"Nice hotel with good location"
This is a clean hotel that's a little swanky. It's a block from the river and a little night life. They had a good band playing in the pub and wished they had played longer. The room was comfortable and the beds were comfortable.Genuine Hotels.com guest review
"We enjoyed it!"
We would stay there again. We thought the mattress very hard but learned that's the expectation of tourists in Ireland. The parking was convenient and the location nice; close to the water and near the three restaurants recommended by the locals we spoke with. If we go back, we would try a b & b for a less busy place. Two tour busses arrived so it felt […] a bit crowded. Read moreGenuine Hotels.com guest review
Great front desk service; some lights in the room were burnt out; bed was quite hard. Several noisy drunk groups in the hallway after 11 pm (loud enough that they woke me up) - ie walls are thin. Location is adequate - Waterford is small enough that everything is within 1 mile walk. Hotel could use a refresh.Genuine Hotels.com guest review
Room on busy road with pub noise. We were there on a Friday and Saturday. Local hen parties jammed the place. The car park was full and we had to park by the river quay for 5 euro each night. Very inconvenient. Nice staff cannot make up for the quality and location on edge of town. There are better places.Genuine Expedia guest review
"Nice hotel, easy to find not easy to park"
Hotel parking horrible but staff was extremely helpful and found us a place to park and brought bags to room. Hallway smelled of smoke but it was a completely non-smoking hotel. Food tasted delicious in bar area but some bones in fish and the live entertainment was great!! Room was clean and nice and slept well.Genuine Expedia guest review
Surprised to learn the free parking was only from 6pm until 8am the next day. Then add it was across the street. I was not consider this a 4 star hotel. 75% of the tiles of the shower had mold.Genuine Expedia guest review
All in all our one night stay at the Fitzwilton was good . By looking at the lobby and bar you would think the rooms would be a little more updated , but they were clean and the shower was amazing ! The only negative thing I do have to say is that as we were checking out they tried to charge us an extra 50 euro for a reason they didn't say even though […] we had already paid the full amount when we booked on this site. Read moreGenuine Hotels.com guest review
"Nice and centrally located!"
Stayed here for one night in February 2014. In general a nice hotel, although a bit dingy in spite of the fact that it is fairly new. Rooms are large and our triple room on the top floor had TV and free wifi plus a coffee maker. The restaurant is good. Breakfast OK. All in all a good place for Waterford, but could need a minor overhaul to maintain the […] previous standards I assume it had in the beginning. Read moreGenuine Hotels.com guest review
"Good location, but not four stars"
This was a clean hotel, well organized and situated within Waterford. However, for the price and 4-star rating, I expected more in terms of quality of the room or quantity of the offering, as there was no breakfast included or onsite gym.Genuine Hotels.com guest review
"Nice hotel close to things to do"
Overall, it was a nice place to stay. My only complaint would be that our room opened to the street below, and at about 600AM-7AM large trucks begin to move in and out of the alley below and they make A LOT of noise. A trash truck came to pick up the trash and seemed to stop at EVERY stop on the street and then proceeded to compact trash at EACH stop. […] It woke us up early and we couldn't go back to sleep until it had gone... about 20 minutes later. We had to keep the window open because there was no AC in the room, otherwise we would have shut the noise out. Read moreGenuine Expedia guest review
"Disappointing hotel in Waterford"
Hotel s located directly across the bridge from the train station so it's a 5 - 7 minute walk to the hotel. The lobby is dark and small. Front desk staff isn't too friendly and didn't give us any information on the hotel or area. They did check us in quickly though. The decor in the room is disappointing. I must have misunderstood that the hotel was […] remodeled. There aren't any "extras" in the room (alarm clock, tissues, mini fridge, etc.) It was warm the two nights we were in Waterford, and the room did not have air conditioning which made sleeping very uncomfortable for two nights. I looked for a fan in the room and there wasn't one. Only one panel of the window opened up in the room so that didn't help much. Our room faced Bridge Street and with the window open, it was impossible to sleep. The cars and trucks driving by were really loud all night long!! The continental breakfast was average, nothing outstanding. Upon checkout a gentleman tried to charge me for the room that I had pre-paid for through Expedia. Thank goodness a woman who knew what she was doing assisted and confirmed that my card will not be charged again. I wold not return to this hotel, check out other hotels in the area - very disappointing. Read moreGenuine Expedia guest review
"No parking. No view."
Fiasco trying to check in. Absolutely nowhere to park/unload luggage except the middle of the busy city street. No help offered by hotel. Just bad advice to park in the loading bay that was filled with parked cars that never moved. Hotel should have someone come outside and manage this personally when their parking is "permanently full for the evening. […] ". (Their description of the situation). Other city hotels physically send a bellhop out to help in these types of situations. Really unpleasant experience at a hotel we had really been looking forward to. Read moreGenuine Hotels.com guest review
We had a very good experience at the Fitzwilton Hotel. When we arrived we discovered we had accidentally taken a camera from the home of the person we were staying with the prior evening. At reception, Steven,on duty at the time, helped us with calling back to the home and trying to contact the owner. He also offered to help us mail it back. He went […] well beyond the call of duty. We were very impressed with his willingness to help. Since initial impressions are so important, he couldn't have left a better first impression. We thank him and all the staff of the Fitzwilton. Well Done. Read moreGenuine Hotels.com guest review
"Decent hotel near downtown area."
Stayed here one night on a cross country visit of Ireland. The hotel was adequate but not stellar. There are many manual doors in the hallways which are a real pain if you have luggage tote...maybe a fire regulation or something? Elevators are very small too. However the room was clean and "ok" and the hotel was quiet at night. Decent value for what […] I paid to stay there and the convenience of being able to walk to all the downtown attractions. Read moreGenuine Expedia guest review
Very nice place with a great staff. Did notice the street it is on gets a little seedy as the night gets more late.Genuine Hotels.com guest review
Staff was friendly and the hotel bar was a great place to unwind. Hotels located within walking distance to many wonderful pubs and the House of Waterford. Rooms were spacious.Genuine Hotels.com guest review
This was a nice clean hotel, but hotel parking very limited. We had to use the public parking so we had to pay to park. Otherwise, enjoyed our stay.Genuine Hotels.com guest review
The hotel itself was fine. The staff was great! the room we had was a "family room" and it was old and dated, clean but still very old. Also breakfast was supposed to be served at 7:00 am but the food was not out until 7:10, important due to the fact that we were trying to catch a 7:50 bus that morning.Genuine Expedia guest review
Parking close by and the hotel was easy to get to. A 15 minute walk from Waterford Crystal.Genuine Hotels.com guest review
"Great place but no AC"
AC people, AC. It's hot enough there to install AC.....yet they don't. Otherwise a great place and the staff is awesome, very accommodating.Genuine Expedia guest review
"Do not stay here"
The rooms were jaded. In need of redecorating. Cigarette burns on the furniture. The breakfast was terrible. The first day there was no food at the buffet when we arrived. Eventually cold sausages and scrambled eggs were provided. On the second day the scrambled eggs were not cooked properly. They were so liquidy that a straw more useful than a fork. […] This hotel is a 2 star or less. Read moreGenuine Expedia guest review
"Too Expensive for What you Get"
The Fitzwilton Hotel is not in nearly as good condition as the pictures on the website so we felt the price for the quality was not what was expected. They did not have enough spots in their parking lot for all guests, so it's misleading that they have on-site parking, we had to pay to park in a lot up the street. In addition, our room was on a busy […] major street and as there is no A/C, sleeping with the windows open was very noisy. That said, staff were friendly and the room was clean, mainly just way too expensive for what you got, and we didn't even get breakfast included with our rate. Read moreGenuine Hotels.com guest review
"Waterford at the Quay"
the room was quite small but I guess that is typical in Ireland and Europe. I am just not used to it. They had a very nice breakfast and the staff was superb! Very friendly.Genuine Hotels.com guest review
It is in great location . Staff friendly. Menu in bar does not cater for children. Only flaw with the hotel.Genuine Hotels.com guest review
"Like sleeping in a Truck yard"
My parents stayed there but didn't sleep a wink as they had a front room and trucks and lorries were driving past all night!Genuine Hotels.com guest review
"Modern hotel in the heart of the city"
The Fitzwilton is a lovely hotel in a great location. Most of the other hotels in the city centre are more old fashioned. Clean modern decor, friendly staff. Car park is quite small so you might have to be early, but they allow you to park the next day for a while if you need it in the city. Food is the only down side. Cheap, but quality is lackingGenuine Hotels.com guest review
"Nice hotel, good location"
Nice hotel, good big room. Would stay again.Genuine Hotels.com guest review
"Nice comfortable room"
Really nice staff, good evening meal and excellent breakfast. Nothing to complain about.Genuine Hotels.com guest review
Good service . Large comfortable room but a shame the shower wasn't very powerful. Could recommend the hotel and the restaurantGenuine Hotels.com guest review
Food is the bar is poor. I was overcharged in the bar for food. Car park is very small and as a result had to park on the street. The staff were not friendly. We were staying in Waterford for two weeks - for the second week we changed hotels.Genuine Hotels.com guest review
It was very good, only problemwas shower was not a constant heatGenuine Hotels.com guest review
"convenient to shops and easy to locate"
enjoyable stay, good restaurant and helpful staffGenuine Hotels.com guest review
"A pleasant hotel close to city centre."
We travelled about and had easy access to good routes and motorways.Genuine Expedia guest review
Shower cold in the morning and lift out of action. Had to walk down stairs to restaurant door which was closed then up to 1st floor then down to reception.Genuine Expedia guest review
nice food, great staff and comfortableGenuine Hotels.com guest review
Worst decision I could of made. Firstly 4*- so I mistakenly presumed there would be a gym- Nope. Restaurant was closed another night. And the area- left a lot to be desired- a lot of Adult shops and crawlers in the area. Car park is a joke too, very little space, and a walk around the full building. Lights didn't work in room- and bed covers were not […] changed during my 3 night stint, even though there was make up stains on them. Ordered a barfood Ceaser salad- lettuce was wilted and brown. There was NOTHING I enjoyed about my business stay here. Read moreGenuine Hotels.com guest review
"Nice, modern hotel"
Had a nice stay. Room was facing the back of the building so it was quiet and easy to get some sleep. Water was cold one of the nights so a bath or shower was impossible that one night, but otherwise it was no problem. Bed was a little hard though so we did toss and turn a little more than usual in bed at night. Would go back if I was to visit Waterford […] again though. Read moreGenuine Hotels.com guest review
No heating in room not good as had four month old child with us. Was unable to fix as it was a sat night, however we were given a blow heater and got our dinner for free!overall nice hotel staff accommodating good location short walk to all amenitiesGenuine Hotels.com guest review
"Good trip but traffic was very loud!"
Very noisy could not open window during the day/night as busy road traffic right outside .Genuine Hotels.com guest review
"very easy position as you drive into Waterford"
Lovely hotel, and only criticism would be that the décor is very dark, breakfast room was dark tables, not much lighting and dark walls, giving the overall feeling of darkness. Toilets in reception area also very dark.Genuine Expedia guest review
I think I came at the wrong time…after a bad storm. There was some damage in foyer and scaffolding for repair..this came down as I left.Genuine Hotels.com guest review
Hotel was located within walking distance to main shopping area which was good. A pipe had burst in main lobby of hotel so it was off limits for the saturday and we had to enter and exit through restaurant, which wasnt ideal, nothing offered for the inconvenience!Genuine Hotels.com guest review
"Nice hotel, misleading info"
Said free parking but when we arrived we were told they didn't have any! We were told to park a block and a half away and had to pay $10 US they also didn't help us with luggage after they saw us struggling to get in out of the cold. We had extra bags due to our wedding dress etc. for our wedding in Ireland.Genuine Expedia guest review
"No free parking"
We picked this hotel for the free parking and wifi. Turns out we had to walk 10 minutes to a parking structure and paid $10 for parking. The hotel falsely advertises their amenities!!!! The staff is rude. There are no porters to help with luggage. I would not stay at this hotel!!!Genuine Expedia guest review
Hotel was well situated. Very easy to get to. Hotel tired looking inside. Not sure if I would have given it a 4 star rating myself. No heating in the room. Really bad considering it was early January. Reception offered us another room but as it was 01.30 in the morning, not a great time to move. Radiator controls missing so nothing more could be done. […] Hotel staff very friendly and apologetic. Car park was free but small. When we got back early hours. it was full. Bins blocking the exit so had to manoeuvre backwards to get out. Read moreGenuine Expedia guest review
"Love the Hotel and Waterford"
Was a great night, love this Hotel. On this particular night we stayed there was alot of people in the Hotel due to Christmas Party Nights, the Reception area was very busy when we arrived so took a few minutes to get through and check in. Other than that it was a great night in the Hotel after exploring the city.Genuine Hotels.com guest review
Stayed for 1 night for business. Room was comfortable although some of the fittings were starting to look a little tired. The staff were very professional and helpful. The free car park was a bonus and the hotel is only 10mins walk from the centre.Genuine Hotels.com guest review
Lovely hotel, just disappointed with Waterford - Not much to do and the main tourist areas were all being dug up.Genuine Expedia guest review
Convenient. Clean and comfortableGenuine Hotels.com guest review
Arrived to hotel at 10.30pm and left again at 6.30am, so it was a very brief stay. Reception staff were pleasant and room was comfortable and clean. Surrounding areas are a bit dark/isolated though.Genuine Hotels.com guest review
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