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Great Parnassus Resort and Spa All Inclusive, Cancun

3.5 stars
Blvd. Kukulcan km.16.9, Lote 52-04Zona Hotelera, CancunQROO77500Mexico, ‏‎800-491-6126
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Good3.4 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Quite clean
WiFi
Bad internet service
653See all 653 Hotels.com reviews
From 4,488 reviewsTripAdvisor Traveller Rating

Great Parnassus Resort and Spa All Inclusive, Cancun

Hotel Info: ‎866-539-8117‎

from $242
  • Club Room, Jetted Tub, Ocean View
  • Suite, Jetted Tub, Lagoon View
  • Family Room
  • Deluxe Suite, 1 King Bed, Jetted Tub, Oceanfront
  • Deluxe Room, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 505 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 1 - 12)

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas *

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Great Parnassus
  • Resort Great Parnassus
  • Great Parnassus All Inclusive
  • Great Parnassus Cancun
  • Great Parnassus Resort
  • Great Parnassus Resort All Inclusive
  • Great Parnassus Resort All Inclusive Cancun
  • Parnassus All Inclusive Resort
  • Parnassus Great
  • Parnassus Resort

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 17 years old are not allowed in the spa without adult supervision.

Guests under 5 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for USD 20 per night

Babysitting/childcare is available for an extra charge

WiFi is available in public areas for USD 15 per 24-hour period (rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast
  • 8 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in common area
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 4
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Free water park access
  • Beach umbrellas
  • Waterslide
  • Tennis on site
  • Steam room
  • Beach towels
  • Swim-up bar
  • Sauna
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Meeting rooms 6
  • Conference space size (feet) - 75
  • Conference space size (meters) - 7
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2006
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (some restrictions)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities
  • Fitness facilities
  • Miniature golf
  • Tennis
  • Volleyball

Kids' club
  • Supervised activities for children between 1 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Motorized water sports
  • Premium food items
  • Premium or imported alcoholic beverages
  • Bottled wine
  • Bottled liquor
  • Room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours

Spa

The Great Parnassus Spa is a sanctuary of health and well-being offering massages, facial treatments, hydrotherapy, and beauty treatments. A total of 6 treatment rooms are available, including private areas for couples. Please note that children 17 and under must be supervised by an adult at all times within the spa.

Dining

Le Maison de Michelle - This restaurant specializes in French cuisine and serves dinner only. Reservations are required.

Big Ben - This steakhouse serves dinner only.

Samurai - This restaurant specializes in Japanese cuisine and serves dinner only.

Porto Fino - This restaurant specializes in international cuisine and serves dinner only.

El Maguey - This restaurant specializes in Mexican cuisine and serves lunch only.

Great Parnassus Resort and Spa All Inclusive, Cancun’s small print

Also known as

  • Great Parnassus
  • Resort Great Parnassus
  • Great Parnassus All Inclusive
  • Great Parnassus Cancun
  • Great Parnassus Resort
  • Great Parnassus Resort All Inclusive
  • Great Parnassus Resort All Inclusive Cancun
  • Parnassus All Inclusive Resort
  • Parnassus Great
  • Parnassus Resort

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 17 years old are not allowed in the spa without adult supervision.

Guests under 5 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for USD 20 per night

Babysitting/childcare is available for an extra charge

WiFi is available in public areas for USD 15 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 653 reviews

Great Parnassus Resort and Spa All Inclusive, Cancun
Poor1.0 / 5
This is a maximum a 2 star hotel
Hotel in very bad conditions
4 night family trip
Great Parnassus Resort and Spa All Inclusive, Cancun
Outstanding5.0 / 5
Great hotel -
Very good hotel for familias with kids.
4 night family trip
Great Parnassus Resort and Spa All Inclusive, Cancun
Good3.0 / 5
Never Again
This was a mediocre hotel at best. The buffet was one of the worst we have been to in mexico with the same exact repetitive food every day.The family rooms need some serious upkeep. The bathrooms, fixtures, drywall etc... are falling apart. Also, a big deal for families, especially if you have children, is the fact that the rooms have NO REFRIGERATOR!!!! So good luck keeping milk and water around. You have to order these items from room service everyday. It takes 30-45 minutes to get water. If you really complain, they will let you rent a refrigerator for $30/day or they suggest you become a premier member as they get fridges in their rooms. Overall, it was disappointing which is sad because we were really looking forward to the experience. The beach is nice, the pools are nice. The restaurants, the buffets and rooms are not nice. It depends on what you value, I value all of those items in a resort
5 night family trip
Great Parnassus Resort and Spa All Inclusive, Cancun
Excellent4.0 / 5
very nice place
3 night family trip
Great Parnassus Resort and Spa All Inclusive, Cancun
Good3.0 / 5
Good trip
The resort is big. The front area was under repair due to the recent finish of their hurricane season. The guys repaired the area rather quickly. The room was clean but needed to be updated. Close to the end of the week we saw the empty rooms being worked on ac replaced, furniture and paint. The food definitely needs an upgrade. At times I questioned to my family members also on the trip that the food wasn't being held at proper temperatures. The staff is wonderful and drinks were on point. They resort is located close enough to all, taxi service on site and bus service if you want to feel local.
5 night family trip

See all reviews

Great Parnassus Resort and Spa All Inclusive, Cancun

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