"Wish i could stay longer"
I stayed at GrandStay 2 weeks and it was great, it was all conveniences of home with room service! I felt safe, it was quiet, convenient just all around great experience.Genuine Hotels.com guest review
Very clean and well maintained. Close to several restaurants and shopping.Genuine Expedia guest review
I've stayed here many times before and I must say I intend to keep coming back whenever I'm in the area! I always have a good night sleep here, I can enjoy the comfort of their Kitchenette and the staff if always friendly. Some of the rooms I've stayed in however at some point could use a little TLC (wallpaper and light fixtures a little dinged up) […] but nothing that disrupted from my stay. I enjoy it everyone and it helps that they always have breakfast. Read moreGenuine Expedia guest review
Great for our needs. The beds can be a little better quality. This is our second stay at this hotel and the Staff have been warn, friendly and professional.Genuine Hotels.com guest review
"Solid commuter or "pit stop" hotel"
The hotel is located just off the 101 near grocery stores and chain restaurants. It was comfortable and each suite has a full kitchen. The bedroom is tiny, but the extra suite space makes it OK. Breakfast was decent (toast, hard boiled eggs, a few hot breakfast items) but Best Western has a better breakfast. Overall, very utilitarian and pleasing.Genuine Expedia guest review
"Overall loved the place"
Except shady characters walking about the front and not so helpful desk clerk it was great!Genuine Hotels.com guest review
"Very nice hotel"
This hotel made me feel like I was at home! Very clean and great service. And they include actual breakfast, not just donuts and coffee. Definitely recommend this hotel!Genuine Expedia guest review
"No towels for 1/2 the day"
Horrible---Genuine Hotels.com guest review
"Overall, a good stay."
Was here for a dog show, everything was nice, my only issue was that the bed was too soft for my liking, leaving me with a sore back.Genuine Hotels.com guest review
"Grand Stay for one night."
The hotel was very nice and clean. The mattress was not as comfortable as I expected.Genuine Expedia guest review
"Not a fan!"
You have to ring bell at front desk to get service when you first check in... Not impressed at all with customer service. Room was dingy... Shower head looked as if it never once was cleaned. Walls were like cardboard, could hear everything!Genuine Hotels.com guest review
"Quiet location and close to restaraunts."
We chose this hotel for the extra room and beds they offer. The room was clean with a lot of living space, however the sofa bed was not very comfortable. They rarely are anyway and we were able to use extra pillows on it to make it work. The breakfast wasn't too bad and saves time. The room had a full kitchen so, you could make your own if you wanted […] to. Read moreGenuine Expedia guest review
We were totally satisfied with the staff and the way we were treated. The only thing I observed was I think that the Hotel could definitely use some updating in the rooms. I just think that carpets and bathrooms could use a little modernizing. Overall, our experience was good. From our initial greeting until we checked out we were definitely treated […] like special guests. Read moreGenuine Hotels.com guest review
This is my third time staying at this hotel. This time I stayed in a handicap room. I prefer the other style of room. The main thing was the bathroom. There was no place to put shampoo or soap in the shower, there was not a vanity to keep anything like toothbrush, toothpaste, etc. All that had to be kept in the kitchen area. This room also had a small […] fridge where the other rooms had a full fridge. Other than those things, it was a pleasant stay! Used the pool and the grill out near the pool this time too. That was a nice feature! Read moreGenuine Hotels.com guest review
They charged me an extra charge of 20.00 when we got there we never used the phone and the parking was supposed to be free and when I asked they said it was just a deposit and it was never returned. It was beautiful trip and a wonderful hotel just was surprised that I had to pay more out for the stay.Genuine Expedia guest review
"big gym next"
pleasant stay. loved the playground for kidsGenuine Hotels.com guest review
"Nice hotel with a perfect location!"
My fianc� and I stood here because we were spending our anniversary weekend in Santa Barbara. The rates for the hotels in Santa Barbara were ridiculous! We also needed a pet friendly hotel. So I found this hotel online and decided to book. The hotel is very well kept. It's very nice. Our room was a one bedroom. We had a full kitchen. The hotel provided […] pots and pans. As well as bowls, plates, and silverware! That was very convenient. The hotel is in a perfect location as well. The surrounding neighborhood is very nice. Right next door there is a 711! Up the street is the main st with tons of restaurants, stores, and gas stations. The freeway is only a few miles away as well. This is the ideal hotel. Our only complaint is that the walls are a bit thin. We heard our neighbors talking late at night. Other than that we are totally pleased. We didn't partake in the complimentary breakfast, so I cannot comment on that. I do want to mention that the staff is very helpful. Santa Barbara is just a 40min drive. I did not mind due to having a great hotel to make up for it! Read moreGenuine Expedia guest review
"Very Nice Hotel Close to shopping and dining."
I was quite satisfied with this hotel. My room had a separate bedroom with a Queen sized bed. I would have like a King sized bed, but the Queen size was fine. It had a full size refrigerator, microwave, and stove as well as a TV in both rooms. The breakfast was not great, but did have a pretty good selection. The location was quiet and had a gym next […] door. There was also plenty of restaurants and stores within a couple of blocks. The hotel staff was helpful and friendly. They also had a washer and dryer you could use. I would definitely stay here again. Read moreGenuine Hotels.com guest review
We stayed here for a small group "retreat". The rooms were clean and comfortable, nice beds and excellent kitchen facilities in room. Everyone was surprised at the complementary breakfast - we enjoyed delicious breakfast burritos, eggs, bacon, waffles, yogurt and cereals. They had coffee in the lobby 24/7. This place was a bargain in a great locati […] on. Read moreGenuine Expedia guest review
Management need more training on how they communicate with their customer. Customer services sucked royally. Rude and disrespect on the way they appearch customer n the tone of voice that is used. Over all the rooms are beautiful but management needs to be trained on communication. I've been a manager for three years in retail and I've never spoke to […] my customers or employees in a way that would come off rude or disrespected in anyway that would cause a customer not to want to come back. I will not refer or want any services from this motel again. Read moreGenuine Hotels.com guest review
We had a very nice stay, the staff was very nice and helpful. We will stay here again.Genuine Hotels.com guest review
"Good spot for a stopover"
The staff were nice and helpful, rooms were clean with toiletries from Bath and Body Works, the guest laundry worked well, and they even sell dog bowls in the vending machine!!!Genuine Hotels.com guest review
best hotel for the price. I recommend this for 2 or more couples staying in the room.Genuine Expedia guest review
"Good but needs cleaning"
Carpet, bathroom, bed linens were very clean, though the room sizes were good, and breakfast was good too.Genuine Hotels.com guest review
"In an emergency situation"
We had our main line break during thanksgiving. After all the calls to plumbers and clean up we called Grandstay. They understood this was an emergency and were very helpful in putting our rooms next to each other with one of them being an handicap room for my mother. The rooms were fantastic, the staff was friendly and more than accommodating during […] our 5 day stay. I will use them again for both business and leisure as they now have my business! Read moreGenuine Hotels.com guest review
STAFF WAS GREAT AND VERY CLEANGenuine Hotels.com guest review
"Grand stay suites"
We stayed one night and our main purpose was browsing Santa Barbara , I chose this hotel because the price was much more reasonable than Santa Barbara hotels and had hot breakfast as well , it turned out to be a nice 2 bedroom suite for us to stay and very clean and quiet . We hung out all day in downtown Santa Barbara and beach and came back at night […] to sleep because we were heading back to Vegas the next day , we enjoyed our stay in there and Read moreGenuine Hotels.com guest review
Very cozy and quaint hotel. Is a little outdated, but still very comfortably, clean, and spacious suites. Hotel manager was amazing. He allowed us to check in at 11:00am without an extra charge or fuss. Highly recommend.Genuine Hotels.com guest review
Internet access did not reach our room, which was on the end. The room was non smoking but you could tell someone had smoked in there before. The breakfast was very good.Genuine Expedia guest review
"Room needs an update"
This is a newer hotel but carpet and sofa in our room needed to be cleaned or replaced...not very clean. I didn't like the peach colored walls in the rooms and outdated tube TVs. However, the amenities are decent and the hotel is close to the freeway/shopping which is convenient.Genuine Hotels.com guest review
"Extremely friendly staff"
All the staff went out of their way to make our stay very comfortable. A special high five to LUCY, the lady in charge of our breakfast every day. She made our family feel like we were at home and she was part of the family.Genuine Hotels.com guest review
"Great place for family reunion!"
The stay was excellent. All employees, especially Lucy, were above and beyond in helpful and friendly. Highly recommend this facility for an extended stay or short stay!Genuine Hotels.com guest review
"Decent hotel, liked the kitchen"
Decent hotel but needs to upgrade the televisions pleaseGenuine Expedia guest review
"Great for long term stays."
I had to visit the area for multiple 3-4 day trips. This hotel was great for this. It has a kitchen, stove, toaster, and microwave in room. It was also very clean. Rooms also have TV w/ DVD and VHS player.Genuine Hotels.com guest review
"Not my kind of place"
This hotel was appointed with the lowest quality linens and towels I have seen. The furniture was cheap and the bed was lumpy. The bathroom had a plastic bathtub and was small. When we checked in the lobby was filled with dozens of people eating their dinner that they had brought in from a pizza place. The pool had 20-30 teen boys making a loud racket, […] so we were not able to enjoy the hot tub like we wanted to. Kids running up and down the halls at all hours. It is just a lower quality place. Not terrible, but nothing that would make travel comfortable. Read moreGenuine Expedia guest review
"Nice place to stay a night"
I would stay here again. Not close to main attractions but a great clean place to stay for the priceGenuine Hotels.com guest review
"Nice but noisy"
Air conditioner sounded like a jet engine taking off every time it turned on (all night), rooms were small, need more trash cans in the room. Also, outside security would be nice.Genuine Expedia guest review
"Go somewhere else"
I reserved a room for the Dallas Cowboys trianing camp. We arrived a little bit early and I called front desk to see if we can check in early. They said no, and I ask if I can get the parking pass so I don't have to pay for parking. They said I need to check in at 12:30 but the cowboy parking lot opens at 11:30. So I had to pay for parking and I was […] hoping to save the pass for the next day. So we finally checked in and first impression of the hotel was it looked very rundown for being a few years old (paint was peeling). The room was really small with no closet space and the carpet was worn out an needed to be restreched. The so-called complintary breakfast was out of food by 9:00. So we were finally ready to leave the dump (hotel) so I headed to the front desk to collect my parking pass to be told that they ran out of passes. In conclusion, I will never stay here again or recommend this hotel for anyone! Read moreGenuine Expedia guest review
"Stayed here before will stay here again"
This is a great site for what I have to do and where I need to go. It is only about 20 minutes from Carpinteria and 20 minutes from the Simi Valley. At night you get the cool ocean breeze and most of the surrounding businesses are closed at night, making it relatively quite considering the highway is only about a mile away.Genuine Hotels.com guest review
Great room with lots of amenities. Didn't like the noise from the AC -- very loud.Genuine Hotels.com guest review
When I booked this room, I didn't realize it was one of the extended stay type of hotels with a kitchenette. The first room I booked was filthy and smelled of rotten food. The staff was able to switch me to a cleaner room. But, overall a big disappointment.Genuine Hotels.com guest review
Awesome!Genuine Hotels.com guest review
"Very disappointing 4th birthday!"
We got this room because it was my daughter's 4th birthday and her request was to go to the beach all day, get a hotel room and order pizza and play by the pool. We booked this hotel because of the great deal and with 2 kids, having an extra room to hang out in while the kids went to sleep with a kitchen was a huge plus for us. We checked in and all […] seemed fine. My husband noticed that the microwave didn't work. We called down to the front desk and they said they would send someone right up. No one ever showed up. I went out and got pizza and an ice cream cake. We had the pizza, then headed down to the pool and put the cake in the freezer. We got down to the pool and the conference room had been rented out by a baseball team and there was no room for anyone at the very small pool. We stayed because it was our daughters birthday, but it was so crowded! When we got back to the room we soon realized the freezer was not working and the cake had turned into soup! Totally disappointed we managed to salvage one piece of cake. We asked for a few more towels because we went to the pool. They were supposed to be right up, but never showed. To top it all off, my 10 month old was crawling around on the floor and put something in her mouth. To our surprise it was a toenail! Not ours! I looked around and there was about 3-4 more that I quickly threw away. Totally disgusting! Also, there was no dvd player in room, like said in room description. Very disappointing! Read moreGenuine Expedia guest review
Unpretentious and very comfortable. Our two bedroom suite suited our needs perfectly for the price. The breakfast was much better than expected and Lucy, our server, with her friendly and positive demeanor helped us get the day started with big smiles on our faces. The other staff were also very attentive. Located in a business park area, I only wished […] it could be a little closer to the beach! But again, for the price, a 15 minute drive was not all that bad. Read moreGenuine Hotels.com guest review
"Good hotel - comfortable stay!"
The room was really spacious! There was a kitchen with full sized fridge as well! And TVs in bedroom and the hall! Unfortunately, they had CRT TVs and not LCD. But for the deal we got, it was excellent! Only issue was that the sockets in the bathroom weren't working, so my wife couldn't use the hair dryer or hair iron. But overall, it was a really comfortable […] stay! Read moreGenuine Expedia guest review
"one night ok"
This hotel is ok for one night. A bit too pricy maybe, but the bedroom was seperated from living. Thats good! BBQ was messy.Genuine Expedia guest review
Awful! The shower wouldn't stop running..they gave me a handicapped room when I am not handicapped. The staff was asleep when we showed up and the property was run down. The room was really out dated and dingy.Genuine Hotels.com guest review
"Better than most. Nice large rooms"
Lucy at the breakfast area was very plesant, and helpful. Been to a lot of hotels and she is a big pliss for your hotel. Thank you, and thank you Lucy.Genuine Expedia guest review
Room was clean, breakfast and conveniently located near the freeway. Attendent on check-in lacked english language skills. Room check-out time was early (1100), not prominently displayed and extended check-out was only 1/2 hour additional. This caused a substantial hardship as a single night stay.Genuine Hotels.com guest review
"Nice hotel for a family"
The staff was helpful and not overly helpful. The breakfast was filling and a positive experience. What we weren't told was a $50 incidentals hold on our credit card, they did credit this back in a timely manner. The pool was small but clean and peaceful. Overall we were quite pleased, the two bedroom held the six of us with room left.Genuine Expedia guest review
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