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Located in New Orleans (Warehouse District - Convention Center), Harrahs New Orleans Casino & Hotel is close to Spanish Plaza, Jackson Square, and Mercedes-Benz Superdome. Also nearby are French Market and New Orleans Jazz Park.
Dining options at the hotel include 9 restaurants along with a coffee shop/café. Wireless and wired high-speed Internet access is available in public areas (surcharges apply). This 4-star hotel features business amenities including a 24-hour business center and audiovisual equipment. The staff can provide tour/ticket assistance, wedding services, and event catering. Additional amenities include a casino, a nightclub, and a fitness facility. Guest parking is available on a limited first-come, first-served basis (surcharge). The property has designated areas for smoking.
The 450 air-conditioned guestrooms at Harrahs New Orleans Casino & Hotel include iPod docking stations and CD players. Beds have pillowtop mattresses. Wireless and wired high-speed Internet access (surcharge) is provided. Rooms are equipped with LCD TVs with pay movies. All accommodations provide complimentary weekday newspapers, laptop-compatible safes, and speakerphones with voice mail. Bathrooms offer separate bathtubs and showers, bathrobes, makeup/shaving mirrors, and hair dryers. In-room refrigerators and coffee/tea makers are provided. Additional amenities include irons/ironing boards and complimentary toiletries. In addition, amenities available on request include in-room massages and wake-up calls. Housekeeping is offered daily.
We enjoyed every minute of the stay. Didn't really want to leave the room. The staff were very helpful and kind. Everything in the room was beautiful. Will be back soon :)Genuine Expedia guest review
"Housekeeping and Casino Garage Parking Awful"
The hotel charged $34/day for valet but with 30 minutes of play in the casino, parking is validated. That is great news for me considering I am a gambler. The hotel staff (front desk, concierge, room service) were all professional. I have two complaints. One day, housekeeping did not change our sheets instead the bed was just made (and room cleaned) […] and the linen was not replaced. My second complaint is the casino parking garage had a terrible urine odor. Read moreGenuine Expedia guest review
"Giving Ya'll a "Yee-Hah!""
Staff was extremely helpful and courteous. Our rooms was not ready apon arrival. checked in Hotel @ 2:30.. Room wasn't ready til @4:30. However, staff gave me a courtesy call, Bellman held on to our luggage and valet parking attendants were very helpful with directions & questions! We enjoyed our stay, hope to visit again soon!! Thank You to all the […] NOLA Harrah staff from us here in Texas! It ws a great family experience! Read moreGenuine Expedia guest review
"Crescent city classic dream"
Stayed here for the crescent city classic- very convenient, friendly check-in staff, and gorgeous decor....the only "downfall" was the down pillows...had a huge crick the morning of the race......... so words to the rise bring your own pillow!! I stayed at the Sheraton last year which hosts the ccc and valet was 2 hours coming and going, the elevators […] were incredibly slow...will never stay there again! Read moreGenuine Expedia guest review
Do not stay here unless you are a member of there club. If you don't gamble do not bother. I arrived at the hotel at 3:30 and our room was not ready and they said they would call us when it was ready. This was fine until I sat there and watched no less than 25 people check in after we did and immediately get their room. After sitting waiting for some […] time I asked if our room was ready they checked and it was. Did they let us know???...NO! I then asked to talk to the manager who informed me that the reason those people got their rooms first was becasue they were gamblers in the casino. So, in other words my business is not important becase I do not gamble, The room was nice and the valet parking attendants were very nice, however, front desk and management associates need to learn the meaning of customer service. Read moreGenuine Hotels.com guest review
Had a great experience. Would definitely recommend staying here to my friends and family.Genuine Expedia guest review
We would have enjoyed the ability to eat breakfast on site; otherwise, all was excellent, and we hope to return someday.Genuine Expedia guest review
"happy 40th birthday"
it was great. everyone very nice and very helpful. beautiful rooms very cleanGenuine Expedia guest review
"Harrah's in New Orleans close to Bourbon St."
EXCELLENT HOTEL!!!!!Genuine Hotels.com guest review
Fantastic stay. Best customer service . Felt welcomedGenuine Hotels.com guest review
"ok, but would go elsewhere next time"
reserved a king bed, but got 2 double beds, so what's the point of the reservation? blankets on end of beds were visibly soiled friends staying in another room got to check out at 1pm, but they told me the latest was 12pm, then they said 11:30...very inconsistent.Genuine Expedia guest review
"Great time at Harrahs"
Clean comfortable room and friendly staff....Great choice of restaurants in area. Great fitness area.Genuine Expedia guest review
I'm a bit of a hotel snob, and I have no complaints about the hotel. The staff was very friendly, the rooms were nice, and the location is great. I highly recommend this hotel.Genuine Hotels.com guest review
very friendly and great location- walking distance to everything. very busy weekend there and staff handled it very well. would stay again.Genuine Expedia guest review
"Nice staff, good odds at wining, snacks too far"
Very corteous staff, very helpful. The beds were ok, I expectd something better as per other guest comments. In my opinion the beds (matresses)I experienced at the ARIA in Vegas are better. But then again Aria casino is dark and a long walk to the strip. If this hotel (Harrahs) had free wifi I would make it my hero, but it is $11.00 a day. Come on guys! […] Some people may think that all the slot machines are setup the same with the same odds, I don't know. But I really won a few bucks in this one, trust me, in more than one machine. Ok, back to the hotel. They should provide some spoons for the coffee, the hotel should have a small store so that we need not walk so far to get a donut, or snacks. The only choice you have is the casino two blocks away. The lobby is small, the staff well dressed, the walkway that joins the hotel with the casino should be enclosed. I heard a few people complaining of the weather as they crossed. The day was rainy and cold. Read moreGenuine Expedia guest review
"Amazing Harrahs New Orleans"
Hotel was gorgeous. Great location. Excellent service from all. Decorated for Xmas which made it even more beautiful. Beautiful marble bathroom. Super comfy bed and linens. Liked the coffee maker. Got a great rate online. We definitely recommend this hotel.Genuine Expedia guest review
Very good hotel. The hotel workers were very friendly. Service was first rate. The room decor was nice.Genuine Hotels.com guest review
"NOLA- Harrah's Wonderful"
The rates were great and the services was outstanding. Thats from parking the truck to check-in and checking - out. The room services was right on time. The staff was very professional.Genuine Hotels.com guest review
I wish they had breakfast as part of the room rate.Genuine Hotels.com guest review
"Desk staff was outstanding."
I enjoyed the hotel. The front desk staff was the most friendley I have ever encountered. The room I was in was shy of excellent. The safe was locked when I got to my room, I cleaned the surfaces myself since they were sticky, and the in-room coffee was sporadically maintained each day. Those things are important to me as I travel. If I have an opportunity […] to go back to New Orleans, I will consider staying at Harrah's again. Read moreGenuine Expedia guest review
"Nice Hotel, great location"
Hotel and staff were great. Alarm clock did not work so I requested a wake up call but It didn't happen front desk stated that the computer was down...Genuine Expedia guest review
"The staff was so great. Very friendly!! Made us feel very welcome."
nothingGenuine Expedia guest review
If you want great customer service and a clean room, Harrah's is the place! All the staff is extremely helpful and courteous!!! Great location for different places to eat also. I will only stay there the next time I'm in New Orleans!Genuine Expedia guest review
Had to wait for check-in; room wasn't ready even at 6:00pm, so I complained and did get upgraded to a Suite. Pull-out sofa bed wasn't the most comfortable though. Nice hotel; staff very friendly. The quality of the food at the buffet is sub-par. I was very disappointed in the dinner buffet. Breakfast buffet wasn't much better. Save your money; eat […] elsewhere. Read moreGenuine Hotels.com guest review
"Best Location if You Want to Gamble"
The hotel was great. The staff was very friendly. It's quieter than staying in the quarter and there are a lot of restaurants nearby. It's still within easy walking distance of the quarter. If you like to gamble, it's definitely the best place to stay so you don't have to walk far to get back to your hotel.Genuine Expedia guest review
"HARRAH'S HOTEL IN NEW ORLEANS, LA"
STAYING HERE WAS A TREMENDOUS EXPERIENCE IN ALL AREAS. WE HAVE BEEN FORTUNATE TO TRAVEL ALL OVER THE WORLD AND WE HAVE NEVER SEEN ANYTHING CLOSE TO THE COURTESY, HOSPITALITY, AND EFFICIENCY THAT WE RECEIVED HERE AT HARRAH'S.Genuine Hotels.com guest review
Nicest and most helpful hotel staff. We travel frequently and this was a very pleasant experience.Genuine Hotels.com guest review
"harras new orleans recent stay"
everything was great at my stay. exceeded my expectations.the only problem,concerning parking i was not aware that you have to swipe your rewards card each day to recieve free parking.Genuine Hotels.com guest review
"Harrah's New Orleans..intimate but GRAND!"
I've been to many Harrah's....this has them all beat! Boutique Hotel feeling...personal attention, concern, and immaculate...great room, wonderful bathroom..from Elizabeth at desk to Willie and Sybil on Casino floor...what a first class experience..already recommended it all the way back home.....!! I will be back soon...felt safe and welcome the entire […] time! Read moreGenuine Hotels.com guest review
Clean great location all-around great!!Genuine Hotels.com guest review
Great overall!!!!!!!!!!!!!!!!!!!!!! But room was hot. ::::::(((((((((Genuine Hotels.com guest review
"Friendly and Responsive Front Desk Staff"
First time at Harrah's Hotel and Casino was a great experience. Front desk staff was friendly and helpful. Walking through the Front Desk, and entrance, I was always greeted. The hotel director was also presence who greeted me and my guest. Stayed in many hotels in New Orleans and this will be my stay again.Genuine Hotels.com guest review
Hotels seem expensive in New Orleans if you want a decent location. Harrahs was over our budget but it promised a good location and three amenities we like -- fridge, microwave and flatscreen HDTV that is HDMI compatible. Our introduction to the hotel wasn't good. We felt we had to use one of the many porters milling around. The porter took our bags; […] gave us a ticket for them; then never showed up. We had to go down and rescue them from storage. The HD TV that they advertise is one that we have been seeing more and more or -- it is not LCD and we can't plug in our computer to watch the movies and shows that we have downloaded. Also, there is no desk to put your computer on. They definitely do not want you in the room even though the price for it is not cheap. There did not charge us for internet (this was a welcome surprise). Read moreGenuine Expedia guest review
"Great location, very nice NEW rooms and super bath"
Great location, easy walk to French Quarter and the casino. Loved the spacious bat with great separate shower and tub....spacious and new.Genuine Hotels.com guest review
"We will go back...really nice."
The last time we visited New Orleans was the weekend before Hurricane Katrina; at that time, Harrah's did not have a hotel...just a casino. We were very pleased with their beautiful new hotel, connected via an underground tunnel to the casino. The hotel is beautifully done with marble floors, plus a greeter in the lobby. The staff is extremely helpful […] and friendly. The hotel is within walking distance of the French Quarter and downtown attractions. We would recommend it to anyone...very nice. Read moreGenuine Expedia guest review
"Convenient to everything"
This hotel is one of best especially if you like to gamble. The decor of the room was great and the bathroom had marble finish and very spacious. The staff was very friendly and helpful. We enjoyed the convenience of the casino, and the riverwalk was only a block away as well as restaurants. The hotel is on the American side of Canal St. and all you […] have to do is cross the street and you are on the French side headed to the French Quarters. I would definitely go back. Read moreGenuine Expedia guest review
"A beacon in the wilderness"
Unfortunatley New Orleans is quite a filthy town with apprently few redeeming features, however, this has not stopped Harrahs from putting up a world class hotel in the Las Vegas style with all the amenities one would expect of a high class hotel and with great service and friendly staff. I would recommend the King Suite with a view of the river as […] the other side of the hotel faces a quite depressing view of a rotting city warts and all. Read moreGenuine Expedia guest review
"Good location, sketchy service"
The hotel was way overpriced probably because the French Quarter and surrounding areas were all sold out as a result of French Quarter Festival. Don't count on getting a wakeup call. I asked for one and it never came. As a backup,the night before, I requested that coffee be delivered at a certain time so if I overslept, I'd at least hear the knock on […] the door. The coffee was also half an hour late and she forgot the cream. Thank god I set my cell phone alarm as a third backup because I would have missed my meeting if I had counted on the hotel. The room decorations were supertacky--with a purple, velor bed cover because purple is Harrah's color. However, the room was also comfortable, quiet and clean. And I couldn't have asked for a better location. Read moreGenuine Hotels.com guest review
"Harrahs in New Orleans"
Great hotel in a perfect location. The room was exceptional and the bathroom was amazing. Tunnel to the casino came in handy.Genuine Hotels.com guest review
"Business Travelers Beware"
There are no hotel services here. There is no desk to use for business nor is there any room services. You must leave the hotel to eat unless you want an overpriced steak from Ruths Chris. The room is for sleeping much like casinos in Vegas. If you are there to gamble and sleep, you will like this hotel and I would recommend it but not for the business […] traveler. Read moreGenuine Hotels.com guest review
"Harrah's Casino & Hotel"
This was the first time I stayed at this hotel, I was very pleased. Every staff member who I came across was very helpful and friendly. However, if you want breakfast in the hotel you have to order room service or you have to walk at least a block away.Genuine Hotels.com guest review
"Great hotel and nice location"
Nice hotel excellent location but carpet cleanness was poor at the arrival ; however, the housekeeping was sent immediately to correct these this deficiency.Genuine Expedia guest review
"very good experience"
very well located hotel we did lots of walking since we came without a car and all the main attractions were right by the hotel. the staff is very friendly. the room was clean as soon as we left the hotel as if by magic :) One of the best restaurants is located at the hotel: "Ruth's Chris Steak house" pricey but best service and outstanding food! My […] only disappointment was that we got the room on the 5th floor and were facing the parking garage! but I guess someone got to have those rooms. Read moreGenuine Expedia guest review
Staff extremely helpful and pleasent, particularly the Reception StaffGenuine Hotels.com guest review
Very helpful and friendly staff Quick service ROOM WAS CLEANGenuine Expedia guest review
The hotel and it's staff were excellent. We were there on our honeymoon and they could not have been more friendly or helpful.Genuine Expedia guest review
Excellent position for New Orleans, overall very good. The room was large and comfortable and the bathroom was excellent. However, the whole decor was very old especially the carpets, which need replacing. However, i would recommend this hotel and would stay there again.Genuine Expedia guest review
"What a find"
This hotel was absolutely beautiful. Make sure you get a suite as there is so much room. I would definitely stay there again. The casino across the street is very handy for meals and coffee. We have been traveling all over the world and this one was certainly our favorite.Genuine Hotels.com guest review
"Harrah ! for Harrahs Hotel new orleans!!!!!!!"
except i wished it would have been noted some where that the hotel is not attached to the casino.... the casino is accross the road !!!!!!!!... also i thought it was away out of the price range of the other casinos around it...... for this time of year? but all in all the staff was wonderful and especially helpful in evey way.........Genuine Hotels.com guest review
"would stay there again"
Harrahs is a really good hotel to stay. The rooms are reasonably priced and are very comfortable. The dining is good, with a range of options. Their cansino is large and offers something for everyone thats enjoys gaming.Genuine Expedia guest review
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