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1 room,  2 adults 
Adults Children
Room 1:

Auckland Harbour Oaks - Auckland

-36.846256, 174.768712
4.5 stars
16 Gore Street, Auckland, 1036 New Zealand ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $80
Price Match Guarantee
3.7 201 5

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    Auckland Harbour Oaks
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    Landmarks near Auckland Harbour Oaks

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    Overview of Auckland Harbour Oaks - Auckland

    Location.
    Situated in the heart of Auckland, Auckland Harbour Oaks, a family-friendly apartment, is within walking distance of Westfield Downtown Shopping Centre, 360 Discovery Cruise, and Queen Street Shopping District. Also nearby are DFS Galleria Auckland and Britomart.

    Property Features.
    Auckland Harbour Oaks has an outdoor pool and a fitness facility. High-speed (wired) Internet access is available in public areas (surcharges apply) and an Internet point is located on site. There is a 24-hour business center on site. Additional amenities include laundry facilities, dry cleaning/laundry services, and a safe deposit box at the front desk. Guest parking is available on a limited first-come, first-served basis (surcharge). This is a smoke-free property.

    Guestrooms.
    Rooms feature balconies with city views. The 150 guestrooms at Auckland Harbour Oaks include CD players and washers/dryers. Guests can use the in-room complimentary wireless high-speed Internet access. Rooms are equipped with flat-screen TVs with premium cable channels and DVD players. All accommodations provide desks and phones with voice mail. Bathrooms offer showers, hair dryers, and complimentary toiletries. All units at this 4.5-star apartment have kitchens with stovetops, microwaves, refrigerators, and dishwashers. Additional amenities include coffee/tea makers and irons/ironing boards. In addition, housekeeping is offered daily and amenities available on request include extra towels/bedding.

    Image of Auckland Harbour Oaks, Auckland
    3.7 out of 5 Good (201 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Staff was very helpful and the room was very clean and had a GREAT VIEW. Central locations very handy. I give it a great reating. I would recomend it... to anyone looking for a place to stay in downtown Auckland. by a Hotels.com guest on 03/31/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $80
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Deluxe Queen

    Two Bedroom Harbour View

    Two Bedroom Executive

    One Bedroom Harbour View

    Two Bedroom Superior

    One Bedroom Executive

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Minimum check-in age is: 18
    • Check-in time starts at: 2 PM
    • Check-out time is: 10 AM
    • Pets not allowed
    • Parking height restrictions apply
    • American Express: American Express
    • Diners Club: Diners Club
    • MasterCard: MasterCard
    • Visa: Visa

    • Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • 24-hour business center
    • Computer station
    • Elevator/lift
    • Internet point
    • Luggage storage
    • Number of buildings/towers - 1
    • Number of floors - 37
    • Smoke-free property
    • Swimming pool - outdoor
    • Total number of rooms - 150
    • See more facilities
      • Parking limited (surcharge)
      • RV, bus, truck parking
      • Smoke-free property (fines apply)
      • Wired (high-speed) Internet access - surcharge
      • Year Built 2005
    • Rooms (all rooms include)
    • Clock radio
    • Cookware, dishware, and utensils
    • Cribs/infant beds available
    • Desk
    • Dishwasher
    • Iron/ironing board
    • Kitchen linens (dishtowels, sponges, etc.)
    • Stovetop
    • Washer/dryer
    • Window opens
    • See more room details
      • Balcony
      • Cable TV service
      • CD player
      • City view
      • Coffee/tea maker
      • Complimentary toiletries
      • Cooking facilities
      • Daily housekeeping
      • DVD player
      • Extra towels/bedding
      • Extra towels/bedding in room
      • Flat-panel TV
      • Free Wi-Fi
      • Hair dryer
      • Kitchen
      • Microwave
      • Phone
      • Premium TV channels
      • Private bathroom
      • Refrigerator
      • Shower only
      • Voice mail
      • Wired high-speed Internet access (surcharge)
    • Services
    • Fitness facilities
    • Laundry facilities
    • Parking (surcharge)
    • Safe-deposit box at front desk
    • Tour assistance
    • Business & Event
    • 24-hour front desk
    • Dry cleaning/laundry service
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    National rating

    Official New Zealand Rating provided by Qualmark®
    Qualmark® assigns an official star rating for accommodations in New Zealand. This Apartment property is rated 4 star plus and is displayed on this page as 4.5 stars.
    Official New Zealand Rating provided by Qualmark®

    Dining

    Continental breakfasts are available for a surcharge.

    Recreation

    Recreational amenities at the apartment include an outdoor pool and a fitness facility.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Swimming on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: NZD 7 per person (approximately)
    • Fee for in-room high-speed Internet (wired): NZD 15 (for 24 hours, rates may vary)
    • Self parking fee: NZD 25 per day
    • Rollaway bed fee: NZD 25 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Check-in information

    The hotel has limited parking. Guests are advised to contact the hotel using the number provided in booking confirmation to reserve a space.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Auckland, New Zealand
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    Hotel coordinates:

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    Auckland Harbour Oaks Auckland CBD

    A short guide to Auckland CBD

    On a peninsula overlooking scenic Waitemata Harbour, Auckland CBD is not only the country’s major business centre, but plays host to a concentration of artistic and cultural venues in addition to nightlife precincts. In more recent years, much of the waterfront has been reclaimed for high-end residential apartments, trendy cafes and bars, marinas, and public recreational use.

    see all hotels in Auckland

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Britomart - 200 yards
    • Auckland Britomart Station - 200 yards
    • High Street - 300 yards
    • Westfield Downtown Shopping Centre - 300 yards
    • Queen Street Shopping District - 300 yards
    • Britomart Transport Centre - 300 yards
    • Auckland Ferry Terminal - 400 yards
    • Old Government House - 400 yards
    • DFS Galleria Auckland - 400 yards
    • Auckland Art Gallery - 500 yards

    3.0+ mi

    • Auckland Intl. Airport (AKL) - 11 miles
    • Ardmore, New Zealand (AMZ) - 17 miles
    All hotels in Auckland, New Zealand
    Reviews
    • All (201)
    • Business (5)
    • Romance (7)
    • Family (23)
    • Friends (11)
    • Other (155)
    3.7 / 5
    Good

    Score breakdown (from 201 reviews)

    • 5.0
      (46)
    • 4.0
      (88)
    • 3.0
      (42)
    • 2.0
      (18)
    • 1.0
      (7)

    Average rating for:

    • Cleanliness
      4.0
    • Service
      3.8
    • Comfort
      3.9
    • Condition
      3.7

    Reviews: Overall

    • < Previous
    • Page 1 of 4
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    Auckland Harbour Oaks - Auckland
    5.0 / 5
    Outstanding
    "A Great Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Staff was very helpful and the room was very clean and had a GREAT VIEW. Central locations very handy. I give it a great reating. I would recomend it to anyone looking for a place to stay in downtown Auckland.
    Genuine Hotels.com guest review
    3 night family trip in Mar 2013
    A Traveller
    US

    Auckland Harbour Oaks - Auckland
    4.0 / 5
    Excellent
    "acceptaple appartment"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    acceptable place,close to center area but noisy in weakend nights, but that is normal because it is close to night life area.it is safe area and close to restuarent and shops.there is a small shopping mall close byand also fast food restaurants.
    Genuine Expedia guest review
    Other trip
    Mar 11, 2013
    abdu
    US

    Auckland Harbour Oaks - Auckland
    2.0 / 5
    Fair
    "Sorrunding neighborhood is not suitable for family"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    The staff is not much helpful, they work for their convieniace not for the customers.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    Alan
    US

    Auckland Harbour Oaks - Auckland
    5.0 / 5
    Outstanding
    "Good value for the location"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Incredible security. Was not expecting a full kitchen, but it was there.
    Genuine Expedia guest review
    Response by Auckland Harbour Oaks It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future! We hope you will come back and visit us soon!
    Other trip
    Jan 20, 2013
    A Traveller
    US

    Auckland Harbour Oaks - Auckland
    5.0 / 5
    Outstanding
    "Spacious rooms with a great view."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very spacious and clean rooms situated near the harbor. Helpful staff also.
    Genuine Hotels.com guest review
    Response by Auckland Harbour Oaks Thank you for taking the time to review Auckland Harbour Oaks. We are pleased to read that you found our staff helpful.
    1 night family trip in Jan 2013
    John
    US

    Auckland Harbour Oaks - Auckland
    4.0 / 5
    Excellent
    "Views of Auckland's harbor and Sky Tower"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    Service was rated lower as we only got room service one day of our 6-night stay. We got items from the front desk as needed. It was wonderful being so close to everything in the CBD and at the harbor, although we were across the street from a pole dancer club and that tended to be a noisy place throughout the night.
    Genuine Hotels.com guest review
    Response by Auckland Harbour Oaks Thank you for your feedback. I am disappointed to read that you had a stay that was not up to your expectations. Please note that our property is in Central Auckland, some amount of minimalistic noise is to be expected when opening up your balcony door. I am happy to say that our rooms are well insulated in general and therefore retain heat well and keep away most sounds. None the less, we will do some investigation to see what can be done to limit these sounds in the future.
    6 night trip in Dec 2012
    Pat
    US

    Auckland Harbour Oaks - Auckland
    1.0 / 5
    Poor
    "Across the street from a strip club"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      2.0
    We arrived late and there was a drunken brawl in the lobby. The rooms are very clean and the hotel staff are very helpful. However, the location and environment we found forced us to move hotels.
    Genuine Hotels.com guest review
    5 night trip in Jul 2012
    A Traveller
    US

    Auckland Harbour Oaks - Auckland
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip with friends in Feb 2012
    A Traveller
    US

    Auckland Harbour Oaks - Auckland
    4.0 / 5
    Excellent
    "Close to the port and Queen st."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    It's generally Apartments but some rooms function as Hotel. Operated by Indian staff, enough friendly. A small front deck only, no lobby. Rooms are spacy, include kitchen facilities. External door and all the interior services are accessible by room e-key - Gym hall, laundry, pool etc. In-room continental breakfast consists of 2 buns, milk, cheese, […] coffee / tea and an apple. Convenient location at walking distance to ferries and cruise ship wharves, 2 blocks to Queen st. 24hr opened small food shop is next door. Read more
    Genuine Hotels.com guest review
    1 night trip in Dec 2011
    Alexander G.
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Auckland Harbour Oaks - Auckland
    4.0 / 5
    Excellent
    "Great base for a BRATS reunion"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    We found our rooms to be very clean. The views were great from the 36th floor, of Auckland harbour. The service was good, the Staff tried to help. The location was good, very central. Mayber more than one staff member at 10am check out would help things to flow better. It was a great place to stay for a weekend in the city, and also for The ANZ Brats […] reunion. Read more
    Genuine Hotels.com guest review
    2 night trip with friends in Jun 2013
    Scott
    NZ

    Auckland Harbour Oaks - Auckland
    5.0 / 5
    Outstanding
    "Perfect for overnight stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Ask for extra blanket if cold
    Genuine Hotels.com guest review
    1 night business trip in Jun 2013
    Anita
    NZ

    Auckland Harbour Oaks - Auckland
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Thanks for the free upgrade. Your deskgirl on check out on last thursday morning had a smile. Good and handy stay.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    John V
    NZ

    Auckland Harbour Oaks - Auckland
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      5.0
    Terrible sevice. Am so disapointed in tha ppl that work. There. Nobody acually wants to help and for that I recieved a parking ticket after I had asked in my order for a car park. Not happy wont b bak. Needs new staff
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Shannon
    NZ

    Auckland Harbour Oaks - Auckland
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night trip in May 2013
    A Traveller
    AU

    Auckland Harbour Oaks - Auckland
    4.0 / 5
    Excellent
    "Great Service"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Awesome stay. Did find a couple of claenliness issues but all in all great. The team at the front desk was super!!!! Awesome....
    Genuine Hotels.com guest review
    2 night trip with friends in May 2013
    A Traveller
    NZ

    Auckland Harbour Oaks - Auckland
    4.0 / 5
    Excellent
    "Comfortable bed"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    After a long flight, we were welcomed into the hotel by a friendly clerk. It was only 5:30 a.m. but our room and very comfortable bed was ready and waiting for us.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    CA

    Auckland Harbour Oaks - Auckland
    4.0 / 5
    Excellent
    "Great location"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Great! Did not expect it to be an apartment type. Saved us heaps of money on food and other stuff. I highly recommend families with two children. Walking down the harbour was a few minutes away. Queen street, another fantastic shopping place.
    Genuine Hotels.com guest review
    3 night family trip in Apr 2013
    Leo 1831
    AU

    Auckland Harbour Oaks - Auckland
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    NZ

    Auckland Harbour Oaks - Auckland
    3.0 / 5
    Good
    "ok"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Ok, but I don't think it was really a 4 and a half star.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    NZ

    Auckland Harbour Oaks - Auckland
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    AU

    Auckland Harbour Oaks - Auckland
    4.0 / 5
    Excellent
    "good value and location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Comfortable stay, central location, clean rooms, enjoyed the harbour views. But a little bit noisy when windows were left open at night but that was solved easily.
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    A Traveller
    AU

    Auckland Harbour Oaks - Auckland
    4.0 / 5
    Excellent
    "Very good!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Generally, it's pretty good. The corridor is too narrow, but the room size is very good.
    Genuine Expedia guest review
    Other trip
    Mar 16, 2013
    A Traveller
    NZ

    Auckland Harbour Oaks - Auckland
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    NZ

    Auckland Harbour Oaks - Auckland
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    NZ

    Auckland Harbour Oaks - Auckland
    5.0 / 5
    Outstanding
    "Good Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    convenient location,safe underground parking area ,walking distance to the pier as well as skycity tower and queens st. and new world superstore. and many Indian Restaurants!!!!I stayed there from wed to sat. Wed being students concession night and friday being the weekend night, there was a lot of noise and commotion on the streets as many pubs are […] in the vicinity.the rooms are not airconditioned so had to keep balcony door open.Hence disturbed sleep after a tiring day following extensive sight seeing in and around Auckland.front office guys are too good and go out of their way to help and provide all local help.Continental breakfast provided is good enough to fill up.Minus point is the flooding of the wash basin which wasnt rectified inspite of informing the reception and the other headache was the very hard flush!! Read more
    Genuine Expedia guest review
    Other trip
    Mar 12, 2013
    A Traveller
    IN

    Auckland Harbour Oaks - Auckland
    3.0 / 5
    Good
    "Convenient location"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Hotel lobby was smaller than expected, but the room was OK. It will be better if there is air conditioning in the room because it was quite hot during our two days stay. Convenient location because it is near the cruise ship terminal and some nice restaurants there. Staff was pleasant and helpful.
    Genuine Expedia guest review
    Other trip
    Mar 11, 2013
    Sammy
    CA

    Auckland Harbour Oaks - Auckland
    4.0 / 5
    Excellent
    "Great view and excellent facilities"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    We got the 'not quite penthouse' apartment, so had fantastic views over Auckland city and harbour from 2 sides. There was more space than we'd expected and the kitchen was well set out, although could have done with more big pans for cooking. Only staying one night didn't do justice to facilities. Parking is a problem as the hotel has limited parking, […] at a price, and 24 hr parking locally seems sparse. Read more
    Genuine Hotels.com guest review
    1 night family trip in Jan 2013
    A Traveller
    GB

    Auckland Harbour Oaks - Auckland
    5.0 / 5
    Outstanding
    "Handy central Auckland Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Handy spot in town. Seems very secure - cards required for everything. Price quite good, apartments well equipped.
    Genuine Expedia guest review
    Response by Auckland Harbour Oaks It was so lovely to read of your wonderful stay with us at Auckland Harbour Oaks. We are so glad that you enjoyed the accommodation and also the location of the hotel. We do hope you will come back and stay with us again in the very near future.
    Other trip
    Mar 7, 2013
    Mary
    NZ

    Auckland Harbour Oaks - Auckland
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Feb 2013
    A Traveller
    GB

    Auckland Harbour Oaks - Auckland
    5.0 / 5
    Outstanding
    "Great location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We love staying here when we're in Auckland. The harbour and city views are fabulous and it's within walking distance of the CBD, Viaduct and Ferry Terminal. Our 2 bedroom unit was great and the staff were very helpful. Will definitely stay again.
    Genuine Hotels.com guest review
    Response by Auckland Harbour Oaks It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We look forward to welcoming you again in the near future!
    4 night romance trip in Feb 2013
    Dianne
    NZ

    Auckland Harbour Oaks - Auckland
    3.0 / 5
    Good
    "Stayed for 3 nights"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Room and facilities were basic - needed updating/refurbishing - some light bulbs were missing - no facecloths were provided - plug in bathroom was missing - expected more for the price paid
    Genuine Expedia guest review
    Response by Auckland Harbour Oaks Thank you for your constructive feedback of our hotel. We appreciate your comments and thorough review. Furthermore, we do regret that the room and facilities did not meet your expectations. We are constantly looking for ways to improve upon our guests experience and welcome any suggestions. Your feedback has been passed onto management for consideration.
    Other trip
    Mar 4, 2013
    Andy
    NZ

    Auckland Harbour Oaks - Auckland
    5.0 / 5
    Outstanding
    "Close to Vector Arena"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Lovely view, friendly service, fairly clean and modern room, a bit noisy early in the morning. Parking is definitely a problem, we got a $65 parking ticket in the Wilson Parking lot for being only 35 minutes over time( It cost us $20.60 overnight) Would stay again as it is very handy to Vector Arena and modern and reasonably clean.
    Genuine Hotels.com guest review
    Response by Auckland Harbour Oaks Thank you for choosing Auckland Harbour Oaks for your recent stay in Auckland. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your feedback and we hope to see you again soon at Auckland Harbour Oaks.
    1 night trip in Feb 2013
    A Traveller
    NZ

    Auckland Harbour Oaks - Auckland
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    NZ

    Auckland Harbour Oaks - Auckland
    2.0 / 5
    Fair
    "Disappointing"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    For a four star hotel - no air conditioning in de luxe queen on 4th floor. Window needed to be open for fresh air. Noise in that area a problem - Late night revellers, street cleaners and rubbish trucks. Would not stay there again out of choice.
    Genuine Hotels.com guest review
    Response by Auckland Harbour Oaks Thank you for your feedback. I am disappointed to read that you had a stay that was not up to your expectations. Please note that our property is in Central Auckland, some amount of minimalistic noise is to be expected when opening up your balcony door. I am happy to say that our rooms are well insulated in general and therefore retain heat well and keep away most sounds. None the less, we will do some investigation to see what can be done to limit these sounds in the future.
    1 night trip in Feb 2013
    A Traveller
    NZ

    Auckland Harbour Oaks - Auckland
    4.0 / 5
    Excellent
    "Central,comfortable,friendly and great veiws"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Enjoyed our stay very much.We found the staff to be very friendly and helpful, and our room had an amazing veiw over the city and harbour and was nice and clean.The only problems we had were a fuse going twice in our two day stay which left us with no power until staff promptly fixed it and a very leaky and very sqeaky shower door that no matter what […] we did awashed our bathroom floor Read more
    Genuine Hotels.com guest review
    Response by Auckland Harbour Oaks Thank you for your constructive feedback of our hotel. We appreciate your comments and thorough review. Furthermore, I am sorry to hear of the inconveniences during your stay. We hope to have the opportunity to welcome you back soon.
    2 night trip with friends in Feb 2013
    Mary
    NZ

    Auckland Harbour Oaks - Auckland
    5.0 / 5
    Outstanding
    "excellent hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent location in Auckland with some splendid views, rooms are very comfortable with great appliances. Would highly recommend this hotel especially if you are going to the vector arena as its only a 10 minute walk.
    Genuine Expedia guest review
    Response by Auckland Harbour Oaks It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We look forward to welcoming you again in the near future!
    Other trip
    Feb 28, 2013
    A Traveller
    NZ

    Auckland Harbour Oaks - Auckland
    3.0 / 5
    Good
    "Good location, however stuff rooms"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Room was small but efficient with size. Bathroom needed a good scrub to get rid of all mould. Lack of air conditioning and the room layout, made the bedroom very stuffy. You could not have the sliding door open, as the street noise was too loud (I was surprised how noisy it was, and we were on 36th floor!). That meant sliding door open in loungeroom […] and that did not help with stuffiness. Air conditioning would have helped, judt for air flow. Otherwise...position of the hotel was great, very central. the view from the room, fabulous. Just the stuffiness. Read more
    Genuine Expedia guest review
    Response by Auckland Harbour Oaks Thank you for your constructive feedback of our hotel. We appreciate your comments and thorough review. I do regret that the bathroom facilities did not meet your expectations, thank you for your feedback, we have notified the Maintenance and Housekeeping team. We are constantly looking for ways to improve upon our guests experience and welcome any suggestions. We hope to have the opportunity to welcome you back soon.
    Other trip
    Feb 26, 2013
    A Traveller
    NZ

    Auckland Harbour Oaks - Auckland
    5.0 / 5
    Outstanding
    "Review of Auckland Harbour Oaks"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was fantastic. Very central to all the action and a short walk to the ferry terminal. The staff were very friendly and helpful. The condition of the room and common areas was perfect. Great views of the city from the balcony and a great breeze rolling through the windows. The only thing I would mention is that there is no free Wifi and I […] heard that other comparable hotels have that. If you are travelling without data roaming you need to pay to use the computer in the lobby downstairs at $2.50 per 30 minute block, which could be in use by someone else. Didn't incomvenience me a great deal though. I would definitely recommend Auckland Harbour Oaks to others. Read more
    Genuine Expedia guest review
    Other trip
    Feb 24, 2013
    Glenn
    AU

    Auckland Harbour Oaks - Auckland
    5.0 / 5
    Outstanding
    "excellent. Great location with great views"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The room was very clean, service was good, Loved the location. Overall it was a very good stay.Thank you.
    Genuine Hotels.com guest review
    2 night trip with friends in Feb 2013
    A Traveller
    AU

    Auckland Harbour Oaks - Auckland
    2.0 / 5
    Fair
    "Average at Best"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    Very average location....Red light district ..... Hotel very poor, rooms had been updated to a 3/5 standard
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    AU

    Auckland Harbour Oaks - Auckland
    4.0 / 5
    Excellent
    "Good location and clean rooms"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      5.0
    Second stay here, good location for Viaduct, Britomart , ferries etc. Rooms on higher floors give good views. Very clean and well maintained.
    Genuine Hotels.com guest review
    Response by Auckland Harbour Oaks Thank you for choosing Auckland Harbour Oaks for your recent stay in Auckland. We were delighted to hear you had an enjoyable time at our hotel. It was a pleasure to have you as our guest. We hope to see you again soon.
    1 night trip in Feb 2013
    A Traveller
    NZ

    Auckland Harbour Oaks - Auckland
    5.0 / 5
    Outstanding
    "Close to what we wanted to do"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was brief but fine. Rather noisy in the night as it is opposite night cubs/ strip clubs - not a very savoury part of town. But suited us to be able to walk everywhere.Would have been helpful if the hotel booking page had said to tick a box if you wished to reserve a car park. The site just said car parking available for an extra cost. When we arrived […] there were no car parks left and we had to be sent to another site a little distance away from the Hotel. Staff were efficient, friendly and welcoming. Room was well appointed with facilities Read more
    Genuine Hotels.com guest review
    Response by Auckland Harbour Oaks Thank you for taking the time to review Auckland Harbour Oaks. We are pleased to see that you enjoyed the location and facilities offered. Thank you for the constructive feedback regarding website changes, we are constantly looking at ways we can better the hotel experience, right from ease of website use.
    1 night trip in Feb 2013
    A Traveller
    NZ

    Auckland Harbour Oaks - Auckland
    5.0 / 5
    Outstanding
    "A very comfortable place"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The room was very spacious and comfortable. The Auckland harbour views from the hotel room were awesome. The little kitchen was fully equipped. Having a washing machine and a drier in the bathroom was very useful. I would definitely stay there again.
    Genuine Expedia guest review
    Other trip
    Feb 10, 2013
    Sophia
    GB

    Auckland Harbour Oaks - Auckland
    4.0 / 5
    Excellent
    "fantastic views from harbour front rooms"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      3.0
    The apartment was very well appointed with fantastic views from the 36th floor, although the handbasin in the bathroom needed changing as it was crazed. The communal areas are non-existant and the corridors to the rooms very narrow.I would recommend this hotel as it is very convenient for the cbd, harbour and easy to use public transport
    Genuine Hotels.com guest review
    Response by Auckland Harbour Oaks We are very glad to hear that the views and spacious rooms enhanced your stay and you had a lovely time. It is wonderful to know that you would recommend this hotel. We would like to apologize for the sink maintenance issue, the maintenance team have been made aware and will be completing a thorough check of all facilities.
    1 night trip in Feb 2013
    A Traveller
    NZ

    Auckland Harbour Oaks - Auckland
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Response by Auckland Harbour Oaks Thank you for taking the time to review Auckland Harbour Oaks. We are pleased to see that you enjoyed your stay.
    1 night family trip in Jan 2013
    A Traveller
    AU

    Auckland Harbour Oaks - Auckland
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Just great thank
    Genuine Hotels.com guest review
    Response by Auckland Harbour Oaks It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch and we look forward to welcoming you again in the near future!
    3 night trip in Jan 2013
    A Traveller
    NZ

    Auckland Harbour Oaks - Auckland
    4.0 / 5
    Excellent
    "Great place to stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The only problem I had was the exterior noise, loud music and drunk people at 4am. The price,location and service was fantastic thanks.
    Genuine Hotels.com guest review
    Response by Auckland Harbour Oaks We are very happy to hear that you enjoyed your stay here at Auckland Harbour Oaks. We are more than pleased that you enjoyed the location and the service we provide. Thank you also for the constructive feedback, we apologise for any inconvenience this caused.
    5 night trip in Jan 2013
    A Traveller
    NZ

    Auckland Harbour Oaks - Auckland
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    Convenient, clean and spacious accommodation. Could have done with air-con so I could have closed windows to keep out late night reveller noises and early morning road works, but otherwise no complaints.
    Genuine Hotels.com guest review
    Response by Auckland Harbour Oaks Thank you for taking the time to review Auckland Harbour Oaks. We are pleased to see that you enjoyed the facilities offered. We thank you for your feedback, we have passed this onto the relevant department to review.
    2 night family trip in Jan 2013
    Eileen
    NZ

    Auckland Harbour Oaks - Auckland
    3.0 / 5
    Good
    "Just a quick stay over"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Friendly staff, just a couple of problems but got them sorted, rooms not as expected, could be cleaner.
    Genuine Expedia guest review
    Response by Auckland Harbour Oaks Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! Thank you for your feedback, this has been passed onto the relevant department.
    Other trip
    Jan 19, 2013
    Sue
    GB

    Auckland Harbour Oaks - Auckland
    4.0 / 5
    Excellent
    "Perfect place for to stay"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    Very good location, nice hotel for longer stay , comfort room with very nice kitchen
    Genuine Hotels.com guest review
    Response by Auckland Harbour Oaks We are so glad to hear you enjoyed your stay. Our amenities, towels and employees are top notch and I am delighted to read that your stay was above expectations.
    2 night trip in Jan 2013
    Ludmila
    NZ
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