"Will pass by Holiday Inn Express in the future"
First, the room television was poor. This was not a problem with the individual TV, but with the digital system the motel uses. Images constantly pixilated and froze. A night without TV in a motel room is not acceptable. Second, there is a charge for the breakfast buffet. At every motel we have stayed at for years, such breakfasts have been included […] in the room charge. Not only that, but there was signage in the elevator that stated the price was $3.99 per person, including tax and tip. This was not true. The price was over $4.00 and did not include the tip. When this was brought to the attention of the desk customer service rep, she said,"I'm sorry, but that's the way it is." She claimed she was unaware of the sign in the elevator. This was typical of customer service. When arriving, the clerk seemed more interested in his cigarette break than checking us in. On the plus side, the building is new and nicely appointed. Read moreGenuine Hotels.com guest review
"Great place to stay!"
Clean, new, comfortable, and friendly staff! We enjoyed our stay and will return! We especially liked the $3.99 all you can eat breakfast! Phillis was in charge of it, and she is the most delightful person you'll ever meet!!!Genuine Hotels.com guest review
"look else where"
One of the more expensive rooms available. Booked it because it had a fitness center. None of the equipment worked. The staff was indifferent, didn't seem to care. There was shampoo and used soap in the shower. The trash was emptied, full of spit cans. Look else where when booking.Genuine Hotels.com guest review
"Not Accommodating - and a little nasty."
All-in-all, it was a decent stay, but I would rather have stayed somewhere else. I, my wife, my mother, and 13 year old daughter stayed here for three nights. I called four hours before we arrived and asked to have a roll-away bed put in the room for my daughter, as she is not easy to sleep with and I wanted my elderly mother to rest well. On arrival, […] I was told it could not happen, and was given no explanation. The next morning I asked again about a roll away bed and a lady working the front desk told me there was not enough room in the room for the roll-away bed, so I suggested we take one of the two tables and one large chair out of the room to make enough room. I was then told that the fire marshal wouldn't allow it. I was never offered any other solution to my dilemma other than it could not be done. I would have gladly paid the cost of a suite if one had been available, but I just got a 'No' answer. And between the beds there is a night stand where I put my hotel door key. I knocked the key off of the stand and it went beside the bed and the night stand, so I got down to get it. The filth I found between the bed and the night stand was horrendous. Obviously, the night stand rarely gets pulled out and cleaned around and behind. From now on I will spend a little more and get a lot better accommodations and cleanliness. Read moreGenuine Hotels.com guest review
Great property, great staff.....so friendly. Very well lit upon returning at night. Comfortable bed, huge towels and abundant bath supplies. AAA+Genuine Expedia guest review
"Nice Hotel, Clean,Nice Staff, Good parking"
We stayed here for one night on our way to Florida. The staff was very pleasant. For some reason our door lock quit working and when we reported it they were so nice and had maintenance fix it right away. The room was clean but bed was not very comfortable. The pool looked ok even though we didn't swim. We did go to the exercise room which was very […] good. Overall, we would stay here again if we are in the area. We did not try the restaurant. Read moreGenuine Expedia guest review
"Comfortable, clean, friendly staff"
I stayed one night in Vicksburg for a conference. This hotel was very clean and comfortable. The staff was efficient and friendly. I had breakfast buffet in the restaurant, there was a good selection and the food was good for the price. I would recommend this hotel to others.Genuine Expedia guest review
"WORST HOTELI HAVE STAYED IN. COULD NOT GET INTO RO"
C PM THOULD NOT GET INTO ROOM LOCK BATTERIES NEED TO BE CHAINGED. WAITED OUT SIDE ROOM UNTIL THEY FOUND A MANAGER. NEXT MORING THE BEAKFAST WAS BAD ALLTHE HOT FOOD WAS COLD. EVEN THE COFFEE WAS COLD. DAY 2 LEFT AND CAME BACK AT 4 :00 THE ROOM WAS NOT TOUCHED THEY HAD TO FIND A PERSON TO CHANGE THE SHEETS AND TOWELS TOOK 4 TRIPS TO GET IT FINISHED THE […] PERSON WAS A BARTENDER. LEFT THE NAXT DAY EARLY. Read moreGenuine Expedia guest review
Best hotel in VicksburgGenuine Hotels.com guest review
We were very pleased with our stay. This will be our stop over when we travel. Thank for having a clean and nice place to stay over.Genuine Hotels.com guest review
"No shampoo etc, breakfest is terrible, no milk etc"
Staff were helpful. Facility is pretty new. Room is spacious. Overall it has been a good experience. It is very close to I20.Genuine Expedia guest review
My family and I stayed several nights while visiting Vicksburg. Rooms were very clean and comfortable. The staff was welcoming and attentive. We throughly enjoyed our stay.Genuine Expedia guest review
"beds are horrible"
was extremely disappointed in the beds.....felt like the springs were poking through the mattress. requested more towels....never received them. breakfast was good.Genuine Hotels.com guest review
Enjoy the stay would stay again.Genuine Hotels.com guest review
"Decent Hotel For The Price Range"
The hotel itself could use some updating but for the price it was a decent stay. The location is excellent and close to many restaurants and the casinos. The staff was very friendly and helpful. The breakfast situation was a little unorganized and needs some work to make it smoother for guests. Overall I was happy with the stay and would visit agai […] n. Read moreGenuine Hotels.com guest review
Great hotel. Restaurant food not exceptional and wait staff was slow.Genuine Expedia guest review
"Not worth the money"
Hotels.com said I had a sofa in room. So did the holiday inn when I called. Got there and no sofa. Plus the toilet seat wasn't attached to potty. For the money it wasn't worth it. Breakfast was good.Genuine Hotels.com guest review
I had no complaints. Although it would be nice if they served turkey products during breakfast.Genuine Expedia guest review
"Great with one problem"
One of the rooms was missing a shower curtainGenuine Hotels.com guest review
We were very pleased with our stay in Vicksburg! I love visiting Vicksburg, such a historic and beautiful town! The bed was comfy and hotel staff very pleasant and helpful!Genuine Expedia guest review
(1) No curtains to darken room. Or the existing curtains would not close. Parking lot lights kept the room brightly lit all night. (2). Fitted sheet would not stay on bed. (3) Toilet seat would not stay up. (4) No shower-curtain liner. You step up into a shallow plastic tub in a plastic shower stall. (5) Hotel brochure in cheap plastic binder. (6) Buffet […] breakfast was cold. Coffee was cheap and go-cup lids did not fit cups. (7) Electronic check-out would not work. Read moreGenuine Expedia guest review
Friendly helpful staff...bedding was not the most comfortable and pillow slips seemed have been unchanged...so I hope the sheets were clean.Genuine Hotels.com guest review
I like the hotel. The restaurant next door was great too.Genuine Expedia guest review
"Not the best"
The staff was very friendly, but the room wasn't very clean. It was like they started cleaning but didn't finish. The floor was not vacuumed, the ironing board and iron were out, and there was a can of furniture polish sitting on the dresser. Also, many of the tv channels were not working properly, which was an annoyance to my kids. It was fine for […] a one night stay, but I will choose a different hotel next time we are there. Read moreGenuine Hotels.com guest review
Bed was terrible. Had to move to another room. Front desk was willing and helpful to move us.Genuine Hotels.com guest review
"Easy access right off I-20 & Halls Ferry rd exit"
Enjoyed our stay. All of the staff were wonderfulI!!!!!Genuine Expedia guest review
"Great hotel!!! Convenient to everything."
Great stay. Staff was awesome. Especially Janis at front desk and Taylee when we were eating breakfast was great and busted her tail to take care of everything by herself. Would stay again.Genuine Expedia guest review
The room was very clean and the breakfast was great. Will definitely stay again.Genuine Hotels.com guest review
"Great place to stay!"
Great staff, clean, comfortable and well maintained rooms. Very nice breakfast with a wait staff that was friendly and helpful. We had a great time in Vicksburg! Free WIFI and we were able to watch to football game too!! Some of our group even forgot their toothbrushes and toothpaste but wasn't a problem! The front desk had what we needed!Genuine Hotels.com guest review
My husband and I have stayed here several times and each time have always been a pleasant stay. The rooms are nice and very clean. The staff is friendly and the breakfast is great as well. A hotel recommended.Genuine Hotels.com guest review
"Holiday Inn Vicksburg Mississippi"
Nice Place! El Sombrero right next door has wonderful food too! Breakfast at hotel was great too!Genuine Hotels.com guest review
Convenient location, Exceptional Friendliness of Staff, Very clean & comfortable room. Breakfast was really good. We would definitely stay here again and will most definitely refer others to stay here as well.Genuine Hotels.com guest review
The lobby was beautiful, great breakfast and curteous staff. Location was perfect! Would stay again.Genuine Hotels.com guest review
"Really nice hotel... will probably return"
Stayed here on our last night before returning home from a week-long vacation. It was the best hotel of the trip. Area was nice, but still appreciated that only guests (using card key) could use elevators... another layer of security for those who 'worry.' The ONLY criticism is a small one... the water in the shower was so hot that I could not turn […] it to get more water pressure while maintaining a comfortable temperature. Of course, it also would have been nice to have breakfast included, but there are trade-offs... such as having ROOM SERVICE! Ordered a great meal & the menu prices were reasonable. Highly recommend this property! Read moreGenuine Hotels.com guest review
"A good stay"
Only knock was the AC froze up and the tv had a big green square :( The place is nice and the staff is pleasant. Located next to a nice Mexican restaurant. My kids enjoyed it. :)Genuine Hotels.com guest review
"Close to Civil war Memorial."
It was an over night stay on way to Florida and I liked to rolling hills.Genuine Expedia guest review
"Clean comfortable room"
We were happy with the service, smiles, and great attitudes of everyone there. We also were happy there was No Noise, (yea!)Genuine Hotels.com guest review
Everything was great! Only there is no complimentary breakfast, $10 per adult.Genuine Hotels.com guest review
Front desk was welcoming. Room was comfortable. The decor is great, very modern and cute color scheme. Beds were not too hard or soft.Genuine Expedia guest review
"Great place to stay"
Perfect location right off I-20 and close enough to all the sights. The pool is a combo indoor/outdoor, so the weather must cooperate to swim. It didn't for our 1 night stay. We'd stay here again if we're back in Vicksburg.Genuine Hotels.com guest review
"Nice hotel - pure breakfast"
Clean and Nice hotel in beautiful areal. The breakfast total chaos with people and no food.Genuine Hotels.com guest review
"Very nice hotel"
This hotel is very nice. The staff was amazing. I would have no problem staying there again.Genuine Hotels.com guest review
"Good but tight"
Was good after gps got us lost but was told it was two queens and its was two full size beds after sleeping in a king size bed with my wife at home the full size bed was tough and the air condition had some isues was 80 ish degrees in the room all night never cooled down my father stayed in a seprate room and had same complait about his room but over […] all nice looking hotel good location and good staff but... isuse and ps: the breakfast is not free almost embaracing that I didn't have money on me thinak god my dad had brought some down with him Read moreGenuine Hotels.com guest review
"Hotel seems ok but...."
Are air conditioner in our room didn't work right... our sheets had hair in them when we pulled them back... waited 15 minutes to check in when there wasn't a line. And to top in all off we wake up the next morning and find out that the breakfast isn't free... $14 for 2 people to eat hotel food... not good food.. hotel food...Genuine Expedia guest review
"Mold and dirty"
The rooms had mold on ceiling and huge dust flying out of air condition.Genuine Hotels.com guest review
It was great on and off the highway. The staff was very friendly and helpful.Genuine Hotels.com guest review
"good place to stay"
Enjoyed our stay, staff were very friendly and helpful.Genuine Expedia guest review
I can stay there again and not second guess the stay.Genuine Hotels.com guest review
"Nice Hotel Be Aware Breakfast Is Not Complimentary"
Nice relatively new hotel that I rested comfortably at. Just be aware that the Breakfast Buffet is not complimentary.Genuine Hotels.com guest review
New property, nicely located and easy on/off the interstate; bed was very comfortable; room did not provide a clock which was odd; restaurant on-site was adequate, not great; mexican restaurant next door might have been a better choiceGenuine Hotels.com guest review
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