Shower cold in the morning and lift out of action. Had to walk down stairs to restaurant door which was closed then up to 1st floor then down to reception.Genuine Expedia guest review
nice food, great staff and comfortableGenuine Hotels.com guest review
Worst decision I could of made. Firstly 4*- so I mistakenly presumed there would be a gym- Nope. Restaurant was closed another night. And the area- left a lot to be desired- a lot of Adult shops and crawlers in the area. Car park is a joke too, very little space, and a walk around the full building. Lights didn't work in room- and bed covers were not […] changed during my 3 night stint, even though there was make up stains on them. Ordered a barfood Ceaser salad- lettuce was wilted and brown. There was NOTHING I enjoyed about my business stay here. Read moreGenuine Hotels.com guest review
"Nice, modern hotel"
Had a nice stay. Room was facing the back of the building so it was quiet and easy to get some sleep. Water was cold one of the nights so a bath or shower was impossible that one night, but otherwise it was no problem. Bed was a little hard though so we did toss and turn a little more than usual in bed at night. Would go back if I was to visit Waterford […] again though. Read moreGenuine Hotels.com guest review
No heating in room not good as had four month old child with us. Was unable to fix as it was a sat night, however we were given a blow heater and got our dinner for free!overall nice hotel staff accommodating good location short walk to all amenitiesGenuine Hotels.com guest review
"Good trip but traffic was very loud!"
Very noisy could not open window during the day/night as busy road traffic right outside .Genuine Hotels.com guest review
"very easy position as you drive into Waterford"
Lovely hotel, and only criticism would be that the décor is very dark, breakfast room was dark tables, not much lighting and dark walls, giving the overall feeling of darkness. Toilets in reception area also very dark.Genuine Expedia guest review
I think I came at the wrong time…after a bad storm. There was some damage in foyer and scaffolding for repair..this came down as I left.Genuine Hotels.com guest review
Hotel was located within walking distance to main shopping area which was good. A pipe had burst in main lobby of hotel so it was off limits for the saturday and we had to enter and exit through restaurant, which wasnt ideal, nothing offered for the inconvenience!Genuine Hotels.com guest review
"Nice hotel, misleading info"
Said free parking but when we arrived we were told they didn't have any! We were told to park a block and a half away and had to pay $10 US they also didn't help us with luggage after they saw us struggling to get in out of the cold. We had extra bags due to our wedding dress etc. for our wedding in Ireland.Genuine Expedia guest review
"No free parking"
We picked this hotel for the free parking and wifi. Turns out we had to walk 10 minutes to a parking structure and paid $10 for parking. The hotel falsely advertises their amenities!!!! The staff is rude. There are no porters to help with luggage. I would not stay at this hotel!!!Genuine Expedia guest review
Hotel was well situated. Very easy to get to. Hotel tired looking inside. Not sure if I would have given it a 4 star rating myself. No heating in the room. Really bad considering it was early January. Reception offered us another room but as it was 01.30 in the morning, not a great time to move. Radiator controls missing so nothing more could be done. […] Hotel staff very friendly and apologetic. Car park was free but small. When we got back early hours. it was full. Bins blocking the exit so had to manoeuvre backwards to get out. Read moreGenuine Expedia guest review
"Love the Hotel and Waterford"
Was a great night, love this Hotel. On this particular night we stayed there was alot of people in the Hotel due to Christmas Party Nights, the Reception area was very busy when we arrived so took a few minutes to get through and check in. Other than that it was a great night in the Hotel after exploring the city.Genuine Hotels.com guest review
Stayed for 1 night for business. Room was comfortable although some of the fittings were starting to look a little tired. The staff were very professional and helpful. The free car park was a bonus and the hotel is only 10mins walk from the centre.Genuine Hotels.com guest review
Lovely hotel, just disappointed with Waterford - Not much to do and the main tourist areas were all being dug up.Genuine Expedia guest review
Convenient. Clean and comfortableGenuine Hotels.com guest review
Arrived to hotel at 10.30pm and left again at 6.30am, so it was a very brief stay. Reception staff were pleasant and room was comfortable and clean. Surrounding areas are a bit dark/isolated though.Genuine Hotels.com guest review
Good Location on entering city, limited car parking facilities however same was well flagged in advance on the hotels website. More than sufficient parking available on the quays. Staff were very helpful and overall our stay was an enjoyable one.Genuine Hotels.com guest review
I taught the overall stay was very good. the only thing that let it dwn was the restaurant. me and my partner both got steak and we asked for medium. it was very tough and fatty. we where also amazed buy the side plate between the two of us we got three baby spuds and 5 pieces of carrots. was very disappointed.Genuine Hotels.com guest review
Found the Fitzwilton hotel to be a bit tired, though the room was clean. Ordered room service and the food arrived a bit on the cool side, wasn't great. Staff friendly and location was good, but for a 4 star hotel it was a let down.Genuine Hotels.com guest review
The meal was excellent... The breakfast wasn't good-except for the sausages. The staff were good on the THURSDAY NIGHT-but not good on the Friday morning. THE WINDOW IN THE BEDROOM WAS QUITE DIRTY. The bedroom was good. Location was very goodGenuine Hotels.com guest review
"Wrong end of town and difficult to find"
Hotel is a bit tired and rating of 4stars is generous 3stars ,more appropriate Staff were very goodGenuine Expedia guest review
Not the most welcoming of hotels. The rooms are basic but clean. Food in the bar was really nice with a good selection. The hotel at night was noisey and it was difficult to get asleep, the noise off other guests did not stop until 6am.Genuine Hotels.com guest review
"Arrive early for Car Parking and a decent room"
The Fitzwilton was alright. Not terrible, but not wonderful either. Their car park was full when we arrived but we were quite late and you can park all day nearby for 5 Euros. But what did irk me was the fact that our late arrival had resulted in the room we'd originally been allocated being changed to one which was designed for the disabled. This was […] easy to spot because of the Tipp-Ex on the room card. This would have been fine had I been disabled but since I'm not, the provision of a disabled shower and toilet facility wasn't much of a substitute for a proper bath and was actually a bit inconvenient. So, get there early and if your room doesn't suit, they'll obviously swap it. Get there at 8pm and you'll have to take what you're given. Read moreGenuine Hotels.com guest review
Booked room over four months ago as part of the last leg of a five stop your of Ireland, to find that the hotel allocate the rooms from 2pm. This resulted in having a disabled room(bathroom). We found this once we reached the room with the bathroom set for a wheelchair(sink was set just above your knees). This is not a four star hotel set on a main […] road. I wish I had chosen Wexford as the stop over when we drove round on our last day Read moreGenuine Expedia guest review
Decent hotel from our experience this is not a four star hotel,3* more like. Bar was too small and open no privacy. Friendly enough staff, tv in bedroom did not work. Did complain and the reception girl was helpful and nice and tried to help. All in all it is ok.Genuine Hotels.com guest review
"Not 4 star in my opinion!!!"
This hotel was OK for the one night that we required. I couldn't help but wonder though, " who rates these places??" It felt shabby! stuff in our room was broken, bed wasn't the best! and the room was hot with only a small window for some air, I have stayed in 3 and 2 stars that had better beds and better room overall condition. I expected more for […] a 4 star, breakfast buffet wasn't too bad but we had to pay extra for it. Staff were nice. Read moreGenuine Expedia guest review
Great Hotel_ Enjoyed Stay_ RecomendedGenuine Hotels.com guest review
"Hotel in great location"
We were visiting Waterford for a few days, and because of the location of the Hotel, made our choice easier. The hotel was clean, and looked after us very well.Genuine Expedia guest review
"Great hotel for everyone"
Pleasant great place to stay for everyone. Would recommend it to anyone looking to get away down south for a short break or holiday.Genuine Expedia guest review
Great central location, nice modern rooms. Only let down was no air-con in rooms which made them very very hot!!Genuine Expedia guest review
Very small window. No air con. No fan available. = no sleep. Was disappointed & wouldn't stay againGenuine Hotels.com guest review
"Overnight stay for Daytripper Concert"
Hotel was close to concert venue and provided a good bar and bar food menu. Room was clean and comfortable.Genuine Hotels.com guest review
Very noisy hotel. music and young guests making noise in the corridors at 3am - 4am!!Genuine Expedia guest review
"not a four star hotel"
The hotel was adequate , the rooms were clean however we got a smell of stale smoke in our bedroom even though it was non smoking. The beds were very comfortable but the fittings in the room lockers and dresser were shabby. the breakfast in the morning was not worth ten euro and the hot breakfast was cold also there was very poor selection if you did […] not want a fry. Overall I was disappointed with the hotel and would not consider it a four star rating Read moreGenuine Hotels.com guest review
Parking garage very tight with plenty of sharp-edged pillars. I managed to damage my car - my own fault ... but...Genuine Hotels.com guest review
The hotel was nice, however there wasn't much happening in the area at the time when we went so nothing really happens at night.Genuine Hotels.com guest review
"nice hotel , cant fault anything"
handy hotel for business trip to waterfordGenuine Hotels.com guest review
This hotel is in a good central location, offering good food & levels of service.Genuine Hotels.com guest review
"Definitelyt not a four star and misleading advert"
I was extremely dissapointed with my stay. The Fitzwilton advertises itself as a four star rating, having spend two previous nights in Hotel Kilkenny I was shocked by my room which was small dark and dingy. Furthermore there were no shower hats, face cloths and there were hairs in the bath. The carpet throughout the hotel looks cheap and frayed and […] they did not have a spa or leisure centre on site. Moreover guests are asked to sign a no smoking policy when they check in which I feel is unfair as this is quite dictatorial and not made clear when you are booking your room. Overall I was very dissapointed as I would have rated the hotel a two star. Hotel Kilkenny provided dressing gown, slippers a huge room with a patio door all of which I got at €40 per night. Read moreGenuine Hotels.com guest review
delighted with absolutly everything!Genuine Hotels.com guest review
I stayed here for one night as I was attending a Christmas party closeby. The room was lovely and quiet so I could have a nap before heading out. Hotel is lovely and welcoming and I got free parking underneath, although I believe the parking is limited. Breakfast served in bed was lovely and much needed the morning after. I would stay here again.Genuine Hotels.com guest review
Very nice hotel, great location, very quiet in my room. I booked a single room and it must have been the box room. Very little space in it but it served its purpose.Genuine Hotels.com guest review
"Basic but acceptable."
Small hotel, no pool or gym, patchy wifi. Rooms are modern and clean but small. Car park is akin to a driving challenge. Ok for a short business stay but there are better hotels in Waterford for leisure.Genuine Hotels.com guest review
"Very poor wifi"
Use somewhere elseGenuine Hotels.com guest review
"Great Food at this hotel"
Hotel staff were very courteous, the hotel was clean, the food both for dinner and breakfast was excellent, the bed was a bit hard but that is my only complaintGenuine Hotels.com guest review
"Great value for money hotel"
This hotel is equal to many of the larger chain brands. It's not quite at a Crown Plaza level but exceeds most Holiday InnsGenuine Expedia guest review
Food could be betterGenuine Hotels.com guest review
"Not 4 star"
Not really a 4 star hotel more like 3 star. Only one receptionist on duty at check in time which took ages. Bar was very tired and uninviting. Avoid dinner in restaurant which was very basic. Would not return here.Genuine Expedia guest review
My two friends and i had a very enjoyable stay in the Fitzwilton. The standard of service was excellent as was the standard of room furnishings ,linen and towels being of a very high quality. The only complaint we would have had was at the very beginning . We arrived at three for check in ,the time specified on our reservation , but did not get our […] room for at least another hour. The reason given was that the hotel had been full the night before but as check out is at 12am it was difficult to see how rooms could not have been ready. However we quickly forgot any irritation when we encountered the friendliness and helpfullness of the staff ,the comfort of our room and the superb breakfast served. I would have no hesitation in recommending this hotel to friends. Read moreGenuine Hotels.com guest review
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