All hotels in Napa, California, United States of America
1 room, 2 adults
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865 Bordeaux Way, Napa, CA, 94558, United States of America, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 257 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.1
4.0 / 5Excellent
"Beautiful grounds and vineyard"
Beautiful hotel with extremely comfortable rooms. Not too keen on the constant pressure to attend the timeshare sales pitch, but other than that they stay was great. We absolutely loved the Spa Terra - so heavenly. The fire pits outside were a perfect touch as well. There seemed to be various events taking place at the hotel next door (the Meritage) which made finding parking in the lot difficult. But again, we'd stay here again.
Genuine Expedia guest review
Other trip Apr 19, 2014
Mila A
US
4.0 / 5Excellent
"It was great but..."
We loved our stay but we did not live the constant request for us to listen to the resort sales pitch. It made us feel like they only saw us as $$ and not as human being who were taking the break we needed. We will not stay at the Vino Bello again.
Genuine Expedia guest review
Other trip Apr 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Awesome"
Get Suite. Worth it. Like a little apartment. Full kitchen and hot tub
Genuine Expedia guest review
Other trip Apr 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Great resort Super !"
The Bella is a Time share. Get ready to be pounded by concierge for the "time-share" 90 breakfast Presentation. Since my Hubbie was not there, They wanted my daughter and I to go, with NO perks. We did not waste our time. The concierge took our coupons and would not give us our welcome kit. Older women there was Horrible! I demanded packet and got it. Did not get back coupons for their tasting room and had to pay full price for not so great wines and poor service. Spa was over priced but wonderful with hot pool, steam room, etc. to be used all day. They add 20% gratuity automatic and took another $60.40 for what I do not know? It was on a gift card, did not know until I got back. Sit down restaurant great for breakfast. Lots of food and great coffee to start day. The bowling lounge food was super good, right priced & a lot. Beer $5-$7. Mixed $8-10 as most of Napa. Fire pits at night throughout. Nice pools. Walk the Vineyard to the top, great views! Bus for evening to town provided
Genuine Expedia guest review
Other trip Apr 3, 2014
lok
US
4.0 / 5Excellent
This is a beautiful property. The Spa is awesome. We stay here every year when we visit Napa. We have however, not be highly impressed with the staff. The customer service level has not been consistent from year to year.
Genuine Hotels.com guest review
5 night trip with friends Mar 11, 2014
TS-Napa
US
5.0 / 5Outstanding
"A couple of small snags, but overall a great hotel"
My friend flew down from out of state to spend the weekend wine tasting with me. When we got to the hotel, they let us know that they had overbooked and were sending us to another hotel for the first night of our stay. We were not upset because we both work in the hospitality industry and understand that hotels overbook in order to sell out, so no big deal. They sent us to the Silverado, which was supposed to be a "comparable" hotel. Well, it was really not comparable as far as the rooms go (not to mention pretty far away), but Vino Bello was going to have Expedia refund us for the first night so we figured we really couldn't complain. Vino Bello also gave us two breakfast vouchers for the next morning to make up for the inconvenience. In addition to that, the airline lost my friend's luggage and was having it sent to Vino Bello. Since we were not staying there that night, the Vino Bello staff had a taxi deliver my friend's luggage to the Silverado and picked up the tab which was a nice gesture. When we arrived back at Vino Bello the next morning to catch our wine limo tour they stored our bags for us since our room was not yet ready. When we came back from our wine tour the room was ready to go and they helped us get our bags to the room. We had a nice dinner at Sienna that night and went to the lounge with the bowling alley afterward. The next day we were able to get a late checkout and wine taste in the cave and just hang around the property, which we really enjoyed.
Genuine Expedia guest review
Other trip Mar 17, 2014
Jenna
US
5.0 / 5Outstanding
"Easy place to stay, good food everywhere."
Nice, self contained, did not have to drive. Wine tasting on premise!
Genuine Expedia guest review
Other trip Mar 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Fantastic Resort"
This resort is a wonderful property full of fantastic amenities. The pool area is very impressive. The spa is top notch and the walk across the hall to the wine tasting cave is a special treat. The staff was very courteous, professional, and helpful. The concierge will guide you in the best direction you desire; whether it be a special restaurant, activity, and/or favorite winery. Excellent resort close to many area hot spots. Will definitely stay there again.
Genuine Hotels.com guest review
3 night trip with friends Mar 7, 2014
Kimberly
US
4.0 / 5Excellent
"Began disappointed but got better"
We called in 2days earlier to prepare the sofa bed for the kids cus we checked in at 10:30pm. Nothing was prepared and the carpet in the living room n bedroom near the window were soaking wet. House-keeping put a few towels on it n left. Next morn I complained to the reception, they sent me some strawberries n free breakfast coupons worth 80$. Ok let's move on.... I went to get directions at the concierge to find out I was suppose to get a welcome package with discounts for wineries etc which was never given to me. Well, all in all hotel is very pretty, not far from anything, really nice clean , spacious rooms, we got the one bedroom suite ,great dinner in Siena restaurant but need to improve on service. Hope they improve service. Breakfast the next morn was weird, got my dish wrong twice.
Genuine Hotels.com guest review
2 night family trip Mar 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Great girls weekend!!"
We had an amazing stay at vino bello. The rooms were very nice and comfortable. We did have an issue with an unruly guest but the staff was excellent at handling it and comped us breakfast in the restaurant and it was amazing!! The spa is also amazing and one I the best facilities I have tried.... I highly recommend it.
Genuine Expedia guest review
Other trip Mar 10, 2014
Deena
US
5.0 / 5Outstanding
"Wonderful"
Was perfect .... Every aspect was wonderful. I would love to return.
Genuine Expedia guest review
Other trip Mar 8, 2014
JEM
US
3.0 / 5Good
"Nice clean hotel"
The hotel is a little further away from downtown Napa than we realized. The hotel did have a shuttle that ran every 45 minutes to downtown so that did help out. Room was nice and clean but the AC was a bit noisy. We also were invited to attend a timeshare presentation that was supposed to last 90 minutes but ended up taking almost three hours. Unless you're looking for time to kill skip it.
Genuine Hotels.com guest review
2 night romance trip Mar 1, 2014
Penny
US
3.0 / 5Good
"Great Place VERY BAD PARKING"
Hotel was great, if you stay in any building other than the main building plan on walking quite a distance for restaurants and bar. If you arrive after about 7pm plan on parking and walking about a mile!! Their parking is HORRID!!
Genuine Hotels.com guest review
2 night business trip Feb 28, 2014
Gene
US
4.0 / 5Excellent
"Almost perfect"
Didn't care for the hard sell on the timeshare as soon as you check in to the hotel. It was kind of tacky. Also, our room was fine but I kept finding hairs that were not mine. There were big black hairs in the shower and on the bed pillows. Thankfully I brought my own pillow because i was a bit weirded out that it may have not been a clean case.
Genuine Hotels.com guest review
2 night trip Feb 28, 2014
SVanR
US
2.0 / 5Fair
"Watch what they charge - they won't"
We were over-changed at the bar, for room service, at the spa and during check out. I would never go back to the spa - the spa manager is unprofessional and does not care about customer service - Be aware that you need to pay to get the room cleaned. For a 1 bedroom, it was fifty per day. - We went to the bar for drink, they charged us eigh for 2 drinks. It was a mistake, and they corrected it. - We ordered a bottle of wine through room service the first night. The waiter could find our room (took approx 1 1/2 hours) and charged us for a different bottle of wine - $20 more. He did come back with the correct receipt along with a discount and cheese tray. - We prepaid the room through Expedia, but they sent us a bill for over four hundred in ADDITIONAL charges for 2 nights. It was a mistake and they reversed it at check out. - we made a reservation at the spa a day before services for a 25 minute massage, then added on a scalp massage during the service. Upon payment, they stated that they do not offer 25 minute massages over the weekend. The manager came and was rude and unprofessional. Wish she waould spend her time trainer her staff instead of insulting her clients - Also at the spa, one member of our group was to receive a glass of champagne and cheeses tray with service. Had to go back over an hour after service and after payment and asked where it was - they said they were looking for us. Brought tray and 2 glasses of champagne.
Genuine Expedia guest review
Other trip Mar 3, 2014
TAS
US
4.0 / 5Excellent
"Offers lots to do on site"
It has a five lane bowling alley within the bar. There's shuffle board and flat screen tv's, big fireplace. Nice atmosphere and good service. The cafe named "Blend" has excellent service and breakfast food. My only complaint is about the room service menu for breakfast. Breakfast is only available to order from room until 11:00 in afternoon. For those of us that like to sleep in and still want to eat breakfast food in the afternoon, it's not available for room service.
Genuine Hotels.com guest review
2 night romance trip Feb 20, 2014
Kim
US
2.0 / 5Fair
"small crowded over priced and banal"
title says it all . . . pillows were nice though. room small tiny tv on kitchen counter in the king studio
Genuine Expedia guest review
Other trip Feb 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Fabulous stay!"
Perfect hotel with all the amenities and yet each room felt like it was your own little condo!
Genuine Expedia guest review
Other trip Feb 23, 2014
Lisa
US
3.0 / 5Good
"Business trip but still had fun!"
I enjoyed this hotel. I took advantage of all that it had to offer. The pool, the lovely walk around the vineyards and the fanatastic restaurant. The highlight of this trip would have to be the food. The food is absolutely amazing. The bathroom was very clean. The bed was comfortable. If there was one thing it would have to be the odor coming from the freezer. Because there is nothing in it, it had a slight smell. Everytime I opened the frigerator or freezer for any reason, it came out. It was unpleasant. Other than that, great stay at a great hotel.
Genuine Expedia guest review
Other trip Feb 23, 2014
Helena
US
3.0 / 5Good
"Business trip but still had fun!"
I enjoyed this hotel. I took advantage of all that it had to offer. The pool, the lovely walk around the vineyards and the fanatastic restaurant. The highlight of this trip would have to be the food. The food is absolutely amazing. The bathroom was very clean. The bed was comfortable. If there was one thing it would have to be the odor coming from the freezer. Because there is nothing in it, it had a slight smell. Everytime I opened the frigerator or freezer for any reason, it came out. It was unpleasant. Other than that, great stay at a great hotel.
Genuine Expedia guest review
Other trip Feb 23, 2014
Helena
US
5.0 / 5Outstanding
"Will be back!!"
Beautiful room!! Excellent facilities. And the Siena Restaurant was outstanding!!
Genuine Expedia guest review
Other trip Feb 23, 2014
A Traveler
US
3.0 / 5Good
"Noisy hotel room"
Noisy room. Parking was a problem. No counter space in bathroom . It was like a Holiday Inn. But , the staff was excellent.
Genuine Expedia guest review
Other trip Feb 16, 2014
A Traveler
US
5.0 / 5Outstanding
"I will definatelt go here again!"
We had a lovely time at Vino Bella! The amenities were Fabulous and the staff were all very helpful!
Genuine Hotels.com guest review
2 night trip Feb 7, 2014
Jennifer Arend
US
5.0 / 5Outstanding
"wonderful stay"
This was a very good visit..... The staff was extremely polite and accommodating, the room was perfect, the grounds were well maintained as expected We were on vacation. We stated so at check-in and that were not interested in buying into the Time-Share. That should have been communicated to the entire staff......That would have avoided any need for the polite follow-up sales call and our firmer rejection....(which did not ruin our trip).
Genuine Expedia guest review
Other trip Feb 12, 2014
A Traveler
US
3.0 / 5Good
Beware - they try to get you to a informational breakfast regarding timeshare. We didn't go but they were very persistent.
Genuine Hotels.com guest review
2 night romance trip Feb 6, 2014
Cindy
US
5.0 / 5Outstanding
"Great Value in Wine Country"
Very clean, well maintained property. Probably not a better hotel experience for the money in wine country. Great restaurant for a mid-price hotel. Meets & exceeds all reasonable expectations at this price point. Well located for business travelers to Napa/American Canyon, or tourists seeking wine country excursions to both Sonoma and Napa.
Genuine Expedia guest review
Other trip Feb 5, 2014
Richard
US
5.0 / 5Outstanding
"Fabulous....would highly recommend!!!"
Last year we stayed at the Meritage Resort and it was beautiful. This year we stayed at the Vino Bello Resort and it was wonderful. We had a full eat in kitchen, living room, large master bedroom w/balcony and a large bathroom. Our daughter has her own studio and we were a private door away. We both had our privacy. It even had a washer and dryer. Would stay here again.
Genuine Expedia guest review
Other trip Feb 3, 2014
Aileen
US
2.0 / 5Fair
"Rooming Cleaning Every 3 Days ?!?"
Using Expedia we booked this resort assuming that it was equivalent to all the other options made available to us on Expedia. Unfortunately, after we arrived we realize this was a timeshare. So in order to get our room clean every day we had to pay an extra fee. This was NOT stated in the details underneath Expedia. So Expedia needs to change their classification of accommodations and before coming as to why this 'resort' was so inexpensive.
Genuine Expedia guest review
Other trip Jan 28, 2014
Mike
US
4.0 / 5Excellent
"Great Hotel!"
The beds are amazing. Didn't have time to check out the hotel amenities, but very pleased with our stay.
Genuine Expedia guest review
Other trip Jan 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful resort would stay there again."
The Vino Bello resort and neighboring Meritage Inn were a beautiful, relaxing, resort. The Meritage 18+ pool area was set up for wonderful lounging and group conversations (there is also a family pool just as fun for kids in the middle of the Vino Bello buildings) We had a party of up to 8 at time and it was nice that there were places we could meet up. We had friends who had timeshare there and we just booked a couple nights on our own to spend weekend winetasting with them. We were treated no differently then the timeshare holders, received bottle of wine in our room, same accommodations as them, along with all the same availability to amenities. It is nice because you have access to all of Meritage common grounds too. We had stopped by early in day, thinking we'd just meet up with friends and go, but they actually let us check in at 10 am!!!! Which was great, since we weren't back until dinner. AND- the resort has a shuttle that will take you downtown Napa for dinner.. Bonus... Even the on-site winery Trinitas was a wonderful start to our wine -tasting weekend. It is a bit outside of downton Napa, but right off the Silverado Trail so still convenient. We would absolutely stay there again. Great place for 'Girls Weekend' Only thing we didn't utilize was the spa- but maybe next time.
Genuine Hotels.com guest review
2 night business trip Jan 24, 2014
Stacy
US
5.0 / 5Outstanding
"Still wonderful"
The lovely studio met my needs. Comfortable bed, pool view , even a washer and dryer.
Genuine Hotels.com guest review
2 night business trip Jan 22, 2014
Joyce
US
4.0 / 5Excellent
"Cleanliness"
Did not clean room for 3 days that we were there.
Genuine Hotels.com guest review
2 night business trip Jan 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Convenient to spa and wine country"
Loved the kitchenette in the room and the big balcony. The proximity to the Meritage next door, with its spa and bowling alley, was a plus. The free wine in the fridge wasn't great, but hey -- free wine.
Genuine Hotels.com guest review
2 night trip with friends Jan 17, 2014
K
US
2.0 / 5Fair
It was not clear that this was a condo rental and that we would have to pay $50 extra per day if we wanted maid service. The bathroom didn't even have a hair dryer.
Genuine Hotels.com guest review
2 night trip Jan 17, 2014
A Traveler
US
5.0 / 5Outstanding
"A gem on the edge of town."
The pictures on line really don't do the place justice. The staff went out of their way to ensure our comfort and enjoyment. The room was first class all the way. We will be back.
Genuine Expedia guest review
Other trip Jan 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel, short drive to town"
Beautiful and luxurious hotel! Food and drinks were great :) Only irritating thing is they try to get you to sign up for a time share sort of thing. They called our room around 3-5 times a day! As long as you dont answer, you're good!
Genuine Expedia guest review
Other trip Jan 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful Hotel!"
Love Vino Bello. We stay here once a year. The service is great and the rooms are beautiful. They have started a new policy this year. If you want to have your rooms cleaned or new towels it is $25 dollars a night for a studio and $50 a night for a one bedroom. There is a washer and dryer in each room so you can dry your own towels. The rooms come with a bottle of wine and bottles of water. There is a dvd player in the room and you can borrow movies from the front desk. The pools and hot tubs are great. There is a spa and tasting room on the property.
Genuine Expedia guest review
Other trip Jan 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful Hotel!"
Love Vino Bello. We stay here once a year. The service is great and the rooms are beautiful. They have started a new policy this year. If you want to have your rooms cleaned or new towels it is $25 dollars a night for a studio and $50 a night for a one bedroom. There is a washer and dryer in each room so you can dry your own towels. The rooms come with a bottle of wine and bottles of water. There is a dvd player in the room and you can borrow movies from the front desk. The pools and hot tubs are great. There is a spa and tasting room on the property.
Genuine Expedia guest review
Other trip Jan 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Highly recommended!"
Loved everything about this place. Mini kitchen, microwave, patio..for a great price. Looks brand new, both outside and in! Not too far from the wineries, I would definitely stay here again.
Genuine Hotels.com guest review
1 night romance trip Dec 30, 2013
A Traveler
US
4.0 / 5Excellent
"service is average"
We went there around 3 to check in, but they didn't provide room till 5 or so. Then they gave complimentary wine for delay which can not be a compensation. 2 hour delay was too much, we were waiting in the parking with kids. Not at all easy. They better improve on this.
Genuine Hotels.com guest review
1 night trip Dec 26, 2013
A Traveler
US
3.0 / 5Good
"Buyer beware"
The furnishings and the room decor and amenities were great! I would recommend this hotel with this slight caveat.....get a third floor corner room, as the noise from the neighboring rooms can be over whelming and turned what could've been a great review into a so-so review.... Also don't ask the Concierge for any help as the will attempt to sign you up for a thinly disguised sales pitch overs breakfast... This a great place to stay if you need or want the amenities of home without paying an arm and leg.
Genuine Expedia guest review
Other trip Dec 28, 2013
Brian
US
5.0 / 5Outstanding
"Nice resort in south Napa"
The experience was good. The only issue was that breakfast is not included.
Genuine Expedia guest review
Other trip Dec 28, 2013
syam
US
5.0 / 5Outstanding
"Beautiful experience"
Wonderful service, great amenities, located close to all the vineyards and yet close to downtown and local necessity shops like target.
Genuine Hotels.com guest review
1 night romance trip Dec 16, 2013
A Traveler
US
2.0 / 5Fair
"They care more about selling you a timeshare."
No parking after 6pm. Room service menu out dated even after delivering a new menu. Could not get a hold of anyone to schedule a couples massage.
Genuine Expedia guest review
Other trip Dec 16, 2013
A Traveler
US
4.0 / 5Excellent
"wine country... south of napa.... good location"
nice studio room.... good amenties.... nice people... early check-in (we got lucky)
Genuine Expedia guest review
Other trip Dec 11, 2013
A Traveler
US
4.0 / 5Excellent
"Getting a little worn out"
The staff has always been great. New is the trying to get you to sign up for the time share. The hotel is located close to where I have to work. This is why I have been going there for 4 or 5 years now. It was excellent when I first started going there and everything was new. Now the hotel is looking a bit used and worn out. The couch was old and the cushions were uneven from use. Some of the wall decorations are missing. The toaster oven had the top caved in. There needs to be some money put into this hotel.
Genuine Hotels.com guest review
2 night business trip Dec 1, 2013
Mike
US
4.0 / 5Excellent
"Annual Thanksgiving"
We've stayed at Vino Bello for the past several years as guests of timeshare owners and have had a magnificent room with a gorgeous view. This year we booked the stay through Expedia. The inside of the room was the same, very nice, however, we were in a room that overlooked the trash area of the hotel. In investigating the difference, it seems the owners have priority for the better view; makes sense, but in the end, it would have been nice to have a better view. Other than that, we had as wonderful of a time as we always do!
Genuine Expedia guest review
Other trip Dec 2, 2013
A Traveler
US
1.0 / 5Poor
"scary timeshare won't let me rest"
My wife was awakened by in in house time share sales call our room at 8:45 am . Not polite and quite persistent. awful and I mean awful concierge staff. nice place but staff of time -share ruin experience.AVOID.
Genuine Expedia guest review
Other trip Nov 27, 2013
A Traveler
US
4.0 / 5Excellent
"Great hotel in middle of Napa."
Hard sell by the Shell Vacation Club if you sign up for the breakfast. Good for those interested. Not for those that have other things to do with their time.
Genuine Expedia guest review
Other trip Nov 12, 2013
A Traveler
US
4.0 / 5Excellent
"Great condo living for parents with young kids"
Nice resort-like environment. We got a a 2 bedroom condo, with kitchen and everything. It was very handy with young kids. There is also a nice vineyard at the back of the property and a winery with tasting options. The property has a great pool and in general very well maintained. Its also a reasonable distance from Napa downtown and the resort offers shuttle service. However, Napa in general is farther away from Calistoga, St. Helena, Oakville so not necessarily in the 'middle of the valley'.
Genuine Expedia guest review
Other trip Nov 12, 2013
A Traveler
US
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