All hotels in Napa, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here865 Bordeaux Way, Napa, CA, 94558, United States of America, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 271 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.0
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2.0 / 5Fair
"Not 3 star hotel"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
We requested 2 rooms. If the hotel can provide good services, they would assign us the rooms next to each other, especially how their rooms are structured. We requested towels in the morning, but the were not replaced after we came back in the evening. They only provide the minimum services, not more. We expected more for this price.
Genuine Hotels.com guest review
2 night family trip May 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Happy days"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Comfortable, convienent and enjoyable
Genuine Hotels.com guest review
5 night romance trip Apr 22, 2015
Mike
US
4.0 / 5Excellent
"Great Napa Resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
First time visit to Napa Valley. The hotel is a time share resort so there is a soft sell effort to get you to listen to their sales pitch, but they are not aggressive about it. Say "no thanks" and they'll leave you alone. The resort is located in an office park area a few miles from downtown Napa. I've read other reviews that called it an industrial park, but it's actually not that bad. Besides, on the resort property, you'll never know the difference. Accommodations were excellent. Our room was spotless and everything was in working order. Very attractive furnishings and plenty of room.
Genuine Hotels.com guest review
3 night romance trip Apr 15, 2015
Ken
US
5.0 / 5Outstanding
"Napa Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Staff at Vino Bello were extremely friendly and accommodating.
Genuine Hotels.com guest review
2 night trip with friends Mar 29, 2015
A Traveler
US
5.0 / 5Outstanding
"Napa Valley Marathon Getaway"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Timeshare amenities, clean, new, high quality wine gifted as stay, no daily housekeeping.
Genuine Hotels.com guest review
2 night romance trip Feb 28, 2015
Melissa
US
5.0 / 5Outstanding
"Vino Bello getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice property with close proximity to downtown Napa. Rooms are spacious and clean. The bed was very comfortable. Location is unique on the edge of an industrial park, but turned out to be very quite. Highly recomend this place!
Genuine Hotels.com guest review
1 night trip with friends Feb 9, 2015
David
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
beautiful hotel, amazing room! Staff went above and beyond to make our stay amazing
Genuine Expedia guest review
Other trip Feb 16, 2015
AJ
US
4.0 / 5Excellent
"Clean"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
The staff greeted us with cheerleader like enthusiasm. Checking in was easy. Unfortunately the staff was assigned the task of trying to convince you to go to a free breakfast complete with a "presentation.". We passed. The room was well cleaned as we're the grounds. The location was in an area of industrial offices, thus awful views.
Genuine Hotels.com guest review
2 night romance trip Jan 14, 2015
Karla A
US
4.0 / 5Excellent
"Gorgeous hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Everything was perfect in this hotel except the air/heat fan was extremely loud.
Genuine Expedia guest review
Other trip Jan 20, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything was excellent. My and I will be returning in the summer
Genuine Expedia guest review
Other trip Jan 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfect place to get away from it all!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was wonderful. This is our second time to stay and like the first had a nice time. It is worth it to have the suite this way you don't feel like you are crowded and just have a bed to sit on. We had a nice view of the vineyards and the pool area. Feels like home away from home. Will definitely go back again.
Genuine Expedia guest review
Other trip Jan 12, 2015
Alison
US
5.0 / 5Outstanding
"romantic getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
fantastic fantastic fantastic
Genuine Hotels.com guest review
2 night romance trip Dec 18, 2014
David
US
3.0 / 5Good
"Not a hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
This was a time share. Not a hotel. Nothing was close by, had to drive everywhere. Disappointing.
Genuine Expedia guest review
Other trip Dec 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Napa getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful place to stay in wine country . Could easily be a getaway for whole family or with friends.
Genuine Hotels.com guest review
3 night family trip Nov 23, 2014
Alan
US
5.0 / 5Outstanding
"My 2nd stay in Vino bello"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very nice hotel with amazing view
Genuine Hotels.com guest review
2 night romance trip Nov 19, 2014
Frank
US
3.0 / 5Good
"Not the same experience"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We loved this hotel and stayed a number of times over the past few years. They've made some changes that have caused us to reconsider. They've instituted a $50 per day cleaning fee for the Vino Bello, in addition to the higher rates we paid this trip. Further, upon check-in, we were taken to a timeshare sales desk to convince us to go to sales meeting. We were not happy. The little touches that made this hotel a hidden gem seem to have gone by the wayside. The facility is still nice, but we will likely stay somewhere else next time.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Great trip, great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I needed a kitchen in case I couldn't find gluten-free and dairy-free foods in the hotel services. I'm diabetic and my diet limitations make life pretty difficult for me, so having that available was the most important part of my stay. I found that most of the food venues in the hotel were very accommodating so everything went well for me. Everyone was very polite and helpful. I slept like a log, and felt very refreshed by the time I checked out.
Genuine Hotels.com guest review
3 night trip Oct 10, 2014
A Traveler
US
4.0 / 5Excellent
"Wine tour"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Nice facility...beware that you must pay extra to have your room made up daily!
Genuine Expedia guest review
Other trip Sep 30, 2014
Craig
US
4.0 / 5Excellent
"Not too shabby"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
Great service, very clean. They offer large one bedroom suites which are very up to date and much larger than I expected. Very comfortable beds. Read reviews about this place being in a corporate park. Even though it was I could barely tell and shouldn't be an issue when booking. It is a 8-10 min drive from downtown napa but this didn't bother us. They also have complimentary shuttle for your use. Free bottle of wine on check in. The pool area is nice but the gates to the pool area are sooooo loud when they open and slam shut so taking a nap by the pool was not an option.
Genuine Hotels.com guest review
2 night trip with friends Sep 21, 2014
Danny
US
4.0 / 5Excellent
"Wonderful hotel 5 minutes from downtown."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was very clean, comfortable and friendly. For the price I would have expected the staff to be a little more cordial.
Genuine Hotels.com guest review
2 night romance trip Sep 13, 2014
T.G.
US
2.0 / 5Fair
"overpriced, mainly time share sales"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
1) we got their late after our car had been broken into at a winery and our clothes stolen. Even after hearing that they tried to get us to take part in a time share promotion. You check in, then get told to go receive your welcome package which is just time share sales promotion. Nothing else. No mercy shown for having had a bad experience getting there. 2) not enough parking. had to park on the street a long way from our room. Which was double bad for me because the window was smashed open. 3) NO MAID SERVICE. You had to pay an extra a $20 a day if you wanted to have it cleaned. Again this was a premium rate I was paying. I expect maid service in high price hotels. 4) Our TV,wifi, and phone went out for one of the two days we were there. No discounts, apologies or anything. We even had to go round to the front desk to find out, and then it was just like , 'oh yeah there is a power outage' but the lights were still on in the room and the tv came on , just no signal. The room was clean enough and comfortable but I could have got that at half the price with parking and working tv/wifi and no timeshare pressures. I think it is really a timeshare facility with a hotel tacked on the end, but they really don't care about the hotel except for a means to sell more timeshares.
Genuine Expedia guest review
Other trip Sep 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice place for a quick Napa getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
We've stayed at the Vino Bello a few times. It's very nice inside, and has some unique amenities in the cave spa, a couple of pools and restaurants, etc. The only odd thing about it is that it's in the middle of an office park area, so when you drive in, definitely doesn't feel like a Napa getaway. But honestly, once you're in, you wouldn't notice - it's as nice as any mid- upper range place in the area, but generally at a lower price. We were upgraded to the 1 bedroom this time, and it's really nice - worth the money if you like some extra room and more of a condo feeling.
Genuine Hotels.com guest review
1 night trip Aug 17, 2014
Mark
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Staff is superb, and both grounds and rooms are well maintained and attractive. But despite the term "resort." the place has the feel of a nice wine themed corporate hotel. in fact, there were two very big convention/conference groups on property during our stay, which contributed to the corporate feel.Worked very well for a short business trip, however. I would have been disappointed if I had come there to have a wine country getaway vacation. Best to go up in the valley for that.
Genuine Expedia guest review
Other trip Jul 29, 2014
Lisa
US
5.0 / 5Outstanding
"Excellent hotel, great pool area, balcony/patio"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
One of the nicest hotels I've ever stayed at. Pool area is second to none. Close to Napa wineries. Very helpful staff.
Genuine Expedia guest review
Other trip Jul 27, 2014
Al
US
5.0 / 5Outstanding
"Napa Valley"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome! Would love to come back again someday! Comfiest bed I ever slept in!
Genuine Hotels.com guest review
5 night romance trip Jul 14, 2014
Brittany
US
5.0 / 5Outstanding
"Beautiful Hideaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful hotel on the outskirts of Napa. Close to everything but far enough to feel secluded. We had been warned by past reviews about the time share pitch but never encountered one. I would highly recommend this hotel.
Genuine Expedia guest review
Other trip Jul 13, 2014
Larry
US
2.0 / 5Fair
"Very cheap room and will not stay again"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
First room smoke smell, second room lights did not work, toilet wobbled like it was broke, no bathroom top to put bathroom stuff had to put bag on floor. Just a cheap hotel charging max and to top off very far from winery's.
Genuine Expedia guest review
Other trip Jun 23, 2014
A Traveler
US
4.0 / 5Excellent
"Great resort but...,,"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful resort,clean but parking was not enough.
Genuine Hotels.com guest review
2 night trip Jun 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Everything You Need"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were in the Napa Valley for a weekend of music events. The location was well situated for getting around to the different venues (Yountville/Napa/American Canyon). I didn't realize the room came with a kitchen and washer/dryer...it was great to have these amenities, as well as super comfy beds, the beautiful pool area, and access to the adjacent Meritage Resort. Highly recommend this resort!
Genuine Hotels.com guest review
2 night trip with friends Jun 13, 2014
alison07
US
5.0 / 5Outstanding
"Wonderful hotel with lots of exciting things to do"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This beautiful hotel has wine tasting, bowling, free movies & popcorn, complimentary transportation, pools, dining & more! Great for families!
Genuine Expedia guest review
Other trip Jun 9, 2014
JT
US
5.0 / 5Outstanding
"Gorgeous hotel and grounds!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
I absolutely loved my stay at Vino Bello. The hotel room was so clean and tidy, I loved the beautiful spacious bathroom! The two pools provided towels, drinking water and a nearby bar for the adult pool! The pool view was overlooking their beautiful Meritage Vineyard, which had a great walking trail. I loved all the amenities that were available (even though I stayed a week I didn't use them all!) Blend, the cafe, was an excellent place to walk to in the early morning for a wake up latte. The cleaning ladies only came once that week because I decline the additional charge to have my room cleaned more often. I suggest answering the calls to your room about the timeshare, so you can accept or decline and move on! I would stay here again and recommend it to anyone in a heartbeat!
Genuine Expedia guest review
Other trip May 27, 2014
Holly
US
4.0 / 5Excellent
"Good full service resort close to downtown Napa"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall - our stay at Vino Bella was great. Having a 1 bedroom condo with a full kitchen is nice - so you don't have to eat every meal out. The staff was pleasant. The location is accessible to all the area has to offer - downtown Napa, Silverado Trail, Carneros, Sonoma and much more.
Genuine Expedia guest review
Other trip May 26, 2014
A Traveler
US
4.0 / 5Excellent
"Vino Bello Resort - Napa, CA"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent resort. Lovely room with wonderful amenities.
Genuine Expedia guest review
Other trip May 21, 2014
Jill
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
GREAT prices for a lovely room at the entrance to Napa valley!
Genuine Expedia guest review
Other trip May 21, 2014
A Traveler
US
3.0 / 5Good
"Okay for a 2-night stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Vino Bello staff were friendly and helpful. Main restaurant on the grounds was mediocre and over-priced. Wine tasting facility was dark and too small.
Genuine Expedia guest review
Other trip May 15, 2014
Pat
US
4.0 / 5Excellent
"Girls weekend"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed at vino bello for a girls weekend, loved everything about the hotel; staff, rooms, free shuttle to downtown, and the separate family & adults only pool! Best customer service, friendly, & helpful staff I've experienced.
Genuine Expedia guest review
Other trip May 13, 2014
A Traveler
US
4.0 / 5Excellent
"Visit to wine country"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The facility was very easy to reach, and close to major roads, facilitating driving around to the wine country delights that much easier. The restaurant at the adjoining Meritage Hotel was wonderful. Great food and well presented, both dinner and breakfast. The room was well decorated and the beds very comfortable. Would return.
Genuine Expedia guest review
Other trip May 6, 2014
Ann
US
5.0 / 5Outstanding
"Good location. Gave you the vacation feel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Beautiful hotel with great mini suite feel. Everything was clean. Staff was over the top helpful and nice. The location and resort made you feel like you were on vacation. Love that there were walking trails and a tasting room on the grounds.
Genuine Expedia guest review
Other trip Apr 24, 2014
Sacheen
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
customer service is one of the best! The was a problem during check-in and the staff accommodated me right away. The rooms are nice and I felt like I was really on vacation.
Genuine Expedia guest review
Other trip Apr 23, 2014
buddie
US
4.0 / 5Excellent
"Beautiful grounds and vineyard"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful hotel with extremely comfortable rooms. Not too keen on the constant pressure to attend the timeshare sales pitch, but other than that they stay was great. We absolutely loved the Spa Terra - so heavenly. The fire pits outside were a perfect touch as well. There seemed to be various events taking place at the hotel next door (the Meritage) which made finding parking in the lot difficult. But again, we'd stay here again.
Genuine Expedia guest review
Other trip Apr 19, 2014
Mila A
US
4.0 / 5Excellent
"It was great but..."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We loved our stay but we did not live the constant request for us to listen to the resort sales pitch. It made us feel like they only saw us as $$ and not as human being who were taking the break we needed. We will not stay at the Vino Bello again.
Genuine Expedia guest review
Other trip Apr 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Get Suite. Worth it. Like a little apartment. Full kitchen and hot tub
Genuine Expedia guest review
Other trip Apr 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Great resort Super !"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Bella is a Time share. Get ready to be pounded by concierge for the "time-share" 90 breakfast Presentation. Since my Hubbie was not there, They wanted my daughter and I to go, with NO perks. We did not waste our time. The concierge took our coupons and would not give us our welcome kit. Older women there was Horrible! I demanded packet and got it. Did not get back coupons for their tasting room and had to pay full price for not so great wines and poor service. Spa was over priced but wonderful with hot pool, steam room, etc. to be used all day. They add 20% gratuity automatic and took another $60.40 for what I do not know? It was on a gift card, did not know until I got back. Sit down restaurant great for breakfast. Lots of food and great coffee to start day. The bowling lounge food was super good, right priced & a lot. Beer $5-$7. Mixed $8-10 as most of Napa. Fire pits at night throughout. Nice pools. Walk the Vineyard to the top, great views! Bus for evening to town provided
Genuine Expedia guest review
Other trip Apr 3, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a beautiful property. The Spa is awesome. We stay here every year when we visit Napa. We have however, not be highly impressed with the staff. The customer service level has not been consistent from year to year.
Genuine Hotels.com guest review
5 night trip with friends Mar 11, 2014
TS-Napa
US
5.0 / 5Outstanding
"A couple of small snags, but overall a great hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My friend flew down from out of state to spend the weekend wine tasting with me. When we got to the hotel, they let us know that they had overbooked and were sending us to another hotel for the first night of our stay. We were not upset because we both work in the hospitality industry and understand that hotels overbook in order to sell out, so no big deal. They sent us to the Silverado, which was supposed to be a "comparable" hotel. Well, it was really not comparable as far as the rooms go (not to mention pretty far away), but Vino Bello was going to have Expedia refund us for the first night so we figured we really couldn't complain. Vino Bello also gave us two breakfast vouchers for the next morning to make up for the inconvenience. In addition to that, the airline lost my friend's luggage and was having it sent to Vino Bello. Since we were not staying there that night, the Vino Bello staff had a taxi deliver my friend's luggage to the Silverado and picked up the tab which was a nice gesture. When we arrived back at Vino Bello the next morning to catch our wine limo tour they stored our bags for us since our room was not yet ready. When we came back from our wine tour the room was ready to go and they helped us get our bags to the room. We had a nice dinner at Sienna that night and went to the lounge with the bowling alley afterward. The next day we were able to get a late checkout and wine taste in the cave and just hang around the property, which we really enjoyed.
Genuine Expedia guest review
Other trip Mar 17, 2014
Jenna
US
5.0 / 5Outstanding
"Easy place to stay, good food everywhere."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice, self contained, did not have to drive. Wine tasting on premise!
Genuine Expedia guest review
Other trip Mar 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Fantastic Resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This resort is a wonderful property full of fantastic amenities. The pool area is very impressive. The spa is top notch and the walk across the hall to the wine tasting cave is a special treat. The staff was very courteous, professional, and helpful. The concierge will guide you in the best direction you desire; whether it be a special restaurant, activity, and/or favorite winery. Excellent resort close to many area hot spots. Will definitely stay there again.
Genuine Hotels.com guest review
3 night trip with friends Mar 7, 2014
Kimberly
US
4.0 / 5Excellent
"Began disappointed but got better"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We called in 2days earlier to prepare the sofa bed for the kids cus we checked in at 10:30pm. Nothing was prepared and the carpet in the living room n bedroom near the window were soaking wet. House-keeping put a few towels on it n left. Next morn I complained to the reception, they sent me some strawberries n free breakfast coupons worth 80$. Ok let's move on.... I went to get directions at the concierge to find out I was suppose to get a welcome package with discounts for wineries etc which was never given to me. Well, all in all hotel is very pretty, not far from anything, really nice clean , spacious rooms, we got the one bedroom suite ,great dinner in Siena restaurant but need to improve on service. Hope they improve service. Breakfast the next morn was weird, got my dish wrong twice.
Genuine Hotels.com guest review
2 night family trip Mar 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Great girls weekend!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had an amazing stay at vino bello. The rooms were very nice and comfortable. We did have an issue with an unruly guest but the staff was excellent at handling it and comped us breakfast in the restaurant and it was amazing!! The spa is also amazing and one I the best facilities I have tried.... I highly recommend it.
Genuine Expedia guest review
Other trip Mar 10, 2014
Deena
US
5.0 / 5Outstanding
"Wonderful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Was perfect .... Every aspect was wonderful. I would love to return.
Genuine Expedia guest review
Other trip Mar 8, 2014
JEM
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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