"Christmas vacation in Texas"
We stayed in San Antonio over Christmas while visiting family and friends. The staff were friendly, courteous and attentive even though they were working over Christmas. The hot breakfast was enjoyable and hot. The room was comfortable and welcome after daily activities.Genuine Expedia guest review
"Great value for the price"
I wasn't quite expecting what I got for the price but I was pleasantly surprised. The hotel was nicely decorated for Christmas and the staff were nice. The only complaint I had was the beds, the mattresses were FIRM, rock hard firm. I personally like pillow top so they weren't for me. But if you like firm, you'll be fine.Genuine Hotels.com guest review
"Hotel was So Very Nice !"
Hotel was so nice n decorated do nice for Xms ! Front desk personal were all so very nice! Brkft was good also . Rooms very comfortable n clean !Genuine Hotels.com guest review
We liked and appreciated the breakfast the only thing we were not told was that the time changed on the weekend from the weekdays. We were there at 8:50 on Monday morning and it was being put away, since we were staying for 6 days we thought it would be nice if they would have offered us the things left over, but they came in and cleaned up and took […] the things left away and the person at the desk came over to us and said that it closed at nine and rules were rules. Overall the people were very nice, our room was good, as good or even better than some of the pricey hotels we have stay at. Our grandchildren had fun and the play ground was nice for the four year old. Thank you for the good stay, we will visit again when in San Antonio. Thank you, very satisfied guests. Read moreGenuine Expedia guest review
Nice hotel. Older but clean. Pool heated looked clean did not use due to weather.Genuine Hotels.com guest review
My family of six spent the Thanksgiving holiday here, and were very happy with the hotel, the service, the everything. On Thanksgiving Day the staff was a bit short-handed, but they did their best to continue with their good service. The rooms could be a bit larger.Genuine Hotels.com guest review
"Kid friendly hotel"
The 1st thing you see is a nice playground for the kids & also games for the adults. Close to several restaurants & stores. Our room smelled like chlorine, we had a connecting room with our in-laws, but the other room didn't smell. It was an inconvenience that the side door was not working/opening so if there was no close parking we had to walk all […] around the hotel & with an infant & toddler it wasn't a fun walk. Read moreGenuine Expedia guest review
"Room Was Old"
The room was not worth $100. Do not get first floor. We heard elephants from the room above us all night. Staying here has made me realize I have lost all hope on a good and clean hotel.Genuine Hotels.com guest review
Standard chain hotel- nothing special. Just a step above motel chains but no outstanding features. Bland, generic and meant to appeal to the masses and at the same time leave no indelible impression. Room was large enough- got a king size bed, but could not get comfortable in the bed. Stayed for 4 nights and can honestly say i did not sleep 6- 8 hours […] continuously. Bathroom door was very wide and you could not open it to get out without your legs rubbing against the toilet bowl(normally do not like to rub my legs against the toilet even my own and i live alone). Provided a wonderfully hearty complimentary breakfast daily. Still not having a restaurant within the facility, next door or even across the street was a inconvenience. Most travelers suffer from jet lag and may get the munchies at unusual times. It was too cold and the surroundings too unfamiliar to want to get in the car and look for an eatery that was open, looked safe and had what you were craving for. Also disappointed that staff could not help with finding an address- my mother misspelled the street name and the garmin GPS that i rented could not adjust to give me directions. The zip code of the hotel ended in a 1 while my destination ended with a 4. I thought that location could not be too far away, but the hotel staff and management could not provide any helpful suggestions. After wasting much time with the GPS and the staff, I finally found it by using mapquest., but was still late for wedding. Read moreGenuine Expedia guest review
Great place to stay they will always take care of you when you stay here. We stay here quite a bit when in the area.Genuine Hotels.com guest review
We enjoyed our stay at Quality Inn & Suites SeaWorld North, breakfast was delicious and included a nice variety of foods. The rooms were clean, the hotel staff were friendly and helpful. And our no-smoking room was just that, no cigarette odor at all. We would definitely recommend this hotel and especially if you're there for SeaWorld.Genuine Hotels.com guest review
"not bad for the money"
We stayed two nights. Check in was easy and the lady was very friendly. She smiled and thanked us for waiting while she finished up with another guest. Room was ok. AC was great & the beds are ok. No hot water the first morning. we ate breakfast before showering and probably shouldn't have waited so late to do so. The second morning we showered earlier […] and had no problems getting a hot shower. Breakfast was basic. For the price of the room, we went in not expecting more than just basic. We got basic. Would stay again just to save $ Read moreGenuine Hotels.com guest review
Great stay everytime....Genuine Hotels.com guest review
The hotel was ok. The cleaning is a awful. There was crumbs on the floor for 5 days But I put a dime on the floor next to the crumbs and when we returned that night the crumbs were there but the dime was not? Maybe if the crumbs were chrome they would have been picked up?Genuine Hotels.com guest review
"Room tolerable only if one is "dead tired""
I booked this hotel due to the proximity to Sea World. Issues with my room included the following: - Very uncomfortable (cheap!) mattresses and small, square pillows - Mold growing in the bathroom - Phone message light blinking even though there were no messages - Noisy A/C unit - Creaky ceiling; sounded like elephants walking around in the room above […] us. Read moreGenuine Expedia guest review
Not up to Quality Inn standardsGenuine Expedia guest review
"Good distance from six flags."
Overall it was great my only complaint they had weird small pillowsGenuine Expedia guest review
Cheap price, comfortable and cleanGenuine Expedia guest review
The hotel staff was very pleasant. The continental breakfast was excellent and had breakfast burritos. The playground is a nice touch for those with small children, but even if you don't there are grills and picnic tables available.Genuine Expedia guest review
Great! mattress & pillows ,room super clean. Nice variety of hot breakfast chooses.Genuine Expedia guest review
Very nice hotel....Genuine Hotels.com guest review
It was bit noisy. Unable to sleep comfortableGenuine Hotels.com guest review
"It is what it needs to be."
Perspective... not bad, as long as you have realistic expectations. The room was clean and it had a bed, which was all that I really needed. It was a little worn and outdated, but on par or better for a hotel of its age, location and budget. I would recommend getting a room on the 3rd floor if possible, though; the floors are a little noisy and whomever […] was above me sounded like they were bounding back-and-forth in their room between the hours of 11pm-3am. As for the location, it is basically at an intersection with many store, restaurants, etc, however, in order to reach them, you'll have to travel west on 1604 for a mile+ to the next intersection, turn around and return to reach them... this got old after a while. Read moreGenuine Hotels.com guest review
"Nice hotel close to my family and church"
For one day it was pleasant my staying here, I will be backGenuine Expedia guest review
"Wonderful stay for my event"
I was impressed by the customer service I received by the manager of Quality Inn when I needed late check out, and some help finding a lost personal item. I slept well, and was located in a great place to attend my Helotes event.Genuine Expedia guest review
Friendly staff.. delicious bfast... my kids enjoyed the park in the hotel. . We enjoyed the pool and volleyball game..Genuine Hotels.com guest review
"Great Place to Stay for any length of time"
Where do I begin everything was awesome from check in to check out. Great customer service and attentive to any of the request we had. Liked that they had a BBQ pit so that you can cook BBQ there instead of having to eat out. They take care of you when you need to BBQ and all you need is to bring the meat and ask for stuff to fire the pit up with and […] they take care of you on it. Great beds and awesome service will be coming back a person cannot go wrong staying here. Make sure to call though to get directions as Google Maps doesn't locate this hotel for some reason and GPS system had us going to the wrong area. Called the hotel and they guided us right in though. Hotel is very new and I guess the Google Maps and GPS hasn't updated their maps to show this location on the map. There is a really good restaurant less than a mile away that is built inside a 1800's building and is really good. Read moreGenuine Hotels.com guest review
The stay was awesome will definitely stay here when traveling through here again. Customer service was top notch. Hotel was New inside and awesome shape and comfortable. Google Maps doesn't bring up this hotel so make sure to call hotel and double check GPS before driving. Other than that hotel and people were very awesome. Service was top notch and […] a wonderful gem found in a city where there are lots of choices but this hotel outshined them all. Read moreGenuine Hotels.com guest review
"AGC Bar-B-Que Cookoff in Helotes, Texas"
The staff was excellent and the location was perfect for what we needed. I will stay there again if I ever need a hotel close to Helotes, TexasGenuine Expedia guest review
Nice, relaxing. No loud noise and most of all cleanliness.Genuine Expedia guest review
For the price I paid it was a decent stay. It has many good food joints nearby. Hence it was very helpful especially after 2 tiring days at the Sea World. The breakfast was okay. However, the boiled eggs were awful. The room size was good enough. The carpet condition was not good and may be the cause of peculiar smell in the room. The bathroom was small. […] The day I checked, the attendant was so busy talking to her boyfriend that for the entire 15 minutes I had to listen to it. I hope someone reminds her of the don'ts at a workplace Read moreGenuine Hotels.com guest review
"Pleasant Staff and Cozy Room"
Let me just start by saying that their breakfast is awesome--especially because they have the most adorable Texas-shape waffle iron. It was a cute touch. They have a legit meal served--hot food like eggs, meat, waffles, and a bunch of other stuff I didn't bother getting just because the Texas waffle was such a nice touch. The room setup is great and […] exudes an atmosphere of comfort and coziness. The bed is comfortable and clean. The drawers were not very clean, so I just recommend taking a quick look before you put your dainties in there. Unfortunately, my room had translucent white curtains and it was on the first floor facing the pool. They told me all the other rooms have opaque drapes, but mine must have been the oddball because I had only decorative framing drapes that didn't pull closed. I am not sure if this lottery I won makes me the lucky one, or whoever is using the pool. If you are renting this hotel for the fitness center--don't. It has a set of dumbells 5, 10, 15, 20, and 30. It also has a broken treadmill, a failing elliptical, and a bike I didn't test. The other machine is a weight machine with 1/3 of a bench and a narrow pulldown bar. You can't run outside, either, because the next door neighborhood is off limits and the hotel is off of a highway. Sooo you should either seek out a temporary gym membership for your stay or give yourself a vacation of cheat days. Read moreGenuine Expedia guest review
Average hotel but traffic is a real pain in the mornings and eveningGenuine Expedia guest review
"2 1/2 star rating is accurate"
Overall the hotel is just "OK". Had to switch rooms, the first room had an overpowering bleach odor as well as broken and stained furniture. The second room had a broken security chain and a broken bathroom door handle, we were too tired after a long drive to switch rooms again, so we reported the broken items; the security chain was repaired the following […] day and the door handle the day after that. Housekeeping could be improved, there was one day during our stay where the floor was not cleaned. The carpeting on the back stairwell was very dirty and should probably be replaced. Wireless internet was touch and go, only worked properly in the reception area. Some of the staff needs to be a bit more customer focused, they were just "ok". On the plus side, the beds were comfortable, there were ample towels and toiletries provided each day, the breakfast was reasonable and the pool was pleasant. Again, overall just OK. Read moreGenuine Expedia guest review
Very nice place for a good price. Could have more options on the breakfastGenuine Hotels.com guest review
"close to sea world and very nice room:)"
overall pleased with location and comfort of room. bathroom could be a little bigger with the door not being in the way as you try to do your duties. pillows weren't so comfortable so bring your own pillow if you plan on staying at these economical hotels.Genuine Hotels.com guest review
"Not as expected.."
It was a home away from home.. I did not expect much, but was delighted. It was family friendly if traveling with kids. It is near seaworld and fiesta. My kids are 3 &5, the well kept playground was a big plus.. They wanted to play every single day and the pool was nice after a long day. The breakfast was great everyday. I was surprised not to see just […] cereal and bread but also a choice of sausage links, diff scrambled eggs, 2 waffle machines, fresh fruits and diff muffins as well. The room was ok, pillows not too firm, but all in all for the price we pay.. It was an amazing experience and will definitely be back in case we will be back in the area. Read moreGenuine Expedia guest review
"Ok for the price"
The motel is in a great location. The outside of the hotel is in great condition. The rooms, however, need improvement. The room had all wood floors, which made it louder than most hotel rooms. The bathrooms were tiny. If one person was in there, no one else could go in. The sink is located in the room, not the bathroom. The room we were in had damage […] around the main door. Our bathroom was dirty, had hairs in tub and in/around sink. Also, the showers did not work very well. We had friends in room next door and they had same complaints, a little dirty and showers not working very well. Read moreGenuine Expedia guest review
"Close to major attractions"
The front desk staff was very pleasant and helful. Housekeeping continued to deteriorate after the 4th day of our stay. A complaint was made to management but only saw minor improvement.Genuine Hotels.com guest review
"Good hotel budget friendly"
A bit far from everything but it was in budget, clean room, lots of towels, comfy beds.. The pool loughtung turned off at 930pm even though it closed at 10pm. A delicious hot breakfast was served, kids loved the waffles and we have picky picky kids. Overall everything as just wonderful.. We will definitely stay there again next time we visit. We don't […] mind driving and if you don't then this is a place for you. Read moreGenuine Expedia guest review
"Only good for its location"
The location was very good, but it was a little difficult to get to some of the restaurants & stores because of the access road confusion (not the fault of the hotel, though). Upon check-in, the front desk clerk gave us a room that had someone already staying in it. And, that customer had been at the hotel for nearly a month. WHAT?! Second room we were […] given was empty. As far as the hotel itself, I have never had a more UNcomfortable hotel bed. We did ask to switch rooms, and the front desk tried to accommodate... but it was just too much of a hassle. Ugh! On a cursory inspection, the room appeared clean; it was not. Not really. After about 5 minutes of wearing white socks, the soles were brown dirt. When I wiped down all the 'touch-points' (remote, light switches, A/C control pad, fridge handle), it was very evident that no one does that. Ever. After a long day of hot, sweaty fun at Sea World, we came back to the hotel around 5pm to shower & hunt down dinner. Only, there weren't any clean towels. The housekeeper that was still turning rooms said that there weren't any clean and it would be 2 hours before they were ready. Miraculously, she found a couple that allowed us to continue on with our evening plans; the rest were delivered to our room later that evening. We will not stay at this hotel again. Read moreGenuine Hotels.com guest review
It's a good hotel for the price. I have stayed in much worse and also better. I loved the pool and the hot tub. My room smelled bad and the A/C didn't work very well. The bed wasn't bad nor good. The housekeepers didn't take out the trash so people were just piling it up next to it in the hallway and it stunk! I asked the front desk person to do something […] about it and when I woke the next morning it was still there.... Read moreGenuine Expedia guest review
"Not what I expected"
The front desk workers need a reality check. We were checked in by Karen who spent more time talking on her cell phone to her babe than us and the two guys in the lobby. She didn't ask for an ID at all. During our stay tge morning worker gave a key to mt room to my niece who is a minor and didn't have permission to have a key. I had to ask the maid […] to return to my room to wipe the tables that were dirty and clean hair out of the tub that had been there for when we checked in. I had to then ask her to vacuum. The breakfast and pool were the only things we enjoyed. Read moreGenuine Hotels.com guest review
the staff was very nice but the hotel itself was very nasty. the did a horrible job of cleaning. I had to request a few times for the restroom to be properly cleaned. the microwave had a spill of what looked like oatmeal and it remainded in the microwave my entire visit(this was in the breakfast room of the hotel). my room had sheets on the bed that […] was not clean and there was dog food on the floor my entire visit which tells me they never vacuumed nor swept. Read moreGenuine Hotels.com guest review
The room was very clean and the beds were comfy!! Breakfast was great. There was a great selection. I also liked the location of the hotel. It was quiet. We have a 3 year old son and the playground was perfect for him, especially after driving all day. It was a great addition to our stay.Genuine Expedia guest review
The beds were a little to hard for my liking... Other than that I enjoyed my stay!!!Genuine Hotels.com guest review
"Nice hotel, friendly people."
The hotel was very nice. The people were all very friendly and helpful. The location was just what when needed, only a few miles to Fiesta Texas and Sea World. The only problem we has was the internet did not work most of the time that we were there. When I told the lady at the front dest that i really needed to check something on the computer she let […] me use the one at the front desk. She was very friendly and helpful. Read moreGenuine Expedia guest review
"hotel to spend the night"
Not what I expected at all. The A/C gave me trouble all four nights. Parking is somewhat limited especially in summer. Empty lot next to the hotel is not a very pleasant view. It's a decent hotel, but with some minor improvements it could be a really nice hotel. Nice enough to live up to the ratings that got me to make the reservation despite the far […] distance from downtown. A 4.2 out of 5.0 was by far impressive especially for the price. I spent $520.00 for two rooms, four nights. I was truly expecting what I read on the reviews. Read moreGenuine Expedia guest review
"Descent for the money"
This hotel is in need of repairs and training. When you arrive you expect to be able to check in your hotel especially if its 3 hours after their check in time. When I arrived at 5:40 pm one of our rooms was not ready. They upgraded our room but it wasn't ready and we had to wait over an hour. I am certaint that they gave our room away and thats th […] reason we got one of our rooms upgraded. One of the rooms had mold all over the bathroom ceiling, the floor was filthy, the beds were uncomfortable. The other room had mold and the security latch was broken. The breakfast was not that bad. Keep in mind you get what you pay for. I will not stay at this hotel again. Spend a little more and enjoy a cleaner room. Read moreGenuine Hotels.com guest review
"Close to where we were visiting."
Nice and excellent inn. Our visit was a family visit in Helotes. Representative were from South Korea, Bristow, Virginia , Tulsa, Ok. Austin and Houston. We all had a grand time and slept hard after each day's visit. We were visiting my sister.Genuine Hotels.com guest review
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