We had a wonderful stay. The location is ideal for people who plan to travel to the North and southern regions of the island regularly. It is convenient for shopping and a short distance from the airport. The hotel is in great shape and the amenities in the room are top tier and will surely suit discerning travelers. The staff is accommodating and service […] oriented. The gem we discovered during our stay was the Oasis restaurant. The setting is idyllic and the food delicious and well priced. The mixologist is a master and served the best Thai martini I'd ever tasted. Happy hour offers great deals on drinks. Even better than the food and drinks was our server Henry. A veteran food and beverage professional- he understands the food and service aspects better than anyone else we encountered on Kauai including at the St. Regis. His passion and easy demeanor make for memorable dining experiences. Read moreGenuine Expedia guest review
the hotel was clean and the staff was friendly. i would have liked to have had more info on what was available on site. most hotels leave a brochure or something like that in your room so your know the hours of operation and where everything is located.Genuine Expedia guest review
"First time staying here"
Hotel was well maintained and service staff was excellent. Hotel is located near a small shopping plaza which is helpful because the rooms have kitchens. Overall an excellent stay.Genuine Expedia guest review
"Gooiliesd hotel for family vacation"
The hotel room is quite spaceous and fairly clean. The cleaning staff needs to do a better job. I stayed there for 4 days and was given one small tube of shampoo! One of the two toilets ran out of paper!Genuine Expedia guest review
Delay checking in. Bath rug filthy. Toaster melted. Livingroom chair ripped, never replaced after two days just removed. Dishwasher went haywire. Pool towels worn and torn. Staff not that pleasant. Disappointed for the priceGenuine Expedia guest review
Enjoyed the hospitality of the staff. The room was terrific with kitchen and outdoor table and chairs. I only have 2 complaints. The beach is to rocky to swim and the hotel restraunt was separate from the property you couldn't add a drink or meal to your room.Genuine Expedia guest review
"Nice but service is just so so."
The hotel was very nice, clean, and comfortable. The problem that we had was that we were on the fourth floor and the elevator in our building only worked about half the time we were there. Then on the day we were checking out, we asked the hotel to hold our luggage since we had a late flight. When we came back to get our luggage they had delivered […] it to another room. When we went to get it from the room he delivered it to the elevator was broken and we had to carry our luggage down four flights of stairs. If we had come back a little bit later and the guy at the front desk was gone, we may have never found our luggage. So I guess what I am trying to say about this hotel is that it is nice but you are very much on your own. The front desk has limited hours and minimal service. Read moreGenuine Expedia guest review
"Nice location, free parking, very friendly people."
The hotel is better then we were expected. Feeling like at home, the kitchen has equipped the condo is brain new, the furniture is nice, the people ire friendly. Advice to stay to everyone.We were in Kauai in Courtyard Maryott, can't be compaired. This hotel has 4 stars, but we there like in 5.Genuine Expedia guest review
"Trip of a lifetime."
Everything was wonderful. The staff was extremely helpful and friendly. The condo was immaculate with a beautiful view of the ocean. Make sure to book a car in advance. Several guests had booked theirs on Craig's list. We were without a car for 3 days but the staff arranged for us to be picked up by a shuttle for the helicpoter ride and the bus was […] conviently located across the street. Make sure to sign up for the Safeway discount card as that saved us a lot of money and we took advantage of the gas grills on the property. The pool was very refreshing. The weather was beautiful. We had 5 minutes of rain the entire 8 days we were there. We went on a whale watching excursion which was AMAZING. We saw at least 20 whales. The luaus are great as well. Can't wait to go back. Thanks for a great vacation. Read moreGenuine Expedia guest review
"Great hotel for families but 2nd to Grand Hyatt"
It was a great hotel for families. The pool and waterslides were a lot of fun and the rooms were large, modern, and comfortable. The washer/dryer was awesome for drying out swimsuits between trips to the pool. Our room faced the pool and ocean and the view could not have been better. We never ate at the onsite restaurant and instead just went next door […] to the Safeway and bought groceries and cooked in the room. The beach in front of the hotel has very course sand and rocks and is not really one that you would want to swim in. One alternative on the southern side of the island, we did tour the Grand Hyatt and it was nicer on a grander scale with multiple pools, snorkeling lagoon, poolside bars and food, service staff and lifeguards, beach side cabanas, and a beautiful beach with perfect sand and waves for bogie boarding. Read moreGenuine Expedia guest review
"Outrigger Waipouli is PERFECT!"
This hotel is the perfect place for families! The pool area is wonderful, the location is nice and the rooms were good size. We loved our stay at the Outrigger Waipouli.Genuine Expedia guest review
"Only for children"
This is a tough one because the room was great. We stayed in an Oceanfront ( not Ocean view) 2 bedroom in Bldg G away from the pool. The gym is great and the pool and spas are very nice BUT there were so many kids under 5 years old it was ridiculous. I really would not have minded the kids BUT their parents deemed it appropriate to let them in the spa, […] even the wee ones with diapers on ( gross). The spa is posted no one under 10 allowed but the parents just ignored the sign and the safety and hygiene issues. Also, most the buildings face the pool so if you do not want to hear the screams from the pool from 7:00 a.m. to 7:00 p.m. stay away from those rooms. Hope this helps Read moreGenuine Expedia guest review
"Nice hotel with a convenient location"
Nice suite-style hotel. It was clean and well maintained. The hotel is conveniently located on the east side of the island and seems to be no more than an hour drive from most of the attractions on the north and south shores.Genuine Expedia guest review
"Great place to vacation !"
The Condo was superb . The location of the resort is very handy to everything on the island. The only negative thing I can think of is the Oasis. The meal we had there was really nothing special but the price was excessive. There are several other places to eat nearby with better food and more resonable prices. Overall our stay at the resort was gr […] eat. Read moreGenuine Expedia guest review
The hotel grounds are immpecable. The room is incredible. The only negative that I would have to say is that the furniture could be updated - especially the couch. Very worn and dirty. The kitchen was just top notch along with the washer and dryer. This is our second time staying and we plan to book again next January.Genuine Expedia guest review
"Beautiful but BUGGY!"
The quality of the kitchen, bedrooms, bathrooms is amazing. Its new and so very pretty. Locations is so-so. I really like Poipu beach much better for my 5 year old. It wasn't as rocky and we could swim. But, we loved being able to walk out to the beach, then to the pool and back to the beach. I would recommend finding the Wal-Mart to do all of your […] grocery shopping (or Costco if you have a membership). The Safeway wanted $7 for a loaf of bread!!! Wal-Mart seemed much more reasonable. The only major problem I had were the cockroaches. They were everywhere!!! Every time I would open the dishwasher or get a dish out of the cupboard there would be 2 or 3 scurrying! I know that being it was on an island and there are bugs (to be expected). But I have stayed on 3 islands in different condos and hotels, many times and haven't seen 1 cockroach. I asked the locals in town if this was something normal or something I should complain about. They said that because the cockroaches were small in size that it was a big problem and that I should complain. When I complained they came and sprayed while we were still in the room and said they were there to fix the dishwasher. I couldn't really bring myself to eat any of the food or use any of the plates after that. Read moreGenuine Expedia guest review
"a little piece of heaven in Kauai"
When we reserved this hotel on line, we were hopeful that it would be as beautiful and amazing as it looked.... and it was!!!! This was hands down the best place that we have stayed in Hawaii. Everything was so well maintaned and the service was excellent. Beautiful surroundings and easy access to the beach. We had our 4 year old granddaughter with […] us and we were so pleased that there were so many families there- she never had a dull moment. The pool is family friendly and the beach also has an area where kids feel safe. The Oasis restaurant is wonderful... be sure and try the burger at lunch! Go down the street to the shaved ice place in Kapa'a- amazing! Read moreGenuine Expedia guest review
"Great place for a family to stay."
This hotel is well maintained with a wonderful pool for the kids with two slides and 3 hottubs for the adults. Beachside so access to the ocean is also excellent. Amenities in the rooms are top notch with high end appliances in the kitchen and plenty of bath space and beds more comfortable than at home! For our family of 5 (we don't fit into a 4 person […] regular hotel room) this was a great choice. Middle of island and close to many activities. Read moreGenuine Expedia guest review
The hotel was wonderful great service, nice people, beautiful pool. It was easily one of the best hotels that we have been in. And we have been in a lot of hotels.Genuine Expedia guest review
"Luxury in Hawaii"
Can't go wrong with this modern, upto date condo. We will definately go back. Pool is great for the whole family and views are gorgeous. Being in the middle of the island, its easy to get to anywhere you need to go in a short drive.Genuine Expedia guest review
This condo's interiors is very good. good locations,2 big grocery (go" food lands" half prices of safeway). But cleaning staff for inside room need more up grade.Except that, vert good.Genuine Expedia guest review
I've stayed here three times ,the first two were great. This time however I could not believe how much it had gone downhill. The worst part was when I turned On the light in the kitchen and saw all the cockroaches in the sink and dishwasher. I called the front desk they sent someone up to spray for them ,but they were still around yuuuccckkk. We had […] stayed at the Outrigger Reef in Honolulu, the week prior, and it was wonderful. I also did not appreciate when the staff walked right into the room without knocking, and didn't apologize. Read moreGenuine Expedia guest review
The only thing that disapointed us was there was no service at the pool. I don't know if it was off season or not but the outside service was close. I was looking forward to being waited on. But the rooms were nice and it is centrally located so if you want to go north or south it was equal distance.Genuine Expedia guest review
My family of 4 stayed at this condo resort. The room was great; full kitchen, very nice interior. The pool was great; waterslides for the kids and fantastic sand bottom jacuzzis for the adults. Would have been nice to have a lagoon pool since the beach was not swimmable. We usually stay in Poipu and are used to the resort atmosphere. This location, […] although, a great central location for outdoor adventure was not a great neighborhood and did not have the same "vacation" like atmosphere as Poipu. Read moreGenuine Expedia guest review
"Met my expectations"
Very nice hotel. Convenient to shopping center across the street. We wanted a king in one room and and two beds in the other and we got a king in one room and a queen in the other. The lady at the front desk was quick to get us another room with 3 beds that was as nice as the original room. We had an air-conditioning problem and once again they were […] quick to send someone to fix it. The only thing we didn't like was the Oasis Restaurant. Not a full service restaurant and very expensive--didn't seem to fit this hotel. This hotel had several pools, lazy river ride, at least 3 hot tubs, kids pools and waterslides. Beautiful landscaping and very well maintained. The spacious room was extremely nice with dishes, utensils, coffeemaker, blender, toaster, high-end appliances, granite countertops in the kitchen. Our two-bedroom had 3 bathrooms which was a plus. Our room overlooked the pool area with a partial ocean view. There were 3 balconies--one with a table and chairs off master bedroom, one with standing room only off of the living room and one with 2 chairs off of the other bedroom. The beach was nice for laying out, but not for swimming. Other beaches for swimming and boogie-boarding were close by. Given the opportunity I would definitely return. Read moreGenuine Expedia guest review
This was a wonderful place to stay with a few exceptions. 1. The first 3 x's we had the room cleaned everything was fine . this was a light cleaning. Although one time they made the bed and didnt put pillows back on the bed. (they were on the floor) also they didnt wipe anything down as I expected they would. A. They made up for this little thing (pillows […] n tables) as I left a nice note to needing some splenda, and additional shampoo.So all in all no biggie! 2. If you are a smoker there really wasn't many places to have a smoke. But that is Hawaii state wide.They could have set a bench or two near a ashtray. 3. Don"t go to the onsite restaruant if you are hungry..To fancy n small serving for a normal person Had to get the hubby a grinder n cheesecake after we ate there. : ( 4. No coffee in the room daily or on site. : ( **NOW FOR THE GOOD** Loved the staff..Everyone was super nice and friendly..Specially Sharon They upgraded the room for us for our honeymoon and that was great... Loved the room- it was very well equipted..even had beach chairs..didnt need anything.. (oops 'cept laundry detg n softner) I had sample sz n that worked great. Loved the pool and hot tub..coy pond was great the first few days - they had toomany coy and had to get rid of 150 so glad i saw it full.. They feed them at 9:05 a.m. everyday I CANT SAY ANYTHING BAD ABOUT THE OUTRIGGER!! side note..after reading some other reviews I'm glad we stayed here..Wish they had this same place every where Read moreGenuine Expedia guest review
The room we booked turned into a big beautiful suite, complete with kitchen, living room, 2 bathrooms, gigantic bedroom with king bed and lanai with table and chairs. Amazing! The pool at this location is great: circling through much of the property, great slides and lots of fun. The restaurant on the premises had wonderful food in small portions and […] high prices. You cannot charge your bill to your hotel account. The only (slight) complaint we had, was that our room faced the street with lots of traffic and that our view consisted 99% of parking lot and street. The only other area of improvement would be to furnish the living room with a larger dining table since dining on the lanai is not always desirable. All in all it was a great place and we hope to return some time. Read moreGenuine Expedia guest review
"Wonderful stay at Waipouli Beach"
Wow! just about sums up this hotel. We really enjoyed everything about the hotel. Extremely large rooms, very nice appliances, even a washer/dryer. Location across the street from Safeway and Bobby Vs pizza were very handy. (While Bobby Vs won't win any culinary awards, you can't beat the six dollar breakfast buffet) Also if you're interested in seeing […] the whole island, the location is pretty much central in regards to the way the roads run to the north and eastern parts of the island. The kids enjoyed the pool with two water slides and waterfall. The koi pond was also beautiful, the guests get to feed the fish at 9:00AM every morning. Although the beach isn't very good for swimming, we saw a monk seal sleeping in the sand a few yards from the hotel on our first day. All in all, I would highly recommend this hotel to anyone interested in visiting Kauai. Read moreGenuine Expedia guest review
"Waipouli Resort is great"
The resort was just as pictured, with a large pool/spa area. Room was awesome - very comfortable, provided lots of room to relax. Great kitchen with top of the line appliances so we only went out to eat a few times during the week. I would really enjoy having this bathroom layout at home. The room did not feel like a hotel room. There were two major […] grocery stores right across the street for easy walking (the poke at Foodland is awesome). If I had any negative thoughts (and this is reaching) it would be that the beach out front was not perfect for swimming due to very close reefs, and the cocktails at the restaurant were very pricy and not worth the visit (signature beet martini was NOT good). Overall, we have already decided that we would be happy to go back here again. Read moreGenuine Expedia guest review
"Best place in Kapaa"
Great central location- go to Hanali or Poipu- food and restaurants walking distance. Great pools and the Oasis restaurant is first class!Genuine Expedia guest review
"Fantastic Honeymoon Experience!!!"
We loved the Outrigger. For Kauai it is in the perfect location. We loved Hanalei in the northern part of the island and it was only 40 minutes away and the other attractions to the south and west, such as Weimea Canyon, were convenient to get to as well. We felt we were in the perfect place to enjoy such a wonderful island!Genuine Expedia guest review
"Great for families"
Great hotel for families, large kitchen and HUGE bathrooms with large tubs. Kitchen has all updated appliances - Sub-zero, Wolf etc. Nicely maintained. ONly issue was towels - only 6 allowed a day and if you get them wet , and want to go again at night, you can't new ones until the next day. A little bummer, but not a big deal for such a great hotel. […] Nice location, very central for both end of Island sightseeing. Read moreGenuine Expedia guest review
We stayed in the Penthouse suite, G201. The view of the ocean from our linai was just incredible. On our first night we captured an amazing sunrise. The ocean was beautiful, the room was magnificent and the pool area was incredibly clean. Can not say enough good things about this resort and the room we stayed in. The only thing that needs to change […] is the "daily happy hour from 4-6" sign. We at at the outdoor restaurant, our waiter, Richard, was a wealth of information and friendliness. Happy Hour? They open at 4, serve drinks all day and no discount on anything that is usually associated with a happy hour. However, food was amazing and the drinks were good, very impressed with Richard. Thanks for having us! Read moreGenuine Expedia guest review
""Loved the pool slide""
My 5 year-old daughter loved the pool slide, however, you have to enjoy it before 6:00 pm because that's when the pool service ends. Also, if you are planning activities outside the hotel and need beach towels make sure you get the towels before 6:00 pm the day before because pool towels may not be available at 8:00 am (pool hours 8: am - 6: pm). The […] kitchen is well stocked with pots, pans, dishes, etc... The only thing I think the hotel can improve on is the room cleaning. We stayed 6 days and the suite was not vacumed at all, some of the trash was left on the floor and the tub was not cleaned either. We had to ask for towels 3 times because we were shorted on towels. Overall, we had a good time but we were not in the hotel a lot. Can't comment on the staff much but the little contact we had with them was pleasant. Read moreGenuine Expedia guest review
Was a beautiful place, the rooms were fantastic and the best kitchen area ever. We did come back twice from activites, wanting a hot shower only to find our room had not been clean! But they were there within minutes of calling. We were told on arrival, oh there is a Safeway grocery store right across the street to shop, we purchased 4 small paper bagers, […] over 200 dollars. We did not notice till later that we were charged $12 for a head of lettuce!!!! They charge by the pound! Rie Krispie cereal was $6.99 a box!. But there is a Wal-Mart not far, we had a rental car, our fault for not asking. They have a ant problem, but the entire Island does, wasn't too bad. In fact we refused first rental car, due to opening the back door and a mound of ants about a foot high in door, no one is concerned and they say they don't bite? Would stay here again, pool is awesome, as well as a coy pond they have. The beach is bad out back, it's like walking in quicksand, really you just sink, plus very rough waves! Everyone was so pleasant at Hotel, Again a wonderful, safe, clean place for familes, in a great area. Read moreGenuine Expedia guest review
"Amazing place all around!!! Only place I'd stay when I go back to the island!"
This hotel was recommended to me by a friend, and our experience was wonderful! Not only is it perfectly located in a central and easily accesible part of the island, but it came fully stocked with just about everything you could possibly need! Also a very family friendly hotel, and even though we didnt have children with us it was a very plesant place […] to be at all times. Everyone was friendly, the staff was suberb, and the room overall was a highlight of the trip. This is the only place I'd stay at when I go back, and I'd highly recommend it. Read moreGenuine Expedia guest review
"Close to Everything and Beautifully Maintained!"
Our stay was exceptional! We were in a 2 bedroom, 3 bath condo with fully equipped, high-end kitchen and two lanais/balconies. Everything was beautiful! Both bathrooms had exquisite whirlpool tubs (one was a double!) We had huge windows; big, comfortable beds; LCD TVs in the living area and both bedrooms (used them at the end of wildly active days); […] and, full size washer and dryer. Staff was friendly and helpful. Loved the pool - meandering river-like pool with lots of out-of-the way places to relax alongside, and two waterslides (even we adults loved them!) The restaurant onsite is Oasis, and is lovely for dinner - nice, fresh, organic, locally-grown foods. The only downside is it opens at 4 PM and serves dinner only. However, the resort is situated walking distance to excellent restaurants, bars and shopping. It's a great central location in Kapa'a and on the beach. It was worth every penny, and we will be back! Read moreGenuine Hotels.com guest review
Our family had a wonderful stay at this beautiful resort. The quality of the rooms was supurb, with top of the line appliances etc., and we enjoyed the beautiful pool and grounds. As others have mentioned, the beach in front of the property is OK for walks in the sand, but too rocky for swimming. We loved our stay at this property and absolutely recommend […] it! Read moreGenuine Expedia guest review
"Would go back !!"
My husband and I enjoyed our stay at the Outrigger ! We had a partial ocean view. H 405. We traveled the end of March, so it was difficult to find a beach where we felt safe getting in the ocean. North is rainier, but good swimming beaches. We would definitely stay here again ! Very nice !! Enjoyed the adventurous tours. Beautiful island !!Genuine Expedia guest review
Our only complaint was the very dirty kitchen floor, which I discovered when I spilled water on the floor and wiped it up with a paper towel. Oh yes, and the living room furniture has seen better days. An update in this regard would help a lot. However, the beds were comfortable, the flat screen televisions worked well and the bathrooms were roomy. […] Housekeeping comes every day and they change the sheets every third day. Housekeeping comes in teams of 3 and unless they are changing sheets, they are in and out in less than 5 minutes. Considering the condition of the floors, a few more minutes of cleaning would have been appreciated. Oasis, the restaurant on the premises, was excellent and the cocktails were as well. The Outrigger is located very close to Hapa'a, a great little town with lots of shops. A Safeway and a Foodland is located across the street from the Outrigger but both are expensive. Ahi at Safeway was $15.99/pound. In Hapa'a we found a local grocery store with wonderful ahi steaks for $6.99/pound, as well as Kauai beef - we got a huge Porterhouse steak for under $10. This store is across the street from the youth hostel. From the outside it looks like a warehouse - well worth your time to find it. Oh, one other thing: the stop lights take FOREVER to change - just breathe deeply and wait! Read moreGenuine Expedia guest review
We were assigned the Outrigger Waipouli with our Expedia package (airfare, hotel, & rental car) and wouldn't stay anywhere else! It was fabulous! The kitchen was unbelievable (the appliances top-notch!) as was the 2 bedroom, 3 bathroom condo we were ASSIGNED! Super clean, friendly staff, great family friendly place, lovely pool, great beach access & […] superb location for hiking, airport, restaurants, snorkeling, whale watching, etc. Of all the traveling my husband and I have done (overseas & domestic), this is the best place we've stayed by far! Read moreGenuine Expedia guest review
"Absolutely going back"
We have two young children, 3 and 1 year old. My mother tagged along with us. All 5 of us stayed in a 2 bedroom garden view suite. The room was very clean and layout is very comfortable. I love the fact there are two full bathrooms + 1 powder room. The kids love the pool and we love the location of the resort. We'll definitely go back again.Genuine Expedia guest review
"Outrigger made the stay wonderful"
We had a beautiful room and a nice view. Staff were friendly and courteous. I would definitely stay there again. Whether in Hawaii or their other locations.Genuine Expedia guest review
"Would love to go back"
Very impressed!Genuine Expedia guest review
"Outrigger Waipouli Beach Resort - Best place on the East shore!"
This place was even better than the photos I had seen online. It surpassed my expectations. We liked the location for convenience to the North shore and South shore excursions. The pool and beach access were wonderful. I liked the groceries, restaurants, and shops located right across the street. Very nice, clean room with any and all amenities that […] you need. Read moreGenuine Expedia guest review
"Already Planning our Return......"
absolutely loved this resort and its location.....we are already planning our return trip for 2012!Genuine Expedia guest review
"A visit to paradise."
Everything was great, more than we would have hoped for, thanks.Genuine Expedia guest review
My family loved the 2 room condo! It was convenient for all our outings and it was nice to have the Safeway across the street. We would book this condo on a return trip.Genuine Expedia guest review
"Kauai is beautiful!"
Very, very nice condo! The finishes were excellent. Staff was friendly. Loved the pool layout, but it is a little chilly. Hot tubs were wonderful, and because there were three they were never crowded. BBQ grills were nice. Full sized washer and dryer! We felt like the location was perfect. Would gladly choose the Outrigger again on another visit.Genuine Expedia guest review
"Off the hook!"
The beautifully-appointed condo was enormous and the kitchen was stocked with everything we could have needed, including ice. All we had to do was go across the street for groceries and we were set for the week. I called ahead to confirm the washer/dryer and was told to bring HE laundry detergent. I brought a few of the capsules you put right in the […] washer (easy for travel) and we did several loads of laundry since we packed light. The pool was wonderful! We used the outdoor grills a couple of times. The beach was clean and beautiful and since it faced east, the morning sunrises were gorgeous! Read moreGenuine Expedia guest review
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