All hotels in Memphis, Tennessee, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
1177 Madison Avenue, Memphis, TN, 38104, United States of America, ‏‎866-925-8648
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.0 / 5Excellent

Score breakdown (from 234 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.2
  • Comfort
    4.2
  • Condition
    3.9
  • Neighborhood
    3.4
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
This hotel was perfect for our needs. It was clean and a five minute drive to downtown. The safe were helpful and went out if their way to assist. I was using the fitness room and missed breakfast; they offered me a bagel and coffee. Very thoughtful. The rooms were up to date and I loved the headboard lights to use while reading or using my lap top.
Genuine Hotels.com guest review
2 night trip Oct 1, 2014
Treacy Terracciano
US
5.0 / 5Outstanding
"GREAT HOTEL"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Staff was very helpful. When asking for directions & suggestions, they were cheerful & didn`t seem to mind at all. The location was close to Beale St., Sun Studios, Graceland. Very quiet & Small. The only complaint would be the elevator needs to have air conditioning.
Genuine Hotels.com guest review
5 night romance trip Sep 21, 2014
deborah
US
5.0 / 5Outstanding
"Great hotel, Good location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was in a good location, not too near downtown but close enough. If the trolley bus was in service it would have been even easier to get about. Good choice of restaurants within an easy 10-15 min car ride. All staff were very helpful and cheerful. The best thing about the hotel was Linda, one of the front desk staff. She went out her way to help everyone. Nothing was too much trouble, choosing restaurants, how to get somewhere etc, etc. She was a diamond.
Genuine Hotels.com guest review
3 night trip Sep 22, 2014
EMC
US
5.0 / 5Outstanding
"Nice place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice rooms, good price, and very comfortable bed. Will stay here again.
Genuine Hotels.com guest review
1 night business trip Sep 6, 2014
K. Hall
US
4.0 / 5Excellent
"Very nice stay!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Our room was beautiful, very modern, clean, and spacious. Staff was very friendly and helpful. I only wish breakfast was served a bit later!
Genuine Hotels.com guest review
2 night trip Sep 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Memphis Tenn"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location close to Beale Street. And other attractions. If going to Memphis for the BarBq don't it is not good I have had way better Here at home in Texarkanabest thing we had toto eat was at Deja Vu great food New Orleans style you won'sorry
Genuine Expedia guest review
Other trip Sep 5, 2014
Al
US
5.0 / 5Outstanding
"Good central location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Pleasant stay at a hotel close enough to downtown but far enough away not to have to worry about noise. Liked the fact that they had free parking for guests & that it was easy access off of I-240. Complimentary breakfast was decent with good variety of hot & cold items. Desk staff was pleasant & knowledgeable.
Genuine Hotels.com guest review
2 night trip with friends Aug 29, 2014
Chris
US
5.0 / 5Outstanding
"Cute Hotel, clean and safe"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Amazing customer service. Neighborhood may not be the best but I felt very safe at this hotel. Bed was super comfortable. Will definitely stay here again!
Genuine Hotels.com guest review
1 night business trip Jul 31, 2014
Sara
US
4.0 / 5Excellent
"Nice and clean. Very comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The staff is very friendly and completely take care of you. Good breakfast and plenty if food to choose from. My room looked and smelled brand new. Granite counters and nice bathroom. The only thing I didn't like was that there was no pool. It was really hot and sitting around the pool in the heat of the day would be nice. Very safe parking lot!
Genuine Hotels.com guest review
2 night trip Aug 22, 2014
Lloyd
US
5.0 / 5Outstanding
"Very great hotel w/friendly staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was my first visit to Memphis and the staff were very great about giving recommendations for places to eat. Very clean and comfortable room. Would definitely stay here again.
Genuine Expedia guest review
Other trip Aug 25, 2014
Michelle
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Comfy and great location!!! That's all I wanted to say, but Expedia says I have to type more so I'm just typing so they'll post it now.
Genuine Expedia guest review
Other trip Aug 24, 2014
Britney
US
4.0 / 5Excellent
"Great location, friendly staff"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
A very nice, basic hotel. There's nothing fancy here, but it was very clean, close to attractions, and served a nice breakfast. A great value for the money.
Genuine Hotels.com guest review
4 night trip Aug 7, 2014
Scott
US
5.0 / 5Outstanding
"Would Stay Again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
As a business women traveling alone I appreciate well maintained and secure locations. The staff was very friendly and the rooms clean. The beds are very comfortable and the hotel is conveniently located to the airport and downtown.
Genuine Hotels.com guest review
1 night business trip Aug 5, 2014
A Traveler
US
4.0 / 5Excellent
"Convenient to downtown!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Location was close to interstates and also downtown area. Very easy to locate and get to. Small place so noise level was great. Breakfast choices were good also.Staff friendly.
Genuine Hotels.com guest review
1 night trip Aug 3, 2014
Tim
US
5.0 / 5Outstanding
"Great hotel near downtown Memphis & Memphis Zoo!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Nice staff and great location. Loved it! Also had a good price.
Genuine Expedia guest review
Other trip Jul 29, 2014
Veronica
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Very convenient location to downtown Memphis. The trolley was out of service while we were there but it was really wasy to drive downtown and find parking. The room was fine....we did not really spend a lot of time there. It was clean and the bed was comfy. The breakfast was basic but good enough (cereal, bananas, bagels, yogurt, eggs, and sausage).
Genuine Hotels.com guest review
3 night trip Jul 9, 2014
A Traveler
US
4.0 / 5Excellent
"it was close to Beale Street in Memphis Tennessee"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It was nice! I will stay there again had a good time
Genuine Expedia guest review
Other trip Jul 10, 2014
Marco
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel was just what I needed: clean, quiet and near the highway. Close enough to everything in Memphis.
Genuine Expedia guest review
Other trip Jul 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Clean, Convenient & Courteous"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Overall a very nice stay. The staff was great. When I could not figure out the tv remote, the desk clerk ran upstairs and helped. When I waited an hour for the bus (that never came), the manager said "I'll drive you there." (I was going to Sun Studios, which was not far away...) It was too bad that the trolley was no longer running -- as that runs directly past the hotel. The only negative was the breakfast. But to be fair, it was comparable to the breakfast at most of the 2* hotels.
Genuine Hotels.com guest review
2 night trip Jun 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We came from Bonnaroo to visit Memphis and go to Graceland. The room was a great rate and less than ten minutes away from Graceland. King size bed and clean room and bathroom. Spacious, nice window and the staff was very nice. The breakfast in the morning had more than wax fruit and cereal which was awesome. The parking lot was gated and safe. Definitely recommend.
Genuine Expedia guest review
Other trip Jun 20, 2014
Kaitlin
US
3.0 / 5Good
"OK Hotel with a reasonable location"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel was nice and clean. I was concerned by some of the reports that said the hotel was in a poor area but we thought it was fine and didn't see anything that would cause us to worry. The hotel was clean, if a little soulless. Breakfast and staff were just on the OK side.
Genuine Expedia guest review
Other trip Jun 12, 2014
Dave
US
4.0 / 5Excellent
"Transport around the hotel is great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
The staff were great, good breakfast, comfy room, tours pick up from the hotel
Genuine Hotels.com guest review
2 night family trip Jun 2, 2014
Vickey
US
5.0 / 5Outstanding
"Great Hotel!!!!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Me and my husband stayed for only one night but we enjoyed our stay. The room was very clean and the bed was very comfortable. The hotel was just a few minutes from Beale Street...which was the reason for our trip. Staff was sweet and helpful. Breakfast was delicious too!!!
Genuine Hotels.com guest review
1 night business trip May 31, 2014
Chasity
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
very helpful. not a great breakfast, but the coffee was good.
Genuine Hotels.com guest review
1 night trip May 26, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall nice comfortable room. Friendly staff and great breakfast
Genuine Expedia guest review
Other trip Jun 2, 2014
A Traveler
US
4.0 / 5Excellent
"I recommend"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It is off of I 240 on Madison ave. It is close to the UT Center for health sciences, downtown, Sun studios and Beal St. Totally a great experience.
Genuine Expedia guest review
Other trip Jun 1, 2014
A Traveler
US
4.0 / 5Excellent
"Nice clean place"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was close enough to downtown so it didn't cost more than $10 to get to Beal St.
Genuine Expedia guest review
Other trip May 26, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The shower drain was slow drain in room 201. The staff was helpful. The location was great. Would recommend Gen X to others!
Genuine Hotels.com guest review
5 night trip May 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Felt luxurious. Fantastic bed, alll new. 5 minutes driving to downtown.
Genuine Expedia guest review
Other trip May 10, 2014
A Traveler
US
3.0 / 5Good
"Convenient location only a little out of the way"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Very friendly staff and a decent continental breakfast. Good central location for both midtown and downtown access, with the plus of free parking. Nothing outstanding (either positive or negative) about the room itself.
Genuine Hotels.com guest review
2 night business trip Apr 19, 2014
A Traveler
US
4.0 / 5Excellent
"Close to Beale"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Secure Hotel, Clean Rooms, Nice Staff! Fast Check in and called a taxi service for me!
Genuine Expedia guest review
Other trip May 5, 2014
YT
US
5.0 / 5Outstanding
"Nice hotel close to downtown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was friendly and the rooms were clean! We enjoyed or stay in May 2014!
Genuine Expedia guest review
Other trip May 4, 2014
Pat
US
4.0 / 5Excellent
"Good hotel, ...."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel, good location (convenient to all areas)....neighborhood isn't the greatest but if your not going for midnight walks...not a problem.......clean room, recently remolded, friendly staff....on the whole a good experience
Genuine Expedia guest review
Other trip May 2, 2014
A Traveler
US
4.0 / 5Excellent
"very decent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Close enough to downtown, accessible public transit, breakfast was good, friendly helpful staff (Erica, Jennifer and Linda) very clean and comfortable room.....great price!
Genuine Expedia guest review
Other trip May 2, 2014
Joanie
US
4.0 / 5Excellent
"Very convenient to downtown and midtown."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We were in town for a quick weekend getaway. This hotel was a pleasant surprise and very convenient to everywhere we wanted to go. Staff was excellent, room was clean, bed was excellent, continental breakfast was good.
Genuine Expedia guest review
Other trip Apr 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice & Friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
We enjoyed our stay. The front desk staff were friendly and very helpful, suggesting things to see and restaurants. The room was clean, attractive and comfortable. We thought the rooms were really nice for the price.
Genuine Hotels.com guest review
2 night trip with friends Apr 4, 2014
AV
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel was nice untill , I needed my room cleaned . The maid came at 4pm.so I went all day without towels.when I called downstairs the receptionist was very rude.
Genuine Hotels.com guest review
3 night romance trip Apr 4, 2014
unhappy guest
US
4.0 / 5Excellent
"Visit to Beale Street"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Wanted location near Beale Street and Graceland -- this was perfect! We could be at Sun Studio or at Beale Street restaurants and entertainment in a matter of minutes.
Genuine Expedia guest review
Other trip Apr 9, 2014
Sandy
US
5.0 / 5Outstanding
"Best Hotel in Midtown!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I have stayed here once before at Christmas and the staff were very attentive and courteous. The hotel is centrally located in Midtown close to the interstates. The rooms are always clean and comfortable. The free Wifi is a bonus. I would definitely stay here again!
Genuine Expedia guest review
Other trip Apr 3, 2014
B
US
4.0 / 5Excellent
"Small hotel, good price compared with other hotels"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Nice hotel but staff need more training, apart from linda who is excellent. Breakfast basic and nothing is replaced when depleted. Television in room never worked properly in 5 nights we were there. Room key card never worked and had to be replaced. No guest laundry, computer in reception very slow and chair almost on the ground.
Genuine Hotels.com guest review
2 night romance trip Mar 25, 2014
Paul brown
US
5.0 / 5Outstanding
"Perfect place to stay between Beal St & Overton"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The desk staff (Linda) was very friendly. Although it wasn't her job, she was very happy to assist us with arranging a cab and making good suggestions on what to do. I was very impressed with how clean everything was from the room to the lobby. I will definitely stay there again.
Genuine Hotels.com guest review
2 night trip Mar 21, 2014
David Cummings
US
4.0 / 5Excellent
"Great for the price."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Clean and quite. Not far from Beale Street, about a $10.00 cab ride. A lot less noisy than the hotels closer to Beale. I was pleased.
Genuine Expedia guest review
Other trip Mar 10, 2014
KLynn
US
4.0 / 5Excellent
"Nice Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Staff very helpful, rooms clean the only thing not very good was i could hear everything going on in the rooms on both sides of me.
Genuine Expedia guest review
Other trip Mar 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice quiet secluded hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent quiet secluded hotel will definitely stay here again.
Genuine Expedia guest review
Other trip Feb 17, 2014
A Traveler
US
4.0 / 5Excellent
"Great Stay!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel staff was very friendly. The beds were very comfortable. Great breakfast. And just down the road from UT. The walls are a little thin so you can hear others TV's. And the bathroom needed more lighting.
Genuine Expedia guest review
Other trip Feb 13, 2014
A Traveler
US
3.0 / 5Good
"Not bad for an overnight stay"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Nothing spectacular. But not bad either. Was passing through the area and needed a place to stay for the night. Breakfast wasn't great, and night front desk clerk was not overly friendly. Probably would stay closer to downtown next time as this hotel is a little ways away from downtown.
Genuine Hotels.com guest review
1 night business trip Feb 5, 2014
A Traveler
US
3.0 / 5Good
"No problems here."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Got this place mostly because I was moving and left a bunch of stuff in my back seat, and this hotel had what appeared to be fenced parking. The lot is indeed completely fenced except for the entrance, pretty well lit and it was pretty easy to park in view of the lobby. Few of the spots were clearly visible from the streets, and I guess it was ok because my car was not broken into the next morning. The breakfast was the usual stuff out of a package, but they had a waffle iron, like the ones you might've had in college dining halls. And let me tell you, that made the breakfast way better than most free hotel breakfasts. Coffee was acceptable.
Genuine Expedia guest review
Other trip Feb 6, 2014
George
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
No microwave in room but one in lobby. Pretty basic but clean and friendly.
Genuine Hotels.com guest review
3 night business trip Jan 15, 2014
KJ
US
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    3.0
Night desk worker was very rude and unprofessional. Worst ever.
Genuine Hotels.com guest review
1 night trip Jan 14, 2014
A Traveler
US
4.0 / 5Excellent
"Met my standards, and I'm picky!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I wanted to stay near downtown Memphis without paying downtown prices. I found that midtown was the answer. I chose this hotel because parking is free and breakfast is included and downtown was only one mile away. I found my room to be quiet, clean, and comfortable enough. I inspected the mattress & bedding and found a new-looking mattress and clean bedding (no hair, debris, visible stains, insects). Likewise, the bathroom met my cleanliness standards. (I don't expect perfection but I also don't like to find evidence of the last person who stayed there.) The trolley is a good way to get around if you are prepared. It costs one dollar per person, exact change/cash or coin only. Leave for your destination in plenty of time because it makes frequent stops. Evidently in the off-season it stops running at 6pm so be prepared to drive or call a cab instead if you'll be out later. Location appeared to be mostly safe; homeless folks are everywhere in Memphis so you will see them walking the sidewalks wherever you stay. We were two girls traveling alone and the homeless men we encountered simply smiled and nodded; we never felt afraid. The hotel has a 24 hour attendant and the entrance is accessible via guest keycard only in the late hours of the night. Breakfast was good. Choices included apple or orange juice, coffee, bagels or toast, yogurt, muffins or pastries, waffles that you make yourself, cereal, and fruit. I found the area to be clean and well-stocked. Overall good experience!
Genuine Expedia guest review
Other trip Nov 25, 2013
Brandi
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews