English (United States)
Go to the Hotels.com home page

Book online or call 800-246-8357 This call is free. 24 hours a day; 7 days a week.

  • Hotels
  • Hotel Deals
  • Packages & Flights
  • Groups
  • Customer Service
    • Manage your bookings
    • FAQs
    • Contact us
    • Review a hotel
    • Website feedback
  • Bookings & Account
    • Sign in
    • Find your booking
    • Create an account
    • See saved hotels
Start of main content. Read on from here or press tab to access the next link
  • Hotels
  • Philippines Hotels
  • Lapu Lapu Hotels
  • Shangri-La's Mactan Resort & Spa
  • All hotels in Lapu Lapu, Philippines
All hotels in Lapu Lapu, Philippines
Change search:
Enter dates to check prices
1 room,  2 adults 
Adults Children
Room 1:

Shangri-La's Mactan Resort & Spa - Lapu Lapu

10.308328, 124.019898
5 stars
Punta Engano Road, Cebu, Lapu Lapu, 6015 Philippines ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $228
available on 05/27/13
Price Match Guarantee
4.4 131 5

Share this page

Tweet
Email a friend

More sharing options

  • Del.icio.us
  • Google
  • Squidoo
  • Reddit
  • MySpace
  • Facebook
  • Digg
  • StumbleUpon
  • Yahoo

Email "Shangri-La's Mactan Resort & Spa - Lapu Lapu" to a friend

Back to Sharing Options

Ooops!

Separate multiple addresses with a comma (,) (optional) (500 characters left)
or cancel

Thanks!

You have sent Shangri-La's Mactan Resort & Spa - Lapu Lapu to:

    Close popup

    Email "Shangri-La's Mactan Resort & Spa" to a friend

    Ooops!


    Separate multiple addresses with a comma (,)


    (500 ({0}500{1} characters left))

    Cancel

    Thanks!

    You have sent Shangri-La's Mactan Resort & Spa to:

    Close popup
    • Hotel description
    • Map
    • Reviews
    • Share
    • Email
    • Save Saved
    • Need help? Our experts can call you

    Map

    Shangri-La's Mactan Resort & Spa
    View Shangri-La's Mactan Resort & Spa on a map
    View all hotels in Lapu Lapu
    1 room,  2 adults 
    Adults Children
    Room 1:

    Why book with us?

    Our loyalty program

    FREE NIGHT
    • 1
    • 2
    • 3
    • 4
    • 5
    • 6
    • 7
    • 8
    • 9
    • 10

    Collect 10 nights, get 1 free!

    • Hotels.com doesn't charge cancellation fees
    • Price Match Guarantee
    • We're just a phone call away: 800-246-8357

    Landmarks near Shangri-La's Mactan Resort & Spa

    • Magellan Shrine Hotels - Lapu Lapu 680 yards
    • Mactan Island Aquarium Hotels - Lapu Lapu 2.2 miles
    • The Jungle Cultural Entertainment Center Hotels - Lapu Lapu 2.4 miles
    • Cebu (CEB-Mactan - Cebu Intl.) Hotels - Cebu Island 2.8 miles
    • Mactan Marina Mall Hotels - Lapu Lapu 3.1 miles
    • All landmarks in Lapu Lapu

    Nearest hotels to Shangri-La's Mactan Resort & Spa

    • Moevenpick Resort & Spa Cebu
      4.5 stars
      460 yards from Shangri-La's Mactan Resort & Spa - Lapu Lapu
    • MOEVENPICK CEBU
      4.0 stars
      460 yards from Shangri-La's Mactan Resort & Spa - Lapu Lapu
    • Be Resorts - Mactan
      3.5 stars
      1000 yards from Shangri-La's Mactan Resort & Spa - Lapu Lapu
    • Palmbeach Resort & Spa
      3.0 stars
      1100 yards from Shangri-La's Mactan Resort & Spa - Lapu Lapu
    • Crimson Beach Resort and Spa Mactan
      4.5 stars
      1200 yards from Shangri-La's Mactan Resort & Spa - Lapu Lapu

    Top Hotels in Lapu Lapu

    • Waterfront Cebu City Hotel & Casino
      4.0 stars
      4.0 from 217 guest ratings
    • Cebu Parklane International Hotel
      4.0 stars
      4.1 from 134 guest ratings
    • Marriott Cebu City
      4.0 stars
      4.3 from 48 guest ratings
    • Marco Polo Plaza Cebu
      4.0 stars
      4.2 from 78 guest ratings
    • Sampaguita Suites Plaza Garcia
      2.5 stars
      3.3 from 86 guest ratings

    Nearby 5 Star hotels Lapu Lapu

    • Imperial Palace Waterpark Resort and Spa
      4.5 stars
      4.0 from 39 guest ratings
    • Plantation Bay Resort and Spa
      4.5 stars
      4.1 from 59 guest ratings
    • See all 5 Star hotels Lapu Lapu

    Nearby Beach hotel Lapu Lapu

    • Sotogrande Hotel And Resort
      3.5 stars
      3.4 from 18 guest ratings
    • Maribago Bluewater Beach Resort
      3.5 stars
      3.9 from 84 guest ratings
    • Cebu White Sands at Maribago
      3.0 stars
      no guest reviews yet
    • EGI Resort and Hotel
      3.0 stars
      3.7 from 18 guest ratings
    • Pacific Cebu Resort International, Inc
      3.5 stars
      3.3 from 18 guest ratings
    • See all Beach hotel Lapu Lapu

    Nearby Family-friendly hotels, Lapu Lapu

    • ALTA Cebu Resort
      3.5 stars
      3.4 from 48 guest ratings
    • See all Family-friendly hotels, Lapu Lapu

    Nearby Lapu Lapu Resort

    • Costabella Tropical Beach Hotel
      3.0 stars
      4.0 from 15 guest ratings
    • Lancaster Hotel Cebu
      3.5 stars
      no guest reviews yet
    • Best Western Cebu Sand Bar Resort
      3.0 stars
      no guest reviews yet
    • Radisson Blu Hotel Cebu
      4.0 stars
      4.5 from 158 guest ratings
    • Island And Sun Beach Resort
      3.0 stars
      2.0 from 1 guest ratings
    • See all Lapu Lapu Resort

    Nearby Lapu Lapu Hotels with Meeting Facilities

    • Waterfront Airport Hotel & Casino
      3.5 stars
      3.5 from 176 guest ratings
    • Days Hotel Cebu-Airport
      2.5 stars
      3.6 from 20 guest ratings
    • Goldberry Suites and Hotel
      3.0 stars
      4.4 from 42 guest ratings
    • Cordova Reef Village Resort
      3.5 stars
      3.4 from 16 guest ratings
    • Allure Hotel & Suites
      3.0 stars
      no guest reviews yet
    • See all Lapu Lapu Hotels with Meeting Facilities
    • The Henry Hotel
      3.5 stars
      5.0 from 2 guest ratings
    • City Suites Ramos Tower
      3.0 stars
      5.0 from 1 guest ratings
    • Quest Hotel Cebu
      3.0 stars
      4.4 from 130 guest ratings
    • Harolds Hotel
      3.5 stars
      4.4 from 14 guest ratings
    • Alpa City Suites
      3.0 stars
      4.3 from 66 guest ratings
    • Hotel Pier Cuatro
      2.5 stars
      3.7 from 59 guest ratings
      Reviewed by a Hotels.com guest on Feb 26, 2013

      This guest did not leave a comment.

    • Escario Central Hotel
      2.5 stars
      4.1 from 54 guest ratings
      "Nice rooms" Reviewed by a Hotels.com guest on Feb 21, 2013

      A little far from the city, but nice rooms.

    • Tune Hotels - Cebu City, Philippnes
      2.5 stars
      4.1 from 80 guest ratings
      "Nice stay" Reviewed by a Hotels.com guest on Jan 30, 2013

      My stay was convenient, clean, and well kept. Will stay there again.

    • Holiday Spa Hotel
      3.0 stars
      3.8 from 11 guest ratings
      "Great Value Hotel" Reviewed by a Hotels.com guest on Jan 28, 2013

      The service and the quality of the hotel is good for the price you pay. You have to go through a 100 meter unfinished roadway to get to the reception area, but if you have a car it should not be a problem. Great swimming pool.

    • Hotel Elizabeth Cebu
      3.5 stars
      4.2 from 5 guest ratings
      "close to sinulog parade" Reviewed by a Hotels.com guest on Jan 26, 2013

      satisfied

    Explore the world

    • Hotels near DDR Museum
    • Marseille hotel deals
    • Hotel deals Guatemala City
    • Hotel deals Escondido
    • Plymouth hotels
    • Hotel deals Jacksonville
    • Cornwall (county) Luxury hotels
    • Cary hotels
    • Spa hotels near Hoboken
    • Holiday Inn Resort Wrightsville Beach Wrightsville Beach
    • Hotels near Stadsschouwburg, Amsterdam
    • Melbourne hotels
    • Lyon Opera hotels
    • Hotels in Thousand Oaks
    • Luxury hotels Marseille

    Overview of Shangri-La's Mactan Resort & Spa - Lapu Lapu

    Location.
    This luxury resort is situated on a Lapu Lapu beach. The property is a 15-minute drive from the international airport and 15 km (9 miles) from SM City Cebu and Cebu International Convention Centre.

    Resort Features.
    Shangri-La's Mactan Resort & Spa has a private beach, a health club, outdoor adult and children's pools, a spa tub, and a steam room. The large onsite spa offers massage and treatment rooms and beauty services. Business amenities at this 5-star property include a business center, complimentary high-speed Internet, and event facilities consist of a ballroom, exhibit space, conference rooms, and banquet facilities.

    The property has several dining venues including 4 main restaurants, including Chinese cuisine at Tea of Spring, and a poolside bar, Buko. Guests are served a complimentary breakfast each morning. 24-hour room service is available. This property provides an airport shuttle (surcharge) and secure free parking. Additional amenities include a marina, a nightclub, and a fitness facility. Babysitting or child care can be provided for an extra charge.

    Guestrooms.
    Shangri-La's Mactan Resort & Spa has 530 guestrooms. All feature separate sitting areas, sofa beds, and desks with direct-dial phones and voice mail. Wired and wireless Internet access are complimentary. Televisions equipped with premium cable channels and pay movies are included. Bathrooms offer shower/tub combinations, scales, phones, and bathrobes. Additional amenities in all rooms include minibars, coffee/tea makers, complimentary bottled water, complimentary newspapers, and in-room safes. Turndown service is offered nightly and housekeeping is available. Cribs (infant beds) and rollaway beds (surcharge) are also provided.

    Image of Shangri-La's Mactan Resort & Spa, Lapu Lapu
    4.4 out of 5 Excellent (131 reviews)
    (Neighborhood average 3.5)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    This hotel is located right in the heart of the shopping district.The Subway system is accessible and is easily the cleanest transit system I have ever... seen. The concierge was very helpful setting up dinners and providing info. Make sure you get a reflexology foot massage...you may shed a couple of tears, but it will be worth it ;-) Reviewed by a Hotels.com guest on Feb 28, 2013

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $228
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Deluxe

    Ocean Club

    Deluxe, Sea View

    Panorama Suite

    Premier Room

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-in time starts at: 2 PM
    • Check-out time is: noon

    • A resort fee is included in the total price displayed.

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Coffee shop or café
    • Elevator/lift
    • Gift shops or newsstand
    • On private beach
    • Poolside bar
    • Restaurant
    • Swimming pool - children's
    • Swimming pool - outdoor
    • See more facilities
      • Area shuttle (surcharge)
      • Babysitting or childcare (surcharge)
      • Beach cabanas (complimentary)
      • Beach sun loungers
      • Beach towels
      • Beach umbrellas
      • Free secure parking
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Private beach - direct access
      • Shopping center shuttle (surcharge)
      • Tennis on site
      • Total number of rooms - 530
    • Rooms (all rooms include)
    • Bathrobes
    • Bathroom phone
    • Bathroom scale
    • Blackout drapes/curtains
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • In-room childcare (surcharge)
    • In-room safe
    • Iron/ironing board (on request)
    • See more room details
      • Air conditioning
      • Coffee/tea maker
      • Complimentary bottled water
      • Complimentary newspaper
      • Complimentary toiletries
      • Daily housekeeping
      • Direct-dial phone
      • Hair dryer
      • Makeup/shaving mirror
      • Minibar
      • Pay movies
      • Satellite TV service
      • Sewing kit
      • Slippers
      • Turndown service
      • Voice mail
      • Wake-up calls
    • Services
    • Sauna
    • Security guard
    • Self parking
    • Shoe shine
    • Spa tub
    • Steam room
    • Supervised childcare/activities
    • Tour assistance
    • Use of nearby fitness center (complimentary)
    • Wedding services
    • View more services
      • Airport transportation (surcharge)
      • Arcade/game room
      • ATM/banking
      • Beauty services
      • Breakfast available (surcharge)
      • Cell phone/mobile rental
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
      • Concierge desk
      • Currency exchange
      • Express check-in
      • Express check-out
      • Full-service health spa
      • Hair salon
      • Health club
      • Limo or Town Car service available
      • Massage - spa treatment room(s)
      • Medical assistance available
      • Multilingual staff
      • Porter/bellhop
      • Safe-deposit box at front desk
      • Valet parking
    • Business & Event
    • Business center
    • Business services
    • Computer rental
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Translation services
    • View more business & events
      • 24-hour front desk
      • Audiovisual equipment
      • Banquet facilities
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Renovation information

    The hotel will be renovating from 15 April 2013 to 31 August 2013 (completion date subject to change). The following areas are affected:

    • Select guestrooms

    Every effort will be made to minimize noise and disturbance.

    This information supersedes all other information in this property's description that relates to these amenities.

    Awards

    A Green / Sustainable Property - Third Party Certified
    This property participates in ISO 14001 Environmental Management Standard, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

    Dining

    Tides - an all-day dining restaurant serving a buffet of international dishes for breakfast, lunch and dinner in an open, interactive kitchen setup

    Tea of Spring - Offers a selection of herbal, and vegetarian and fragrant Chinese classic dishes complemented with a wide selection of loose-leaf teas. Private dining rooms are available.

    Cowrie Cove - offers delicious al fresco dining by the sea, perfect for intimate celebrations. Its selection of seafood and grilled delights are inspired by a fusion of Asian and Western cuisines.

    Acqua - features modern authentic Italian cuisine with a panoramic view of the ocean. Its signature pizzas, baked in a classic brick oven, are popular favorites

    Buko Bar - is situated at the main wing pool-the best place for guest to take light refreshments in between swimming. On selected days of the week, a native buffet and cultural show are available for guest to experience a true Filipino fiesta.

    Recreation

    Complimentary beach cabanas, sun loungers, towels, and umbrellas are provided to enhance guest enjoyment of the private white sand beach. A banana boat and kayaking are both available on site.

    A fitness centre, with modern equipment and comprehensive facilities is located in the main wing of the hotel. Male and female changing rooms are equipped with steam rooms, spa tubs, and saunas.

    Mactan and Cebu Island offers many recreational activities within a short distance from the resort. The recreational activities listed below are available either on site or nearby; fees may apply.


    • Banana boat on site
    • Fishing on site
    • Golf - driving range nearby
    • Golfing nearby
    • Kayaking on site
    • Motor boating on site
    • Parasailing nearby
    • Playground on site
    • Rowing or canoeing on site
    • Sailing on site
    • Scuba diving on site
    • Snorkeling on site
    • Swimming on site
    • Volleyball on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Airport shuttle fee: PHP 200 per person
    • Rollaway bed fee: PHP 2000 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Lapu Lapu, Philippines
      of
    10.308328, 124.019898
    Hotel coordinates:

    Street map

     

    Legend

    • Your chosen hotel
    • Other hotels available on your chosen dates ()
    X
    What’s different?
    This hotel does not match the following selections
    Previous Next
    Shortlisted

     

    Welcome Rewards™

    Special Deal
    The price comparison is based on prices for this hotel over the next 14 days from the stay dates selected.
    Great Rate
    from

    Area map

    A short guide to Mactan Island

    Although Mactan Island houses Mactan-Cebu International Airport (CEB) and is connected to Cebu City by a bridge, the island may be most famous as the site where Ferdinand Magellan died fighting Lapu-Lapu. Tiny Mactan village has monuments to both leaders, and the island also features several guitar factories.

    see all hotels in Lapu Lapu

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Magellan Shrine - 700 yards

    1.0 - 3.0 mi

    • Mactan Island Aquarium - 2.2 miles
    • The Jungle Cultural Entertainment Center - 2.4 miles
    • Cebu Mactan Intl. Airport (CEB) - 2.8 miles
    • Mactan Export Processing Zone - 2.9 miles

    3.0+ mi

    • Mactan Marina Mall - 3.1 miles
    • Cebu Yacht Club - 3.2 miles
    • Gaisano Grand Mall Mactan - 3.8 miles
    • Marcelo Fernan Bridge - 3.8 miles
    • SM City Cebu - 7.0 miles
    • Fort San Pedro - 7.8 miles
    • Tagbilaran Airport (TAG) - 46 miles
    All hotels in Lapu Lapu, Philippines
    Reviews
    • All (131)
    • Business (7)
    • Romance (14)
    • Family (25)
    • Friends (6)
    • Other (79)
    4.4 / 5
    Excellent

    Score breakdown (from 131 reviews)

    • 5.0
      (80)
    • 4.0
      (39)
    • 3.0
      (4)
    • 2.0
      (5)
    • 1.0
      (3)

    Average rating for:

    • Cleanliness
      4.5
    • Service
      4.6
    • Comfort
      4.4
    • Condition
      4.4

    Reviews: Overall

    • < Previous
    • Page 1 of 3
    • Next>
    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    4.0 / 5
    Excellent
    "Shop til you drop"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This hotel is located right in the heart of the shopping district.The Subway system is accessible and is easily the cleanest transit system I have ever seen. The concierge was very helpful setting up dinners and providing info. Make sure you get a reflexology foot massage...you may shed a couple of tears, but it will be worth it ;-)
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    Boenza
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    2.0 / 5
    Fair
    "Disappointing. Would Not Recommend."

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    My husband and I were really excited about staying at this hotel. The trip was our "baby moon" and also my birthday celebration. Unfortunately, the hotel was just not the 5-star hotel that it had claimed to be. We've stayed at many resorts in our 2 years of travel as expats and this was by far the worst. Everything is overpriced and the staff were quick […] to turn our complaints back on us... we were the ones with the problem they said. I kept telling my husband that I felt like a third class citizen on the Titanic. If the Shangri-La boat was sinking, they'd save the Ocean Wing people first, the staff second and then us. Pros: - Beautiful beach (a little rocky though) - OK breakfast buffet - CHI spa is wonderful (expensive, but worth it) - Shuttle service to Cebu city and airport ($) - Great gym (friendly staff) - Room service Cons: - Smoking (floor non-smoking, but smoking anyways) - Rude staff - No chairs at pool or beach (beach staff tipped to put towels on chairs for guests at 6 AM!) - Expensive (everything costs money, even kids activities; on excursions you are nickeled and dimed) - Hard bed - Doors slam loudly when shut; woke us up at all hours - Outdated room (unless you pay a small fortune and stay in the Ocean Wing) - Felt very isolated at hotel because not a lot of options - Very crowded when we were there Such a disappointing trip. We have no desire to return to the Shangri-La in the Philippines and are re-thinking staying at others in the future. Read more
    Genuine Expedia guest review
    Other trip
    Feb 17, 2013
    Amy
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding
    "Great hotel for anyone!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    First time in Philippines, first time at a Shangri-la Resort, and couldn't ask for anything better!
    Genuine Expedia guest review
    Other trip
    Jan 24, 2013
    A Traveller
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    2.0 / 5
    Fair
    "Expensice during the Xmas season"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      3.0
    Too expensive for the services offer during our stay and you still have to pay for all activities on spot. Will not come back. They lost our booking coming from Expedia so we were not sure what to expect a few hour before getting there.
    Genuine Expedia guest review
    Other trip
    Jan 5, 2013
    A Traveller
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding
    "Amazing and luxurious experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were there for our wedding ceremony and reception. What an amazing experience! Staff were above and beyond in their helpfulness and friendliness. It is a luxury resort. The grounds were great, beach is pristine and food is excellent. I got to experience a standard room, Ocean Club room and the Panorama Suite. All wonderful! Would love to go back. […] It's definitely a feel of paradise in Cebu. Read more
    Genuine Expedia guest review
    Other trip
    Nov 30, 2012
    A Traveller
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding
    "Avoid a noisy hotel in Cebu"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The best resort hotel I've stayed at! No one can top the Filipinos when it comes to service & hospitality. Take the best service you have ever received and times it by 5; that's Shangri la. I'm comparing it to the 5 star resort i worked at and the service I've received as a Hyatt premier client. This place is not for the loud party crowd. We enjoyed […] the quiet. Their swimming pools and snorkeling reef were very enjoyable for athletes like my husband & I. Ocean swims can start as early as 6. For picture takers & nature lovers we recommend waking at sunrise for the best light. The buffets at Tides are a terrific value, and delicious for foodies! The emphasis is Asian cuisine. You can try a bit of everything. We also enjoyed the free newspapers every morning. A great place for families as well. You must stay if you come to Cebu. We also enjoyed shopping at the SM Mall. The prices are much better than US. Read more
    Genuine Expedia guest review
    Other trip
    Sep 26, 2012
    A Traveller
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    4.0 / 5
    Excellent
    "Awesome hotel but no adult area"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    The hotel property was beautiful. Beach was unbelievable. Hotel staff was very nice but the guest relations desk was not that informative if you had questions about the resort. I had to get calls back on really simple questions. My only real issue with the hotel is that there is NO ADULT POOL :-( No adult area. You don't travel across the world to a […] 5 star hotel to hear screaming kids or them splashing water at you. There are 2 pools there and a kids pool area . The main pool and the kid area should be for familys and who ever wants to go to that pool. The ocean pool that is near the ocean wing should be an adult only pool. Even worse, the ocean pool closes at 6 so you are forced to go to the main pool. Being in the Philippines were it is hot and humid, the pool closing at 6pm is ridiculous. Don't get me wrong I love kids we have 5 of our own. But sometimes you want to get away and just relax. We even go on cruises with our kids and there is still an adult pool and adult area on every cruise ship to relax with your spouse. Spa services were very cheap, I like that. Breakfast was included with the room and was excellent. I would definitely stay again but not until there is an adult area. Read more
    Genuine Expedia guest review
    Other trip
    Jun 6, 2012
    TV
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip with friends in Apr 2012
    A Traveller
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding
    "Shangri La Resort"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Service at this resort was very good. All needs were met with a friendly smile. The resort area is very clean - and the beach area has all the ammendities. I would recommend this resort to couples or families.
    Genuine Expedia guest review
    Other trip
    Apr 19, 2012
    A Traveller
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    4.0 / 5
    Excellent
    "Easter Paradise"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    A beautiful spot with a lovely private beach and amazing swimming pool. The kids were fully entertained the entire time.Sea life so close to the shore made for fantastic snorkelling for all the family. A short 15 minute ride from the airport by air conditioned hotel coach made it hassle free. Lots of good food options. Cowrie Cove is a beautiful setting, […] however the seafood was disappointing - stick to the meat and vegetable dishes. Tides buffet was a great selection and the theme nights were very well done. We stayed in an Ocean Wing refurbished room and it was comfortable, clean and well decorated. It had a bit of an unpleasant smell which was the only problem we encountered. A great idea to have a small telescopic clothesline on the balcony for all those wet swimmers. We are already planning our next visit Read more
    Genuine Expedia guest review
    Other trip
    Apr 12, 2012
    A Traveller
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding
    "Great resort"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great resort. Next time we go to cebu we will be staying here.
    Genuine Expedia guest review
    Other trip
    Mar 17, 2012
    Bryan
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding
    "Fantastic Experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This Shangri-La was amazing. Not only did the sprawling resort and amenities provide a 5 star experience, but the service was - by far - better than I could have imagined. Every single staff member was genuinely friendly, courteous, and constantly looked for ways to make our stay more enjoyable. If you are planning a relaxing getaway at a world-class […] resort, you need to consider the Shangri-La in Cebu. Read more
    Genuine Expedia guest review
    Other trip
    Feb 19, 2012
    A Traveller
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding
    "Cebu Mactan Shangri-La"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A beautiful and well managed hotel. Only downside: slightly too big for our european taste...
    Genuine Expedia guest review
    Other trip
    Jan 3, 2012
    A Traveller
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding
    "CEBU during xmas"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Never need to get out of the resort, plenty to do within the resort; nice beach although very crowded, very difficult to find a spot at the beach or pool area if you arrive there after 10:30AM. Went between Dec 24 and 28th; Rained for a couple of days which left us with very little to do, however plenty of children's activities; Hotel staff were very […] innovative arranging for movie marathons, childrens activities including a pizza bake off contest. Read more
    Genuine Expedia guest review
    Other trip
    Dec 29, 2011
    A Traveller
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding
    "“Worth Every Penny! Great for Families or Couples”"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Shang-ri La brand excels on providing the best hotel service in the world and the Mactan Resort & Spa represents that statement very well. From the check in to the check out, everything was perfect! We are greeted without hesitation at the door, our bags are tagged and grouped for delivery to our room. We are given fresh juice at the Front Desk […] and are greeted with a smile and a hello by every employee that we pass by. Rooms are very nice, clean, and very well maintained considering the hotel isn't that new. The bathrooms are big (our tub looked slightly old and dirty, even though it wasn't) and there are speakers in the bathroom, so that you can hear the TV or set up mood music. There is so much to do in the resort besides the typical swimming, waterslides, and sunbathing. The resort is on the beach, with the ocean there for swimming (it was a bit rocky for walking in) and lots of beach chairs. The service was a bit slow on the beach because there were no flags or ways to notify the servers that you needed them. There were always enough beach and pool chairs available even though the resort was busy. It never felt over crowded. There is also a 6- hole pitch and putt golf course (if you don't mind sharing, I recommend paying for 1 set of clubs and sharing to save money), water basketball, volleyball, giant chess, a Time Zone, badminton, computer room, X-Box to play with, Adventure Zone (place to drop off your kids with a ball room, arts and crafts, etc), 3 or 4 restaurants and much more. I would recommend this place for families or couples. The spa is supposedly world reknown, but the prices were beyond even US prices, so I didn't have a chance to try it. It was so relaxing and I will definitely return to this place! Read more
    Genuine Hotels.com guest review
    1 night trip with friends in Dec 2011
    Katherine F
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    4.0 / 5
    Excellent
    "Best Hotel in Mactan island"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    If you go for the family vacation, the best, but business no no no. Too far from everything.
    Genuine Expedia guest review
    Business trip
    Nov 1, 2011
    A Traveller
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    4.0 / 5
    Excellent
    "Great snorkeling for kids"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Very kids friendly. The hotel beach is a great snorkeling place. Lots of fish. To our expeirence, it is only second to the Great Barrier of Australia and sina-island of Egypt. To my son, a first time snorkeler, it was very exciting. He just snorkeled every day and did not even care to spend time in the swimming pool. They also have nice pools with water […] slides, mini-golf, in-door kids adventure zone. The food is so so. Spa rooms look nice but we did not use. The resort is good and suficient. No need to go out. Out side neibourhood is not that nice. The location is isolated from outside world. Hard to get a taxi, but the hotel provides shuttle bus to town center and airport with charge. Read more
    Genuine Expedia guest review
    Other trip
    Oct 11, 2011
    A Traveller
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding
    "great overall experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    beach property is unbelievable
    Genuine Expedia guest review
    Other trip
    Jun 30, 2011
    nick a
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding
    "Philippines' best resort - family geared category"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Excellent place to chill Out ESP when you have yOu have young children with you. Shang has all sorts of program lined-up for the week for everyoneto partake be it adult or child focused activity. Great outdoor activities too...didn't really have to leave the resort!!! Lots of restaurants to choose from to suit your palate for the day!! Wide selection […] of dishes from different flavors arOund the world - truly won't let you down. Read more
    Genuine Expedia guest review
    Other trip
    Jun 8, 2011
    Teena D
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    4.0 / 5
    Excellent
    "Always a Pleasure"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    I stay at the EDSA Shangri-La when I visit Manila every 3 months for business. I have had both good and bad experiences, but overall it always feels like a vacation getaway rather than a business trip. The staff is courteous and helpful, the hotel always helps you feel right at home, and teh pool side bar really helps ease the pain of being away from […] home. Although the prices are a bit high for room service and drinks, the hotel makes it worth every penny. Read more
    Genuine Expedia guest review
    Business trip
    May 16, 2011
    A Traveller
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    3.0 / 5
    Good
    "cebu shangri-la not 5 star hotel, they charge you on everything and overcharge!"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Shangri-la mactan cebu not a 5 star, I would say it's a 4 star, My husband and I stayed for 2 weeks room is small, old T.V , the bed uncomfortable. I had to get another room for my parent's, and they dont activate the key for 2 nights i was dissappointed. The staff are friendly and clean sorroundings. , i had try pizza , seafood, buffet and even chinese […] food it was ok ...They charge you on EVERYTHING and OVERCHARGE! so, becareful... Read more
    Genuine Expedia guest review
    Other trip
    Apr 30, 2011
    A Traveller
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding
    "Wonderful Rest and Recreation, a dream vacation venue for a traveller who wants class"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Superb, diamond class hotel. Will be back in future. However, Iook forward to stay in another Shangri-La hotel/resort in other countries.
    Genuine Expedia guest review
    Other trip
    Apr 24, 2011
    A Traveller
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding
    "Second time back"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was my second visit in a month. I love this place and the staff. It's a fabulous location that is easy to get to. On this visit I was given a room that smelled quite bad. I mentioned it on check in but didn't ask for another room. After I spent some time on the beach I was ready for sleep (I work nights). The room smelled too bad and was very noisy […] as it was located by the elevator. After complaining the manager called to tell me there was another room available and the staff would move me. I was very pleased and the rest of the stay was incredible. A great customer organization really shows when handling less than great customer experiences. The Shangri La management took care of me. I appreciate how this was handled. Read more
    Genuine Expedia guest review
    Other trip
    Apr 12, 2011
    Karen T
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    2.0 / 5
    Fair
    "Cebu is a bed place to go for travel"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      4.0
    Cebu airport was horrible. I will not go to Cebu anymore in the future. We stayed 2nights in Marriott in Cebu city and 4nights in Shangri-la booked from Expedia. Marriott level was low. However, it was as we expected considering their price. Shangri-la was unsatisfactory level of what we were expected considering their high price. Reception was very […] good. However, room was not. They do not set-up/make-up the room thinking on customer's side. ie. Water does not sink well from the bath when I took shower / irregularity of the beds(we asked them to stick two double beds so my wife and bay can sleep together) / bed smell on pillows. Facilities were ok. especially, the beach was excellent. However, attitude of some of employees were rude(some from Tides restaurant, and reception when I called from my room). I guess they do not get payed well. I do not suggest to take food from AQUA restaurant. This restaurant was the most terrible restaurant I have taken in 5star hotel in my life. As an overview Cebu is a bad place for travelling. The following answers will be answers of shangri-la and my rating will be based on quality considering their price. Read more
    Genuine Expedia guest review
    Other trip
    Mar 16, 2011
    Jein C
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    4.0 / 5
    Excellent
    "Cebu's best hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Hotel was fantastic, especially for family with kids. It has several pools, its own beach, many complimentary activities and several restaurant. What I really enjoyed was BBQ Buffet at the Buko-Bar. You can enjoy buffet with cultural performance. BTW it was a bit difficult to catch a taxi.
    Genuine Expedia guest review
    Other trip
    Feb 19, 2011
    A Traveller
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    3.0 / 5
    Good
    "Shangri La Cebu"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    What a dissapointment ! I stayed because of the good name of the hotel chain and because I wanted a relaxing vacation. The service at check in was great, the room itself was no different than any other chain hotel , the AC did not work had to call maintenance twice also the TV very old meodel no flat screen plasma here. For the price I paid it was not […] worth the money. The resort was huge, private beach- full of kids ! Like staying in a school or a huge holiday camp for Japanese tourists. The 9am breakfast was chaotic, full off people, full of children running around-madness not relaxing at all. The waiting staff were overwhelmed, poor service there. The restaurant Tides - not great food, I ordered the "Chefs Specialty" of fish and chips - frozen white fish in batter non tasting with cold fries, completely horrible. I would not stay here again. If your looking for luxury in comparison with the price they are asking, dont stay here try another resort. Read more
    Genuine Hotels.com guest review
    3 night romance trip in Jan 2011
    chris m
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    2.0 / 5
    Fair
    "Shangri-Nahhh!"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    Very overpriced for what you get in return. They nickel-and-dime you 'till you leave! Very nice and courteous, but not what I expected for the money. The rooms were just adequate and next time in Cebu, I will consider the Hilton for half the price and a nicer view of the ocean. Additionally, if you stay at the Shangri-La, there is no nightlife and you […] may as well stay in your hotel room. Read more
    Genuine Hotels.com guest review
    3 night business trip in Nov 2010
    Tony Be
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The hotel has excellent service and very accomodating staff.
    Genuine Hotels.com guest review
    5 night romance trip in Oct 2010
    A Traveller
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding
    "Best Resort Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Shangrila Mactan Resort was he best hotel I have ever stayed with. Everyone was so nice and professional and treated us like VIP during our entire stay in the hotel. The breakfast buffet was delicious with various variety of foods to choose from. The beach was like a huge aquarium with plenty of beautiful fishes sorrounding you in the shallow water. […] Most importantly, the service was superb. I will definitely come back with my family and stay in Shangrila again! Read more
    Genuine Expedia guest review
    Other trip
    Oct 29, 2010
    ELAINE M
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding
    "Perfect weekend relaxation"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Just spent a weekend here but really enjoyed it. The hotel is just 15 minutes from the airport but feels secluded. There is good security and you feel in a haven here. You are cut off from the outside world and if that is what you want this is a great place. It is a big place but well equipped for the number of guests with multiple restaurants, a big […] main pool etc. etc. Had fun doing pitch and putt golf too. The staff are smiling and friendly in true Philippines style. One nice thing is there is a good choice and mix of air conditioned and non-A/C space. Read more
    Genuine Expedia guest review
    Other trip
    Sep 1, 2010
    A Traveller
    US

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding
    "Fabulous resort!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was our first family trip to Cebu and Shangrila turned out to be a fabulous choice for us. We stayed at the resort for 10 days and the hotel facilities, especially the pools are great and the link to the beach is awesome. Service at this resort was outstanding. As soon as you walk in the door, and wait in the line for check in, someone brings a […] nice cool mango juice and it was something I wasn't expecting so was impressive from Day1. My family will definitely go back to the same resort in Cebu in the future! Read more
    Genuine Expedia guest review
    Other trip
    Aug 4, 2010
    Jayne K
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    1.0 / 5
    Poor
    "Shangrila"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Great
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Gvm
    PH

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    4.0 / 5
    Excellent
    "Nice but dated"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Really doesn't compare well with the newer 5 star hotels one can stay in. This would not be in my top hotels of the world list and I would rate it as a 4 Star hotel really. But it's not bad and it is very friendly. Check-in could be faster, stayed here twice and had to wait 45mins for my room to be ready. Nice beach and swimming area.
    Genuine Hotels.com guest review
    3 night business trip in Jan 2013
    A Traveller
    GB

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Dec 2012
    A Traveller
    SG

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Oct 2012
    JR
    SG

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding
    "2 days in paradise"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Nicest hotel we've ever stayed at! Thanks for a great time!
    Genuine Hotels.com guest review
    1 night business trip in Oct 2012
    Laura
    PH

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding
    "must see"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    all aspect are preferrable
    Genuine Hotels.com guest review
    3 night trip in Aug 2012
    you
    PH

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Had a good time and enjoyed the very high standards of service and efficient, warm and professional staff. Would have been nice if there were more casual outdoor options for light meals. Main disappointment was with hotel's lack of response to my query for ideas for my husband's birthday surprise -- we had taken this trip for that purpose and I wanted […] to make it special, but little effort was made to follow up - a disconnect between front office (reservations) and whoever else was responsible for guest requests. Read more
    Genuine Hotels.com guest review
    4 night trip in Jul 2012
    CYL
    SG

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding
    "Best for relax"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    We left my kid in The adventure zone, she joined many activites that fulfill all her time. The staff are nice. There are many fishes is the private beaches. We stayed in the hotel for two days and night and enjoy the facilities. However, it is heaven and earth outside the hotel.
    Genuine Hotels.com guest review
    1 night family trip in Jan 2012
    A Traveller
    AU

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    4.0 / 5
    Excellent
    "Food Poisoning"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    One would expect the food in this hotel to be top notch. At a late night dinner and eat the salad that was contaminated. Good thing i had my own medication but nothing came out of the deem investigation of the staff what i told them of the problem. Disappointing. Will not go back there any more.
    Genuine Hotels.com guest review
    5 night trip in Dec 2011
    A Traveller
    SG

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding
    "SHANGRI-LA MACTAN - the best"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had the most enjoyable stay with the whole family. I have to mention that the present General Manager is doing a GREAT job! My daughter left her diamond necklace and it didn't get lost! Thanks a lot!
    Genuine Hotels.com guest review
    1 night family trip in Dec 2011
    Sandra S
    PH

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night romance trip in Nov 2011
    A Traveller
    IE

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Oct 2011
    A Traveller
    GB

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    4.0 / 5
    Excellent
    "Great hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    45 mins from Cebu city centre but a bus is available for the shoppers. Hotel a bit of an ugly building but gardens are beautiful, beach and sea are clean and staff are wonderful. Probably the best hotel in the area.
    Genuine Expedia guest review
    2 night trip in Oct 2008
    A Traveller
    GB

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    4.0 / 5
    Excellent
    "Good, but Shangri-La Boracay so much better"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    I found the hotel okay but value for money the Boracay Shangri-La is far superior! As other reviewers have commented the onsite dining is expensive compared to other locations. The hotel has a nice private beach but outside of the hotel life is pretty grim and the traffic into town is often terrible, so a quick shopping trip takes three to four hours. Overall […] okay but having been to Boracay this is a poor second. The staff were excellent. Read more
    Genuine Expedia guest review
    Other trip
    Jun 1, 2011
    A Traveller
    NZ

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding
    "Great hotel!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    An excellent hotel located in Cebu. Staff are extremely friendly and attentive. Rooms are well maintained, and the hotel has excellent facilities
    Genuine Expedia guest review
    Other trip
    Dec 25, 2010
    A Traveller
    AU

    The following reviews were posted by Hotels.com guests from other countries

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night romance trip in Apr 2013
    A Traveller
    JP

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    SE

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Wonderful! The hotel is really good. Easy to access to all its facilities. choice of two nice swimming pools, beautiful private beach. Restaurants are good and especially the excellent seafood in the Chinese restaurant. The hotel is not just good for couple for but also excellent for kids.
    Genuine Hotels.com guest review
    4 night trip in Apr 2013
    A Traveller
    HK

    Shangri-La's Mactan Resort & Spa - Lapu Lapu
    5.0 / 5
    Outstanding
    "ゆったりゆっくりできる"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    空港からの立地条件がよく、ホテル内でゆっくりすごすには最適。レストランの数は少ないが、安定した味付けで大外れはなかった。町の中心からははずれているため、ホテル周辺にめぼしいものは何もない。サービスもよかった。大きくケチをつける箇所はなかったが、ホテルの規模、内容、料金のバランスを考えると、そう何度も足を運びたくなるホテルではないと思った。
    Genuine Hotels.com guest review
    3 night romance trip in Mar 2013
    Take
    JP
    • < Previous
    • Page 1 of 3
    • Next>

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    All hotels in Lapu Lapu, Philippines
    Review written by a customer who has booked on Hotels.com.
    Is the description of this hotel not correct? Tell us
    Crown Regency Suites Mactan - Lapu Lapu >
    • Top Destinations

      • Hotels in New York
      • Hotels in Las Vegas
      • Hotels in Chicago
      • Hotels in San Francisco
      • Hotels in Washington
      • Hotels in Boston
      • Hotels in San Diego
      • Hotels in Orlando
      • Hotels in London
      • Hotels in New Orleans
      • Hotels in Los Angeles
      • Hotels in San Antonio
      • Hotels in Paris
      • Hotels in Seattle
      • Hotels in Atlanta
      • Hotels in Philadelphia
      • Hotels in Austin
      • Hotels in Atlantic City
      • Hotels in Rome
      • Hotels in Myrtle Beach
      • Hotels in Dallas
      • Hotels in Houston
      • Hotels in Denver
      • Hotels in Miami
    • Change language

      • Shangri-La's Mactan Resort & Spa - λάπου λάπου
      • Shangri-La's Mactan Resort & Spa Lapu Lapu
      • Shangri-La's Mactan Resort & Spa - Lapu-Lapu
      • Shangri-La's Mactan Resort & Spa - Острів Лапу-Лапу
      • 샹그릴라 막탄 리조트 & 스파 (Shangri-La's Mactan Resort & Spa) - 라푸라푸
      • Shangri-La's Mactan Resort & Spa - Lapu Lapu
      • Shangri-La's Mactan Resort & Spa - Лапу-Лапу
      • Shangri-La's Mactan Resort & Spa - Lapu Lapu, Filipina
      • Shangri-La's Mactan Resort & Spa — Lapu Lapu
      • Shangri-La's Mactan Resort & Spa – Lapu Lapu
      • Shangri-La's Mactan Resort & Spa - Lapu Lapu
      • Shangri-La's Mactan Resort & Spa - Lapu Lapu
      • Shangri-La's Mactan Resort & Spa - Lapu Lapu
      • Shangri-La's Mactan Resort & Spa
      • Shangri-La's Mactan Resort & Spa - לאפו לאפו
      • Shangri-La's Mactan Resort & Spa - Lapu Lapu
      • Shangri-La's Mactan Resort & Spa - Lapu Lapu
      • Shangri-La's Mactan Resort & Spa - لابو لابو
      • Hotell Shangri-La's Mactan Resort & Spa - Lapu Lapu
      • Shangri-La's Mactan Resort & Spa – Lapu Lapu
      • Shangri-La's Mactan Resort & Spa - Lapu Lapu
      • Shangri-La's Mactan Resort & Spa - Lapu Lapu
      • 香格里拉麦丹岛度假酒店 (Shangri-La's Mactan Resort & Spa) - 洛普洛普
      • Shangri-La's Mactan Resort & Spa - Lapu Lapu
      • Shangri-La's Mactan Resort & Spa - Lapu Lapu
      • Shangri-La's Mactan Resort & Spa - Lapu Lapu
      • シャングリラ マクタン リゾート & スパ (Shangri-La's Mactan Resort & Spa)
      • Shangri-La's Mactan Resort & Spa - Lapu Lapu
      • Shangri-La's Mactan Resort & Spa - Lapu Lapu
      • Shangri-La's Mactan Resort & Spa in Lapu Lapu
      • Shangri-La's Mactan Resort & Spa - Lapu Lapu
      • Shangri-La's Mactan Resort & Spa - Lapu Lapu
      • Shangri-La's Mactan Resort & Spa - Lapu Lapu
     
     
     
     
     
     

    ABOUT SSL CERTIFICATES

    Explore Expedia further

    • Top 50 Cities
    • All countries
    • All hotels
    • Hotels
    • Travel Guides
    • Travel blog
    • About Us
    • Contact Us
    • Jobs
    • FAQs
    • Privacy Policy
    • Cookie Policy
    • About our ads
    • Site Feedback
    • Site Index
    • Terms & Conditions

    For Suppliers, Affiliates and the Media

    • Add Hotel
    • Affiliate with us
    • Private Label
    • Promote with Us
    • Travel Agents
    • Press Office
    © 2002-2013 Hotels.com L.P. All rights reserved.
    Hotels.com, Hotels.com logo, Smart character, Welcome Rewards™, and 'Smart. So Smart.' are trademarks and/or service marks of Hotels.com L.P.

    Enter stay dates for availability (Enter your travel dates)

    mm/dd/yy
    mm/dd/yy
    Adults Children
    age 18+ 0-17

    Close
    none
    Close
    none
    Close
    none