"Avoid it for the sake of yourself and your family!"
Very bad place indeed, I was staying in the "Upper Deck", supposedly the best part of the hotel... I cannot imagine what the standard rooms look like. List of bad points: - The bed would move around the room, it was not properly fixed on the floor - Only one (ONE!) of the lights in the room worked, bedside lamps, roof bulbs, all dead - Aircon had only […] 2 settings, off or south pole, no use regulating the temperature in the room, it was always freezing. - TV had a few channels (12 in all) and they pretty much looked like there was a tropical thunderstorm around the antenna (i.e. BAAAAD!). In this day and age how difficult is it to have a proper TV signal with the FREEVIEW channels??? The remote was sticky and missing the battery cover, so the batteries would travel around the room (together with the bed) every time you moved the remote - Swimming pool was very cold Read moreGenuine Expedia guest review
"Very friendly, great welcome"
Visited for two nights and really enjoyed our stay. All staff were very friendly and the hotel was clean and modern.Genuine Expedia guest review
"Lovely comfy bed"
Got a great rate for and Upper Deck room which was on 4th floor. The bed had feather duvet and pillows and mattress topper, the linen was lovely as were the bath towels. Starbuck goodies on the food/drinks tray. Breakfast plentiful too.Genuine Hotels.com guest review
"Value for money"
As always the best value for money hotels. Everything youd expected from a 5 star hotel with the price of a B+B. Worth every penny.Genuine Hotels.com guest review
Friendly Staff, Food OK but had better, drinks a little bit expensive! It was a nice break, and very handy for looking around the area.Genuine Hotels.com guest review
"Good all-round hotel"
The hotel was pleasant with very helpful staff. The only criticism was the poor quality of TV pictures on the bedroom.Genuine Expedia guest review
"Great hotel, fantastic leisure club poor location"
We had a family room, 2 adults, 2 children. Sofa bed was poor and collapsing in the middle. Location was near the marina but on a bit of wasteland one side and facing a main road on the other side. The breakfast was good but the evening meal we had was poor, the salad being dreadful, this however was refunded. However the hotel is great, the leisure […] club was superb, great pool and a very well stocked gym. Read moreGenuine Expedia guest review
the hotel was for the most part all any reasonable person would expect for the price we paid, we were pleasantly surprised although the location was not the prettiest. We enjoyed a lovely comfortable stay, the staff were very friendly and were willing to help at any time. Thank you, we would stay there again.Genuine Hotels.com guest review
Easy walk into town and a nice walk. Had a nice view from room over Swansea bay. Food ok. Welcome on arrival could have been better but would stay againGenuine Hotels.com guest review
"Budget hotel is preferable!"
I normally stay in the Premier Inn in Swansea (on my monthly visits with my sales team) and given this was full during my last visit, I booked the Village Hotel. I was very surprised that although superficially it looks better, my room was well worn, the bed less comfortable, TV reception was poor and the food at the downstairs pub was inferior to the […] Beefeater at the Premier and I never thought I would ever say that. In fairness I did not get an opportunity to use the health or gym facilities (which is what I suspect you normally pay extra for) but on basic functionality as a hotel.. back to Premier Inn for me! Read moreGenuine Hotels.com guest review
"Nice location brilliant British staff."
Nice location and convenient. Nice buffet breakfast with plenty of choice.Genuine Expedia guest review
The hotel was ok as a typical hotel chain. I was there for three nights and the location for my needs was excellent. My only complaints were that the room was far too hot even with the air conditioning on I had difficulty sleeping. We were having a heat wave at the time and there was not enough staff serving breakfast. Which meant that a queue formed […] waiting to be seated and breakfast items kept running out and had to keep asking for bowls, yoghurt, glasses etc. Need to take own toiletries. Read moreGenuine Expedia guest review
"Good al round hotel."
Great hotel with large rooms, including a very spacious bathroom. Breakfast was good with a wide selection of dishes which were all plentiful and tasty. The only downside as far as we were concerned was the bar which resembled a High Street pub. No cocktails are served and the service was uninspired which was a shame as its a good spot to sit and unwind. Overall […] though I would definitely recommend it. Read moreGenuine Expedia guest review
"Great location for Swansea"
The information made it sound like quite a walk into the town centre, but it was only a few minutes, and mostly off-road. Great experience throughout our stay, good check-in, nice room, good breakfast and plenty of facilities. No hesitation in using again if we are in Swansea.Genuine Hotels.com guest review
I stayed for a night while in town for an event. My room was big but the bathroom was minimal and had mold growing in the shower. There was a really disgusting soap dispenser (not really hygienic!). The bed was big and comfortable but overall it was very minimal. The included breakfast was massive and had lots of choices.Genuine Hotels.com guest review
"Could have been better."
We were put in a disabled room which we were not to pleased about and this was not mentioned when booking, or at reception when we arrived. There was a wedding on at the time and it became quite noisy. The hotel is in a good location, choose your room when you book.Genuine Expedia guest review
"The bed is as wide as it`s long.. great pool"
Excellent stay at the Village.. The rooms were lovely with a walk in shower and the swimming pool was much larger than I expected. The all you can eat breakfast was excellent value. My only 2 criticisms are the flatbread pizza from the bar on the left of the lobby had little flavour... and when I asked in the spar about massages and a price list I was […] told the person was independent and handed his business card. Other tan this, the staff, facilities and staff were exceptional! Read moreGenuine Hotels.com guest review
That is the best hotel in town. I love to stay again and again. They are providing best service.Genuine Hotels.com guest review
"Ok for business use"
Bedroom had badly marked carpets,not possible to see air con thermostat as there was no direct light near it.Genuine Expedia guest review
"Hotel full of hospitality that makes you feel good"
Clean, tidy and very polite and happy staff. Breakfast could do with a refresh, layout poor compared to other de veres that we have stayed in. It did not look very appetising and the hot plate area was not up to the standard of other villages. We prefer the de vere grill to the Italian res. Nice hotel, very very nice staff and a great gym.Genuine Expedia guest review
"Great Location and Lovely views"
Hotel is in a great location and the staff were extremely friendly. The only negative was exactly what other reviews have said is that you can hear people going through the corridors and people in the room above, but this did not impact our stay.Genuine Hotels.com guest review
"very friendly service"
The staff were very friendly and helpful. The room was very spacious and clean. Would visit again.Genuine Hotels.com guest review
A lovely surprise to Swansea on a sunny evening, previously disappointed in Village hotels but this restored my faith. Nice spacious room, good room service, friendly staff. Nice view despite building works, although sunshine helped!Genuine Hotels.com guest review
"Handy location for us"
Comfy beds, friendly staff. Sadly did not get the time to try the leisure facilities.Genuine Hotels.com guest review
"Excellent hotel, great service"
Have stayed before and will stay again, as the standard was excellent.Genuine Hotels.com guest review
"Best in Swansea"
Decent Gym, not as much kit as the one in Cardiff - although the one in Swansea is in a much better locations - walking distance to Wind Street and the SA1 development.. The Sauna is a bit of a funky shape though and the changing rooms are looking a bit tired, apart from that I couldn't fault it.Genuine Hotels.com guest review
"On the outskirts of town but really worth it."
Always pleased with this hotel, nice rooms , spacious and clean. Breakfast excellent. Pub grub excellent in the Victory.Genuine Expedia guest review
"very disappointing hotel"
Greeted by wedding guests outside smoking in the entrance. Directions to get there were awful as satnav took us to a building site. Decided to have some food and ordered from the bar. Salad was dirty, not washed. Drinks very expensive. Couldn't eat in the bar as the live entertainment was not only loud but actually couldn't sing. Couldn't hear each […] other speak so ate in reception which was not exactly clean and there weren't enough seats or tables, there were 8 of us trying to eat. One of my friends spilt his food as a consequence of not enough room, and had to sweep it up himself!!! No effort was made to accommodate us. Too few people on reception desk, massive queue although there were 2 staff on the gym desk and no one actually came to help. In the morning breakfast was fine as long as you got there first! No one clearing up efficiently, so loads of empty tables but massive queue of people waiting. Wasn't sure about the waitresses all being dressed as soldiers! certainly didn't help military efficiency! Went for a swim on Sunday morning, freezing cold pool and pumping house music doesn't' make for a relaxing stay. The only good thing was the pizza takeaway we had the night before from the Little Italy restaurant. Just very weird place. All in all very disappointing. The rooms were clean and comfy although beds weren't attached to walls so would move a lot if you were leaning on the wall to read! Read moreGenuine Hotels.com guest review
cracking stay. Friendly staff, nice rooms, great location. Food was great too.Genuine Hotels.com guest review
GYM, SWIMMING POOL, FRESH COFFEE.......................... WHAT MORE.Genuine Expedia guest review
"Hotel with a great pool"
Village Urban Resort Swansea was a great hotel with a fabulous gym and 25 metre pool. The rooms were big and the beds very comfortable. There was plenty of tea and coffee and staying on the 5th floor was really quiet.We ate at the Italian Restaurant called Vinny and Vitos and we enjoyed a delicious meal there. We would recommend to stay at this hotel […] which is not in the center of town but still close enough (by car) to enjoy the sights. Read moreGenuine Hotels.com guest review
"Ideally located for swansea centre"
Stayed over a Saturday night. Good car parking facilities and good reception staff. Large king size bed which was very comfortable. Well equipped bathroom. Excellent pool for relaxing with helpful staff. Meal in restaurant was good and very reasonably priced. Breakfast had a wide selection and the cooked food ok. The bacon could have done with a little […] more cooking. Read moreGenuine Expedia guest review
"Pleasant stay in Swansea"
This was a very nice, almost new hotel. Very modern and really nice. The room was very nice and quite spacious, very comfortable. Close to Sainsburys shopping centre and the marina. Good location. Overall would highly recommend.Genuine Hotels.com guest review
The hotel was ideal for a short holiday break. The staff were very friendly.Genuine Hotels.com guest review
Up graded to upper deck and had a superb view over swansea bay. Room was clean an tidy but got very hot during night as per normal hotel air con was too noisy to leave on apart from that room very good. Bar drinks very expensive for wine overall worth a stay five minute walk to city centre but also good bars near bye.Genuine Hotels.com guest review
Carpet in room was filthy and stained. Walls had dirty marks on them. Basin in bathroom was cracked, mould on sealant in corner of bath. no grout between floor tiles, and tiles moved about. Back & batteries missing from TV remote control. I had booked 3x double rooms, hotel tried to give us 2 double & 1 twin, eventually resolved this and ended up with […] 3 doubles all on seperate floors. When the hotel is full i calculate there is 240 guests spread over floors 2 to 5. There is one misersble lift to serve this, most people just gave up and walked. Breakfast was very good except for 1 toaster for all those people. The swimming pool & gym were also excellent, shame i wasn't staying in them. Read moreGenuine Expedia guest review
To be honest as a female business woman traveling on her on who is just getting used to dinning alone after staying in this hotel and having to wait an hour for my evening meal and when it finally arrived it wasn't what I ordered and due to the time I missed out on using the spa facilitates which I had paid extra for I was not at all impressed and I […] will be writing a review on trip advisor due to this not being my only stay at a De Vere the last one I stayed in I had to swop rooms due to the condition !!!!! Not a happy customer Read moreGenuine Hotels.com guest review
We really had a good time. Hotel has excellent facilities.Genuine Hotels.com guest review
"ok for anonymous business stop-over,"
typical modern block, with little character. More upmarket than an Ibis or Premier Inn, but not in the same class as the Marriott hotels. Breakfast was disappointing--just the usual fried options, no bread rolls, just cheap sliced bread. Had to keep finding staff to top things up. No-one around to provide any extra coffee after the first allocation.. […] Leisure centre has very good pool & steam room, but jacuzzi was very small. 3 people in it was about the limit. Read moreGenuine Expedia guest review
"Memorable customer service!"
Welcoming and attentive staff, particularly Kirsty on reception! Great facilities. Lovely location.Genuine Expedia guest review
"Excellent Location for Swansea"
The hotel was not easy to find by Sat Nav as the way shown was closed. New developments have changed the area. Hotel itself good, leisure facilities OK but Jacuzzi should be warm not merely connected to the pool having inset air jets.......poor. Pool very cold! Room itself very good plenty of space, excellent Wi-Fi. Bathroom could have done with a good […] clean around the grouting. Food a huge disappointment with a choice of Italian or a pub! Not quite what I would have expected of a De Vere. It was OK! Read moreGenuine Hotels.com guest review
"Great swimming pool"
Friendly service and comfortable stay.Genuine Hotels.com guest review
"Great place to get together with family!"
Had a lovely stay as always. Prime location for mumbles and visiting the gower.Genuine Expedia guest review
"This hotel is OK, but needs some refurbishment"
This hotels is fine. Unfortunately I did not test the fitness club, but it looks good. The Italian dinner restaurant was good, but needs a bit more choices. Some of the food were not tasty at all. The staff recognise and then offered a free glass of wine. Pizza was ok. Bathroom is a let down. There is mood around the tube. There is also mood around […] the window. I stayed 2 nights. And my room has not been cleaned. My tea cup and spoon left on the TV table have not been cleaned or changed. Hair on the bathroom tiles and the bedroom carpet. The surrounding is very quiet. If it is not raining you can have a 20min walk to get to the heart of action of the city. The staff was friendly and nice, overall the stay was ok, not perfect. I would not mind to stay again, but please pay some attention to the level of cleanness, I think in about a couple of months this will become worst if no action is taken with the mood. Thank you. Read moreGenuine Hotels.com guest review
"e.g. "Wonderful and welcoming""
Would definately stay and recommed this hotel. The staff in particular the bar staff wete very helpfull and friendly. We enjoyed the breakfast and our room was very comfortable. We did not use the pool or any spar facilities to leave a comment. Huge care park that is free and lovely position just on outskirt of the city of Swansea.Genuine Expedia guest review
"Great holiday hotel"
Our overall experience was excellent. The Staff were extremely helpful. The food in the restaurant was fair. As we were there over the 1st May Bank Holiday when weather was excellent we did not have time to use the pool and leisure facilities. Our room was excellent, very quiet, comfortable and clean. I would certainly recommend this hotel to ev […] eryone Read moreGenuine Expedia guest review
"Good but no wow!"
Pool and spa facilities better than expected. Easy to park. Room reasonable for this star level but no wow. Checkin was good. Surrounding area is being developed but is a little bleak. This will change with future development. Toiletries were poorer than competitor hotels. Beds sizes not generous, room size below average. The hotel desperately needs […] two and not one lifts. Long delays at lifts which was inconvenient with a room on the top floor. Breakfast was reasonable but again no wow. Service for extras was slow. Attitude of staff very good and overall it rates a 3.5 out of 5. Read moreGenuine Hotels.com guest review
Newer hotel on the edge of town. Nice fitness facility and nice restaurant and pub. Hotel was great - not sure why you would go to Swansea.Genuine Expedia guest review
"3 night family stay"
The hotel was walking distance from the Town centre. Breakfast was ok, pool very good, some noisy neighbours on the first night, food in rested aunt was ok but nothing special. Car park was secure, free wifi good. Would stay again.Genuine Hotels.com guest review
"Friendly staff, acceptable room"
The bathroom was in desperate need of an update (and proper deep clean!) but otherwise we enjoyed our overmight stayGenuine Hotels.com guest review
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