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800-246-835724 hours a day, 7 days a week
Location.
Located in New Orleans (Downtown - Warehouse - Arts District), Harrahs New Orleans Casino & Hotel is close to Riverwalk Marketplace, Bourbon Street, and Jackson Square. Also nearby are Mercedes-Benz Superdome and French Market.
Hotel Features.
Dining options at the hotel include 9 restaurants along with a coffee shop/café. Wireless and wired high-speed Internet access is available in public areas (surcharges apply). This 4-star hotel features business amenities including a 24-hour business center and audio-visual equipment. The hotel offers a restaurant. The staff can arrange tour/ticket assistance, wedding services, and event catering. Additional amenities include a casino, a nightclub, and a fitness facility. Guest parking is available on a limited first-come, first-served basis (surcharge). The property has designated areas for smoking.
Guestrooms.
Rooms have river or city views. The 450 air-conditioned guestrooms at Harrahs New Orleans Casino & Hotel include iPod docking stations and CD players. Beds have pillowtop mattresses. Wireless and wired high-speed Internet access (surcharge) is provided. Rooms are equipped with LCD televisions with premium cable/satellite channels and pay movies. All accommodations provide complimentary weekday newspapers, laptop-compatible safes, and speakerphones with voice mail. Bathrooms offer separate bathtubs and showers, bathrobes, designer toiletries, and makeup/shaving mirrors.
In-room refrigerators and coffee/tea makers are provided. Additional amenities include safes and hair dryers. In addition, amenities available on request include in-room massages and wake-up calls. Housekeeping is offered daily.
"pleasantly surprised"Reviewed by a Hotels.com guest on May 6, 2012
Very friendly staff. Will definately stay there again.
"Newly Remodeled"Reviewed by a Hotels.com guest on May 5, 2012
Overall the 4 night stay was great. I suspect that they are short on some staff for busy weekends. On Saturday, the room did not get cleaned. The beds were made but no cleaning was done and the in room coffee and soap was not replenished. The hotel is newly remodeled and the staff is very friendly and helpful. Everything works and no leaky faucets or toilets etc. The ice machine has not yet been installed on the 4th floor.
Reviewed by a Hotels.com guest on May 5, 2012
This guest did not leave a comment.
"Excellent service, inconvenient location"Reviewed by a Hotels.com guest on May 5, 2012
Staff was really helpful. They offer everything they could do to help us. Room was nothing special, but clean enough. Location was the only problem. To get to downtown by public transportation took a long time. Bus stop was nearby, but the E1 bus doesn't come often, maybe every 20-30 mins? Takes 20-30 mins to get to the end, and then have to transfer to a street car. It also takes about 15 mins to get to Barbone Street. From downtown to the hotel costs 25-40 bucks by taxi. If you have a car, this hotel should be good. It locates right at the highway exit.
"Nice surprise"Reviewed by a Hotels.com guest on May 5, 2012
The hotel was a nice surprise. It was clean, in a good location and nice looking. My only complaint was we had no chairs in the room even though we opted for the deluxe room. When I called they brought us what I would call a kitchen chair. I would think there should be a nice chair in the room for the cost of the room. However, the bed was comfortable and nicely made up and the staff was friendly and helpful. We stayed for two nights and enjoyed our stay.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Ruths Chris - This steakhouse serves breakfast, lunch, dinner and brunch, and has a bar. Al fresco dining is offered (weather permitting). Reservations are required. Some meals may not be served daily.
Besh Steak - This steakhouse serves dinner and has a bar. Reservations are required.
Bambu - This sushi bar serves lunch and dinner, and has a bar.
Fuddruckers - This restaurant serves lunch and dinner.
The Buffet at Harrahs - This buffet restaurant serves breakfast, lunch, dinner, and brunch.
24-hour room service is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Overpriced!"
I grew up in New Orleans and was very excited to have a chance to be a tourist. Harrahs was not worth the cost. Yes, the room was clean and quite..but some of the rooms actually have windows that face the parking lot...yes the parking lot. We were first given a room that had the parking lot view. The bed was not comfortable, there was no desk to work […] from, they charged $11 day to use the internet, parking was $30 a day unless you played in the casino for 30 minutes. Unless you are an amazing gambler the risk it not worth it. House cleaning forgot to leave shampoo in our room three out of 6 days during our day. Read more
"If not needed make sure your room isn't handicap"
Everything was great except both rooms were handicap rooms. If that was all that was available I would understand but the front desk didn't notify us. We didn't complain but it was inconvenient because the shower water went all over the bathroom floor. Also one room didn't have a tub. If not for that the hotel would have received all 5's. I hope we […] weren't keeping someone who needed a handicap room from having one. Read more
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"Members Only"
Do not stay here unless you are a member of there club. If you don't gamble do not bother. I arrived at the hotel at 3:30 and our room was not ready and they said they would call us when it was ready. This was fine until I sat there and watched no less than 25 people check in after we did and immediately get their room. After sitting waiting for some […] time I asked if our room was ready they checked and it was. Did they let us know???...NO! I then asked to talk to the manager who informed me that the reason those people got their rooms first was becasue they were gamblers in the casino. So, in other words my business is not important becase I do not gamble, The room was nice and the valet parking attendants were very nice, however, front desk and management associates need to learn the meaning of customer service. Read more
"Harrah's in New Orleans close to Bourbon St."
EXCELLENT HOTEL!!!!!
Fantastic stay. Best customer service . Felt welcomed
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"Great hotel"
I'm a bit of a hotel snob, and I have no complaints about the hotel. The staff was very friendly, the rooms were nice, and the location is great. I highly recommend this hotel.
"Excellent hotel"
Very good hotel. The hotel workers were very friendly. Service was first rate. The room decor was nice.
"NOLA- Harrah's Wonderful"
The rates were great and the services was outstanding. Thats from parking the truck to check-in and checking - out. The room services was right on time. The staff was very professional.
I wish they had breakfast as part of the room rate.
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"Nice hotel"
Had to wait for check-in; room wasn't ready even at 6:00pm, so I complained and did get upgraded to a Suite. Pull-out sofa bed wasn't the most comfortable though. Nice hotel; staff very friendly. The quality of the food at the buffet is sub-par. I was very disappointed in the dinner buffet. Breakfast buffet wasn't much better. Save your money; eat […] elsewhere. Read more
"HARRAH'S HOTEL IN NEW ORLEANS, LA"
STAYING HERE WAS A TREMENDOUS EXPERIENCE IN ALL AREAS. WE HAVE BEEN FORTUNATE TO TRAVEL ALL OVER THE WORLD AND WE HAVE NEVER SEEN ANYTHING CLOSE TO THE COURTESY, HOSPITALITY, AND EFFICIENCY THAT WE RECEIVED HERE AT HARRAH'S.
Nicest and most helpful hotel staff. We travel frequently and this was a very pleasant experience.
"harras new orleans recent stay"
everything was great at my stay. exceeded my expectations.the only problem,concerning parking i was not aware that you have to swipe your rewards card each day to recieve free parking.
"Harrah's New Orleans..intimate but GRAND!"
I've been to many Harrah's....this has them all beat! Boutique Hotel feeling...personal attention, concern, and immaculate...great room, wonderful bathroom..from Elizabeth at desk to Willie and Sybil on Casino floor...what a first class experience..already recommended it all the way back home.....!! I will be back soon...felt safe and welcome the entire […] time! Read more
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"Great!!!"
Clean great location all-around great!!
"air"
Great overall!!!!!!!!!!!!!!!!!!!!!! But room was hot. ::::::(((((((((
"Friendly and Responsive Front Desk Staff"
First time at Harrah's Hotel and Casino was a great experience. Front desk staff was friendly and helpful. Walking through the Front Desk, and entrance, I was always greeted. The hotel director was also presence who greeted me and my guest. Stayed in many hotels in New Orleans and this will be my stay again.
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"Great location, very nice NEW rooms and super bath"
Great location, easy walk to French Quarter and the casino. Loved the spacious bat with great separate shower and tub....spacious and new.
"Good location, sketchy service"
The hotel was way overpriced probably because the French Quarter and surrounding areas were all sold out as a result of French Quarter Festival. Don't count on getting a wakeup call. I asked for one and it never came. As a backup,the night before, I requested that coffee be delivered at a certain time so if I overslept, I'd at least hear the knock on […] the door. The coffee was also half an hour late and she forgot the cream. Thank god I set my cell phone alarm as a third backup because I would have missed my meeting if I had counted on the hotel. The room decorations were supertacky--with a purple, velor bed cover because purple is Harrah's color. However, the room was also comfortable, quiet and clean. And I couldn't have asked for a better location. Read more
"Harrahs in New Orleans"
Great hotel in a perfect location. The room was exceptional and the bathroom was amazing. Tunnel to the casino came in handy.
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"Business Travelers Beware"
There are no hotel services here. There is no desk to use for business nor is there any room services. You must leave the hotel to eat unless you want an overpriced steak from Ruths Chris. The room is for sleeping much like casinos in Vegas. If you are there to gamble and sleep, you will like this hotel and I would recommend it but not for the business […] traveler. Read more
"Harrah's Casino & Hotel"
This was the first time I stayed at this hotel, I was very pleased. Every staff member who I came across was very helpful and friendly. However, if you want breakfast in the hotel you have to order room service or you have to walk at least a block away.
"Harrah's NO, LA"
Harra's in New Orleans is beautiful. With the casino on-site, and a short walking distance to Canal St, make this a must stay at hotel!!!!
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ROOM WAS GREAT AND SO WAS SERVICE. VERY CLOSE TO PRETTY MUCH EVERYTHING. WOULD STAY HERE AGAIN.
"Casino on the Mississippi"
Hotel is very well appointed. The Casino is connected to hotel by underground hallway. close to French Quarters. but might need taxi in the heat. Casino has buffet but you can not eat there if you not over 21. Hotel restaurants where chain restaurants, and no n=many other choices around to eat at a late hour. Parking is great and can be free with an […] 1/2 hour of gambling or eating at one of the restaurants. Read more
"Harrah's Hotel New Orleans"
Clean modern hotel with excellent service and convenient amenitites. Easy walk to the Convention Center and other area hotels and shopping. Fun city and fun location.
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"Nice Hotel"
My sister and I were on a trip for pleasure. The hotel was very nice and clean (important to us). The room was immaculate and nicely done. The staff was helpful and personable. Definitely the best place to stay for the money. (P.S. Would definitely NOT eat at the buffet in the casino, the price was high and the food was bad!!)
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"GOOD HOTEL/CLASSY"
ROOM SERVICE WAS EXCELLENT
"What a find"
This hotel was absolutely beautiful. Make sure you get a suite as there is so much room. I would definitely stay there again. The casino across the street is very handy for meals and coffee. We have been traveling all over the world and this one was certainly our favorite.
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