"Tiny room, UNCOMFORTABLE BED!!!"
The room is super small with the most uncomfortable bed I've ever slep on. Other than that, staff is nice, and location is central. However, it's really not worth it to not be able to have a good night sleep. I don't recommend this hotel.Genuine Expedia guest review
Great location. Room was kind of small but we weren't in it that long.Genuine Hotels.com guest review
"Great location, but minimalist hotel"
No desk, no luggage rack or hanging closet space... I had no room in my room to do anything other than sleeping. The hotel front desk staff was friendly and pleasant during the day,but not so much at night. Only one elevator, and sometimes was stopped at night, because it was also used as a service elevator. The hotel probably would be sufficient if […] you're a minimalist and not staying in the room for a long period of time. The location was central and was great! Read moreGenuine Hotels.com guest review
Overall a good experience ,except no coverage of wifi in my roomGenuine Expedia guest review
"Very small conditions"
if traveling solo as I was, the full size bed was sufficient. The room was extremely small with no closet, and barely room for my carry on luggage. As anticipated, the room was noisy due to all the activity outside. On the plus you will be located centrally. For the 3 nights my bill was around 870 so next time I might try AirBnB.Genuine Hotels.com guest review
Clean hotel, fast check in & out, staff held our bags prior to chrck in and after check out. Great location.Genuine Hotels.com guest review
Very helpful staff, great locationGenuine Hotels.com guest review
Nice small (and I mean small) room just for sleep and change clothes. Don´t expect to spent too much time in the room working on your business material. Internet speed is OK and fairly quiet space but the room is too small to feel it comfortable.Genuine Hotels.com guest review
"Central location, clean, pleasant"
Nothing to complain about except the size of the room, but that is a common issue in many Manhattan hotel rooms. The location was quite central to the places I needed to get to, with the subway station a block away and Penn Station just a 10-minute walk. But overall, quite comfortable and the free wi-fi was nice to have.Genuine Hotels.com guest review
Small room and x-tra super-petite, petite bed (both very narrow and short - full size, but only for the garden gnome!), thanks heaven that my husband and I are not overweight!!! However considering the broken elevator, how could you be?Genuine Hotels.com guest review
"Small but comfortable and clean."
Would stay again.Genuine Hotels.com guest review
"They overbooked I could not stay the first night."
They overbooked I could not stay the first night. Therefore they rearranged another hotel for me, no choice, then I went to another hotel at that night. Please check my bill, they promised that they do not charge the first night which I stayed at another hotel. They must charge only two nights for Sep. 17 and 18. I must not pay the first night payment, […] because they promisted me and I had hard time to move to another hotel at that night. Read moreGenuine Expedia guest review
My bathroom wasn't clean (the tub specifically) and the foot towel looked used. My feet hung off the bed (I am 5' 6") and the air conditioner vent was loud and kept opening without prompting.Genuine Hotels.com guest review
Room was clean, which is most important to me. It was a bit small but it served its purpose. Staff was friendly.Genuine Hotels.com guest review
This review is given by a twenty six year old female who lives in New Jersey (USA) and traveled with her boyfriend for one night. Hotel 373 is located right next to the empire state building.. And a Starbucks which is ideal for a quick breakfast. The location is great and near many attractions. We walked to everywhere, and never needed a taxi. The […] staff was extremely friendly and helpful. They will even store your luggage after you checkout so you dont have to luge it around the city. Backpacks are stored behind the desk and luggages are secured through a locked wire built into the wall. The room was small but extremely clean and comfortable. The AC is powerful, linens are more than sufficient and the bathrooms appear newer. I also recommend to eat at Dos Caminos, which is nearby, for dinner. I will say that we reserved a king bed, and were given a full size bed at best. We would definitely stay here again. Read moreGenuine Hotels.com guest review
"good location, good price"
It was okay. One of the receptionists must've been having a bad day when i got there, because even though I was polite kind and had a reasonably content attitude, she was very quiet and would only acknowledge me when I had a question. They should probably train their staff better or at least hire more people who actualy like being hospitable with their […] guests. Other than that, I didn't spend enough time there to have too much of an opinion anyway, but overall, it was just.....okay, I guess. Read moreGenuine Hotels.com guest review
"hotel staff wonderful, the hotel not worth the $"
the hotel staff were wonderful. very professional, friendly and always very nice. no problems at all with the nice staff. howver, the condition of the hotel and the low class renovations made it not worth the nightly cost at all.Genuine Hotels.com guest review
"The first hotel in NYC"
Just selected this hotel in terms of the location in especially for subway usage!Genuine Expedia guest review
Staff are wonderful and accommodating. Hotel is small, quaint, clean and well maintained.Genuine Hotels.com guest review
"Not a bad little place"
Last minute hotel stay and this was the highest rated and least expensive. I've passed this place many times over the years - didn't know it was a hotel. Nice person at the desk, and the rooms smell clean. Thin walls and narrow halls. Rooms are very small but nicely kept. I would return for business if my regular places were booked. I would not bring […] my wife or family. Read moreGenuine Hotels.com guest review
"Center of everything"
AwesomeGenuine Hotels.com guest review
"Great price, super friendly staff but tiny rooms"
Overall, I am very pleased with the hotel. Staff - super friendly. Location - great. Price - best in the area. My only complaint would be that the rooms are super tiny.Genuine Hotels.com guest review
"Nice hotel close to the NYC"
Everything was perfect, the room was cleaning and the personal was friendlyGenuine Expedia guest review
"Close to Work"
This hotel was perfect for my needs - although small, it was clean and safe. Needed a place to stay for one night that was affordable and close to work - glad I made the decision to book here. Would certainly recommend.Genuine Hotels.com guest review
"Comfort at a great price"
Very good ... will use this hotel again.Genuine Hotels.com guest review
"A good find"
I'll definitely recommend this hotel to anyone. Decent hotel right next to empire state building.Genuine Hotels.com guest review
Good location, very small rooms. No real amenities.Genuine Hotels.com guest review
Small, dirty and too much expensive what you are getting. I would not returnGenuine Hotels.com guest review
"Staff very friendly"
I cant say anything bad about the staff as they are all kind and helpful, thank you. Stayed 2 nights, 2 different rooms but both dramatically different. The 2nd felt much smaller and dingy.Genuine Hotels.com guest review
"Convenient, Clean and Small"
The rooms are small, but clean and comfortable. No problems at all, except I wish they had told me the doorknob has to be turned UP when the key is inserted, not down. But if that's the biggest issue, then it was a good stay. Wouldn't want to have an extended stay in this small room - but for a night or two, this is a great place.Genuine Hotels.com guest review
"Great ovation, clean, friendly"
The only thing I would have wanted was a bath tub, there is only a shower. But room was very nice, bed super comfortable, nice linens. Also no mini fridge with snacks.Genuine Hotels.com guest review
"Simple and Affordable"
I stayed one night so I can't say everything that they had available, but it was clean and in good location. Price was better than most in the area also, and room had whatever I needed. Good hotelGenuine Hotels.com guest review
It was more than what I expectedGenuine Hotels.com guest review
Enjoyed the hotel very much. Room was comfortable and clean. I was on the Third floor and street noise was minimal. Bed was great, space and the room was adequate. I have stayed in smaller places for bigger prices. The Shower was great and bathroom clean. Best of all, the staff was wonderful. I will book there again if available. Starbucks that is adjacent […] had plenty of room and tables at breakfast. This place is a sleeper and I hope it stays that way. Read moreGenuine Hotels.com guest review
"Service is lacking too say the least"
First time at Hotel 373 as we usually stay near upper westside but wanted to be near Bryant Park this visit. Room was clean but very small which I expected. The problem is the service from the staff. First night we called down for extra towels and asked where the ice machine was located. We were told they would bring ice to the room with the towels. […] 40 minutes later we get a call from the front desk saying the ice machine was being worked on and no ice was available. They suggested going down the street and buying some. Also never brought the extra towels. The next morning called back down for the towels and ice and was told the ice machine was still not working. An hour later was still waiting for the towels when I found housekeeping and got them from her. 3rd night we were walking in at around 11pm and again asked if they had ice and the women working the front desk told me it wasn't but they could get all of the ice we needed from the Starbucks that was attached to the hotel and she would send some up. 3 days of asking for ice and I am told they could have got it at anytime for me but never offered. After an hour of waiting went to bed. Worst thing is 2 1/2 hours later there is a knock on the door waking me from a sound sleep with the DO NOT DISTURB sign on the door with a bag containing about a cup of ice. I would rather pay more or in some of the other hotels we have stayed in, less and have better service than what we got at Hotel 373. Needless to say we won't return. Read moreGenuine Hotels.com guest review
"Tiny room, no privacy, may induce claustrophobia"
I was very surprised to see how small this hotel was. It was so small there was practically no lobby. The entrance is just a door to a narrow hallway with a small front desk. It was odd that the entire right wall of the hallway was all glass with a sliding door entrance to the Starbucks next door. Around the front desk is an even more narrow hall that […] leads to the elevator to the rooms. The room floors also had narrow hallways. My room just happened to be right in front of the elevator...no privacy. The pictures on the hotel's website can be misleading as it did not look at all like the photos they show in their gallery. The room itself was extremely small! It was only big enough to fit a queen-sized bed with barely any room to walk around it. Part of that reason was due to the bulky A/C unit attached to the tiny window practically hanging over the bed. The bathroom was clean, but also very small. I couldn't tell how clean the rest of the room was because it was so dark and the window was so small not enough daylight could penetrate the room. Overall, I was very uncomfortable with this hotel and room. I'm glad I only stayed one night. Read moreGenuine Expedia guest review
The room and bathroom were quite small but clean and very comfortable bed and that's all we need, plus the hotel is in a good central location. I'll stay there again.Genuine Hotels.com guest review
"Very very small hotel"
Very small hotel!unbelievable small!but good location!Genuine Expedia guest review
Good price for a hotel on 5th ave, they upgrade us to a king size bed, just a litlle window, no fridge, but really clean, housekeeping ladies were great, john at the front desk was really helpful, another polish FD agent was really cool too. Overall a great stay for the money, great location, right in front of empire state building, it was the only […] thing i could ser from that litlle window, would recommend it definetely!!! Read moreGenuine Expedia guest review
"Comfortable hotel close convenient to shopping."
My overall experience was fine. The room was comfortable but very small. I was there for business so it was fine for me. A Starbucks is located in the hotel which is always an added bonus. It also has free wifi. Another added bonus. Overall- a good hotel for a quick trip and the rate was great at this time of year.Genuine Expedia guest review
"convienent and clean"
easy and efficient location that was comfortable. I would definitely stay againGenuine Expedia guest review
"Good hotel on a budget --- too small for 2 people"
Nice, convenient hotel-on-a-budget, but the queen rooms are too small for double occupancy.Genuine Hotels.com guest review
"Great location, priced right"
Relative bargain for the area. Walking distance to the airport shuttles and Times Square. Staff was very helpful.Genuine Expedia guest review
"Hotel in the middle of everything."
Booked this hotel cause it was on fifth Ave and was in between a couple places were we wanted to go. Very small rooms but it was all we needed. As long as it was clean and had a comfortable bed it was very convenient to have this hotel to go shopping and to go to Madison square . Staff was amazing and even remembered our names from check in and greeted […] us by name every time we walked back in. Read moreGenuine Expedia guest review
"all around great hotel!"
we were the last to arrive but immediately got upgraded from a queen to a king which we thought was nice! the rooms aren't huge, but that really didn't matter to us. the bed is super comfortable, when we needed ice they brought it right to our room, and even though we were on the second floor it was very quiet. they also have kuerigs with starbucks […] in the room. the surrounding area is nice, not far from penn station and there are a bunch of attractions nearby. just a heads up there is no fridge in the room, not a big deal to us though. would stay again! Read moreGenuine Hotels.com guest review
Clean, Modern, Great Location & very helpfull friendly staff.Genuine Hotels.com guest review
"Small But Nice; Great Location"
Clean, comfortable and convenient. Staff are polite, savvy NY'ers. But if you prefer spacious and grand, this is not your hotel. Ours was a standard room with Q-size bed and a tiny bathroom with walk-in shower. Tight layouts but very functional, clean and nicely designed with updated furnishings, flat-mount TV, Wi-Fi, coffeemaker, marble-tile bathroom... […] Overall a great deal for Midtown. The hotel-affilliated parking lot is just a half block away and reasonably-priced for overnight with ticket validated by the hotel. Read moreGenuine Hotels.com guest review
"Across the street from the Empire state building"
Nice room, but a little smaller than I am used to.Genuine Hotels.com guest review
"We chose this location due to a party,"
Very nice, quiet, rooms clean, modern, staff , more than helpfulGenuine Hotels.com guest review
"Glad I had the hotel.com discount"
The rooms seemed nice but it should be noted that hall and street noises were pretty loud. Also the "restaurant" is a StarBucks (which I think of more as a snack bar). If all you need is a clean bed to crash on and a shower(no tub) this fits the bill.Genuine Hotels.com guest review
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