It was really good clean hotel room, really liked that you could adjust the bed electronically. The staff were very nice and took care of my special request which was great! Would stay here again!Genuine Hotels.com guest review
"Good for a night stay"
We were disappointed with the shuttle pick up as we had been waiting at the airport for 1.30 hr. So, when we arrived to the hotel, I scheduled the shuttle for the next day to make sure that everything will be on time. Our room was okay, but the mattress was very comfortable. The towels were too old and a bit dirty with some black stain on them. Internet […] was too slow. Breakfast was much better than we expected. The shuttle driver in the morning was so polite and helpful, he suggested us going to Rahway station instead of EWR to get airtrain to Manhattan. Read moreGenuine Hotels.com guest review
"Good for a stop over"
The Hotel fit my budget and location needs. The beds and room were comfortable, it was not overly done but better then basic. Breakfast was included, and was just OK. Eggs and sausage were good, there was no fruit or yogurt or water. It is close to the NJ Turnpike perfect for commuting. The staff was pleasant.Genuine Hotels.com guest review
"Great hotel close to the airport"
We arrived later than we anticipated. The receptionist was pleasant and the room was ready. The room is clean, the floor was quiet, the only complaint I had was about the bed. It was surprisingly a sleep number bed. I heard only good things about that type of bed, however, our bed did not adjust in number on either side. To be fair, I'm sure if we called […] down and spoke to the front desk, they might've changed the room, but it was late, we were tired and we didn't - so that was on us...otherwise I would reiterate, the room is clean, very close to Newark airport, and we would definately give it another try. Read moreGenuine Expedia guest review
"Great stay, great price"
Great as always,every time I stay here.Genuine Hotels.com guest review
Complimentary breakfast. Next to highway. Clean rooms. Decent price.Genuine Expedia guest review
Bed sheets were moist and kept itching through the night. I suspect bed bugs.Genuine Expedia guest review
Response by Hotel Executive Suites We apologize that you had a less than stellar stay, but we can assure you we have none of the problems that you mention. We have a team of specialists who regularly check the guest rooms for any issues.
"Great place to stay"
The staff was great and friendly we had sleep number beds in our rooms that was awesome. Every thing was greatGenuine Hotels.com guest review
"Do not stay here"
I arrived later in the evening after an hour and a half drive and sick as a dog. The girl at the desk was on a personal phone call, barely said 2 words to me, handed me an envelope without telling me my room number, and directions for anything. I went upstairs and opened the door to the room number written on my key card envelope to find someone already […] asleep in the bed. I startled this poor woman awake and had to apologize and explain that I had just been given the key to the same room that she was booked in. I had to go back down to the desk for the girl to barely apologize and just handed me a new key. Nothing else. When I checked out in the morning there was another girl at the desk that asked if I was checking out, typed my my invoice, handed it to me, and said nothing else. No have a nice day, nothing. I will never stay here again! Read moreGenuine Expedia guest review
Response by Hotel Executive Suites We must apologize to you and can completely understand your feelings regarding your recent stay. Unfortunately there major personal issues that our front desk coworker was having during those days when you stayed with us. She has since left working at the property.
"Okay hotel for short stays"
It was our first time visiting New York city and staying at the Hotel Executive Suites. Hotel is located in a small town named Carteret, NJ right by the Turnpike highway. When I was booking this hotel, I knew that hotel was a little far from New York City but was not aware that it would be such a hassle to go back and forth to NYC from this hotel. We […] spent about 3 hours per day for commute. Hotel does provide shuttle service to airport as well as to the train station but their shuttle runs once every hour. I did not find that convenient and ended up spending a lot of money in taxi and train fares. Hotel staff is overall nice. It was great to have hot breakfast everyday but they have a fixed menu for the breakfast 7 days a week which makes it monotonous. The room we stayed in was neat and clean. We did get a coffee maker, microwave and a small fridge in the room which was nice. However, hotel does not provide a water jug or a bottle of water in the room when you arrive which was a little odd. When I asked for a the water jug I was told that hotel does not provide any water jugs and that my options were either purchase a bottle of water from the vending machine or from the front desk or use the tap water in the bathroom which I did not like at all. This hotel will not be a prefer accommodation for me if I go to New York again in the future. Read moreGenuine Hotels.com guest review
Response by Hotel Executive Suites Thanks for your comments. Please note that we offer pick up and drop off on demand to Newark Airport and shuttle guests three times daily to the nearby NJ Transit Rail. At those times when a shuttle is not available the taxi is less than $10 for up to 4 people. Rail fare to Penn Station NY is also under $10 one way and less than $5 for kids and seniors. Our snack pantry offers a great selection of food and beverages, including bottled water, sodas, juices, iced Starbucks coffees, all at nominal prices for our guests 24/7 convenience.
very clean comfortable hotel with attentive hotel staff a little out of the way but i chose it because of good price on hotels .comGenuine Hotels.com guest review
"Nice and clean hotel close to Newark Airport"
nice clean hotel close to EWR and NY, attractive price compare qualityGenuine Expedia guest review
Spent one night. Hotel is well maintained and very clean. Very convenient to 95. Only downside is the neighborhood. I will stay here again.Genuine Hotels.com guest review
The room was nice and clean although we had to change rooms after the first one offerred smelled of cigarrettes (non smoking room). The breakfast was very poor in comparison with the other hotels in the same level that we attended in our trip.Genuine Expedia guest review
Location is in an industrial area off the NJ turnpike but very easy to get to. Free self park which was pretty crowded by 9 Pm. Front desk lady was great she was so friendly and helpful because she offered to print my excel spreadsheets when I am having issues at the business center. Rooms were nice, had a microwave and fridge. I would stay here ag […] ain. Read moreGenuine Hotels.com guest review
"Food was not so good. Breakfast buffet was not so"
overall a good hotel aside from food. It was over cooked or under cooked.Genuine Expedia guest review
"not a bad place to stay the night"
Went here for the night because of business. Everything was clean (which is very important to me) and the beds were comfortable. If you wake up early the breakfast is pretty good, a lot better than other places (real eggs, and okay coffee). Wouldn't recommend this place for a date night however if your traveling and are willing to spend the extra few […] bucks, this place is where it's at. There is a bar attached to it (never went in) and it looked like it was pretty hoppin. All in all, I would stay here again without a doubt. Read moreGenuine Hotels.com guest review
I was very comfy and settle it's quite from other guest. The service was nice and place very clean, just no excitement in the breakfast that was included but will returned again.Genuine Hotels.com guest review
"Nice Hotel, almost there but not quite"
I arrived late in the evening, and left in the morning, so really did not stay long. Choose this hotel before reaching the busy city and the high hotel prices, but I guess I should have chosen one of the known chains instead. This one is trying to run it like one of them but still not quite there yet.Genuine Expedia guest review
"Nice hotel but..,,"
Nice hotel for the price but cleaning staff needs to vaccum hall on 3. And mop the bathroom floor The hotel is a good deal for the price but looks like the cleanliness is falling off. Which would be ashame because it a nice hotel. Breakfast was great too.Genuine Expedia guest review
"Nicer than it looks"
This was a halfway stop on our trip, and we were pleasantly surprised. It looks like a refurbished hotel from another chain and they did a great job in the redo. The room was comfortable and the bathroom was nice. Breakfast was better than other chains, and my only suggestion would be to add other bread options such as English muffins or bagels. The […] internet was down when we arrived and I had difficulty logging on later that evening. Since it was not a business trip, it was not a huge inconvenience. A very nice stay for the price. Read moreGenuine Expedia guest review
greatGenuine Hotels.com guest review
"Close to Staten Island"
We have stayed here twice. The hotel is right off I-95, with easy access to Staten Island & Manhattan. Helpful staff, clean facility, priced right.Genuine Expedia guest review
Good place and good price. Nice and cozy. Staff are ok. Room is clean. We rested very wellGenuine Expedia guest review
stuff was very nice. it is a comfortable big room with clean beds.Genuine Expedia guest review
"Remote highway location"
Room 223 had window facing a busy freeway. The room carpet had large stains, ceiling cracks, sleep number bed that didn't work, second bed edges were sloping. Shuttle from airport took a hour to pick us up, we Called 3 hours in advance to schedule. The driver didn't get out to open and close the van door. Breakfast ended at 10 o'clock, my son got to […] breakfast at 10:02 and was refused service. I wouldn't recommend this hotel for two reasons: the location is not walking distance to anything at all and the customer service is poor. Read moreGenuine Expedia guest review
"Excellent hotel for an excellent price"
I needed a last minute hotel near Newark Airport. Saw the great price on Expedia and wondered his good it could be. I was surprised alright. Pleasantly. Very clean and comfortable. Sleep number beds. Never saw these in even much more expensive hotels. Great value for a nights stay.Genuine Expedia guest review
"relaxing and plush"
The bed was great I.melted in the pillows were extra soft and I.had ample.the best part for me was the black out curtains. My crazy work schedule it was good being able to feel like I was getting a good night's rest during the dayGenuine Hotels.com guest review
"Good spot for business travelers"
Nice spot. Directly in the flight path of planes landing, it's pretty neat to sit out in the parking lot and watch them fly over every 2 minutes. Not loud enough that I ever heard them from within my room. Nice hotel.Genuine Hotels.com guest review
"No internet!! Unhelpful staff!!"
We were unable to connect to the internet our entire stay.. Despite multiple communications with staff regarding the matter! The sleep number bed didn't work! There was no hot water in the shower! Staff was over an hour and a half (11:30 pm) coming to room to look at the shower! Room service was knocking on the door at 8:00 am.. I wouldn't stay here […] again!! The hotel was clean and the breakfast is good! Read moreGenuine Expedia guest review
Just stayed recently August 1-4 , room was clean and had everything needed TV , microwave, clean linen. Quiet floor. I would have rated higher if greeted by front desk when I arrived. No hello or welcome. Stayed 3 nights no front desk person ever greeted. Over all good stayGenuine Hotels.com guest review
"Was a nice hotel, at one time."
This may have been a nice property at one time, but the rooms have not been maintained. The room I stayed in had water damage in the ceiling, causing severe peeling. The carpet was over worn out. There were 2 full handprints on the top portion of the bathroom mirror. I don't want to know how they got there. The hand towels, bath towels, and wash clothes […] were all thin and pretty much useless, except for the 'spare' one, below the sink. But it had probably been there for years, unused. The worst part, though was the front door key reader didn't work. It was stuck open! I didn't realize it until the next morning. Luckily I used the deadbolt and latch, in case it was needed. When I informed the desk clerk, he said he would look into it, but did not appear alarmed. The plumbing worked. I didn't see any bugs, the bed was comfortable, the TV worked, and the iron functioned. Luckily I was only there for one night. Read moreGenuine Hotels.com guest review
Response by Hotel Executive Suites We apologize that you did not enjoy your recent stay at our hotel. Considering the hotel is eight years old there are some minor settling issues of the concrete and this can cause cracks in some places. Renovations are ongoing at the hotel and maintenance is a daily priority which is addressed by a team of five people. Hundreds of new wash clothes and hand towels are put into hotel inventory every few months. Honestly they do not stay so long in circulation to be considered "thin and pretty much useless" because these items have a way of finding their way into the guests' luggage and leave the hotel's inventory. Our key card locking system is brand new high-tech European technology that was upgraded this past winter for considerable cost. If there are door malfunctions that need to be cleared our Engineering department can clear the problem quickly. .
"Good room & breakfast. Front desk overwhelmed"
The one front desk clerk was overwhelmed. I saw several people return to say their card keys didn't work. I had to sign something agreeing to pay full price for the room because the Hotels.com payment wasn't on record (they apparently fixed that before I checked out). There were multiple tour groups there, so it may be better at other times. The one […] elevator regularly had a throng of people waiting their turn to get on. However, the room was perfect, and the breakfast buffet was great. Read moreGenuine Hotels.com guest review
This hotel basically specializes in tours for orientals. Three bus loads a night. As these quests stay for only a night or two, the amenities of housekeeping are lacking. None or one washcloth, select comfort bed didn't work, I was there 7 nights and it never got fixed. Clock was missing (I'm old school!), that was taken care of. Breakfast was good, […] but limited. Eggs, sausage, toast, cereal and apples. No pastry, bagles, muffins etc. It's a shame as this is a very nice place. For a night or two it's fine, but I don't think I would stay for a week again. Staff was pleasant, but they didn't ask how my stay was when checking out. When it was a Raddisson, it was much better. Yes I'm picky! Read moreGenuine Hotels.com guest review
"Nice hotel for good price"
Nice hotel for good price. Has free parking. The breakfast is included but very simple and if I knew that before I would have kept sleeping.Genuine Expedia guest review
"Great hotel and staff"
The hotel was really clean and beautiful. Our plane was 1 and a 1/2 hours late and landed at 12:30 and they sent a shuttle just for us so that we could get there. The bed was like sleeping on a cloud. The breakfast was decent nothing too special there. I will always stay here when I go to Newark.Genuine Expedia guest review
Response by Hotel Executive Suites We were all happy to read that we have exceeded your expectations. We will look forward to welcoming you, and our many returning guests to our hotel in Carteret-Newark.
"Nice hotel. Slowest WiFi on earth."
Great hotel except for the wireless. My 3G was faster.Genuine Hotels.com guest review
Response by Hotel Executive Suites We can apologize to our guests for the umpteenth time about the slow internet, but the good news is that super hi speed wi-fi is coming into the hotel in the immediate future.
Great stay for the priceGenuine Hotels.com guest review
Great hotel for the price we paid...best to go here if you have a car because there isn't much near by. We had to drive kind of far for decent food.Genuine Hotels.com guest review
"Convenient hotel, very basic."
We needed a place to stay on the way up north. This was at a good midpoint; the price was right, and the reviews were great. We had no problems with the hotel; it was very basic, but it met the needs. Free breakfast, free (but slow) wifi, and enough space to sleep. There was a lot of traffic noise, being that the hotel is within a stone's throw of the […] NJTP. As long as you know that going in, you'll be ok. Read moreGenuine Hotels.com guest review
"Very nice hotel with great service."
We found this hotel through Expedia. The price was great and the hotel and staff were even better. Check in was quick and easy, and the front desk personnel was very friendly and welcoming. The room was lovely, with all the amenities you would expect from a 3-star hotel with suites. The complimentary breakfast was very good, as was the coffee. The front […] desk helped us by printing boarding passes and answering questions about the local area. Read moreGenuine Expedia guest review
Nice stay for a day or two.Genuine Hotels.com guest review
awesome staff and excellent breakfast buffet and the bar has a cool atmosphereGenuine Expedia guest review
"Ok if you need to"
Non smoking room smelled of stale smoke. Breakfast was not as good as other places but acceptable.Genuine Hotels.com guest review
"Good room great prices horrible bed"
The price for the room was great. Location well it's in the middle of nowhere... The worst part was the bed.. It one of those adjustable one that it was either to plush or too firm.. Worst bed I ever slept in.. I guess it take time getting use toGenuine Hotels.com guest review
"2 Night Stay"
This hotel was a nice place to stay and I loved the décor of the room as well as the mattress. I did not want to leave this hotel. I received an excellent rate for this room along with breakfast and complimentary wifi. I would certainly recommend anyone staying her. It's also very convenient to the highway's.Genuine Expedia guest review
"Not an "executive hotel""
Not even close to an "executive-level" property.Genuine Hotels.com guest review
This hotel is wonderful, amazing, this nice stay nightGenuine Expedia guest review
"Good room for the rate"
The room was nice, clean, and very comfortable. The front desk staff was very helpful, especially Whitney.Genuine Expedia guest review
"What a great deal!"
Loved the hotel, clean well run, would absolutely stay here again!Genuine Hotels.com guest review
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