"Close to airport"
Front desk girl didn't know what pillow top beds meant and no complimentary breakfast.Genuine Expedia guest review
"Do not Stay Here if you want Internet Access"
Internet was unusable. 2 minutes to load a new web page if it did not time out. The staff said there were lots of people staying in the hotel and their Internet service could not handle the load. Dinner service was bizarre. During a 40 minute meal I was asked by every person working there around 15 times if they could get me anything? How is your meal? […] ON and on, it was beyond annoying. Read moreGenuine Expedia guest review
"Comfortable and convenient."
This was our second week long stay in 3 months and the Rogue Regency will be our hotel of choice in the future. The rooms are spacious and comfortable as well as offering nice amenities. The restaurant and lounge are of a quality that kept us coming back nightly after trying a restaurant elsewhere. I can't recommend it highly enough.Genuine Hotels.com guest review
"Clean,friendly hotel close to shopping"
The hotel staff went above and beyond to make sure our nerds were met. We took our 80 year mother for a girls weekend. Everyone at the hotel made her feel comfortable!Genuine Expedia guest review
"Stay if needed."
3/6 exercise machines brokenGenuine Expedia guest review
Staff very nice. Bed was a bit firm. Jacuzzi was not hot, therefore not at all helpful.Genuine Hotels.com guest review
"Needs a serious remodel."
We had a room in the basement level (which was weird) and it was pretty outdated and worn. The furniture was old and pilling and the carpet was 80's turquoise. Yuck! The walls were thin enough that we could hear our neighbor coughing all night. It was disappointing. I would not stay here again.Genuine Hotels.com guest review
"Older hotel, but nice, clean room with good beds."
Spacious rooms with refrigerator, coffee pot, microwave & party sink. Godd restaurant & bar. Would stay there again.Genuine Expedia guest review
Everything was fine. Next time would prefer a room above ground.Genuine Hotels.com guest review
"Hotel Impossible needed!"
Run down and old. Staff was OK at best. Basement rooms are freaky!Genuine Expedia guest review
"Bed, pillows need to be replaced. Non- Smoking :("
Mattress & pillows need to be replaced, very uncomfortable. For Non-Smoking Hotel why do you let people smoke at the front door when you come in and at the entrances? We hadn't even got all our belonging out of the room and the maid service had the room torn apart. Maybe wait until the customer checks out to clean the room. Noise level by the stairs […] was not a good experience when your trying to sleep. Read moreGenuine Expedia guest review
"did not like staying below ground"
Ok place to stay but know that first floor is under ground - you do have a 1/2 window - Price diff than what was quoted from Expedia - does not have any area for coffee or teaGenuine Expedia guest review
"Room in basement"
This was not good. Mold in bathroom. Our room was in basement with a window covered with shrubs and fence adjacent to parking lot traffic.Genuine Expedia guest review
Not a 3 star hotel. Not sure how it got this rating. Ugly, disgusting "Lazy Boy" recliner in room, old microwave and refridgerator. No flat screen tvs. The first floor is actually underground! No bathrobes provided as mentioned in description. Pictures make it look way better. You're better off staying in a cheaper hotel that is rated as a 2 star because […] it will be the same as this one. Read moreGenuine Hotels.com guest review
Perfectly fine.Genuine Hotels.com guest review
"Good experience except"
We stayed 2 nights and upon arriving was pleased with location of room . (Asked to be far away from any smoking). The room was pleasant beds were very comfortable . Pillows fluffy and unlike what I'm used to but were very workable.. Main issue was alot of hair in drain Which was cleaned by occupant and Slow drain in shower... Otherwise room was not […] odorous Appeared clean Water filter was good! Read moreGenuine Hotels.com guest review
"Nicest employees in the nation : ) !!!"
I enjoyed my recent stay at the RRInn-yes, it is a bit dated but the pros are far far more than the cons. Most of all, every person working there helped or answered any questions I had with a sincere smile. I was there because of an unhappy event & they helped me just by making my stay as perfect as it could have been. No doubt if I have to ever go […] back to Medford, I will stay there ! PS: The food at their restaurant/bar is da bomb, also. Just a FYI- :) Read moreGenuine Expedia guest review
"Not a bad hotel"
Only a few small things would make me look elsewhere. Our booking was for 2 queen beds. They tried to give a single queen but fixed the reservation when I showed them the email confirmation. The beds seemed hard, but I don't sleep well in other beds so it might be me. No free breakfast or anything a 4.99 breakfast was offered but mainly carbs and juice/coffee […] so we didn't take advantage of that. Entrance/exit to hotel is a bit challenging. The rooms were clean and nice mini suites with refer/micro area, but slightly outdated. Service was friendly, location was near almost everything, but not walking distance to anything. Read moreGenuine Hotels.com guest review
Everything about this hotel was good, except difficulty getting into it. Call as you approach Medford for specific instructions.Genuine Expedia guest review
Had a broken lamp and old tv no hd and we had some loud people up stairsGenuine Hotels.com guest review
"Nice older hotel"
Great Sports Bar....restaurant was good...rooms large...room had a reclining lounge chair which was a first. Room had a kitchen which was goodGenuine Expedia guest review
"Great location and services"
Great location for an early morning flight! The hotel and room look well maintained. Despite that, the light next to the bed didn't work and the tub didn't drain well (significant water left standing more than 5 min after the shower was turned off). In the hotel's defense, I didn't call to request a fix or change in room because I had checked in late […] and was leaving early the next morning. So they never had an opportunity to make it right. Despite that, I would stay at this hotel on future trips to Medford. Read moreGenuine Hotels.com guest review
"The room had a urine, musty smell in it."
The room had a smell. Called the desk & they were to have it looked into. They maintance guy said he didn't smell anything. My daughter came to visit and said what is the horrible smell. We put up with it, but won't stay at that hotel again!! Plus it was a hard hotel to get in and out off.Genuine Expedia guest review
"like motel 6"
The hotel claimed it had free internet but it was very slow so we did not use it.Genuine Hotels.com guest review
"A little disappointed"
This hotel is very old. We stayed here back in 1989 or so, and I think the room is exactly the same. The picture they show online for their room has to be the "honeymoon suite," because it is not the standard room we stayed in. That was a disappointment.Genuine Expedia guest review
"Its ok, but probably wont return...."
We were booked ina room the was in the basement. The "mini suite" was nothing special. Bed was uncomfortable. We brought our computer so we could watch our Netflix on the TV, but the TVs were outdated and did not give us the option. So, we ordered their "internet on your tv" service, and it would not work at all. They were kind enough at the front desk […] to reverse the charge. However, the internet would not work on the computer either. After multiple calls to the front desk and having the maintenance man reset the routers several times, our internet still would not work. Finally, they moved our room upstairs, charged us more (but not very much more). The internet worked on the computer, but their service for the TVs was all together broken. We had to watch our show on our computer screen for the night. The hallways smelled of urine and sour milk, luckily it did not filter in to either of the rooms we were put in. When they moved us, they put us in our room directly behind the front desk. We heard doors slam all night long and we could hear the hallways buzzing as well. It was difficult to sleep. All in all, it was not the best stay we had, but it was not terrible (we have been through worse). If you are only staying for one night, it is probably not too bad. Any more than that and I would recommend finding an alternative. Read moreGenuine Hotels.com guest review
"Not the greatest."
Damp, basement room. Limited light. Not pleasant. Restaurant food poor.Genuine Expedia guest review
"convenient location for early plane flight"
The hotel is older, but it was clean & the staff were very friendly & helpful. It was comfortable night's sleep & the airport shuttle was available at 4 AM to take us to nearby airport. The price was very reasonable. We would do this again.Genuine Expedia guest review
The room was clean and comfortable and worked well for a business trip.Genuine Expedia guest review
"Last minute pick"
This choice of hotel was a last resort since other preferred hotels were fully booked. Overall it met our expectations. We enjoyed the indoor pool and hot tub. I can't really say if I would book again if other preferred hotels were available.Genuine Hotels.com guest review
Person in next room left radio on at 4:30 a.m. We called front desk at 5:00 but staff could not turn it off until extra person returned from airport. Not the fault of the staff but wish they had more bodies on duty for a hotel that large.Genuine Hotels.com guest review
"Mold and breakfast"
Overall our stay was positive. The only downfall in our room was that there was some mold in the shower. We had drinks at Chadwick's which had excellent service. Our only other complaint was that breakfast was discounted, but not complimentary.Genuine Hotels.com guest review
I would not stay here again given another choice. The room smelled of some annoying chemical cleanser (even though the whole hotel is non-smoking). First room we got was not made up, but we did get a speedy replacement. Second room's TV was missing its remote. Sink located in the foyer, so I woke my family getting up early and having to use it to shave. […] Shower head produced about 1/2 cup of water per minute. Not the hotel's fault, but it was full of sports team families and their kids ran up and down the hall making noise late and early, talking loudly in the hall (no respect for others, got that sports families?). No breakfast buffet, only a discount coupon for a pay-for breakfast in their restaurant. Also, layout of the place is one very long hall, so walk to desk was very, very long (getting and returning luggage cart was annoying). Check in took way too long, and in staying in 5 hotels on our trip, they were the only ones requiring car license tag info. Why? The reservation was pre-paid!? Desk was under staffed for busiest check in time, and their process, as in requiring car info for pre-paid stays, was inefficient. This place had the slowest check in time of all the places we stayed. Read moreGenuine Expedia guest review
The hotel in itself was a nice place. We liked the room. However the bed was so hard that my husband and I were so sore every morning. My husband slept on the recliner one of the 3 nights we stayed there.Genuine Hotels.com guest review
"Could be maintained better"
Room looked up at the parking lot. Room itself was clean and adequate, but the cleanliness of the other parts of the hotel could use some work. Maintenance was trying to enter our room at 8:45am because the front desk showed him we had checked out.Genuine Hotels.com guest review
"close and central to attractions"
The maids came to door about cleaning most days, because there was no card or door hanger for maid service - need that instead of them coming to door. Nice clean and quiet, air conditioner worked well. Overall very nice and would stay again.Genuine Expedia guest review
"A very pleasant stay for the 10 day's"
We stayed in a mini suite, it was quiet except for the kids stomping on the floor above for a couple of night's and morn's. The food was great and we enjoyed a guest breakfast almost every morning. A hard place to get to, if you don't know the area. We figured it out after a couple of try's. The staff was easy to work with and very happy face's.Genuine Expedia guest review
"JUST WHAT WE NEEDED!!!!!"
WE STAYED FOR ONLY ONE NIGHT TRAVELING THUR OREGON. THE ROOM WAS CLEAN, BED WAS COMFORTABLE, BREAKFAST AT THEIR CAFE WAS NICE. COULDN'T ASK FOR MORE. WOULD RECOMMEND THIS HOTEL. OUR ONLY : ( ......THE A/C UNIT HAD A FUNNY NOISE AS IT WAS WAS TURING OFF, BUT THANKFUL FOR THE A/C. OTHER WISE IT WAS PERFECT. STAFF WAS FRIENDLY, TOO. THANK YOUGenuine Hotels.com guest review
"crater lake trip"
the breakfast is good and the price is ok. overall it's worth the stayGenuine Expedia guest review
"Surprisingly pleasant stay!"
Strange floor plan (1/2 floor elevator descent to "1st floor," really basement level, from lobby) and peculiar room decor (bolster and fabric strip on bed), but very comfortable and well appointed room.Genuine Expedia guest review
"Good enough location"
Loved the stand-up comic show and the discounted breakfast. Price was decent. Air conditioning unit shouldn't be right next to the bed. The air conditioning unit is a touch loud when on.Genuine Hotels.com guest review
This hotel used to be the hotel to stay at but now is really outdated. The rooms need to be upgraded. The bathrooms need better showers with the bath tubs taken out. No one has box TV's much less no HD! Unless upgraded I won't stay at this hotel again.Genuine Expedia guest review
Excellent service and very nice! Staff were very friendly and courteous. Not expensive. It was a pleasent surprise. Glad we stayed here.Genuine Hotels.com guest review
"Internet did not work, staff didn't try and fix it"
The room is great, they charge for breakfast, and the internet, which I need for work, was not available in hard wire, and their wireless was not working, When I notified the front desk, there was no level of concern, they said it was because of the high volume of use. I expect that to work no matter what the volume is, that is part of my purchasing […] decision, and I probably won't make the decision to stay here again based on that issue. Read moreGenuine Hotels.com guest review
"Convenient Location for freeway access"
We were very pleased with our stay. We were able to check in early, which helped us get settled and have lunch. The food in the hotel is very good with daily specials. Parking is convenient and close to the front door. They have a special guest breakfast which is very good with several selections. The room had all the amenities one would need and was […] clean. It was also close to many shopping areas. It is also close and convenient to the Medford Airport without the overwhelming noise of the airport. The staff were friendly and helpful. Read moreGenuine Hotels.com guest review
"Great Hotel...Great Price"
Great location for any Greater Medford event. As always, we had a great stay.Genuine Expedia guest review
Average hotel; booking though hotels.com gave us a basement room.. Would've been nice to know while booking.. Breakfast was average .. Hotel guests pay $5 each from a submenuGenuine Hotels.com guest review
Rogue Regency staff were friendly and helpful. Enjoyed room service, restaurant, garden, pool, and $4.99 breakfasts. As a lone traveler, the shuttle service was very much appreciated. Thank you!Genuine Hotels.com guest review
Decent hotel at decent price. Only negative is that breakfast is not included in price. A strip-down breakfast cost additional $5 per person. A more substantial one is $12 per person or more. This could be costly if you have a car load of children.Genuine Hotels.com guest review
Got to room late in evening and realized there was no fitted sheet on the bed but overall nice place, friendly people and convenient to airport and downtown. Would stay there again.Genuine Hotels.com guest review
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