All hotels in Beijing, China
1 room, 2 adults
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9B Financial StreetBeijingBeijing100140China, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.1 / 5Excellent

Score breakdown (from 28 reviews)

  • Bar and Beverages
    Bar is awesome
  • Location
    Great location
  • Pool
    Great pool
  • Service
    Fantastic service
  • Room
    Room is all right
  • WiFi
    Regular internet service
5.0 / 5Outstanding
"Phenomenal stay!"
Great stay, and the staff was wonderful; always a cab ready and available; nice hot tub and gym facilitates; great pool
Genuine Hotels.com guest review
2 night trip with friends Oct 10, 2014
SteveR
US
4.0 / 5Excellent
"Good"
Will stay again
Genuine Hotels.com guest review
1 night business trip Sep 10, 2014
A Traveler
US
4.0 / 5Excellent
"good hotel"
for business trip, is a good hotel
Genuine Hotels.com guest review
1 night trip Aug 8, 2014
A Traveler
US
4.0 / 5Excellent
"Average 5 Star Hotel in Beijing"
We stayed at this hotel for business. The location of the hotel is good, close to major financial firms in Beijing. The regular room where I stayed is average both for its size and for its cleaniness. Nothing really impressed me that would put this hotel at the high end of a 5 star hotel list. There was some mild odor in my room, not sure what it was. It is a non-smoking room, but I feel the odor might be from cigarettes. Overall, my experience with this hotel is ok.
Genuine Hotels.com guest review
1 night trip Apr 22, 2014
XY
US

The following English reviews were posted by hotel guests from other countries:

3.0 / 5Good
"Good but outdated"
Westin financial street is a good hotel overall and has what you need and would expect from a business hotel. But it's getting a bit outdated so I'm not convinced it's 5 star anymore, and I don't think it's worth the premium price.
Genuine Hotels.com guest review
1 night business trip Mar 16, 2016
david
SG
4.0 / 5Excellent
clean room, good idea if working in biz district. Room service was good but rooms was not clean when i came back one day at 4pm (with a terrible headache) that was a bit of a let down
Genuine Hotels.com guest review
3 night business trip Aug 25, 2015
A Traveler
GB
5.0 / 5Outstanding
Great location and great service one expects from Westin. Would definitely stay again!
Genuine Hotels.com guest review
3 night business trip Jun 25, 2015
A Traveler
CA
4.0 / 5Excellent
"too small"
Stayed in deluxe room. Room is nice. But feel too small compared with price.
Genuine Hotels.com guest review
1 night business trip Oct 18, 2014
LH
AS
2.0 / 5Fair
"Hotel service is good but old"
Had a much higher expectation considering Westin. Service is exceptional especially in-room with turn down service by placing robe on bed, free water, additional card constantly to keep room functional, etc. it is these small things that counts. But hotel is very old and not well maintained. The weighing scale is not working, one of the cabinets' door is spoilt, couch looks old and dirty, scratch marks in multiple places, etc.
Genuine Hotels.com guest review
3 night business trip Jun 19, 2014
Aileen
SG
4.0 / 5Excellent
"Great buffet dinner"
The room is nice and clean. Buffet dinner has great varieties to please your stomach. Most concierge members are nice but a few with stern face. Didn't inform me free parking for in house dinner guest. I have to park my car outside over night because the dinner guest used my quote even for 2 hour dinner. No flexibility and courtesy understanding. Other than this, other services are great.
Genuine Hotels.com guest review
1 night business trip Aug 12, 2013
Edward
AS

The following reviews were posted by hotel guests from other countries:

5.0 / 5Outstanding
"性价比很高"
5星的价格,5星的服务,位置很好,就在金融街附近,性价比很高。
Genuine Hotels.com guest review
1 night business trip Jun 6, 2015
yuelin
CN
5.0 / 5Outstanding
"very good!"
出差北京凌晨落地,跟前台说明希望中午能延迟退房再休息一下,果断帮忙延到三点。客房很好,位置就不用说了,服务也很好
Genuine Hotels.com guest review
1 night business trip Apr 26, 2015
A Traveler
CN
1.0 / 5Poor
"値段に見合わない"
本当に最悪。値段に全く見合ってません。 ①まず、朝食つきにしたのにホテルについたら朝食ついているプランではないといわれました。hotels.comに問題があると思い抗議しましたが、expediaで予約した他の友人も同じ状態になっていたので、ホテル側に問題があるように思う ②15時にチェックインすると伝えていたにもかかわらず、掃除がおわってないからと2時間待たされた。 このランクのホテルでありえないです。 ③突然部屋の電気すべてが全くつかなくなった。3回連絡してやっと直しにきてくれました。 ④ロビーが全く綺麗ではないです 部屋もいたって普通です。シャワーの水がちゃんと流れません。 ⑤部屋の鍵カードが何回も使用できなくなりました。 よいところは、近くにマッサージやさんがあること、わかりやすい場所にあること、朝ごはん、ルームサービスがおいしいこと、です。 しかし、それにしてももっと安くて良いホテルはたくさんあります。 シャングリラ北京のほうが安いのに、 高級感はシャングリラのほうがありました。 正直口コミは面倒なため普段かかないですが、今回かくのはそれくらいこのホテルをおすすめしないからです。 この値段をだすなら、他のホテルをおすすめします。
Genuine Hotels.com guest review
1 night trip with friends Dec 19, 2014
A Traveler
JP
4.0 / 5Excellent
"I will visit it again!"
The hotel staff is professional and helpful. The food from room service and catering is very nice. The only reminder to travellers is : the traffics jam in Beijing could be very serious!
Genuine Hotels.com guest review
2 night business trip Sep 22, 2014
A Traveler
HK
4.0 / 5Excellent
"Very Nice Hotel"
The Lobby is very convinient and the food was good (bruschetta was very good and delicious)
Genuine Hotels.com guest review
1 night business trip Aug 24, 2014
Amos
IL
5.0 / 5Outstanding
Great location, and nice hotel. Will come back again.
Genuine Hotels.com guest review
1 night trip Aug 16, 2014
A Traveler
CN
4.0 / 5Excellent
"感觉酒店的装修质量不是很好"
很好的服务,酒店位置也很好,不过装修的材质一般
Genuine Hotels.com guest review
1 night trip Jul 18, 2014
A Traveler
CN
3.0 / 5Good
"nice location"
room too old need to remodle but service is OK
Genuine Hotels.com guest review
1 night business trip Sep 25, 2013
A Traveler
CN
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Mar 1, 2016
Ollivier
FR
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night business trip Jan 24, 2016
Belisario
AR
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip Aug 7, 2015
Wai Ching Anita
AS
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night business trip Aug 5, 2015
A Traveler
AS
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night business trip Jun 28, 2015
A Traveler
IS
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip May 25, 2015
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night business trip May 18, 2015
Anran
US
3.0 / 5Good
Genuine Hotels.com guest review
1 night trip with friends Apr 11, 2015
sun yuong
KR
5.0 / 5Outstanding
Genuine Hotels.com guest review
4 night family trip Jul 17, 2014
1
CN
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Mar 11, 2014
A Traveler
US

TripAdvisor reviews for The Westin Beijing Financial Street

Overall rating:Based on 865 traveler reviews

Most recent traveler reviews:

Overall Rating
"Nice business hotel"
04/18/16 Andy R Rye, New York
Solid hotel that does a nice job covering all of the business basics. Good wifi, good food. Though no a la carte breakfast so if you don't want the expensive all you can eat buffet, it's not easy. Spa was ok / but definitely a little weird and not like any other high end spa I've visited. Would avoid.
Overall Rating
"Bankers/Business travellers - STAY WAY FROM THIS HOTEL!"
04/14/16 ywcleung
I am a starwood gold member and the hotel booking was made under a wall street investment bank corporate account. I stay at the hotel regularly, around twice a month as I travel very often to Beijing and my office is just right next door. However, two days ago, when I checked it at 2am after a tiring flight and a late night working in the office, I was told that NOT A SINGLE ROOM WAS AVAILABLE even though I had a confirmed booking in hand. The staff was really unapologetic and nobody senior from the management team came to apologise. It was 2am and I only had another 4 hours of sleep before my next morning meeting, I simply ran out of energy to argue with them as they insisted that they did not have a single room available. Out of all people, I could not have imagined that Westin would give up a room booked by a Starwood gold member, made under the corporate account of a wall street investment bank whose office is just right next to Westin. They sent me to a four stars hotel nearby and it was the WORST STAY EVER IN MY LIFE. There were two dead cockroaches in the shower, the room was worn out and dirty, bed sheet was dusty and looked like it has not been washed for a week or so. I emailed to hotel to demand for an explanation, however, no response and no apologies were given. It was just simply ignored. Loyalty clearly means nothing to Westin. Therefore, I truly warn all of you bankers and business travelers out there who need to stay in the financial street district to STAY AWAY FROM WESTIN. You get way much better service at Intercontinental and Ritz Carlton which is just right next door. I certainly do not wish anyone else to experience what I did. The experience was so bad that I had to create a tripadvisor account for the first time to leave this review to warn all the people out there to STAY AWAY!
Overall Rating
"A gem"
04/10/16 amitabhagrawal Atlanta, Georgia
Tried out this property having tried all other properties nearby and can safely say that this is the best by far! I checked in a little late after work and asked if the happy hours are still on. Immediately the check in clerk called the lounge and asked them to keep it open as we would like to visit the lounge. The lounge was about to close in 2 mins and they kept it open for us as long as we wanted! This type of service i have not experienced anywhere - that too without asking! The breakfast is great and the chefs very accommodating. On the whole i would say that this property exceeds all expectations.
Overall Rating
"Good hotel and location but some relevant remarks "
03/06/16 mikeinre italy
The hotel is conveniently located in the middle of the city, financial district not too central but not too far from main attractions. Service is nice and kind, breakfast is average and abit crowded. Rooms are a bit old however in a good state and properly clean. The hotel offers a very nice swimming pool too however all the environment is quite darkish and doesn't communicate that sensation of cleaningness you would expect. Besides this they allow people in the pool without swim cap which is quite disgusting to me as a swimmer . I highlighted the fact with the guy at the pool but he couldn't speak English and he just asked a lady to wrap up her hairs, so I had to leave the pool. I believe international chain should align to the level of service and clean you find elsewhere in Asia especially KOREA and Japan
Overall Rating
"Good for business"
02/09/16 Brunon B Warszawa
There is everything to need for business in the financial district - walking distances within first and second round, friendly service, large cafe for business talks in the lobby. All fine for business hotel. Perhaps the greatest surprise is breakfast - which is enormously rich and tasty
Overall Rating
"A decent, well located business hotel"
01/30/16 Philippe G Hong Kong, China
Check in was fast if not really cheerful The rooms were overheated but that was feeling quite nice invthe freezing weather of that January month The decoration uses warm tones which is nice but it is slightly dated The toileterie is adequate The breakfast is no bad with good coffee and a sufficiant choice of food Checkout was fast as well Overall this place does the job for business travellers
Overall Rating
"Faultless"
01/24/16 zurichgrad Zurich, Switzerland
I had left an average review of this Westin last summer but feel like I should correct it now. This time there was absolutely nothing to fault during my stay. The airport transfer may be expensive but it worked smoothly right from the gate. The room was spotless and pure luxury particularly shower and bed which tend to be two most important things for any business traveler. I will definitely stay here again.
Overall Rating
"nice hotel with good food"
01/20/16 fauzi1986 Jakarta, Indonesia
I stayed at this hotel for business, spending 4 nights at this nice hotel was nice. I like the breakfast at this hotel, it serves various food with good atmosphere. the location is alos nice, quite close to Tiananmen square and forbidden city. my only concern is internet, it was quite slow :(
Overall Rating
"Not a business hotel!!"
01/15/16 TAalice Hong Kong, China
Very unreasonable prices when you do need to print/scan your documents for business. When people travel and request for printing/scanning, it is because they really need it, and they rarely take advantage of such service and print excessively. The Duty Manager kept saying that Westin had done comparisons with other hotels. All the hotels she mentioned were in Beijing and HK. Westin, please look further beyond Beijing and HK, and look at what other international business hotels are doing. Moreover, just because Sheraton HK (also a Starwood hotel!?) charges a fee for printing, it does not mean that it is fully justifiable for you to charge a fee for printing/scanning as well. I don't know what comparison this hotel is doing but apparently it is guest-centred. Should a hotel not think of ways to make itself more friendly and attractive to travellers?
Overall Rating
"Wow Beijing has become expensive!"
12/22/15 philtask Melbourne, Australia
Had a fast trip to Beijing in November and needed to stay around the financial district, the Westin was available at my company's corporate rate thankfully because the standard rack rate is insanely expensive. The rooms are ok, nothing fabulous, but nothing bad either, just ok. I would have thought they would be better given the prices. One of the things I find extraordinary is I went for a coffee in the cafe in the lobby, ordered a cafe latte, it duly arrived, tall cup on its own, no plate or complimentary cookie..shortbread..chocolate just the coffee with a spoon placed on the table ..... Was 70RMB or around $15aud...sigh, wasn't good coffee either. Ok so a dirty little secret, breakfast was 200RMB at the hotel so found a Starbucks up the road and for the same price as the coffee had coffee, breakfast roll and Danish...I am a big fan of 'when in Rome' but this was stupid. So upshot is hotel is pricey, but ok, food is über pricey and not ok. Go elsewhere to eat. And I will NOT recommend Starbucks 999/1000 but in this instance the cafe's and restaurants 5 minutes away are a better option.
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