Pullman Dubai Deira City Centre - Dubai

the hotel was so nice and close by the mall and metro station.room are so clean. staff are friendly

Genuine Hotels.com guest review

It was good and I would recommend it to my business associates.

Genuine Hotels.com guest review

I really enjoy the fact that it attached to the City Center Mall. I also enjoyed the roof top pool and lounges. Service was great and they help ever way they could with my early check in. I found the room and room service to be overpriced. The hotel and lounges are very nice with very average rooms.

Genuine Hotels.com guest review

The staff was incredibly friendly, helpful and polite. The room was clean and decent sized. Location is perfect for proximity to airport and for running errands at Deira City Centre/metro.

Genuine Expedia guest review

Very central and good location for short stays and shopping

Genuine Expedia guest review

outstanding service, great comfortable room. attached to mall so you can go to the shops or grocery store..this is the best hotel i have stayed in while going through dubai.

Genuine Hotels.com guest review

Nice hotel , great location , the staff is helpful , room is clean and bed is very comfortable , they 'll give you everyday newspaper and 2 bottle of water if you want make your coffee .

Genuine Expedia guest review

It was my prefered hotel before renovation and new management. It is nice to have a kettle which adequatly stored but it is difficult to use it. After placing my computer there is no sfficient space for it neither power sockets. When I asked for a small table my request was turned down by every one including the manager. The bath room is perfect lay […] out but missing vital small fittings to make it workable. e.g. how one can comfotably reach the bath robe without dropping water every where. The rooms are perfect but missing many of the necessaries for the sake of guests comfort and ease. Read more

Genuine Expedia guest review

The hotel is joined to a mall where you could find all what you look for; clothes, food, cinemas etc without the need to leave your area

Genuine Expedia guest review

Due to the hotel is undergoing renovations, there were no non-smoking rooms available. I was put in a room that has an old stale smoke smell.

Genuine Expedia guest review

Great hotel and location but got bitten by something every night in bedroom. looked like flea bites to me.

Genuine Expedia guest review

ROOM IS NOT CLEAN SPECIALLY CARPETS BAD SMELL IS COMING .MAY BE BECAUSE OF REENUVATION TACKING PLACE . ROOMS NEEDS ALWAYS TO BE VANTELATED BY SUN AND OPPENING WENDOWS . I WAS SUPRISED BECAUSE THEY INSIST ME TO LEAVE THE ROOM BY 12 OCLOCK WHILE ITS NOT FULL ECUPIED. ONE PRIVILIGE IS THAT CONNECTED TO CITY CENTRE SHOPPING MOLE . BY THE WAY ON EXPEDIA […] HOTEL IS 600 METERS FROM THE MALL WHILE IT IS CONNECTED TO MALL. Read more

Genuine Expedia guest review

Overall I ws very pleased with my stay here, the bed was very comfortable and the service was more than comporable. I recommend this hotel! The breakfast buffet was excellent!!!!

Genuine Hotels.com guest review

All 3 cardio machines I attempted to use in the gym were broken and the service was subpar. However, the hotel is attached to the mall which is a HUGE benefit for those of us who like to shop or women who wish not to brave the UAE culture. Beneficial during Ramadan.

Genuine Expedia guest review

I stay here a lot. I'm not super picky about hotels but I don't like to stay in a dump either. Things I like are that the place is clean, staff are courteous, location is great as it's attached to the mall where you can buy anything you need such as soda, water etc without hammering mini bar. Also you can get taxis from the mall instead of paying the […] hotel car rates. Metro is walkable distance through the mall, breakfast is generally included in the rate and the internet connection in the rooms is good (and free). I use this a a temporary office when in Dubai and it works well for me. I'm staying again mid October. I"ve tried all the second tier hotels in the area and this is the best. I like Emirates Towers too but I run up huge bills there and is not sustainable. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

We were quite angry when arriving and finding out, that this hotel, doesn’t have 5 stars but only 4. We guess the service and quality would more or less be the same as a 5 star hotel stay but it's the principle... We even used Hotels.com search engine to only show us 5 star hotels in Dubai... guess it didn't work.... We stayed at an Executive room, […] which means that you get one of the rooms on the 9-11 floor, that you get access to the executive lounge during the whole day and that you have free internet. This is definitely worth your extra money Read more

Genuine Hotels.com guest review

This is the third time I've stayed here, and was not disappointed. I chose this hotel because of the attached City Centre Mall and dining options. Did not have to go out in the summer heat to shop or eat. The only problem experienced was that I had to wait approx 1 hour for check-in...and it was at 7:00 p.m. The breakfast was wonderful. Despite the […] advertisement, no iron/ironing board located in room. Would have been nice, but not essential. Will stay again. Read more

Genuine Hotels.com guest review

I've traveled to Dubai on four occasions within the past year. This summer I decided to try break away from my usual hotels and venture out and try the Apartment suites of the City Centre Hotel & Residence. I needed a room for only one night so I said to myself "the City Centre Mall is nice so their hotel and residence rooms should be pretty good." […] NOT!!! Typically the hotels in Dubai are outstanding and the service superior. Unfortunately for me the Apartments of the City Centre Hotel and Residence fell tremendously short of Dubai's well earned reputation of excellence. When I checked in my room it had a smoker's scent to it. Second none of the staff could find me an adapter for my Mac laptop. While this may sound incidental, every other hotel I've used has such adapters and to ask for one is not a problem. Not at City Centre. The manager even told me that I would have to purchase one of my own! Finally someone realized that they did in fact have an adapter, however their first response was "no we don't have adapters for U.S. computers." Next, when I walked into my bathroom, there was standing water on the floor from a leaking toilet. I reported the matter. The manager said he would have someone look at it immediately. No one came. When I asked if I could move to another room or possibly acquire another room on the City Centre Hotel across the parking lot, I was informed that my request could not be filled. I reported the leaky toilet a second time and went out for a few hours to do some shopping. Upon my return I discovered the pool of leaky toilet water still on the floor. I reported it a third time and again the manger promised to send someone up. Well by checkout the next morning, the water was still on the floor and no repairman. Bottom line. THIS PLACE IS HORRIBLE! DO NOT STAY IN THE CITY CENTRE RESIDENCE APARTMENTS! POOR CUSTOMER SERVICE, BAD MANAGEMENT, AND STINKY ROOMS. TRUST ME. READ AND HEED. OTHERWISE YOU WILL REGRET IT! Read more

Genuine Hotels.com guest review

upgrade was pleasant but had booked a smoking room which wasnt available

Genuine Hotels.com guest review

Most enjoyable. Very impressed with the service and cleanliness of the city.

Genuine Hotels.com guest review

It has a very nice location inside Deira city centre Mall. Friendly people.

Genuine Hotels.com guest review

I stayed at the Pullman Hotel with my teenage daughters for 3 nights. It was actually our third time around and we chose it again mainly for the convenient location. Its close proximity to the airport was very important for us, as well as the fact that it is located in a major shopping mall and at a metro stop. It can't get more ideal than that. Checking […] in was a very pleasant experience even though it was a busy morning but a lovely attendant offered us some cool drinks and some wet hand towels while we were waiting. She handled all our passports and the forms, so we didn't need to line up at the reception desk at all. We stayed in a room with a king size bed and a sofa and we still had enough room to walk around. There were only two slightly disappointing things: the breakfast buffet had a nice selection of hot and cold items but we still felt that it was overpriced. Secondly, it took a very long time to deliver our suitcases to our room, it took hours to receive the bedding for the sofa bed and our room never got cleaned before late afternoon or early evening. All things considered, I would still choose to stay at the Pullman in the future and I can highly recommend it to people who appreciate polite and professional service. Read more

Genuine Hotels.com guest review

I went on a business trip there, and did know the hotel was under re-furbishment, which did not overly impact though. However, check in and check out was arkward and took in my view too long, on 2 occassions my room had not been cleaned on my return later in the afternoon, food tray still in the room! Sure that can be done better for such a hotel! On […] one occassion access to my room was blocked late at night, although I had extended my stay by one day, which forced me to run from the reception to the business centre and back to get someone to sort this out, this left a sour taste for me, and think I wont stay at this hotel again. There is loads of room for improvement. Read more

Genuine Hotels.com guest review

very comfortable and freindly staff.

Genuine Hotels.com guest review

Hotel undergoing renovations until August 2012. Not mentioned on Expedia when I booked. Have stayed there many times before so very disappointed as swimming pool is closed and the alternative offered at nearby Novotel is shaded from the sun from most of the day and is at a lower grade hotel. Paying extra for non-existent facilities not pleasing. Hotel […] is aware of this as I spoke to the manager when I checked out and showed him website and everything and they are looking into it for me also. He asked me to send a formal email - which I did immediately - so he could pass it on as to why I was not told. WHen hotel is fully functional it's fabulous - linked to shopping mall, metro at the other end of shops, not too far from airport but not in flightpath and great for Dubai Tennis Championships which is why I was there. Rooms are fantastic. Read more

Genuine Expedia guest review

Staff is very nice and helpful. The location is very good and connected to the mall. The only problem I ran into is that the hotel was being renovated and there was distrubance during my stay. I had to wake up before 10 AM everyday becuase of the noise.

Genuine Hotels.com guest review

a very good hotel

Genuine Expedia guest review

Noise from renovation at the hotel most of the daytime from 8 a.m to 7 p.m. Bad sleep quality. No one told us about that in advance. No help unfortunately. Despite several complaints at the reception desk. You should not expect a good breakfast. Overall Bad experience :-(

Genuine Expedia guest review

This hotel is going full renovation and if you stay there, you will need to bear with the working noise during the day and also I requested a non smoking room with was not available as only 2 floors were available and the room smell cigarettes... So, please avoid this hotel for now as I was not make aware of the renovation works until at the check- […] in Read more

Genuine Hotels.com guest review

Where do I start? The hotel staff were excellent: helpful, friendly & very courteous. Now the bad bits: The hotel is in total refurbishment and needs to close whilst the work is undertaken. Drilling & banging that goes on constantly from 7:30am to 18:00pm. No hot water. Executive lounge closed even though the web site still mentions it as a selling […] point. Main lifts don't work, used grotty service lifts for the first week. Breakfast: opens at 0630am but the chef to cook eggs was never there until 0715. Had to continually ask for more than 1 cup of coffee at breakfast. Would I stay here again....when it's finished (over a year away). Read more

Genuine Hotels.com guest review

This is a very good hotel. Staff are very polite & helpful. Our stay was very much uncomfortable because Expedia failed to show that the hotel was going through an extensive renovation. As result we had to move rooms twice and there were constant noise from builders. ZERO POINT for Expedia. We would not have booked the hotel had we known it was under […] renovations. Read more

Genuine Expedia guest review

Hotel has a great location and under normal circumstances, I would readily recommend it (and would stay there again), BUT it is presently under rennovation and its quality has been severly compromised accordingly. For example, the room's A/C is either freezing or it is uncomfortably warm: no matter what I asked, the temp was NEVER comfortable. PASS […] this hotel until the rennovations are complete... Read more

Genuine Hotels.com guest review

Pay little bit more money and stay in some other hotel. Room dirty, bathroom from 70 ties and toilet did not flash. Beside constraction around and very noisy.

Genuine Expedia guest review

Good hotel very good for shopping mall,food was ok in restaurant. beds very comfortable.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I really enjoyed and I would love to go back but it is really expensive. the bigest problem in Dubai is the transport, I spent lot of money on taxis.

Genuine Expedia guest review

One of the best priced 5 star hotels in Dubai, and a real 5 star at that, not just because of dubai's sometimes lax rating system. Rooms tidied, cleaned and all bed linen and towels changed every day, turned down at night, newspapers on the doors every morning, great breakfast, great staff. Room was big with a 32" lcd tv, very comfortable, couldn't […] fault it. Room was near the hotel bars but still couldnt hear a sound overnight. Best thing about this hotel though is the location. Elevator for floor 2 leads straight out into a modern, diverse shopping and entertainment complex. Massive food court, plus loads of proper sit down restaurants. Such a great range of shops, from a 100000 sq ft plus Carrefour hypermarket to Omega and Burberry boutiques. Awesome. Read more

Genuine Expedia guest review

hot and cold water doesnt work properly in residence and in hotel. I stayed one night in residence which i didnt like at all. then i stayed two nights in hotel. drain was very bad as water doesnt go into sink pipe. washing next to WC was broken.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Hotels service er i top, renhed samt det overordnede ved hotellet er i top. Hoteller kan varm anbefales til andre gæste.

Genuine Hotels.com guest review

Hadde bestilt røykfri rom, men fikk et rom det stinket røyk av. Ingen behagelig opplevelse for en som ikke røyker. De hadde ingen andre ledige rom de kunne gi oss. Bortsett fra røyklukta i rommet, så var hotellet i bra standard, og ligger rett over et kjempe stort kjøpesenter.

Genuine Hotels.com guest review

Serviço e localização excelente.

Genuine Hotels.com guest review

الغرفه جيده لكن السرير الي حاجزه كنج سايز و بالاخير طلع ٢ سنجل متلاصقين

Genuine Hotels.com guest review

El hotel en general esta muy bien, las únicas pega importante sería el água en la ducha, que pasaba de helado a ardiendo cada 20 segundos. El desayuno estaba muy bien aunque no variaba nada de día en día pero había variedad suficiente como para no aburrirse. Detalle sencillo pero con clase los bombones por NYE.

Genuine Expedia guest review

الفندق جميل بس غرفه صغيره

Genuine Hotels.com guest review

Tres satisfait

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

courtoisie, proprete, service lent mais correct; lit pas reposant,piscine Non accessible pdt mon séjour; massage: Homme pour Homme et Femme pour Femme !!!

Genuine Expedia guest review

Das CityCenter hotel ist ein echtes 4 Sterne Hotel mit exzellentem Ambiente und sehr gutem Service. Es ist deutlich gürnstiger für Business Besucher als die touristisch angehauchten Tourististenhotels am Jumereih Beach. Die Zimmer sind hochmodern und verfügen über KOSTENLOSES Internet (nicht üblich in Dubai). Besonderes Highlight ist neben dem schönen […] Fitnessbereich der direkt Zugang zur City Centre Mall. Diese ist zwa rnicht so groß wie die weltbekannten ausserhalb von Downtown, bietet aber von Restaurants, Supermärkten auch Kinos. Die Mall wiederum ist direkt mit der neuen Metro verbunden. Man kann also ohne Taxi bis zu Dubai Media City kommen (mit stops an Dubai Mall und Emirates Mall). In die andere Richtung sind es nur zwei Stops bis zum Dubai Airport. Ideal! Unser Unternehmen verwendet dieses Hotel als Standardhotel, wir sind noch nie enttäuscht worden. Read more

Genuine Expedia guest review