Had a great Thanksgiving week family stay. Wonderful hotel and service. Rooms are small, but location is excellent.Genuine Hotels.com guest review
"Great place to get away for the weekend"
love to get away here about once a month with family and friends. A+ location and within walking distance to everything Laguna has to offer.Genuine Hotels.com guest review
Great view. Excellent staff.Genuine Hotels.com guest review
Pacific Edge Hotel is a quaint boutique spot situated in one of the best locations in Laguna Beach. Location is rated A1. You cant beat this location! Right on a great stretch of sand smack dab in the middle of all the great restaurants and shops. View: To Die For!!!! The front desk was efficient and friendly. They were young and had a great energy. The […] room was small but clean and updated. Bathroom was small too but we came for the beach not the bed and bathroom. Price: we got a pretty decent price at Hotels.com so do your homework if you are on a budget. Tip: valet parking is expensive but theres metered parking out front if youre staying just 1 night. Read moreGenuine Hotels.com guest review
"great great location and amenities."
Wonderful location. The hot tub was huge and the pool nice as well. The room was average. Everything else made this stay amazing.Genuine Hotels.com guest review
"Beach Couple @ Laguna"
Perfect location for a beach vacation year around. Very friendly hotel staff, courteous service & always ready to help.Genuine Hotels.com guest review
"On the beach... great food for lunch"
Staff was very nice.... not bad for the price and right on the beach. Great for kids.Genuine Expedia guest review
"Anniversary trip ruined"
Dirty and people above us was so loud partying i want my money back or some credit for this so dissapointed and it was my anniversary tripGenuine Hotels.com guest review
"Ocean is a few feet from you door"
View of the ocean right outside your door. Nice room with modern restroom and great smelling shampoo and conditioners. Friendly staff!Genuine Hotels.com guest review
Great location and clean but on the older side.Genuine Hotels.com guest review
"CUTE HOTEL ON THE BEACH. THATS IT."
CUTE BOUTIQUE LIKE HOTEL. HORRIBLE STAY THOUGH. LOUD ROWDY CROWD. SCREAMING AND YELLING PROFANITY'S. THEY WERE ON A FLOOR ABOVE US AND THEY WERE JUMPING UP AND DOWN, YOU CAN HEAR IT ALL! I WAITED AN HOUR FOR SECURITY/HOTEL PERSONNEL TO COME SAY SOMETHING TO THEM BUT THEY NEVER CAME. I FINALLY CALLED IT IN AND IT STOPPED FOR ABOUT 15 MINS BUT THAT WAS […] IT. IT STARTED UP TIL 4AM. I DID NOT SLEEP. AND WHAT WAS SUPPOSED TO BE OUR WEDDING ANNIVERSARY GETAWAY WAS RUINED. Read moreGenuine Hotels.com guest review
My wife and I stayed in a room on the water. The price was a little high but was well worth it as we used one of our free nights to pay for half of it. If you want to have a romantic stay with great sunsets and on the beach this is the perfect place. The extra charge for parking was a disappointment but they did valet park the vehicle. Would definitely […] suggest paying for the upgrade. Read moreGenuine Hotels.com guest review
"Nice Place to Stay"
We stayed at the hotel for our anniversary over the weekend. Nice, quaint hotel located near town center and the beach. Clean and comfortable room at a reasonable price. Professional and Conscioncious staff especially Javid one of the managers.Genuine Hotels.com guest review
"Nice bang for the buck!"
The staff was so friendly, helpful and made me feel well taken care of! From the street this place looks too good to be true. The location of the room I got was incredible. Overall, for what I paid, the room was amazing. It could have used some paint in a few places but chipped paint doesn't matter when I'm sleeping and at the beach. There was a full […] sized jacuzzi tub, refrigerator and coffee machine. I would have loved if there was cream for the coffee instead of powder... but whatever. It was nice. Read moreGenuine Expedia guest review
"Awesome Customer Service!!!!!"
As always, the hotel location is the best!! The staff is over the top friendly and attentive. Why stay anywhere else??Genuine Hotels.com guest review
We were there to go shopping. I brought my daughter. We had a great time and the hotel was within walking distance to the shops. I was very satisfied with the room. It served its purpose. We were just there to sleep.Genuine Hotels.com guest review
"Kind of cool, old Laguna feel to it."
Very friendly and helpful staff, room very clean. Odd layout with having to take stairs everywhere. Kind of cool, old Laguna feel to it. Just like almost all the hotels in Laguna, dated, old structure. Have to pay $27 night for parking :( Nice access to Main Beach and downtown Laguna within walking distance. We had a nice view from room after moving […] from another room that had a broken A/C. An updated mattress would go a long way. Read moreGenuine Hotels.com guest review
Bed and linens were very nice. Shower was small. The room was clean and lively colors on the walls, but overall the property looks "tired". Very noisy - our room faced PCH. Valet parking was expensive. WIFI was free.Genuine Expedia guest review
"Fair deal for passing through"
Lowest price accommodation for Laguna. Tired room and facilities. Ok for one night.Genuine Hotels.com guest review
"Room 206 "A Piece of Paradise"!"
Even though it was a brief stay, we got our monies worth. All hotel staff are more than friendly and accommodating. It is an ideal location; the beach guys staffing the towels umbrella's and chairs were terrific. Best spot on the beach (perfect). So much to do and so little time. We love the Pacific Edge (we have been coming here since 1974 (when it […] was vacation village before it was upgraded as it is now). With minimal time away-it is one of our "paradises" on earth. With the addition of the new restaurants amazing food, music...wonderful!!!!! Read moreGenuine Hotels.com guest review
Awesome stay great locationGenuine Hotels.com guest review
"Beach type hotel..restaurant and bar on beach"
Got restaurant and deck bar with great ocean view and access. Will book ocean view room next time.Genuine Expedia guest review
The restaurants were amazing, outstanding food and service! The hotel room with the balcony on the beach was the best we've ever had at a hotel in Southern California!Genuine Hotels.com guest review
"Small and noise"
Overall this hotel nice, but not all of the room are a 3 star plus. The room we had was only a 2 star at most. The room was real small for having 2 beds. The bathroom was pretty small too.The walls were really thin. You could have the cars, truck, and busses from the front of the room. From the rear of the room, you could hear the guess that was staying […] behind us, talking on his cell phone. You could also hear the person he was talking to. Must of had it on speaker phone. It was like he was in our room talking on the phone. 6am,both mornings we were there. The staff was very nice, both at check in and check out. Parking was expensive. $24.00 a day. But after the nice young lady at the desk asked us about our stay, and we told her, she only charged us for one day of parking. She even told us that next time, if we decided to stay, to ask for the rooms towards the back of the hotel. Like I said earlier, the other part of this hotel was nice, and the staff was great. Read moreGenuine Hotels.com guest review
I really enjoyed my stay here, I wish we were informed that they were doing construction bright and early the next morning I also wasn't a fan of the young men who worked in the lobby they all seemed to be a little too "cool" and condescending but all in all great room and location.Genuine Hotels.com guest review
"Incredible Ocean View"
This is an amazing property. It is a series of old apartment buildings converted into a hotel. Staff is friendly and helpful. The restaurants were great. The highlight was our ocean view room was literally over the sand and in the morning over the ocean. What a way to wake up. The hotel is also extremely pet friendly. I highly recommend it to anyone […] traveling to Laguna. Read moreGenuine Hotels.com guest review
"I do not recomed staying here..."
Its said ocean view thats what i paid for, I had a peak of the ocean in the corner if I went on the community balcony. Room was in poor condition. Would not stay here again. The bar was the only thing that was great at this hotel..Genuine Hotels.com guest review
"Old, not in very good shape."
Right on the beach. Treated great by staff, Bryan at check in and Antonio on Deck. Loved the ease to the beach. Ate lunch and dinner there.Genuine Expedia guest review
I was taking my boyfriend on a suprise birthday get away... When I arrived at the hotel I was disappointed!! I throughly researched a few hotels on the beach in laguna and this was the cheapest...I need to remember you get what you pay for! On the hotel website it seems as if each room is at some point near the beach. Their "compound" i so big that […] our room was located: accross the street, down the block, around a corner, up the stairs with a perfect view of the noisy street!! The rooms were equal to a motel six in the middle of the city of san bernardino! Pool very small... it was just all together a disapointing hotel choice I will never return!! But Laguna is very nice i recommend you stay in laguna but not this hotel... Read moreGenuine Hotels.com guest review
"Great Location and Great staff."
The location is second to none. We did have issues with our first room. The air conditioner was not working and there were no screens on the windows. I went to the lobby where I explained the condition of the room to the attendant. She had someone come and take a look. He was unable to repair the A/C unit so the attendant, Akiko, gave us an automatic […] upgrade to a nicer larger room which was great. Akiko even through in a complementary bottle of wine which was also great. The staff here is excellent and the location is wonderful. The only downside is their facilities are dated and they charge you 24 dollars a day to park your car. Overall I would stay here again when returning to Laguna Beach. Read moreGenuine Hotels.com guest review
"the rooms are terrible"
Great location, but the rooms are terrible. If you are overlooking the water, you could probably overlook the age and cleanliness of the rooms, but when you're on the street side, there is nothing good about this hotel. Very disappointing for almost $400/nightGenuine Hotels.com guest review
"A Laguna Resort Hotel"
EnjoyableGenuine Hotels.com guest review
"Was nice but small room and showers"
It was nice but smallGenuine Hotels.com guest review
"On the beach"
Very nice place on the beach and excellent location to Laguna.Genuine Hotels.com guest review
The hotel is not bad, just overpriced for what it is. Not as pretty as the pictures.Genuine Hotels.com guest review
"Good central location"
The room was very basic with a nice comfortable bed, small bathroom, no view, but convenience of facing the street was helpful since we had never stayed in Laguna. Easy access to the free shuttle bus and no problem getting to and from Pageant of the Masters.Genuine Hotels.com guest review
"Nice hotel. Close to beach."
Room was cleaned and vacuumed each day beautifully. However carpeting was DIRTY! If you were barefoot, then your feet would get black from walking on the carpet from the bathroom to the bed. Also we were unable to figure out the alarm clock in the room and requested a 5:30 a.m. wake up call to catch our flight. We never received the requested wake up […] call. If we had not woke up on our own we may have missed our flights. So bring your own alarm clock. Read moreGenuine Expedia guest review
"The review is REAL!!!"
The shower head wet my hair The bathroom door didn't close The internet was slow Suggestion: The pool should be open 24 hoursGenuine Hotels.com guest review
This was to be a weekend away for my husband's birthday. First, we were not allowed to check in until after 4:00 pm. When we got to the room, it looked NOTHING like the pictures on the website. We paid over $500.00 a night for a beachfront junior suite and found it filthy. The sofa and chairs were stained, the floors were uneven, the carpet was wet, […] the "kitchen" was old and the bathroom was horrible! The patio screen door had been kicked in at the bottom and could not be closed so you could not open the patio doors to enjoy the view. I immediately called down to complain and was told they had no other rooms. When I called PRIOR to booking I was told that the hotel had under gone a $6 million renovation. When I asked the manager about that he said that indeed they had but not in the Reef Tower (where the expensive suites are located). This was a TOTAL SCAM!!! We left and my husband's birthday was ruined! Read moreGenuine Hotels.com guest review
"Pictures don't match!!!"
When I was checking there was 6 others complaining about the rooms not matching the hotel website. I was the shortly the 7th. Avoid this hotel!!!Genuine Hotels.com guest review
"Perfect location and very friendly staff..."
My wife and I were celebrating our 30th wedding anniversary and were looking forward to a very special experience. We were not disappointed. Special thanks to Amanda for her first class treatment....Genuine Expedia guest review
First, the wall ac units in master bedroom kept kicking the circuit breaker and we called maintenance to come and fix it. They ran an extension cord from the bedroom and around the living room wall and plugged into a circuit in the living room. the second bedroom was so hot because it had no ac unit we had to wait for the living unit and master bedroom […] ac unit to cool the rooms down so that we could sleep. The dinner plate in the kitchenhad dried cheese and bugs on it. Looks like the kitchen was from the 1960;s era.Never will stay at your hotel again . Read moreGenuine Hotels.com guest review
"this hotel could be great, with some upgrades"
Fantastic view, room could have been redone a bit nicer, and the staff by the beach was arrogant and uninformed. Other staff, like front desk, valet, and kid who brought up the extra bed were nice and helpful.I love the surfer vibe to the hotel, but the hotel is in some serious need of renovation, paint, and repair. The paint is peeling on the outside, […] the wrought iron is rotting, and when you see this kind of thing, you wonder why you are paying $500. a nite.I guess its for the ocean view, which was the best part of the hotel. I also went there because it is dog friendly, but no one informed me that in the summer months dogs are only allowed on the beach before 9 am and after 6. Read moreGenuine Hotels.com guest review
Was a little disappointed that our room was not right on the beach, as we expected based on the online photos. Overall, had a great time. The chairs and towels were a nice plus.Genuine Hotels.com guest review
"old Laguna surfing feel"
The Pacific Edge has great beach views, location makes downtown walking easy, a big variety or room types, views, size, orientation. More than the usual parking opportunitiesGenuine Expedia guest review
Enjoyed our stay very much. The staff was very friendly and helpful. Our room had a beautiful view of the ocean and the beach. And the hotel was walking distance to the Sawdust Festival and the Pageant. The room was comfortable and clean. I would stay here again.Genuine Hotels.com guest review
"Great location but horrible room"
Pros: On the beach side of the street. Valet guys were super helpful and nice. Beach staff for chairs and towels were super nice and helpful, too. Cons: Our room wasn't ready at 3:30 b/c check-in is at 4pm, so we parked our car and walked around a bit. At 4:15 pm they said it would be about another hour or so for our room but offered another room for […] a fee. When we finally got our room, it was worn and dirty. Doors and walls are thin and the adjoining door had a gap between it and the floor so we saw shadows every time a person in the next room passed by the adjoining door, windows are held shut with sticks in the runners instead of locks, discarded paper under one bed and cigarette pack and gum wrappers in nightstand drawer, flooring felt damp, room was nothing like the pictures, there are 4+ buildings and only some rooms/buildings face the beach, the base price is for the building closest to the street and each building closer to the beach includes another upgrade fee with similar rooms, only 2 towels in the room but they provided more upon request, nice coffeemaker and 2 pods for coffee but they forgot to include cups, noisy rooms, and a very busy street. This same room in any other neighborhood would rate much lower, but the location on the beach-side of the street was incredible and all other hotels on that side of the street were sold out. We had an awesome day and night on the beach but wouldn't stay there again. Read moreGenuine Hotels.com guest review
Close to the beach. Chairs and towels provided. Friendly service.Genuine Hotels.com guest review
"Wasn't quite what I expected"
I loved the location, loved the staff, the cleanliness of the room was adequate however the room was different than the website it was stunning.. I was very dissatisfied with the room itself, the size, the location of the room. The room was approximately $400 per night and was the size of a very small bedroom -2 double beds, bathroom so small you could […] not turn around in it It faced the parking lot. I was shocked at the room compared to photos on the website. I went to the front desk and was upgraded for $105 extra per night, just so we could SEE the ocean over a all building in front of us, facing another parking lot. When you book, be very specific and be aware this is not what you're hoping for. On a happier note, the staff was incredible, the front desk wonderful, the ocean front when you walked there was beautiful and the beach staff very helpful and kind. The disappointment what the bait and switch feeling of the room when traveling so far, hoping for a really nice view and room. Read moreGenuine Hotels.com guest review
"Perfect location for price"
Booked this hotel last minute and loved it! The only negative is that it was $24 a day for parking, and the only other option is to pay for a 4 hour max meter. The beach hair service was perfect!Genuine Hotels.com guest review
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