All hotels in Memphis, Tennessee, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1177 Madison Avenue, Memphis, TN, 38104, United States of America, ‏‎866-925-8648
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.0 / 5Excellent

Score breakdown (from 217 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.2
  • Comfort
    4.2
  • Condition
    4.0
  • Neighborhood
    3.4
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Very convenient location to downtown Memphis. The trolley was out of service while we were there but it was really wasy to drive downtown and find parking. The room was fine....we did not really spend a lot of time there. It was clean and the bed was comfy. The breakfast was basic but good enough (cereal, bananas, bagels, yogurt, eggs, and sausage).
Genuine Hotels.com guest review
3 night trip Jul 9, 2014
A Traveler
US
4.0 / 5Excellent
"it was close to Beale Street in Memphis Tennessee"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It was nice! I will stay there again had a good time
Genuine Expedia guest review
Other trip Jul 10, 2014
Marco
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel was just what I needed: clean, quiet and near the highway. Close enough to everything in Memphis.
Genuine Expedia guest review
Other trip Jul 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Clean, Convenient & Courteous"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Overall a very nice stay. The staff was great. When I could not figure out the tv remote, the desk clerk ran upstairs and helped. When I waited an hour for the bus (that never came), the manager said "I'll drive you there." (I was going to Sun Studios, which was not far away...) It was too bad that the trolley was no longer running -- as that runs directly past the hotel. The only negative was the breakfast. But to be fair, it was comparable to the breakfast at most of the 2* hotels.
Genuine Hotels.com guest review
2 night trip Jun 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We came from Bonnaroo to visit Memphis and go to Graceland. The room was a great rate and less than ten minutes away from Graceland. King size bed and clean room and bathroom. Spacious, nice window and the staff was very nice. The breakfast in the morning had more than wax fruit and cereal which was awesome. The parking lot was gated and safe. Definitely recommend.
Genuine Expedia guest review
Other trip Jun 20, 2014
Kaitlin
US
3.0 / 5Good
"OK Hotel with a reasonable location"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel was nice and clean. I was concerned by some of the reports that said the hotel was in a poor area but we thought it was fine and didn't see anything that would cause us to worry. The hotel was clean, if a little soulless. Breakfast and staff were just on the OK side.
Genuine Expedia guest review
Other trip Jun 12, 2014
Dave
US
4.0 / 5Excellent
"Transport around the hotel is great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
The staff were great, good breakfast, comfy room, tours pick up from the hotel
Genuine Hotels.com guest review
2 night family trip Jun 2, 2014
Vickey
US
5.0 / 5Outstanding
"Great Hotel!!!!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Me and my husband stayed for only one night but we enjoyed our stay. The room was very clean and the bed was very comfortable. The hotel was just a few minutes from Beale Street...which was the reason for our trip. Staff was sweet and helpful. Breakfast was delicious too!!!
Genuine Hotels.com guest review
1 night business trip May 31, 2014
Chasity
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
very helpful. not a great breakfast, but the coffee was good.
Genuine Hotels.com guest review
1 night trip May 26, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall nice comfortable room. Friendly staff and great breakfast
Genuine Expedia guest review
Other trip Jun 2, 2014
A Traveler
US
4.0 / 5Excellent
"I recommend"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It is off of I 240 on Madison ave. It is close to the UT Center for health sciences, downtown, Sun studios and Beal St. Totally a great experience.
Genuine Expedia guest review
Other trip Jun 1, 2014
A Traveler
US
4.0 / 5Excellent
"Nice clean place"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was close enough to downtown so it didn't cost more than $10 to get to Beal St.
Genuine Expedia guest review
Other trip May 26, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The shower drain was slow drain in room 201. The staff was helpful. The location was great. Would recommend Gen X to others!
Genuine Hotels.com guest review
5 night trip May 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Felt luxurious. Fantastic bed, alll new. 5 minutes driving to downtown.
Genuine Expedia guest review
Other trip May 10, 2014
A Traveler
US
3.0 / 5Good
"Convenient location only a little out of the way"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Very friendly staff and a decent continental breakfast. Good central location for both midtown and downtown access, with the plus of free parking. Nothing outstanding (either positive or negative) about the room itself.
Genuine Hotels.com guest review
2 night business trip Apr 19, 2014
A Traveler
US
4.0 / 5Excellent
"Close to Beale"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Secure Hotel, Clean Rooms, Nice Staff! Fast Check in and called a taxi service for me!
Genuine Expedia guest review
Other trip May 5, 2014
YT
US
5.0 / 5Outstanding
"Nice hotel close to downtown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was friendly and the rooms were clean! We enjoyed or stay in May 2014!
Genuine Expedia guest review
Other trip May 4, 2014
Pat
US
4.0 / 5Excellent
"Good hotel, ...."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel, good location (convenient to all areas)....neighborhood isn't the greatest but if your not going for midnight walks...not a problem.......clean room, recently remolded, friendly staff....on the whole a good experience
Genuine Expedia guest review
Other trip May 2, 2014
A Traveler
US
4.0 / 5Excellent
"very decent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Close enough to downtown, accessible public transit, breakfast was good, friendly helpful staff (Erica, Jennifer and Linda) very clean and comfortable room.....great price!
Genuine Expedia guest review
Other trip May 2, 2014
Joanie
US
4.0 / 5Excellent
"Very convenient to downtown and midtown."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We were in town for a quick weekend getaway. This hotel was a pleasant surprise and very convenient to everywhere we wanted to go. Staff was excellent, room was clean, bed was excellent, continental breakfast was good.
Genuine Expedia guest review
Other trip Apr 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice & Friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
We enjoyed our stay. The front desk staff were friendly and very helpful, suggesting things to see and restaurants. The room was clean, attractive and comfortable. We thought the rooms were really nice for the price.
Genuine Hotels.com guest review
2 night trip with friends Apr 4, 2014
AV
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel was nice untill , I needed my room cleaned . The maid came at 4pm.so I went all day without towels.when I called downstairs the receptionist was very rude.
Genuine Hotels.com guest review
3 night romance trip Apr 4, 2014
unhappy guest
US
4.0 / 5Excellent
"Visit to Beale Street"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Wanted location near Beale Street and Graceland -- this was perfect! We could be at Sun Studio or at Beale Street restaurants and entertainment in a matter of minutes.
Genuine Expedia guest review
Other trip Apr 9, 2014
Sandy
US
5.0 / 5Outstanding
"Best Hotel in Midtown!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I have stayed here once before at Christmas and the staff were very attentive and courteous. The hotel is centrally located in Midtown close to the interstates. The rooms are always clean and comfortable. The free Wifi is a bonus. I would definitely stay here again!
Genuine Expedia guest review
Other trip Apr 3, 2014
B
US
4.0 / 5Excellent
"Small hotel, good price compared with other hotels"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Nice hotel but staff need more training, apart from linda who is excellent. Breakfast basic and nothing is replaced when depleted. Television in room never worked properly in 5 nights we were there. Room key card never worked and had to be replaced. No guest laundry, computer in reception very slow and chair almost on the ground.
Genuine Hotels.com guest review
2 night romance trip Mar 25, 2014
Paul brown
US
5.0 / 5Outstanding
"Perfect place to stay between Beal St & Overton"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The desk staff (Linda) was very friendly. Although it wasn't her job, she was very happy to assist us with arranging a cab and making good suggestions on what to do. I was very impressed with how clean everything was from the room to the lobby. I will definitely stay there again.
Genuine Hotels.com guest review
2 night trip Mar 21, 2014
David Cummings
US
4.0 / 5Excellent
"Great for the price."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Clean and quite. Not far from Beale Street, about a $10.00 cab ride. A lot less noisy than the hotels closer to Beale. I was pleased.
Genuine Expedia guest review
Other trip Mar 10, 2014
KLynn
US
4.0 / 5Excellent
"Nice Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Staff very helpful, rooms clean the only thing not very good was i could hear everything going on in the rooms on both sides of me.
Genuine Expedia guest review
Other trip Mar 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice quiet secluded hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent quiet secluded hotel will definitely stay here again.
Genuine Expedia guest review
Other trip Feb 17, 2014
A Traveler
US
4.0 / 5Excellent
"Great Stay!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel staff was very friendly. The beds were very comfortable. Great breakfast. And just down the road from UT. The walls are a little thin so you can hear others TV's. And the bathroom needed more lighting.
Genuine Expedia guest review
Other trip Feb 13, 2014
A Traveler
US
3.0 / 5Good
"Not bad for an overnight stay"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Nothing spectacular. But not bad either. Was passing through the area and needed a place to stay for the night. Breakfast wasn't great, and night front desk clerk was not overly friendly. Probably would stay closer to downtown next time as this hotel is a little ways away from downtown.
Genuine Hotels.com guest review
1 night business trip Feb 5, 2014
A Traveler
US
3.0 / 5Good
"No problems here."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Got this place mostly because I was moving and left a bunch of stuff in my back seat, and this hotel had what appeared to be fenced parking. The lot is indeed completely fenced except for the entrance, pretty well lit and it was pretty easy to park in view of the lobby. Few of the spots were clearly visible from the streets, and I guess it was ok because my car was not broken into the next morning. The breakfast was the usual stuff out of a package, but they had a waffle iron, like the ones you might've had in college dining halls. And let me tell you, that made the breakfast way better than most free hotel breakfasts. Coffee was acceptable.
Genuine Expedia guest review
Other trip Feb 6, 2014
George
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
No microwave in room but one in lobby. Pretty basic but clean and friendly.
Genuine Hotels.com guest review
3 night business trip Jan 15, 2014
KJ
US
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    3.0
Night desk worker was very rude and unprofessional. Worst ever.
Genuine Hotels.com guest review
1 night trip Jan 14, 2014
A Traveler
US
4.0 / 5Excellent
"Met my standards, and I'm picky!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I wanted to stay near downtown Memphis without paying downtown prices. I found that midtown was the answer. I chose this hotel because parking is free and breakfast is included and downtown was only one mile away. I found my room to be quiet, clean, and comfortable enough. I inspected the mattress & bedding and found a new-looking mattress and clean bedding (no hair, debris, visible stains, insects). Likewise, the bathroom met my cleanliness standards. (I don't expect perfection but I also don't like to find evidence of the last person who stayed there.) The trolley is a good way to get around if you are prepared. It costs one dollar per person, exact change/cash or coin only. Leave for your destination in plenty of time because it makes frequent stops. Evidently in the off-season it stops running at 6pm so be prepared to drive or call a cab instead if you'll be out later. Location appeared to be mostly safe; homeless folks are everywhere in Memphis so you will see them walking the sidewalks wherever you stay. We were two girls traveling alone and the homeless men we encountered simply smiled and nodded; we never felt afraid. The hotel has a 24 hour attendant and the entrance is accessible via guest keycard only in the late hours of the night. Breakfast was good. Choices included apple or orange juice, coffee, bagels or toast, yogurt, muffins or pastries, waffles that you make yourself, cereal, and fruit. I found the area to be clean and well-stocked. Overall good experience!
Genuine Expedia guest review
Other trip Nov 25, 2013
Brandi
US
3.0 / 5Good
"Nightly Alarms"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
The animal hospital next door has a very touchy and very loud security system that went off two of three nights that we stayed there. Indeed it went off twice on one night. The police never arrived, so I'm presuming they were false alarms. So it's not a security issue. What it is is a peace and quiet issue. The hotel management should get their neighbors to address this issue ASAP b/c it marred what was otherwise a nice stay.
Genuine Hotels.com guest review
3 night family trip Oct 24, 2013
Alan
US
3.0 / 5Good
"Gen X"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
I felt very Gen X staying here
Genuine Hotels.com guest review
1 night romance trip Oct 18, 2013
Rob D
US
3.0 / 5Good
"Convenient trolley location to get downtown."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Good breakfast, quick and prompt service from the front desk. This hotel is smaller than I imagined but was a fair hotel for the price. Not too far from Beale street but we did pay $10 for a cab to get home after taking the trolley down. My boyfriend and I met in Memphis, neither of us having been before and we were both pleased. It was easy to locate off the interstate and the front desk was helpful finding places to eat and see while we were in town!
Genuine Expedia guest review
Other trip Oct 14, 2013
A Traveler
US
5.0 / 5Outstanding
"Clean, Quiet Accommodations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Staff was very friendly and helpful. This was our first time to Memphis and they all made it a lot easier to visit great sites.
Genuine Hotels.com guest review
1 night trip with friends Oct 6, 2013
Teresa
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Hotel would not be considered centrally located except my reason for visiting was a meeting at the optometry school across the street. Rooms were very basic but seemed clean. Bed wasn't bad but sheets and pillows had seen better days. Hallways are a bit claustrophobic but ok. Service seemed adequate.
Genuine Hotels.com guest review
3 night business trip Oct 3, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nothing special, but did the trick. Staff was friendly and helpful.
Genuine Expedia guest review
Other trip Oct 3, 2013
Christine
US
1.0 / 5Poor
"Thin walls and low staff"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
We were excited to see a bit of Beale Street in Memphis, but we didn't want to stay up all night. Unfortunately, we didn't get much of a choice. Sad to say, the management hasn't done a lot to insulate each room from each other. The walls are thin, so we heard every word when our neighbors came back from wherever they'd been, and they were NOT getting along. We didn't get a lot of sleep due to their loud arguing. The lumpy pillows don't help, and neither does the fact that for some reason GenX has hardwood floors in the hallway?! The staff here is nice, but there didn't seem to be enough of them to keep breakfast operating well. Never been anywhere that the front desk manager is also running the free breakfast.
Genuine Expedia guest review
Other trip Sep 30, 2013
DC Grrl
US
4.0 / 5Excellent
"Nice small hotel. Close to downtown"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good time . Only wish hotel had a pool. Staff offered good placrs to eat.
Genuine Expedia guest review
Other trip Sep 28, 2013
candace
US
4.0 / 5Excellent
"right next to SCO, best one to stay at near SCO"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Nice little hotel. Room didn't have towels in it so had to get some from front desk. Really helpful and nice front desk staff. Its a small hotel so they don't have everything but they are decent. should add more products selection to the store.
Genuine Expedia guest review
Other trip Sep 27, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel staff was great. Rooms average but clean
Genuine Hotels.com guest review
1 night family trip Sep 18, 2013
Renee
US
3.0 / 5Good
"Clean Room"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Room is clean, hotel staff are friendly. Did'nt like the breakfast buffet though, not much selection.
Genuine Hotels.com guest review
1 night trip Sep 11, 2013
A Traveler
US
3.0 / 5Good
"The hotel was Quiet"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
The hotel was located close enough to downtown; and quiet. The individual behind the counter was friendly, helpful and did chose a very quiet room. I am not sure the location of this hotel worked for me.
Genuine Hotels.com guest review
1 night trip Aug 13, 2013
Byron
US
5.0 / 5Outstanding
"Not far from area attractions"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
My visit was AWESOME! It was more than I expected and very CLEAN!!!! I would stay here again. I told my family about this hotel and they are staying there labor day weekend!
Genuine Hotels.com guest review
4 night trip Jul 24, 2013
KIM
US
4.0 / 5Excellent
"Nice hotel very clean rooms."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel staff help us out a lot and were very nice . My wife and I will be back and also we love the free parking.
Genuine Expedia guest review
Other trip Jul 29, 2013
charles
US
4.0 / 5Excellent
"At nights a car is definitely needed."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The staff was helpful and accommodating. They were prompt in addressing issues. The breakfast was good. The location was easily accessible to the highways and must see areas. I will definitely return to this hotel should I revisit Memphis.
Genuine Hotels.com guest review
3 night trip Jul 16, 2013
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews