"Riktigt bra hotell"
Fint hotellområde och riktigt lyxigt med egen ingång till poolen direkt från rummet. Personalen var trevlig men tycker man kan begära mer med tanke på priset, frukostbuffé ok och hårda sängar. Läget är ok, ca 10-15 min promenad ner till stranden.Genuine Hotels.com guest review
Jättefint hotell med bra service och rent och frächt. det enda att anmärka på är att det är en bit från stranden men det var på promenadavstånd eller också fanns taxi.Genuine Hotels.com guest review
"Roligt hotel i Karons bagland"
Hotellet ligger behageligt på bagsiden af Karon, 1,7 km fra stranden, således at det er muligt at gå dertil. Standarden er god Thai-standard, med sædvanlige gode service. Velfungerende internet.Genuine Hotels.com guest review
"Dejligt hotel og skønt med direkte adgang til pool"
Dejligt hotel, gode og rummelige værelser. Pragtfuldt med direkte adgang til pool. Hele hotelområdet er smukt og hyggeligt indrettet og meget velholdt. God morgenmad og dejligt at man kan sidde ude og spise og nyde udsigten. Det omkringliggende område uden for hotellet, er knap så smukt, det ødelagde dog ikke vores tur på nogen måde. Så vi vender helt […] sikkert tilbage. Read moreGenuine Hotels.com guest review
acceptableGenuine Hotels.com guest review
"Great Staying but not easy access"
Great Staying with full pool access room but not easy access to go shopping or beach. Only one time free shuttle bus in the morning.Genuine Hotels.com guest review
没性价比，离海滩比较远，旁边的老普吉酒店不让穿过，在让我选一次，我会选老普吉酒店Genuine Hotels.com guest review
没性价比，离海滩比较远，旁边的老普吉酒店不让穿过，在让我选一次，我会选老普吉酒店Genuine Hotels.com guest review
Wij hebben een super vakantie gehad door dit Resort met poolside zembad, Aarader voor iedereen.Alleen zou de wifi-verbinding beter kunnen.De service van Hotel.com heb ik zeer pretig ervaren,wij gaan hier zeker terug. Vriendelijk personeel en zeer nette kamer het zwembad was geweldigGenuine Hotels.com guest review
酒店很舊，絕對不是四星級數，早餐更是一個字形容…[差]還有很多中國大陸團，很嘈吵！！！Genuine Hotels.com guest review
"River pool is great but service is below average"
A bit far from the beach, near to 20 mins by walk. All rooms are pool side!! As we lived in private pool suite for two nights, the lamp under the pool was out of order, i.e. the pool was no lighting at night. I called room service and the staff told me their engineer could not change the lamp at night. In the next morning, I reminder the receptionist […] again that the staff promised me the engineer would change the lamp in day time. However, the lamp did not work even though we checked out. Read moreGenuine Hotels.com guest review
Rundum sehr zufrieden...Wiederholungsgefahr ist garantiert.Genuine Expedia guest review
酒店不在卡伦海滩中心，地理位置稍偏，走到卡伦海滩需要20-30分钟，不过酒店环境不错，我们住的泳池别墅，非常舒适，床很舒服，很大，就是泳池别墅在比较深处的位置，走到大堂有点路Genuine Hotels.com guest review
"와이파이가 거의되지 않네요"
무료 와이파이라고 되어있는데 방에서는 전혀 와이파이가 되지 않고 로비에서도 와이파이가 되지 않았습니다. 딱 저렴한 호텔이라고 생각하시면 될것 같아요. 저는 다시 이용하지는 않을 것 같습니다.Genuine Hotels.com guest review
It was totally pleasant stay for us (we're a Japanese couple in the middle of 20th.) Swimming pool was amazing, great breakfast :) Before we stayed, we were a little worried because of the cheap price but don't worry. You'll be happy :) The location is not close to Karon Beach. However, we can walk to get there and even you can take free shuttle bus […] from the accommodation to the beach twice a day! Read moreGenuine Expedia guest review
Bra størrelse på rommet. Hadde både badekar og dusj. Man kommer ikke nærmere bassenget da det er rett utenfor "terrassen". Ypperlig for barn som kan svømme. Beliggenheten er grei men bittelitt utenfor shopping og restauranter. Det løses med å ta beina fatt i ca. 10 min evt en tuktuk som frakter deg mot beachområdet for 200 baht. Hvis du bestiller roomservice […] kommer de padlene i en liten trebåt, en artig opplevelse. Read moreGenuine Hotels.com guest review
"good place but bad service"
環境不錯, 所有房間露台直通泳池是一大賣點, 隨時可以跳進水中, 舒適自在. 但是酒店員工服務差勁, 可以說是沒有服務, 整理房間的沒有更換毛巾, 保險箱的問題無人解決, 尤其是高級員工, 笑容欠俸, 對客人提問隨便了事, 實在要再接受培訓. 總結是不會再選擇入住.Genuine Hotels.com guest review
"Einmal und nie wieder"
Das Personal ist unfreundlich und meist mit sich beschäftigt. Der offene Speisesaal grenzt direkt an den Parkplatz. Während des Frühstücks standen dort regelmäßig Busse mit laufendem Motor, d.h. laut und Abgase. Das Personal kam immer kauend mit vollem Mund aus der Küche. Als die Schüssel Joghurt auf dem Buffet geleert war, wurde mir auf Nachfrage gesagt […] "heute nicht mehr , morgen wieder " . Das Frühstück geht bis 10:30 Uhr es war 09:20 Uhr. Unverschämt. Die Zimmer werden lediglich ausgekehrt und nicht gründlich gereinigt. Im Bad waren 7 Tage diegleichen Zahnpastaflecken als auch der Badewannenrand war dreckig fleckig. Das ganze ist sehr unhygienisch. Haarshampoo und Duschgel gab es auch nicht genug. Wir hatten die Pool Suite gebucht, normalerweise wird dann auch automatisch der Poolbereich gereinigt als auch der Pool selbst, das war hier nicht der Fall. Alles in allem würden wir das Hotel NIE WIEDER buchen ! So etwas haben wir noch nicht erlebt . Das Hotel wurde vo uns nur zum Schlafen genutzt , ansonsten waren wir permanent unterwegs; es ist kein Hotel in dem man sich gerne aufhält. Read moreGenuine Hotels.com guest review
非常喜欢这里，阳台直通泳池，地点很安静休闲，离海边走路15分钟，不过后来我们都是骑摩托。每天很休闲，泡着晒着，然后出去骑摩托兜风赖在海边。哦我还在这里学会游泳了我会说么。Genuine Hotels.com guest review
"Fint til prisen"
Vi boede på hotellet i knap 2 uger, det var alt i alt rigtig fint. Sengene var lidt hårde og man kunne mærke fjederne i madressen, men det er kun hvad man kunne forvente. Maden på hotellet var til gengæld rigtig skidt, hvilket er ærgerligt når alt andet var rigtig godt. Hotellet ligger i rimelig gå Afstand til både Karon by og strand. Er man ikke frisk […] på at gå tilbyder hotellet transport til stranden 2 gange om dagen. Alt i alt et fint hotel der er værd at bo på hvis budgettet er stramt Read moreGenuine Hotels.com guest review
"Personnel souriant et chaleureux !"
Personnel souriant, accueil chaleureux, piscine agréable, petit bémol sur l'état des installations car elles se font vieillissantes, notamment sur l'entourage de la piscine, mais cela n'altère en rien la qualité de cet hôtel. Si je retourne en Thaïlande et notamment à phuket je retournerai dans cet hôtel avec plaisirGenuine Expedia guest review
"Tæt på byen"
Hotellet er meget lækkert og med god betjening. Dog kan man næsten ikke holde ud at sove i deres senge. Det føltes som om man sover på et spisebord, virkelig virkelig hårde sengeGenuine Hotels.com guest review
这个酒店主要是欧美游客，中国人很少，早餐还算丰富，但是比较符合老外的口味。设施还不错，出门就是泳池，干净、人少。最不好的就是，离海滩实在是太远了，走路要20分钟左右。沿途有很多餐馆，超市，ATM。没有儿童设施，带孩子不是很好玩。Genuine Hotels.com guest review
vill du vara lite avsides o bara relaxa e detta ett kanon hotell med *väldigt* trevlig personalGenuine Hotels.com guest review
07/28/14 Meredith H Adelaide, Australia
Stayed for 11 nights in July 2014. We had two rooms, 261 & 262 which were in a great spot close to 2nd swim up bar and gym. The gym only had one treadmill working and then free weights and one other weight machine. The power was off for one of our weeks but we were on holiday so didnt worry us. Beds were comfortable as had asked for bed toppers. Rooms were kept spotless and staff were friendly and helpful, especially reception staff. Breakfast was excellent and more than enough variety to keep us very full and happy. The pool area where we were in the blue wing was great. Yes there were some tiles missing but we didnt hurt ourselves or didnt distract from us having many hours mucking about in the pool. Easy access to supermarkets, eateries and markets. Can recommend Elephant No 9 restaurant by the Temple markets. Great staff and food. Ate there most days. There are a few elephant restaurants so make sure it is No 9 by temple. We didnt use the hotel taxis as put off when they were horrible to our private driver we had arranged prior to coming over. We used private driver or tuk-tuks. Did use the resort bus to go to Karon Beach and was on time both times used. There are signs in toilet saying no toilet paper and once you get used to this its fine. Would stay at hotel again as the pool access is fantastic. Adelaide family - ages 52, 22, 21, 18
"This hotel is terrible !!! Honestly"
This is the second time I stay in this hotel, the first time is 7 years ago. Last time was great hug this time is huge changed.... The toilet is smell bad and blocked. We called and the lady said we can't even put the toilet papers. OMG !!! This is awful... Secondly. The third day we asked for our beach towel as we only got one when we check in but we didn't check before until we need to use . The front desk girl said their record we had 2 and assume we lose it. I told them we didn't and we only got one but she don't believe and try to ask us to pay for it. Me and my hubby became very angry and need to talk to their manager mr Paul , they just front of us and speak Thai. After that, the lady give me 1 more beach towel then the manager is gone . This action is so rule and I felt they didn't respect their clients. In addition; the hotel location is bad .... 20-25 mins walk to the beach ..... As they only got 1 way shuttle bus 10am and 1pm to the Karon beach. Also they are not on time..... We booked the car pick up from airport to hotel . The driver is not on time too. We wait for more than 20 mins and we need to call the hotel and check . 2) if u need local call in room or lobby , u need to pay 20tb per min 3) we try to cancel the return car service from hotel to airport at the front desk . They said they can't do it and I need to email instead .... So funny ~ 4) they have china tourist daily, they speak loud .... And I saw they wear high heels to swim in the pool but no one stop them 5) my hubby want to go gym in the last day but their air condition is out of work and they also don't have Dum bell @@. I will not recommend this hotel to everyone. This is the worst hotel I ever stay !!!
"Past its heyday"
07/19/14 Monica282 Geelong, Australia
Our family of 2A & 3C (11/9/9yo) stayed in April. It was OK. The staff were indifferent with all aspects of hospitality, with the exception of one. We had to move the single bed in our room, in with the other 2 children. The bed was rock-hard, so we asked for a topper. After a few trips to reception, and an argument when we told it was done and it obviously wasn't, it made the world of difference. They promoted the courtesy trip to the beach, but when we wanted to use it at its only available time of 1pm, we were told "10 minutes", for 45mins! We could have walked if we'd known! We ordered room service one day to enjoy the novelty of the arrival in a canoe - the dirty dishes stayed in our room for 3 days despite several phone calls on the day, and daily room service. Notices did warn of not putting toilet paper in the toilet; we took this to mean not excessive use of toilet paper. Hubby blocked it the first morning! We were told all paper, at all toilets in the resort, was to go in a waste basket. The tiles were coming off throughout the extensive pool area - the kids were regularly coming in with cuts. Despite its location on a busy road, it was quiet. The local supermarket was great value. Would I go back? No.
"Friendly staff, nice rooms"
07/09/14 9999Rach Brisbane, Australia
I stayed at the resort at the end of June, the staff were really friendly and welcoming, The rooms were clean but the bathroom could have been cleaner, they are a nice sized rooms, really quite, cold air-con, pools were clean, and you are given complementary water bottles. Breakfast was good There is a taxi service from the hotel charging trips for Vans and Cars to the airport, Karon beach, Patong Beach etc, which is a fantastic service. The walk to Karon beach is about 15 to 20 minutes so the location is that ideal but it isn't too bad. We walked it several times We went to the hotel Spa on a rainy morning, the massage, the treatment rooms, and the staff and fantastic! since it was in the low tourist season we good a really good price too!
"Nice quiet hotel"
07/05/14 Angie K Adelaide, Australia
Visited this hotel in June and loved it. The access from the room to the pool was a really nice touch and the rooms in the Blue wing were large, spacious and clean. The staff were really friendly. This hotel was a second choice as the original hotel we had booked was undergoing renovations. To see room service being delivered by gondola was interesting and enchanting. As we are older citizens it was nice not to have noise that one gets in other hotels (it's not that we dislike children we have several ourselves grand children and great grandchildren) Unfortunately the hotel appears to be the destination for Chinese and we found them to be quite rude and in some cases obnoxious and we wondered how the staff could be so tolerant of them. They do not understand what a queue is and pushed their way. We note that there is a review mentioning the Taxi Mafia. We found that they could be a nuisance but during our stay the managers addressed this issue as they managed to get a complaint in writing which meant that they could then act upon it. As a result the Mafia no longer appeared. A very nice cafe 800 metres down the road is the Elephant cafe, great food and good prices. Also if you go to Kata Beach try the Kata Food restaurant Our only real gripe was that the bed was harder than we are used to. Also the weekend markets were fabulous We would return to this hotel in a heartbeat. We highly recommend it. A very nice
"The friendliest staff in Karon!"
07/01/14 rebecca g Melbourne, Australia
Having just returned from 7 nights, this resort was the perfect place for Thailand first-timers. All the staff were incredibly friendly and welcoming, always smiling and offering assistance and tourist advice. With pools connecting all the rooms, a deliciously fresh buffet breakfast and and an extensively well equipped pool bar, the resort itself was simply beautiful. Running a happy hour between 4pm and 7pm, the cocktails at the pool bar are cheap (130 bht) and extremely addictive! For the excellent service we received and the beautiful accommodation that is provided, Access Resort and Villas extends itself well beyond the price paid. We very much look forward to returning and hope many more travellers of all ages thoroughly enjoy Access Resort as much as we did! Thank you to all the staff at Access Resort for an amazing holiday.
06/12/14 Sharyn M
Just returned from 8 glorious nights with a group of friends. After reading some of the reviews, I now know that some people are hard to please! All 9 of us were completely thrilled and satisfied from the time we arrived (and told we ALL had a free upgrade to blue wing rooms) to the day we left, with the staff standing and waving us goodbye. Nothing was ever too hard. A smile and hand signals for those staff whose English was a little lacking went a long way - it was actually a real giggle point for them and us. The layout of the resort is fabulous. Loved the canal pools, especially after a long hot day of exploring. Cleanliness of the rooms and resort was never a problem - always workers everywhere. Sadly the restaurant never seemed to be used by fellow guests - their loss and our gain. The food was beautiful and fresh. We would ALL come back and stay including 1 of us who has been to Phuket a number of times and reckons Access Resort is the best she has stayed at for the money. Thank you Access Resort for a memorable holiday.
"Fantastic Trip In June!! Amazing Hotel For Price"
We stayed at this hotel for a week from 4th june. From London Weather was brill very hot and humid perfect for Brits ( Rained only 1 day for 10min) Still Hot Me & my cousin both 25-35 years old stayed in the blue pool area which was fantastic, We requested our room with two double beds which was there ready when we arrived. Our Family stayed in the private pool suite which was ''WOW'' what a nice room, Comes with a fantastic deep pool and the poster beds are amazing. The other room was for a couple in the blue suite also which has a 4 poster bed and was fantastic as well. All showers are very nice and very powerful!! With fridges Bath tubs etc. The hotel overall is very stunning with a great pool which is outside of your patio door connects to the pool!! Blue area is more private which costs a little more. No issues of the pool we went swimming at 3am at night and it was no problem at all if you don't mind the noises of the frogs around you. (keep in mind to keep your door closed due to lizards & mosquito's come in which you can hardly see) The hotel is around a 10-15min cab away from patong were there is a stretch of beach with shopping / bars / restaurants. This cost around 400 bhats to get to. Kata bars area is also nice were you can go for a few drinks to bars & get to know some nice thai people (men life) and eat if you feel you want to relax a little away from the hype of patong. this is around 5min drive away. Bringing extra guests to hotel there is a fixed price per person (1,500bhaat each) so please ask if unsure. Outside the hotel around 10sec walk away you have a massage place called on-lee which is the best. very nice done there full body massage is around 400-600 bhat depending which type. Guys from the hotels are fantastic very fun and always smiling, Special thanks to a worker called kip he was amazing and always helped us out if we needed something. Helped to provide us with drinks and room service and unsuitable times. Food at the hotel is very nice too little expensive if compared to going out but i guess every hotel likes to make the extra. Breki was not recommended by family members so i would give this a miss and go local. A nice place to eat is called elephant cafe which is around a 7min walk toward the left of the hotel has everything from pizza thai chips fish a uk person would love. Shopping was very good at the night market on a Sunday but very very hot due to so many stalls inside. It is cheap but you have to bargain hard with them and walk away till you get called back. Phuket Night Market Overall a fantastic hotel no major issues at all, Poss pool needs a better clean in the blue area but nothing to fault. Would defo recommend this hotel and to travel from this hotel to places if you want a nice top star resort like this to relax in. Special thanks to KIP At Hotel Excellent service & to the Taxi Front Desk Person
"A nice average hotel"
06/09/14 Kelly T Sydney, Australia
This hotel was ok. It was clean and had a nice feeling around the grounds. It's just a little outdated. Our bathroom was a bit shabby. The shower curtain was thick plastic that was old and stained. It was a good price though, so I guess for the price it was ok.
05/29/14 kegz_80 Sydney
Our stay at this hotel was fantastic! Everyone was very friendly and the rooms were nice and clean! Room service comes via boat to your room which was pretty cool, as all the rooms back onto the main pool. We were lucky enough to spend NYE in karon...the hotel put on an enormous feast for dinner with a live presentation. The night was terrific. I couldn't really fault anything.. It's set back from the beach so if your expecting something close to the beach.... this hotel isn't, however it's only a 15-20min walk down the road, I enjoyed the walk as it was great to chat with the locals! Would definitely recommend this hotel!
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