All hotels in Norman, Oklahoma, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here960 Ed Noble Parkway, Norman, OK, 73072, United States of America, ‏‎855-239-9401
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4.2 / 5Excellent

Score breakdown (from 349 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    4.5
4.0 / 5Excellent
"Thanksgiving in Norman"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I have stayed at this hotel several times. I like the location, and the entire staff is great. They are in the process of updating the fixtures in the bathrooms and hadn't gotten to mine yet, so the pressure in the shower was not good, but has been very good in other rooms I have stayed in. This is an older hotel and is showing a little wear, but the beds were VERY comfortable, the continental breakfast is average, and for the price it is an excellent choice.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback about your stay, we were delighted to hear you enjoyed your stay with us. we are working on updating the property and look forward to seeing you on your next trip.
2 night family trip Nov 27, 2014
Patricia
US
5.0 / 5Outstanding
"Great location, friendly staff, very helpful peopl"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My daughter and her family from Kansas stayed. Room nice, quiet hallway, great breakfast, very family friendly, nice indoor pool and hot tub
Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, we're delighted to hear you enjoyed your stay with us. we hope to see you again in the near future.
Other trip Nov 30, 2014
Lar
US
4.0 / 5Excellent
"Collective Soul Concert"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
We went to Norman for the Collective Soul concert at the Riverwind Casino. The hotel was close and easy access to the casino. We had a great time in Norman.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback abour your stay, we were very pleased to hear you enjoyed your stay with us. We look forward to seeing you on your next trip.
2 night romance trip Nov 20, 2014
A Traveler
US
3.0 / 5Good
"Not the best place to stay"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Not as nice as I would have liked but it served a purpose.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, we were very disappointed to hear you didn't enjoy your stay with us. We will work diligently to make sure your next stay with us is a perfect ten.
1 night business trip Nov 17, 2014
Timothy
US
4.0 / 5Excellent
"A nice hotel in a great location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This was our 3rd trip to Norman to visit OSU and our first time at this hotel. It's not as updated and fancy as some of the others, but it's a great place for the price. The location is perfect...it has restaurants within walking distance, great highway access, and is a close drive to OSU.
Genuine Expedia guest review
Other trip Nov 20, 2014
Amy
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was more than accommodating and there were always fresh cookies and coffee making us feel at home.
Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, we were pleased to hear you enjoyed your stay with us. We hope you choose to stay with us again when you're in the area.
Other trip Nov 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Came in for a huge family wedding. Very easy to find. Great staff
Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback about your stay, we were delighted to hear you enjoyed your stay with us. We hope to see you again in the future.
Other trip Nov 14, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel in Norman OK"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was a layover of a 12 hour plus drive. Nice location, near by a shopping mall and many eateries, and next to the Interstate. It was a pleasant stay.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, we were pleased to hear you enjoyed your stay with us. We hope you choose to stay with us again when your in the area.
1 night romance trip Nov 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Would stay again."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good location and a nice hotel. Welll kept and clean. Would stay again. Helpfull staff.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, we were pleased to hear you enjoyed your stay with us. We look forward to seeing again when your in the area.
1 night romance trip Nov 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Staff and Better than Average Rooms"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My team stayed here for a two-day competition. The rooms were clean and clutter-free, if dimly lit. They're not fancy, but they are functionally excellent. The staff really put it over the top, though. They were engaging and friendly, and always had a minute to stop and talk to us about where to get a bite to eat or what to do in OK. 10/10 will stay again.
Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback about your stay, we were very pleased to hear you enjoyed your stay with us. We look forward to seeing you again in the near future.
Other trip Nov 3, 2014
J
US
4.0 / 5Excellent
"Stay here!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great place to stay. Orange juice was outstanding.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, we were delighted to hear you enjoyed your stay with us. We look forward to seeing you again on your next trip.
1 night business trip Oct 27, 2014
Mark
US
4.0 / 5Excellent
"Enjoyed our stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We stayed for an Oklahoma game. It was close to the campus and near the mall with lots to do. I would stay here again
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback about the property. We were pleased to hear you enjoyed your stay with us, we look forward to your next trip to the area.
3 night trip Oct 16, 2014
Chelsie
US
4.0 / 5Excellent
"Overnite stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Over night stay. It was a good location. Good Italian Restaurant across parking lot. Breakfast good in lobby. Slow elevator and cleaning crew uses in morning, a lot of carts in hallway. Room was good. Beds on the hard side. Pillows need improvement.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, we will definitely work on the few issues you had during your stay to make sure this doesn't happen again.
1 night business trip Oct 20, 2014
Helen
US
2.0 / 5Fair
"Not very nice"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We normally stay at the Hampton Inn but they were booked solid due to Homecoming at OU. So we gave Country Inn and Suites a try. We checked in on thursday to stay thurs/fri. We were going to visit Dallas so checked out and came back on Monday. Sooooooo....... When we check in on Thurs, they were friendly at the desk. However, we went to our room and started to unpack when my husband went to the bathroom. The toilet seat broke right off!! As i went to the phone to call..... it was dead. We went down and the girl was very nice. She said she would send someone to fix toilet/phone. We went to dinner and by the time we got back it was fixed. However they left the trash. Fast forward to checking in on Monday. They checked us in,we went to unpack,my husband went to the bathroom, SAME thing! Toilet broke right off and the phione wouldnt work!! This time the guy at the desk was rude and said there was nothing he could do. No one was there to fix it. He offered to change rooms only after we started getting upset. I mean really!! You have to use the toilet,right? What are the chances 2 rooms (209, 303) have the toilet seat AND the phone not working? AND not even an apology???
Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn & Suites standards. Your comments are valued, and your suggestions will be used to consider improvements in the future. We hope for another chance in the future to exceed your expectations.
Other trip Oct 22, 2014
Robyn
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I enjoyed it. We were able to keep our dog with us and that was a tremendous relief.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, we were delighted to hear you enjoyed your stay with us. We hope to see you again in the near future.
2 night trip Oct 17, 2014
Deborah Howard
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Nice clean friendly staff Close to food shopping events. Safe area
Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, we were delighted to hear you enjoyed your stay with us. We hope to see you again when you travel to the area.
Other trip Oct 15, 2014
Loretta
US
5.0 / 5Outstanding
"Pleasant and close to OU."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Requested rooms near each other and staff was very accomodating. Rooms were nicely updated and clean. Good size bathrooms but breakfast area too small for weekend traffic.
Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, we were very pleased to hear you enjoyed your stay. I apologize about the breakfast area, and hope you will choose us again in the future.
Other trip Oct 14, 2014
Thelma
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Stayed three nights. Did not use housekeeping during that time though they offered when we saw them, which was nice. Room did not have any information about local activities or hotel amenities though.
Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback about your stay, we were pleased to hear you enjoyed your stay with us. I apologize about that inconvenience with the information. We have that information at the front desk if you need it when you stay with us in the future.
Other trip Oct 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Where is Idabel?"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed here as we were trying to adopt an infant. The staff was most accommodating and very kind. We asked for two adjoining rooms and they worked out perfectly for our situation. The beds were comfy. We were unable to get cellphone service and the wifi at the hotel was hit or miss. It was fall so we were unable to use the pool, which ws upserting to our older children, but nothing the hotel did. It was just the time of year. The rooms we were staying in were under remodel and so there were a few things under repair. Overall, because of the staff, it was a nice place to stay.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, I'm not sure you have the correct property because our pool is indoor so it is open year round. But if you do I apologize for that, and will make sure it's open on your next trip.
4 night family trip Oct 7, 2014
kyle
US
3.0 / 5Good
"Comfortable."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The breakfast is so-so. The waffles are a plus, but eggs and breakfast burritos in a steam warmer - not-so-much! Friendly staff. The room was comfortable and clean. The facility could use some maintenance. Sticking side entry door and sticking colset door.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, I deeply apologize for the inconvenience with breakfast, and assure you we are working diligently to correct the issue.
3 night business trip Oct 8, 2014
John
US
4.0 / 5Excellent
"Needs better cleaning staff"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed here for 6 nights. The hotel is very nice and so is the staff. Breakfast was okay not great. They did not do a good job cleaning our rooms everyday. We never got our sheets changed and the bathroom was not cleaned every day.
Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback about your stay. We will take these comments and use them to make sure our staff stays on top of our stayover policy. I apologize for the inconvenience and assure we will work diligently to correct this issue. Thank you again, and we hope to see you again in the near future.
Other trip Oct 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Quiet and comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very handy location off I35, near shopping, and close to many great restaurants. Rooms were clean and quiet and very well maintained.
Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, we were delighted to hear you enjoyed your stay with us. We hope to see you again in the near future.
Other trip Oct 8, 2014
A Traveler
US
4.0 / 5Excellent
"Quiet and comfortable"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
We stayed in the king studio. The room was large and comfortable. It had a refrigerator, microwave, coffee maker. Free wireless access. However the best thing was how quiet the room was. We were on the first floor just down the hall from the lobby, but we didn't hear a sound through our whole stay. This is the 2nd Country Inn we stayed in on our trip (the other was in Austin), and we were very impressed with this quiet and spacious the rooms were. Highly recommended.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback about your stay, we were delighted to hear you enjoyed our hotel, as well as the Country Inn brand. We hope to see you again in the near future.
1 night romance trip Sep 29, 2014
David
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel was close to highway and easily accessible. It was also very clean and the breakfast was delicious. I especially appreciate that it allowed us to bring our small dog.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback about your stay, we were pleased to hear you enjoyed your stay with us. We hope you choose to stay with us in the future as well.
1 night trip Sep 30, 2014
Lisa
US
4.0 / 5Excellent
"Great stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was big, comfortable and clean. We stayed here on our cross country move from the East to West coasts and everything about this hotel was convenient and the service from the staff was great, they were all very friendly.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback about your stay, we were delighted to hear you enjoyed your stay on your cross country trip. If your ever in the area again we hope you choose to stay with us again.
1 night trip Oct 1, 2014
Mrsnavywife
US
5.0 / 5Outstanding
"Good review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hot breakfast is what keeps me coming back to this hotel. Always clean and kept up. The rooms are nice and good service.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback about your stay, we were delighted to hear you enjoyed our complimentary breakfast. We look forward to seeing you on your next trip.
1 night business trip Sep 28, 2014
A Traveler
US
5.0 / 5Outstanding
"I will stay here again."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a nice, recently renovated hotel. We had no complaints, other than the fact that you could tell at one time, they allowed smoking inside. Our room was very nice, but still had a stale, musty smell to it from people being allowed to smoke inside at one time. Aside from that, it was terrific. We utilized the fitness center and the pool/hot tub. The area is also quite nice. Plenty of restaurants, access to main roads, close to campus and close to several shopping areas. Overall, we were very pleased and will definitely stay again in the future.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback about your stay, we were pleased to hear you enjoyed your stay, and apologize for the smell in your room. That's something were working diligently to eliminate. We hope to see you on your next trip.
3 night trip Sep 26, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice close to the Lloyd Noble where we were going....Great breakfast.
Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback about your stay, we were pleased to hear you enjoyed your stay with us. We look forward to seeing you next time.
Other trip Sep 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Very close to University of Oklahoma"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We used this hotel as a place for family and guests for a wedding. It was perfect--near to restaurants and to church and reception areas. We really enjoyed the hotel.
Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback about your stay with us, we are delighted to hear you enjoyed your stay and were able to accomodate your guests' for the wedding. We hope to see you again in the future.
Other trip Sep 23, 2014
Joanne
US
3.0 / 5Good
"Bugs in restroom floor!!!!"
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Had bugs in restroom! The rest was good. Breakfast was not that good needed more of veratey!!!
Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback about your stay, we deeply apologize about this issue during your stay. We assure you we are working diligently to rectify this issue. We hope you choose to stay with us in the future.
Other trip Sep 19, 2014
J
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed for one night while traveling through. Clean hotel, nicely decorated, well-maintained. Good work-out facility. Loved the complimentary breakfast in the morning. Conveniently located to interstate, restaurants, and gas. Definitely one of the better places we stayed while on this trip.
Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, we were delighted to hear you enjoyed your stay with us. We look forward to seeing you on your next trip.
Other trip Sep 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Highly recommend and will stay again."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Easy exit off I-35. Excellent experience in every way. Staff, breakfast, room, pool/jacuzzi, location.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, we were delighted to hear you enjoyed your stay with us. We look forward to seeing you on your next trip.
1 night trip Aug 22, 2014
tami
US
5.0 / 5Outstanding
"Very satisfied customer"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Will use them again in the future.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, we are pleased to hear you enjoyed your stay with us. We are looking forward to seeing you again in the near future.
2 night trip Sep 3, 2014
Michael
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Other than the fresh paint smell the first night in the hallway, this was a pleasant hotel. I plan on returning to this hotel in another month.
Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback about your stay with us. We are delighted to hear you enjoyed your stay with us. I apologize for the paint smell the first night, we are currently renovating the property. I'm glad to hear you will be staying with us in a month or so. We will have all renovations completed by then, so you shouldn't have any issue with paint smell. Thank you.
Other trip Sep 8, 2014
A Traveler
US
4.0 / 5Excellent
"Convenient location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good location, about 5 minutes from university, close to restataunts, hotel was quiet, room spacious
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback about your stay with us. We were delighted to hear you enjoyed your stay with us. We hope to see you in the near future.
2 night trip Aug 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Best Hotel of 7 day trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We spent the rest of our trip trying to achieve the same value and quality. The hotel was the best of our trip and we will use it again in the future. Clean, smell free, flat screen HD and excellent breakfast.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback about your stay with us. We are pleased to hear you enjoyed your stay with us, and also glad to hear you enjoyed our property best out of your whole trip. We look forward to seeing you on your next visit to Norman, OK.
1 night family trip Aug 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Weekend getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful,nice place friendly staff, good breakfast. Will stay again
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, we are pleased to hear you enjoyed your stay with us.
2 night romance trip Aug 23, 2014
Leasa
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We love this hotel. We have stayed here before. It is very clean and the staff is really nice. Highly recommended.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, we are pleased to hear you enjoyed your stay with us.
2 night trip Aug 4, 2014
A Traveler
US
3.0 / 5Good
"noisey room"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    5.0
looks like a new hotel, but I could tell the hotel wasn't full by the amount of cars that were in the parking lot plus the amount of people seen. I would bet against extreme odds that there was only three or four rooms booked on my end of the floor and they were all across or beside mine. WAY TOO MUCH NOISE
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, we apologize for the inconvenience during your stay. We are working diligently to correct the issues.
1 night trip Aug 17, 2014
A Traveler
US
3.0 / 5Good
"Inexpensive and OK"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Stayed here to drop off my son at OU. Adequate, i.e., it is clean and had a place to sleep. Chain restaurants nearby. Good rate. Probably what you get a hotel like this in Norman.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for sharing your feedback, were pleased to hear you enjoyed your stay with us. We hope to see you in the near future.
1 night trip Aug 11, 2014
MJB
US
5.0 / 5Outstanding
"Great stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Overall, the hotel is really tidy and well kept. Friendly, helpful staff.
Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, we are pleased to hear you enjoyed your stay with us. We hope to see you in the near future.
Other trip Aug 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect and close to campus"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Our room was spacious and had plenty of amenities. Easy check in. Decent breakfast. My boys love the pool area! I had a great workout in the fitness center. It was an easy trip to the University of Oklahoma campus straight down Lindsey Street.
Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, we are glad you enjoyed your stay with us. We hope to see you in the near future.
Other trip Aug 9, 2014
mom of 3 boys
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Truly enjoyed the staff and location of this hotel. Would defiantly stay her again.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, we are glad to hear you enjoyed your stay with us. We hope to see you in the near future.
3 night trip Jul 31, 2014
A Traveler
US
4.0 / 5Excellent
"Great hotel for last Sumner vacation."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
My husband and I took our four kids for a few days to just relax and swim and were very impressed. Safe area, close to everything, staff was very friendly, pool was wonderful. Room was also very nice and clean. Little tricky to find if you don't know the area but gives it a feel of privacy!
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, we are glad to hear you enjoyed your stay with us. We hope to see you in the near future.
2 night family trip Aug 3, 2014
Angela
US
5.0 / 5Outstanding
"Good Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
hotel was good, good location as well
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, and we are glad to hear you enjoyed your stay with us.
1 night business trip Jul 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Friendly staff at front desk"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were greeted warmly. The check in was quick and the room was clean, comfortable, and quiet. Breakfast had good choices. We would stay again.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, and we are glad to hear you enjoyed your stay with us. We hope you choose to stay with us in the future.
1 night trip Jul 10, 2014
Paula
US
4.0 / 5Excellent
"Great room except for mistery smell"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
I asked for a first floor room because my wife is pregnant, and the front desk gave me what I wanted. The service was great, and when our dog barked while we were getting dinner, they left us the most polite message asking if they could do anything to make our dog more comfortable. There was a septic smell coming from the bathroom sink, as if the sewage was backing up. It was bearable, but noticeable. The bed was made a little sloppy, but it was clean. Breakfast was ok, the fruit was not ripe. Overall the excellent service and mostly comfortable room gave them the 4/5 stars.
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, and we are glad to hear you enjoyed your stay with us. I apologize for the small conveniences during your stay, and hope you choose to stay with us in the future.
1 night trip Jul 6, 2014
Michael
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Non-smoking room had obviously been smoked in
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, and I apologize for the smoking room. We have a very strict non-smoking policy, but not everyone abides by the rules. I apologize my staff didn't address the situation better, and hope you will choose us in the future. This type of situation will not happen again.
1 night trip Jun 27, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Positives - clean and comfortable room, nice hot tub, very good breakfast --- Negatives - cold swimming pool, did not receive roll-away bed we requested - received extra blankets and pillows instead
Genuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, and I'm glad to hear you enjoyed your stay with us. I apologize for the inconveniences that occured during your stay, and assure you we are working diligently to rectify these issues. Please choose to stay with us in the future.
1 night trip Jul 2, 2014
Keith
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The only thing was that the one and only elevator was so slow, it took up to 4 min to get to the 3rd floor from the 1st. I'm not much on waiting and this was aggravating. The room was clean, the pool was nice as was the hot tub. All in all it was very enjoyable.
Genuine Expedia guest review
Response by Country Inn & Suites By Carlson, Norman, OK
Thank you for your feedback, and I'm glad to hear you enjoyed your stay. I apologize for the inconvenience with the Elevator, and assure you we are working diligently to rectify the situation. we hope you choose to stay with us in the future.
Other trip Jul 6, 2014
tlcb2000
US
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