Hacienda ForestView - Galilee

This hotel exceeded our expectations! It is not really a hotel but an apartment complete with a kitchen, living room, full bathroom, bedroom and closets. The views were great from the large porch and overall our stay was perfect. Free parking and a great free breakfast at a restaurant nearby....great location!, smack in the center of town!!!! Will definitely recommend this to friends and family and would love to return....

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Ok, but hard to get to

The Loui is in an older building (I think 1933) that has been spruced up but not really renovated. Decor is fanciful which adds character. Our room was small and clean. Beds were okay, and the appliances I used (microwave, refrigerator, room heater, water heater) all worked. No problems with the wireless internet. There was only one chair in the room, but another chair would have made the room even more crowded. We also had a small balcony that looked out on the street. The shower was of the infuriating sort still found in Israel, with only a curtain separating the bathroom floor and shower floor, so after a shower the bathroom floor is wet. The staff were very friendly and helped us out with several things. The location on HeHalutz Street is commercial and looks a bit run down, but seemed safe and is only three blocks to the Carmelit subway. Even though this was a business street, we weren't bothered by street noise. I'd actually give this hotel a 3.5 star rating if I could, but I rounded up because my only gripe was the size of the room. I guess if I wanted a bigger room, I could have paid more elsewhere.

The only issue which Hotels.Com took care of was that even though I was 99% sure that I booked the 2 rooms with breakfast, the hotel told me that breakfast was not included.I reached david in your Customer Service and he was most helpful but told me that he did not see breakfast included. I requested perhaps a coupon from Hotels.com and indeed the next time I opened my email, Hotels.com sent me a $50 coupon - thanks.To avoid this -since it seemed that most rooms came including breakfast- I recommend that all the rooms you offer at the C Hotel include breakfast even at a bit higher cost.