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"Okay"Reviewed by a Hotels.com guest on May 5, 2012
our room was in the basement!
"2012 Cacun Trip"Reviewed by a Hotels.com guest on May 5, 2012
This was great place to stay, no screaming sring breakers. This is an adult oriented all inclusive hotel. The food was excenllent, you have to try the rotisserie chicken on the beach!
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
"HIGHLY RECOMMENDED!!"Reviewed by a Hotels.com guest on May 2, 2012
Wow! What an amazing time we had staying at the Royal Solaris!! We spent our 19th anniversary at this all inclusive resort for 4 days and never even had the slightest urge to go into town or leave the hotel. Friendly staff checked us in. They were knowledgeable, efficient, and there was no waiting. The Time Share lady who offered us a "quick tour" of the hotel but did not get pushy or upset when we told we just wanted to get to our room and then hit the beach. She asked that we come see her, but we never did and we never got bothered with Time Share talk the rest of the time. The multiple pools looked like lots of fun, but hey...we have a pool at home so we spent every waking minute at the beautiful beaches. The "vendors" walking up and down the beach were not pushy at all and after each one made their 1st pass/effort, they didn't bother us the rest of the day. Benjamin and Kike (pronounced kee-kay), were our beach waiters over the weekend and both of them were absolutely tremendous!! We could not have asked for a better experience. The room was clean, it had a comfortable bed, and plenty of water pressure for our showers. Oh...and pay the little extra to get the beach view room...spectacular views of the sunrise and gorgeous blue waters!!
""Reviewed by a Hotels.com guest on May 2, 2012
I loved the hotel and the service is wonderful, however I was really disappointed in the beach. We had to travel to another Palace resort to swim in the ocean and take pictures. But that is my only complaint.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Komono - This restaurant serves breakfast and lunch, and has a bar. A children's menu is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Accessible by ferry, Isla Mujeres is a major ecotourism destination. El Parque Natural Garrafón (Garrafón Natural Reef Park) features coral reefs inhabited by schools of fish. Giant sea turtles come ashore at Tortugranja to lay eggs. North of Isla Mujeres, thousands of rare and tropical birds roost at a natural sanctuary on Isla Contoy.
see all hotels in Isla Mujeres"Nice option on North Beach"
We stayed in a 2-room suite and it was very comfortable. Pretty much anything you could possibly want in the suite and the decor was excellent. The hotel grounds aren't fantastic - the pools are very small and the beach front is somewhat small for the hotel's size, but that's because it is right on the most popular area of the island. If you really […] want a sense of culture, stay elsewhere on the island, but if you want convenient access to North Beach and the main pedestrian stretch (Hidalgo St.) this place is a good option. Read more
"Isla!"
We were there for 2 nights and the hotel staff was amazingly nice and the hotel is conveniently located near (literally steps away from) the beach and Hidalgo Street, which has restaurants and bars. The room was very spacious and the showers were nice. The one big BUT, was that the beds were hard as a rock. They are placed on hard slabs of concrete. […] Both my husband and I had cricks in our necks from sleeping on them. Glad we were able to lie out on the beautiful beach to heal up. The hotel also offered $40 USD massages right on the beach. Read more
"Ixchel Beach Hotel - very enjoyable"
Accommodations (1 bedroom suite) were very comfortable, location was perfect, on a beautiful, calm beach, and staff was helpful and offered suggestions for restaurants and activities on the island. We enjoyed the pace and atmosphere of the town, which was a block from the hotel.
"Fabulous!"
great beach .. nice rooms ... very, very responsive and friendly staff! Great place for couples or families.
"there are so many better places"
Book another hotel. Here's why. I traveled alone and they first said that I can have someone else in my room if my guest gave proper i.d. When we went to the desk to do so, they then changed their mind and said I couldn't have any one else in my room. I felt like they treated me like a 12 year old child. The next time they changed their minds again […] and said I then could have guest. Make up your mind people! You have to stick your head out the window to see the view from the Ocean/Standard room. I had issues at the reception desk several time. I got attitude and was told they would be up to my room in 5 minutes, which ended up exceeding an hour. I couldn't wait any longer so I just went to the desk myself. As for room service, I cam back with the comforters all over my luggage. Looks like they forgot to finish making the beds. Weird. That was the first. Read more
"Great hotel"
This guest did not leave a comment.
"Best Hotel in Isla Mujeres"
Ixchel had the best staff you could ever have. The hotel is at the end of the strip with great access to the beach and all the joys of shopping and food in Isla Mujeres. Our room was kept pristine throughout our stay and the staff was knowledgeable, considerate and friendly. I have stayed at several hotels on the island and overall. Ixchel is the best, […] by far. No comparison. Read more
"Ixchel Beach Hotel in Isla Mujeres, Mexico"
Hotel onthe small size. Staff very friendly and helpful. Very nice Ocean front and easy access. Air Conditioning works Very Well!!! Overall I would stay here again.
"The Ixchell Beach Hotel - very convenient location"
The West wing and the East wing of the property are completely separate management. We didn't know that before we arrived and stayed in the East wing. We had read the reports about the loud music from the disco in front of the East wing, but we could hardly hear any music and it wasn't a problem at all. The location of the hotel is perfect. Great beach […] and Hidalgo Street is just one block away. We were very pleased with our choice of hotels. Read more
"Sleepless in Isla Mujeres"
We stayed at this property 3 years ago and had such a great experiece that we came back. This time around we have a 17 month old and we travelled with another family. We had problems when we checked it, the hotel didn't have the Two bedroom penthouse that we booked for the 5 nights. They only had 3 nights. We were not happy. Next, on Fri, Sat and Sun […] nights there is a nightclub on the beach that plays until 4:00am. If you don't mind not sleeping, then I would say stay at the hotel or choose to stay on a non-weekend. We will be back, but will not endure another sleepless weekend with the loud music. Tne location is perfect and the value is surpassed any other hotel in Isla Mujeres. Read more
"Good location, friendly service, incredible beach!"
It took three tries to find a room that was not musty-smelling, or un-airconditioned. But finally, we found one and it was delightful. The management was very kind about us not accepting the first three rooms. Not much of a view and the room was sparse, but hey! only a few steps to the beach where our umbrella and lounge chairs were waiting for us every […] morning! Can't beat it. Read more
"Ixchel"
Not worth the money even it`s right on the beach. We had pre-paid 6 nights, and that`s way we stayed the hole time. Our room were only cleaned properly and towels replaced 2 of the days.. Rest of the time we didn`t recive fresh towels, or the garbage wasn`t emtied, or the room was not cleaned at all.. And that`s not what none should expect for this […] pricerange.. The hotel is inpersonal, but that`s just personal opinion.. Read more
This guest did not leave a comment.
"Ixchel Beach Hotel a Isla Mujeres, Yucatan, Mexiqu"
Très bon hôtel mais un peu déçu du rapport qualité/prix: - les draps ont encore des traces - la personne à l'accueil n'a pas été très aimable et ne nous a pas spécialement aidé quand nous nous sommes rendu compte à l'arrivée que nous n'avions pas imprimé notre fiche de réservation - les gels et shampoings mis à disposition étaient déjà entamés - le […] servie SPA est très loin des services proposés en France (très cher pour seulement la moitié du temps indiqué à l'origine) Read more
"Väldigt bra hotell"
Ett väldigt bra hotell med perfekt läge,underbar poolrestaurang/bar och bra rum. Försök att inte bo på 5:våning och uppåt då man störs av ventilationen på taket. Vi var tvungna att byta och det blev lite strul med det hela. Förutom detta var det jättebra service och perfekt semester.Rekomenderas varmt.
"Godt hotel med super beliggenhed ved lækker strand"
God standard uden at være luksus. Utrolig venligt personale. Fint værelse - dog savnede vi en altan. Hotellets klare fordel var den perfekte beliggenhed ved øens skønne Playa Norte. Stranden er meget børnevenlig og ren, og man får håndklæder nede på stranden - dejligt og praktisk. Byen er så lille, at der på trods af hotellets lidt afsides beliggenhed […] er der alligevel kun 2 minutters gang til gode restauranter mv. og 10-15 minutters gang til færgen. Hotellets poolbar laver glimrende sandwich, smoothies mv. Vi rejste med 2 mindre børn, og det fungerede fint. Alt i alt kan det bestemt anbefales. Read more
"Ixchel - Nära härlig strand på Mujeres"
Fint läge precis vid stranden!
posizione bellissima proprio sulla Playa Norte , la migliore dell isola ed a pochi passi dal piccolo centro con ristoranti Ideale per famiglie
"Perfekt beliggenhed, gode forhold og god service"
En helt igennem positiv oplevelse. Hotellet ligger perfekt ned til en pragtfuld strand, og med udsigt til den daglige solnedgang. Swimmingpoolen og servicen ved denne var fremragende. Alle byens gode restauranter og butikker ligger inden for bekvem gå-afstand. Betjeningen i receptionen og rengøringen var upåklagelig. Vi havde en to-etagers med penthouse […] - alt fungerede upåklageligt. Isla Mujeres er et meget afslappende sted at holde ferie, kun 20 minutter væk fra Cancuns hektiske turistmiljø. Read more
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