it was great, we spent our honeymoon there. The only issue was the beds were a little lumpy. But the room was nice, I plan on staying there again.Genuine Expedia guest review
"Highly Recommend Harrah's Hotel"
We absolutely loved this hotel. From the attentive staff, to the beautiful contemporary rooms, multiple restaurants (with amazing room service) — We highly recommend this hotel! It was in walking distance to everything...the French Quarter, three separate Street Cars, shopping, and even the Aquarium/Zoo. The casino was a perfect size, and built so […] that you have the choice of going through it or not when exiting the hotel. The airport is about 23 miles away... I suggest taking a cab, and NOT the shuttle. Read moreGenuine Expedia guest review
"highly rated, but would not stay there again"
the location is great...close to public transportation, and local attractions. I know this review is about the hotel, but the casino had the tightest slots I have ever seen..not once did I see anyone win enough to get excited about. Even though we gambled a lot, the only thing that got comped was our internet service which was overpriced to begin with. […] In our room, the bed was too hard for a pillow-top, thankfully the pillows were awesome. The faucet handles in the bathroom were in need of work...they were loose in place. The hotel was lovely, and all of the employees were polite, pleasant and helpful. Rooms were clean and room service was great. The big bathtub was a blessing after walking all over town, and needing a good long soak. Read moreGenuine Hotels.com guest review
"Great if you are adults only looking for a casino."
This hotel is not for families with children. It is a beautiful establishment, but I had to pay an extra $30 for my son to stay with us and I had to call housekeeping to get coffee packets sent to our room. It is fine for adults who are there to enjoy the casino atmosphere.Genuine Expedia guest review
"Close to everything"
We had a great experience staying at Harrah's. It was close to great food, great entertainment and walking distance to the French Quarter.Genuine Hotels.com guest review
"Comfy and convenient"
Very friendly service. The pillows are not great but the bed was good. Very clean rooms. Updated. Love that the casino is so close. We were very comfortable and would definitely stay here again.Genuine Expedia guest review
Everyone was very friendly at the front desk area. Checked us in and out quickly. Only complaint was when we got our car back the next day from valet parking, it was so full of bird doo that it was disgusting. I could have parked in the self garage and got 30 minutes free play, did not know until after valeted. But I figured hey it is done and will […] be in a safe dry place, NO! I think they parked it under a tree in the street. We were on vacation driving back to Houston and it was so gross. We finally stopped at a gass station and used the window cleaner thing to try and get some of it off but really made a bigger mess. Oh well other than that our stay was nice. But you may want to self park in the garage if you go and get free 30 minutes of play Read moreGenuine Expedia guest review
"4 day stay"
In general the hotel was very nice. The staff we interacted with were all truly great. The housekeeping department needs to improve in some areas.Genuine Expedia guest review
This is a great hotel to stay at. Close to all that you need in New Orleans.Genuine Hotels.com guest review
I have stayed at several hotels in New Orleans and Harrah's has the best staff of any by far. Check in and check out was pleasurable. I found the location to be more convenient than I expected. It is in walking distance of the French Quarter, the Superdome and Riverwalk. The hotel is separate from the casino so if gambling is not what you want to do […] you need never walk through the casino. It is also much better kept and cleaner than a large majority of the other hotels. The casino has several places to eat in all price ranges and the hotel has a Ruth Chris if spicy New Orleans food isn't for you. They offer both smoking and non-smoking rooms. Read moreGenuine Expedia guest review
"Enjoyable place to stay"
Very nice hotel. Convenient location for visiting the French Quarter. Staff was especially friendly and helpful.Genuine Expedia guest review
I grew up in New Orleans and was very excited to have a chance to be a tourist. Harrahs was not worth the cost. Yes, the room was clean and quite..but some of the rooms actually have windows that face the parking lot...yes the parking lot. We were first given a room that had the parking lot view. The bed was not comfortable, there was no desk to work […] from, they charged $11 day to use the internet, parking was $30 a day unless you played in the casino for 30 minutes. Unless you are an amazing gambler the risk it not worth it. House cleaning forgot to leave shampoo in our room three out of 6 days during our day. Read moreGenuine Hotels.com guest review
hotel was very nice. service was very friendly. Room could have been cleaned better during stay.Genuine Expedia guest review
"If not needed make sure your room isn't handicap"
Everything was great except both rooms were handicap rooms. If that was all that was available I would understand but the front desk didn't notify us. We didn't complain but it was inconvenient because the shower water went all over the bathroom floor. Also one room didn't have a tub. If not for that the hotel would have received all 5's. I hope we […] weren't keeping someone who needed a handicap room from having one. Read moreGenuine Hotels.com guest review
We enjoyed every minute of the stay. Didn't really want to leave the room. The staff were very helpful and kind. Everything in the room was beautiful. Will be back soon :)Genuine Expedia guest review
"Housekeeping and Casino Garage Parking Awful"
The hotel charged $34/day for valet but with 30 minutes of play in the casino, parking is validated. That is great news for me considering I am a gambler. The hotel staff (front desk, concierge, room service) were all professional. I have two complaints. One day, housekeeping did not change our sheets instead the bed was just made (and room cleaned) […] and the linen was not replaced. My second complaint is the casino parking garage had a terrible urine odor. Read moreGenuine Expedia guest review
"Giving Ya'll a "Yee-Hah!""
Staff was extremely helpful and courteous. Our rooms was not ready apon arrival. checked in Hotel @ 2:30.. Room wasn't ready til @4:30. However, staff gave me a courtesy call, Bellman held on to our luggage and valet parking attendants were very helpful with directions & questions! We enjoyed our stay, hope to visit again soon!! Thank You to all the […] NOLA Harrah staff from us here in Texas! It ws a great family experience! Read moreGenuine Expedia guest review
"Crescent city classic dream"
Stayed here for the crescent city classic- very convenient, friendly check-in staff, and gorgeous decor....the only "downfall" was the down pillows...had a huge crick the morning of the race......... so words to the rise bring your own pillow!! I stayed at the Sheraton last year which hosts the ccc and valet was 2 hours coming and going, the elevators […] were incredibly slow...will never stay there again! Read moreGenuine Expedia guest review
Do not stay here unless you are a member of there club. If you don't gamble do not bother. I arrived at the hotel at 3:30 and our room was not ready and they said they would call us when it was ready. This was fine until I sat there and watched no less than 25 people check in after we did and immediately get their room. After sitting waiting for some […] time I asked if our room was ready they checked and it was. Did they let us know???...NO! I then asked to talk to the manager who informed me that the reason those people got their rooms first was becasue they were gamblers in the casino. So, in other words my business is not important becase I do not gamble, The room was nice and the valet parking attendants were very nice, however, front desk and management associates need to learn the meaning of customer service. Read moreGenuine Hotels.com guest review
Had a great experience. Would definitely recommend staying here to my friends and family.Genuine Expedia guest review
We would have enjoyed the ability to eat breakfast on site; otherwise, all was excellent, and we hope to return someday.Genuine Expedia guest review
"happy 40th birthday"
it was great. everyone very nice and very helpful. beautiful rooms very cleanGenuine Expedia guest review
"Harrah's in New Orleans close to Bourbon St."
EXCELLENT HOTEL!!!!!Genuine Hotels.com guest review
Fantastic stay. Best customer service . Felt welcomedGenuine Hotels.com guest review
"ok, but would go elsewhere next time"
reserved a king bed, but got 2 double beds, so what's the point of the reservation? blankets on end of beds were visibly soiled friends staying in another room got to check out at 1pm, but they told me the latest was 12pm, then they said 11:30...very inconsistent.Genuine Expedia guest review
"Great time at Harrahs"
Clean comfortable room and friendly staff....Great choice of restaurants in area. Great fitness area.Genuine Expedia guest review
I'm a bit of a hotel snob, and I have no complaints about the hotel. The staff was very friendly, the rooms were nice, and the location is great. I highly recommend this hotel.Genuine Hotels.com guest review
very friendly and great location- walking distance to everything. very busy weekend there and staff handled it very well. would stay again.Genuine Expedia guest review
"Nice staff, good odds at wining, snacks too far"
Very corteous staff, very helpful. The beds were ok, I expectd something better as per other guest comments. In my opinion the beds (matresses)I experienced at the ARIA in Vegas are better. But then again Aria casino is dark and a long walk to the strip. If this hotel (Harrahs) had free wifi I would make it my hero, but it is $11.00 a day. Come on guys! […] Some people may think that all the slot machines are setup the same with the same odds, I don't know. But I really won a few bucks in this one, trust me, in more than one machine. Ok, back to the hotel. They should provide some spoons for the coffee, the hotel should have a small store so that we need not walk so far to get a donut, or snacks. The only choice you have is the casino two blocks away. The lobby is small, the staff well dressed, the walkway that joins the hotel with the casino should be enclosed. I heard a few people complaining of the weather as they crossed. The day was rainy and cold. Read moreGenuine Expedia guest review
"Amazing Harrahs New Orleans"
Hotel was gorgeous. Great location. Excellent service from all. Decorated for Xmas which made it even more beautiful. Beautiful marble bathroom. Super comfy bed and linens. Liked the coffee maker. Got a great rate online. We definitely recommend this hotel.Genuine Expedia guest review
Very good hotel. The hotel workers were very friendly. Service was first rate. The room decor was nice.Genuine Hotels.com guest review
"NOLA- Harrah's Wonderful"
The rates were great and the services was outstanding. Thats from parking the truck to check-in and checking - out. The room services was right on time. The staff was very professional.Genuine Hotels.com guest review
I wish they had breakfast as part of the room rate.Genuine Hotels.com guest review
"Desk staff was outstanding."
I enjoyed the hotel. The front desk staff was the most friendley I have ever encountered. The room I was in was shy of excellent. The safe was locked when I got to my room, I cleaned the surfaces myself since they were sticky, and the in-room coffee was sporadically maintained each day. Those things are important to me as I travel. If I have an opportunity […] to go back to New Orleans, I will consider staying at Harrah's again. Read moreGenuine Expedia guest review
"Nice Hotel, great location"
Hotel and staff were great. Alarm clock did not work so I requested a wake up call but It didn't happen front desk stated that the computer was down...Genuine Expedia guest review
"The staff was so great. Very friendly!! Made us feel very welcome."
nothingGenuine Expedia guest review
If you want great customer service and a clean room, Harrah's is the place! All the staff is extremely helpful and courteous!!! Great location for different places to eat also. I will only stay there the next time I'm in New Orleans!Genuine Expedia guest review
Had to wait for check-in; room wasn't ready even at 6:00pm, so I complained and did get upgraded to a Suite. Pull-out sofa bed wasn't the most comfortable though. Nice hotel; staff very friendly. The quality of the food at the buffet is sub-par. I was very disappointed in the dinner buffet. Breakfast buffet wasn't much better. Save your money; eat […] elsewhere. Read moreGenuine Hotels.com guest review
"Best Location if You Want to Gamble"
The hotel was great. The staff was very friendly. It's quieter than staying in the quarter and there are a lot of restaurants nearby. It's still within easy walking distance of the quarter. If you like to gamble, it's definitely the best place to stay so you don't have to walk far to get back to your hotel.Genuine Expedia guest review
"HARRAH'S HOTEL IN NEW ORLEANS, LA"
STAYING HERE WAS A TREMENDOUS EXPERIENCE IN ALL AREAS. WE HAVE BEEN FORTUNATE TO TRAVEL ALL OVER THE WORLD AND WE HAVE NEVER SEEN ANYTHING CLOSE TO THE COURTESY, HOSPITALITY, AND EFFICIENCY THAT WE RECEIVED HERE AT HARRAH'S.Genuine Hotels.com guest review
Nicest and most helpful hotel staff. We travel frequently and this was a very pleasant experience.Genuine Hotels.com guest review
"harras new orleans recent stay"
everything was great at my stay. exceeded my expectations.the only problem,concerning parking i was not aware that you have to swipe your rewards card each day to recieve free parking.Genuine Hotels.com guest review
"Harrah's New Orleans..intimate but GRAND!"
I've been to many Harrah's....this has them all beat! Boutique Hotel feeling...personal attention, concern, and immaculate...great room, wonderful bathroom..from Elizabeth at desk to Willie and Sybil on Casino floor...what a first class experience..already recommended it all the way back home.....!! I will be back soon...felt safe and welcome the entire […] time! Read moreGenuine Hotels.com guest review
Clean great location all-around great!!Genuine Hotels.com guest review
Great overall!!!!!!!!!!!!!!!!!!!!!! But room was hot. ::::::(((((((((Genuine Hotels.com guest review
"Friendly and Responsive Front Desk Staff"
First time at Harrah's Hotel and Casino was a great experience. Front desk staff was friendly and helpful. Walking through the Front Desk, and entrance, I was always greeted. The hotel director was also presence who greeted me and my guest. Stayed in many hotels in New Orleans and this will be my stay again.Genuine Hotels.com guest review
Hotels seem expensive in New Orleans if you want a decent location. Harrahs was over our budget but it promised a good location and three amenities we like -- fridge, microwave and flatscreen HDTV that is HDMI compatible. Our introduction to the hotel wasn't good. We felt we had to use one of the many porters milling around. The porter took our bags; […] gave us a ticket for them; then never showed up. We had to go down and rescue them from storage. The HD TV that they advertise is one that we have been seeing more and more or -- it is not LCD and we can't plug in our computer to watch the movies and shows that we have downloaded. Also, there is no desk to put your computer on. They definitely do not want you in the room even though the price for it is not cheap. There did not charge us for internet (this was a welcome surprise). Read moreGenuine Expedia guest review
"Great location, very nice NEW rooms and super bath"
Great location, easy walk to French Quarter and the casino. Loved the spacious bat with great separate shower and tub....spacious and new.Genuine Hotels.com guest review
"We will go back...really nice."
The last time we visited New Orleans was the weekend before Hurricane Katrina; at that time, Harrah's did not have a hotel...just a casino. We were very pleased with their beautiful new hotel, connected via an underground tunnel to the casino. The hotel is beautifully done with marble floors, plus a greeter in the lobby. The staff is extremely helpful […] and friendly. The hotel is within walking distance of the French Quarter and downtown attractions. We would recommend it to anyone...very nice. Read moreGenuine Expedia guest review
"Convenient to everything"
This hotel is one of best especially if you like to gamble. The decor of the room was great and the bathroom had marble finish and very spacious. The staff was very friendly and helpful. We enjoyed the convenience of the casino, and the riverwalk was only a block away as well as restaurants. The hotel is on the American side of Canal St. and all you […] have to do is cross the street and you are on the French side headed to the French Quarters. I would definitely go back. Read moreGenuine Expedia guest review
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