"Valentine's day stay"
The stay there was Ok. The room was a lot smaller than I expected, which was the most disappointing. Great location to be near Times Square and all it has to offer.Genuine Hotels.com guest review
"It's New York, all the rooms are small. Who cares."
The hotel is about 100 yards from Times Square. It's cheaper than the other hotels because it's not gouging you with it's famous name. The room is nice, the staff were great, the hotel is conveniently located if you want to stay in Midtown or travel north or south on Manhattan. The room is small, but c'mon, it's New York. What would you rather pay for, […] a big room all you're going to do is sleep in or a convenient and cheaper room that is still very nice, but that is close to everything so at the end of the day you can just come back and crash without a lot of time on the train or money on cabs. Bottom line, I WILL stay here again, and again, and again. Read moreGenuine Hotels.com guest review
Every clean room and friendly and helpful staff. Excellent locationGenuine Hotels.com guest review
I absolutely LOVED hotel MELA! Staff was very helpful and professional. I was sad when I tried to extend my stay but they were already fully booked. I would totally stay there again. Loved room service breakfast, was on time and very tasty, and my hotel night was very relaxing and comfortable. Not to mention location was perfect! Super convenient and […] close to all! Highly recommended. Read moreGenuine Hotels.com guest review
first rate location for Broadway, food destinations and subway. Breakfast spots within steps. Room is more than adequate for sleep-why spend any more time than that when you are in NYC for a theatre weekend!Genuine Hotels.com guest review
"conveniently located close to grand central"
This place was awesome! I have one small negative to mention and that is the walls are thin! We could hear lots of noise from room above us early in the morning. Otherwise it was wonderful.Genuine Hotels.com guest review
"Nice place, Friendly Staff, Clean Room, Just Small"
Everything was great! Especially when the lady at the front desk switched me to a room with a Queen Sized Bed instead of a Full Bed. It is a little small so make sure you are okay with being close to whoever you stay with. The bathrooms are nice and my bed was comfortable. The whole staff was very friendly, always greeting me and helping me figure out […] where to go in the city. Thanks Hotel Mela! Read moreGenuine Hotels.com guest review
Small room. Minimal amenities. Friendly staff. Close to Times Square, and minutes to Penn station and Madison Square Garden.Genuine Hotels.com guest review
Great Hotel - fanastic staff!Genuine Hotels.com guest review
Friendly Staff, clean rooms and elevators!Genuine Hotels.com guest review
"close to Times Square and the SuperBowl activities"
We enjoyed our stay. We were there for the Super Bowl and being close to Time Square was a plus. The staff was friendly and helpful. We would stay at Hotel Mela again.Genuine Hotels.com guest review
"I'm absolutley going back"
Except for out mini bar door being jammed closed unable to open, it was an awesome stay. Love the room and location.Genuine Hotels.com guest review
I was happy with the stay but what really was nice is when I had to go to airport and the front desk asked if I needed a car, and within a minute I had a private car and it was the day of the Superbowl so I expected delays, but they were ready and waiting which took a lot of stress out of my day and was a pleasant surprise that the trip was covered […] door to door Read moreGenuine Hotels.com guest review
"Feel at Home"
We had a great time. Room is a little small, however the location, friendliness of the staff, and convenience make this boutique hotel well worth it. We would like to thank all of the staff, but especially Daniella and Ana for making us feel like VIP's. We also ate at the hotel's bistro for breakfast and dinner and the food and service were excelle […] nt. Read moreGenuine Hotels.com guest review
Enjoyed my stay. Great customer service.Genuine Hotels.com guest review
I got delayed at JFK and choose this hotel for I night. It was inexpensive, clean and a great location. I would be happy to stay there next time for a couple nights.Genuine Hotels.com guest review
Very nice and clean hotel!! Close to everything! Will def go back and stay!!Genuine Hotels.com guest review
small Rooms, no hot water one day, Staff was very good,tried to do the right thing but it fell short. Spent time trying to find another hotel in case they could not get the hot water fixed.Genuine Hotels.com guest review
"no hot water in the morning!"
small rooms, no hot in AM, noisy street with windows not tightly closingGenuine Hotels.com guest review
We always try to book Hotel Mela first whenever we are in NYC. Never disappoints!Genuine Hotels.com guest review
"close to theatres and restaurants"
Loved the hotel, good service, just rooms very smallGenuine Hotels.com guest review
Room was ok if you like sleeping in a shoe box.Genuine Hotels.com guest review
"Wonderful weekend getaway destination"
This was such a wonderful surprise. Be sure to dine at the Saju Bistro, it too is like a little slice of heaven. We can not wait to come back. Perfect!!!!Genuine Hotels.com guest review
We enjoyed everything just perfect!?Genuine Hotels.com guest review
enjoyed itGenuine Hotels.com guest review
"Nowhere near a 3 or 4 star hotel"
I don't understand how people rate this hotel is so highly. Have never had a hotel room this small. I should post a picture as the room really looks like a closet with a bed stuck in. On a positive room was clean and staff was friendly but there are much nicer hotels in the are for the same price. Give it a 1 because this is supposed to be a 4 star […] hotel and it clearly is no where close. Aside from the room there is nothing special about this hotel (other than the attached restaurant). Hotel in general is small and drab with little amenities. Read moreGenuine Hotels.com guest review
"Incredible location with sacrifice to room"
Hotel Mela was clean and tidy however rooms were quite small. Aside from the Bed there is no place to sit or set items down. The location is amazing -- literally around the corner from Times Square. Staff were very attentive however on the first day we were having issues with hot water only to find out later that the Boiler was broken. They did get […] it up and running within 24 hours. Guests need to weigh price vs. location before booking Hotel Mela. Read moreGenuine Hotels.com guest review
"Pretty cool Hotel"
Overall for the price not bad hotel at all. The front desk rep was very nice upgraded me to the executive deluxe room very nice of him I wish I remembered his name but it was very much appreciated. I would definitely stay here again. The only draw back hotel is in the middle of the block no great views and no ice machine on my floor.Genuine Hotels.com guest review
"great hotel near times square"
had a great stay here. 20 years old, they had no problem locking the mini bar and letting me be on my own. perfect location.Genuine Expedia guest review
"Nice Hotel, Great Location"
Hotel had very reasonable rates, spacious rooms (by NYC standards) and was in a great location. Very good hotel choice!Genuine Hotels.com guest review
"Convenient for my purposes"
Hotel is modern and clean & convenient for subway, theaters, dining etc.. Staff are fun and helpful. Could use some racks and hooks in the bathroom, but otherwise the room was fine.Genuine Hotels.com guest review
Very good. You get for what you paid. Nice hotel. The only con: Very loudGenuine Hotels.com guest review
"Nice hotel just off Times Square"
The room was small but had everything I needed. Nice comfy bed and linens, nice tv, desk, wardrobe and small but nice bathroom with a good shower. The staff was helpful and courteous. Also, I felt safe.Genuine Expedia guest review
"These guys get it."
They listen, they are pro's - they made my stay not only good but great. I've stayed at 8 places downtown over the years - at least 8! Hotel Mela wins - Its where I stay when doing NYC, business or pleasure from now on. Sincerely, JimGenuine Expedia guest review
"Best NYC hotel experience"
Typically small room but spotless, friendly and helpful staff and ideal location for theater fans.Genuine Hotels.com guest review
"wonderful start to 2014"
I would like to say we had a blast. First time in New York. Great Hotel. The room we had was very small. But how much time do you really spend in a room while in New York. Great room Great start to 2014.Genuine Expedia guest review
Good for the price near everything in the theater districtGenuine Hotels.com guest review
"Great Location Excelent Customer Service"
Great location just steps from Time Square. Staff was courteous and very accommodating. I had never visited NYC before and heard a lot about how small the rooms could be, but I was pleasantly surprised with the amount space we had. I would def stay here again.Genuine Hotels.com guest review
Overpriced. The rooms are pretty small and is in not in the best condition. You are pretty much paying for the location.Genuine Hotels.com guest review
"well-suited for my needs"
Location is great, and the staff were very friendly. My room was small, but comfortable. Since I was traveling alone for business and only staying one night, it was perfect for my needs. My only (tiny) complaint is that when I took a shower, the water didn't get very warm (which I normally wouldn't mind, but it was frigid this weekend!).Genuine Hotels.com guest review
"Great value, couldn't have been happier"
Great location, friendly staff, reasonable prices. I've stayed there twice and feel like I have struck gold. I can't imagine staying anywhere else! Thank you for two excellent experiences!!Genuine Hotels.com guest review
"Good hotel downtown"
Everything went smoothly the front desk was friendly, all our needs we're met, felt comfortable and safeGenuine Expedia guest review
"Plenty of restaurants & theaters in area"
Room was a little close for comfort and found a walnut on the floor near side of bed. I am sure vacuuming this area must be very difficult for housekeeping. Also, forgot to put Do not disturb sign on door and maid knocked at 8:20. With a 12 noon check-out that was waaayyy too early to start checking rooms to be cleaned. She woke us up & couldn't find […] a way to leave tip....sorry Read moreGenuine Hotels.com guest review
"Friends in from Minneapolis..."
The helpfulness of the staff and their overall desire to ensure you have a great stay makes this hotel in my opinion the place to stay in NYC. The staff at the front desk were always pleasant and ready to assist. The fresh apples are a nice treat and homage to this great city. Its location is amazing, on the doorstep of Times Square, Shoppingt, Parks, […] and Theatre district. Truly was a great find for this born and bred New Yorker! Would recommend to all. Read moreGenuine Hotels.com guest review
My experience at the hotel was fine, but I would of preferred a more user friendly hotel being there with my daughter. I didn't like the parking situation being a couple blocks away, and pretty expensive for valet parking. I wish I had stayed at the same hotel I've been at a couple of times before in Times Square... the lobby was more user friendly […] and bigger, and the parking was included and across the street. It seemed like a good place for executives, not families. Our room was nice, but tiny! I could hear street noise at night... I don't recall ever hearing that in the other hotel I was in in Times Square. The staff was nice, but again... I just didn't feel very comfortable there like I could ask many questions. I would not stay there again, and wouldn't recommend it to anyone I know. Read moreGenuine Expedia guest review
"Amazing Hotel; in great location."
If you get a standard room check out sq. footage. You will want to upgrade. The standard rooms are ONLY 157 sq ft. The bathroom is larger than the living space, but the location, staff, service all amazing. I blame only myself for not noting the actual sq footage of the room. I am staying there again in January with an upgrade to a much larger size […] room for the staff made the stay well worth it. Read moreGenuine Hotels.com guest review
"Loved the location, great restaurants next door."
Very impressed with location and room.Great restaurants outside the front door of the hotel. Would recommend,and would return again. The personel were very friendly and helpful.Genuine Hotels.com guest review
"Weekend stay to see a play."
Everything I expected.Genuine Expedia guest review
"Really nice staff."
Xmas trip with daughter. Thank god we had twin beds bc it was the type of mattress that was bouncy and miserable to share. Very cute boutique hotel at Times Square. Perfect for our needs.Genuine Expedia guest review
Rooms were small ( expected ) but quite clean & efficiently laid out. Sheets had minor tear ( overuse ) - need to toss em when too old. Front desk staff, car valet & baggage gentleman couldn't have been more helpful, friendly & courteous. Only complaint - restroom in exercise area was very dirty with a clogged toilet and much debris ( towels, paper, […] etc. strewn across floor ) Read moreGenuine Expedia guest review
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