Great stay, and the staff was wonderful; always a cab ready and available; nice hot tub and gym facilitates; great poolGenuine Hotels.com guest review
Will stay againGenuine Hotels.com guest review
for business trip, is a good hotelGenuine Hotels.com guest review
"Average 5 Star Hotel in Beijing"
We stayed at this hotel for business. The location of the hotel is good, close to major financial firms in Beijing. The regular room where I stayed is average both for its size and for its cleaniness. Nothing really impressed me that would put this hotel at the high end of a 5 star hotel list. There was some mild odor in my room, not sure what it was. […] It is a non-smoking room, but I feel the odor might be from cigarettes. Overall, my experience with this hotel is ok. Read moreGenuine Hotels.com guest review
"Hotel service is good but old"
Had a much higher expectation considering Westin. Service is exceptional especially in-room with turn down service by placing robe on bed, free water, additional card constantly to keep room functional, etc. it is these small things that counts. But hotel is very old and not well maintained. The weighing scale is not working, one of the cabinets' door […] is spoilt, couch looks old and dirty, scratch marks in multiple places, etc. Read moreGenuine Hotels.com guest review
"I will visit it again!"
The hotel staff is professional and helpful. The food from room service and catering is very nice. The only reminder to travellers is : the traffics jam in Beijing could be very serious!Genuine Hotels.com guest review
"Very Nice Hotel"
The Lobby is very convinient and the food was good (bruschetta was very good and delicious)Genuine Hotels.com guest review
Great location, and nice hotel. Will come back again.Genuine Hotels.com guest review
很好的服务，酒店位置也很好，不过装修的材质一般Genuine Hotels.com guest review
room too old need to remodle but service is OKGenuine Hotels.com guest review
"Sehr schöne Zimmer, exzellenter Service,gute Küche"
Ich war geschäftlich auf der Immobilienmesse in Peking und während dieser Zeit im Westin Financial Street. Insgesamt bin ich sehr zufrieden. Das Zimmer war groß, hatte einen guten Ausblick, modernster Standard mit üppiger Minibar, Flat Screen, bequemem Bett, kostenlosem WLAN, topmodernem Bad etc. Es fehlte an nichts. Die Küche war exzellent, alle Mitarbeiter […] sehr freundlich und hilfsbereit. Super!! Spontan (halbe Stunde Ankündigung) organisierte man mir auch zwei Kurzausflüge mit hervorragender Betreuung, Führung und großem Wagen zur Verbotenen Stadt und an die Great Wall. Einziger Kritikpunkt: Staub unterhalb des Waschbeckens in der Ablage, da hätte man mal wieder reinschauen können, ansonsten Note 1-!! Read moreGenuine Hotels.com guest review
"Amazing and Impressive"
10/21/14 10sRunner 10sRunner
First time in Beijing and certainly not my last. I was with The Viking Cruise line and they split 2 groups in 2 hotels. I was certainly not disappointed that they put me up at The Westin. Impressive lobby made a great first impression. My room was impeccable and modern. Loved the business work station and my modern bathroom which was all tiled with marble. The one thing that has to be mentioned is the food. Fantastic. The breakfast buffet was a great way to start the day with fresh fruit and veggies along with an omelette/pancake/waffle station. I know it was in the financial district but since we were on a tour the busses took us everywhere. I was able to see people doing tai chi in the area which I learned later on. Thank you Beijing for a great vacation. The people of the hotel from front desk, to restaurant to cleaning people made my stay most welcome. I'll be back!!!
"Solid service from the Lounge team!"
10/15/14 ECEJon Oxford, United Kingdom
I stay with Starwood properties all the time and this is my second stay here. Henry from the executive lounge remembered very well from my last stay and did absolutely everything to ensure I have another good stay here! Upgrade to a suite, advice on restaurant choice etc... The service at the ground floor buffet restaurant on Sunday morning was a bit of a letdown. I asked for some freshly squeezed juice, the staff asked me to go to the bakery to get it myself, tried without any success, they asked me to go with the concentrated, I wasn't impressed and insisted they must get that for me, then it all happened, not good, and it wasn't even as good as some second tier city westins. I like the gym, it is sufficient enough, the service at the Chinese restaurant is second to none! Will be back!
"Fine enough hotel; rooms lack character"
10/03/14 porjotok_Boston Washington DC, District of Columbia
Stayed here for only a night during our visit to Beijing. There isn't a lot happening in the area at night as the name suggests, but it's still fairly central. We were upgraded to a large suite with a separate living room and two bathrooms. Definitely enjoyed the extra space. However, the shower in the suite was quite strange. While it was very large, it was enclosed with the bathtub in the same space. This meant that after someone showers, the floor would remain wet for a long time making it difficult if someone then wanted to take a bath in the tub. The water also took some time to drain given the odd structure. The room, while large and comfortable, didn't have a lot of character and could have been a room in any city. Service at the hotel was good. We were welcomed by an "ambassador" when we checked in who was helpful during the check-in and in showing us where the subway and nearby restaurants were on the map. For a short stay, we were happy but this was nothing exceptional.
"Nice bed but could do better for breakfast "
10/02/14 IamQingfa Singapore, Singapore
Room The moment I entered my assigned room, I was met with stale cigarette smoke. Whatever happened to room quality assurance in a five star hotel. Twenty marks off. I was off to the front desk to request a room change. The room configuration was pretty standard with a king size bed that is of the right firmness. Ah... bed mattress, pillows, and everything else was perfect and it was sweet dreams each night. Well done. Twenty marks added here. They even got the bathroom glass door correct... There were minimal water leaks during showers and the floor outside the shower room did not become a swimming pool. You may find this a minor point but I have my fair share of wet floors that I ended up mopping after a shower. Good design! Another twenty points! Room service While the order taking and delivery are up to par, the food quality is uneven. Tip: Do not try the Bak Kut Teh. It is a total failure. Tip: Top marks go to the Beef Rendang. While it is a little on the sweet side, the beef is marinated close to perfection. The spice combination has the right fragrance. And to top up the meal, the Rendang came with a bowl of stir fried vegetables. Four stars out of five. So, if you are from South East Asia like me, give the Rendang a try. Breakfast Usually, I just eat the cut fresh fruits and a bowl of muesli with warm soya milk. While the soya milk is passable (I have drank better soya milk), the fresh fruits is another matter. Some days, they will be cut in small cubes. Other days, they will appear in big pieces with the skin or rind intact. So, you will see the hami melon, yellow or red water melons, dragon fruits, in their uncut form. I guess it just depends on how busy are the kitchen staff. Frankly, I expect better from a five-star hotel. And I wonder where is the supervising staff. Ventilation at the breakfast area is something that the management should look at. Invariably, my dress shirt will smell after a visit to the dining area; even though I usually sit at the far end. Twenty points off here.
"Overpriced Stay in Beijing"
10/01/14 worldtravler777 Houston, Texas
I stayed 8 days at this Westin Financial, I have to say I was not all that impressed with this Westin property. Check in was okay staff not so friendly. I don't expect you to speak perfect english but expect you to understand what i am trying to say. Rooms seem to be okay but could use some remodeling. The shower floor showed cracks, room was cleaned fine, turndown service was not offered. Food prices at this hotel are outrages I guess it does not meter if you company pays for it, but i think it does when you traveling on your own. Also if you try to upgrade to the executive floor for lounge access expect to pay a 100USD per person charge a day. That would of cost 1600USD for the 2 of us for our stay, far more then the average Chinese makes a month. So i declined this offer. Also breakfast was not included in our rate so please keep in mind to spend at least 40 USD a person for the buffet witch was wonderful. So i have to say I was not very impressed on my next trip to Beijing China I sure will stay in a different Hotel.
"great hotel in the financial area of Beijing"
09/29/14 roger h Oxnard, California
4* hotel in the heart of the financial center of Beijing, banks and office buildings all around. This is not the tourist nor nightlife area, so mainly for business travelers. There are some decent restaurants and shopping within walking distance however. As with many higher quality hotels in China, this is replete with granite and marble everywhere - they upgraded me to a nice suite, quite large and spacious. Some nice restaurants and tasty breakfast buffet. Other than the front desk, staff is not that well trained, and do not speak much English. I stayed nearly a week, went to the lobby bar each night and was never served unless I went to the bar and asked. Drinks were never refilled and never asked. Buffet staff more attentive, but still occasionally oblivious to customers. Pretty good gym, indoor pool and spa. Recommended.
"Excellent business hotel in Beijing"
09/25/14 James M Toronto
The main reason to choose this hotel is if you have to be over on the west side of Beijing. It's not too far to walk to the line 4 subway if you want to, and it only took me 20 minutes in a cab to get to the south railway station, even at 8:30 in the morning. The front desk staff and concierge are excellent. The room I was offered had connecting door that leaked loud TV sounds from next door. As soon as I mentioned this, the problem was dealt with instantly without any fuss and I was moved to another room. As other reviewers have mentioned, the food and beverage service is perhaps not up to the same standards as the rest of the hotel, but I'm not really one for eating in hotel restaurants anyway. There's a whole host of choices nearby on Financial Street, and you can get anything you want if you walk over to Xidan. Particularly worth mentioning is the swimming pool, which is large, has lanes roped off so that people doing laps are separated from children playing with their parents. And the gym is quite large and you can use the Westin workout program to have shoes and clothing delivered to your room. The hotel also had one of the fastest, hassle free Wifi services I've experienced in China. It's free of charge all throughout the hotel.
"Third hotel in our recent visit to China"
09/11/14 jimger165 Glasgow, United Kingdom
Stayed in this hotel whilst visiting the very busy city of Beijing, second Westin on this visit although I must admit I did prefer the other a little, maybe it was due to the fact that that had been our first visit to one in China. The staff were polite and courteous and due to the fact it had been my husband's birthday three staff brought him a birthday cake up to the room to which he was delighted. The breakfast's and evening meals we had were plentiful and varied. The room and the view we had from the 22nd floor was excellent and in the evening this was quite a sight when the city was lit up. Enjoyed our trip and thank you to the staff for their attention.
"Comfortable Stay - Good Location"
09/10/14 mtbaker Washington DC, District of Columbia
First trip to China - used SPG points for a five-night stay. Like other reviewers, I was expecting some of the staff's English skills to be a little better, but most everyone we spoke with was very friendly and courteous. We got upgraded as Gold members and had a very nice room....clean and comfortable. Nice fitness center but the temperature was way too high for running on the treadmills for any length of time. Located relatively close to the subway which of course takes you all over the city. The breakfast buffet is quite good (Western and local dishes) and surprisingly inexpensive - compared to buffets at other SPG properties. Dinner at the Italian restaurant was moderately expensive - food was good, not great. Free wi-fi worked fairly well in the room. Probably will not be in Beijing again anytime soon, but if I were, I would certainly stay here again.
09/10/14 Selim B Paris, France
Hotel is very good, but the restaurants are really at the level you would expect from a westin hotel. The breakfast is OK, but the service is made by trainees who forget things you ask for sometime. it takes a while to get an expresso.
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