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1 room, 2 adults
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373 5th Ave, New York, NY, 10016, United States of America, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 765 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.2
  • Comfort
    3.6
  • Condition
    3.9
  • Neighborhood
    4.5
4.0 / 5Excellent
"Good place to stay but not for more than one night"
For those coming with a car, the hotel will suggest using an adjacent (3-4 minutes walk) parking for 33$ per 24 hours. The room was clean, but way too small for a couple. There was a basic set of towels, which is definitely not enough if you plan to have more than 1 shower. They have one elevator only and in our case it was not working when we checked out, so we needed to take our suitcases down from the 7th floor.
Genuine Expedia guest review
Other trip Jan 20, 2015
Daniel
US
4.0 / 5Excellent
"Great Business Trip"
The Hotel 373 is perfect for my business trips to NYC. Convienent, clean and efficient. Perfect for a the quick overnight trips.
Genuine Expedia guest review
Other trip Jan 19, 2015
Danelle
US
5.0 / 5Outstanding
"Nice Hotel in the Middle of Everything"
My boyfriend and I came to New York City for the first time and we were so thrilled that our hotel was right in the middle of everything. We told them that it was our 5 year anniversary and they upgraded us to the 9th floor with an amazing view of the empire state building! On our last night they gave us a mug with goodies and a post card wishing us a Happy Anniversary. We enjoyed our stay so much and definitely will be coming back!
Genuine Expedia guest review
Other trip Jan 12, 2015
A Traveler
US
3.0 / 5Good
"Good hotel"
It was good .. Nice hotel with a great location
Genuine Hotels.com guest review
6 night romance trip Dec 26, 2014
mohammed
US
4.0 / 5Excellent
"Conveniently located hotel"
The hotel is small and the rooms are small but they are nice & clean and the bed is very comfortable. The hotel staff is very friendly and helpful, they let us check in super early (7am). Conveniently located in midtown by empire state building and is surrounded by great bars.
Genuine Expedia guest review
Other trip Jan 6, 2015
Ciera
US
4.0 / 5Excellent
"Very Convenient - right on Fifth Avenue -"
one night - all I needed - small but cost/benefit worthwhile
Genuine Expedia guest review
Other trip Jan 5, 2015
A Traveler
US
3.0 / 5Good
"Cold shower, but awesome overall"
The only problem is the shower. It's a water saver- so the water trickles out and is like warm. I didn't showerr for 2 days because I was already cold and cldnt stand the thought of a cold shower!
Genuine Hotels.com guest review
2 night romance trip Dec 31, 2014
Sonja
US
3.0 / 5Good
"Great location for going in and out"
Very small hotel in great location. Hotel has no amenities except for lovely desk staff willing to help. Not your typical hotel- no real lobby- just a door to street with small front desk and an elevator. Rooms are tiny but you are in the big apple. Showers could use updating but rooms are clean. Terrible pillows- very very hard but who sleeps in NYC?
Genuine Hotels.com guest review
2 night romance trip Dec 27, 2014
Stephanie
US
4.0 / 5Excellent
"hotel room is very small"
The parking garage people are rude.
Genuine Hotels.com guest review
2 night family trip Dec 26, 2014
Shawn
US
4.0 / 5Excellent
"Christmas in NYC"
Other than the room being a lot smaller then the pictures made it out to be it was a great hotel! And the location was perfect to do and see all the Christmad action
Genuine Hotels.com guest review
1 night romance trip Dec 27, 2014
Michele
US
5.0 / 5Outstanding
"Nice location"
Love the location. There just wasn't much space in the room. There was no iron nor closet.
Genuine Expedia guest review
Other trip Dec 28, 2014
A Traveler
US
3.0 / 5Good
"Great location and staff"
Great location, great front desk staff, very welcoming. Only drawback is the size of the room, at least ours. Double bed and not much room. We were there only one night and size did not bother me. For an extended stay, for more than one person, I would not recommend it. There are bigger rooms in the hotel though, I got my deal on hotels.com and it was well worth the price
Genuine Hotels.com guest review
1 night family trip Dec 15, 2014
christopher
US
3.0 / 5Good
"Room not anything like those shown on website"
I generally look at location & then price when staying in NYC - if in the right location & price is reasonable, I can sacrifice a little bit of comfort & still have a good time. This hotel was in a good location & the price was great for December in NYC, especially during Santa Con. Web pic showed a room w/lots of light - cozy, euro style w/ clean lines. At check in the clerk looked sheepish & said if I wanted to change rooms to come down within 30 mins & he'd give me another room (for an additional fee). When the elevator opened & my room was right there, I had a sense of dread. Entered into a very tiny dark room w/a small window & GIANT window A/C unit that made sleeping on half of the full bed nearly impossible. Small dorm desk, 2 drawer nightstand, 3 hooks, 3 hangers. Bathroom clean w/good fixtures. NOTHING LIKE THE PIC. NOPE. Mattress was well-worn on the side you could sleep on. Needs a new mattress.
Genuine Expedia guest review
Other trip Dec 17, 2014
Laura
US
5.0 / 5Outstanding
"Very clean hotel with the friendliest staff in NYC"
Staff at this quaint hotel was friendly and very helpful with any questions or requests I had. The room was very clean.
Genuine Expedia guest review
Other trip Dec 15, 2014
JP
US
5.0 / 5Outstanding
"Very nice for the price and location"
Perfectly located on 5th Avenue during holiday season. Nice rooms, attached to Starbucks and just steps from major attractions. Staff was outstanding. I could not have asked for more.
Genuine Expedia guest review
Other trip Dec 8, 2014
Ginger
US
4.0 / 5Excellent
"Room was very small but clean and nice linens."
Room was very small but clean and nice linens. Hotel shower head could be improved. Great bath products. Hotel on very busy street (5th Ave) and not a lot of high floors - pack ear plugs! Starbucks connected - this is convenient (if you like Starbucks)
Genuine Hotels.com guest review
2 night business trip Dec 4, 2014
Jennifer
US
3.0 / 5Good
Extremely small room that was very cramped. Super small tv screen. Room was clean. No lobby to speak of - so unable to sit out of the rain to get out maps and plan, etc. There is a Starbucks that adjoins the micro lobby that helps though. Great location - close to PATH train station, 5th Avenue shops, etc.
Genuine Expedia guest review
Other trip Dec 8, 2014
A Traveler
US
4.0 / 5Excellent
The hotel is in 5th ave so you can expect some noise. We brought ear plugs and had a good sleep. There is also a Starbucks right on the first level and you don't have to step out for your coffee;-) I don't recommend that you take the private shuttle to the airport that they organize if you ask them. Yellow cab is much cheaper.
Genuine Expedia guest review
Other trip Dec 7, 2014
bruckee
US
4.0 / 5Excellent
"Great location"
Hotel 373 is a nice, clean hotel but very, very small. The lobby is a front desk and two chairs, maybe 120 square feet total. The room was only about 8' x 10'. The bathroom was clean and modern and the twin bed was comfortable but small. The hotel staff was very friendly and helpful. If you don't mind a tight fit, this hotel is a very nice one.
Genuine Expedia guest review
Other trip Dec 7, 2014
Vernon
US
3.0 / 5Good
Staying just 3 nights for business. Small room with no closets and barely any space to place my suitcase. Work desk was a joke, seem more appropriate for a small child to play on. Corner room was extremely noisy from the intersection below.
Genuine Expedia guest review
Other trip Dec 5, 2014
A Traveler
US
3.0 / 5Good
"Decent"
A little smaller than typical American Hotels. Nice place overall and good location relative to Empire State Building. Be aware of traffic noise late into the night however. This is located in the heart of Manhattan after all.
Genuine Hotels.com guest review
1 night trip with friends Nov 29, 2014
Phil
US
5.0 / 5Outstanding
"Value and location come together"
Staff is great. Very attentive. Checkin/out very easy. Affordable.
Genuine Hotels.com guest review
2 night romance trip Nov 28, 2014
Marc
US
4.0 / 5Excellent
"Good Value"
The hotel was clean and nice, though the room was extremely compact. The location was very convenient, several blocks from Penn Station and right near the Empire State Building. Overall, it was a good value--not the best choice if you want a spacious room, but good if you want a nice, clean room in a great location for a reasonable price.
Genuine Hotels.com guest review
2 night romance trip Nov 25, 2014
Matthew
US
5.0 / 5Outstanding
"Location location location"
All you need when in NYC. Not there to hang out in hotel. Clean rooms baths and comfortable bed. 373 has it!
Genuine Expedia guest review
Other trip Nov 29, 2014
Michael
US
4.0 / 5Excellent
"Cute hotel close to Empire State Building"
The hotel room was modern and clean and perfect for a weekend trip to the city.
Genuine Hotels.com guest review
2 night romance trip Nov 21, 2014
Kaitlin
US
3.0 / 5Good
"Staff was very helpful"
Perfect location to walk to everything. Hotel is clean and staff was nice and helpful.
Genuine Expedia guest review
Other trip Nov 21, 2014
A Traveler
US
3.0 / 5Good
"Cost effective Hotel in mid-town"
It is all about a place to sleep. There is no lobby to speak of and the rooms are very small. Happy my wife was not with me because 2 people in the room would have been very cramped.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
3.0 / 5Good
"OK for convenience and nothing more!"
Convenient Location.. very very small rooms!!! not even one closet!or mirrors that you can actually use
Genuine Hotels.com guest review
1 night business trip Nov 6, 2014
A Traveler
US
4.0 / 5Excellent
"Good place to stay in NYC"
This is not a ritzy hotel. The rooms were small but comfortable and the service was pleasant. Great location!
Genuine Hotels.com guest review
1 night business trip Nov 4, 2014
Karen
US
3.0 / 5Good
"Wonderful staff. Clean but poorly maintained."
The staff was extraordinarily friendly and helpful. My room was clean, but uncomfortably small. The building is poorly maintained. The staff made the whole experience worthwhile!
Genuine Hotels.com guest review
1 night trip Nov 1, 2014
R Thomas
US
5.0 / 5Outstanding
""Cheap" and Clean and Comfy"
Great great location for what is a 'decent' price in NYC. Super clean room, very comfy bed, friendly staff at front desk. No lobby (it's literally just a desk and a friendly person there to welcome you), no bar, just a clean place right near the Empire State building, where you can rest your head on a very nice bed with nice pillows.
Genuine Hotels.com guest review
1 night romance trip Nov 1, 2014
Rebecca
US
4.0 / 5Excellent
"Close location and convenience."
Great location with reasonable price!
Genuine Hotels.com guest review
6 night romance trip Oct 28, 2014
Tyler
US
3.0 / 5Good
"NEW YORK GET AWAY"
SPACE BETWEEN WALL AND BED SMALL (15 INCHES) i HAD TROUBLE GETTING IN AND OUT OF BED. SMALL CLOSET. GOOD OTHER WISE.
Genuine Hotels.com guest review
7 night romance trip Oct 21, 2014
JAMES D
US
4.0 / 5Excellent
"Good place"
Good room: small as you'd expect in New York, but comfortable and clean. The location is centrally located in Midtown, which is useful if you're planning to go to museums uptown or other sights downtown. However, right nearby everything is pretty much a tourist trap.
Genuine Hotels.com guest review
2 night romance trip Oct 27, 2014
Justin
US
4.0 / 5Excellent
"Great stay"
Great hotel for business, or a quick getaway. Wouldn't suit those with masses of luggage because the rooms are small, but the location, service, cleanliness and price made for an excellent stay.
Genuine Hotels.com guest review
1 night romance trip Oct 22, 2014
A Traveler
US
4.0 / 5Excellent
"Close to Empire State Building"
Close to some things in midtown like Empire State Building and Times Square. Room was super tiny, very cramped. Only one elevator which was really slow in the morning. Take that into account when planning your day, travel time. Car service was called by front desk for us, quoted $55 total, tip included, to go to La Guardia, cab driver tried to charge us an extra $12 for "tolls" which were only $7.50 even if they weren't included in the set price of $55. Overall nice hotel in midtown if you don't want to spend a lot of time in your room. No ice bucket, vending, computer center, etc like other hotel chains. Just a basic hotel room.
Genuine Expedia guest review
Other trip Oct 26, 2014
Anonymous
US
4.0 / 5Excellent
"Amazing location, friendly staff - great hotel!"
Hotel 373 was perfect for our trip. Clean, simple rooms and friendly staff. The location was the best part. Right on Fifth Ave, a block up from 34th Street, and a short walk from one of the major subway hubs at 34th and 6th made this location perfect for getting anywhere uptown or down in Manhattan. Starbucks connected to the lobby is also great.
Genuine Hotels.com guest review
3 night romance trip Oct 16, 2014
Josh
US
4.0 / 5Excellent
"Good location in midtown."
Hotel 373 is clean, fairly quiet and the staff is very friendly. The rooms are small but cozy and the marble bathrooms are a nod to the period of the building. The best part is Starbucks right off the lobby!
Genuine Expedia guest review
Other trip Oct 23, 2014
barb
US
5.0 / 5Outstanding
"Convenient, Clean & Comfortable"
From the moment I arrived, the staff were great and most helpful. My room was well appointed and clean with the best view of the Empire State Building. Though small (normal for NYC Hotels unless you fork out the bucks for larger living spaces), the Queen sized bed was most comfortable and bathroom was large... For me, the two most important attributes. The staff was eager to please and I must say, succeeded.
Genuine Expedia guest review
Other trip Oct 21, 2014
Scott
US
5.0 / 5Outstanding
"great hotel, great view, great service"
My boyfriend and I took a trip yo celebrate his 25th birthday. Hotel 373 was only about a 20 minute walk to Times Square. At night we asked the girl at the front desk if she knew of any good bars and she mentioned a bar a few blocks down at 230 fifth ave. Amazing. She was so hoorful I made a compliment to the morning crew about her. We would definitely stay there again
Genuine Hotels.com guest review
1 night romance trip Oct 18, 2014
stephanie
US
2.0 / 5Fair
"Terribly uncomfortable bed"
The bed was extremely uncomfortable. I was not able to sleep. Room was tiny. Other than that, staff was friendly and location was great.
Genuine Expedia guest review
Other trip Oct 19, 2014
Mr
US
2.0 / 5Fair
"Tiny room, UNCOMFORTABLE BED!!!"
The room is super small with the most uncomfortable bed I've ever slep on. Other than that, staff is nice, and location is central. However, it's really not worth it to not be able to have a good night sleep. I don't recommend this hotel.
Genuine Expedia guest review
Other trip Oct 18, 2014
Mr
US
3.0 / 5Good
"Great Location"
Great location. Room was kind of small but we weren't in it that long.
Genuine Hotels.com guest review
1 night trip with friends Oct 11, 2014
A Traveler
US
3.0 / 5Good
"Great location, but minimalist hotel"
No desk, no luggage rack or hanging closet space... I had no room in my room to do anything other than sleeping. The hotel front desk staff was friendly and pleasant during the day,but not so much at night. Only one elevator, and sometimes was stopped at night, because it was also used as a service elevator. The hotel probably would be sufficient if you're a minimalist and not staying in the room for a long period of time. The location was central and was great!
Genuine Hotels.com guest review
2 night business trip Sep 30, 2014
A Traveler
US
5.0 / 5Outstanding
Overall a good experience ,except no coverage of wifi in my room
Genuine Expedia guest review
Other trip Oct 5, 2014
shyam
US
3.0 / 5Good
"Very small conditions"
if traveling solo as I was, the full size bed was sufficient. The room was extremely small with no closet, and barely room for my carry on luggage. As anticipated, the room was noisy due to all the activity outside. On the plus you will be located centrally. For the 3 nights my bill was around 870 so next time I might try AirBnB.
Genuine Hotels.com guest review
3 night trip with friends Sep 26, 2014
linda
US
5.0 / 5Outstanding
"Nice hotel"
Clean hotel, fast check in & out, staff held our bags prior to chrck in and after check out. Great location.
Genuine Hotels.com guest review
2 night romance trip Sep 26, 2014
Nicholas
US
3.0 / 5Good
Very helpful staff, great location
Genuine Hotels.com guest review
3 night family trip Sep 24, 2014
Fadi
US
4.0 / 5Excellent
"Excellent location"
Nice small (and I mean small) room just for sleep and change clothes. Don´t expect to spent too much time in the room working on your business material. Internet speed is OK and fairly quiet space but the room is too small to feel it comfortable.
Genuine Hotels.com guest review
4 night business trip Sep 19, 2014
JC Riveros
US
4.0 / 5Excellent
"Central location, clean, pleasant"
Nothing to complain about except the size of the room, but that is a common issue in many Manhattan hotel rooms. The location was quite central to the places I needed to get to, with the subway station a block away and Penn Station just a 10-minute walk. But overall, quite comfortable and the free wi-fi was nice to have.
Genuine Hotels.com guest review
2 night business trip Sep 21, 2014
A Traveler
US
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