Hotel staff was not supportive. I arrived there at 13:30 then he said that the check-in time 14:00.Then I came back to the hotel at 14:00 but the staff said that the room is not ready and I had to wait for 50 min to get the room key. Very bad service.Genuine Hotels.com guest review
"Nice place for a weekend"
Only complaint was lack of tea /coffee facilities in the room. Also area a little shady and may not have been so comfortable walking on my own at night if I had been on my own. Other wise great - good breakfast, clean modern room.Genuine Expedia guest review
Great hotel, convenient near to railway station and metro. Parking not so easy but arocel parking next door can be used. Staff very helpful and room clean tidy and comfortable. Pillows could be better.Genuine Hotels.com guest review
"Transparent shower cubicles"
Unpleasent experience as such first of all the shower rooms were transparent in each room staff mentioned that this is the uniqueness of all flemings chains. Moreover, it is nothing like 4 star but a maybe 3 star hotel . The staff is not friendly neither people of the vienna. Alas . Would never go backGenuine Expedia guest review
"Good hotel in Vienna"
We always stay at this hotel. 10 visits in 5 years.Genuine Expedia guest review
"not 4 star hotel"
Expensive and not comfortableGenuine Hotels.com guest review
Excellent hotel! Strongly recommend whoever tend to visit Vienna.Genuine Hotels.com guest review
"Nice modern hotel"
The hotel looks new and modern and it was very comfortable and clean. Be aware that the room is open plan with the glass shower being a part of the room. There's no privacy in the shower if there's anyone else in the room. It didn't bother us but I know other guests were caught off guard by the design of the room. The location of the hotel, whilst walking […] distance to the main attractions and the train station, can be pretty seedy at night. There were a lot of drunks at the train station. The staff were helpful and friendly. Great value for money. Read moreGenuine Hotels.com guest review
Hotel was within easy walk of Vienna westbanhof station and easy to get around Vienna on underground trains, Hotel staff very friendly and very comfy rooms. No air con but upright fan is supplied.Genuine Hotels.com guest review
I cannot understand the reception desk informed at 7 pm that the Gym was closed. And I asked why? Reply: Come tomorrow. The breakfast and room, 90%.Genuine Hotels.com guest review
"Good access from Westbahnhof station"
Front desk provided water jug and glasses for guests was great on the hotest day in vienna. Impressive shower area with glass wall, and there are no door and wall by the area of washbasin.Genuine Expedia guest review
"Sweat box! :("
Very disappointing and uncomfortable stay unfortunately. Visible shower in room was not appropriate for all travellers and added to the discomfort of our stay. Weather was extremely hot during the time we stayed at Fleming's and air conditioning did not work. It created more heat than cold and when we complained, a member of staff told us it we had […] it at the wrong setting. When he "fixed" it. ... The temperature increased! Very little sleep was had and this inevitably spoiled our stay in Vienna :( Read moreGenuine Expedia guest review
"transport close by"
Enjoyed the location close to tram, U-bahn and Railway stations so transport was good. Recommend the day passes if you wish to complete a lot travel each day.Rooms were comfortable and with a glass sided shower in the main room, unusual in its arrangement, therefore unique.A lack of tea /coffee facilities in room was annoying after a day's touring. […] Requested extra pillows as the ones in the room were very flat and added no support. Shame that breakfast not included in the rate but there were enough cafes and coffee shops nearby in the station and shopping centre, it was cheaper to go there. Service was always discrete and front desk staff very helpful and polite. A good place for couples and business rather than families as facilities not extensive enough for children's needs. May use it again if I can return to Vienna. Read moreGenuine Hotels.com guest review
"Fleming's has cool showers!!"
This hotel was ok. We were a bit disappointed with restaurant, as the food wasn't great for the price. Room was awesome- showers are in a strange spot which my partner and I thought was very cool, though probably not for all.Genuine Expedia guest review
"Monies worth and more"
This hotel was excellent choice in every respect. I simply could not have asked better service, location and convenience. Excellent breakfast was included.Genuine Hotels.com guest review
"A good pitstop but not a base camp"
good clean and reasonable comfort. Rooms are a little small for more than a night or two and the location means a metro or taxi into the more touristy areas of Vienna.Genuine Expedia guest review
"Good for Pleasure and Business"
Pros: - Location close to major transit location (Wien Westbahnhof) - good internet service (complementary) - modern furnishings and equipment of room - easy access to the underground, streetcars and airport bus - close to major sights (2-5 stops on the underground) - quiet rooms - awesome showerhead with multiple functions - air conditioning - room […] service (not a given in all Austrian hotels) Cons: - breakfast buffet not quite as varied as in other 4 star hotels in Austria - area the hotel is located in is a bit seedy with sex shops and peep bars nearby, not to the point of being unsafe but still not pleasant either at night time - finicky door locks (think swiping the key card 20 times until it finally works) - zero privacy shower (it's basically a glass rectangle and you feel like a fish when taking a shower) Read moreGenuine Expedia guest review
"Fleming's Hotel, Wien"
Very close to the main station and the underground. A bit of a walk from the tourist areas, so public transport is recommended. Excellent for business travellers.Genuine Expedia guest review
"One of the Best"
will definitely look for Fleming when will plan my next trip to EuropeGenuine Expedia guest review
Great location - very close to Vienna west train station and underground (5 min walk). Our room is on the court side and it is very quiet. Breakfast is excellent with high quality and variety of foods. The glass shower is in the middle of the room. This is ok for couples, but may not be comfortable for families or friends. We requested a non-smoking […] room but was given a room that has the smoke smell (not very strong but still unpleasant). If they made all rooms non-smoking, I would have rated this hotel 5 stars. Read moreGenuine Expedia guest review
"Excellent base for exploring Vienna"
The hotel room and breakfast were very good..service in the restaurant was slow though.Genuine Expedia guest review
Everything is perfect about this Hotel. Staff, breakfast, cleanliness, location. Nothing to complain as such. Except the Pillow. I think it was the worse pillow i ever slept on, it was like paper, absolute paper. They need to change those, I stayed in Room 421. It was quite an nice. Overall the hotel was fantastic.Genuine Hotels.com guest review
"Fine for the seasoned, low-maintenance hotel guest"
It's a good, clean, modern hotel. I've used before and and I would use again. Would possibly be a little too laid back for some when compared to other 4 star hotels. The staff are friendly but understated and don't go out of their way to assist but are helpful enough when you need to ask them anything. It's very much assumed the guests know their way […] around which given it's geared towards business people is possibly a fair assumption. Broadband speed is good and breakfast OK. Good enough value for money. Read moreGenuine Expedia guest review
The breakfast at ths hotel is one of the best I have had in Europe. This hotel is clean and has a great location. The staff is very helpful. I would not recommend this hotel for families due to the design of the shower, but for couples it is great!Genuine Hotels.com guest review
"Generally good hotel"
Generaly good hotel and close to u-bahn with 15 min trip to Stephansdom. Good breakfast and facilities. However, no hot drink making facilities in room which was very disappointing. Also no flat screen TV.Genuine Expedia guest review
"Not for the prudish!"
Tthis is a very good hotel but for some bizarre reason they have chosen to place a walk in shower with glass on three sides in the middle of the bedrooms! Not a particularly good idea if you are sharing the room with someone who is not your partner. This is a real pity, I feel, as it is a super hotel. Rest assured the toilet is in a separate room.Genuine Expedia guest review
"Close to train station"
Location was great, near the train station. Breakfast was fantastic. Rooms did smell of cigarettes terribly though.Genuine Hotels.com guest review
"close to Subway stations"
paying good money to get a room with no curtains to darken the room and being told by staff that this is just the way it is, was as you can imagine very unsatisfactory.Hotel staff did eventually get me a different room, but did not reimburse or appologize in any way.Not necessary a place I would recommend.Genuine Hotels.com guest review
Excellent hotel staff friendly and knowledgeable ,strange having a shower cubicle next to the bed though! Breakfast buffet was very good,and free wi fi as well.I had a room on the main road side but was not affected by any traffic noise.Genuine Expedia guest review
The staff made it obvious that they didn't care that I was a customer there. My shower leaked and when I asked the next day if it was fixed, they made it out it was a major inconvenience. I was told that I had unlimited wi-fi, though I kept having to go to reception to "renew" it, as the phone to the reception desk never worked, even after I had told […] them this early on. A travel pass had mysteriously disappeared from my room and things were moved around in my room. When I told one of the staff that I was unhappy with my stay, they simply went - "oh" and then walked away. Very disappointed. Read moreGenuine Expedia guest review
"Great hotel with excellent location."
Clean and new hotel with fresh and comfortable beddings. 3 minutes walking distance from a major underground-train station with easy access to the airport by the underground and then a train. For a 4 star hotel it was superb with pleasant buffet breakfast and very helpful and pleasant kitchen staff. I would have liked to have an electrical kettle with […] tea and coffee set in the room Read moreGenuine Expedia guest review
"suited our needs perfectly."
good hotel, excellent breakfast. good location for exploring vienna. close to the very good underground system. shower cubicle in the middle of the room kept the wife amused...... plenty of parking nearby. helpfull staff. we enjoyed our stay......Genuine Expedia guest review
good staf ask them anything were to eat what trams to get all smiles all the wayGenuine Expedia guest review
Great location, room lovely and clean. Breakfast really good and nice coffee. Can walk everywhere and trains and metro across the road. My only complaint is INTERNET, what a joke, everyday we were there (3nights) had problems with Internet, technician trying to fix (get new technician) a joke I have read other complaints and the Internet thing is always […] going on. My other complaint was no movies or English channels except for BBC, I know you dont go on holidays to watch tv, but after being out all day and after dinner, I like to unwind with tv on and going through my emails, and you can't do either!!! Read moreGenuine Expedia guest review
best breakfasts in our travels and handy to underground. Get the Vienna card if there for at least 72 hoursGenuine Hotels.com guest review
"great hotel experience"
Hotel was really clean, breakfast buffet was superb, only one person was mildly unfriendly everyone else was falling over themselves to be helpful. Glass shower in the middle of the room a bit different, but fine for couples.Genuine Expedia guest review
"A great stay at Flemings Hotel in Vienna"
Flemings hotel in Vienna is very modern and comfortable. We had a superior room which had a quirky glass shower cubical in the centre of the room. The bed was comfy and there was fun mood lighting over the bed. The buffet breakfast was great, loads to choose from, including hot egg and bacon. Flemings was in a great location for the underground the […] station was just across the road. The hotel is on a busy wide road, but is great for getting into the centre of Vienna. Great stay and and we hope to stay again in the future. Read moreGenuine Expedia guest review
The hotel was absolutely fantastic.The staff is friendly and helpful.Our food was gorgeous with a lot of variety. The room was clean,large and modern. We were absolutely satisfied and we could recommend this hotel.Genuine Hotels.com guest review
"A nice hotel in a convenient location"
An overall great experience and stay at this hotel. The room was very clean and tidy although a bit small. The staff was very friendly and happy to assit. The location is great since it's really close to one of Vienna's train stations and within walking distance from the city centre. The breakfast buffet is excellent too. A couple of things though: […] the wireless signal in the rooms is extremely weak (to the point where the wifi is sometimes disconnecting). The booking was for a superior double room which we never got but this is a minor detail since the only difference is that the wireless and the mini bar are free if the booking is for the superior. One word of notice: the shower is in the main room area and it's a glass shower cabin which means that the hotel is not the best for business trips or families. Overall: we enjoyed our stay at the hotel and we would definitely recommend it. Read moreGenuine Expedia guest review
"Convenient good price."
This hotel is not that close to the city centre, but it's vicinity to the train station makes getting aroun very easy. It is also close to the major shopping street in Vienna Mariahilfer Strasse. Parking situation is not great, parking at veru small garage in back of the hotel.Genuine Expedia guest review
"Good clean hotel"
Booked this hotel last minute so we weren't sure what to expect. We were pleasantly surprised. The hotel staff were friendly and helpful. Check in was quick and simple. The room itself was modern and spacious. The chocolate wafers and apples in the room were a nice touch. The bed was very comfortable and water pressure in the shower was very strong. […] Hotel is location very close to a Metro station and from there it was a quick ride to the centre of Vienna. There is also sparking water and apples at the reception area - a nice way to welcome new hotel guests. Would stay here again. Read moreGenuine Expedia guest review
"the shower is the best bit"
The open plan design of the room is very cool. The shower is massive and you can see into it from the bed. However, the plug (which isn't a normal plug) was blocked when we got there so the shower kept filling up with water and spilled out onto the floor. We told the hotel staff about this though and they fixed it straight away. The breakfast is great. […] There is a huge selection but there is a lack of hot food. There was only fried egg, scrambled egg and bacon. No sausage in austria???? It is not in the centre of town but is very near to a metro station and is just 5 stops on the same line to the centre. It is also very close to the main bus station which has buses that leave every 30 minutes to the airport. Read moreGenuine Hotels.com guest review
We were in the apartment side of the hotel at street level so it was a little noisy. Handy location to the train station & Metro.Genuine Hotels.com guest review
"Fraser Residence - Budapest great stay"
Excellent hotel. We stayed in a studio and were most impressed. Large, comfortable and spacious with ample facilities. Breakfast was typical European continental but with nice coffee. The staff were helpful and a nice touch was the manager welcoming us at breakfast. Having stayed at Fraser residence before in Sydney we were not disappointedGenuine Hotels.com guest review
"Very good hotel, convenient location"
We went to Vienna for a family weekend (with grown up daughter and husband). We were very pleased with the hotel. The rooms were spacious. The decor was rather plain brown but was well done. The best things were the superb breakfast and the location. Although the hotel is not in the city centre, access to all parts of the city was easy. The hotel is […] located close to the Westbahnhof which is a hub for trams and underground as well as overground trains. Its not a great location for fine dining. There are a few pleasant cafes/restaurants in the immediate vicinity but smarter ones can be reached by public transport. Read moreGenuine Expedia guest review
"Only the location was good"
Pros - good location if you are coming in from Westbarnhof station - breakfast buffet was decent - staff were friendly Cons - rooms are very dated, need a decent refurbishment - none of the amenities were replaced after the first night - only one tiny lift for all floors - carpets had stain markings all over - hallways had a stale smell to itGenuine Expedia guest review
"Muy buen hotel"
Estamos muy satisfechos con la calidad del hotel, buen desayuno. Esta ubicado enfrente del westbahnhof y los accesos a través del transporte publico son excelentesGenuine Hotels.com guest review
"Top Lage, Frühstück sehr gut, Renovierung nötig"
Wir waren mit dem Gesamtpaket zufrieden: die Zimmer waren sauber und das Frühstück sehr gut. Nur müsste irgendwann mal wieder renoviert werden; zumindest unser Zimmer als auch der Hotelflur hatten schon einige kleinere "Gebrauchsspuren". Die Lage zur Einkaufsstraße und zum Westbahnhof ist spitze für Ausflüge. Wir würden wieder kommen :)Genuine Hotels.com guest review
"조금 색다른 호텔"
샤워실이 특이해서 저 같은 경우에는 어머니와 둘이 이용해서 크게 신경쓰진 않았지만 아이들 데리고 숙박하기에는 적절하지 않을 것 같습니다. 빈 서역에서 매우 가깝고 쉰부른 궁전행 전차,지하철역도 있어 여행하기 좋은 위치입니다. 지하철역 지하에는 슈퍼도 있습니다. 단 서역에서 호텔까지 이동하는 길이 멀지 않지만 약간 외진감이 없지 않습니다. 조식도 좋았습니다.Genuine Hotels.com guest review
"Excellent hôtel malgré un quartier un peu trach"
Excellent hôtel avec un très bon accueil et très bon service. Les chambres sont d'une grande originalité avec une douche en verre au milieu et un éclairage dynamique. Le petit déjeuner est un point fort, le buffet est très riche en choix. La situation de l'hôtel est certe moyenne. Non loin de deux lieux de "joie". Néanmoins tout ce cantonne à l'intérieur […] et vous ne ferez que passer devant sans prendre attention. De plus la présence d'une gare, d'une station de métro et tram ainsi que d'une rue commerçante font que l'hôtel est à mon sens bien situé. Bref très bon rapport qualité/prix. Je ne regrette pas mon choix Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )