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  • Pullman Hanoi (Previously Hanoi Horison)
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1 room,  2 adults 
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Room 1:

Pullman Hanoi (Previously Hanoi Horison) - Hanoi

21.029312, 105.829239
4 stars
40 Cat Linh Street, Hanoi, Vietnam ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $85
available on 05/29/13
Price Match Guarantee
3.8 45 5

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    Pullman Hanoi (Previously Hanoi Horison)
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Pullman Hanoi (Previously Hanoi Horison)

    • National Museum of Fine Arts Hotels - Hanoi 720 yards
    • Temple of Literature Hotels - Hanoi 770 yards
    • Ho Chi Minh Museum Hotels - Hanoi 840 yards
    • Ba Dinh Hotels - Hanoi 840 yards
    • One Pillar Pagoda Hotels - Hanoi 920 yards
    • All landmarks in Hanoi

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    Overview of Pullman Hanoi (Previously Hanoi Horison) - Hanoi

    Location.
    Pullman Hanoi (Previously Hanoi Horison) is close to National Museum of Fine Arts, Temple of Literature, and Ho Chi Minh Mausoleum. Also nearby are Hoan Kiem Lake and Thang Long Water Puppet Theatre.

    Hotel Features.
    Pullman Hanoi (Previously Hanoi Horison) has an outdoor tennis court, an outdoor pool, and a steam room. Complimentary wireless and wired high-speed Internet access is available in public areas. Business amenities at this 4-star property include a business center, small meeting rooms, and secretarial services. Dining options at the hotel include a restaurant. The staff can provide tour/ticket assistance, event catering, and business services. Additional amenities include a concierge desk, multilingual staff, and gift shops/newsstands. For a surcharge, guests have access to a roundtrip airport shuttle (available on request). The property has designated areas for smoking. A total renovation of this property was completed in November 2012.

    Guestrooms.
    Rooms have city views. The 242 air-conditioned guestrooms at Pullman Hanoi (Previously Hanoi Horison) include minibars and safes. Complimentary wireless and wired high-speed Internet access is provided. Televisions are equipped with satellite channels. All accommodations provide desks and direct-dial phones. Bathrooms offer shower/tub combinations, bathrobes, hair dryers, and slippers. All units feature coffee/tea makers and complimentary bottled water. In addition, amenities available on request include a turndown service, irons/ironing boards, and wake-up calls. Housekeeping is offered daily.

    Image of Pullman Hanoi (Previously Hanoi Horison), Hanoi
    3.8 out of 5 Good (45 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Good standards overall. Hotel undergoing renovation work and hence numerous facilities were unavailable. For example, the restaurant and bar areas were... housed in alternate makeshift areas. Front desk/Reception personnel were quite helpful with useful and practical tourism, sightseeing and restaurant information. The Tour Desk staff was inexperienced, lacked basic English language skills and unable to explain/describe items already in their own brochures/guide books. Two massage experiences at the Spa were both very disappointing as the masseuse did not have any knowledge of deep tissue massage or Shiatsu techniques. Management should be aware of the skill level of the Spa employees. It was a complete waste of time and money. The buffet breakfast was quite sumptuous and adequate. Very good value. Will certainly consider staying here again in the future. Quite centrally located and well connected. Happy to recommend. by a Hotels.com guest on 01/14/12

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $85
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Standard, One Double Bed, City View

    Deluxe, One Double Bed, City View

    Standard, Two Single Beds, City View

    Executive, Two Single Beds, City View

    Deluxe, Two Single Beds, City View

    Executive, One Double Bed, City View

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-in time starts at: 2 PM
    • Check-out time is: noon
    • Pets not allowed
    • American Express
    • Diners Club
    • JCB International
    • MasterCard
    • Visa

    • Under Vietnamese law, a guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked.
    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Designated smoking areas
    • Elevator/lift
    • Gift shops or newsstand
    • Patio
    • Restaurant
    • Shopping on site
    • Swimming pool - outdoor
    • Umbrellas
    • See more facilities
      • Air-conditioned public areas
      • Free outdoor parking
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Luggage storage
      • Meeting facilities size (feet) - 6241
      • Meeting facilities size (meters) - 580
      • Number of floors - 14
      • Number of meeting/conference rooms - 10
      • Outdoor tennis court
      • Tennis on site
      • Total number of rooms - 242
      • Tours/ticket assistance
      • Year Built 1998
    • Rooms (all rooms include)
    • Bathrobes
    • Bathroom phone
    • Complimentary toiletries
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • In-room safe
    • Iron/ironing board (on request)
    • Rollaway/extra beds available
    • Television
    • See more room details
      • Air conditioning
      • City view
      • Coffee/tea maker
      • Complimentary bottled water
      • Connecting / adjoining rooms available
      • Daily housekeeping
      • Direct-dial phone
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Hair dryer
      • Minibar
      • Private bathroom
      • Satellite TV service
      • Sewing kit
      • Shower/tub combination
      • Slippers
      • Soundproofed rooms
      • Turndown service (on request)
      • Wake-up calls
    • Services
    • Concierge desk
    • Currency exchange
    • Doorman/doorwoman
    • Express check-out
    • Medical assistance available
    • Multilingual staff
    • Porter/bellhop
    • Security guard
    • Steam room
    • Tour assistance
    • View more services
      • Airport transportation (surcharge)
      • Breakfast available (surcharge)
      • Coffee/tea in lobby
    • Business & Event
    • Business center
    • Business services
    • Computer rental
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Secretarial services
    • Technology support staff
    • View more business & events
      • 24-hour front desk
      • Audiovisual equipment
      • Banquet facilities
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Breakfast is available for a surcharge and served in the restaurant.
    La Cheminee - This restaurant serves breakfast, lunch, and dinner.
    24-hour room service is available.

    Recreation

    Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a steam room.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Playground nearby
    • Sports center on site
    • Tennis on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: USD 16 for adults and USD 8 for children (approximately)
    • Airport shuttle fee: USD 50 per vehicle (one way)
    • Rollaway bed fee: USD 20 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Hanoi, Vietnam
      of
    21.029312, 105.829239
    Hotel coordinates:

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    Area map

    A short guide to Dong Da

    Dong Da district is west of Hanoi Railway Station. The star attraction of this district is the Temple of Literature, an excellent example of early Vietnamese architecture. North of the temple is Hanoi’s Fine Arts Museum, and to the east are several European embassies.

    see all hotels in Hanoi

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Ba Dinh - 600 yards
    • National Museum of Fine Arts - 700 yards
    • Temple of Literature - 800 yards
    • Ho Chi Minh Museum - 800 yards

    0.50 - 1.0 mi

    • One Pillar Pagoda - 900 yards
    • Ho Chi Minh Mausoleum - 1100 yards
    • Ba Dinh Square - 1200 yards
    • Hanoi Flag Tower - 1300 yards
    • Hanoi War Museum - 1300 yards
    • Presidential Palace - 1300 yards

    3.0+ mi

    • Hanoi Noi Bai Intl. Airport (HAN) - 13 miles
    All hotels in Hanoi, Vietnam
    Reviews
    • All (45)
    • Business (14)
    • Romance (0)
    • Family (6)
    • Friends (4)
    • Other (21)
    3.8 / 5
    Good

    Score breakdown (from 45 reviews)

    • 5.0
      (9)
    • 4.0
      (20)
    • 3.0
      (12)
    • 2.0
      (4)
    • 1.0
      (0)

    Average rating for:

    • Cleanliness
      4.2
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.6

    Reviews: Overall

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    4.0 / 5
    Excellent
    "Hanoi Horison Hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Good standards overall. Hotel undergoing renovation work and hence numerous facilities were unavailable. For example, the restaurant and bar areas were housed in alternate makeshift areas. Front desk/Reception personnel were quite helpful with useful and practical tourism, sightseeing and restaurant information. The Tour Desk staff was inexperienced, […] lacked basic English language skills and unable to explain/describe items already in their own brochures/guide books. Two massage experiences at the Spa were both very disappointing as the masseuse did not have any knowledge of deep tissue massage or Shiatsu techniques. Management should be aware of the skill level of the Spa employees. It was a complete waste of time and money. The buffet breakfast was quite sumptuous and adequate. Very good value. Will certainly consider staying here again in the future. Quite centrally located and well connected. Happy to recommend. Read more
    Genuine Hotels.com guest review
    3 night trip in Jan 2012
    A Traveller
    US

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    5.0 / 5
    Outstanding
    "FELT AT HOME AT THIS HOTEL"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I stayed 10 days at this hotel and was very comfortable. Staff was always very friendly and they always tried to help in any way posssible.. The room was quiet and clean and the international buffet breakfast was more than I ever expected. The hotel was in minutes by taxi into the center and I even walked to the center a few times as the streets and […] the shops along the way added to a great Hanoi, Vietnam experience. I will stay at this hotel again on my next visit to Hanoi and again I must say that I have stayed at many hotels in many countries and this hotel ranks as one of the top on my list.. Read more
    Genuine Expedia guest review
    Other trip
    Nov 17, 2011
    A Traveller
    US

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    2.0 / 5
    Fair
    "Not Impressed"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      3.0
    Arriving late at the hotel in the evening the staffing was very mininal to greet my wife and I. We had to carry our own luggage and find our room on our own as well, which was uncharacteristic of Vietnamese courtesy. There is also construction on-going at the hotel, that I was not informed about. The Breakfast buffet was delicious, and had a good spread […] with many Vietnamese dishes as well as western. The internet was not free, and cost per 15 minutes, which came as a suprise when I needed to check it. There was only one local restaurant across the street, which was very satisfactory, otherwise your dining locations would be only accessable by taxi. Otherwise the staff was courteous, helpful, had taxi's available during the day. Read more
    Genuine Expedia guest review
    Other trip
    Oct 12, 2011
    Shon
    US

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    4.0 / 5
    Excellent
    "A very good choice"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    A very good choice
    Genuine Expedia guest review
    Other trip
    Mar 1, 2011
    A Traveller
    US

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    5.0 / 5
    Outstanding
    "Excellent hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It is a great!
    Genuine Expedia guest review
    Business trip
    Jan 3, 2011
    A Traveller
    US

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    3.0 / 5
    Good
    ""Hilton" of the downtown"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    rich breakfast in a comfortable space. close to he temple of literature and market.
    Genuine Expedia guest review
    Business trip
    Nov 20, 2010
    A Traveller
    US

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    3.0 / 5
    Good
    "Hanoi Trip"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Hotel food was bad quality and expensive. Room towels were old, small and not always available.
    Genuine Expedia guest review
    Other trip
    Sep 22, 2010
    A Traveller
    US

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    3.0 / 5
    Good
    "Lovely hotel, way to hot"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      5.0
    the hotel was lovely, the staff helful (but English poor) and friendly. Our biggest complaint was the poor air conditioning. The entire hotel and worst our room was so hot we were never comfortable unless inside the pool - which was awesome. We expect a hotel of this class to provide escape from the heat and comfort in our room and it was not available. […] The only other complaint was in this day of free wi fi it's a crime to charge for internet. The only other minor concern was that the staff did not understand English well and we had to go through the manager to get f/u to a request so simple as to request dinner reservations in the hotel itself. Read more
    Genuine Hotels.com guest review
    1 night family trip in Jul 2010
    Robert G
    US

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Jul 2010
    Wee CY
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    5.0 / 5
    Outstanding
    "Whao service!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Absolutely fantastic!! The staff were impeccable, extremely friendly and what a lovely lovely ambiance all around! Keep it up and good luck!!
    Genuine Hotels.com guest review
    6 night business trip in Mar 2013
    Rachel
    IE

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Food was great . Would stay there again .Pool ,spa and Gym not finished .
    Genuine Hotels.com guest review
    4 night trip with friends in Oct 2012
    sue
    AU

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    + friendly staff, clean; - location not in the centre, restaurant staff speaks only a very basic English; all in all: compared to European hotels, not a 4 star hotel
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    SG

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    4.0 / 5
    Excellent
    "Hanoi Horison Hotel - Managed by Accor"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Very friendly and helpful personnel, a hotel that will be very nice when the renovation is ready. At the moment, lobby area and breakfast room moved. Nice pool area and nice spa. Nice breakfast. Quite central, walking distance to museums and down town.
    Genuine Hotels.com guest review
    5 night trip with friends in Nov 2011
    A Traveller

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    4.0 / 5
    Excellent
    "Hanoi Horisson Hotel Hanoi"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Good hotel, a bit in need of a face-lift, which is actually taking place so there are important works ongoing with associated high noice-levels during working hours.
    Genuine Hotels.com guest review
    1 night family trip in Oct 2011
    A Traveller

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    4.0 / 5
    Excellent
    "Vietnam, a worthwhile visit"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel is under going repairs. Needs quite a bit of work to restore it it to its original glory days. The staff make up for any short comings. Overall we had a great stay.
    Genuine Expedia guest review
    Other trip
    Oct 24, 2011
    A Traveller
    CA

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2011
    A Traveller
    IE

    The following reviews were posted by Hotels.com guests from other countries

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    10 night business trip in Apr 2013
    A Traveller
    DK

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Khách sạn phòng tốt, yên tĩnh. Nhân viên lễ tân tốt, tại phòng ăn sáng thì chưa đc nhiệt tình lắm.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    VN

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    4.0 / 5
    Excellent
    "비지니스 용도로 적합한 호텔"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      5.0
    호텔은 전체적으로 괞찬았고 조식도 휼륭했음 룸간 방음이 전혀 안되는 문제 뺴고는 오케이
    Genuine Hotels.com guest review
    6 night business trip in Mar 2013
    eman4u
    KR

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    호텔시설이나 청결 서비스 조식은 매우 만족한 수준이었으나 가까운 주변환경은 열악한 편이있습니다. 비지니스 목적으로 조용히 지내기에 적합합니다
    Genuine Hotels.com guest review
    6 night trip in Mar 2013
    eman4u
    KR

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    2.0 / 5
    Fair
    "죄다 공사중임을 알리지 않고 팔아도 되나요?"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      2.0
    피트니스/수영장/마사지 모두 공사중! 공사중임을 명시했다면 예약하지 않았을 것임.위치도 시내에서 한참 떨어져 있으면서 부대시설이 모두 공사중임을 알리지 않으면 호텔에 쳐박혀 뭐하란 말임니까?
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    KR

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    3.0 / 5
    Good
    "特に不満はないが…"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    外観やロビーはさすが五つ星ホテルだけあってとても綺麗でした。 しかし部屋に入ってみると、少し首をかしげたくなるような微妙な印象を受けました。 決して不潔ではないのですが、髪の毛が落ちていたり、タオルの畳み方が雑だったり… シャワーの温度が急に冷たくなったり熱くなったり安定しなかったことも個人的には残念でした。 またプールやテニスコートが工事中で使えませんでしたが、 予約時には一切情報がありませんでした。 ロビーではフロントやドアマンがおしゃべりをしており、 また気軽に話しかけて来て、フレンドリーなような、騒々しいような空気でした。 朝食もおいしかったのですが、果物の周りに何匹もハエがたかっていたりと、 特に大きな不満はないのですが、もう一度利用したいかと言われると 今度は他の所にしよう […] かという、そんなホテルです。 Read more
    Genuine Expedia guest review
    Other trip
    Sep 17, 2012
    shun
    JP

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    I stayed at the 14th floor, the highest room in the hotel. The hot water did not come out in a steady motion when I use the shower.
    Genuine Hotels.com guest review
    3 night business trip in Sep 2012
    Hanoi max
    JP

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    3.0 / 5
    Good
    "うーん、残念!"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    残念ながら工事中・・・中に入ると水性塗料の臭いが充満してます。日中は工事音が聞こえてくるので、外出していないとツライですね。プールとジムは閉鎖中・・・プール目当てで選んだのに・・・。部屋は何もないので、寝泊りだけなら問題ないです。ネットは繋がらない、というか、フロントに要求するように、と、メモ書きがありましたが、利用しませんでした。ガイドブックなどにある場所に行くとき、タクシーを利用するしか方法がないのですが、あまり近いと気が引ける?感じがありますが、どこからも多少離れている立地なので、遠慮なくタクシーに乗れるのは、かえって良かったかも。あと駐車場をはさんで隣がスーパーマーケットなので、ビールやお菓子はそこで調達できます。周囲は、職人街なので(建築系)、徒歩圏には、雑貨などの店は無いと思いま […] す。このホテルはカジノが併設されているのでその客が多いのかな?と、思われます。 Read more
    Genuine Hotels.com guest review
    2 night trip with friends in Aug 2012
    A Traveller
    JP

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    3.0 / 5
    Good
    "朝食込を予約したのですが"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    朝食が付いていない予約だと言われ、別料金を請求されました。こちらのサイトにも問い合わせているのですが、まだ返事がありません。
    Genuine Hotels.com guest review
    1 night business trip in Jul 2012
    A Traveller
    JP

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    5.0 / 5
    Outstanding
    "ハノイではいつもこのホテルを利用しています"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    レストランが改装されて、朝食、夕食共に良くなりました。観光には不便かもしれませんが、空港へ行くための前泊を目的とした私にとっては十分な宿です。やや郊外に位置するため、朝空港に向かう際に渋滞に巻き込まれないのがGOODです。
    Genuine Hotels.com guest review
    1 night business trip in Jun 2012
    よつば
    JP

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    4.0 / 5
    Excellent
    "立地以外はとてもよい"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    ホテル自体は大変よいと思います。しかし、繁華街から少し離れているので、フリープランでの旅行を考えている人には少し大変かと思います。
    Genuine Expedia guest review
    Other trip
    May 4, 2012
    saka
    JP

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    3.0 / 5
    Good
    "Wifi"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Hanoi HorisonはHanoiでの定宿にしていますが、唯一違和感があるのがベトナムの物価に対して極めて高いWiFi使用料をいまだに取っていることです。Ho Chi Minh, Danangと各地のホテルに滞在しますが、他はフリーです。改善を望みます。
    Genuine Hotels.com guest review
    2 night trip in Mar 2012
    A Traveller
    JP

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Feb 2012
    A Traveller
    JP

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    4.0 / 5
    Excellent
    "하노이 호라이즌 호텔"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    객실 컨디션 및 청소 상태 양호함 하노이 중심지에서 조금 떨어져 있어 조용하나 이동은 조금 불편함, 아침조식 양호, 운영이 활발하지 않아 좀 썰렁함 객실 이용만 조용히 할 경우 만족스러울 만함
    Genuine Hotels.com guest review
    4 night family trip in Dec 2011
    kyeongmook k
    KR

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    4.0 / 5
    Excellent
    "Hotel Hanoi Horison weg van de drukte"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Een prima hotel, wat weg van het centrum van Hanoi maar dat is een verademing en taxi's zijn goedkoop. Er zijn op dit moment werken bezig hetgeen wat lawaai veroorzaakt gedurende de dag maar niet erg vervelend. Het hotel is prima, uitstekend ontbijt, prachtige grote kamers, goed getrainde staf. Enig minpunt is dat computergebruik betalend is hetgeen […] niet normaal is voor Vietnam. Read more
    Genuine Hotels.com guest review
    1 night family trip in Nov 2011
    Frans B
    NL

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    4.0 / 5
    Excellent
    "Hanoi Horison Hotel - Managed by Accor"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Very friendly and helpful personnel, a hotel that will be very nice when the renovation is ready. At the moment, lobby area and breakfast room moved. Nice pool area and nice spa. Nice breakfast. Quite central, walking distance to museums and down town.
    Genuine Hotels.com guest review
    Other trip
    Nov 17, 2011
    A Traveller
    SE

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    4.0 / 5
    Excellent
    "Hanoi Horisson Hotel Hanoi"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Good hotel, a bit in need of a face-lift, which is actually taking place so there are important works ongoing with associated high noice-levels during working hours.
    Genuine Hotels.com guest review
    Other trip
    Oct 29, 2011
    A Traveller
    NL

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    2.0 / 5
    Fair
    "改装中"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    改装中でした。 ■ロビーは臨時の受付のようなカウンター ■朝食は広いホールのような場所で寒々しくオーダーした卵料理は素人並み、お湯のポットの中は水(お粗末・・) ■部屋は改装前のため古くて快適とはいえません。 5つ星のようですが、現状3つ星レベルのサービスしか受けられないと思います。 現状、価格に見合うサービスは期待できず、お勧めはできません。
    Genuine Expedia guest review
    Business trip
    Oct 29, 2011
    Pete
    JP

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    2.0 / 5
    Fair
    "ホテルリノベーション中"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    予約時にホテルがリノベーション中であることは明記されていなかった。 レセプションもバンケット用の通路およびクロークがレセプションエリアとなっていた。 また朝食用の会場もバンケット用の会場利用のため、バイキングの内容も種類もほぼ毎日同じで、従業員も3-4名と少なかったし、全体的にサービスの質が落ちていた。Accorのマネジメントとある程度の期待はあったが、失望。 部屋は清潔ではあるものの、クロスもはげてそのまま、バスはタイルの床にお湯がこぼれ続ける状況であった。 全体的に、従業員の数が少なく、稼働率の低さ、従業員のモチベーションの低さを感じた。3つ星程度のクオリティしか感じられなかった。 年内(12月初旬と従業員が説明)までリノベーションが掛かるため、この状態が継続しているようなら、あまり勧め […] られない。 Read more
    Genuine Expedia guest review
    Other trip
    Oct 17, 2011
    日本のビジネスマン
    JP

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    4.0 / 5
    Excellent
    "Harison Hanoi Hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    goed hotel, erg rustig, voor ons goed gelegen, ver van lawaai (taxi naar waar je wilt goedkoop), prima grote kamer, personeel heel aangenaam, nadeel: er zijn op dit moment grote werken bezig aan terras, restaurant etc.. Blijft voor ons toch aanrader.
    Genuine Hotels.com guest review
    2 night family trip in Oct 2011
    Frans B
    NL

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Aug 2011
    A Traveller
    DK

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    personalet var søde og hjælpsomme. morgenmaden var fantastisk med alt hvad man kunne ønske sig. Et sted man gerne kommer igen. mvh Ellen og Kathrine
    Genuine Hotels.com guest review
    2 night family trip in Aug 2011
    ellen kirk ø
    DK

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    4.0 / 5
    Excellent
    "가격대비 괜찮은 호텔"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    호안끼엠등 주요 방문지와 가까운편(택시비 6만동 내외) 객실 상태 깨끗하고 종업원들도 친절한편입니다. 도보로 갈만한 좋은 레스토랑은 없으며 대신 가까운 곳에 슈퍼마켓과 와이파이 가능한 카페가 길 건너에 있고 작은 노천 식당들도 좀 있습니다. 다만, 조식이 좀..부실합니다. 무엇보다 메뉴가 전혀 바뀌지 않더군요. 6개월 전애도 묵었는데 그때의 메뉴와 똑같은 조식이 4일내내 나오더군요... 그리고 와이파이 사용을 하려니까 4일 숙박자는 25불을 내라고 하더군요.다른 호텔도 그런지 모르겠습니다만, 투숙객의 와이파이 사용 같은데서 수익을 창출하려는 정책은 좀 고치시는게 어떤지요. 종합적으로는 큰 불만이 없었습니다. 특히 2층에 […] 숙박을 하면 객실에서 바로 풀장을 나갈 수 있으며 헬스장도 2층에 있습니다. Read more
    Genuine Hotels.com guest review
    3 night trip in Jun 2011
    A Traveller
    KR

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    perfect hotel. zeker een aanrader. ligt wel wat het uit het centrum.ongeveer 10 minuten met de taxi. . Maar dat kan natuurlijk ook een pluspunt zijn als je niet in de drukt van Hanoi wilt zitten.
    Genuine Hotels.com guest review
    1 night trip with friends in Jun 2011
    A Traveller
    NL

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Apr 2011
    A Traveller
    KR

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    5.0 / 5
    Outstanding
    "Hotel unweit des alten Stadtviertels"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Wir waren im Januar 2011 für 3 Nächte in dem Hotel. Der Service war hervorragend. Das Personal an der Rezeption war äußerst freundlich. Unser Zimmer verfügte auch über einen extra Sitzbereich und war sehr sauber, auch das Bad. Das Frühstück war vielfältig und der Kaffee wurde bis an den Tisch gebracht. Von hier aus sind es mit dem Taxi nur wenige Minuten […] bis zur Altstadt. Am Hoa KimSee unbedingt den naheliegenden Markt besuchen und das Essen in den kleineren Restaurants durchkosten. In der Altstadt befinden sich ettliche Reisebüros, wo man unbedingt die Halong Bucht Tour buchen sollte. Empfehlenswert ist eine Rundfahrt mit dem Tourbus durch die engen Gassen des Marktes. Der Markt ist in verschiedene Kategorien eingeteilt(Gemüsemarkt, Küchenutensilien, Kunstgewerbe, Textilien...). Die Zentrale desTourautos ist genau am Hoa Kim See gelegen. Wir können das Hotel nur empfehlen und bei einem nächsten Besuch in Hanoi steht es wieder auf unserem Programm. Read more
    Genuine Expedia guest review
    Other trip
    Apr 13, 2011
    A Traveller
    DE

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    3.0 / 5
    Good
    "deposit 한 카드"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    check out 할때 check in 시 deposit 한 카드를 없애는 것을 확인해야 하는데, 호텔에서 잃어버려서 기분이 매우 나빴습니다.
    Genuine Hotels.com guest review
    3 night business trip in Mar 2011
    A Traveller
    KR

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    4.0 / 5
    Excellent
    "Zentral in der City"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel liegt top zental in der City Frühstück war sehr gut
    Genuine Expedia guest review
    Other trip
    Nov 30, 2010
    A Traveller
    DE

    Pullman Hanoi (Previously Hanoi Horison) - Hanoi
    4.0 / 5
    Excellent
    "あと一歩があれば満点"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    フロントは愛想が良く、感じがよいが、日本語が出来る人がいないのはトラブル時少々つらく感じます。 チェックイン、チェックアウトともトラブルとなり、また、申し込んだWi-Fiも接続が悪く、4回接続を試みましたが2回しかつながりませんでした。サービス提供の質は、日本のホテルと比べるべくもないですが、もう少し安心できる環境をお願いしたいと思います。 ロケーションは中途半端という方もいますが、どこへ行くにも便利な場所であり、私のビジネスにはもってこいと思います。 ホテル内は清潔でよくメンテナンスされています。パジャマ持参で、たたむのを忘れて外出したら、丁寧にたたんで置かれていたことが印象的です。
    Genuine Hotels.com guest review
    3 night business trip in Sep 2010
    tera-sho T
    JP

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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