Great stay, and the staff was wonderful; always a cab ready and available; nice hot tub and gym facilitates; great poolGenuine Hotels.com guest review
Will stay againGenuine Hotels.com guest review
for business trip, is a good hotelGenuine Hotels.com guest review
"Average 5 Star Hotel in Beijing"
We stayed at this hotel for business. The location of the hotel is good, close to major financial firms in Beijing. The regular room where I stayed is average both for its size and for its cleaniness. Nothing really impressed me that would put this hotel at the high end of a 5 star hotel list. There was some mild odor in my room, not sure what it was. […] It is a non-smoking room, but I feel the odor might be from cigarettes. Overall, my experience with this hotel is ok. Read moreGenuine Hotels.com guest review
"Hotel service is good but old"
Had a much higher expectation considering Westin. Service is exceptional especially in-room with turn down service by placing robe on bed, free water, additional card constantly to keep room functional, etc. it is these small things that counts. But hotel is very old and not well maintained. The weighing scale is not working, one of the cabinets' door […] is spoilt, couch looks old and dirty, scratch marks in multiple places, etc. Read moreGenuine Hotels.com guest review
"I will visit it again!"
The hotel staff is professional and helpful. The food from room service and catering is very nice. The only reminder to travellers is : the traffics jam in Beijing could be very serious!Genuine Hotels.com guest review
"Very Nice Hotel"
The Lobby is very convinient and the food was good (bruschetta was very good and delicious)Genuine Hotels.com guest review
Great location, and nice hotel. Will come back again.Genuine Hotels.com guest review
很好的服务，酒店位置也很好，不过装修的材质一般Genuine Hotels.com guest review
room too old need to remodle but service is OKGenuine Hotels.com guest review
"Sehr schöne Zimmer, exzellenter Service,gute Küche"
Ich war geschäftlich auf der Immobilienmesse in Peking und während dieser Zeit im Westin Financial Street. Insgesamt bin ich sehr zufrieden. Das Zimmer war groß, hatte einen guten Ausblick, modernster Standard mit üppiger Minibar, Flat Screen, bequemem Bett, kostenlosem WLAN, topmodernem Bad etc. Es fehlte an nichts. Die Küche war exzellent, alle Mitarbeiter […] sehr freundlich und hilfsbereit. Super!! Spontan (halbe Stunde Ankündigung) organisierte man mir auch zwei Kurzausflüge mit hervorragender Betreuung, Führung und großem Wagen zur Verbotenen Stadt und an die Great Wall. Einziger Kritikpunkt: Staub unterhalb des Waschbeckens in der Ablage, da hätte man mal wieder reinschauen können, ansonsten Note 1-!! Read moreGenuine Hotels.com guest review
12/15/14 ECEJon Oxford, United Kingdom
I enjoyed my one night stay here. Again I had the service from Henry at the lounge, it was excellent! I had two groups of visitors visiting me and we used the lounge at the top floor and it was quiet, we were served with tea and coffee and it was also very private! My father left his wallet on the desk table there at the far corner, when I checked 2 hours later after he realised it was missing, it was still there! The staff here also checked thoroughly based on the wrong seating information I provided. I also enjoyed the breakfast with freshly squeezed juices and I used the Gym as well. The hotel is showing some age regarding some facilities, but the service is very good! I also observed part of the set up of the Sunday Brunch, it does appear that they are extremely busy with it! Must be very popular with locals....
"For the fact it is a 5 star it is too average"
12/09/14 Dutchguy_in_China Shanghai, China
I stayed at this hotel for one night. The location of the hotel is good and the hotel in general nice. However I feel thet the hotel is not that good as other Westin hotels in Asia/China. In general the staff is not that service oriented as it should be and their English is not always that great. The lounge lacks character. There was not a lot to do in the lounge, but they still did not manage to clean my used plates. wifi works well. good SPG platinum recognition. The food from room service was just ok, and they forgot to add cuttlery and the soy sauce was all spilled over the tray. I do not like that at a 5 star hotel they put plastic foil over the plates when they deliver the food.... looks bad and there in condensation on the food. the pool is quite nice, however the sauna, steambath, hotbath and the changing rooms for sure needs work. certain things are broken other ones are not that clean as they should be. I am not sure if the bed is a heavenly bed,.... or if it is just an older one. it still sleeps well compared to Chinese hotels, but not as good as other westins. all together a good stay, but average for a 5 star and for the money spend.
"Good choice on Financial Street"
11/27/14 mkoller Zurich, Switzerland
Located in the western part of Beijing, in the middle of Financial Street, this hotel mainly caters to the business people. Still, it is not too bad a location for sightseeing. A short taxi or subway ride brings you to the tourist attractions. The hotel itself provides everything that you would expect from a Westin hotel. I especially liked the extensive breakfast buffet.
11/22/14 Burro12 Newcastle, Australia
An excellent hotel. Rooms are very nice - clean and well maintained. Breakfast is very good with a huge selection of both Asian and western dishes . Buffet meals are outstanding and good restaurants within the hotel and within a short walking distance. Many attractions are close by. Hotel service is very good and friendly and the location is excellent.
"Medium-range stay, breakfast and service need work"
For an international, business-oriented hotel on Financial Street, I was disappointed by the staff's very poor command of English. Communication was a real challenge, especially at checkout, and the lack of understanding means they aren't able to offer you alternative solutions to any problems or questions you might have. This was a consistent issue across the hotel - from reception to the breakfast buffet waiters to the bellman carrying our luggage upstairs. Something to keep in mind as you make your decisions about where to stay. The rooms themselves are nice and spacious, but the external views are not great as there are buildings around everywhere. The gym is excellent. Breakfast buffet was very limited in its options, especially for vegetarians. Get ready for a lot of bread and butter and virtually no local options. Room service was equally average in food quality, which was disappointing. A very comfortable stay but definitely only average and not what I would consider 5-star by any stretch of the imagination.
"Spa and Gym"
I had the opportunity to stay in many hotels around the world. I found that this Westin hotel is one of the best I ever stayed in. The service and the massage witch you can get in the Spa is excellent, and the Gym facilities are very good maintained. As well as the assistance which you can get from all the personal members. Just go there and enjoy a wonderful treatment.
"Best hotel "
I would like to share with you my experience in the Westin hotel Beijing. My job brings me here to Beijing many times, and recently I had the opportunity to stay in this hotel. I must say that my impression of the hotel is wonderful. From the moment that you approach the front desk you have a feeling that you came home. The crew is very professional, and they are willing to help you with any question or request you have. My experience from all the services in the hotel is excellent. Room service cleaning and even the Spa and the Gym are very good. Don't hesitate, this is the hotel for you!
10/29/14 Paoloc0211 Singapore, Singapore
I was at the Westin for business. I appreciated to be taken care of from the moment I came out of the plane. There was an hotel representative waiting for me out of the plane who escorted me through the passport control to the hotel car. If you are in China for the first time I would highly recommend the service. At the hotel the room was in line with my needs. I just missed a docking station for my iPhone to play some music. Overall good service maybe a little expensive.
"Ritz which is 5min away is better"
10/28/14 fortheloveoftravel2 Singapore
First, the financial district has nothing much in terms of restaurants, it's also not near the places of interest so stay there only if u are having meetings at the banks nearby. The room is well equipped and comfortable. The work station also has stationery. And there is a coffee machine for u to recharge. However I found the room too dim to be conducive for work. While the room and bathroom were spacious enough, I found it odd that the sink/vanity area was very small. Quite inconvenient for ladies to squeeze all our toiletries. Not sure if it's just the layout of my bathroom cos I had a corner room. Breakfast area seems unable to handle morning crowds but perhaps I went during peak period. Staff were friendly and helpful. There's a nice Chinese restaurant just across the road called 上海小南国 (shanghai xiao nan guo). According to concierge , it's the nearest restaurant with pretty good food. There's also Starbucks nearby (3min walk). If you have to decide between Ritz and westin, choose the former.
"Amazing and Impressive"
10/21/14 10sRunner 10sRunner
First time in Beijing and certainly not my last. I was with The Viking Cruise line and they split 2 groups in 2 hotels. I was certainly not disappointed that they put me up at The Westin. Impressive lobby made a great first impression. My room was impeccable and modern. Loved the business work station and my modern bathroom which was all tiled with marble. The one thing that has to be mentioned is the food. Fantastic. The breakfast buffet was a great way to start the day with fresh fruit and veggies along with an omelette/pancake/waffle station. I know it was in the financial district but since we were on a tour the busses took us everywhere. I was able to see people doing tai chi in the area which I learned later on. Thank you Beijing for a great vacation. The people of the hotel from front desk, to restaurant to cleaning people made my stay most welcome. I'll be back!!!
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