"Great Hospitality and great location!!"
We enjoyed our stay and the staff was great. The rooms were more than we expected and very comfortable.Genuine Hotels.com guest review
The room was very nice. The price was awesome with everything the room included. The staff was very helpful and polite.Genuine Hotels.com guest review
"close to event we were seeing"
clean and comfortable room for a great rate. enjoyed free continental breakfast very much.Genuine Hotels.com guest review
"Close to shopping"
Everything was great except the pillows were terrible. Could not sleep on them. I would recommend anyone taking their own pillow. The room smelled like mentolatum when we arrived. Not terrible just different.Genuine Hotels.com guest review
Clean room; Comfortable beds; Convenient location; Very good complimentary breakfast; Friendly and helpful staff. Will return.Genuine Hotels.com guest review
"Great value for the price"
Good selection at breakfast. Rooms were in decent condition. Staff got confused about which day we were checking out and wanted to move us, but we were able to work that out. Pool was clean and in good repair. HEADS UP: We had 5 people in a suite and had enough room for all of us. However, the sink was in the bathroom and we had difficulty getting everyone […] ready to go out the door. I would have preferred the separate sink/vanity area outside of the bathroom. All in all, we were very pleased for the price. Four restaurants were in short walking distance of the hotel. Easy on and off the interstate. Read moreGenuine Hotels.com guest review
This is the second time I have stayed there adm I would stay there again.Genuine Hotels.com guest review
"Room smelled like MOLD"
I stayed at this hotel for the proximity to OU. The room smelled of mold and mildew. The floor below the AC unit was soaked. There were no cookies in the lobby as stated in this hotels list of amenities.Genuine Hotels.com guest review
"Easy access to Interstate 35"
Very easy check in and check out.Genuine Hotels.com guest review
We stayed here when dropping our son off for his first year at OU. The hotel was very clean and the staff was super friendly and helpful. The free breakfast was much better than most hotels offer. Room was very clean and while the beds were a little bit hard, it might have been me, since we have a waterbed at home. We will definately stay here again […] when visiting our son at OU! Read moreGenuine Hotels.com guest review
"Great stay, great value"
My family of 5 stayed for a few days while dropping my son off for his freshman year at OU. We had a great experience and plan to stay here again on our other trips to visit our son.Genuine Hotels.com guest review
"Great for budget conscious families"
Comfort was good, price was exceptional. The location was excellent. Breakfasts were marginal.Genuine Expedia guest review
"Good budget choice"
Good hotel for a low price! The spacious room was clean and the only thing I negatively noticed was some scuffs and marks on the walls but other than that it was good. The beds were very comfy and the fridge and microwave were super convenient. The staff was very helpful and friendly and gave us free cookies. The free breakfast was okay. Not a lot of […] variety or freshness but it was free...get there early if you want to get any. The pool and hot tub were nice. Read moreGenuine Expedia guest review
Great stay, awesome staff, spacious immaculate room. I will stay there again!! Look forward to going back. Would recommend this hotel to the business or leisure traveler.Genuine Hotels.com guest review
Staff was excellent; professional and freindly at all times.Genuine Hotels.com guest review
"Why did I come back?"
I stayed at this hotel for my first two days in Oklahoma. I loved it; my room was located on the first floor, I had plenty of coffee (I am a coffee nut), and the room was clean and roomy. I then went to the northern area of Oklahoma before returning back to Oklahoma City for my departure back home. I decided to stay in Norman instead of Oklhoma City. […] What a mistake; my room was half the size as the room I received when I stayed here the first time. I made coffee the first day I was here, thus, using up the regular coffee container. That container was not replaced the next day, nor was the coffee pot cleaned out from ther previous days coffee. My room key was also an issue. Sure, it opened my room, but it didn't open the pool room; the workout room; or the business room doors. This made me a little upset to say the least. One last thing. On the first day I was in my room, a young woman opens my door without even a quite knock. She comes barging in without warning, and lucky for her, I wasn't in my birthday suit ready to take a shower. I thought a knock at least would have been appropriate, you know, to see if anyone is in the room. My first stay here was fantastic, no glitiches; but my second stay here was a nightmare. So which stay is the norm? I don't know, so I have decieded to stay somewhere else if I come back to Oklahoma, and I would suggest the same for you. Read moreGenuine Hotels.com guest review
"Serious gaps in service"
I had to wait 30 minutes beyond check-in time to get a room... at 4PM! Then two of the lightbulbs in the room were burned out. THEN, after I tried to take a nap, a complete stranger keyed into my room. She was very gracious, saying there must have been a mistake. I called the front desk, and they got the room numbers mixed up. This has NEVER happened […] to me in 30+ years of hotel stay. The monitor screen says, Welcome to Country Inn and SUIT" on the TV instead of "Suites." Thank is enormously embarassing. Seriously. Do you not have staff that can SPELL!!! Not worth the money spent. Totally. I'm going back to Embassy Suites... Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK Thank you for taking the time to submit your feedback. We apologize your stay with us was less than satisfactory. It is inexcusable to have another guest walk into your room due to the front desk having mixed up room numbers. We again thank you for your comments, and will be reviewing the situation to make sure we are providing a safe, secure and comfortable atmosphere for each of our guests. We would like to discuss this situation with you further. Please contact Country Inn & Suites Customer Care with your reservation details so we may assist you further.
"Nice place and nice area"
The surrounding area is close to many on Norman's great food and shopping. Easy access and quiet location. Would stay there again.Genuine Hotels.com guest review
Very comfortable and in a good location for us.Genuine Hotels.com guest review
very clean, close to OU, very nice at the front deskGenuine Hotels.com guest review
"Close to great places to eat and the casino ."
Great price and location. Very nice room.Genuine Hotels.com guest review
"Big Bathroom, gluten for breakfast."
Stayed here while traveling on a family vacation. We pulled into this hotel in desperation after not securing a room in our usual hotel chain. To our surprise, this hotel offered a bathroom large enough to allow three, tired and cranky under-12 children to brush their teeth at the same time, saving their mother's sanity. My only dissatisfaction was […] the gluten-heavy breakfast. Not an egg to be found, but plenty of bagels, donuts, bread, waffles and cereal. Great if you don't have a wheat allergy or are gluten-sensitive. Read moreGenuine Hotels.com guest review
GreatGenuine Hotels.com guest review
"Close to a lot of different eateries"
It was fine they just need to do a little maintenance on the airconditioning it was a little warm for me. I had it turned all the way down as far as it would go and it never did reallly get cool, cool, untill late at night. But overall it was ok. I would stay there again.Genuine Hotels.com guest review
"Confused and Unhappy Customer"
My stay was ok, I booked for two nights. The second night I came back from dinner and they had canceled my room key. I had to go back to front desk and get new cards. I got home after my trip and checked my bank account and the motel had charged two additional amounts to my debit card, one for $20 and one for $37 and some change(NO IDEA FOR WHAT) The […] pool water was way to hot, no towels. I will not go back to that hotel or recommend it. Read moreGenuine Hotels.com guest review
Nice, clean hotel in nice area with restaurants and shopping nearby. Breakfast was not very good.Genuine Hotels.com guest review
This is a nice place to stay.Room was clean and staff polite. Great for the price. Location O.K parking not as good if you come in late.This is located behind other businesses.. have to watch for the right turn.Would stay again.Genuine Hotels.com guest review
Hotel was an overall good place to stay with minor issues at check in. Would stay again. Good location with lots of eateries around.Genuine Hotels.com guest review
Very friendly staff, great breakfast & clean rooms.Genuine Expedia guest review
Nice location close to restuarants and interstate. Heated pool and warm breakfast was also nice. Will stay again.Genuine Expedia guest review
Good hotel for the price and close to the University of OklahomaGenuine Expedia guest review
"My Stay at the Country Inn"
Loved itGenuine Hotels.com guest review
"Excellent place to stay"
Great hotel, nice people, good amenities, perfect location, good price. Will stay there again.Genuine Hotels.com guest review
Really find the front desk staff friendly and helpful. Clean rooms. Grest location, very quiet, off the road.Genuine Hotels.com guest review
"Recent stay a disappointment"
The sofa in the suite had a large stain, one bed had a small spider in it when the bed was turned down, the other bed had a mark on the bottom sheet and a hair on the side of the bed linens, the bathroom sink overflow hole exhibited mold and the paint in the bathroom was peeling. Two wrapped plungers were stored in the hallway.Overall, unsatisfactory […] and I left after spending only l nite. Unfortunately, the booking agent misrepresented the choices I had in Norman and I was charged for the entire stay. Read moreGenuine Hotels.com guest review
"Very nice experience"
My girlfriend and I arrived early and were told there were no rooms available at the time, but they were courteous and said we could check back around 1:30 which is still 1.5 hours earlier than designated check in time. The room was very clean and tidy. The bed is moderately soft but definitely not the best hotel bed I've slept in. The pillows sucked...they […] had no firmness or ability to support my head. I had to use two just to get a little support. The pool and spa tub were well maintained. The continental breakfast was decent. Overall a very nice experience. Read moreGenuine Expedia guest review
"clean and reasonable"
Clean rooms,reasonable rates, good breakfast and close to the UniversityGenuine Hotels.com guest review
My stay was very enjoyable and comfortable. The staff were very helpful...I had a great stay!!!Genuine Hotels.com guest review
Was a nice clean place for a long stay. Continental breakfast was above expectations and the location was fairly convenient for our needs. I wish there had been an ice machine on each floor and refrigerators in the rooms, for a longer stay this would've made having some in room supplies much better.Genuine Hotels.com guest review
Even though we only stayed one night. It was a very pleasant stay. The hotel rooms were very clean, and nice. Even though you can tell where they touched up the wall with new paint, but Atleast it's paint and not something else. The stay was great and will defiantly stay here again.Genuine Hotels.com guest review
"Overall Great Place"
It was very close to the casino we were in town to see. Plus, it was on the same property as a few restaurants. The room was very nice and clean. We were upgraded to a suite. The only draw back was the breakfast but it was free so it wasnt a big deal.Genuine Hotels.com guest review
Liked everything about our stay except that our air conditioner didn't work well so it was very warm in our room.Genuine Hotels.com guest review
"Pool was not acceptable"
Stayed there to let granddaughter swim. She and I both ended up with a sick headache. The pool area was so strong with chlorine and so hot it was unbearable. We were not only ones complaining. You need to address this issue.Genuine Hotels.com guest review
"happy hotel guest :)"
This was the second time staying here, first time almost 5years ago. Our stay was quiet enjoyable, super comfortable, cold ac, and extremely friendly employees. We would definitely stay here again!Genuine Hotels.com guest review
WonderfulGenuine Hotels.com guest review
"Good value for the money and location."
Staff was very friendly. The room was clean. We needed more beds, but they were unavailable that night. We had to ask twice to get extra blankets, so the kids could sleep on the floor, but they were very friendly regardless. The breakfast staff was very friendly, but the selection at breakfast wasn't great. The fruit was kind of nasty. But for a complimentary […] breakfast, it served its purpose. The pool was the warmest indoor pool we have ever used, which was great!!! Overall, it was great. Read moreGenuine Expedia guest review
Could be a great hotel, but they need to repaint the walls and get rid of trash around the building. There were broken bottles outside one of the end entrances our entire stay.Genuine Hotels.com guest review
Not any place I would go back toGenuine Hotels.com guest review
We enjoyed the hotel. Stayed for three nights in a suite. Very comfortable and clean. The free cookies in the lobby were great. The swimming area was nice. Pool was heated; jaccuzi was pretty hot. Exercise room was good to have. The only problem was the central air was noisy, and the controls didn't work accurately. But it still was cool. Overall we […] enjoyed our stay. The red Robin next door had great food at reasonable prices. Read moreGenuine Hotels.com guest review
"A nice place to stay for buisness"
The hotel was convenient and the staff was very helpful.Genuine Hotels.com guest review
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