"Unhappy in The Hampton Inn Suits!!"
My stay was very nice.. However: i contacted the hotel prior to arriving to try and get a non smoking room..To my surprise no one wanted to hear what i had to say, I was hung up on , talked over so i couldn't get a word in and was very unhappy with the reception i recieved upon arrriving.. When a room became available, the hotel never offered to move […] us.. I found the staff rude and i feel they need training in customer service.. The purpose of this trip was to spend time with my niece who attends New England Law School, and my Daughter who is 12 years old. Read moreGenuine Hotels.com guest review
"Things we liked"
We brought a dog with us. When we go South for the winter, the Hampton Inns do not allow dogs; big mistake. We certainly would go to a Hampton Inn. I loved the fact that the coverlet was washed for each new guest. Really important if you allow dogs. The room was large and stylish - we felt at home after a long day of driving. Would not go to Bertoli's […] next time. Read moreGenuine Hotels.com guest review
the personal at this hotel went beyond normal help in estending our stay. They were extremely helpful in gettingus the right room for the three of us and in suggesting the best sights and restaurants. I would definitely stay there again!Genuine Hotels.com guest review
well maintained and enjoyed the breakfast.Would stay again when in the area.Genuine Hotels.com guest review
The Hotel staff espicailly night was outstanding. They drove us a few miles away for food pickup. I did not believe it. It was our first time in area, We enjoyed Plymouth and your Hotel. Thank you. We were not that far from Tours.Genuine Hotels.com guest review
"Always a good place to stay."
We stayed three nights. Breakfast was good and plentiful. Coffee maker in room didn't work and it never got replaced. I told them about it when we were leaving and they were apologetic and they gave a credit on the bill.Genuine Expedia guest review
"Very nice hotel"
Buffet Breakfast was very good. Room was nice and big. Front desk was very helpful with all our requests, questions and check in.Genuine Hotels.com guest review
Great Stay, front desk personnel were great. Should have someone to wipe up tables during breakfast.Genuine Hotels.com guest review
"Beautiful and Quiet!"
Very well maintained property. Rooms were spacious and comfy. Very quiet. We were on the fourth floor and didn't hear a peep all night. We forgot toothpaste and the front desk gave us enough to last our stay. Overall would stay at the Hampton Inn Suites in Plymouth again and again.Genuine Expedia guest review
"Quick Stay but was good!"
on a whim, my wife and i packed up our toddlers and drove out to plymouth. just before embarking on the 6.5hr drive, we went to hotels.com and booked this hotel. we arrived at 3am and left by 10am, but the overnight staff was friendly and even greeted my little ones. breakfast the next morning was being restocked by 2 or 3 staffers that were friendly […] and made sure everything was hot and fresh. the danishes were dry but the omelets and sausage gravy/biscuits were on point. they had fresh fruit as well and hot coffee and tea. i would definitely stay there again. Read moreGenuine Hotels.com guest review
"One of your best options in Plymouth"
Overall, I'm very happy with this hotel. The only caveat is that if you book there, you should take the term "suite" with a grain of salt. The "suites" are large hotel rooms with a couch and kitchenette. They are not suites in the traditional sense -- a living room separate from the bedroom. If you're travelling with a small child and you want to be […] up after the kid goes to sleep, that's not easy in these "suites." Otherwise, the service is prompt and the hotel is well-maintained. This is our second visit to the hotel, so we knew what to expect, "suite"-wise. We needed a pack & play, and it was brought up to our room within minutes of requesting it. The room was clean. The only thing I noticed was a bit more mildew in the tub grout now that the hotel has a bit of age, but it was clear they've tried to clean it because it was faded; I had no complaints about the bathroom otherwise. The bed is decent, the internet works well & is free, and the breakfast is on the high end of hotels that offer complimentary breakfasts -- warm food & make-your-own waffles, plus a full continental breakfast. There are also a lot of restaurants very close by (Bertucci's, Chili's, Friday's, etc. -- not haute cuisine but about the best you can expect in Plymouth). Overall, knowing the existing hotel stock in Plymouth fairly well (we have family there, so visit every year or so), the Hampton Inn is probably your best option. Read moreGenuine Expedia guest review
This hotel was great. The staff were incredibly friendly and helpful. The entire hotel was clean, including our room. Location couldn't be much better... Several restaurants and shops very close. Only a short drive to Plymouth Rock and the downtown area. Complimentary breakfast was very good; several options and good coffee. We also appreciated that […] this hotel still offers smoking rooms; they are hard to find these days. Read moreGenuine Expedia guest review
"Great place to stay in Plymouth, MA"
Clean, friendly staff at check in.....very helpful and pleasant.Genuine Hotels.com guest review
"Perfect for family get away"
Staff was very pleasant and accommodating. Buffet breakfast was delicious. The pool and sauna were clean and fun for the family. Easiy walk to several restaurants and shops. Short drive to Plymouth RockGenuine Hotels.com guest review
"A bit pricey-but you get what you pay for."
The Hotel is very clean and comfortable, if your looking for views it's not the place for you, but try convienience, a 24 hour wall mart, a whole mall, 4 miles from the beach, lot;s of interesting shopping and only a couple of miles from downtown. Pet friendly and very big. I would go back, but it would be too pricey for me for more than a night or […] two. It's large, the lobby is nice, breakfast, not bad for free. I'd go there before comfort inn, I've stayed in many of those, and it;s a crapshoot, and it's litterally the ONLY pet friendly area around. Read moreGenuine Hotels.com guest review
"it's a dog's life....."
Wow, this hotel is quite a gem! Our room was completely updated and very clean. This was our dog's first hotel room and she did great!. I was nervous she would hear alot of action and maybe bark, but the room was completely quiet! I'd come back again and again!Genuine Expedia guest review
My husband and I chose this hotel because of how close it was to our event. I'm so glad we did. The deal was great and so was the staff. We woke up just in time for the end of the breakfast and the staff was so patient and friendly. This as one of the best hotel experiences I've ever had!Genuine Hotels.com guest review
"Hampton Inn Suites - Plymouth, MA"
Excellent in every respect. Conveniently located, walking distance to restaurants (Chilis, TGIFridays, Taco Bell) and a 1 minute drive to Olive Garden, Walmart, Best Buy and more. Indoor pool was small but okay, indoor whirlpool not quite warm enough but okay. The food (breakfast only) was ample but somewhat bland. The room itself was spacious (1 king […] bed) and comfortable. The hotel itself is conveniently located to stores, restaurants, and historical sites (Plymouth Rock and the Mayflower II was about 5 miles away). I would stay here again. Read moreGenuine Hotels.com guest review
"Pretty Good Experience"
My wife, daughter and I stayed at the hotel to visit with family over the holidays. When I checked the website for the hotel, it noted that they were pet friendly, but there was no mention of the $35/ night fee to be "pet-friendly." When we got to our room, our dog found piece of trash from where under the bed had NOT been cleaned obviously. The room […] was not filthy, but finding those were a little concerning. The breakfast was very good and the staff was nice and the hotel was in very good condition. Read moreGenuine Expedia guest review
"Nice Plymouth Hotel"
The room was very comfortable and clean. The free breakfast was decent. The only negative thing was the hot tub looked a bit dirty.Genuine Hotels.com guest review
"Hampton Suites Plymouth, Ma"
We enjoyed our three day stay, once we got the knack of getting to the hotel! Kind of a bizarre maize of roads.Genuine Hotels.com guest review
"hampton inn- plymouth, ma."
room was surface clean but i dropped an earring in the only chair in the room and came up with a handful of hair and various pieces of food and other things. told girl at the desk and all she said was sorry. breakfast staff was wonderful. also the transport van driver was great. but sadly that filthy chair spoiled the stay as i had been sitting on it […] as my handicapped son also used it. awful!!!!!! . also wi-fi was advertised but was out for the majority of our stay. could not get any work done as i had planned . front desk was no help at all. they just said we'd have to wait. Read moreGenuine Hotels.com guest review
The hotel room was spotless, the staff was very helpful and friendly, and the indoor pool/spa was fabulous. We enjoyed our stay and it was located halfway between Boston and Cape Cod. I highly recommend this Hampton Inn.Genuine Hotels.com guest review
The front desk staff were wonderful. Very pleasant and helpful. They had a shuttle service throughout the day which was great. They even served an afternoon welcome chowder/soup each day. The breakfast buffet was one of the better breakfasts I had in a hotel. In summary; I would go again and would recommend it to friends and family.Genuine Hotels.com guest review
"Would stay again..."
The hotel personnel were friendly and helpful. Room was clean. The location was great for our purpose of visiting Boston and The Cape. Shops and restaurants nearby were convenient. Breakfast included was helpful and the swimming pool and jacuzzi were well kept. Overall a pleasant experience.Genuine Expedia guest review
"Great place to visit"
Great location, and honest receptionist. We accidentally left our credit card with room card and the gentleman at the desk ran out to the parking lot and waved us down to return the card to us as we were leaving to head back home. He saved us a lot of future frustration as we would have had no idea it was missing until we got home. Now thats customer […] service! Read moreGenuine Expedia guest review
"I am coming back"
Nice and clean room. New and nice hotel. Hotel near shopping and restaurants.Genuine Expedia guest review
"convenient to Mall"
nice hotel plus reasonableGenuine Hotels.com guest review
Had a great stay at this hotel. Very clean and modern. But the staff was super friendly and the best part of the stay. Made me feel special, and like I was cared for and listened to. Keep up the good work. Very convenient for anbybody wanting to explore the Plymouth sights.Genuine Hotels.com guest review
Clean, friendly and comfortable place.Genuine Hotels.com guest review
The cookies in the evening were a nice unexpected surprise.Genuine Hotels.com guest review
"Very Nice Hotel and Excellent Breakfast"
I really enjoyed the service at the front desk! The breakfast buffet was fantastic. Highly recommend this hotel to anyone traveling to Plymouth, Mass. :-)Genuine Hotels.com guest review
Overnight sat with family members from out of town attending a wedding. Very convenient location, very comfortable beds, and pillows!!!Genuine Hotels.com guest review
"Nice, cheap spot close to Plymouth and shopping"
About 3 miles from the City Center, but right in a great shopping plaza. Ten minutes drive from EVERYTHING. Great Price, Great service. Excellent breakfast! Would definitely go ahead.Genuine Expedia guest review
"A great customer service persdon"
I would like to give the gentleman by the name of Steven who was extremely helpful and very professional. His assistance with local activities and information provided was above and beyond the basic customer service requirements. He deserves a raisse and a promotion.Genuine Hotels.com guest review
"cigarette smoke odor"
Upon opening our room, we got a strong odor of cigarette smoke present in the room. We turned on the a/c hoping it would help remove the smell. It did not. We found that the odor was coming from the comforters on the beds. The room was listed as a non smoking room. Though our stay was fine and we have had good luck with other Hampton Inn in the past; […] we were surpised with this condition at the motel. Read moreGenuine Hotels.com guest review
"Always a great pick"
I always try to pick Hampton Inn while traveling since the rooms are always clean and comfortable. This one did not disappoint! Large, clean comfortable room, and nice breakfast as always! Good location, not far from down town but also close to restaurants and shopping.Genuine Hotels.com guest review
"great for the price"
We were pleasantly surprised by the level of service, large comfortable rooms and great breakfast all for a reasonable price. Would definately stay there again. It was just a short ride into Plymouth for the Mayflower and great fish & chips!Genuine Expedia guest review
The staff here were wonderful. The rooms were very clean and well-maintained. We used the fitness center which was very state-of-the art with an elliptical, bike and treadmill. The pool and hot tub looked very nice. The breakfast was more extensive than most hotels, with many hot and cold options. We'd definitely stay here again.Genuine Hotels.com guest review
Very pleasant stay. Very kind and friendly staff. Located in an shopping mall, landscape would be nicer.Genuine Hotels.com guest review
"not very pet friendly"
This hotel is perfect for people that do not have pets. The room was clean and comfortable the pool was perfect. The location is great with lots of good eateries near by and the staff was wonderful. The breakfast was also amazing. Our only problem was that the hotel policy for pets does not allow them to be left in the room alone. This can pose a […] problem for people traveling in the summer who want to visit museums and don't want to leave their pet in the car. Read moreGenuine Hotels.com guest review
We had a very nice stay at Hampton inn. We liked the room and the ease of getting to a resturantGenuine Hotels.com guest review
Excellent quality for the price. Very modern, clean, comfortable. Everything perfect.Genuine Hotels.com guest review
"We'd go back!"
We were very happy with our experience overall. Being a last minute arrangement we didn't know what to expect but again we were very pleased. Breakfast being included was a nice feature and we were able to get into Boston without having to worry about finding a place to eat.Genuine Expedia guest review
"A good holiday hotel for all tastes."
An enjoyable experience. Well maintained and efficiently run by professional staff who were very professional & courteous. Would have no hesitation in staying again and recommend to others as good value accommodation.Genuine Expedia guest review
"Nice place to stay in Plymouth"
The hotel was very convenient for Plymouth and the surrounding area with ample eating places and shopping nearby. The staff were great and the breakfast good.Genuine Hotels.com guest review
This is a lovely hotel, ideal for couples, families etc. There is something for everyone. Great rooms, service, pool and breakfast. Fantastic value as well.Genuine Hotels.com guest review
"Hapton Inn Suites - Plymouth - excellent location"
We were very happy with the hotel and its proximity to Cape Cod (half an hour away), to Boston (40 minutes away), Hyannis (40 minutes away) and the shopping nearby. The hotel was a pleasure to stay in. The staff were all very pleasant and helpful. The breakfast that they serve in the morning was a full array of foods. We especailly liked the Belgian […] waffles that we could make everyday. We would definitely book our stay at this hotel again if we ever visit the area. Read moreGenuine Hotels.com guest review
"Hampton Inn & Suites, Plymouth"
Good family hotel with really helpful staff. Initially was concerned, on arrival, at location adjacent to large shpping development but great shuttle service that takes you into Plymouth. Also plenty places to eat close by in shopping development itself. Staff all really pleasant and helpful. Plymouth itself a really interesting town with lots of history […] and very pleasant simply to stroll around in. Pretty part of the world and lots to do. Would certainly return to this hotel and great for families. Buffet breakfast a real treat and good start to the day! Read moreGenuine Hotels.com guest review
"Nice hotel, but..."
Overall a very nice place. But the internet was far from "High Speed", even when using ethernet (wired) option. Asked hotel to check it out but no improvement.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )