"Beautiful taste of Italy"
If you are looking for a quaint hotel with authentic flavor . . . look no further! The Hotel Hermitage was the perfect way to start our Italian vacation. It is around the way to Ponte Vecchio and in the center of amazing shops and restaurants. The location is within walking distance of anything you'll want to see in Florence. The hotel itself has alot […] of character, but it's furnishings are very well maintained (antique . . . not old). The room was roomy by European standards and the bathroom was very nice and modern with a large jacuzzi tub (extremely clean). My favorite was the roof top terrace where we had our breakfast every morning. It was inviting and just what you would dream Italy to be. The staff was friendly, very helpful and spoke English. Overall, I would recommend this hotel to anyone who wants a real taste of Italy! Read moreGenuine Hotels.com guest review
We stayed here for two nights in August. Florence was packed with tourists and it was nice to be slightly away from the city center. The staff was very nice (carried our bags to the room) and we enjoyed ending each day with a cocktail on the rooftop terrace. I would definitely recommend staying here on your next trip to Florence. I know I'll be bac […] k! Read moreGenuine Hotels.com guest review
Great location...next door to Uffizi and Ponte Vecchio. Staff was very nice and room was clean. Beautiful rooftop terrace with a great view for breakfast or relaxing.Genuine Hotels.com guest review
Great hotel near to everything...beautiful terrace with an amazing view. Small rooms and bathroom, but expected from many hotels in Europe. Great breakfast many choices. Would definitely return. Wi Fi a little annoying...and like all the hotels I stayed there is a surcharge...which is personally find ridiculous.Genuine Hotels.com guest review
"Hermitage Florence Italy"
Lovely hotel in perfect location, comfortable, clean room and bathroom. Pretty breakfast area and reasonable price. Would definetly return!Genuine Hotels.com guest review
Adjacent to the Ponte Vecchio, the Hermitage is also close to the Uffizi gallery and most other Florence sights. Typically small rooms, but clean and comfortable, with a beautiful rooftop terrace. Excellent restaurant next door.Genuine Hotels.com guest review
"A Florentine Gem"
We have returned to the Hermitage many times over a forty year period and have never been disappointed. Be prepared for small rooms, a tiny bathroom with shower and an unsurpassed location. It is the essence of a Florentine visit. Just think - A Room with a View!Genuine Hotels.com guest review
"charming boutique hotel"
A charming boutique hotel, in a great location. Lots to do and see within walking distance. The train station is less convenient, but not a huge deal to walk to. A non traditional hotel setup, as the check-in is on the fifth floor. Breakfast offered was pretty limited, just some pastries and juice etc. Certainly not lavish and modern, but with a decent […] amount of charm, and in a fantastic location. You have to pay for wifi, which is annoying. Helpful staff. Great rooftop terrace. Read moreGenuine Hotels.com guest review
"In the middle of it all"
The staff are extremely helpful and accommodating. The rooftop terrace is a gem, as is the salon honour bar where beers and wines are brought to you. WiFi is "almost" throughout. On one stay we were on the 2nd floor and it was spotty. The next time on the 4th and it was perfect. Step out the front door and there's the Ponte Vecchio, the Uffizi Gallery, […] the Palazzo Vecchio and all the main tourist things you came to Florence to see are within walking distance. Taxi's can easily drop you right by the hotel and they can call you one in minutes (indeed, very fast service!). 20 minutes from the hotel to the airport at lunchtime. Our bed was a bit harder than we would have liked; but, otherwise, a great stay that we'd repeat. Read moreGenuine Expedia guest review
Really great hotel within easy walking distance of all major attractions (15 min). Check in was easy. Yolanda on reception was very welcoming and helpful with suggestions on what to do. Mentioned in passing it was our wedding anniversary and we were pleasantly surprised to receive a complimentary bottle of wine later that afternoon. Room itself was […] spacious and air con worked well. We had a view of the Ponte Vecchio and the Arno river. Shutters and glazing kept out a lot of outside noise. Jacuzzi bath was great. Breakfast was simple buffet, pastries were nice though. Roof terrace beautiful and great views; we couold hear the band playing on the Ponte Vecchio from it. Bar didn't seem to be much used; it was really a selection of basic drinks and you and to ask at reception for service. But the lounge was comfortable. Downsides were, there are stairs up to the hotel and once inside sometimes the single 3-person lift took a while to get to you. The electricity is key operated so you can't leave things to charge while you're out - bring several chargers/adapters if you've lots of gadgets! Soundproofing between rooms could have been better. Overall, we really enjoyed a low key comfortable stay. Read moreGenuine Hotels.com guest review
My bed was a rock, possibly harder than the floor. Otherwise, great location and friendly staff.Genuine Expedia guest review
The hotel staff were very pleasant and helpful. The location was convenient to see the sites and find good food and drink and the air conditioning was superb. We really enjoyed our stay.Genuine Expedia guest review
"Great location & comfortable"
Lovely breakfast & view from terrace. Close to the main tourist attractions. Helpful staff. Clean hotel. Cozy. All in all, great :)Genuine Hotels.com guest review
"Amazingly brilliant service"
At hotel hermitage there is one overriding feature - the staff. I have never been more impressed with the helpfulness of everyone there. I'm afraid we rather abused their advice! Everything from restaurant recommendations and reservations- one was lovely if a little crowded for us and the other sublime, to arranging museum reservations. They even helped […] us with train times. Our room was lovely and comfortable, the air con worked a treat, yes is was a little noisy outside in the mornings but it never woke me up and what can you expect with the location? Right in the middle of things, so close to everything. Breakfast was simple and pleasant, good coffee. Really sweet to be able to have it on the terrace which was beautiful. One last thing, for those who need a little r&r the bubble bath was lovely. Read moreGenuine Hotels.com guest review
"Great rooftop terrace"
Great location for walking and seeing sights. Enjoyed sitting on rooftop terrace that has great views. Air conditioning unit in room wasn't working so were moved to another room. Reception staff very friendly and helpful.Genuine Hotels.com guest review
"Great time at the Hermitage - great location"
Stayed 3 nights at the Hermitage and had a great stay, we really enjoyed the roof top terrace and the staff was wonderful. Would stay there againGenuine Expedia guest review
The staff were amazingly helpful. Great location. Lovely breakfast.Genuine Expedia guest review
"Great overall experience"
Good value for money helpful staff Clean roomsGenuine Hotels.com guest review
The best part about this hotel is the rooftop garden. It was a lovely oasis after a busy day sightseeing. Also, you can have your breakfast there if you want. We would stay here again just to use the fabulous rooftop!Genuine Expedia guest review
"Exquisite boutique hotel in centre of Florence"
Lovely boutique hotel just around the corner from the Ponte Vecchio and a few minutes walk from the tourist attractions. The hotel has the most wonderful rooftop garden, an oasis in the middle of Florence where you can sip a beer or glass of wine and escape from the crowds after a day's sight seeing. The staff are very courteous and helpful. The hotel […] is tucked away and is spread over 5 floors , there is a small lift although initial entry is via a staircase which may be difficult for some, however the porter will carry your bag up the steps if required. On every landing there is a pretty display of flowers. The reception is on the 5th floor where you will also find a very comfortable lounge adorned with pictures of Florence and places in Italy. Breakfast is served in the dining room which is bright and pleasant, there is a choice of cereals, tea, coffee, fruit juice, bread rolls, ham & cheese, pastries , fruit and yogurts . A cooked breakfast can be ordered for a small additional charge. We loved staying in this exquisite hotel and would recommend this hotel for couples. ps - worth paying a bit extra for a superior room! Read moreGenuine Expedia guest review
"Great hotel, spectacular location"
Lovely homely hotel, great lounge and roof terrace with spectacular views. Almost sitting on top of ponte vecchio. A bargain find in florence.Genuine Expedia guest review
"Lived up to expectations"
This was indeed a romantic hotel, and in a great location. No need to use buses because one can walk everywhere from this hotel. One of the best shopping streets (via por Santa Maria) also starts right behind the corner from the hotel. Enjoyed the bubble bath! Breakfast was good but I give a tiny small minus for the extra charge for bacon and eggs. […] On the whole a lovely experience. Read moreGenuine Hotels.com guest review
"Lovely, friendly hotel for a short break."
Lovely, friendly hotel, situated very close to the Ponte Vecciho and within 5-10 minutes of most attractions. Very tastefully decorated although bedrooms a little small.Genuine Expedia guest review
Excellent location. Right around the corner from the major sights and restaurants. we walked to every sight and the bus and train stations in 15 minutes at most. Very friendly and helpful staff.Genuine Expedia guest review
Great small hotel almost on top of Pont Vecchio and next door to the Uffizi Gallery. Great breakfast, very friendly staff. Room clean and comfortable. Wonderful little roof terrace with views over the city and river. Would definitely recommend this for a couple of nights.Genuine Hotels.com guest review
Excellent comfortable hotel with old world charm. Centrally located for all the sightseeing your legs can take. The service provided by the staff was first class. Good breakfast provided. The only downside was some noise from the rear courtyard where some commercial organisation was filming a promo film until 3.00am. We had some disturbed sleep, but […] this was outside of the hotel's control. Overall excellent. We would stay there again . Read moreGenuine Expedia guest review
"Great hotel in an excellent location."
Very nice small hotel in an excellent location. The staff were very helpful and I would stay there again.Genuine Expedia guest review
"A good hotel for couples."
The Hotel Hermitage is located litetally a few steps away from the Ponte Vecchio bridge. It is a charming hotel and the staff were very friendly and helpful. Unfortunately, it was pouring down with rain and cold when we arrived but the room.was warm and pretty. The bathroom was small but was modern and spotlessly clean with a small but powerful shower. […] The water was always hot and the shower/bath gel and shampoo were replaced as required.The continental breakfast was very nice and was served in the breakfast room next to the reception on the fifth floor. There is a lovely roof terrace on the sixth floor with lovely views over florence and the neighbouring houses. This would be a great place to eat on sunny mornings. There were no facilities to make a hot drink in the room which would have been a bonus. The bed was comfortable however the pillows were flat and uncomfortable, but better when we asked for extra pillows. The position of the hotel was great for visiting all major attractions in the historic centre. I would stay at this hotel again. Read moreGenuine Expedia guest review
The hotel is really well situated as it is close to the all the main attractions. It is a quirky little hotel with lots of character and very helpful staff. I would definitey use it again.Genuine Expedia guest review
My experience here was fabulous! To start when i arrived someone came down stairs and took my bags to my room while i checked in and was shown the breakfast room and other facilities and then shown to my room. My room was large yet homely. the staff were lovely extremely helpful, they suggested a different place to eat each night depending on what I […] felt like eating. The location was a treat. I walked to all the tourist attractions I wanted to see with out the need for hiking boots. It is also right between a bunch of shopping streets so there isn't need to travel far. The view from the roof garden was superb to one side is the roof top of the duomo and other historical buildings and in the other direction is the Ponte Vecchio (Old Bridge) and river. The breakfast was perfect and there was plenty to choose from in both food and drink. I loved my stay here! Read moreGenuine Expedia guest review
Location fantastic! Bedroom small and rather tired . Bed comfy. Bathroom excellent. Breakfast fine. Staff generally great except one grumpy receptionist.Genuine Expedia guest review
This hotel was in a great location, about a 2 min walk to Uffizi Gallery, the city centre and about 15 min walk to the Accademia Gallery (where the statue of David is) and Firenze SMN train station. The staff were really helpful and friendly. It is an older style hotel so if your after something modern this wouldn't be for you. It had free wifi and […] breakfast. However the breakfast was only a limited selection and you had to pay extra for eggs. We only stayed for 2 nights and we thought it was good for a short stay and cheap for its location. Read moreGenuine Expedia guest review
"Friendly, Clean, Central Hotel"
Really enjoyed our stay. Hotel very central but court area at rear quiet except for concerts on in Church, which was amazing. Staff all so helpful and friendly. Plenty for breakfast and of good quality. Very clean. Lovely roof top terrace to relax after a busy day sight seeing. Would love to go to Florence and would definately stay at this hotel.Genuine Expedia guest review
"Disconnected and difficult access"
The hotel was clean and the staff friendly,however, the hotel's location was disconnected from it's surroundings, access is not convenient and the room was dark with no view or much light. The breakfast was awful, mainly packaged food that you buy from a supermarket and we got the worst possible recommendation ever for a good, authentic Florentine restaurant […] ! "Celestino" is not a good restaurant at all. Stay away from the Ponte Vecchio, it's jam packed with tourist quiche shops, selling jewelry that can be bought online from wholesalers at 250% the original price. Read moreGenuine Hotels.com guest review
"Perfect location for historic Florence"
Very convenient hotel for the main attractions, with pleasant friendly staff and good quality rooms (if a little small). The main drawback (if you have mobility problems) is stairs to the first floor. Breakfast was good.Genuine Hotels.com guest review
"Great location with fabulous roof terrace."
A lovely hotel situated right by Ponte Vecchio. Friendly and clean with a lovely roof terrace overlooking Florence. Great breakfast.Genuine Hotels.com guest review
"Close to sights right near the golden bridge"
The hotel was very convenient to sights and shopping. The hotel reception staff were rather abrupt and the bed was like a plank of wood. However the hotel was quaint and had not changed since I was there in the late 70's. Good breakfast room rooms were clean and hotel staff pleasant. You could walk out the door and onto the ponte vecchio and great […] shopping. Read moreGenuine Hotels.com guest review
Very friendly staff. Centally located for all the main attractions in Florence city centre. Right by the Ponte Vecchio. Beautiful roof top terrace for relaxing. Good breakfast room on 5th floor overlooking roof tops and good continental breakfast included. Rooms were clean and functional. I would go again.Genuine Expedia guest review
"Our stay in Florence"
The hotel is decent as can be expected for a hotel in Europe. It is very conveniently located close to the Jewellers Bridge, Uffisi and the Duomo (but then so is everything else in Florence). The hotel's elevator is on the first (or half first) floor, so you will need to carry your luggage up the stairs that one time. The place closes at eleven but […] the management will give you a key to the main door if you want to come later. The room itself isn't very big and the toilet even smaller. However, this isn't unique to this hotel - that's Europe for you. Breakfast is decent and the staff is very courteous and helpful. Overall I would recommend the place. Read moreGenuine Expedia guest review
"Perfect city break location"
The Hermitage is in a fabulous location, close to the wonderful Ponte Vecchio and Uffizzi Gallery too. We walked everywhere all weekend, no taxis or buses needed and it was bliss when we were hot and tired only having a short walk back to the hotel. The staff are superb, friendly and nothing was too much trouble. Gorgeous roof terrace for breakfast […] or a nightcap! The only disadvantage is due to its location it is noisy at night, so take ear plugs. Read moreGenuine Hotels.com guest review
A charming hotel right at the heart of everything you want to see in Florence; itself with period charm and a relaxed old world atmosphere.Genuine Hotels.com guest review
Location was great ,room spacious. good water pressure in bathroom, great breakfast, magic terrace l.Genuine Hotels.com guest review
"Hotel Hermitage is great."
This hotel has the best location in Florence. You can sit on the lovely garden rooftop terrace right on the Arno,sipping wine and have a perfect view of the Ponte Vecchio. The morning light on it from this location makes a memorable picture. You can also see the Duomo, and the Plazzo Vecchio, which is quite dramatically lit at night. The Uffizi is less […] than a block away. Staff is friendly and helpful...they recommended 2 outstanding restaurants. Rooms are small, but comfortable and beds are comfortable. The only drawback was a very small shower, but that is a minor annoyance considering the rest of the hotel. The sitting room and breakfast room have spectacular views. All the rooms are furnished with antiques. Service was excellent. I will recommend this to all who wish a memorable stay in Florence. Read moreGenuine Hotels.com guest review
"Great Hotel for central Florence"
Having stayed in many hotels in different cities in Italy recently this great hotel shone through. Well run and presented. Clean, large room with good AC. Curtious helpful staff. Good breakfast selection. Roof top terrace was great for an afternoon glass of wine. Central location easy walking distance from station.Genuine Expedia guest review
"Amazing location, helpful staff"
It took us 1 1/2hrs to find the entrance to the hotel(its tucked away in an alley, near tunnel entrance) but once we did, it was amazing-walking distance to everything. Breakfast was plentiful. Spotless room, roomy shower. Staff wiling to help, directed us to see Michelangelo's David, as soon as we got there, late in the day, to avoid lines. We walked […] in, saw David, absolutely no wait, and reduced rate! Absolutely will return to they hotel. Read moreGenuine Hotels.com guest review
"A Nice Little Hotel"
This hotel is located right at the centre of everything. Being next to the Ponte Vecchio, we could easily walk to most attractions. They have a very tiny elevator but their staff was very nice and helpful. I would recommend this hotel to my friends for sure.Genuine Expedia guest review
We have stayed in other hotels in Florence but the Hermitage is easily the best: its position yards from the Ponte Vecchio makes it so easy to get to where one wants to go within minutes. Breakfasts on the roof terrace overlooked by the Palazzo della Signoria, or in the attractive dining room, are really charming, as are the furnishings & pictures which […] are a mixture of the old & new. Very helpful & friendly staff who were always ready with advice on best places to eat & other information. The only drawback is that it only does breakfast, but with so many great places to eat out it doesn't really matter. Our room overlooked a little square with an ancient church & the swifts screaming around all evening & swooping in & out of their nests in the church's facade seemed to echo our own delight. Read moreGenuine Expedia guest review
"Hotel Hermitage, Florence"
Good location with helpful staff and good breakfast. Roof terrace and pleasant inside lounge area. Good quality 3 star hotelGenuine Hotels.com guest review
A better place would be hard to find.Genuine Expedia guest review
"Excellent hotel in first rate location"
This hotel has a prime location in the city centre literally minutes away from the attractions we wanted to visit. Staff were all very pleasant and efficient. Breakfast buffet was more than adequate. The hotel has a beautiful terrace which overlooks the Ponte Vecchio on one side and the Duomo on the other. One of the best city centre hotels we have […] stayed at. Read moreGenuine Expedia guest review
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