"Dissapointing room 225"
Awoke both mornings at 0630 with thumping loud music apparently coming from the Fitness class, not an ideal time to be woke especially as I expressed a quiet room as working nights. Staff didnt offer anything apart from to mention it about turning music down . Would not recommend this Hotel to any one who wants to sleep past 0630Genuine Hotels.com guest review
It was for my birthday so it was nice good breakfast nice poolGenuine Hotels.com guest review
"Ideal in Every way"
The Hotel was very good, Food in Pub was very good, Reception Staff very helpful. Rooms could do with a better clean around bath seal but other than that Spotless.Genuine Hotels.com guest review
"Overrated and overpriced"
The hotel is out of the action but looks nice on approach. When I arrived my room was not ready so reception took my suitcase & I returned later to pick up my key.I was at the venue for a conference for which I had a large number of items in my car.I asked about unloading & was told to take the porters trolley, load up & bring it back in & someone would […] help me from there. On return to the building after struggling with the trolley I asked for help and they told me I had to take the items upstairs which meant manoeuvring further - this time into a tiny lift which it could only just fit in - there was no help offered & I would guarantee this is against manual handling rules.I arrived into my room and my suitcase was not present. I phoned down to reception who said they don't offer the service of suitcases being delivered to rooms but would bring it up for me. I waited 40 minutes & then proceeded downstairs after getting fed up of waiting. I asked at reception and they went to get it with no apology for not bringing it up. The way the room was laid out the head of the bed was directly in line with the door. This meant light shining around the door edge & through the "peephole" which was uncomfortable & made a beam of light directly towards me. The bathroom extractor fan was on permanently making a noise that you could hear even with the door closed. This was made worse but the fact that it got louder from time to time and woke me up on several occasions. Very disappointed Read moreGenuine Hotels.com guest review
we didn't stay there due to storm damage - we were accomodated in another hotel which was very nice.Genuine Hotels.com guest review
"Swansea 22/12 - 03/01"
The only little remark we have: add safes to the rooms.Genuine Hotels.com guest review
managed to get it at a good rate which is unusual for this property, had to change my plans and Hotels.com were really helpful.Genuine Hotels.com guest review
"Great value for money"
Overall great stay, quiet location and great facilities. Only minor point is there was a bit of mildew around the bath area and shower bracket was hanging off the wall. However I'm sure if we had reported the shower the lovely staff would have done something about it but for 1 night it wasn't worth complaining. Reception we're extremely helpful with […] booking taxis and giving directions etc. Read moreGenuine Hotels.com guest review
Fantastic pool and associated facilitiesGenuine Hotels.com guest review
Really good night stay.Good atmosphere in the Victory bar on new years eve,will stay there again.Genuine Hotels.com guest review
lovely staff.very efficient and hospitable especially in restaurant.Genuine Hotels.com guest review
"Great business hotel"
The hotel was perfectly placed a mile away from where I was working. Very friendly and welcoming staff and the use of the great gym, pool, sauna and steam room for free until late was just what I needed to wind down. The rooms could have done with the sealant replacing in the bathroom as it was quite black in places. Not much to do nearby without a […] long walk but the restaurant and bar on site were enough entertainment and had good food. Read moreGenuine Hotels.com guest review
"Village top hotel"
Second time checked in to the village hotel no problems rooms perfect slept great breakfast fantastic bar good atmosphere faultlessGenuine Expedia guest review
"Best hotel in South Wales"
I am in South Wales every couple of weeks with work and have tried numerous hotels. This is the best hotel I have found in South Wales. Why? Free parking - on site Free internet - very quick to connect Lovely clean 25m swimming pool - open till 10pm Gym Check in is always swift Choice of 2 places to eat dinner Quick lift Friendly staff Clean rooms Very […] good breakfast Modern decor As always the beds in the standard rooms could do with being upgraded, they are as hard as a rock. I upgraded one night to the upper deck which has extra features - Bose sound system - sealy beds - sky The bed was better in the upper deck room. All in all, I keep coming back to this hotel and actually don't dread being away from home when I know I'm going somewhere so pleasant with such excellent facilities. It is more expensive than other hotels I have stayed in and just hope work don't say anything about the bills... Read moreGenuine Hotels.com guest review
"Good base for Swansea!"
Stayed here before and other Village Hotels, always good! Upper Deck this time, worth the extra money!Genuine Hotels.com guest review
Another lovely visit to a great hotel. Friendly staff, rooms lovely & big. All clean and tidy, and the food in the restaurant always to a high standard. Thanks everyone for making this an enjoyable stay & hope to be back soonGenuine Hotels.com guest review
"The public areas of the hotel were fantastic"
very friendly & helpful reception staff and the extended to all areas of the hotel. breakfast was very nice did get a bit busy about 9.30am. Room are well equipped and suitable for a nice weekend away the bed in the room was very good. however the room needs a redecoration paint and the silicon around the bath had mold. apart from that is a very good […] location. Read moreGenuine Hotels.com guest review
This is the second time i have stayed here and clearly i was spoilt the first time round staying the an upper deck room. This time we stayed in a standard room and the difference was vast, average beds and poor tv offerings. On the flip side the heath spa is great as is the swimming pool. The evening restaurant....well the less said about that the […] better!!! Read moreGenuine Hotels.com guest review
"Village Urban Resort"
Nice room (3rd floor). Road-facing but fairly well soundproofed. Comfy bed, spacious room, bathroom with a bath. Didn't use the gym or pool as only staying for one night, but the pool was a decent length with a two roped-off lanes, so suitable for serious swimmers (rare in a hotel). Hotel was located in a new development ten minutes or so walk from […] the town centre, so not quite central, but I would stay here again quite happily. Read moreGenuine Hotels.com guest review
"Lovely hotel, terrible bar food"
Prawn cocktail still frozen, victory burger had stale ciabatta bread, not too impressed, but overall the hotel is lovely, shame.Genuine Hotels.com guest review
Hotel was situated where I needed to be. The food in the Bar was good along with the service I received. The Breakfast could have been better andthe coffee I was given had been out for a while in its pot, and when I asked for a fresh one as it was stewed I was met with disgust as though it was too much to ask of them, the fresh pot was no better! The […] room was comfortable but against the headboard in the service room was a generator that vibrated the room and bed, it does go off at 10:30 and comes back on again at 7:30am. I would stay there again but would make sure I had a different room and breakfast staff willing to serve Read moreGenuine Hotels.com guest review
Lovely clean room, helpful staff, breakfast included, pool facilities, quiet location....this list could go on. All positive. Thank you all the Village staff.Genuine Hotels.com guest review
A pleasant enough two night stay. Rooms on second floor were ok but rather hot.. Lovely pool but sadly steam room out of action.Food left a lot to be desired.Genuine Hotels.com guest review
"great place to stay"
great location, facilities, free parking, indoor pool, breakfast.Genuine Expedia guest review
"Hotel close to Liberty Stadium"
Very good hotel. Staff were brilliant and very helpful. Made us a packed lunch as the venue we were using for meetings had awful catering! Should have held the meeting at the Village!Genuine Expedia guest review
"Big beds, good service"
Breakfast great, good choice, good room size, efficient staff, good parking, Pub and Starbucks on site also.Near city and not far from motorway junction.Genuine Hotels.com guest review
"good hotel close to choosen location"
It was excellent ,clean ,tidy and convient. brilliant poolGenuine Expedia guest review
"one of swanseas best hotels"
we have stayed here 5 times now, nice rooms, good pub, good variety at breakfast and leisure centre a bonus recommended.Genuine Expedia guest review
"13 leinster lugs"
ideal location,good atmosphere and barfood was excellent plus buffet b/fast can't be beaten...excellent rooms...excellent service.out of the 13 of us not one complaint:)Genuine Hotels.com guest review
"Ideal for rugby"
Excellent!Genuine Hotels.com guest review
"Excellent hotel letting itself down"
The general impression of the hotel was very good. Pleasant efficient reception, good size comfortable rooms and a tasty breakfast well served . But sleepers at the front ( with the view ) risk a disturbed nights sleep because of "Smokers Corner"Genuine Expedia guest review
"Happy couple returning"
Absolutely amazing got married at village n returned to celebrate our second anniversary. And will be a regular thing.Genuine Hotels.com guest review
Only one complaint, pillows too hard for our liking, other than that,could not fault it.Will certainly stay again if same deal available.Genuine Hotels.com guest review
"Village Hotel Swansea not a peaceful place to stay"
The hotel itself is a nice place with good facilities but if your room is facing away from the sea [odd numbered] be warned you will be woken up by the noise coming from the gym loud music and mr motivater on his microphone. Would not recommend if you want a quiet stay at all very disappointed. My stay was two nights and would not stay again.Genuine Expedia guest review
"nicely located to the new marina"
stayed 6-8 sept,had a lovely weekend,hotel and staff were superb,right by the marina and less than ten minutes walk to the city center,look forward to a return.Genuine Expedia guest review
"Stay marred by technical problem"
Good location for visiting the area. Hotel has good facilities and very friendly and obliging staff. We were at the hotel for a wedding party. Quiches served at the party were still partially frozen. Very long queues at breakfast because there were too few staff who were rushed off their feet. Breakfast was tasty, plentiful and with a good range. Our […] check-out was delayed by over an hour and a half because of a technical problem with key cards. Staff were very sympathetic and kept us supplied with coffee but it took far too long to resolve this problem Read moreGenuine Expedia guest review
"ok for a budget non luxuries hotel"
Comfortable bed and nice staff. but overall it was an ok stay, the bathroom was not up to standards in terms of cleaning. room view was just a roof!!Genuine Expedia guest review
"I don't see why it's not good"
it's net bad, just the fast dial key are not working in the room, but it doesn't bother me muchGenuine Expedia guest review
"Good, but overpriced"
Conveniently located modern hotel with good facilities, including a full-size pool. Room neat and adequate, but sparsely appointed for the price. Good breakfast, but don't go in the last half hour. Helpful staff.Genuine Expedia guest review
Very good, comfortable rooms, nice buzz with the bar and Costa Free parking and wi fiGenuine Expedia guest review
Really great staff. Made up for the room that could have been cleaner.Genuine Expedia guest review
"Avoid it for the sake of yourself and your family!"
Very bad place indeed, I was staying in the "Upper Deck", supposedly the best part of the hotel... I cannot imagine what the standard rooms look like. List of bad points: - The bed would move around the room, it was not properly fixed on the floor - Only one (ONE!) of the lights in the room worked, bedside lamps, roof bulbs, all dead - Aircon had only […] 2 settings, off or south pole, no use regulating the temperature in the room, it was always freezing. - TV had a few channels (12 in all) and they pretty much looked like there was a tropical thunderstorm around the antenna (i.e. BAAAAD!). In this day and age how difficult is it to have a proper TV signal with the FREEVIEW channels??? The remote was sticky and missing the battery cover, so the batteries would travel around the room (together with the bed) every time you moved the remote - Swimming pool was very cold Read moreGenuine Expedia guest review
"Very friendly, great welcome"
Visited for two nights and really enjoyed our stay. All staff were very friendly and the hotel was clean and modern.Genuine Expedia guest review
"Lovely comfy bed"
Got a great rate for and Upper Deck room which was on 4th floor. The bed had feather duvet and pillows and mattress topper, the linen was lovely as were the bath towels. Starbuck goodies on the food/drinks tray. Breakfast plentiful too.Genuine Hotels.com guest review
"Value for money"
As always the best value for money hotels. Everything youd expected from a 5 star hotel with the price of a B+B. Worth every penny.Genuine Hotels.com guest review
Friendly Staff, Food OK but had better, drinks a little bit expensive! It was a nice break, and very handy for looking around the area.Genuine Hotels.com guest review
"Good all-round hotel"
The hotel was pleasant with very helpful staff. The only criticism was the poor quality of TV pictures on the bedroom.Genuine Expedia guest review
"Great hotel, fantastic leisure club poor location"
We had a family room, 2 adults, 2 children. Sofa bed was poor and collapsing in the middle. Location was near the marina but on a bit of wasteland one side and facing a main road on the other side. The breakfast was good but the evening meal we had was poor, the salad being dreadful, this however was refunded. However the hotel is great, the leisure […] club was superb, great pool and a very well stocked gym. Read moreGenuine Expedia guest review
the hotel was for the most part all any reasonable person would expect for the price we paid, we were pleasantly surprised although the location was not the prettiest. We enjoyed a lovely comfortable stay, the staff were very friendly and were willing to help at any time. Thank you, we would stay there again.Genuine Hotels.com guest review
Easy walk into town and a nice walk. Had a nice view from room over Swansea bay. Food ok. Welcome on arrival could have been better but would stay againGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )