"Sailing to Spa"
3 day stay after 1 week on a bareboat sailing charter. We were looking for luxury after week of sand and salt spray. Facilities were very good. Food was excellent. Service was a little disappointing for price point. Concierge mishandled two separate requests and left us hanging in the lobby at 6am on one of them. Spa services were excellent.Genuine Hotels.com guest review
"Should have been better"
Service not great, hotel restaurants mediocre at best and staff not the most friendlyGenuine Hotels.com guest review
hotel was very comfortable, the breakfast very good and the room had a great bed and spacious bathroom. The only downside is the location is a little out of the way. If you don't mind driving in St. Marteen then this is not an issue.Genuine Hotels.com guest review
"Labor Day blast"
Spent a week here during Labor Day -- early Sept. Attentive staff, nice, clean rooms, great mostly private beach... Sweet!Genuine Expedia guest review
Response by The Westin St. Maarten, Dawn Beach Resort & Spa Dear J.B. Thank you for staying with us at the Westin Dawn Beach Resort and Spa in St. Maarten. I am glad that you enjoyed your time with us. I hope that we will be able to welcome you back to the Friendly Island of St. Maarten in the near future. Sincerely, Daniel Beddor
Amazing views, very comfortable bed, awesome rain shower with handheld wand, efficient housekeeping staff, provision of plentiful amount of towels and high quality bath products, very good food, huge morning breakfast buffet and Sunday champagne brunch, entertaining nightlife. Only complain was some of the female staff members in the restaurants were […] not very friendly or efficient; however, the male staff members more than made u for them. Fluffiest white sand beaches I've ever seen, wonderful ocean breeze and great waves to body surf. Would highly recommend this hotel. My family had a great time! Read moreGenuine Expedia guest review
"Great place to relax."
Great hotel away from the bustle. Casino staff could use some personality.Genuine Expedia guest review
"Great family hotel"
We were very pleased with the resort. The staff was friendly and helpful.Genuine Expedia guest review
The hotel was amazing! Very clean and the staff was very friendly and accommodating. The food and drink were slightly pricy compared to other places around the island, but our overall stay was perfect!Genuine Expedia guest review
We spent 10 wonderful nights at this hotel. The beach is gorgeous as is the pool. The staff was very friendly and helpful. We ate most of our meals off the property, though. There are plenty of nearby restaurant options at Oyster Pond.Genuine Expedia guest review
The property is beautiful and well maintained. The staff is outstanding from the moment you arrive and Freesner takes your bags and Nadine checks you in. The Manager David and the rest of his staff are very attentive to all your needs. This was our second visit to this property and we can not wait to go back. There are two restaurants on the property […] that are very good. Aura been more upscale than Ocean both are very good. At Oyster Pond the marina next door are two outstanding restaurants Big Fish and Canoa. Highly recommend this property when visiting St Marteen. Read moreGenuine Hotels.com guest review
The Hotel is very nice . Location is close to good restaurant. Staff are friendly. The only thing we were charge extra for the room service bar, which is the sneaker bar and orange juice and cranberry juice that we did not even eat or drink in our room. Just make sure check your bill before signing the check out bec I didnt and when I check my hotel […] charge I saw those charges . Bad :( Read moreGenuine Expedia guest review
"What you expect from a Westin in a gorgeous place"
We came to st Maarten for a sailing trip leaving from oyster pond and added days before and after at the Westin and in grand case. It was nice to settle into something familiar at the Westin.Genuine Expedia guest review
"Westin Saint Martin perfection!"
We just got back from our honeymoon at the Westin Saint Martin. Because of other reviews (of timeshare lunatics and broken elevators etc) we were a little hesitant. But after our stay, we couldn't have asked for a more perfect hotel. The staff is incredibly nice and accommodating; the facilities are gorgeous (huge pools, clean gym and spa, yummy restaurants, […] and that beach!!!); and the room was to die for (down comforters, huge balcony in every room, modern bathrooms, and all the luxuries you can ask for). We had a perfect stay and would definitely come back again! Read moreGenuine Expedia guest review
Wow!!!!!!!! It was so fantastic!! The best hotel !Genuine Expedia guest review
Only thing we could have asked for was sun but then not all days can be sunny. It was the perfect place to end a week of sailing in the Caribbean!Genuine Hotels.com guest review
"Great Hotel in a curious location"
This hotel was great, but there are a few things you should know if staying here. Nothing in St. Maarten is in 1 central location, so you should rent a car. Taxis are expensive and not metered so for day trips you end up wasting a lot of money. This hotel is perfect access to the best beaches in St. Maarten. You are on Dawn Beach and within a 10 minute […] drive to Orient beaches on the French side. Those are the best beaches on the island. Also, know that breakfast at the hotel, while convenient, will run you about $50 a day if you get the buffet. There is a supermarket within 7 minutes from the hotel on the French side en route to Orient beach so go there and get some good, inexpensive food for the room. All in all, this is a great, friendly, nice hotel to relax and serve as a home base to places on the island. It's 15 minutes from Downtown Phillipsburg, and 12 minutes from the French side beaches. Please note: If you are looking to "party" St. Maarten is not the place, there are clubs and such but it is a pretty laid back island. Read moreGenuine Hotels.com guest review
"Mostly pleased overall, but bad food!"
Overall, we had a lovely time in St Maarten at the Westin. We had booked a room with a resort view, but were surprised when we checked into a beautiful room on the third floor with an amazing ocean view. The room was very clean and I definitely would not call it outdated as I have read in some reviews. The pool and beach areas were beautiful - the only […] downside was that the hotel does not offer umbrellas. They rent cabanas for $115 dollars/day or blue "bubbles" for $28/day. Otherwise, be prepared to not have any shade. The staff is very friendly and make you feel right at home - especially Tony from the pool. The worst part about the Westin is the food. Our first night, we decided to try the Ocean restaurant in the lobby. It was quite possibly the worst seafood meal we have ever eaten. I heard from one couple that the fine dining restaurant (Aura) is good, but we did not try it after our bad experience at Ocean. In terms of eating locally, I would recommend Daniel's by the Sea or Canoa down the street (3 dollar cab per person) for dinner. Mr. Busby's is also in the same area - it is great for happy hour with super cheap drinks, good food. We ate breakfast almost every day at Mr. Busby's - better service, better food, and half the price. You can walk to this area down the beach too. Pier grocery is there and good for buying alcohol, water, groceries. Overall, Westin is great place to stay but overpriced and youre better off eating and drinking down the beach. Read moreGenuine Expedia guest review
Located right on the beach. Beautiful view. Nice comfortable spacious rooms. Great pool friendly staff.Genuine Expedia guest review
"Fantastic hotel on the Atlantic side of St Maarten"
Amazing hotel! Upgraded us because they could tell we were having a rough day. Also recommended several restaurants, even ones not located at the hotel. Beautiful pool located right on the beach. Can't wait to go back!Genuine Expedia guest review
"Glad we chose this hotel"
The Westin is a beautiful hotel with a very friendly, helpful staff. Admittedly it is a little remote, but having been all over the island during our stay, there is nowhere else that even comes close to it. As it was our first time to St. Maarten, I actually breathed a sigh of relief once I saw the Westin in comparison to the other options. We got a […] great rate on Expedia, and were upgraded to a better room as Starwood rewards members. I wouldn't worry about the location of the hotel; a rental car is a must if you want to see all of the island anyway. The customer service was almost uniformly great, and a few were absolute standouts! Read moreGenuine Expedia guest review
"Horrible hotel, I don't recommend it at all"
Just horrible ! Don't go to this place, is fare, dirty, no nice, horrible, casino is a nightmare, no 24/7 food, shop is 5 times more expensive than everywhere. Tv channels in room is horrible as well. Room is dirty, not safe at all.Genuine Expedia guest review
"Clean and comfortable with friendly&helpful staff"
We found this hotel very clean and comfortable. The staff was extremely helpful and friendly. Location is close to the Dutch side, but having rented a car we had complete flexibility in exploring the island.Genuine Hotels.com guest review
Beautiful setting, great food, clean high qualityGenuine Hotels.com guest review
"Horrible service and hard to reach."
Our expectations were crushed with the horrible service received from the reception personnel upon check-in who made us feel like second-class tourists just because our stay was for only one day. Service at the restaurant was also terrible. The same with the pool bar. The hotel is difficult to reach and other than Orient Beach, far from everything. […] This hotel is most definitely NOT worth the more than $350 per night fare as St. martin is full with other, better alternatives (at that price and under). Read moreGenuine Hotels.com guest review
"Bday week in st martin"
The hotel was great and everyone was very friendly, felt like home. Will be back. But its very far from other great restaurant and bars. Wish they had activites at the hotel and poolside for guests.Genuine Hotels.com guest review
"great for honeymoon"
20KM from airport, on twisty roads. Very secluded spot. nice beach, great pool. somewhat expensive, but it is quality. They play music in the pool area. bose speakers. I think the hotel and grounds are 99% non-smoking. They have 1 spot in front of hotel where you can smoke. 2 restaurants in hotel. (I think the real fancy one is open only on the weekends) […] The pool is superb. Car rental possible at hotel. Read moreGenuine Hotels.com guest review
"Great time at Westin St. Maarten"
The resort is situated close to the beach. The beach is very clean and well maintained. Not far from the hotel lays the Oyster Pond Bay with a few restaurants and marina. It takes 20 minutes drive to reach Philipsburg with many shops and good restaurants.Genuine Expedia guest review
"Great hotel with a terrific pool and beach view."
A short but great stay. Had a great breakfast. And the grouper in the casual restaurant was excellent.Genuine Expedia guest review
"Nice only if you want an adventure"
The hotel is 30 minutes away from the airport on twisting roads and the hill before the hotel is quite steep. I would not drive a car if you are a city driver this is back country driving. We found limited shade, pool cool and the beach nice but once in the water the bottom was very rocky, which made it difficult to get use too. Prices are about the […] same as New York prices high, food was good, but $8:00 for a medium size bag of chips a little to much. Hardly anyone gambled, machines were paying back about 95% percent so if you moved after the machine went cold you wouldn't lose much. Very few on the blackjack tables. Bar didn't have silver label Barcardi until the last night. Drinks again about the same as NY. We had a problem the first night ordered a King bed got two full beds, we complained and the manager changed us the next night. Not over crowded and the push on the time share once they knew you were not interested was okay. Without shade no umbrella, no big palm trees, or huts and the shelters at $115.00 a day... I would not be going back or purchasing a condo here. But yet the staff was good, room was big and nice, about the only thing the room needed was for the grout in the bathroom to be cleaned properly and resealed. Just didn't look that great. Read moreGenuine Expedia guest review
What a great experience. The hotel was exactly like the pictures. The staff was very attentive, which is not always the case in the Eastern Caribbean. The room was clean and comfortable. The bathrooms were big and updated. Definitely rent a car and explore the island. Lots of great restaurants and experiences.Genuine Expedia guest review
Only downside was aggressive condo/timeshare sales people in the hotel. They have offices in the banquet room of the hotel, and their staff works the halls within the hotel.Genuine Hotels.com guest review
"Fabulous New Property"
Great facility and staff near some great beaches. Only a handful of ding choices in the area. For the island this is a safer cleaner location with fairly new infrastructure to support the property.Genuine Hotels.com guest review
The Westin was a very pleasant stay, with nice rooms and amenities. The beach, pool and grounds are well kept and comfortable. Our room was clean and very nice size. Views change with your cost of the room but even the non beach rooms had balconies and nice views.Genuine Expedia guest review
"Quick get away"
Had a very nice time. Lovely place. Good food. Not happy about the local beach animals seen in the hotel grounds but they didn't cause any trouble.Genuine Expedia guest review
"Best hotel on the Island of St Maarten"
I made this reservation 48 Hours before arrival due to a last minute change in plans. The one night fee was less than anything else I could find. That alone was UNBELIEVABLE!!! I own property on St Maarten and have been coming to the Island since 1985. I used to spend time on the beach where the Westin is now located. It was called "Scavenger" Beach, […] a part of Dawn Beach and had the best "fish" sandwich on the Insalnd! An abandoned resort damaged in a past hurricaine sat where the Westin is now located. I watched the Westin develop and have wanted to check out the facility. We had a room facing the ocean which was quiet, very well kept with a fantastic view. The staff was very friendly and attentive!. The pool is fantastic with a wonderful "in the pool" bar. We had a poolside lunch that was reasonably priced and very good. I would consider the Westin property the VERY best Hotel property on the Insland. I hope I will be able to stay at the Weestin next year!! Read moreGenuine Hotels.com guest review
"Not very clean or well maintained."
I booked a room that was described as resort view...it was looking at a concrete retaining wall. Add to that that the bed linens had multiple stains and the room smelled of mold. Additionally the club chairs at the main lobby had disgusting soiled covers that you wouldn't want to even consider sitting on. Basically the facility is poorly maintained, […] poorly cleaned and poorly managed. The wait staff is also poorly trained and service is slow or non existant. I enjoyed the island but won't be back to this resort. Read moreGenuine Expedia guest review
"Nice Hotel on Dawn Beach"
Dawn Beach is a nice cove where the Westin is essentially the only hotel/resort on the beach. The views from the ocean front rooms is impressive. The onsite dining options are decent and this is important as there aren't many local options around Dawn Beach. The swimming pool/bar/beach attendants are nice and willing to offer up suggestions if you aren't […] sure what you want to eat or drink. Sit back, relax, and let the Westin pamper you while you look out over the ocean towards St Barths. Read moreGenuine Expedia guest review
The hotel while once terrific is no in need of renovation in terms of bathrooms and hallways.Genuine Expedia guest review
"Nice hotel, but poorly run. Had to call for daily"
Had to call for clean towels daily. Bathroom was not properly cleaned. Did not change bed daily. Very disappointed.Genuine Expedia guest review
"Great Beach - Great Customer Service"
I stayed here for one night only because my flight was cancelled home and our villa down the beach could not accommodate us another night. I had no idea there was a casino in the lobby with slot machines. Totally not my style. However, the pool and beach were great. Easily got chairs. Customer service was great, followed up to make sure all my room […] service was as ordered and arrived. Room was large, comfy and clean. Probably could have and should have stayed at a hotel closer to airport though for less money. Read moreGenuine Hotels.com guest review
"Amazing resort, but poor check in process."
This is a beautiful resort! The hotel has a check in listed for 3:00 pm, and there were many people waiting in the lobby since rooms were not ready at this time. Be prepared to wait if you arrive before 3:00, and are expecting to check in. They do give you full access to the pool so have a swim suit ready to help pass the time while your room is getting […] cleaned. The resort is spotless, and the view from our room was stunning. The pool areas is very well maintained, and there was no problem getting a place to sit during the busy holiday season. The only other issue we had was with the Champagne Brunch. We had a reservation for noon, and the restaurant was not prepared to seat anyone until 12:30. This was very frustrating for the many people waiting to get seated. Make sure to use the Concierge desk as they are wonderful ladies, and go above and beyond to make your stay enjoyable. They made all of our dinner reservations for us, and gave excellent driving directions when needed. Read moreGenuine Hotels.com guest review
"More than we expected!"
Ocean view with balcony was hugh. The crispy spicey tuna roll with a rum drink is a must at the beach bar "Liquid". Staff is spectacular. Accomodations where better then we envisioned.Genuine Expedia guest review
"Fair hotel, but far from anything else."
Very average restaurants. Fortunately the staff warned us what to avoid on the menu. Small casino, rarely very busy. Many dealers were in training and didn't understand the games they were dealing. Average service. The hotel isn't close to much. Room was comfortable, but there weren't enough power outlets. None by the bed or desk. Had to charge devices […] in the bathroom. Wifi was extremely slow and required entry of (free) passwords over and over and over. Read moreGenuine Expedia guest review
"Good hotel, but don't try to checkin early."
The hotel is beautiful and the staff is friendly. Unfortunately, I arrived early (because my Cruise ended). I had to wait over 5 hours to checkin. I was finally checked in at 2:00 pm, but had to leave at 6:00 am the next day. I felt like I spent almost $500 dollars for only 16 hours of hotel time. Yikes!Genuine Expedia guest review
"A bad experience there"
I stayed one night before joining a cruise ship. I pack up that morning, took a cab to the ship, and began to unpack when I realized I had left my toiletry bag in the bathroom. I called the hotel and was jockeyed from extension to extension. I left my email address as I would not have phone service on the ship. 2 days later I called the hotel after […] not hearing back. They told me they were sorry, but it had not turned up. I know where I left it and I now know it has to have stolen. Beware if you stay here. Read moreGenuine Expedia guest review
"WESTIN-would NOT recommend this hotel!"
Major complaint: every time U passed from the lobby 2 your room U were viciously accosted by women trying 2 force you 2 attend the condo time share presentation-claimed they earn commission. A stay 4 3nights: that attack got old really fast! They were relentless! At least our room was quiet .Tthe maintainence staff was excellent-maid service as well. […] Food in the restaurant-good and the waitress excellent&friendly. Lobby area extremely noisy, the lobby-bar, located steps from the front door was terrible-bar tenders ignored you, were rude. Checking out: the bar charged us 4 "food" our 1st day: we had none! Tried to straighten it out with the front desk, after 8minutes decided 2 pay. Taxi fares added up;2 go anywhere you need 1, as the Westin is in a remote-hilly area. Unless you are a goat, or in prime physical condition it would be a feat to walk anywhere. Rooms R quite shabby-dirty carpet- very wrinkled, like it was wet many times,sink was cracked, tub was chipped, there were no hooks2hang up clothing/towels in the bath-Open shower sprayed water on the tile floor, with 1mat; U had 2 choose shower or sink. AC didn't cool properly at night, the fan made a noise like a giant mosquito. Maintenance man replaced ours very quickly/He was amazing! Furniture placement made it difficult 2 watch TV/not centered where bed&chair are located /switching desk&TV/dresser would be ideal. We will not recommend this hotel. Read moreGenuine Hotels.com guest review
Hotel was very nice, staff was very friendly and helpful. The drive out was a little congested and slow but once at the hotel it is beautifulGenuine Hotels.com guest review
My husband and I had a very lovely week at the Westin St. Maarten, Dawn Beach Resort and Spa. We rented a room with the ocean view and were happy we did so. The staff was very courteous and helpful. If you want to see the island however you either have to rent a car or use taxi services. The taxi service can be expensive if you want to go to the French […] side. I would definitely return to this resort, Read moreGenuine Hotels.com guest review
"Great value vacation spot"
The hotel was a great value and was a beautiful location. The room was clean and the staff was friendly. The beach and pool were beautiful and the hotel looked new and modern. Would recommend this hotel to friends and will return. Very enjoyable experience.Genuine Expedia guest review
"Most helpful staff."
My wife and I were celebrating our 30th anniversary and from front desk to room staff to manager all took special interest in making sure our special day was just that. We've received complimentary gifts and upgrades. Wonderful experience at fantastic resort hotel.Genuine Expedia guest review
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