Country Inn & Suites By Carlson, Hampton, VA - Hampton

Well first the room rate was entirely to high for the quality of furnishings in the rooms. Big tube tvs, the beds had not actual bed frames but the cheap metal h frame that comes with the bed that won't allow you to sit up in the bed. Also the " business center" printer did not have color ink which made printing my documents difficult. On the last day […] I asked at 7 am if I cou,d get a late checkout of 2pm they told me yes. Upon arriving back at the hotel the front desk employee says Ito me I'm glad you're back early you ready to leave? Which is a totally inappropriate response to a guest who has paid to stay later. The worst part is the computer in the business center doesn't delete downloaded files or the web history when you sign off. I opened the internet browser and it took me directly to someone's personal email! In the downloads section of the computer there were files from January of this year proving they have never on a consistent basis deleted histories or downloads by there guests this is a very very terrible security issue, and because of these things I will never go back there. Ps. The waffles were good though Read more

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Genuine Hotels.com guest review

The customer service was great.

Genuine Hotels.com guest review

Had never stayed at this brand name hotel before. Was sorely disappointed that they misrepresent themselves as "Suites". Given the price that I payed for a one night stay there. $166,00 for a regular room. I could have stayed anywhere else for have the price. Very disappointed and will never use this brand of hotel again.

Genuine Hotels.com guest review

It's fine- not the most convenient to Christopher Newport University, but it's clean, the rooms are large, and the price is right.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

When booking reservation I was informed they only had smoking rooms for the rate advertised. I questioned the cleanliness/odor issue and was told that they took precautions so that the room would not have a smoke odor. Obviously I should have known better. The odor was terrible. I went to store and bought Febreeze but even after spraying the smell was […] very strong. Lesson learned, I will know better next time. Read more

Genuine Hotels.com guest review

Very clean, lobby smelled of apple cinnamon. Thermostat on heater was a little off, woke up quite warm.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very Nice great breakfast nice indoor hot tub and pool. Very clean room.Loved my stay. In town for basketball tournament.

Genuine Hotels.com guest review

The hotel was nice. It was a little far from the convention center though. Overall very pleased.

Genuine Hotels.com guest review

I have stayed at the country inns and suites in Hampton, VA several times before and I will continue to stay there because they never dissapoint. I have always been greeted by friendly front desk staff. My room is always clean and the cleaning staff is friendly as well. There were two things that happened during this stay. First, the fire alarm went […] off. It was brief and never happened again during my stay. No big deal. Second, there were very rowdie children on my floor but that didn't last long either. I figured either the staff or the adults in charge took care of that problem. I will definitely be returning. Read more

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Genuine Hotels.com guest review

Very clean nice hotel around that aera

Genuine Hotels.com guest review

I really enjoyed my stay at the hotel despite the loud fire alarm that was going off all morning even as we were walking out the door. My significant other and I went swimming in the pool which looked small at first glance but it was actually just right when we got into the water. If you have 4 or more children then the pool may be too small but if […] it's just you and your significant other it's really nice. The hotel staff was not extremely friendly but they weren't rude either I think they were nice. We also got a note the first night we stayed saying the fire alarms would be tested the next morning between the hours of 9 a.m.-3 p.m. but they actually started at 9 on the dot and were still going when I checked out. It was very loud and annoying but over all the stay was great, the bed was super comfortable, the bathroom was nice, and the floor I stayed on was very quiet. Read more

Genuine Hotels.com guest review

Very clean and peaceful. Housekeepers very polite and helpful....would surely stay again...

Genuine Hotels.com guest review

The pool and jacuzzi were disgusting. There was mold and mildew covering the entire pool area. Not clean at all.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room was spacious and clean. Free WiFi a nice feature. Hot tub was nice although no towels available. Could have been due to large groups using the pool the evening before? Very nice breakfast area. Breakfast was the usual fare - nothing out of the ordinary. Although I wouldn't give it 5 stars, I would definitely stay there again if in the area.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room on second floor was uncomfortably warm. Room was very noisy to outside sounds and other quest within the structure.

Genuine Expedia guest review

The Thai restaurant, Gah Bua Kham, within walking distance is exellent!

Genuine Hotels.com guest review

Nice room, good breakfast, friendly staff. Just need to get bugs worked out of electronic "key". Had to get staff to open doors for us and other guests' rooms because door keys failed frequently. Otherwise a very nice trip to Hampton!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel as service was ok overall. The pools were not as clean as I wanted it to be. The hot tub had what seemed to sand on the bottom or dirt. They were stained pretty bad snd just looked dirty. I couldnt stand it. The rooms were clean , but the third floor smelled like heavy smokers when the avertising states that it has smoke free environment. […] Im not a smoker so I was very sensitive to the smell. The breakfast was ok, but it had powereded eggs and what seemed to microwaveable link sausage. Its ok for a night or two. Read more

Genuine Expedia guest review

Did wish there was an exhaust fan in bathroom.

Genuine Hotels.com guest review

Overall I was satisfied with my stay. A couple of minor issues where that the heating/ac system in the room was very loud. I ended up turning it off in the middle of the night in order to be able to fall asleep. Secondly, the pillows where extremely flat would have been good to offer a variety of pillow textures, which most better hotels do now. Last, […] when I went down to have my breakfast the "hot foods" where cold and there was very little selection. Having said these things however, when I make my way back to Hampton, Va I will likely choose this hotel again. Read more

Genuine Hotels.com guest review

Overall, the experience was excellent. The Hotel was more than I expected and very well kept. My only observation was that the room was too hot and it didn't seem to react quickly to the thermostat. Other than that, this was a very good Hotel, not only for the money, but judged against any hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were checked in immediately by very friendly, efficient, front desk staff. We travel to Hampton, Virginia often and we always stay at Country Inn & Suites by Carlson. They have an excellent breakfast buffet plus free parking. They also have an indoor pool with WARM water in it. Checking out was just as efficient as checking in. Plus Expedia has great […] rates for this hotel. Read more

Genuine Expedia guest review

Very comfortable, convenient and more than acceptable breakfast

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The best place to stay for the money in Hampton, Va. We continue to come back each year and receives nice treatment from hotel staff.

Genuine Expedia guest review

Very poor and SLOW WiFi connection. TV was old and the remote did not work. On a positive note, room was very clean and it was a good value compared to other places. Bed was comfy and pillows were soft. Convenient location-close to major highways and easy to find.

Genuine Hotels.com guest review

I did not have alot of time to spend at the hotel. The hotel check-in was sensitive to our arrival, the rooms were clean, the beds comfortable and the breakfast area was stocked with the usual items that you see in hotels these days. The staff was sensitive to our request and tried to meet our every need.

Genuine Hotels.com guest review

Overall good to very good. Front desk very friendly and helpful. Maid service not quite up to snuff but it was minor stuff. Breakfast not served until 7 AM on weekends - a bit late for me. I'd stay there again.

Genuine Expedia guest review

Well maintained, clean and comfortable. Pleasant, helpful staff. Very complete and tasty breakfast included.Excellent location, close to I-64, Magruder Blvd, Hampton business district. Very reasonable rate. I would definitely stay there again.

Genuine Hotels.com guest review

Hotel was very nice. However, upon checking out found out that they charged a flat amount per day to the debit card even though no charges were incurred. I did not use the phone in the room. Causes quite a mess with my bank account.

Genuine Hotels.com guest review

staff was A number one

Genuine Hotels.com guest review

The indoor pool was great! They have the pool open till 10pm and then till midnight for adults only. Breakfast was fantastic! All of the hotel staff was always so nice. Great location to the great shopping centers also. Great family place!

Genuine Expedia guest review

The hotel had a great complimentary breakfast. Nice looking pool & spa. Would definitely book this hotel again.

Genuine Hotels.com guest review

The Bed is to die for. This is a great place to stay for a quick stay in hampton.

Genuine Hotels.com guest review

Room was clean and staff were very friendly.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We came "after-hours" and had to bang on the door before we were let in. We were given the keys to the wrong room, but the clerk did run up three flights of stairs to correct it just as we figured it out. Our room smelled horrible, as if it were a smoking room. We had NO soap, shampoo or lotion whatsoever, and had to call twice in the morning before […] it was delivered. The woman taking care of the continental breakfast was very grumpy and obviously put out that we came with 10 minutes left. This was also noticed by other guests, and we spoke about it to each other. We were also not spoken to about a HRBT closure that greatly affected the route to get back to the airport. It would have been nice if the hotel had made a note or sign regarding the closure (only 1 mile away!), as we did not get a paper or watch local news in the 28 hours we spent in Hampton. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

A very well kept hotel. The staff was friendly and our room was spotless. We stayed in a suite and were quite pleased with our accomodations. My only complaint is the loudness of the HVAC system. It cycled on several times during the night and was quite loud at times.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Didn't like the noise of all the motorcycles. If known would not has stayed there.

Genuine Hotels.com guest review