I loved this hotel. The lovely lady at the front desk went out of her way for us, including opening the gift shop for us, and making sure we had enough blankets. She went through a map with us, enthusiastically sharing the must-see sites.Genuine Hotels.com guest review
This is a very charming hotel in a great location (right near the wharfs and shops). The only downside was that we were on the second floor, and it was fairly noisy at night due to the club downstairs. Otherwise, it was a very convenient and fun place to stay for a weekend in Newport.Genuine Hotels.com guest review
"Great place to stay"
ExcellentGenuine Hotels.com guest review
We had a great experience! Accommodations were excellent and you can't beat the location.Genuine Hotels.com guest review
Had a very nice winter weekend here, the room overlooked the skating rink (yacht center/event space in the summer) and is close to lower thames and bowen's wharf. Parking included in the room price and was private to the hotel which was great.Genuine Hotels.com guest review
"OK,for a night or 2!"
2 Bedroom/2 Bath suite.In a fairly well kept antique building.2 queen beds which I knew going in.1 shared tv in the living room.I had my own cleaning business for 12 years,so I can have a sharper eye on cleanliness.The bathrooms and the bedrooms were in pretty good shape.It also had a small kitchen which was a little dirty.The heating vent in the ceiling […] was disgusting.I actually took it down before our other friends arrived and cleaned it myself.You don't even want to know what the interior of the vent looked like! I know this maybe extreme,but as I said I look out for this kind of stuff.The couch still had confetti or something like that on it four days after New Year's.Vacuuming could have used a little more attention,but for one night it was OK. Read moreGenuine Expedia guest review
nice place , my only complaint is that the sound travels through the wallsGenuine Hotels.com guest review
"OK hotel for price and location"
So-so experience. Room was big and nice (two bedroom townhouse). Rooms were tidy though outdated. The bathrooms were nice and recently re-done. Very inconvenient there is no stove or oven in the kitchen. There is a stove only in the one bedroom suites which doesn't make much sense. If you're planning on staying longer than a night and with multiple […] kids - I don't see how that would work for you. Upstairs toilet was clogged when we got there. We arrived at 3 and didn't receive a plunger until 8pm or so. Lady downstairs basically chuckled to my boyfriend that they were looking and would find one when they found one. What hotel doesn't have a plunger easily accessible in the maintenance room? And why the whatever attitude? Do not stay here if you enjoy staying at regular hotels and all the accommodations they provide. This place is operated obviously by few people and they don't seem to be the nicest/friendliest people at that. Also, There is no one there from Midnight until 8am. Just maintenance. So weird. Can't beat view and location. Others we were staying with loved this aspect but I'd almost pay extra to stay somewhere else. This place wasn't cheap so it did not garner the treatment we received, like almost an annoyance. Read moreGenuine Expedia guest review
"Great accomodations for reasonable price!"
The accommodations are wonderful & comfortable. The location is perfect for visiting Newport & at a great price. The kitchenette only offers a microwave for cooking, which worked out fine for my purposes. The bed was super comfortable & a relaxing room.Genuine Hotels.com guest review
"Location, location, location..."
Couldn't ask for a better location...right in the heart of it! And if that weren't enough, the nicest, most caring staff! The cherry on top...huge, clean, well appointed suite with views to die for! We will be back...Genuine Expedia guest review
"Great hotel in a great location!"
The rooms were very spacious and comfortable. Loved the high ceilings and the kitchenette. Our room had a beautiful veiw of the skating rink. Location was great - in walking distance to restuarants and shopping and short drive to the mansions.Genuine Expedia guest review
Fantastic layout! Was there with husband, mother enlaw and daughter. We could all visit in the living space, but had the privacy of our separate rooms. Central location and clean as well!Genuine Hotels.com guest review
clean, good locationGenuine Hotels.com guest review
"A Newport Oasis"
Quiet off-season did not diminish from the splendid service, condition of the room and strategic access to the entire Newport harbor areaGenuine Hotels.com guest review
Great conveniant location with Nice size suite.Genuine Hotels.com guest review
I enjoyed my stay. THE BEDROOMS NEEDS TELEVISIONS!Genuine Hotels.com guest review
"Nice suites in Newport"
The Newport Bay Hotel and Club is a hotel built in an old factory building. All of the rooms are suites which is nice and the location is as good as it gets.Genuine Expedia guest review
"Newport College Reunion"
Couldn't have been more perfect. Convenient, comfortable, clean. We had a blast. Everyone was so pleased! Coffee was delicious, which was IMPORTANT to all. Will definitely stay there again. Couldn't have been a better experience!Genuine Hotels.com guest review
Girlfriend and I decided on a random weekend in Newport and settled on the Newport Bay hotel based on general location and nightly rate. I must say that we were both incredibly impressed with the hotel, the roominess of the suite and the convenience to bars, restaurants and shopping was all way above expectations! Front desk folks and staff were all […] very helpful and helped make the experience very enjoyable. We will absolutely be staying here on our next visit to Newport. Read moreGenuine Hotels.com guest review
"Nice hotel but wasn't for us"
We booked a "one bedroom house" and they gave us a two bedroom which was a nice treat. The room was huge with a living room, kitchen, dining area and half bath on the first floor. Upstairs were two bedrooms and a full bath. There were three balconies but the sides were so high you had to stand to see over them. The lighting was awful in the living room […] with only two lamps and no lighting overhead so you couldn't see at all. What made us decide we couldn't stay there again was the only television was in the living room. For two people who need a tv to fall asleep this was a deal breaker, but might not matter at all to someone else. The only other thing we didn't like is the middle section of floor to ceiling windows did not have any curtains or shades so you were completely visible to anyone across at the next hotel when you had the lights on. We didn't stay for breakfast so I can't speak to that. The staff was pleasant and the location of this hotel is awesome being right across from the Red Parrot and in the middle of everything. Read moreGenuine Expedia guest review
Very roomy time share style hotel. Breakfast, and parking and internet included. Good value.Genuine Hotels.com guest review
excessive loud noise from next door bar, and night-club in basement area, noise did not calm down until 1:30am.Genuine Hotels.com guest review
We picked this hotel due to its great location to downtown Newport. The bed, bedding and pillows need to be updated. We had stains on our pillowcases and found hair in the bed!! The first night we discovered that we were above a nightclub when the music started at 10 pm and ended around 1:30 am. We got NO sleep. The music was so loud that the spotify […] app on our phone could tell us the name of the songs!! We did complain the next day and they kindly move us up a floor and further away from the noise of the night club. So the second night we slept great. Staff was kind and helpful during our frustration of the first night. We spent time at Ocoberfest and it was great to leave the tents and go to the bathroom in our hotel vs waiting in the LONG line a the fest. Read moreGenuine Hotels.com guest review
"Budget hotel, unfriendly service"
When we checked in, there was a rude front desk staff (FYI, front desk service only available from 8am - midnight). I asked where to park the car and was abruptly told there was "an issue" with parking and to keep the car in the check-in parking for "2 minutes" (quite specific), to go upstairs, put my bags down in my room, and immediately come back […] to the lobby to be told where to park. I understood there were some unauthorized car in the lot, and I had no problem with them having to resolve that issue, but there are nicer, more polite ways to deal with that because frankly, it's NOT my fault! Otherwise, pull-out couch was terribly uncomfortable as expected, and sheets were a bit from crumbs that had fallen through the sofa (did not appear they changed the sofa bed sheets recently). No TV in the bedroom, only downstairs in living room. Read moreGenuine Expedia guest review
"Great Location AWFULL HOTEL"
The only thing good about this hotel are the size of the rooms & the location which is right downtown and walking distance to everything. The noise level in the hotel is VERY Loud due to the dance club in the basement. We were on the 2nd floor (3 floors from the club) and could hear the club music as if the speaker was in our room. We could also hear […] people talking and screaming. This lasted till 1am. We then were woken up by the trash collection at 6am right outside our window. The staff from the very beginning was very unhelpful and annoyed when asked just general questions. The "contentental breakfast" is a joke. Coffee and store bought pasteries. For the price this hotel is not worth your time!!! When asked about addressing the above issues the staff said sorry you have to deal with Hotels.com since you booked with them...poor customer service Read moreGenuine Hotels.com guest review
"Great location in historic building"
A group of 4 of us stayed in the 1BR for 1 night for the marathon. The hotel was conveniently located and had free parking (which was very important as the city was crowded for Columbus weekend). The views from the 2 decks were great and the kitchen was very useful to us. I loved the history of the building as well. The staff was also very helpful and […] kind. Something to note: we loved the central location within a few blocks of tons of bars/restaurants... however this is not a secluded getaway spot if that's what you are looking for. Read moreGenuine Hotels.com guest review
"convenient and comfortable in a high-traffic area"
The location and accommodations were perfect for a family weekend getaway. Go into your stay knowing that there is a lot of nightlife right next door as the hotel is on a popular street. We heard music and conversation until after midnight, but it was a tolerable tradeoff for the comfort and convenience.Genuine Hotels.com guest review
"Great hotel at reasonable price!"
This was our third visit to Newport, and we've stayed at the Newport Bay Club each time. The location is such that you can walk to many fine restaurants and it's right on the Marina. The price can't be beat for the location. The condos are spacious, pretty and clean.Genuine Expedia guest review
"Perfect weekend getaway"
Stayed here with a few friends from college. Walking distance to everything needed, clean room, amazing views from the bedrooms! Will stay again most definitely.Genuine Expedia guest review
We loved the location, it doesn't get any better. I asked for a bathroom with a tub at check in and the front desk person wasn't very warm & welcoming. She said its a Time Share hotel & the only tubs were in the 2 bedroon suites. I told her that I have serious chronic pain in my back & was disappointed that there wasn't a tub. She then offered a pass […] to a local health club. The health Club was too far therefore I didnt go. Lastly we found an open condom wrapper in the bedroom closet. I went to the front desk a few times to then find a sign stating they would be back shortly. I couldn't wait and therefor I told the front desk person up C/O. She apologized but again it didn't seem like she really cared. Read moreGenuine Hotels.com guest review
"Right in the middle of everything, huge room."
Enjoyed beaches, shopping and restaurants. Minutes to everything.Genuine Expedia guest review
"Excellent hotel at the best location in Newport"
This hotel was great, it's a timeshare style hotel, so most rooms are suites. The hotel is located right downtown Newport and you can walk to shopping and restaurants. I traveled with the family (wife + 2 kids) and we enjoyed this hotel a lot. Would definitely stay here again.Genuine Hotels.com guest review
Friendly staff but as a timeshare setup, there were no general facilities as at a standard hotel. However, as it is in the centre of Newport , that is not a problem. Our one bedroom suite was large and well organised. There was some noise from the street but it did not interfere with our sleep. Woulddefinitely returnGenuine Hotels.com guest review
"Central location, suite hotel, beds need updating"
overall, just what we needed for our stay in Newport that focused on events at NY Yacht Club. Otherwise, as a hotel, services very basic, allowing us to take advantage of restaurants and amenities nearby. Front desk only available 8am to midnight, so any problems in early morning need to wait. Continental breakfast also very basic, with decent coffee, […] fruit, yogurt, small pastries. Read moreGenuine Hotels.com guest review
"Perfect Location, Great Staff"
The staff literally knew my name before I checked in. Shout out to Ramona at the front desk who was able to help us extend our stay for an extra day without changing rooms. Great balconies with Great views. Will be staying there again.Genuine Expedia guest review
"Nice hotel close to everything!"
This is the second time I have stayed at the Newport Bay Club & Hotel and I was just as pleased with this stay as the first time. The staff were very friendly, our room (suite) was comfortable and spacious with a rustic flair, and the location of the hotel was awesome! We would leave for a few hours to walk around Thames street, grab lunch, etc. and […] then walk back to our room quickly to freshen up before going out again. I was very pleased to find that our suite had a kitchenette that was recently upgraded with granite counter tops and new small appliances (i.e. refrigerator, dishwasher). The bathroom was bigger than I remember and the walk-in glass doored shower was amazing! I will definitely stay here again! Read moreGenuine Expedia guest review
"Great location - nice hotel - but noises"
Love Newport! Convenient location and overall nice hotel. Unfortunately near a lot of noisey bars that keep things "rocking" until about 2:00 a.m.Genuine Expedia guest review
"Prime location for nightlife"
This is located in the center of downtown so it's great for location if you want to be close to all the action. Keep in mind that since it is located in the center there are many people around throughout the day, and especially night. So if you want to go to sleep early and you're a light sleeper this may be a very minor issue, but it didn't bother […] myself or friends in any kind of way. Read moreGenuine Hotels.com guest review
"Two bedroom townhouse with balconies."
The furniture/carpeting is outdated. Could not even sit outside on the balconies...chairs/table broken and dirty...obviously no one cleans the outdoor area which was important to us after paying almost $450 per night.Genuine Expedia guest review
Have stayed many times at this condo/hotel. The only reason I would not give it a rating of "5" is due to the daily cleaning.......peanut butter/jelly on counters not washed.....etc... The hotel staff itself at the desk is up and down - depends on who is there; some are friendly and helpful, some can actually be quite rude. Still would recommend and […] suggest the hotel step up to its asking prices! Read moreGenuine Hotels.com guest review
Located just next door to the Newport Yachting Center. Only problem we encountered was the front desk personnel, they seemed put out if you came to the front desk. The air conditioner in our room did not work and were given a fan for our two night stay. Close to all the shops and restaurants.Genuine Hotels.com guest review
"Hotel is close to center of town"
Overall the hotel was quite good. Had one problem with internet service, but it was resolved relatively quickly. Accommodations were nice. Stayed in a one bedroom suite, plenty of room. Only 1 TV, which was small. Need to upgrade TV and put another one in the bedroom. Continental breakfast was average-not enough selections-some fruit, yogurt on only […] one day, mostly danish and muffins, which were tasty. Need more selections-cereal, bagels-come on this hotel is in the East-no bagels? Rooms were not soundproof-could hear neighbors at night just talking. Need to update soundproofing. Newport is a small town-activities and shopping are close by-many are walkable. Need a car to get to Cliff Walk and Mansions-but it is a short drive. Read moreGenuine Expedia guest review
"Sisters Vacation in Newport"
Great location near shops, restaurants, water and ice cream!! The room size was amazing with a sofa, two chairs, dining table, kitchen and separate bedroom. The bed was much too soft! Sofa bed a bit thin in the mattress area. Breakfast of danish, muffins, fruit and yogurt was sufficient. For the most part the staff was helpful and friendly. Parking […] was convenient. We stayed 3 nights and only used the car to go to the beach area, mansion area and one restaurant on the water. Take a sailboat ride on a great day, it was magnificent! We had a wonderful reunion with each other and loved having such a comfortable seating area. Read moreGenuine Expedia guest review
"Good Room Bad Service"
I have now stayed here twice and the rooms are always great,but the front desk staff are so rude and not helpful at al!!!Genuine Expedia guest review
"everything you need in walking distance"
AWESOME!Genuine Hotels.com guest review
Awesome spacious room, great private parking lot, location right in the heart of downtown! The breakfast is almost non-existent but for the room rate we got, no complaints here!Genuine Hotels.com guest review
"Excellent Accommodations and Excellent Value!"
At this all-suite hotel, the room was spacious, clean, comfortable, nicely outfitted. The facilities aren't 5-star, but they are adequate. I loved having the kitchenette in the suite and the historic charm. It was a little noisy with construction going on around the property. It's so easy to access amenities and attractions of Newport. What a beautiful […] town! I stayed here on business travel, but I can't wait to bring my husband and kids back here for vacation soon! Read moreGenuine Expedia guest review
Amazing hotel! The location is perfect and the customer service was great. We were very impressed with the suite; it was elegant and classy. Everything was clean and management even let us keep our car there after we checked out so that we could walk around Newport for the day :)Genuine Hotels.com guest review
"A perfect spot for a girls weekend"
A great space for a group trip. We had 6 friends on a girls weekend and the room comfortably fit all of us and allowed for easy walking to restaurants and shops. A perfect spot with friendly, helpful staff.Genuine Expedia guest review
"Quick Newport getaway"
Beautiful room!! Great stay will definitely come back.Genuine Expedia guest review
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