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"Excellent Hotel"Reviewed by a Hotels.com guest on Feb 26, 2013
We are very satisfy with this hotel. It is located in 5 minutes walking distance from Florence central station. Excellent restaurant next door with 10% for hotel guests. We stayed in one of the unit with kitchen. There are supermarkets nearby. Breakfast is buffet style with many choices. Hotel staff is very helpful. They even helped us to print out train tickets when we purchased on line. We would definitely stay in this hotel again if we went to Florence again.
"Great place to stay!"Reviewed by a Hotels.com guest on Feb 24, 2013
The staff here were fabulous, even calling our hotel in Rome before we left them to ask a question for us. The room for two adults, a 6'+ 15 yr old and a 16 yr old was more then big enough and bright and airy. The bell tower outside the window was beautiful. Staying here you are close to the Duomo and convenient to the train station, which is fabulous when you are training between cities in Rome. We would most definitely stay here again!
"Excellent location and staff"Reviewed by a Hotels.com guest on Feb 24, 2013
Great location! Easy walking distance from train station! The staff was extremely helpful and gave us great recommendations for shopping and hotels.
"Hotel Axial"Reviewed by a Hotels.com guest on Feb 24, 2013
Hotel was a few steps from the Duomo & walking distance from Santa Maria Novella, Ponte Vecchio, Uffuzi, Academia, & San Croce.
Reviewed by a Hotels.com guest on Feb 24, 2013
This guest did not leave a comment.
"Lovely hotel with charm and history"
A centrally located hotel with history and character. The breakfast room and adjoining patio was exquiste. First two nights it was noisy due to construction in the back alley. The management graciously moved us to the sixth floor. Heavenly!Genuine Expedia guest review
"Hermitage"
great location right at the bridge. room was very small with view of brick wall. very hard bed. had to carry bags up flight of stairs to get to elevator. Lobby on 5th floor.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hotel Hermitage- exellent location and price-range"
As I said before, the personnel were very helpful, spoke excellent English and were very polite. We could easily walk to every sight that we wished to see. We were literally RIGHT NEXT to the Uffici Museum and the end of the Ponte of Vecchio bridge. The bathroom was superior. There were good eating places near to the hotel.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Lived up to expectations"
This was indeed a romantic hotel, and in a great location. No need to use buses because one can walk everywhere from this hotel. One of the best shopping streets (via por Santa Maria) also starts right behind the corner from the hotel. Enjoyed the bubble bath! Breakfast was good but I give a tiny small minus for the extra charge for bacon and eggs. […] On the whole a lovely experience. Read moreGenuine Hotels.com guest review
Great small hotel almost on top of Pont Vecchio and next door to the Uffizi Gallery. Great breakfast, very friendly staff. Room clean and comfortable. Wonderful little roof terrace with views over the city and river. Would definitely recommend this for a couple of nights.Genuine Hotels.com guest review
"Perfect"
My experience here was fabulous! To start when i arrived someone came down stairs and took my bags to my room while i checked in and was shown the breakfast room and other facilities and then shown to my room. My room was large yet homely. the staff were lovely extremely helpful, they suggested a different place to eat each night depending on what I […] felt like eating. The location was a treat. I walked to all the tourist attractions I wanted to see with out the need for hiking boots. It is also right between a bunch of shopping streets so there isn't need to travel far. The view from the roof garden was superb to one side is the roof top of the duomo and other historical buildings and in the other direction is the Ponte Vecchio (Old Bridge) and river. The breakfast was perfect and there was plenty to choose from in both food and drink. I loved my stay here! Read moreGenuine Expedia guest review
"Location"
Location fantastic! Bedroom small and rather tired . Bed comfy. Bathroom excellent. Breakfast fine. Staff generally great except one grumpy receptionist.Genuine Expedia guest review
"Great location!!"
This hotel was in a great location, about a 2 min walk to Uffizi Gallery, the city centre and about 15 min walk to the Accademia Gallery (where the statue of David is) and Firenze SMN train station. The staff were really helpful and friendly. It is an older style hotel so if your after something modern this wouldn't be for you. It had free wifi and […] breakfast. However the breakfast was only a limited selection and you had to pay extra for eggs. We only stayed for 2 nights and we thought it was good for a short stay and cheap for its location. Read moreGenuine Expedia guest review
"Friendly, Clean, Central Hotel"
Really enjoyed our stay. Hotel very central but court area at rear quiet except for concerts on in Church, which was amazing. Staff all so helpful and friendly. Plenty for breakfast and of good quality. Very clean. Lovely roof top terrace to relax after a busy day sight seeing. Would love to go to Florence and would definately stay at this hotel.Genuine Expedia guest review
"Disconnected and difficult access"
The hotel was clean and the staff friendly,however, the hotel's location was disconnected from it's surroundings, access is not convenient and the room was dark with no view or much light. The breakfast was awful, mainly packaged food that you buy from a supermarket and we got the worst possible recommendation ever for a good, authentic Florentine restaurant […] ! "Celestino" is not a good restaurant at all. Stay away from the Ponte Vecchio, it's jam packed with tourist quiche shops, selling jewelry that can be bought online from wholesalers at 250% the original price. Read moreGenuine Hotels.com guest review
"Perfect location for historic Florence"
Very convenient hotel for the main attractions, with pleasant friendly staff and good quality rooms (if a little small). The main drawback (if you have mobility problems) is stairs to the first floor. Breakfast was good.Genuine Hotels.com guest review
"Great location with fabulous roof terrace."
A lovely hotel situated right by Ponte Vecchio. Friendly and clean with a lovely roof terrace overlooking Florence. Great breakfast.Genuine Hotels.com guest review
"Close to sights right near the golden bridge"
The hotel was very convenient to sights and shopping. The hotel reception staff were rather abrupt and the bed was like a plank of wood. However the hotel was quaint and had not changed since I was there in the late 70's. Good breakfast room rooms were clean and hotel staff pleasant. You could walk out the door and onto the ponte vecchio and great […] shopping. Read moreGenuine Hotels.com guest review
"Lovely hotel"
Very friendly staff. Centally located for all the main attractions in Florence city centre. Right by the Ponte Vecchio. Beautiful roof top terrace for relaxing. Good breakfast room on 5th floor overlooking roof tops and good continental breakfast included. Rooms were clean and functional. I would go again.Genuine Expedia guest review
"Our stay in Florence"
The hotel is decent as can be expected for a hotel in Europe. It is very conveniently located close to the Jewellers Bridge, Uffisi and the Duomo (but then so is everything else in Florence). The hotel's elevator is on the first (or half first) floor, so you will need to carry your luggage up the stairs that one time. The place closes at eleven but […] the management will give you a key to the main door if you want to come later. The room itself isn't very big and the toilet even smaller. However, this isn't unique to this hotel - that's Europe for you. Breakfast is decent and the staff is very courteous and helpful. Overall I would recommend the place. Read moreGenuine Expedia guest review
"Perfect city break location"
The Hermitage is in a fabulous location, close to the wonderful Ponte Vecchio and Uffizzi Gallery too. We walked everywhere all weekend, no taxis or buses needed and it was bliss when we were hot and tired only having a short walk back to the hotel. The staff are superb, friendly and nothing was too much trouble. Gorgeous roof terrace for breakfast […] or a nightcap! The only disadvantage is due to its location it is noisy at night, so take ear plugs. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
A charming hotel right at the heart of everything you want to see in Florence; itself with period charm and a relaxed old world atmosphere.Genuine Hotels.com guest review
Location was great ,room spacious. good water pressure in bathroom, great breakfast, magic terrace l.Genuine Hotels.com guest review
"Hotel Hermitage is great."
This hotel has the best location in Florence. You can sit on the lovely garden rooftop terrace right on the Arno,sipping wine and have a perfect view of the Ponte Vecchio. The morning light on it from this location makes a memorable picture. You can also see the Duomo, and the Plazzo Vecchio, which is quite dramatically lit at night. The Uffizi is less […] than a block away. Staff is friendly and helpful...they recommended 2 outstanding restaurants. Rooms are small, but comfortable and beds are comfortable. The only drawback was a very small shower, but that is a minor annoyance considering the rest of the hotel. The sitting room and breakfast room have spectacular views. All the rooms are furnished with antiques. Service was excellent. I will recommend this to all who wish a memorable stay in Florence. Read moreGenuine Hotels.com guest review
"Great Hotel for central Florence"
Having stayed in many hotels in different cities in Italy recently this great hotel shone through. Well run and presented. Clean, large room with good AC. Curtious helpful staff. Good breakfast selection. Roof top terrace was great for an afternoon glass of wine. Central location easy walking distance from station.Genuine Expedia guest review
"Amazing location, helpful staff"
It took us 1 1/2hrs to find the entrance to the hotel(its tucked away in an alley, near tunnel entrance) but once we did, it was amazing-walking distance to everything. Breakfast was plentiful. Spotless room, roomy shower. Staff wiling to help, directed us to see Michelangelo's David, as soon as we got there, late in the day, to avoid lines. We walked […] in, saw David, absolutely no wait, and reduced rate! Absolutely will return to they hotel. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"A Nice Little Hotel"
This hotel is located right at the centre of everything. Being next to the Ponte Vecchio, we could easily walk to most attractions. They have a very tiny elevator but their staff was very nice and helpful. I would recommend this hotel to my friends for sure.Genuine Expedia guest review
"Delightful hotel"
We have stayed in other hotels in Florence but the Hermitage is easily the best: its position yards from the Ponte Vecchio makes it so easy to get to where one wants to go within minutes. Breakfasts on the roof terrace overlooked by the Palazzo della Signoria, or in the attractive dining room, are really charming, as are the furnishings & pictures which […] are a mixture of the old & new. Very helpful & friendly staff who were always ready with advice on best places to eat & other information. The only drawback is that it only does breakfast, but with so many great places to eat out it doesn't really matter. Our room overlooked a little square with an ancient church & the swifts screaming around all evening & swooping in & out of their nests in the church's facade seemed to echo our own delight. Read moreGenuine Expedia guest review
"Hotel Hermitage, Florence"
Good location with helpful staff and good breakfast. Roof terrace and pleasant inside lounge area. Good quality 3 star hotelGenuine Hotels.com guest review
"Hotel Hermitage"
A better place would be hard to find.Genuine Expedia guest review
"Excellent hotel in first rate location"
This hotel has a prime location in the city centre literally minutes away from the attractions we wanted to visit. Staff were all very pleasant and efficient. Breakfast buffet was more than adequate. The hotel has a beautiful terrace which overlooks the Ponte Vecchio on one side and the Duomo on the other. One of the best city centre hotels we have […] stayed at. Read moreGenuine Expedia guest review
"lovely hotel in excellent location"
excellent hotel in Florence - accessible to all major sites. no free wifi though..Genuine Hotels.com guest review
"Location Location"
The hotel is unbeatable with its location and its amazing roof terrasse. The rooms are more on the small side and the breakfast is quite basic, unless you want to pay for extras. It is clean though, nicely furnished and close to everthng. I wold defintely stay there againGenuine Expedia guest review
"Great Location!"
It is located right at the end of the Ponte Vecchio and almost right next to Uffissi Gallery. It is very conveniently located to be able to walk to most things you would want to see. Decent places to eat are just around the corner. The elevator is secure so that we felt very safe in the hotel. The woman at the desk was very helpful. It was possible […] to eat breakfast on the deck overlooking the neighborhood. We really like this hotel and would stay there again. Read moreGenuine Hotels.com guest review
"Accueil et service efficace et souriant."
Chambres donnant sur la rue au 1er étage bruyante.Genuine Hotels.com guest review
"Înmitten aller wichtigen Sehenwürdigkeiten"
Wir verbrachten vier schöne Tage in Florenz, und trotz des nicht allzu guten Wetters haben wir es genossen. Das Hotel werde ich an alle unsere Freunde weiter empfehlen.Genuine Hotels.com guest review
"Ypperlig beliggenhet"
Her finner du alle byens serverdigheter i gå-avstand fra hotellet.Genuine Hotels.com guest review
"最高のロケーション！最高のスタッフ！"
ベッキオ橋のたもとに位置し、ベッキオ宮とウフィツィ美術館のあるシニョーリア広場からも近い。観光にもショッピングにも最高のロケーションである。ホテルというよりも、個人の家に宿泊しているような雰囲気のインテリア。女性に好まれること間違いない。バスルームは設備もアメニティも大変充実している。バスタブにはジェットバスまで完備。部屋の窓からの眺めは、ホテル裏手の建物に囲まれた小さな広場ではあったが、それもまたフィレンツェの日常を垣間見るような気がして味があると思えたくらい、このホテルはほかの部分が秀逸であった。フロント横の休憩室、レストラン、屋上からの眺めは素晴らしい！スタッフは皆、素晴らしい対応ぶりであった。レストランの予約はもちろんのこと、買い物でトラブルがあった商店への連絡でさえ、こたらがお願い […] する前に進んで電話してくれたので感動した。 口コミにある通り、建物の入口がわかり辛いが、事前にGoogleマップで確認しておいたので問題なかった。同じく、口コミであげられていた通り、建物の2階まで狭い階段をのぼり、そこから二人しか入れない狭いエレベーターでフロントまで行かなくてはならない。実際のところ、重いスーツケースを持って階段をのぼるのはやや面倒であったし、エレベーターはスーツケースを入れると一人しか入れなかったが、そのようなことは全く問題とは思えないほど、ほかの部分が補ってくれた。フィレンツェに行くときはまた利用したいと思う。 Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Super hotel tæt på Uffizzi-gallerierne"
Hotel Hermitage ligger meget central placeret i Firenze. Hotellet er rigtig hyggeligt, og man føler sig straks hjemme. Udsigten fra hotellets terrasse er fantastisk. Meget serviceminded personale. Renligheden på hotelværelserne er i top.Genuine Hotels.com guest review
"Fantastisk beliggenhet"
Det er et hotell med stil og sjarme. Rommet var komfortabelt og rent, med ypperlig service. Det er en fantastisk utsikt fra takterrassen og frokosten er bra. Man kan vel ikke få bedre beliggenhet på et hotell i Firenze enn dette!Genuine Hotels.com guest review
"great location"
very nice hotel with excellent location. Doors approx. 20 m from Ponte Vecchio. Nice terrace on top, with 4-side view.Genuine Hotels.com guest review
"Schöne Zimmer, nettes Personal, leckeres Frühstück"
Wir waren mit allem sehr zufrieden! Das Personal ist sehr höflich, man bekommt morgens frischen (nicht abgestandenen) Kaffee, Capuccino oder Espresso zum Frühtstücksbüffet, welches zwar nicht sehr groß ist aber von der Qualität her sehr gut.Genuine Expedia guest review
"Неделя сказки."
Я второй раз останавливаюсь в этом отеле и очень нравится их расположение и сервис на самом высоком уровне. Спасибо сотрудникам этого отеля за их труд и создание комфорта.Genuine Hotels.com guest review
"emplacement stratégique à proximité des principaux"
séjour bien agréable, accueil convivial et très serviable!!, petit déjeuner copieux, de belles vues en terrasse.Une église toute proche avec concerts, opéra, variés chaque soir de mon séjour!! très bonne surprise!!Genuine Hotels.com guest review
"lovely hotel a stone's throw from Ponte Vecchio"
Big and comfortable rooms with tv, hairdryer, safe and big closet space. Very good breakfast with excellent service there, in the reception and elsewhere. Very central barely a stone's throw away from Ponte Vecchio with walking distance from all sights, particularly the uffizi gallery, piazza della signoria, palazzo Vecchio+Pitti, and only 5-10 minutes […] to piazza della republica and the duomo. Lovely hotel with beautiful view over the rooftops of Florence and a roof terrace overlooking the Arno. A bit noisy, as the walls where a little thin and the traffic could be easily heard if you had room facing Arno. Read moreGenuine Hotels.com guest review
"Hotel muy correcto en la mejor ubicación"
El hotel Hermitage es un típico 3 Estrellas situado justo al lado del Ponte Vecchio, en la ubicación más romántica de Florencia. Desde las plantas altas, donde se ubican la recepción, salón y sala de desayunos se disfruta de una vista impagable. Posiblemente también de las habitaciones altas, de mayor precio. Las habitaciones correctas sin más, pequeñas […] como en toda italia, pero eso sí muy limpias. Cama tirando a pequeña y dura. El baño, extraordinario, con jacuzzi y cabina. Desayuno buffet no muy variado pero de calidad excelente. Personal muy atento. Muy buena relación calidad - precio Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hôtel au centre de la ville"
L'Hôtel se situe au centre de la ville et est pratique pour visiter la ville!Genuine Expedia guest review
"Bem localizado e fácil acesso a todas as atrações."
Excelente e com bom serviço.Genuine Hotels.com guest review
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