very satisfied, I will go back.Genuine Hotels.com guest review
we arrived early (2:30) for a 4:00 check in. We were told the room was being cleaned and we would be able to check in soon. At 4:00 we asked again about the room. We finally got checked in at 4:30. At check out we were asked about our stay. We said check in was a bit rocky. They lady made excuses...but offered no apology.Genuine Expedia guest review
Great stay! Awesome room service was terrific!Genuine Hotels.com guest review
"Great surprise trip!"
My girlfriend and I spent our summer vacation at the Marinna Inn. There is nothing bad to be said about the place, from the valet staff to the front desk everyone and everything was great! I hope to spend more vacations there.Genuine Hotels.com guest review
Came down for one night for a quick beach trip. Wanted to find a hotel that was close to the beach.Genuine Expedia guest review
When we got to the hotel room, TV did not work, showerhead terrible water pressure, lightbulb missing from one of the lamps, mattress in bed was worn and un-comfortable.Genuine Expedia guest review
Response by Marina Inn At Grande Dunes Patrick, We appreciate you taking time to let us know of your experience while a guest here at the Marina Inn at Grande Dunes. We were so sorry to hear of the negative experience you encountered while a guest of ours. I can assure you we do not take these comments lightly and are working with our Engineering department. We would love the opportunity to welcome you back so you can experience the property the way you should have during this particular stay.
The resort was amazing. Staff were great! Definitely will go back there next year.Genuine Hotels.com guest review
Response by Marina Inn At Grande Dunes Lisa, thank you so much for the great review! We are so happy you found our staff to be great and the resort amazing. We will be more then happy to welcome you back again next year!
"QUIET & RELAXING"
First rate accommodations, nice restaurant, friendly staff & the 24 hr indoor pool / fitness is a plus. The hotel had a fresh scent in the hallway, spacious rooms and comfortable beds (although , I did not like the pillows) I had a relaxing and very enjoyable stay.Genuine Hotels.com guest review
Response by Marina Inn At Grande Dunes Thanks for the wonderful feedback! We do have quite a great resort that provides many great amenities. It is great to know that you enjoyed the atmosphere that we provide here at the resort and that your stay was relaxing and memorable!
"love the hotel in everyway"
It was such a great experience, I can't wait to go back. The quality was great, the employee's is what makes that hotel, they were friendly, helpful and went out of their way to help you. We loved it....Genuine Hotels.com guest review
Response by Marina Inn At Grande Dunes We are so happy that you had such a great experience while you were here at the Marina Inn at Grande Dunes! It is gratifying to see that our staff treats our guests in the friendliest and most helpful way possible. We are excited to welcome you back in the future!
Received a free upgrade when we arrived, everything was neat and clean. Will most definitely stay here again!Genuine Hotels.com guest review
Response by Marina Inn At Grande Dunes We are very glad that you found our facilities neat and clean as we try to keep them in great condition. We are so happy you were able to enjoy a complimentary upgrade and were able to see even more of the Marina Inn! We can’t wait to have you back!
"Hotel right off the intercoastal waterway...."
Very nice hotel, staff was awesome, pretty much everything you need right there.Genuine Expedia guest review
Spacious, luxurious, clean, valet, and very friendly staff. Highly recommend. We love the private beach and free umbrellas/chairs/towels. Wish there was a way for them to monitor who used the private beach. There was a large noisy party on our last day that from their conversation it was obvious they were not staying at Marina Inn. This was our 3 stay […] and plan to come back. Read moreGenuine Hotels.com guest review
Response by Marina Inn At Grande Dunes Debi, Thank you so much for the wonderful feedback regarding your recent stay with us here at the Marina Inn at Grande Dunes! We appreciate the positive comments regarding the property being luxurious and clean as well as the comments regarding our friendly staff. We are happy to see that you were able to enjoy our private beach access with complimentary chairs, towels and umbrellas. In regards to the rowdy group of people there on the last day I am so sorry you had to experience that. We do try our best to monitor our section of the beach and this is something I can bring to the attention of our management staff. Thank you again for our positive feedback and we do hope to see you again soon!
Very nice, the shuttle to the beach took longer to pick up then I expected.Genuine Expedia guest review
Excellent stay. Would stay again.Genuine Hotels.com guest review
Response by Marina Inn At Grande Dunes Thank you so much for the positive feedback. We do hope to welcome you back again!
"nice hotel off the beach, pleasant surroundings"
The hotel was clean, bed extremely comfortable near to all that Myrtle Beach offers without being in the high traffic areas. Hotel staff were helpful and accommodating. Overall it was a very pleasant stay.Genuine Expedia guest review
A nice place to stay while enjoying the beach. I would definitely consider staying again.Genuine Expedia guest review
"My room was ready clean and the staff was nice"
My stay was absolutely fabulous I will return the staff was wonderful and my room was extroidinary can't wait to return I will definitely stay their.Genuine Expedia guest review
"Great place for relaxation and fun."
We really enjoyed our stay here. The atmosphere was great as well as the staff and condition of the property.Genuine Expedia guest review
"Grande Stay !!!"
The epitome of excellence, comfort, and convenience. The very best in Myrtle Beach.Genuine Hotels.com guest review
Response by Marina Inn At Grande Dunes Wow! The epitome of excellence, comfort, and convenience! It is an honor to here that we were a hotel that went above and beyond to make sure that your stay was amazing. Also, thank you for saying that we are the very best in Myrtle Beach as that is what we strive to do every day!
"Overall great hotel"
Great hotel. Free valet, the room was amazing. And the whole hotel looked great. 4 star hotel for sure. Only negative I found was that the bed was rather hard.Genuine Hotels.com guest review
Response by Marina Inn At Grande Dunes Thank you so much for your wonderful comments regarding the Marina Inn at Grande Dunes. We are happy you enjoyed our complimentary valet service. This is definitely an amenity we encourage our guests to enjoy. We appreciate the constructive feedback regarding the firmness of the bed in your unit. As part of our commitment to improvements we just purchased new pillow-top mattress pads that will be placed on all of our beds. I do hope that on your next trip to the Marina Inn you find the bed in your unit to be an even more enjoyable sleep experience. Thank you again for the comments and we do look forward to welcoming you back again soon!
Best hotel Ive ever stayed at, wonderful customer serviceGenuine Hotels.com guest review
Response by Marina Inn At Grande Dunes Nicholas, thank you so much for the wonderful feedback! We are so glad you enjoyed your stay with us!
Great staff, beautiful views, lots of amenities. The list goes on and on! I was just sad they were booked up and we couldn't stay another nightGenuine Hotels.com guest review
Response by Marina Inn At Grande Dunes Stacey, We are so happy you enjoyed your stay with us! We do pride ourselves on our views and are glad you were able to enjoy them. We do hope to see you back here again soon!
"Great location and amenities"
All around great stay and location Staff was wonderful and very prompt and helpful with directions and room service.Genuine Expedia guest review
"We had a Great time... I would stay again"
Location was Great. Facilities were Great! Marina Inn had everything right at your finger tips.Genuine Expedia guest review
Had a wonderful time at the Marina Inn. Fabulous staff! Although it would have been nice to be right on the beach, the Marina Inn is less than 10 years old (so we were told), so much nicer than most of the hotels on the beach. Off the beaten path but within a five minute drive to food, outlet mall and other attractions. Hint: Didn't know that Memorial […] Day weekend was a biker weekend, so our trip was a bit tainted by that. They were everywhere - loud, obnoxious and (in some cases) inappropriate for our "PG" family vacation. Would recommend avoiding that weekend. Overall - we really enjoyed our stay at this hotel! Read moreGenuine Expedia guest review
Very lovely hotel. Staff was wonderful. Didn't like that my 4oz orange juice at breakfast cost $4. View of marina was great.Genuine Hotels.com guest review
Response by Marina Inn At Grande Dunes It is great that you thought this hotel was lovely and that you enjoyed it. It is also great to know that you thought our staff was wonderful, as we put a great amount of time to make sure our employees are well trained and equipped with a fantastic attitude! It is also great to know that you got to see the Marina which provides a memorable view!
"Close but far enough away"
Easy access to action highway...too bad it wasn't prime time for bar to be open by the poolGenuine Expedia guest review
Response by Marina Inn At Grande Dunes Thank you so much for taking the time to write a review regarding your stay with us. I'm happy you found our location to be convenient for your needs. I apologize that the pool bar wasn't open during your stay. We try to work the pool bar hours around the season and now it is open daily. Hopefully we will see you again soon and have the chance to show you even more of what the Marina Inn at Grande Dunes has to offer !!
"will come again"
Can't say enough good things about this place. From start to finish, a 1st class establishment. We were made to feel very welcome and decided to stay an extra night. Wish we could have taken the bed home! Thanks so much to the staff for making our stay pleasant.Genuine Hotels.com guest review
Response by Marina Inn At Grande Dunes Tom and Amy, Thank you so much for the great feedback regarding your recent stay with us. Thank you for choosing to stay an additional night with us! It is always great to hear when a vacation is going so good that you just have to stay longer! We can't wait to welcome you back again very soon!
This hotel away from the beach has an excellent atmosphere and quiet demeanor. It is everything that you want in a hotel.Genuine Expedia guest review
"A Great Staycation!"
We live in South Myrtle Beach and enjoy the Marina Inn a couple times a year as a 24 hour staycation. Arriving in the afternoon, we use the pool and enjoy a drink from the bar. For dinner the Waterscapes restaurant offer great entree choices. The marina walkway is a great place to take a after dinner stroll. The in room amenities are wonderful. We begin […] our second day with a delivery of fruit, pastries and coffee to our room at 8am; afterwards we take a quick soak in the hot tub. We then check out at 1030am and enjoy a full breakfast at Waterscapes. The frontage road offers a great place for a bike ride before heading home 10 miles away! Since we live at the beach, one thing we don't use is the private beach access, but we have checked it out! It's great! Read moreGenuine Expedia guest review
Great place to stay. Very clean and comfy!! Close to restraunts and mall. Beautiful view.Genuine Expedia guest review
"Will stay here again!"
Just a one-night stay to check out bike week, having never been to mb before, and I couldn't have asked for a better hotel. I was told by a retail outlet manager the Marina Inn was the second best hotel in mb next to the 5-star Hampton Inn. Don't know about second best; from my overall experience, the best. Location was great too because we never had […] to fight traffic on ocean blvd, and we were only 10 minutes from beach. Read moreGenuine Hotels.com guest review
Response by Marina Inn At Grande Dunes Rick W, Thank you so much for the incredible comments! We are so very happy you enjoyed your stay with us during the bike week festival. We do pride ourselves on our location being close enough to all that Myrtle Beach has to offer yet far enough away to be able to actually relax and unwind during your vacation. It seems as though that retail outlet manager must have been misinformed as to which property is the best on the beach! Hopefully next year we will have the chance to welcome you for longer then just one night.
"Above the rest"
Higher quality service and stay in everyway. We usually stay on the strip, which I find to be run-down, congested, and over priced. This was a great, peaceful alternative. Close to all with our the hassle.Genuine Hotels.com guest review
Response by Marina Inn At Grande Dunes J. McNair, Thank you so much for the wonderful feedback regarding your recent stay. We are happy to hear we were a great alternative to other properties you have stayed in Myrtle Beach and we are already looking forward to you returning to your new home away from home!
Great Hotel with beautiful views!!!!!!!!!!!!Genuine Hotels.com guest review
"Great hotel with privacy"
Nice hotel, great rooms, and clean. Valet included in room stay.Genuine Expedia guest review
The housekeeping wasn't the best. Big stains on my floor and a couple of little things got missed during the week that I was there. The room was amazing though and I loved having so much room to spread out.Genuine Hotels.com guest review
Response by Marina Inn At Grande Dunes Gentlemom from Washington, I wanted to take a moment to thank you for your honest assessment of your experience while a guest of ours here at the Marina Inn at Grande Dunes. I have shared your comments with our housekeeping director as we do not take these comments lightly. I am happy that your overall experience was a positive one even though it seems there were a few challenges along the way. We do hope to have a second chance to welcome you back and experience the Marina Inn at Grande Dunes and the five star property we strive to provide.
"Nice hotel overlooking the marina and golfcourse"
The staff was so helpful and cordial. We enjoyed the suite we had immensely, and are looking forward to a return visit very soon. We took advantage of the in room spa service and it was wonderful!Genuine Expedia guest review
I spent only one night there. Everything was fantastic.Genuine Hotels.com guest review
Response by Marina Inn At Grande Dunes Thank you so much for taking the time to leave a review regarding your stay with us. I'm pleased to hear everything was fantastic with your stay and hope that your next stay is longer so that you can see more of what we have to offer. Once again thank you for choosing Marina Inn at Grande Dunes !!!
"Great find in Myrtle Beach"
Lovely stay at this hotel. We were upgraded to a 2 bedroom suite and it was fabulous! We overlooked the intracoastal waterway and it was a lovely spot. The pool and staff were great....The beach was terrific with very nice chairs at the water. Sadly, this was only available sat and sun. Don't bother with the beach bar....pricey and not so good. We had […] appetizers at Waterscapes and it was wonderful...next time we would dine here. The staff, particularly Brian was fabulous. The only drawback was the maid staff were a bit slow and not particularly friendly. Also our safe was broken and we reported it 3 times but it was never fixed. Otherwise a spectacular room and hotel and we will definitely return Read moreGenuine Expedia guest review
The accommodations were impeccable. I will definitely select this location again in the future.Genuine Hotels.com guest review
Response by Marina Inn At Grande Dunes Thank you so much for your positive feedback regarding your stay. We are happy to hear you will be returning during your next visit to the Myrtle Beach area.
"Beautiful Hotel, Furniture was a little dated"
I loved this hotel, the furniture was a little dated, but the hotel was clean and the staff was friendly. We ended up getting a 2 bedroom condo, when we had originally reserved a guest room with two beds. I would definitely stay here again and recommend it to friends and family. I only wish we could have stayed another night. The rooms are a little […] pricey, but we got a great deal on expedia. Read moreGenuine Expedia guest review
Overall it was a great experience and worth the money. The furniture in the living room was very dated and not very comfortable. The pots and pans were very minimal and not very user friendly. I had to go out a buy a wine opener. The electric stove top was useless for cooking anything.Genuine Expedia guest review
The hotel was nice except for a few things. There were no slippers/shower shoes provided as they had listed on their website. The bed had clean sheets on it but appeared to have several small stains on it. The free coffee in the mornings was gone by 830 and there was no sugar for the coffee either. There was hair in the bathtub upon arrival. Other than […] the above listed it is a very nice hotel. Read moreGenuine Hotels.com guest review
Response by Marina Inn At Grande Dunes Thank you for taking time and informing us of your challenges during your stay. We sincerely apologize that your experience was less than our 4 diamond standards in regards to our amenities and housekeeping. We have forwarded your comment to the appropriate department heads to follow up with their teams. Thank you for your honest feedback so that we are able to react to our shortcomings. We hope that you will accept this apology and invite you to stay with us again in the future!
"Family Spring Break 2014"
At check-in we were given a first floor room with one king bed, which just wasn't going to work with my family of four, so I asked to be moved to a two queen room as my itinerary showed, but was told they didn't honor expedia itineraries. Eventually, even though they were "booked", the manager moved us to the room I reserved online. Customer service […] from front desk staff and valet was excellent! Even I, a clean freak, walked around a few times barefoot in the room...it was very clean... the entire hotel smelled clean, not musty anywhere. Ambiance of lobby was relaxing and decor pretty, but furniture in room was scratched and had seen better days. There was no microwave (unusual), one phone didn't work (but the other sufficed), a small refrigerator that cooled but never got cold (& made a very high pitched sound 24/7), and our AC had to be "unlocked" so that we could adjust it ourselves, but even with all that said, it is a hotel room, and the hotel's location, view of marina and golf course, cleanliness, and price cannot be beat. We'll definitely return! Read moreGenuine Expedia guest review
The staff made you feel at ease and at home right from the start. They were very friendly and professional. The room was gorgeous and everything was in it's place. We wanted to light the fireplace and the front desk sent someone up in minutes to light it for us. While there, he even went over instructions for the room safe. The valet and bell hop we […] very fast and friendly! I would HIGHLY recommend this place to everyone! This was our first stop on our honeymoon, and it set the mood and a very high standard for the trip! Read moreGenuine Expedia guest review
"The best stay"
I had a great time there this weekend. This is a very very nice hotel. We all didn't want to leave.Genuine Hotels.com guest review
Response by Marina Inn At Grande Dunes We are so glad you enjoyed your weekend with us. Thank you so much for the positive comments regarding your stay. We do hope to welcome you back to the Marina Inn at Grande Dunes again very soon!
"Beautiful hotel located close to everything"
I spent one night here in a beautiful and comfortable room. Breakfast at the waterscapes restaurant was nice. Valet service and walking distance to Ruth Chris Steakhouse were perks. I didn't get to enjoy either of the pools but the outdoor pool was heated and open in march and the indoor pool looked great. My only irritation was my cell phone had poor […] service and no service in some areas (I have AT&T and was on the first floor). Read moreGenuine Expedia guest review
This is our only destination in Myrtle Beach! Emmy and JoAnn, a Bill and Matt, are the best! We always hate to leave!Genuine Hotels.com guest review
Response by Marina Inn At Grande Dunes Sherry, thank you so much for your wonderful comments! I am sure Emmy, Joann, Bill and Matt will be happy to hear your positive feedback! We can not wait to welcome you back again!
"Awesome hotel, great staff."
We were upgraded to the suite upon our check-in, and the room was fantastic. It was clean, with a fresh smell and comfortable furnishings. The balconies looked out on to the golf course, and provided a great view while being fairly private. The staff was efficient and discreet, and the concierge was more than accommodating. The facilities were clean […] and well maintained. The hot tub felt great after a long day sight seeing! Read moreGenuine Expedia guest review
Everything was great,plan on going back.Genuine Hotels.com guest review
Response by Marina Inn At Grande Dunes Thank you so much for the positive feedback regarding your recent stay! We are so happy to hear how great everything was for you during your trip. We do look forward to welcoming you back again soon!
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