All hotels in Palenque, Chiapas, Mexico
1 room, 2 adults
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Merle Green No. 7, La Canada Ecotourist Center, Palenque, CHIS, 29968, Mexico, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 167 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.3
  • Condition
    4.4
  • Neighborhood
    4.5

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Pleasant hotel in good location"
Very good location in the centre of SCDLC. No problems experienced. Breakfast was good and rooms were cosy. Wifi worked.
Genuine Expedia guest review
Other trip Mar 3, 2015
AaI
CA
5.0 / 5Outstanding
"Good value hotel in Le Canada area"
An excellent good value hotel...comfortable beds, clean, hot showers, well appointed and quiet. Up to North American standards. Attractive swimming pool in central courtyard, surrounded by trees and birds. Good location, 5 mins walk to bus station and easily accessible to combo vans for ruins or Aluxes Eco Park (20 pesos each). A nice selection of restaurants nearby.
Genuine Hotels.com guest review
3 night romance trip Feb 17, 2015
Christine
CA
5.0 / 5Outstanding
"Clean room"
Room is clean, staff is friendly, food at restaurant is good
Genuine Expedia guest review
Other trip Feb 2, 2015
Pansy
CA
5.0 / 5Outstanding
"Would recommend and return"
Enjoyable stay here. Lovely pool to cool down in and helpful staff. Did find the evening meal somewhat slow - which was a bit hard on tired travelers and Mr 4yo who was past waiting. I think it was as bad night in the kitchen - maybe short staffed. Altogether a good spot to stay and would definitely go back. T
Genuine Hotels.com guest review
1 night family trip Jan 1, 2015
Duncan
NZ
4.0 / 5Excellent
"Value for money and close to ADO bus station"
For the price, this hotel is value for money if you just wanted a place to rest and chill out for a couple of days. The place is close to the ADO station which is convenient. The staff has kindly check us in even though we arrive very early in the morning.
Genuine Hotels.com guest review
1 night trip Aug 14, 2014
Tee
SG
4.0 / 5Excellent
Good location, nice and comfortable stay. The breakfast at the restaurant was good but the dinner not so much.
Genuine Hotels.com guest review
1 night family trip Jun 26, 2014
A Traveler
AS
5.0 / 5Outstanding
"Outstanding value for money!"
Clean, comfortable, basic, nice pool, air on, allowed a late check out so we had time to shower and relax after the ruins. Nothing fancy, but everything is as it should be and great value for money. I am surprised that is not rated higher. Easy walk to ADO bus station, even with bags and easy to jump on the combis going to the ruins. Better than the Vilahermosa Hilton and half the price
Genuine Expedia guest review
Other trip May 24, 2014
reins
AU
5.0 / 5Outstanding
"Great Location and secure parking"
We had a great stay here for 2 nights. I was a bit nervous about noise as it is so close to town but it turns out there is a large ravine between this Canada zone and centro. We walked across the bridge over to main street and centro. It's close enough to walk but far enough away from the noise. The beds were comfy enough and the pool was great after a warm day at the ruins. We had dinner and breakfast at the hotel restaurant which we felt was reasonably priced and yummy. The parking was behind a gate that they had cameras to open. We felt it was watched well. You just pull up out front and there was always someone out there to open the gate for us. We were feeling really full after supper so we went for a walk and it turned out we were close enough to walk to Chedraui as well. IT was after dark and we felt quite safe. The area where the hotel is is really beautiful. The trees are amazing and there were lots of great sounding birds in the trees. It was a little quiet spot in the city. The A/C was great. We would stay here again..
Genuine Expedia guest review
Other trip May 2, 2014
Julie
CA
5.0 / 5Outstanding
"just right"
a great hotel,easy walking distance to everything in town. Arrived at on night bus at 7 am and they gave me a room as soon as the maids had cleaned one after arriving at 8 am.
Genuine Hotels.com guest review
2 night trip Jan 5, 2014
guillermo
CA
5.0 / 5Outstanding
"Clean, cool and peaceful Palenque retreat"
Beautifully designed with a great outdoor pool area and cute restaurant. The staff were really helpful and friendly. Only downsides are that wifi signal was weak in our room (but great by the pool) and there's no safe in the rooms, only at reception. Our air conditioner was also a little noisey.
Genuine Expedia guest review
Other trip Oct 11, 2013
Danielle
AU
4.0 / 5Excellent
"Pleasant and friendly"
Good location, friendly staff, late check out with ease and an overall pleasant stay.
Genuine Expedia guest review
Other trip Sep 12, 2013
A Traveler
AU
3.0 / 5Good
"Reasonable stay but nothing special."
Nice outdoor spa + pool. Average room, air-conditioner kept breaking down and was very noisy when it was on. Reasonable stay but nothing special.
Genuine Expedia guest review
Other trip Jun 17, 2013
A Traveler
AU
5.0 / 5Outstanding
"located in the main tourist area"
I liked it-just up the road is a large supermarket, the collectivios leave from the Mayan head-just up the road, the bulk of restaurants are located here-good spot with a pool
Genuine Hotels.com guest review
2 night trip May 23, 2013
Siouxzie
AU
4.0 / 5Excellent
"A good choice"
The hotel is new, clean and in a good, safe area for visiting the ruins which is probably the reason for most visits to Palenque. Ther is a large, locked open air parking area imediately adjacent to the hotel. The service at reception was good. Breakfast (not included in our deal) was excellent and reasonably priced. The bar / restaurant facilities are otherwise rather limited. There is also a small pool to cool off in after a sweaty day in the jungle.
Genuine Hotels.com guest review
1 night family trip Apr 6, 2013
Jim K
GB
4.0 / 5Excellent
"Two nights in Palenque visiting the ruins."
A very safe and clean place to stay while visiting the Ruins of Pelenque.The hotel is close to the bus station and the Colectivos that drive you to the Ruins. The staff are helpful. The restaurant was not very interesting in decoration or menu. I was not limited however, as there were other restaurants close by.
Genuine Expedia guest review
Other trip Jan 26, 2013
Carol
CA
5.0 / 5Outstanding
"Great stay"
Hotel was very clean and modern. Staff were very friendly and helpful. After checking out at 12pm the staff let us stay to use pool facilities until our bus left at 9pm.
Genuine Expedia guest review
Other trip Oct 29, 2012
A Traveler
NZ
3.0 / 5Good
"Clean and comfortable"
Good location with numerous restaurants around, however they were quite pricey. Nice pool and clean room however hotel would have been better if breakfast was included. Staff were friendly and helpful although they did not speak English.
Genuine Hotels.com guest review
1 night trip Jul 27, 2012
Tansy
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Buen Hotel con buena ubicación"
LO mejor: la alberca, pues hacía mucho calor y se agradece esa amenidad.
Genuine Hotels.com guest review
1 night trip with friends May 8, 2015
Jorge
MX
4.0 / 5Excellent
"agradable"
agradable en la zona de varios hoteles las camas mas o menos
Genuine Hotels.com guest review
2 night romance trip Apr 9, 2015
MA DEL PILAR
MX
4.0 / 5Excellent
"Excelente opcion y ubicacion"
El hotel esta bien ubicado cerca del ADO, de la zona arqueologica para los paseos. Muy buen servicio del personal del hotel y la alberca esta muy bien con partes de sombra y una mas pequeña para los peques.
Genuine Hotels.com guest review
3 night family trip May 2, 2015
Oscar Andres
MX
4.0 / 5Excellent
"Rapport qualité/prix"
Le rapport qualité de prix est très bien. L'hôtel est bien situé avec accès facilement en voiture. Il est dans une rue avec beaucoup d'hôtel. Le quartier est rénové, vert et assez joli. La chambre a eu une bonne climatisation (un petit peu bruyant). Dommage que l'on ne peut pas payer les consommations sur place après le séjour (enregistrer par exemple sur le numéro de la chambre). Il faut payer à chaque consommation (boisson au pool, petit déjeuner etc.). Le site Palenque est rapidement à joindre en voiture ou transport public.
Genuine Hotels.com guest review
2 night family trip Apr 19, 2015
Dagmar
FR
5.0 / 5Outstanding
"situation idéale"
Nous sommes venus dans l hotel Chablis pour visiter le site archéologique, la situation est idéale. L'hotel se situe tout près du centre de Palenque ( cette ville n'a aucun intérêt), dans une zone hôtelière. L'établissement est très propre et la piscine est également très bien. Pour nous le seul point noir, c'est le restaurant, où le personnel a plusieurs fois essayé de nous faire payer plus que ce nous devions, ce qui est très déplaisant. Nous avons donc changé de restaurant.
Genuine Hotels.com guest review
3 night romance trip Apr 10, 2015
fabrice
FR
5.0 / 5Outstanding
"Buenísimo"
Magnífico estancia
Genuine Hotels.com guest review
6 night family trip Apr 5, 2015
Ernesto
MX
5.0 / 5Outstanding
"Excelente relación calidad-precio"
Muy buena opción para visitar las ruinas de Palenque. Las habitaciones son cómodas exentas de cualquier lujo pero bien insonorizadas. La piscina es muy agradable así como el servicio y el desayuno
Genuine Expedia guest review
Other trip Apr 5, 2015
A Traveler
MX
4.0 / 5Excellent
"Hotel para palenque"
hotel muy adecuado para un lugar de visita a palenque, muy agradable, el personal muy amable, solo me gustaría que el desayuno bufet fuera mas variado porque todos los días dieron huevo con jamón, junto con otros alimentos
Genuine Expedia guest review
Other trip Apr 5, 2015
Enrique
MX
4.0 / 5Excellent
"Good place to stay"
The hotel is located in a quiet neighborhood. Parking is easy since the hotel has a closed off parking lot (free but reservation required). We got a nice large spacious room which had a small balcony (was great for taking breakfast). The bathroom was nice as well and very functional. AC and wifi worked fine. No safe, refrigerator nor coffee pot in the room. We didn't use the pool, but it looked very nice. Close by are several restaurants that are good.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
A Traveler
FR
5.0 / 5Outstanding
"muy bonito hotel"
excelentes condiciones del hotel asi como la atencion del personal,todo esta nuevecito ,camas comodas, no ruidoso y muy limpio, lo recomiendo sin problema
Genuine Expedia guest review
Other trip Mar 19, 2015
Miguel
MX
5.0 / 5Outstanding
"Excellent Hotel"
Bien placé, rue calme et agréable Hotel très confortable et esthétique Piscine agréable pour récupérer des visites de la journée Restaurant attenant très bon
Genuine Expedia guest review
Other trip Mar 11, 2015
Paroa
FR
4.0 / 5Excellent
"Thank you Chablis - especially the staff!"
My family and I had a great stay at Chablis. Clean and comfortable rooms (each with a small balcony), lovely atmosphere, super friendly staff, good food and a small but nice pool. I'd highly recommend Chablis as a base for exploring the Palenque ruins and the waterfalls of Misol-Ha and Agua Azul!
Genuine Hotels.com guest review
1 night family trip Feb 21, 2015
A Traveler
DK
4.0 / 5Excellent
"Gute Unterkunft"
Super wenn nahe des ADO Busbahnhofs sein möchte Nette Restaurants in der Nachbarschaft
Genuine Expedia guest review
Other trip Feb 22, 2015
Tina
DE
5.0 / 5Outstanding
"Angenehmes und ruhiges Hotel"
Das Hotel liegt in der Naehe der Busstation, ist dennoch sehr ruhig. Mitarbeiter sehr freundliche und hilfsbereit. Ich wuerde hier wieder uebernachten
Genuine Expedia guest review
Other trip Feb 10, 2015
A Traveler
DE
5.0 / 5Outstanding
"El Mejor!"
El mejor! Limpio, cómodo, amable, y cerca muchas cosas. Vamos a regresar pronto.
Genuine Hotels.com guest review
1 night romance trip Jan 18, 2015
Gary
MX
5.0 / 5Outstanding
"Hotel bien atendido ideal para visita a las ruinas"
Todo excelente
Genuine Hotels.com guest review
1 night romance trip Jan 9, 2015
Jorge luis
AR
5.0 / 5Outstanding
"Excelente ubicación y una rapida recepcion."
Muy limpio, amplio y muy buen servicio.
Genuine Hotels.com guest review
1 night family trip Jan 3, 2015
Lino
MX
4.0 / 5Excellent
"Excelente atencion"
Excelente y rapida atencion en la recepcion.
Genuine Hotels.com guest review
1 night family trip Dec 25, 2014
A Traveler
MX
5.0 / 5Outstanding
"Hotel agradable cerca de todo"
Fue muy cómodo, realmente si vas a Palenque solo se utiliza para dormir y en general las condiciones del hotel son muy buenas, buen trato, la alberca en buenas condiciones
Genuine Expedia guest review
Other trip Dec 31, 2014
A Traveler
MX
5.0 / 5Outstanding
"HOTEL CHABLIS EXCELENTE"
Buenas tardes, durante mi estadìa en el Hotel Chablis Palenque, el servicio fue estupendo, la gente es muy calida y servicial, la habitación es comoda y limpia, el área de la alberca es limpio y agradable, recomiendo ampliamente este hotel =D
Genuine Hotels.com guest review
3 night family trip Dec 20, 2014
Gladys
MX
5.0 / 5Outstanding
"Prisvärt! Rent, mysigt och trevlig personal."
Allt var toppenbra. Verkligen prisvärt hotell. Rummen är rena och väldigt rymliga. Najs med poolen och personalen var jättetrevlig. Det är säkert också ett väldigt mysigt område i vanliga fall med djungeln så nära inpå (tyvärr pågick ett omfattande vägarbete precis utanför hotellet när vi var där så det var en hel del oväsen, men det var ju inget som hotellet kunde påverka).
Genuine Hotels.com guest review
1 night romance trip Dec 5, 2014
Victoria
SE
5.0 / 5Outstanding
"Muy recomendable!"
Muy muy bien! La gente muy amable, buen servicio, limpieza. A la entrada de palenque, muy cerca del aeropuerto y central se autobuses. Lo recomiendo ampliamente.
Genuine Hotels.com guest review
1 night trip Dec 6, 2014
Susana
MX
4.0 / 5Excellent
"Disfrutamos mucho nuestras estancia en Palenque"
Estuvimos muy contentos disfrutando del sitio arqueológico de Palenque y después fue muy agradable y relajado llegar al hotel Chablis, donde las habitaciones están amplias, cómodas y limpias, el servicio del hotel y la comida del restaurante son buenos.
Genuine Hotels.com guest review
1 night family trip Nov 16, 2014
Alejandro
MX
5.0 / 5Outstanding
"vacaciones explendidas"
Muy padre regresaria al mismo sitio
Genuine Hotels.com guest review
1 night family trip Nov 16, 2014
miguel angel
MX
5.0 / 5Outstanding
"Molto bene..."
Ubicato in una zona tranquilla e carina, l'hotel ha camere spaziose, pulite, letti comodi e personale cortese. Bello il cortile interno con la piscina. Ottimo il ristorante annesso che prepara piatti locali e piatti internazionali.
Genuine Hotels.com guest review
2 night romance trip Nov 12, 2014
Carlo
IT
4.0 / 5Excellent
"Práctico, cómodo y con staff muy amable"
Muy bien ubicado, cerca de la terminal de autobuses y del centro, habitaciones cómodas y amplias, la alberca es un plus que se agradece con el calor de palenque. El personal siempre atento y amable.
Genuine Hotels.com guest review
3 night romance trip Oct 6, 2014
Omar Valdez
MX
3.0 / 5Good
"Buen hotel"
El hotel es bonito y con una muy buena ubicación, pues se encuentra a 5 minutos a pie de la estación de autobuses ADO. Se encuentra en una ubicación segura donde hay restaurantes, hoteles y agencias de turismo. No obstante lo anterior, el hotel puede ser descuidado en la organización de los tours que ofrece. Les recomiendo estar muy pendientes o contratar los tours con una agencia directamente (en frente del hotel hay una la cual ofrece mejores precios!).
Genuine Hotels.com guest review
2 night romance trip Sep 20, 2014
A Traveler
CO
5.0 / 5Outstanding
"バス停のすぐ近く"
ADOのバス停が地球の歩き方に書いている場所と違っていて新しい立派な建物ができていた。大きな道を挟んでホテルがありその左横の木が茂った道を1分ぐらい歩いたところにホテルがあり非常に便利だった。その道をまっすぐ行くと町の中心部に3分ぐらいでいけ、遺跡に行くバス(料金10ペソ)のバスの客引きがあり非常に便利な場所であった。部屋はきれいで清潔でメキシコで泊まったホテルの中で一番良かった。ホテルの食堂の10%割引券をもらえたので行ったがボリュームがあり値段も高くなく一番おすすめのホテルです。
Genuine Expedia guest review
Other trip Sep 29, 2014
かどやん
JP
3.0 / 5Good
"hotel muito novo, sem elevador."
O hotel está localizado em uma área bem proxima ao sitio arqueológico, onde existem os outros hoteis. Ele está muito bem cuidado porém não tem elevador e ficamos no 3o andar.
Genuine Hotels.com guest review
1 night trip Sep 22, 2014
A Traveler
BR
4.0 / 5Excellent
"A beautiful hotel, great location"
We were looking for a nice, clean & comfortable no-frills hotel and this is exactly what we found at Chablis. The staff are all very friendly and polite and we found that this hotel was the perfect launch pad for our escapades to the Mayan ruins around Palenque. Highly recommended!
Genuine Hotels.com guest review
1 night romance trip Sep 13, 2014
Jorge G L
MX
5.0 / 5Outstanding
"Ottimo hotel al centro di Palenque"
Questo hotel con piscina é ottimo come base di partenza per visitare la cittadina di Palenque, il sito archeologico, e per andare a San Cristobal. Non c´é il parcheggio interno.
Genuine Hotels.com guest review
2 night romance trip Aug 20, 2014
Cristiano
IT
5.0 / 5Outstanding
"Parfait"
L'hôtel n'est pas dans le centre (15 min à pieds, sans grand intérêt) mais il y a un bon restaurant sur place. Le personnel est très avenant (ne parlent pas français), les lits grands et confortables, la chambre est propre, environnement très agréable et très calme. Piscine pas très grande mais super et pas très fréquentée. Station ADO à 10min à pieds, taxis collectifs à 5min à pieds pour le site de Palenque.C'est sans aucun doute le meilleur hôtel que nous avons fréquenté en 3 semaines au Mexique.
Genuine Hotels.com guest review
3 night family trip Jul 7, 2014
celinesc17
FR
4.0 / 5Excellent
"COMODA"
EL HOTEL EN MUY BUENAS CONDICIONES, PERSONAL ATENTO Y AMABLE
Genuine Expedia guest review
Other trip Jul 14, 2014
A Traveler
MX
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