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The hotel is known for its friendly, personalized service, with a dash of Italian charm. Be sure to take advantage of Hotel Mela's complimentary Your Desires guest program, featuring a dedicated Manager of Desires to customize your stay. Craving your favorite snack and beverage after a long flight? You've got it, and it's free. During your stay, your in-the-know Desires agent can help you make the most of New York City, assisting with dinner reservations, theater tickets, and insider tips just for you. You can enroll in this program at check-in or prior to arrival.
Times Square and the Theater District abound in dining options to suit every taste and budget. The Saju Bistro at Hotel Mela earns rave reviews for its authentic French Provencal cuisine in a chic, casual setting. Head here before a night on Broadway, and the 3-course pre-theater menu will get you to the show on time.
After a night on the town, sink into your comfy bed with pillowtop mattress, Egyptian cotton linens, and soft duvet. Wrap yourself in a 100-percent Turkish cotton terry robe and settle down to watch a late-night movie or your favorite HBO series on the 26-inch LCD TV. Wake up to your own tunes via the MP3 connection on the clock radio. Refresh yourself with H2O+ toiletries, formulated with sea-derived ingredients. Stylish, contemporary guestroom decor includes soothing earth tones and New York-themed artwork. A small green plant in each room adds a fresh, welcoming touch to help you feel more at home in Manhattan's "concrete jungle". Wireless Internet access is free throughout the hotel, and there is a 24-hour fitness center with complimentary sports drinks. All rooms are non-smoking, and fines apply for smoking in rooms. Pets are welcome for a fee.
Loved the hotel; it was extremely clean as well as bright and cheerful. The staff was always friendly and helpful. My only complaint is that the bed, billed as queen, seemed more narrow than a queen, so was somewhat uncomfortable - I would recommend booking a king for a better night's rest.Genuine Hotels.com guest review
Absolutely loved this hotel!! The location couldn't have been better. We thought it was very clean and the beds we cozy! The staff was fun and friendly. We were sad to leave and cant wait to visit again.Genuine Hotels.com guest review
Hotel is in great location, rooms are small but well appointed. I did have an issue in that I was booked for a room with a queen size bed and received a room with a full bed instead. As it was late i just accepted it and went to bed. One other comment is a 16 oz bottle of water in the room was $10.25. Over the top price on a small item but leaves a […] bad taste to customers. Read moreGenuine Hotels.com guest review
courteous personnelGenuine Hotels.com guest review
"A Great Find"
I booked the Mela hotel on a last minute trip to surprise my daughter. I was pleasantly surprised with our stay. The staff was extremely friendly. Our room was small but spotless and well decorated and maintained. I have stayed many times in NYC and I must say this was one of the most quietest I have had and we just loved the pillows!Genuine Hotels.com guest review
Room small very nice and clean. Hotels.com we requested a queen bed and got a full and this could not be changed do to the hotel being full. Room clean and in in a great location. Virgil's BBQ is very good, also have small deli few feet away where you can pick up small items for your room or eat in. Starbucks right around the conner. Overall hotel is […] very nice and the staff, but the elevators are also small..guess the name " Mela " means closet. I do recommend. Read moreGenuine Hotels.com guest review
"Holiday long weekend"
Staff members were very nice! Hotel was beautiful! Only down fall our window showed the building next to use but welcome to New York! Very close to Times Square and we had an awesome time. The hotel was a little hard to find because there wasn't a large hotel sign but the room was great. I would stay here again in a heart beat!!!!!!Genuine Expedia guest review
"overall a nice stay"
pleasant enough hotel - although the rooms were on the small side, they were nicely furnished and appointed. Front desk was courteous and the only real negative was the ongoing overnight construction equipment nearby, though the hotel certainly was not at fault for that.Genuine Hotels.com guest review
Perfect condition and service, location in Times Square can't be beat, Saju restaurant is great, too.Genuine Hotels.com guest review
"Great location near Times Square."
I loved my stay at Hotel Mela and would stay again. My only criticism is that the rooms are small. The bathroom is feat and shower superb. A writing desk with ethernet cable for the fastest internet connection as well as wifi. The staff are personable and helpful. A great restaurant and bar directly next door and only 150M from Times Square. Surprisingly […] the hotel was quiet. Read moreGenuine Expedia guest review
"Amazing quality and value in NY"
This place lives up to the high rating that other travelers gave. Location was great and the room was spotless and large and well done. The staff was accommodating for late check out and leaving bags. The food at the Bistro was great and the apples at thedesk were a nice touch. Would defiitely stay here again.Genuine Hotels.com guest review
"Blew away my expectations!!;)"
I always heard horror stories about staying in NYC - small rooms, old hotels, places too noisy to sleep, etc. But this hotel was great, and while pricier than, say, a motel in a non-urban area, it was well worth it for this level of quality in this city. I would definitely go back.Genuine Hotels.com guest review
"Nice hotel in a great location!"
The room was smallish, which is typical of New York, but quite lovely. Would definitely stay here again. It was quite conveniently located to many good restaurants and all Times Square activity. Was impressed with how soundproof the room seemed to be and all the amenities offered. The staff was more than helpful (especially helping us get to the airport […] in time for our flight!). Read moreGenuine Expedia guest review
"Small room, but very acceptable"
Staff was friendly, room was small (as expected). 1/2 block from Times Square, so good location.Genuine Hotels.com guest review
"Good stay...outstanding location!!"
Half a block from the action, Time Square. It's a small boutique hotel with big-chain professionalism. I was a little fatigued upon my arrival and would have loved to have been able to check in before 3:00pm but no worries.Genuine Expedia guest review
Very pleased with room. Little slow with service. But overall great price for very clean and comfy room. Will stay again. Great location!Genuine Hotels.com guest review
"Great Location. Room Clean and organized"
Nice hotel. Staff was adequate. Air Conditoner went out on stay. Overall decent value.Genuine Expedia guest review
It was good staff was very good carpet looks a little tired but that is the only thing negative. Location was fantastic and great restaurants near by.Genuine Hotels.com guest review
"Perfect location to see the heart of the city."
The hotel was extremely clean and the service was excellent. Our room air conditioner broke and they gave us the penthouse. What a treat. There are excellent restaurants in the area including the Bistro attached to the hotel. Wonderful place for all meals. Highly recommended.Genuine Hotels.com guest review
Great location, nice hotel, and very reasonable price for the location and quality. The Rey definition of a good value.Genuine Expedia guest review
"What it's about"
Hotels location is perfect! Half a block from Time SQ. very clean and comfortable rooms,small but decent for NYC. Wonderful staff, front desk lady actually chased us down the street to correct the directions we were given... (Saved us a lot of hassle). Would recommend if your staying in town and need a place close by when pub crawlingGenuine Hotels.com guest review
"Nice hotel in Times Square"
Hotel is less than block away from Times Square and subway, easy access to Broadway and Rockefeller Center, and more. Staff is very friendly and helpful. Rooms are very clean, albeit small (smallest room option is certainly not meant for people wanting to lounge in the room with a group - but who is staying in their room all day anyway?). Have stayed […] at the hotel before and will continue to use in the future. Read moreGenuine Expedia guest review
"Centrally Located 1/2 block from Time Square"
Overall very good. Location great, service very friendly, not very good about helping us find budget friendly restaurants. We had to do that on our own. Also, did not know that they had a preferential car service with a better rate than we could get until after we were leaving.Genuine Hotels.com guest review
"Convenient great hotel"
Check-in was quick. Hotel was in a prime location. The hotel staff was courteous, polite and helpful!Genuine Expedia guest review
"Perfect in Every Way"
Over the past few years we have stayed at the Mela on several occasions, and every occasion has been a great experience. The rooms are always very clean and comfortable and the service excellent. For theater goers the location is excellent as well--just a few steps to TKTS and all the theaters, plus easy walks to Rockefeller Center, 5th Ave., etc. An […] added plus for us is Saju Bistro, right next door. It has become our favorite restaurant in NYC. Read moreGenuine Hotels.com guest review
Being a frequent traveller to NYC, I usually stay at a different hotel in the Chelsea area. This time I booked this particular hotel due to the location. I had family from out of the country staying at a hotel nearby and wanted to be in the same neighborhood. I normally would never stay in the middle of the craziness that is Times Square. My disspointment […] started when you walk in the room. It smelled musty, the tiny TV almost hit me in the head and the furnishings were just plain worn and aged. Further disappointment set in when I looked at the shower curtain....it was filthy and full of mold. The room was tiny, no night stands, no room for your bags, nothing. I could understand if it was cheap, it was not. I have paid just as much at MUCH nicer hotels throughout NYC!! Oh and did I mention, housekeeping knocked on the door at about 8am! Thanks, that was nice too!! Bed was lumpy under the sheets.... ugh...worst night ever.... Read moreGenuine Expedia guest review
"Great place if you want the basics"
A very small lobby, no restaurant in the building but they have an agreement with the French restaurant next door (not all too bad either). The room was small but impeccably clean. I actually lined the hotel a lot and would stay there once again.Genuine Hotels.com guest review
The Hotel Mela was outstanding, had a very pleasent and wonderful stay. The hotel was close to everything ie., Times square, plays, eateries and close to everything that I wanted to do. I would highly recommend to my friends that they stay at the Hotel Mela if in the Time square area. The service was great.Genuine Hotels.com guest review
"Very close to Times Square"
It was clean and conveniently located although the hotel room is tiny (about the size of a typical NYC apartment) and the bed was not very comfortable. With that being said, I would absolutely stay here again...if the price was right.Genuine Hotels.com guest review
"Fabulous place at Times Square."
This is one of the best hotels for the money that I have ever stayed in NYC. The location is in the heart of all the TImes Square activities, and everything about the room is outstanding. The bathroom was also very up to date! Wonderful restaurant right in the hotel. Great place--and, over the years I have stayed in many.Genuine Expedia guest review
"Small room, view of AC system"
Room was way smaller than expected and view was of an massive AC system. Not to mentioned the 8am jackhammering every morning which made it impossible to sleep in!! Other than that, location was great and hotel staff were very friendly.Genuine Hotels.com guest review
Great customer service and nice hotel.Genuine Hotels.com guest review
The hotel was very nice, the rooms are really small. If you are looking to be in the heart of Times Square and not going to spend a lot of time in the room, it's great. You can hear the sounds of people in the rooms next to you and out in the hallway, but overall nice. Will not book again though for the price, should have gotten a bit more room.Genuine Hotels.com guest review
Was close to everything that we had planned to do. Dinner at Virgils, Breakfast at the Red Flame, Walking distance to Centeral Park . Some of our other favorite restraunts ,and the Theater District.Genuine Expedia guest review
"excellent location for time square"
Staff were extremely friendly and helpful. Hotel is very clean and tidy. Everything you will need.Genuine Hotels.com guest review
"Times Square Gem"
I liked the hotel very much; the staff was friendly and very accommodating. We were allowed to check in at 11 AM. At departure, car service was secured for our return to the airport. We had the smallest room which is okay for a short stay but would suggest adding luggage racks for suitcase storage. Will definitely return.Genuine Hotels.com guest review
The first night the Air Conditioning was not working and we had to insist they put us in another hotel. That hotel room was a 7 foot by 7 foot cubicle. The people were very apologetic at the Mela but it was a bad beginning. The following days were just fine with good service and the room was cool.Genuine Hotels.com guest review
"Right in the Center of Times Square Great location"
Its a great location, right in the center of Times Square. People at the front desk are really friendly. The 1st room they gave me was really very small, but just on one single request they gave me a way bigger room. That was really sweet. Overall a great experience.Genuine Expedia guest review
Great !!Genuine Hotels.com guest review
"Cute hotel in Great Location"
Great place, Great Location. A little small but can't complain!Genuine Hotels.com guest review
I took my husband for his 30th birthday. The service was great but the most important is the LOCATION. Walking distance to most staples around midtown. They even upgraded our room! Another plus is the convenience of the subway stations around the hotel.Genuine Expedia guest review
"Nice newer hotel in times sq area"
clean, attractive room. Small, as you would expect in NYC, but laid out in a manner that was very functional. Perfect for one person, with a usable desk. Convenient if you need to be in the Times Sq area (my least favorite part of town).Genuine Hotels.com guest review
My husband and I choose hotel Mela for our yearly visit to New York. Unfortunately, the room was so small we were certain they had errored in making our room assisnment. Rather than the queen bed we requested, we got only a full size bed, no chair, no dresser, no nightstand. Just barely room for our luggage which consisted of one small suitcase. After […] asking , twice, for a larger room, we settled after the third try for a room that at least gave us a nightstand with a lamp. The staff appeared annoyed. We found out later from one of the clearning staff that all the rooms in the hotel are the same tiny size. The room was dark with no natural light, the carpet was dirty, and the bathtub water dripped all night.(very annoying). The worst part, we did not qualify for the resturant breakfast vouchers because we booked through Expedia ! What a dump! Read moreGenuine Expedia guest review
"Great Hotel for couple or "girls getaway""
BEST KEPT SECRET IN NYC!!!....Clean, great location, excellent staff. Wish it had rooms with 2 double beds and more rooms with 2 single beds.Genuine Expedia guest review
Somewhat disappointing for the number of stars awarded. Postage stamp room with almost no surface area to put anything down (taken up with the electronic bar) Closet would not allow for hanging a trenchcoat or dress. No desk or chair to sit on. Reception desk understaffed...long wait. Lovely view of an air shaft. How did this hotel get such a high rating??? […] Would not return there. Read moreGenuine Expedia guest review
"Comfortable and clean"
The room was comfortable and clean. The bed was extremely comfortable and I got a great nights sleep. The staff was very helpful. I do wish they had more information about nightlife, however. They only had 2 suggestions for places to go out to and only 1 place had a pass given by the hotel. Having more options and more passes for cover on a night out. […] Otherwise it was a great experience. Read moreGenuine Expedia guest review
"Typical NYC for good price"
Typical small room, small elevator, garbage night is loud NYC hotel. If I had to go back for business, I'd check W first to see if the rates are decent but otherwise would stay again. Both business and vacation travelers were in the hotel. The price was very reasonable for a last minute booking and the hotel accommodated my late arrival.Genuine Hotels.com guest review
"TO EXPENSIVE FOR A VERY SMALL ROOMS"
GOOD LOCATION, BUT VERY SMALL ROOMS ACCESS TO THE BED FROM ONE SIDE ONLY ,ITS NOT WORTH THE MONEYGenuine Expedia guest review
"Hotel Mela - Accommodations, service and location"
This delightful boutique hotel is found in the heart of Manhattan one block off of 5th Avenue. The room was clean, nicely furnished, with small but adequate space for New York accommodations. This was all great and made for a wonderful stay; however it was the staff that made the Hotel Mela even more special.....every time we entered or left, we were […] greeted, every request was handled warmly and efficiently, ice is delivered to your room on request, room service from the wonderful Bistro next store was excellent, and the concierge's recommendations were spot on...especially the Birdland Jazz Club.....what a lovely memory! With the excellent location, exceptional staff who don't know the word "no," and the very comfortable and pleasing room, you can't go wrong with this one. I will definitely return to Hotel Mela! Read moreGenuine Expedia guest review
"Breat hotel for a short stay!"
The bed was comfortable, the bathroom was clean although the towels were skimpy in size. The room was quiet- we didn't hear too many hallway or outside noises.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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