"Friendly staff, great stay!"
This was a nice, clean place to stay overnight and the price was awesome! Would stay here again!Genuine Expedia guest review
The hotel was great! The people at the front desk were so helpful and friendly. The room was very nice and the bed was very comfortable. I would definately stay again!Genuine Hotels.com guest review
"Try it you will like it"
Great time. Great breakfast. Great sleep. Only dirty carpeting in some common areas but with snow ice and sub zero temps. Give them a shot you will be happy.Genuine Expedia guest review
"Gymnastics at Lloyd Noble Center"
Room and great for my husband, myself, and my kids. Plenty of room. Great room service. Great breakfast! Excellent location!Genuine Hotels.com guest review
"dog next door kept us up most of the night & not c"
Our room was not clean--no toilet paper & the Kleenex box in bathroom was completely empty--room was not clean--their was a dog next door that kept us up all night long-we didn't complain because we usually don't need to--but we probably wont be staying in that hotel again after our experience--we try to go to a hotel once a month atleast but that was […] a very bad experience with the dog & the unclean of the room Read moreGenuine Hotels.com guest review
"Great option in Norman"
Great stay, will come back if I head up to Norman again.Genuine Hotels.com guest review
The hotel over all was great. The only issues were with the hot tub which had way to much chlorine, enough to cause my eyes to burn horribly. Also, the water in the room had a strange smell to it. It wasn't completely intolerable, but there was an odor. The beds were comfortable and the room and hotel were very clean. The staff was polite and the breakfast […] was really good. Would absolutely book again. Read moreGenuine Hotels.com guest review
"place to stay during a remodel"
The hotel was great. Hubby thought the pool and spa were in great condition. Room was very clean. Great water pressure in shower. Only thing I would suggest they do a little better is clean the air conditioner/heater unit. Close to good eating and not far from shopping.Genuine Hotels.com guest review
"Nice hotel in Norman"
I've stayed here a few times during my trips to Norman. The hotel is very clean, the staff is very friendly and helpful, and the continental breakfast is very good compared to some of the other hotels I've stayed at.Genuine Hotels.com guest review
"Nice place, nice stay"
We had not stayed at a Country Inn & Suites in several years but were very pleasantly surprised. The staff was excellent. I would also like to comment that there was a group of Special Olympics athletes from the Stilwell School that were guests at the same time. These young people and their sponsors were the most well-behaved and polite group of students […] that we have encountered in recent memory. Kudos to their school. And kudos to this hotel, too. It was a great stay. Read moreGenuine Hotels.com guest review
"frequently stay here"
Staff is very attentive to the breakfast bar.Genuine Hotels.com guest review
We really enjoyed staying here. The lobby and breakfast area is very cozy, comfortable and the staff friendly and kind. Our room was clean and the beds, pillows comfy.Genuine Hotels.com guest review
"Affordable, friendly service"
Friendly staff, good sized rooms for a budget hotel, and affordable. A little tricky to figure out the driveway at night--there should be some signage to avoid driving into three other separate parking lots before getting to the hotel. Spa worked well but water seemed a little cloudy.Genuine Hotels.com guest review
all was wonderful, except for the pillows, either ask for extra or bring your own, great location right off lindsay st. and red robin and johnny carinos are in parking lot, several other dining options are within a mile as is sooner fashion mall and riverwind is less than five minutes away. would definately stay there again.Genuine Hotels.com guest review
"cllose to casino"
Nice hotel ,close to the casino and pet friendly was a plus. would stay there again.Genuine Hotels.com guest review
Can't find any negative things about this place. In general, it's a nice hotel in good location. We would come back for future stay if we will be in the area.Genuine Hotels.com guest review
While check in time was 3 o'clock, the staff worked with us to enable us to have an early check in so that we could go about our day as planned. The location is great with easy accessibility to many restaurants, shopping, interstate, etc.. We would definitely recommend the hotel to our friends and family.Genuine Expedia guest review
"Nice hotel in Norman"
Our power went out on Christmas Eve due to the ice storm, which meant our heat was out too. We have young kids, so needed to find a hotel in town. Booked the Country Inn online using Expedia. Called them a couple of minutes later and they already had our reservation. We had a nice room with comfy beds and plenty of pillows. Nice TV also. The kids were […] excited about the indoor pool. Santa found us in the hotel that night and after the kids played with their new toys a bit, we went down to the complementary breakfast. Coffee, juices, and milk to drink. Four kinds of cold cereal plus oatmeal. They had sausages and french toast, plus you could make your own pancake. They also had fresh fruit, and a selection of muffins and bagels. After a filling breakfast, we headed go the indoor pool/spa with the kids. Played for about an hour, showered, dressed and checked out by noon. I would recommend this hotel. Read moreGenuine Expedia guest review
Highly recommend. Great staff who were very helpful and polite! Very good breakfast. Room was nice and very clean.Genuine Hotels.com guest review
Lamp missing a light bulb, tv remote broken, service was fineGenuine Hotels.com guest review
"OK for a few hours"
Old style. Decent place to stay for a few hours and cheaply. Room was kinda dark and furniture including bed not very comfortable.Genuine Expedia guest review
Overall it was a great stay except for the pillows. They look very comfortable but when you lay down on them they go flat and not very comfortable.Genuine Hotels.com guest review
The overall service from the personnel was great but the room need a little maintenance as far paint missing in the room. But I would have to say good location.Genuine Hotels.com guest review
"One night stay"
Very convenient for OU area. Friendly staff. Great breakfast. Need brighter ceiling light in suite living area.Genuine Expedia guest review
"Convenient and economical"
This is a good place to stay if you are looking for an economical room. Some minor maintenance items (could use some paint refresh, past repairs still noticeable, etc.), but nothing that impacts your comfort. Breakfast is average and what should be expected for this type of hotel. Vending only on 1st floor, so if you use the vending machines, I don't […] recommend a room on the 3rd floor. Read moreGenuine Hotels.com guest review
Hotel was clean and inviting. Location felt very secure.Genuine Hotels.com guest review
"Great Place to Stay"
Great place to stay clean staff was always very helpful, we would for sure stay here againGenuine Hotels.com guest review
Enjoyed the pool & hot tub; tasty & diverse breakfast; pleasant & helpful staff; close to restaurants & shoppingGenuine Expedia guest review
"Kindest hotel in OK"
Stayed the night of the Moore tornado. Staff was very helpful and accommodating.Genuine Expedia guest review
"Great value close to 35 in Norman"
Nice clean room - but htey had NO TOWELS which I didn't notice until the shower was done. I have a glandular problemand weigh over 400 lbs, so imagine trying to dry off with washclothes and toilet paper!Genuine Hotels.com guest review
"Would stay here again"
Very nice hotel for price and facilities and felt like homeGenuine Hotels.com guest review
"Great location anf good service"
quiet hotel with a minumum of hustle and bustle.Genuine Hotels.com guest review
"Nice big room with friendly service"
My only complaint but is usually my complaint with most hotels is the carpet was dirty in room. Floor appeared clean but after a few minutes from my infant his knees and feet were black. Everything else was great especially the service. I will definitely stay there again!!!!Genuine Hotels.com guest review
"staff was VERY accommodating."
GREAT stay for two days. Unfortunately, Went back two days later to stay a night, specifically to use hot tub and it was not working.Genuine Expedia guest review
"Love the location."
Breakfast was fair. They really need to vacuum better.Genuine Hotels.com guest review
very nice and convenient.Genuine Hotels.com guest review
"Clean, but not great"
air conditioning in our room was broken, got changed into another room, where several of the lights were brokenGenuine Hotels.com guest review
"Great hotel. Great service. Great price."
Room was great but noticed how dusty lobby was. Service and food at breakfast was great.Genuine Expedia guest review
"Great place to stay"
The staff was wonderful and friendly. Pool and hottub were not open because of maintaince issues but staff explanation and was concerned for our safety. Thank youGenuine Hotels.com guest review
"Good place to stay"
The rooms appeared clean, did a through check for bedbugs. Didn't find any, hotel was clean, decent breakfast, but think I paid a little much $100 dollars a night.Genuine Hotels.com guest review
"Country Inn Norman, OK"
Very nice hotel!Genuine Hotels.com guest review
"Great for family close to university"
Enjoyed the pool and hot tub. Appreciated that they were open until midnight. Good breakfastGenuine Expedia guest review
"Great breakfast-cheerful employees"
We had had a poor (loud) experience with poor breakfast in a similarly priced hotel, so this was just what we were looking for.Genuine Expedia guest review
The staff was all very nice. However our room had not been vacuumed. There were French fries on the floor in front of the microwave. The inside of the microwave was nasty with burnt on food. The lights above the fridge and microwave were burned out. It was a very nice sized suite. However you can tell that there is not a lot of care put into keeping […] this a nice place to stay. Really on the fence as to if we will give them another chance in the future. Read moreGenuine Hotels.com guest review
Great pool and hot tub! Sofa bed was very uncomfortable for kids. King bed was very very comfortable!Genuine Hotels.com guest review
nice & clean... hard to adjust the air properlyGenuine Hotels.com guest review
""Not up to it's usual standards"
I always look forward to my stay at Country Inn & Suites. This visit was not what I expected. There was a wait to check-in. The water in the bathroom was cold. I reported to the front desk, but it was so busy, I decided not to make it an issue. Because it was so busy, the breakfast options were limited. I literally had to go out for breakfast every […] day during my visit except Sunday. I had hoped to spend some time by the pool, but found out, that during the entire three-day stay, the pool would not be working. I have enjoyed staying at Country Inn & Suites for the last three years, and I have never entertained going somewhere else while in Norman, but after this visit, I will definitely be open to staying someplace different. Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson, Norman, OK Thank you for taking the time to write a review for our hotel. We have taken your response to help us fine tune our operational procedures especially at check in. We are sorry we did not meet your expectations I hope you will try us again.
"Did not meet our expectations"
We chose this hotel over others because it had an indoor pool and spa. When we checked in, they didn't tell us it was out-of-service. We found that out later when we returned to the hotel looking forward to getting in the spa. All the pillows were feather pillows and we are allergic to feathers. They did not have any non-feather pillows for us, so we […] were left to using a blanket as our pillow. The listing said full breakfast. I expected that would be more than just a continental breakfast with the addition of precooked eggs and a single meat. Another family at the wedding decided to stay there too and booked a reservation at the hotel so my grand-kids could play in the pool (oh ya, the one that was not working). When he left the wedding to head to the hotel with his family, they called him and said, sorry we don't have any rooms available, even after it was booked online. Read moreGenuine Expedia guest review
Loved the free cookies at the front desk!!Genuine Hotels.com guest review
"Love this place for what it is!"
I have stayed in this hotel several times and find it consistently very good. They are very much what they advertise. The rooms are comfortable and clean, the mattresses comfortable, the sheets clean and soft. This is not a luxury accomodation by any means - but they don't profess to be! I have been pleased with the front desk staff - there was an […] issue with my room when I checked in quite late one night and the front desk staff immediately moved me to a different room with an upgrade. I was pleased that they had the authority to do that and took care of me so quickly. If you are looking for a place to stay that won't cost too much but will be reliably comfortable, I highly recommend. Read moreGenuine Expedia guest review
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