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"Very pleasant stay"Reviewed by a Hotels.com guest on May 5, 2012
My family and myself enjoyed the stay very much and would like to stay in any hotel in this chain.
""Reviewed by a Hotels.com guest on May 5, 2012
this stay was certainly better than last time
"decent nite inn"Reviewed by a Hotels.com guest on May 5, 2012
overall worth the money...wifi is not free. kind of tricky entrance and exit. friendly staff.
"get away"Reviewed by a Hotels.com guest on May 5, 2012
enjoyed stay friendly helpful staff the sound of the ocean was very relaxing great view of ocean will stay again
""Reviewed by a Hotels.com guest on May 5, 2012
Hotel was close to the airport so that great.But I hate hate hate all the parking fees in San Franciso.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - Third Party Certified
This property participates in LEED Certified, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Roots Restaurant - SF Weekly Winner for Best Organic Restaurant, this Michelin-rated restaurant offers California cuisine with an Asian Flair. Locally-sourced and seasonally-driven menu items may include: Chinese 5 Spice Short Ribs, Local Caught Salmon in a Ginger-Green Onion sauce, and a Japanese Cesar Salad. Open for breakfast, cocktails, and dinner daily. Atmosphere is California causal with an open flow design.
A compact fitness center, open 24 hours, contains an elliptical machine, treadmill, exercise bike, water cooler, and wall-mounted flat-panel TV.
The Orchard Garden Hotel offers discounted access to a health club about 3 blocks away.
For a scenic waterfront walk or run, guests can head to the Embarcadero, a half-mile from the hotel, and proceed north along the San Francisco Bay toward Fisherman's Wharf.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Flagship stores ring Union Square, among the vanguard of West Coast retail. Chinatown begins at Grant Avenue and Bush Street, while Gold Rush-era mansions crown Nob Hill. South of Union Square, the convention center area includes the San Francisco Museum of Modern Art and Yerba Buena Center for the Arts. Cable cars turn around at Powell and Market streets to head back to Fisherman’s Wharf.
see all hotels in San Francisco"Immaculate room and personable staff"
Really liked the hotel and staff. We'll stay here again. There was new personnel in room service so our breakfasts were inconsistent. Also, I had to explain to our server on the second morning that continental breakfast always comes with fruit. I left the re-charger for my Kindle in the room and it was never found, so I was disappointed that I would […] have to order a replacement, but overall, we really enjoyed our stay. Read more
"No service, great location"
Hotel doesnt have any service, no real restaurant or coffee shop or even a decent valet or bellman service, but rooms are clean, comfortable and great location near everything.
Roots restaurant was excellent. Hotel is clean, comfortable and quiet. Great location.
This guest did not leave a comment.
"At Gateway to Chinatown."
Very courteous and accomodating staff. We had matinee theater tickets and dtaff helped us to check in early.
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"Great location, clean, helpful"
If you like Chinatown, this is great. The hotel is located just outside the gate, just away from the gnarly traffic part. So it was super easy for the staff to hail me a taxi, even in the afternoons. My friend could find it and drop me off easily too. Really excellent location. I had no view whatsoever (brick wall), but the room was super clean and […] had a tub. I'll stay there again. Read more
This guest did not leave a comment.
"Took a Chance"
Picked this hotel off of hotels.com and double checked on yelp for any issues. No big issues on yelp, so I booked for 3 days and 2 nites. Parked vehicle at lot down the street to save a few bucks. That was a good idea because I bought the 3 day bus pass and went everywhere via cable car, bus and walking. The room was very nice. Comfy beds, very clean. […] My room had a view of Bush St. from the 3rd floor. The restaurant at the hotel lobby was rarely open and when it was, few people ate there. I would definitely recommend this hotel and would stay here again on next visit to SF. Read more
This guest did not leave a comment.
"Great location and quiet"
The hotel is two blocks from union square, three blocks to the cable cars, a 10 minute walk to North Beach, and 50 feet from Chinatown's dragon gate. The hotel is also very quiet even in such a busy part of the city. The room was clean but starting to show some wear.
"Orchard Garden Hotel in San Francisco"
Staff is superb, rooms are spotless, great restaurants in neighborhood, fair prices - w hat's not to love?
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"Very comfortable, nice hotel"
All the staff were very helpful. They recommended some very good restaurants in the area, too.
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"Great hotel! I would strongly recommend it!!"
Great location. Nice hotel, good comfort, good price compared to others in the same area. I would strongly recommend it
"Great"
Great Hotel - we will go back.
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Very nice staff. No frills hotel, but very comfortable and clean. Great location with a nice diner across the street for breakfast.
"Orchard Garden Hotel, SF"
Just back from a 3-night stay at the Orchard Garden Hotel in SF. Last time we were there we stayed at the sister hotel, the Orchard, which was also very good. The location is perfect, close to everything but quiet, the room (a junior suite) was big and comfortable and the staff were friendly and helpful.
"Great hotel near Union Square"
Nice, clean, updated hotel within a quick walk of Union Square. A few doors down from the China Town Wall. Great location. Nice staff.
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"Our Anniversary"
We loved our stay. The location is perfect for walking to many great restaurants and Union Square!
"perfect location - worth the money"
Great hotel, staff was friendly and helpful with directions etc. Perfect location right next to chinatown. Overall a wonderful time.
We don't necesarily want it removed but ask the reviewer to give us the appropriate score 1 star being bad and 5 being the best. I think they obviously had it the other way around.
1 response by Orchard Garden Hotel"Small Rooms, great location, expensive."
I read the reviews that the rooms were on the smaller side but they are simply too small for me. We had a king bed that faced a long desk and when my wife was working at the desk, I had to jump onto the bed to get by her. The staff was very courteous, the restaurant was OK, and the location is great. I just felt the rate for a Saturday night was way […] too high for such a small room. Read more
"quiet"
This area near Union Square is very busy, but the hotel is well-insulated against the street noise, which I have found obtrusive in most other hotels nearby. Clean and sleek design. No children allowed. Excellent and cheerful service. Good restaurants within walking distance.
"The OGH in San Francisco was a perfect location!"
Our hotel stay was wonderful! It would have been perfect if the standard room we stayed in was a bit larger. Other than that it was, nice & clean and the bed oh so comfortable after a long day of walking & sight seeing! I loved the location it was central to so much action and fun!! We took a taxi from the airport to the hotel -money well spent. Got […] a 3 day pass for the BART system-again money well spent! Don't bother renting a car! Enjoy!! Read more
We don't necesarily want it removed but ask the reviewer to give us the appropriate score 1 star being bad and 5 being the best. I think they obviously had it the other way around.
1 response by Orchard Garden Hotel"Orchard Garden in San Francisco"
This hotel was perfect for our week end get-away. It was at the entrance of China Town, walking distance to Union Square with lots of shops on the street on our way there. The hotel its self was very clean and they had our room ready when we arrived at noon. Employees were all very nice, cuteous and helpful. It was also very centrally located to all […] the trolley & cable cars. I will definately be back to San Francisco and stay at the Orchard Garden Hotel. Read more
This guest did not leave a comment.
"Wow!"
I love this hotel! Very convenient to the downtown area. Very minimalist in their room decor but who is going to be hanging out in their room when they're on holiday in a great city like SFO!? The rooftop patio is amazing! Just take your leftover grog (if there is any) after dinner and enjoy it there! Fitness center is basic but serves its purpose. […] Beds were very comfortable!! Can't wait to stay here again! Read more
This guest did not leave a comment.
"Solid Hotel"
Nice hotel, good location for tourists. Would recommend.
"our wedding night at the Orchard Garden Hotel"
We spent our wedding night at Orchard Garden Hotel and were very pleased. They were wonderful about an early check in as we had a wedding to dress for. Ours. They also brought us a special bottle of wine to toast each other. Beautiful. Oh and did I mention the box of decadent chocolates? We will stay there again for sure. Maybe our 1st anniversary. […] We were able to walk to everything. Very conveniant. Excellent service. What more can we say? Read more
"Good downtown option"
This is a good boutique option for downtown. Location is good for both business and vacation travelers. I've stayed here twice. I remember having a good sized room the first time, but that is probably because it was a double. The room with the king was a bit small, but adequate. The couch bed was a mess and bent beyond use. We left it closed as a couch […] and my daughter was luckily able to sleep on it. Room was very quite and window faced Grant street overlooking entrance to Chinatown. Staff was courteous and helpful. Family of 3 can fit in one room. 4 people would need 2 rooms. Read more
"Outstanding!"
Newer hotel. Young owner (who I actually met). Outstanding service. Right at the China Town entrance. Just outstanding.
"Orchard Garden Hotel, good location"
This hotel is nicely located near Union Square and China Town in a safe neighborhood. Thou advertised as a king suite it was a normal sized room with a couch and a view of an alley. The bed was very comfortable. The only problem occurred when we tried to get our car in the morning. I called 15 minutes ahead of when I needed the car as instructed by […] the bellman the night before. It took 30 minutes for the car to arrive and when it did I was in a panic to get to the airport. My friend and I wheeled the luggage cart out of the lobby towards the car and started to load the car while the bellman, after telling us where to putt he luggage cart, looked on in a daze. I finally had to say to him, "isn't this YOUR job?" it was unbelievable. He seemed to be in a daze. I've never experienced such bad service before. There are a couple parking garages close by I would suggest self parking! Read more
This guest did not leave a comment.
"Will Definitely Stay Again!"
This guest did not leave a comment.
"Loved Orchard Garden"
We love boutique hotels and Orchard Garden was no exception! When we arrived, we asked for a room with a view and we were informed that the hotel was very busy and unfortunately there were no rooms with a view available. We received our keys and went up to our room only to discover that housekeeping had not finished cleaning it yet. We went back down […] to the front desk and Joy immediately fixed the problem. We ended up with a room on the same floor, but that faced the street so we had a bit of a view. They also gave us a box of complimentary chocolate truffles and a $10 gift card to the minibar to make amends. We were personally escorted to our room by a lovely gentleman (I believe his name was Eric), who explained all the green and eco-friendly aspects of the hotel. What a nice touch! The room was great and we thoroughly enjoyed our stay! Read more
"Location and Great Hospitality"
Had stayed in this location before and loved it. Walking distance to all the places at Union Square and right next to the gateway of China town and along the av of the French district. The Hotel is very fresh and clean. The staff and management were delightful and we felt very welcomed here. We definately would return our visit to this property
"Great except for some glaring issues"
The hotel is well designed and on the right track. However, there were two glaring issues I found that need room for improvement. The first was shower pressure. It seemed to run in and out, would drop off out of nowhere and then come back. Temperature remained consistent though. The second, was housekeeping. Trash in the form of empty coffee cups […] and bottles from the minibar were not thrown away. Things were not tidied up on the counter. Clothes were not folded or put into piles. The cleanliness factor was fine. Beds were always made, towels folded in the bathroom, but nothing left out was organized. One other thing - I asked that they take the basket of minibar food left in my room away and it took 2 requests to do so. On the plus side, everyone seemed pleasant enough and were helpful with getting us cabs when we needed them. Read more
This guest did not leave a comment.
"Nice and reasonably priced boutique hotel in SF"
Rooms are small but great value and very close to China Town and Union Square. I have stayed there twice...great experience both times. The staff are very nice and very helpful.
This guest did not leave a comment.
"A great hotel"
I've stayed in a lot of hotels in SF and this one is at the top of the list. Quiet is a premium in the city and this hotel is QUIET and yet, in the heart of the city. It's also simple and yet lovely.
"Lovely hotel, amazing location!"
Attentive staff, perfect location away from the noise of Union Square, walking distance to most places you want to go! Immaculately clean, well appointed rooms, perfect a/c. A great stay.
This guest did not leave a comment.
"Orchard Garden - Great SF hotel"
Right by Union Square. Great shopping. Nice, friendly staff and service. Would definitely stay here again.
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