"Great hotel for overnight stay"
Reserved room for overnight stay while traveling from Phoenix to Dallas. Check-in was quick and easy, ask for room overlooking parking area so we could keep a check on our pickup load or patio furniture but there was no danger of theft since area was well lit and well-traveled. Room was very comfortable with all conveniences needed and free breakfast […] in the morning. There were not many good restaurants close by but were further down the road and there was some road noise from nearby freeway but not really bad. We got fairly good rate booking ahead and would consider staying here again. Read moreGenuine Hotels.com guest review
"Like the hotel!"
I like the location of the hotel. Next time I would stay there!Genuine Expedia guest review
"Great free breakfast"
Was either new or newly renovated. Had a great breakfast with omelets and sausage or bacon and potatoes, along with all the usual bagels,etc. Thought room would be bigger based on pics on hotels.com but was adequate in size.Genuine Hotels.com guest review
Have stayed here previously and loved it. This time it sounded as if elephants were dancing above my room. Called down to the desk to report and was told they would check on it, then in roughly twenty minutes there was someone at my door trying to give me new / clean sheets????? I asked were these to cover my ears so now at 1:30am I could get some sleep.... […] Was told thre must have been some confusion???? You think???? Then reported on my departure the noise and was told that I wasn't the first to complain and they sure were sorry and here is a match the price card for my next booking???? There will be no next time for this facility in my bookings. And plan to tell everyone I know of this disappointing stay. Read moreGenuine Hotels.com guest review
"Most Disgusting room ever"
I stayed a total of 2 nights and the first night was one of my worst experiences ever at a hotel. First, someone in the neighboring room was smoking and the smell filled my room. It was supposed to be a non-smoking hotel, so when I called to complain to the front desk they checked with the occupant of the room and they said they were not smoking. Later […] that evening when I was ready to get into bed, the sheets on the first bed were stained and I found a long hair the bed. When I switched to the second bed, it was stained as well. I called the front desk and asked for a change of sheets because of the stains. Nearly 45 minutes later, it was now 11:30 and one of the hotel employees handed me my sheets at the door and did not offer to change them. When I asked them to please inquire about the smoke smell in the room, he said he would have the cleaning crew check the room in the morning and would charge that guest if they were smoking. I went to change the sheets on the bed myself and discovered that the mattress cover was stained even worse than the sheets. I started packing my things and was going to demand another room, but just as I finished zipping my suitcase, the front desk called and offered to switch me to a different room. It was about 12:00am before I was in my new room and ready to unpack. Fortunately my new room was clean and well kept, but I was definitely not satisfied with my stay or with the responsiveness of the evening crew. Read moreGenuine Hotels.com guest review
Good Hotel. Breakfast was great and it was included.Genuine Hotels.com guest review
"Great Hotel for Everyone"
I stayed here for 3 nights on business. My entire stay was delightful. The hotel van will take you to local restaurants as well as to and from the airport. They offer a happy hour until 7 pm with beer & wine as well as food. All of the hotel staff were friendly and helpful and the rooms were well maintained. Overall an excellent value.Genuine Expedia guest review
"Good, quality hotel"
Clean, quiet, nice hotel. Bed was comfy. Only complaint was cold water in bathroom ran warm.Genuine Hotels.com guest review
"Good, quality hotel"
Good, clean, quality hotel. Great value. I had to extend my stay for a couple more days and the desk person was very helpful making it happen. Only small issue was the cold water from the bathroom faucet came out warm. Everything else came out well.Genuine Hotels.com guest review
This hotel was fine, located along I10 it can be a little noisy at times. Right near a mall and only minutes from the airport. Room was clean and staff friendly.Genuine Hotels.com guest review
The down button on the elevator did not work on the floor I was on. I was not told this at check in and when I brought it to their attention they said they knew and called the elevator maintenance company 2 days earlier. I saw many other guests trying to get the elevator also. The hallway floor looked like it hadn't been vaccuumed in awhile. On the […] bright side, the room itself was clean and the staff was friendly. Read moreGenuine Hotels.com guest review
Hotel was great. The only issues were the hallways were very hot and house keeping came by at 9:30 am and I told her to come back later and she never returned.Genuine Hotels.com guest review
"VERY LARGE ROOMS"
The rooms were roomier than expected. The king bedroom also includes a good size of a desk, and there is an additional chair with a footrest. The shower was very clean and good size. I liked that we had a refrigerator and microwave. For the price I say it is excellent quality. The breakfast was also great. Included eggs, bacon, and potatoes. There was […] an option to make your own waffles. Read moreGenuine Expedia guest review
"left more stressed out"
My wife and I wanted to get away to relieve some stress and turns out we went home more stressed out thanks to this hotel. We live 4.5 hours away and we came specifically to this hotel to just relax. We booked through hotels.com which we really love so everything was paid for. When we arrived they asked us for a credit card for incidentals which most […] hotels always do. On the day of check out we noticed a total of 4 charges coming from this hotel on our checking account. One of them was for $16 which is correct but the other 3 totaled several hundred dollars. We quickly returned to the hotel to dispute the charges. The girl at the front desk didn't know what to say so she called her supervisor and we were told that those charges were just charges that would fall of that night. Well they all didn't and their charges caused us a world of trouble since many other scheduled payments tried to go through but wingate had all our funds tied up. Why so many charges especially since we prepaid through hotels.com puzzles us. We got in contact with their sales manager and she denied that their hotel put any charges through except the $16 one. It has been 7 days and still no resolution. We stay at this hotel at least 3 times per year and dont understand what happened this time. What gets me is that they havent fixed it or offered any kind of apology. They owe us a big apology as well as our money and all the overdrafts that they costs us. Read moreGenuine Hotels.com guest review
"Good Choice for El Paso"
This hotel was clean and comfortable. Breakfast was good with a variety of hot and cold choices.Genuine Expedia guest review
STAFF VERY FRIENDLY, SPECIAL THANKS FOR ALLOWING US TO STAY IN POOL AND SPA AREA AFTER HOURS. ATTENDED A WOMEN'S RETREAT SO OF COURSE WE WANTED TO UNWIND IN THE POOL AND SPA----MANAGEMENT WAS VERY NICE AND UNDERSTANDING. MY ONLY COMPLAINT IS THAT THE BREAKFAST AREA WAS QUITE CROWDED. FOOD WAS WORTH WAITING FOR THOUGH!!Genuine Hotels.com guest review
"Wingate ELP Stay"
Second stay in two weeks would suggest to anyone traveling through El Paso.Genuine Hotels.com guest review
The hotel was nice and clean and the staff was friendly, The beds seem to be nearing retirement age (but my wife thought they were better than I did). The only issue with the location is how El Paso has such long one way frontage roads. (Not the hotel's fault) Nearby shopping was nice too.Genuine Hotels.com guest review
"Great Place to stay"
From check in to checkout everything was top notch!Genuine Hotels.com guest review
Great location and comfortable room. Only negative was highway noise.Genuine Expedia guest review
great hotel super breakfast very very clean and tidy the service was excellentGenuine Hotels.com guest review
"El Paso oasis"
Nice place. Good breakfast. Adjoining rooms makes it a little noisy depending on who is next door. Well take care of and very clean.Genuine Expedia guest review
"Very nice travel hotel"
This was a nice hotel to stay for a night because it was clean and conveniently located, however the curtains don't close so you have no privacy and you'll be up with the sun.Genuine Hotels.com guest review
The stay was very comforting, Breakfast was good and the rooms were nice. The only problem we had was that we could hear everything that was going on on the other room. Walls seem to be very thin and that made our stay somewhat noisy!Genuine Hotels.com guest review
"Wingate in El Paso Texas"
Coffee Maker was completely Dirty. I had to wash it myself. the Faucet in the bathroom was somehow broke and doesn't shut off properly. the Jacuzi was off the whole Week I was there for repair. The room was ok (clean) but nothing fancy. It's not a bad place to stay, but I have stayed in better hotels. thanksGenuine Expedia guest review
very bad service, they didnt make up the room the next day I stayed; I forgootten one cofee maker new inside thew room, I talked the next day and they didnt want gave itGenuine Expedia guest review
"Handy to the airport"
Pleasant enough for the price. Could never get our telephone to work.Genuine Expedia guest review
"Trapped in snow storm"
Although it wasn't our choice to be delayed overnight while traveling through El Paso we were pleasantly surprised by the quality and value of our stay at the Windom. The desk staff was etreamly helpful and nice. We were traveling with small children and they were more than helpful in getting us the crib we needed. Also the hot tub looked very enticing […] but unfortunately we didn't bring our bathing suits. Read moreGenuine Hotels.com guest review
"Wingate in El Paso, TX"
We were very comfortable at this hotel. One small detail, bulbs in entry light were not working, two other lamps were unplugged. Otherwise, everything was in excellent condition.Genuine Hotels.com guest review
"Agreat price for a great hotel."
A great hotel with a great price. All around good experience. I will try to stay at the wyndam from now on.Genuine Expedia guest review
"can't wait to go back!!!!!"
very nice hotel, very clean, the breakfast was nice and it was a full spread not just fruit. oh yeah great spa jacuzziGenuine Expedia guest review
"The Wyndam in El-Paso, Tx"
We really appreciated the Pet Friendly accommodations. Usually Pet Friendly hotels are, well, very basic. We were traveling across country to our new home with our animals and we found the accommodations to be lovely. The only comment would be that if you have folks traveling with pets the first floor would be a better choice for the room. Also having […] a little pet area where the animals can relieve themselves that was more than just huge rocks which is very hard on their paws would be super. But we would definitely stay there again. Terry Georgetown, Tx Read moreGenuine Hotels.com guest review
For one night stay, it was a satisfactory one. It covered my expectations. My only comment is that the ac is very noisy.Genuine Expedia guest review
"Wingate by Wyndham El Paso"
The hotel was conveniently located right off I-10. The rooms were very nice for the hotels.com price. Nice indoor jacuzzi and cardio workout room. Continental breakfast till 10 am. The elevators seemed pretty warm and slow, but not a problem. It is windy in El Paso and there were lots of paper and stuff flying around outside, could use more outside […] clean-ups. The staff were outstanding and always there to assist you. Could use larger trash cans insidethe rooms as there were only 2 little ones. Overall, I am very pleased considering the price. Read moreGenuine Hotels.com guest review
"it was okay"
The hotel is right off of I-10, so there was a fair amount of traffic noise. The room was very clean and the bed was comfortable. Service was very good.Genuine Expedia guest review
"Wingate El Paso"
A very good hotel for the money, everything is clean, the service is what youd expect from this category. The only complaint is that the walls are too thin, you can hear a lot from the next room. And there was a constant noise in my bathroom everytime someone took a shower in the room above.Genuine Hotels.com guest review
Spent the weekend at this hotel with my husband. It was a great location. 24H Walgreens is right next door. Movie theater, Target, Starbucks and more are within walking distance or within 1 minute if you drive. I would also recommend the El Paso Surf Club bar and grill about 15-minute drive away. They currently aren't serving alcohol (bummer) but they […] ought to be one of the best (and great deal) baja-style eatery and fish and shrimp tacos around! Read moreGenuine Expedia guest review
"Good nights sleep"
Stayed just one night as we were leaving from airport in the morning but the room and hotel were very clean and the mattress was great. Only downside was that the requested wake up call never came through. Upside was that I used the clock radio next to the bed and set the alarm. Nice feature was readling lights on both sides of the bed. Would stay there […] again in our travels. Read moreGenuine Expedia guest review
"I will use them next visit"
The only question I have is why is their exhaust smell and its really warm in the hallways above the 1st floor? it does seep into the rooms and I had to put a towel at the door to try and block it out. Other than that it has always been a pleasure to stay at the Wingate! Thank you!Genuine Expedia guest review
A good place to stay at, but the insulation from room to room must not exist, Difficult to sleep because you hear every toilet flush, every footstep above and below and we were blessed to have a crying child next to us. Needs more insulation between roomsGenuine Hotels.com guest review
"This is where I always stay in ElPaso"
Nice hotel for the price. Good breakfast every morning and Taco Cabana next door. One problem I had is that you cannot close the curtains on the windows and there was a light from the hotel next door shining into our room. I kept waking up in the middle of the night thinking that it was morning. They also have a sign in the bathroom saying that if you […] forget anything like a toothbrush or shaving cream that they have some for you. We asked for shaving cream but they didn't have it. No big deal but they should remove the sign. We will definitely stay here the next time we visti family in ElPaso. You can't beat the quality for the price! Read moreGenuine Expedia guest review
Very nice hotel.Genuine Expedia guest review
Located right along I-10 this hotel has great access to the freeway and is in a good location in the central part of El Paso, not to be confused with say downtown. East Central would be a good geographical location for this hotel. It is in walking distance to a Wal-greens which is open 24 hours and a Taco Cabana which is also open 24 hours. Bassett […] Center mall is within driving distance, less than a mile. There is also an IHOPsouth of I-10. There are two Starbucks equidistance from the hotel. There is one East of the Hotel on the Gateway and one Northwest just north of Bassett on Geronimo. It's quiet, the drone of the highway isn't that bad and is in very good shape. Read moreGenuine Expedia guest review
Hotel and service were fine. Only negative comment is the hotel is located next to very busy highway resulting on traffic noise until early morning hours.Genuine Hotels.com guest review
We enjoyed the service, the room and location. A great price for what you get. The room was clean, roomy and updated. The service was great. Each person that we meet, they were nice to use. The location was kinda center of the city. We like that a lot. recomand it.Genuine Hotels.com guest review
"Wingate by Wyndham El Paso"
Very good location to downtown area as well as local restaurants and shopping areas. The only problem we had was loud noise above our room on the second floor. Sounded like young kids and lasted until about midnight and did complain to asst mgr and they said thay would speak to them. It happened again early the next AM and next PM again.Genuine Hotels.com guest review
"Good for what it is"
Had limited expectations - which were met. Hotel is clean and comfortable. It's in a rather "sketchy" neighborhood (what hotel in El Paso isn't?). Breakfast was OK. Hot tub was inoperable for 3 of the 4 nights I stayed there. Compared to more "dangerous" choices, this was an OK choice, but the price was relatively dear.Genuine Expedia guest review
"Wyngate at Wyndham"
Absolutely great stay, the cleanest room I have yet to stay in El Paso. Lots of room, friendly staff. Good price.Genuine Hotels.com guest review
Nice hotel with friendly staff.Genuine Expedia guest review
What a pleasant surprise this hotel was after looking at El Paso and thinking what a dump. Lovely lobby and reception area with breakfast eating area off to one side with plenty of tables, chairs and sofas. Very friendly staff who checked us in quickly and gave us details of hotel amenities including pool, indoor jacuzzi and equipment room. Lovely room […] which was clean and whilst lacking views was quiet because it was at back of hotel. Couldn't use the pool as too cold (the weather had been very wet up until we arrived and pool had not warmed up) but jacuzzi was excellent after long day driving. Breakfast was upgraded continental style with eggs and sausage as well as usual cereals, juice, coffee and pastries, bagels, etc. Free wifi and free calls, even long distance and mobiles so I was able to call home on my Birthday to speak with elderly Mother and my sons which was great and quite unexpected. If this group can do it, why can't others? Read moreGenuine Expedia guest review
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