"Too cheap to stay here!"
Our room was between 2nd and 3rd floor, which made it very discomforting to carry 6 bags as we could not use elevator. We had to drag our luggage to and from the room without a cart. There is no gym on the premise; however, the hotel has a special arrangement for their guests to use a gym across the street for $10 per entry. Not only the room location […] was awkward on 2.5 floor, but also the room was very small. Apart from these issues, the stay was not too bad!! If you want to stay here, make sure you get a better room on a decent floor where you can access elevator. Read moreGenuine Hotels.com guest review
"Close to malls"
No restaurant,nno coffee in roomGenuine Hotels.com guest review
room was disgusting and dirty. The bathroom had black mold all over and bad smell. Everything was very dusty and when we tried trying to get another room, the stuff was sooooo rude that actually gave me the option to go back home. I don't recommend this Hotel to anyone. the might have a nice lobby to fool people, but attention and rooms are very po […] or. Read moreGenuine Expedia guest review
"Upgrade necessary for quiet room"
I had to pay an extra to get a room on a quieter floor. The one they first proposed was on the "family" floor with crying babies. The second one the staff offered was next to the pool on the first floor, which is really the basement... The air conditioning made a terrible noise whenever it started. The breakfast was ok at best. In other words, you get […] what you pay for, nothing more. A nice touch: the iced water and the bowl of apples at reception. Read moreGenuine Hotels.com guest review
Nice room,well located. Staff friendly. Renovated rooms but like many bathroom was neglectedGenuine Hotels.com guest review
"So so hotel"
The staff was nice. The room we got was in the old half of the hotel and seems to be wood frame, we can here people from the room above walk. One night they woke me up at 5 AM with the heavy walking. The first entered the room there was a stale smell. The breakfast was continental and was good. They have a pool, I did not use it. Seems to be a family […] hotel, many families stay there. Read moreGenuine Expedia guest review
"Not up to expectations"
We were "guests" for nine days. An attempt was made to charge us $5.00 per coffee pod. The brochure said coffee in the room was complimentary. We never received any soap in the bathroom (sink not shower). The shower curtain was torn. No small refrigerator or microwave in the room. The desk staff was excellent although one female had an attitude. The […] rooms were beautifully simply decorated, and the perfect size. The hotel location was excellent - close to everything. We probably would stay there again, but the hotel had its drawbacks. Read moreGenuine Expedia guest review
The lobby was very impressive but that was the lipstick on the pig. The hotel layout is illogical, there are stairs in the middle of a hallway and unmarked changes in elevation of the hallway floor (an unmatching addition?) the room is adequate enough but the a/c unit is ridiculously loud on start-up and the bathroom sink is ridiculously large - to […] the point where nearly nothing else fits on the counter. Our floor (in 450) creaked as though there were wooden floors which was likely from the sounds of kids running above. The mattresses were fairly Spartan and the furniture somewhat roughed up. This hotel would not be in any of my future plans and I was glad to have only one night there. Read moreGenuine Hotels.com guest review
Close to the metro station.Genuine Hotels.com guest review
"Clean room and very friendly staff"
staff works hard to meet our need such as getting medicine, finding restaurant. located about 10 min car drive from old town, walking distance from shopping mall.Genuine Hotels.com guest review
When checking in I asked if a second person's name be added to folio so that he would be able to receive phone calls in room. She asked me if callers knew my room number. Since United States cell phones do not work in Canada what tape of question was that? When family members called to check on us we were not in room. They were left on hold until they […] hung up! No one at hotel took a message. That was extremely unprofessional and rude. I will never recommend this hotel to anyone. Read moreGenuine Expedia guest review
"No, to far from the historical atractions"
Only 4 to 5 miles from the main atractions, good place to stay.Genuine Expedia guest review
"Affordable, convenient and clean"
We chose this hotel based on price and proximity to the highway and Old Town and it served us well. The location was about a 10 min ride along the same road straight into the Old Town - there were some beautiful houses and parks along the way so the commute was not an issue at all, and neither was parking once we got to the Old Town. The hotel itself […] was clean and the lobby was modern. The room was decent though the bathroom seemed like it could used refreshing due to chips in the counter and tub and dingy looking grout and sink - you could tell it was clean just worn out. The front desk service was friendly overall we have no complaints and I would stay there again. Read moreGenuine Hotels.com guest review
"Great place - Great prices - Good location"
This is a place to stay if you mainly want a room with breakfast. Breakfast is simple (continental) but definitely sufficient. Room was clean and hotel is easy to find and access. This is a good base to explore Quebec city if you have a car. My wife and I stayed there 3 days. Room facing the main boulevard are a bit noisy... I recommend asking for a […] room facing the back of the hotel. I will go back when I travel to Quebec again Read moreGenuine Hotels.com guest review
"Great place - Great location - Good Value"
Great place - Great location - Good Value This hotel is not an all-star but a really good value and easy to find/access. My wife and I enjoyed the stay. The room was very clean and comfy. Breakfast is continental so nothing to shout about but a decent way to start a day. Personnel was kind and helpful. I recommend for a great quality/price ratio. 3 […] to 3.5 stars is a good rating. We were in a room facing the busy boulevard... a bit noisy, ask for something facing the back street :-) Read moreGenuine Hotels.com guest review
The hotel is in a great location for shopping. The Hotel was very clean and the staff were very helpful. I would definatley stay here again.Genuine Hotels.com guest review
"Understanding the history Of the City"
Excellent and fun.Genuine Hotels.com guest review
"Knowledgeable Front Office Staff"
The purpose for my trip was to renew my Canadian Passport and I chose this hotel for its location. It did not disappoint me in that regard. What was not good was the fact that there is no way to get any food or drink in the hotel as their restaurant is closed. It's also not a attract to walk from the front door to the front desk past the deserted former […] restaurant. Apart from that, however, the front office staff have a cheery attitude and are more than helpful in recommending restaurants, driving directions, etc. We so enjoyed the first meal that we had at Paris Grille which is about a block and a half away, that we returned there two more times! The room was also comfortable and clean. Read moreGenuine Hotels.com guest review
Hotel was exactly as pictured. Sort of European boutique in décor. Great staff. Easy on off of main bridge into the city.Genuine Hotels.com guest review
"clean, quite far from downtown, no refrigerator"
The hotel is clean. The room nice. You need a car to go downtown. No refrigerator on the room, which is very unpleasant.Genuine Hotels.com guest review
"Good hotel with easy access"
This hotel was in excellent condition. We enjoyed the pool and the pastries, coffee and tea for breakfast. The location was excellent for those with cars and wanting to take side trips and for the bus to to old Québec. There was a McDonald's across the street and a variety of other restaurants in the neighborhood as well as other shopping. This is not […] in the historic area but access to it is easy and you will have everything you will need in the neighborhood. We will definitely stay here again. This is a good hotel for those who want the facilities and quiet needed for business and for families. Read moreGenuine Hotels.com guest review
"AN OKAY HOTEL!!!"
I stayed at this hotel with my husband and two children. I was happy with this hotel but there were only a few things that disappointed me. 1. The hotel clerk who checked us in did not know anything and kept giving us wrong information 2. Our room was not accessible by elevator only by stairs 3. Slow internet 4. Restaurant under renovation (closed) 5. […] Musty smell in the room (from carpet) I liked the location, the modern look of the hotel, the staff, and the amenities!!! Overall, I would recommend this hotel and I would probably consider staying there again. Read moreGenuine Expedia guest review
The stay at the hotel Quartier was awesome. Every thing was to expectation. I highly recommend it to any visitor.Genuine Hotels.com guest review
"Its pretty good"
Rooms are decent size, bed is comfortable and bathroom is good size. No minibar, no movie options on TV. Free wifi is fast enough for NetFlix. Restaurant downstairs is a bit expensive. If you walk down the street towards town you can find cosmos and some other resataurants which are good. Road side rooms suffer from traffic noise. Also, i think it would […] nice to have proper curtains rather than just venetian blinds. The sun comes up early in Qc in Summer and the blinds dont efficiently block light. As i said, its pretty good, not excellent. Read moreGenuine Hotels.com guest review
I plan to return to this hotel again, quite satisfactory.Genuine Hotels.com guest review
excellentGenuine Hotels.com guest review
"Great parking and accessability"
Would definitely stay here again. Both stays have met our expectations in terms of location, price, parking and overall value.Genuine Hotels.com guest review
"Nice hotel wiht reasonable rates"
I enjoyed the comfort of the room however the majority of the restaurants in that neighbourhood are pricey.Genuine Hotels.com guest review
"great hotel for a travelers with a car"
good hotel. The hotel 2 level parking is definitely requires repair.Genuine Expedia guest review
"It is Ok"
This hotel is Ok and acceptableGenuine Hotels.com guest review
"Modern renovation, friendly staff"
The hotel has an ultra-modern style design. Impressed with its bathroom renovation, while our room is not very spacious (decent though). Very friendly multi-lingual staff. Not in the center of Quebec city but easy enough and not far to get around. The only draw back is there are too many steps from parking lot to lobby, to our room, and there are steps […] on every floor...Overall we are happy with the stay. Read moreGenuine Hotels.com guest review
"Confusing and not welcoming hotel"
This hotel is not very welcoming. Confusing: you have to register first then park the car. Trouble to find back door to reenter hotel from parking. Inside, hotel is like a maze. To get to our room (#353) we had to go up stairs then down some stairs, not very practical with baggage on hand. In the room, with two queen size beds, the only free outlet […] is in the bathroom. Bathroom very small for 2 people with only one hook behind door. We could hear people walking loudly on top of the ceiling. Although the hotel looks very good coming into the lobby, the rest is cheap with soiled carpets and back doors dirty. Thanks God ! we only stay two nights. Read moreGenuine Expedia guest review
Nice hotel, clean, but no coffee or tea available in the room, which is standard in USA for the same price.Genuine Hotels.com guest review
twas a very nice stay, only 2 negatives.... the wifi was spotty and there was no refrigerator to keep my canadien beer cold. the concierge spoke perfect english. i definitely will return again.Genuine Hotels.com guest review
greatGenuine Hotels.com guest review
"The hotel is clean and conveniet"
We went to Quebec city for a family trip of 3 days. It is nice staying in the hotel. The hotel is clean and new, close to bus stops, restaurants, high ways, easy for going to downtown. and kid like the small indoor pool. Staffs are friendly, some are great in English, some have a little accent, still good. the room and bath room is little small for […] us, but still good enough. Read moreGenuine Expedia guest review
Continental breakfast was not fresh. Croissants and Muffins were dry.Genuine Hotels.com guest review
"Ok to good"
We stayed one night at this hotel and we found the room very clean and functional.mcomfort was ok as the bed spreads are very thin and we felt cold all night even though the "noisy" room heat would come on every now and then. Continental breakfast was very basic but it was enough to get us going in the morning. No restaurant because of renovations (that […] were supposed to be completed the day before we stayed but, alas) so can't give a review on food and bar facilities. Read moreGenuine Expedia guest review
Very goodGenuine Hotels.com guest review
"Super swimming pool."
The restaurant associated with the hotel was closed for restoration :-/ Fortunately there were some others in the neighbourhood. Breakfast was simple but OK. I wish croissant would have been fresher and oranges were kind of dry too. Apples in the lobby were a great welcome idea. The pool water was fabulously warm! Must have been 90 degrees! Very relaxing! […] I didn't appreciate to pay extra for Keurig coffee cups in bedroom. Read moreGenuine Expedia guest review
Spacious room. Shower could have used a little makeover (new showerhead, better lighting...)Genuine Hotels.com guest review
"just an average hotel"
The Hotel is just average. Nothing good stands out. a few bad things that stand out are the Breakfast. It is less than average, Hopefully the opening of the restaurant will help out with this. The Wifi Internet, I could not connect to my office server because of how slow it is. Reminds me of Dial-up.Genuine Hotels.com guest review
"Would use again"
Just missing a business center. Great location, close to restaurants and gym (with coupon discount for sessions).Genuine Hotels.com guest review
"Very enjoyable stay"
We stopped at Hotel Quartier for one night en route to visit family. The hotel location was very convenient off the highway and allowed us for a much needed break from the car, into the malls close by. The room was comfortable, wifi was good and it was convenient to have breakfast in the lobby. The continental breakfast had limited options. It was not […] the worse but it was not the best. Read moreGenuine Hotels.com guest review
"A hole in the sheet and the pellows were bad."
Disappointed of the kind of room was selected for me. No extra no upgradeGenuine Expedia guest review
Nice hotel but nothing special. My room was clean and had all the standard hotel room amenities. The only thing is that I found the double beds oddly small (and I'm only 5'4'').Genuine Expedia guest review
"Very nice hotel, close to everything!"
This hotel was renovated, its very nice and clean, breakfast included and close to shopping malls and many restaurants, would go back!Genuine Expedia guest review
"Very bad hotel, I regret my choice"
With a small room, very Noisy with air conditioner or hot air, you can't hear anything in TV, why we have a bad sleep. You have to pay 50$ canadian for deposit, the hotel suppose to give us back after 3 day in credit (in credit card). Very disappointing, we don't like to repeat this experience. Very bad adventure, Lucky, I just stay one night. I can't […] stay 2 nights in this hotel... Read moreGenuine Expedia guest review
the loudest AC unit I've ever seen.Genuine Hotels.com guest review
Excellent hotel, great staff, good breakfast. Close good dining and shopping. Need to drive or take a bus to get into Old Quebec City, but we'll worth it for the value of the hotel. Very modern hotel that feels well above what you pay.Genuine Hotels.com guest review
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