All hotels in Cancun, Quintana Roo, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Bel Air Collection Resort & Spa Cancun, Cancun

3.5 stars
Blvd Kukulcan Km 20.5Hotel Zone, CancunQROO77500Mexico, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Good3.2 / 5
Beach
Beautiful beach
Location
Great location
Wellness Area
Poor wellness & sports facilities
Vibe
Poor vibe
218See all 218 Hotels.com reviews
From 1,848 reviewsTripAdvisor Traveller Rating

Bel Air Collection Resort & Spa Cancun, Cancun

Hotel Info: ‎866-539-8117‎

from $101
  • Suite, 1 King Bed, Jetted Tub
  • Deluxe Room, Ocean View
  • Deluxe Room, Lagoon View

At a glance

Key facts

Hotel size

  • This hotel has 155 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-10 PM
  • Check-out time is Noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive rates available
  • Resort fee included

Also known as

  • Bel Air Collection
  • Bel Air Collection Cancun
  • Bel Air Collection Resort
  • Bel Air Collection Resort Cancun
  • Bel Air Cancun
  • Bel Air Collection Hotel Cancun
  • Bel Air Collection Resort & Spa Cancun Hotel Cancun
  • Bel Air Collection Resort And Spa Cancun

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

In the hotel

Food and drink
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in common area
Things to do
  • On private beach
  • Outdoor pool
  • Health club
  • Full-service spa
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Bel Air Collection Resort & Spa Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours (limited menu)
  • In-room minibar (some restrictions)

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Tennis lessons
  • Tennis racquets
  • Windsurfing equipment
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Bottled liquor
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Bel Air Collection Resort & Spa Cancun, Cancun’s small print

Also known as

  • Bel Air Collection
  • Bel Air Collection Cancun
  • Bel Air Collection Resort
  • Bel Air Collection Resort Cancun
  • Bel Air Cancun
  • Bel Air Collection Hotel Cancun
  • Bel Air Collection Resort & Spa Cancun Hotel Cancun
  • Bel Air Collection Resort And Spa Cancun

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 218 reviews

Bel Air Collection Resort & Spa Cancun, Cancun
Outstanding5.0 / 5
Honeymooners
Amazing!
1 night romance trip
Bel Air Collection Resort & Spa Cancun, Cancun
Outstanding5.0 / 5
Only one night but had a good night stay
Romance trip
Bel Air Collection Resort & Spa Cancun, Cancun
Excellent4.0 / 5
Bel Air Collection Cancun
The stay was good. The AC didn't work but they comped our dinner for it. Noise was an issue because of a wedding party. But the price was super low thanks to Hotels.com and the hotel upgraded our room to a nice and spacious ocean-view room on the top floor. Other than the AC not working and the noise from the wedding (which I understand will happen) but this went on until way past midnight and with the AC out, we had to open the patio door to stay cool enough to sleep. Even that didn't help much but made it better of course.
1 night family trip
Bel Air Collection Resort & Spa Cancun, Cancun
Fair2.0 / 5
Breath Taking View
You get what you pay for. The check in area is not very professional looking. Though the gentleman that checked me in, did remember my name. He called by name every time he saw me. The room décor looks like a teenage girl's room. My A/C did not work. After it raining all night the bathroom smelled. I was led to believe I paid for all inclusive, but when I received my bill, that was not the case. But still was decent price. They lead you to believe there are 3 to 4 restaurants, which there is 1, along with a sushi bar. Most of the help only spoke limited English, I guess enough to get by. The only other thing I can say that is positive about this hotel is the view is breath-taking. The view made the whole stay a pleasant one.
3 night trip
Bel Air Collection Resort & Spa Cancun, Cancun
Excellent4.0 / 5
Another Getaway
Another great stay. The hotel is on the beach and there is an infinity pool. That is all we needed. Hotel is a bit weathered, but can be overlooked. Rooms are clean and spacious. Hotel is quiet. Pool music starts about 10am and stops about 5pm. Did not eat at the hotel restaurant. There are restaurants across the street with great food and views for the sunset. Will be back again.
2 night romance trip

See all reviews

Bel Air Collection Resort & Spa Cancun, Cancun

Is the description of this hotel not correct? Tell us