"convenient location for early plane flight"
The hotel is older, but it was clean & the staff were very friendly & helpful. It was comfortable night's sleep & the airport shuttle was available at 4 AM to take us to nearby airport. The price was very reasonable. We would do this again.Genuine Expedia guest review
The room was clean and comfortable and worked well for a business trip.Genuine Expedia guest review
"Last minute pick"
This choice of hotel was a last resort since other preferred hotels were fully booked. Overall it met our expectations. We enjoyed the indoor pool and hot tub. I can't really say if I would book again if other preferred hotels were available.Genuine Hotels.com guest review
Person in next room left radio on at 4:30 a.m. We called front desk at 5:00 but staff could not turn it off until extra person returned from airport. Not the fault of the staff but wish they had more bodies on duty for a hotel that large.Genuine Hotels.com guest review
"Mold and breakfast"
Overall our stay was positive. The only downfall in our room was that there was some mold in the shower. We had drinks at Chadwick's which had excellent service. Our only other complaint was that breakfast was discounted, but not complimentary.Genuine Hotels.com guest review
I would not stay here again given another choice. The room smelled of some annoying chemical cleanser (even though the whole hotel is non-smoking). First room we got was not made up, but we did get a speedy replacement. Second room's TV was missing its remote. Sink located in the foyer, so I woke my family getting up early and having to use it to shave. […] Shower head produced about 1/2 cup of water per minute. Not the hotel's fault, but it was full of sports team families and their kids ran up and down the hall making noise late and early, talking loudly in the hall (no respect for others, got that sports families?). No breakfast buffet, only a discount coupon for a pay-for breakfast in their restaurant. Also, layout of the place is one very long hall, so walk to desk was very, very long (getting and returning luggage cart was annoying). Check in took way too long, and in staying in 5 hotels on our trip, they were the only ones requiring car license tag info. Why? The reservation was pre-paid!? Desk was under staffed for busiest check in time, and their process, as in requiring car info for pre-paid stays, was inefficient. This place had the slowest check in time of all the places we stayed. Read moreGenuine Expedia guest review
The hotel in itself was a nice place. We liked the room. However the bed was so hard that my husband and I were so sore every morning. My husband slept on the recliner one of the 3 nights we stayed there.Genuine Hotels.com guest review
"Could be maintained better"
Room looked up at the parking lot. Room itself was clean and adequate, but the cleanliness of the other parts of the hotel could use some work. Maintenance was trying to enter our room at 8:45am because the front desk showed him we had checked out.Genuine Hotels.com guest review
"close and central to attractions"
The maids came to door about cleaning most days, because there was no card or door hanger for maid service - need that instead of them coming to door. Nice clean and quiet, air conditioner worked well. Overall very nice and would stay again.Genuine Expedia guest review
"A very pleasant stay for the 10 day's"
We stayed in a mini suite, it was quiet except for the kids stomping on the floor above for a couple of night's and morn's. The food was great and we enjoyed a guest breakfast almost every morning. A hard place to get to, if you don't know the area. We figured it out after a couple of try's. The staff was easy to work with and very happy face's.Genuine Expedia guest review
"JUST WHAT WE NEEDED!!!!!"
WE STAYED FOR ONLY ONE NIGHT TRAVELING THUR OREGON. THE ROOM WAS CLEAN, BED WAS COMFORTABLE, BREAKFAST AT THEIR CAFE WAS NICE. COULDN'T ASK FOR MORE. WOULD RECOMMEND THIS HOTEL. OUR ONLY : ( ......THE A/C UNIT HAD A FUNNY NOISE AS IT WAS WAS TURING OFF, BUT THANKFUL FOR THE A/C. OTHER WISE IT WAS PERFECT. STAFF WAS FRIENDLY, TOO. THANK YOUGenuine Hotels.com guest review
"crater lake trip"
the breakfast is good and the price is ok. overall it's worth the stayGenuine Expedia guest review
"Surprisingly pleasant stay!"
Strange floor plan (1/2 floor elevator descent to "1st floor," really basement level, from lobby) and peculiar room decor (bolster and fabric strip on bed), but very comfortable and well appointed room.Genuine Expedia guest review
"Good enough location"
Loved the stand-up comic show and the discounted breakfast. Price was decent. Air conditioning unit shouldn't be right next to the bed. The air conditioning unit is a touch loud when on.Genuine Hotels.com guest review
This hotel used to be the hotel to stay at but now is really outdated. The rooms need to be upgraded. The bathrooms need better showers with the bath tubs taken out. No one has box TV's much less no HD! Unless upgraded I won't stay at this hotel again.Genuine Expedia guest review
Excellent service and very nice! Staff were very friendly and courteous. Not expensive. It was a pleasent surprise. Glad we stayed here.Genuine Hotels.com guest review
"Internet did not work, staff didn't try and fix it"
The room is great, they charge for breakfast, and the internet, which I need for work, was not available in hard wire, and their wireless was not working, When I notified the front desk, there was no level of concern, they said it was because of the high volume of use. I expect that to work no matter what the volume is, that is part of my purchasing […] decision, and I probably won't make the decision to stay here again based on that issue. Read moreGenuine Hotels.com guest review
"Convenient Location for freeway access"
We were very pleased with our stay. We were able to check in early, which helped us get settled and have lunch. The food in the hotel is very good with daily specials. Parking is convenient and close to the front door. They have a special guest breakfast which is very good with several selections. The room had all the amenities one would need and was […] clean. It was also close to many shopping areas. It is also close and convenient to the Medford Airport without the overwhelming noise of the airport. The staff were friendly and helpful. Read moreGenuine Hotels.com guest review
"Great Hotel...Great Price"
Great location for any Greater Medford event. As always, we had a great stay.Genuine Expedia guest review
Average hotel; booking though hotels.com gave us a basement room.. Would've been nice to know while booking.. Breakfast was average .. Hotel guests pay $5 each from a submenuGenuine Hotels.com guest review
Rogue Regency staff were friendly and helpful. Enjoyed room service, restaurant, garden, pool, and $4.99 breakfasts. As a lone traveler, the shuttle service was very much appreciated. Thank you!Genuine Hotels.com guest review
Decent hotel at decent price. Only negative is that breakfast is not included in price. A strip-down breakfast cost additional $5 per person. A more substantial one is $12 per person or more. This could be costly if you have a car load of children.Genuine Hotels.com guest review
Got to room late in evening and realized there was no fitted sheet on the bed but overall nice place, friendly people and convenient to airport and downtown. Would stay there again.Genuine Hotels.com guest review
Our first floor room was clean but dated. The air conditioning unit blew air but never cooled the room where the temperature hovered around 80 degrees! The refrigerator was also broken and unusable. I had asked to move to a different room when we checked in having read the reviews about first floor rooms but was told that the hotel was totally booked […] so we had no choice but to grin and bear it. When I politely reported our concerns during check out, the clerk clearly didn't care. We won't be staying here again. Read moreGenuine Expedia guest review
Fairly disappointed in the room. For the amount of money I paid I did NOT get what was advertised. I was put right next to the stairs and had to listen to stomping all night long.Genuine Hotels.com guest review
Booked a fantastic rate through Expedia and was not disappointed. Large hotel with a great sports bar and restaurants. Room was large, 2 mirror areas which were separate from the bathroom/shower area. Comfy bed. Would stay here again. Really central and close freeways and center of town.Genuine Expedia guest review
"Comfortable hotel for Families"
Needed a comfortable place for our family to stay during a drive down to California. Found the beds and room surprisingly more comfortable than I expected for an inexpensive hotel. Front desk staff was friendly, though seemed to have to multi-task when I was checking out and took longer than I expected. Hotel is big. Really just slept and showered, […] which was also better than expected. We would stay again. Read moreGenuine Expedia guest review
I stay here every time I'm in town and I absolutely love the place! Quiet and comfortable, great entertainment and food in the bar and restaurant. I will recommend this place every time.Genuine Hotels.com guest review
"Great rooms, great service!"
I was very impressed with the service. All of the staff are extremely helpful and friendly and I was pleased with the care they give with transportation to and from the airport. The hotel is also very convenient to the Medford Airport as well as immediate on and off the I-5 North and South. Rooms not only looked clean, but smelled very clean as well. […] I felt that the price was very reasonable for the room and the service. The restaurant is also very good. This was my second stay and I would return again. Read moreGenuine Expedia guest review
This is a hotel that needs some updating. The "first floor" is a basement with rooms. Very dark and unsettling. Because I was traveling alone I asked to change rooms. The new room on the third floor was much better.Genuine Expedia guest review
"Once a gem, now a has-been"
I've stayed at this hotel through the years, but not in the past 2-3 years. The room was clean, comfortable and the service was excellent from all of the staff. Unfortunately, with the off ramp changes, it is quite difficult to get to and back onto I-5 S. The gym (which is a must for me as a business traveller) had 4-5 broken machines of its several […] options. I was very disappointed the hotel would even boast that the gym is an option. The onsite restaurants all had very good food though. Since the gym is a must after a day of business travel, I won't be staying here again until some serious updating is done. Read moreGenuine Hotels.com guest review
"Bring earplugs if you plan on staying."
My room was very noisy and interfered with sleep. I think every water pipe in the hotel ran through the wall of my room. Constant water noise until 10:30pm and started again at 5:00am. The first floor was half underground and cars driving outside my half window were noisy. The room above me transmitted every footstep. I will not be returning.Genuine Expedia guest review
"Probably nice a long time ago"
I expected a little more, actually.Genuine Hotels.com guest review
It was fine. A little challenging to find and get to.Genuine Expedia guest review
"Very nice place to overnight in Medford, Oregon."
We had been assigned an underground, dark, room that looked out and up at the front of the cars that were parked in the lot, facing our room. Alisha, who was working the desk, very cheerfully upgraded us to a nicer room, without charge, She even helped us move our luggage and food cooler. We were surprised and pleased by this level of service. We will […] be staying there again, on our return home. We would recommend this hotel to anyone passing through Medford, Oregon, who needs a place to stay. Read moreGenuine Expedia guest review
Everyone was very nice and helpful. I would definitely stay there again.Genuine Hotels.com guest review
SatisfiedGenuine Hotels.com guest review
"Ever wished you could sleep underground? You Can!"
We were sent to the basement. Our elevator had glass walls with a view of rebar, cement, dirt. We had prepaid WAY too much ($87). Room's only daylite was the window well with parking 2 feet away. The external heater/cooling unit had soot streaks up the wall. I unplugged it so it w/n start fire or blow filth in our faces.The bed had a gully.The toilet […] and sink were both slow to plugged and the rugs in disrepair. The chair was greasy, 50s, dingy with grime. The 400# TV was a Zenith. Good thing it was locked down! You could hurt urself stealing it. I found a $50 charge on my AmEx. Was told it was for "incidentals" but would be ret'd in about 2 weeks if I hadn't used any. I asked what my incidental options could be considering I couldn't even flush the toilet. He said I might have ordered something on the blurry TV!! As we were leaving, the manager asked how our visit was. I simply said .. horrible, but you know that. She didn't argue and neither did I. This is the biggest CON ever. She upgraded me to a suite for ret visit tho I was in the "Executive Suite" in the basement. I wonder if they put online reserves in the basement and pay-at-the-counter people in real rooms? Terrible reflection on Hotels.com and the prepay system. I felt like a mark and would reconsider getting trapped like this online again. Staff was remarkably friendly. They have a hard job and I admire them for how they handle it. Read moreGenuine Hotels.com guest review
The people at the front desk and shuttle drivers were great!Genuine Hotels.com guest review
"difficult to access from highway"
We felt the room needed a thorough cleaning. The tub needs to either be re-grouted or given a good scrubbing. There seems to be a soap or hardwater film on the stall. There were cobwebs along the ceiling above the bed. Difficult highway access unless you are coming from the south. They need a better explanation of the "$4.99" breakfast. The host had […] to explain to every diner that their coupon from the front desk really just meant that you were getting a "discount" and given a special menu, where all the items cost $4.99. We weren't expecting a free breakfast, but the coupon sort of inferred that we would get one, especially when we were handed a $4.99 menu. Why not just $5 more per room and then give a "free" breakfast coupon? Read moreGenuine Hotels.com guest review
"Great hotel for overnight stay"
The staff were very pleasant and helpul, the room was large and comfortable and the windows open - which is key for me. The rooms are a little dated, but everything was clean and comfortable. There is a restaurant attached that had excellent food and is open early for breakfast, along with a lounge open until midnight. All in all a very pleasant experience […] and one I would repeat. Read moreGenuine Expedia guest review
"a little less than ideal"
The hotel felt dated. There were a few mysterious stains on lampshades, bedding, furniture in the room. The hotel charged a fee for incidentals with a very loose policy about when it would be returned-maybe up to 15 days later. For the price, fair accomodations. For business travel, a little less than ideal.Genuine Expedia guest review
As always my stay was very good. The staff is always very friendly & knowledgeable, and they make each customer feel special. I like the fact that they have airport shuttle service, and dining on site. The rooms are always clean and comfortable.Genuine Hotels.com guest review
It was very clean, great staff, and close to what I needed for my tripGenuine Expedia guest review
"Comfy, comfy bed."
Comfortable, comfortable bed. Lovely clean room. The kitchenette was very handy as we brought some of our own food. Will remember this place.Genuine Expedia guest review
When I was sleeping I can heard a big noise of other guest flush toilet from other room. I really don't recommend this hotel!!Genuine Expedia guest review
"Conveniently Located in Medford."
I like this hotel and have stayed there before. The staff is very friendly and they give great customer service. The hotel also has a good breakfast and the Bar/Grill is good to eat dinner at also. All in all I stay here everytime I am in the Medford, OR area.Genuine Hotels.com guest review
"a great hotel if you are alone or with family"
Very nice hotel and staff, i stay there all the time. would not stay anywhere else if i was in Medford. Very friendly and courteous staff.Genuine Expedia guest review
"great hotel to watch sports at."
It was fine. Great price point. great sports bar and lounge.Genuine Expedia guest review
I thought it would not be as nice as it was simply because the location was so convenient. Slept like a rock. Thanks RR!Genuine Hotels.com guest review
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