"Family friendly, outstanding service"
Staff is outstanding, very friendly and courteous to all guests.Genuine Hotels.com guest review
Avoid Bow at the front desk. With smile on her face, she has been most unhelpful. Other than Bow, he rest of the staff were quite good. Overall it is quite good hotel with good rooms, restaurants and pools. I wished though it had better access to the beach. Also the food at buffet dinner on Thursday night was good but the band playing the music was […] not. Read moreGenuine Hotels.com guest review
"Good hotel for families."
Enjoyed a comfortable and pleasant stay. Good rooms with relevant facilities of a kitchenette.Genuine Expedia guest review
"Lovely Family Time"
Great Swimming Pools !!! Even though the rooms look much better in the photos , we really were not disappointed. Kids had a super time in the swimming pool slide & at the kids club. staying opposite Caron beach would have been a wiser choice but if its a quiter, less crowded Kata beach that attracts you then, Centara Kata is the place to stay!!Genuine Expedia guest review
"Nice hotel but there's no elevator."
We got a room on a third level at first. We got tried from walking up to the room because there is no elevator. Then we ask for room changing at the first floor because our mom is quite old. The staff agreed to give us a room at first floor on the second day of our stay.Genuine Expedia guest review
"Nice hotel, quite a walk to the beach"
Enjoyed staying at Centara Kata Resort, quite a walk to beach, around 15 minutes to get around Club Med to get to beach. Nice layout and very quite, never heard any vehicle noise in 2 week stay. Spa massages very good, each therapist trained 3 months on massage!Genuine Expedia guest review
"Sea and street shops in walking distance"
Polite and kind staff. The officer who lets the cars in the hotel area was very helpful when we asked where to find what. Hotel was flexible with personal requests. Breakfast was more than good but needs a bit more to be excellent -- my girlfriend had to request for soft boiled eggs because only hard boiled eggs were available the time.Genuine Hotels.com guest review
"Rough start, but sunny days ahead."
When we arrived at the hotel, we were informed that the room type we had booked (2 bedroom suite) was not available, despite the fact that I had booked 6 months in advance. We were offered 2 1 bedroom suites instead. At first, I was hesitant as my kids are 12 and 15, but the rooms were next to each other and right next to the pool, and the kids were […] ok with it. We moved to the room we booked after 3 days We were given free WI FI and a meal voucher for the inconvenience caused. Read moreGenuine Expedia guest review
"Nice hotel, hard mattress!"
This hotel was centrally located in Kata so was close to shops, bars and restaurants and the beach. The fitness facilities were really good. My only problem with the room was the bed. The mattress was really hard and there was not any way to get comfortable. The surrounding neighbourhood is ok but the room we were in is situated adjacent to the hotel […] driveway and you can hear a lot of the noise from people coming home from a night out. There's also a construction site on the other side of the driveway so if you like to sleep in, wear ear plugs! But overall we enjoyed our stay. Read moreGenuine Hotels.com guest review
"Nice Hotel and Grounds."
3 pools to choose from makes it ideal for adults who want to find a quiet area to read, sunbathe and swim, away from children. But at the same time ideal for families, with the main pool having a toddlers paddling pool Good choice of menu but bar prices a little on the high side. Staff always on hand to answer any queries and organize trips, taxis […] etc. Read moreGenuine Expedia guest review
"Great for kids"
Excellent resort for kids. Fairly priced food and drink. Many restaurants surrounding resort. Highly recommend. Would returnGenuine Hotels.com guest review
Short scooter ride or walk to the beach. Plenty of restaurants and massage surrounding hotel. Excellent pools and cocktails. Great for kids and familyGenuine Hotels.com guest review
"Excellent Hotel For Familes"
Hotel located about 10 minute walk away from Kata beach. Plenty of eating establishments within a minutes walk. The Emerald pool with a great slide for kids and a pool bar at the end for adults. Ground floor rooms in this area walk straight out on to pool area. If you are wanting a more relaxed pool the wave pool rooms are quieter. We had a 2 room unit […] which was really spacious and the kids had their own bathroom. Great games area with pool table, table tennis, xbox station and fooz ball. Daily activities eg: Thai cooking class. Vegetable carving, water polo. Kids club for up to 9 and a gym. Good variety of food at buffet breakfasts. Thai night was a good experience for kids. Read moreGenuine Expedia guest review
"Nice Place - would stay again"
Just spent 10 nights here with my husband and could not really fault anything. We had a few minor issues with our water pressure but it was quickly sorted out with no real disruption to us. Breakfast had a good selection to keep most people happy. We did not eat other meals in the restaurant opting to eat somewhere different each day. The room was spacious […] enough for the two of us, and was cleaned daily. Sheets and towels are changed daily we opted for a 3rd daily change to do our part in some water conservation. Our room was up near the back of the resort so was very quiet. The staff are all so friendly and always greet you with a smile. We used the ladies dressed in orange at the end of the entrance for massage and manicure. They are such a great bunch full of laughs, can't wait to see them again. We used a lady called Tae for all our bookings, turn right at entrance and she is on the right corner at a small counter. Great savings were made here. Read moreGenuine Expedia guest review
Pleasant and relaxing. Excellent meals and good swimming pools. For a family orientated hotel there should be staff on hand to control behaviour of adults in pool who have had too much alcohol and disrupt guests and little children enjoying the facility.Genuine Hotels.com guest review
"Pleasant hotel with extensive well kept gardens"
The hotel is located some distance from the busyness of Patong and a 15 minute walk from the beach. There are plenty of tailors and massage places nearby with small cafes a short walk away. This hotel is suited to those wanting a quieter holiday.Genuine Expedia guest review
"This is a very well-run resort."
The resort was excellent. Clean and all the staff were helpful. The beach is about 10 minutes walk through the town. From the map we thought it was closer but you have to walk around Club Med.Genuine Expedia guest review
"Kata in Comfort"
Great family hotel. Close to beach. The beds were a little hard.Genuine Expedia guest review
"Average hotel - better available"
Dirty brown water in room. Non-existent wifi (paid service). Poorly trained restaurant staff. Room smells of urine after cleaning - obviously dirty mop. Stinking fridge that had to be replaced. Plenty of smiles and apologies from staff but little action taken. Centara have better properties in the immediate area (Karon) which outshine this hotel. Sorry […] Centara but you need to buck your ideas up. Read moreGenuine Expedia guest review
"Our Thai Time!"
The Hotel ticks all the right boxes for a fab holiday! Staff were friendly and took the extra step if you had any queries! Security at front gatehouse! breakfast buffet is highly recommended! Great place to stay with children or teenagers! Well located next to restaurants shops and beach. The hotel has a shuttle service only one way to the beach. Excellent, […] gym! There's activities during the day in the pool ie. water aerobic. Happy hour, twice a day! X 2 headaches!! Our Thai time was relaxing!! Family from Melbourne, Australia April 2013 Read moreGenuine Expedia guest review
We enjoyed our stay ! Amazing staff at the hotel and restaurants who were very kind and friendly (especially my wife who has food allergies). I definitely recommend this place!Genuine Hotels.com guest review
酒店職員不熱情招待，又不幫忙搬運行李。酒店房間離接待室很遠，行很長路程才到，有些疲倦。Genuine Hotels.com guest review
"Wonderful spa hotel in central Kata, calm area."
Very well maintained and pleasant hotel. Very kind staff and excellent service. Very good off season pricing. Nice room and beds – we had a free room upgrade at no extra charge. Abundant buffé breakfast (as vegans we had special food made for us at no extra cost!) Close to the beach, restaurants and everything else in Kata, and even so a very calm and […] quiet area for this beautiful spa hotel with lovely recreational areas and 3 swimmingpools (1 heated and for adults only at the quiet area by the spa). (y) Read moreGenuine Hotels.com guest review
Vi havde en dejlig ferie på trods af skiftende vejr. Vi synes dog at altanmøblerne var for dårlige til et 4 * hotel . Det var slidte hvide plaststole. Vi boede i stueetagen lige ud til poolen. Super . Kan anbefales. Vi synes der var lidt for langt at gå til stranden men kunne jo bare tage hotelbussen. Alt i alt et godt hotel med sødt personale. Man […] bør nok ikke vælge hotellet hvis man vil have fred og ro . Men det er jo også et familiehotel med mange børn. Read moreGenuine Expedia guest review
就像去了國外住客多外國人，有泳池3個適合一家大小.Genuine Hotels.com guest review
"Fint hotell med alle fasiliteter i liten skala."
Akkurat passe stort hotell med hjelpsom betjening.Genuine Expedia guest review
Allt var super förutom att de tar betalt för WiFi. Lungt hotell, bra läge. Vilö tillbakaGenuine Hotels.com guest review
ダブルブッキングで二日目にカタからカロンのホテルに移動させられました。いろいろとカタビーチでの計画を立てていたのに…わざわざ徒歩圏内でどこでも行ける様にとこのホテルを選んだのに移動先は町から離れていてタクシー代がかなりかかり予想外の出費になりました。一日だけこのホテルを利用しましたが海まではそんなに遠くに感じない程度の距離で6才の子供は平気でした。プールはこじんまりしていて過ごしやすかったです。朝食は期待しない方がいいかもです。スタッフはほとんどの方が笑顔で嬉しかったですね。Genuine Hotels.com guest review
hotel correct et bien placé. très bon accueil du personnel aimable et attentionné. Bon emplacement, plage sympa avec des activités et des bons restos tout au bout. Piscine avec toboggan pour les enfants. Séjour parfait.Genuine Hotels.com guest review
잘관리되고 있는 호텔입니다. 직원들도 친철합니다. 다만 무료 와이파이없고 72시간 300밧받습니다.그런데,저희방 에서는 접속이 안되 불편했습니다. 호텔식당은 음식가격과 별도로 서비스봉사료와 부가가치세를 받아 첫날만 이용했고요.맛도 별롭니다. 조식부페 이용하시는 분들께는 괜찮다는 말씀전해드리고 싶네요..제일안좋았던건 방문당시 옆건물 공사중이라 많이 시끄러웠습니다.그에 대한 양해나 사전공지도 없었고요. 전체적으로 만족하지만 다시간다면 타호텔에 묻고싶군요.Genuine Hotels.com guest review
部屋をアップグレードしていただいたおかげで、プールビューのニ部屋続きのお部屋（1泊のみ。朝食なし）になりました。部屋は光がさしこみ明るいし、快適な滞在でした♪スタッフの対応もにこやかでとてもよかったと思います。バルコニーが広かったので早朝ヨガをやったり、海には行かなかったのでプールで泳いだりして、こじんまりとしたホテル内でのんびり過ごせました。ありがとうございました。Genuine Expedia guest review
"가격대비 꽤 괜찮은 호텔"
객실은 전체적으로 조금 오래되어 보입니다. 전반적으로 깨끗한 편이나 객실 샤워실 바닥에 쥐똥처럼 보이는 것들이 떨어져 있네요..;; 룸 청소한지 얼마 되지 않았는데.. 위치는 까타비치 까지 걸어서 10분 정도 걸리는 것 같습니다. 호텔에서 비치 까지 아침 부터 30분 간격으로 오전 11시까지 셔틀버스 운행합니다. 돌아오는 편은 없습니다. 썽태우가 지나가는 곳에 위치해 있는 점은 좋았습니다. 조식은 전반적으로 괜찮았습니다. 종류가 많지는 않습니다. 수영장은 3곳이 있고 한 곳은 풀 깊이가 1.5m입니다. 사람이 많지 않아 조용히 쉴 수 있습니다. 이 곳에도 비치 타월을 빌려주는 곳이 있으면 좋을것 같습니다. 비치 타월은 다른 […] 수영장이 있는 곳에서 빌려줍니다. 이 수영장은 조식 먹는 식당 바로 앞에 위치해 있고 풀 깊이가 얕은 곳에서 부터 1.3m 까지 다양합니다. 슬라이드도 있어 아이들이 놀기에 좋습니다. 실제로 아이가 있는 가족들은 거의 이곳에서 시간을 보냅니다. 때문에 조금 시끄럽고 혼잡합니다. 가장 마음에 들었던 것은 직원들의 친절한 태도입니다. 모두 잘 웃고 먼저 인사하고 항상 친절하게 알려줍니다. Read moreGenuine Hotels.com guest review
"Hotel très classe"
L'hôtel centra kata reste un hôtel très bien , il est bien situé à 10 minutes à pied de la plage de kata beach (navette disponible). L'hôtel est à proximité d'agence pour excursions, de salon de massages et de restaurants. Il possède trois différentes piscines très bien entretenues dont une avec jacuzzi, concernant le petit déjeuner, il est très varié […] avec sa touche sucré salé. Concernant la chambre, le jour de notre arrivée, on nous a donné une chambre où il avait des odeurs d'humidité et de moisi. On a transmis le problème qui à été régler de suite en nous changeant de chambre sinon à par ça grand lit, clim et jolie salle de bain. Malgré le petit souci de la chambre, je retournerais avec plaisir dans cet hôtel dont le personnel est très agréable. Read moreGenuine Hotels.com guest review
"WIFI no es Gratis"
Muy buen Hotel, excelente ubicación, sólo un detalle...WIFI no es gratis.Genuine Hotels.com guest review
酒店没有照片上显大。因为晚上到的比较晚，两间连通房被调整成一间套房，也不知道是升级了还是降级了。早餐比较简单，而且因为人多服务会有点问题。预定时就知道离沙滩有一点距离，但吃饭、预定一日游等各方面都很方便。Genuine Hotels.com guest review
Pæne værelser , dejlige pool , pæn morgenmad , det eneste minus var personalet . Det kedeligste vi nogensinde har oplevet i Thailand .Genuine Hotels.com guest review
"Très bon hôtel"
Impeccable . J'ai juste mis 4 sur le confort de la chambre à cause des matelas un peu durs.Genuine Hotels.com guest review
11/27/14 GylfiogAsa Hafnarfjordur, Iceland
Rooms very clean and cosy.Pools and the garden always clean and neat. Staff very frindley and joyfull. Service quick and smooth and you almost had that feeling that you where a part of a famely far away from home. Thank you all for a outstanding time. Gylfi and Asa
"Never got our deposit back"
11/24/14 Cecile m Pretoria, South Africa
The resort took 5000 baht for deposit and as we left to our next destination we were told it will be paid back that same day. And till today we have not received anything. So they basically stole the money
11/10/14 SarahTavola Doha, Qatar
We were visiting Phuket for almost four weeks with our young children, so we wanted to find a hotel that was reasonably priced but offered a high standard of service and good amenities. We definitely made the right decision choosing the Centara resort at Kata beach! The entrance is beautifully designed and the staff are kind and welcoming, which all helps to create a great first impression. The rooms are simple, spacious and very clean. There are four pools, one for adults only, one with a water slide, one little baby pool and one big, quiet pool with elephant water features. Our suite overlooked the water slide, which was perfect for us but if we didn't have kids I'd probably opt for a room overlooking the elephant pool. We requested a top floor suite to avoid mosquitoes at ground level and so our kids couldn't run out straight to the pool. It was also nice to have the views. Our suite came with a kitchenette which was very handy, although in the end we didn't use it that much because we had such a good choice of tasty, cheap food to buy! The food in the restaurant was absolutely delicious and the lovely staff always made an effort to be kind to our children. The buffets are particularly good value with excellent choice. The resort is ideally located because you can literally walk out of the entrance and you are on the street with a great choice of shops, restaurants and massage places. We'd go for a massage most days and found lots of bargains in the markets! The beach is also only a short walk away, and it's just a quick tuk tuk ride to Karon beach too (which we thought was nicer than Kata beach). I looked into staying at other hotels with water slides, but they were all more isolated and you would have to get a taxi or a tuk yuk to go anywhere. We loved the convenience of Centara Kata. It's easy to spend entire days without leaving the hotel; the pool with the water slide has jacuzzi beds and on certain days the kids can go inside big inflatable water balls and run across the water! We'd alternate days in the pool with excursions around Phuket. We always used the hotel mini bus, which was the same price as standard mini buses you can hire on the street, and the drivers were always very safe and friendly. Some of the places we visited were: Karon beach, Big Buddah, the elephant shrine at Promthep cape, monkey mountain (where you can feed wild monkeys), Bangpae waterfall, the gibbon rehabilitation centre, Kathu waterfall, Phuket old town, the trick eye museum, Patong, Bang tao beach, Surin beach, the botanical gardens, cashew nut factory, orchid farm, Centara water park (as a Centara guest make sure you ask for discounted tickets, the difference is huge), Tri Trang beach (the best swimming beach in low season), Dino mini golf, the Indy market (catering for young people with lots of craft stalls and a live bad), expo market, Karon temple market, Otop market, the weekend night market and various temples and look out points. We also went to the Simon Cabaret show (hilarious and brilliantly entertaining). my husband went to the muy thai boxing and we went on three day trips: John Gray sea canoeing ('Hong by Starlight', an absolute must-do and the highlight of our trip), Coral Island by shared speedboat (overcrowded) and a private speedboat trip to Koh Phi Phi (fantastic). The staff at the hotel were always very helpful with advising us what we could do and we were never short of activities. We were all sad to eventually say goodbye because we'd had such a great holiday. I'd definitely recommend this hotel to anyone who's looking for a great place to stay in Phuket that's fantastic value for money. N.B We avoided all attractions that involved using wild animals for entertainment, such as Fantasea, elephant rides and having your photo taken with a monkey, because of the horrendous way these animals are captured and treated. Please think twice if you are considering any of these activities and google the ethical reasons why you shouldn't support them. Thank you.
"Great relaxing resort."
11/03/14 Peter O Wagga Wagga, Australia
Visited in mid October 2014 and found the resort to be great. With three pools you can always find a nice place to relax. Friendly staff and breakfast was up to normal Thai resort standards. The gym was better equipped than many hotels with working machines and free weights. Only slight problem was lack of water pressure in second floor room. Plenty of things for kids to do, playground, waterslide, table tennis, video games.
"Another great stay at Centara"
11/01/14 emmanorman28 Wellington, New Zealand
This is the second time we have stayed at a Centura accommodation. In Decemeber 2012 we stayed at Centara Karon Beach and this time Kata beach. Both hotels aarily similar which is good so you know what to expect. Kata beach on is slightly further from the beach, so if your a beach goer, Id stay at Karon beach centara. Breakfast was great, though I missed the banana roti they served at Karon beach but this buffet had awesome food as well. Staff are always so friendly and awesome for couples and families. We had a room at the lower level of the pool which was great as we could just walk out a veranda and jump in the pool. Only downside was the travel buses that we parked outside our backdoor and started up there engines very early in the morning. We were also woken up by some person knocking on our door obviously trying to find someone who was going to miss the bus. Id recommend staying here.
"An ok 3* hotel a little out the way"
10/30/14 Hanane F London, England, United Kingdom
Having stayed at centara karon beach before my expectations were high as their karon beach hotel was a very pleasant stay. First impressions were that the hotel is a little run down. However it was clean and staff were friendly as most Thai people are. Check in was long but there were 12 of us so can be expected. Rooms were clean and spacious and bathroom nice and clean too. Needed more hangers and a full length mirror though. The hotel is south phuket and a little out the way. I wouldn't stay here again but not because of the hotel but I wouldn't stay in Kata again it's just too far from everything for me. If you're looking for a good basic hotel with a pool fairly near shops then this is ok. If you want to be a bit closer to the beach etc try centara karon beach. Happy holidays!
10/27/14 633Kate Telford, United Kingdom
Fantastic hotel, great location, Had problem with hot water in first room hotel soon changed us to another room by pool, nothing to much trouble for them, lovely spacious rooms, very friendly staff especially Bhum lovely lady , we had room 9108 great location.
"Excellent friendly resort"
10/26/14 N7610PYmichael Bangkok, Bangkok, Thailand
Centara Kata resort is a lovely with very friendly staff. It is one of those resorts where guests tend to come back year after year, that in itself says a lot, This is a family hotel and there are lots of children, the guests are friendly, even the Russians are friendly and nice. Breakfast is good, never tried dinner or room service. Swimming pools are good. I am happy to recommend this hotel to families with children
"Excellent family resort"
10/26/14 darrylw322 Bendigo, Australia
Fantastic resort, from security guards / reception / staff / cleaners all welcoming and helpful. Bar staff a little slow in serving and left empty glasses and plates laying around but thats my only negative, and a small negative. Activity staff need a special mention as they looked after the kids and always happy to help out. Resort credit helps with costs , well worth exploring Second stay and will be back again. Excellent resort
"Great Place to have a hoiliday - for Australians"
10/24/14 Alex S Brisbane, Australia
I would like to thank the staff and management for a great two weeks, and a special thanks to Bee Sukanya and Bum Ampoon for showing a very high level of customer care. They made our stay just so friendly and welcomed us each day with a smile. The room was great and a and had a king size bed. The pools were all kept very clean. During our stay we had a couple of blackouts due to thunderstorms but it was quickly rectified. The breakfast each day was just great, it was amazing to see the cook whip up an omelet in a couple of minutes. The Breakfast menu included so many different foods that a customer would have to be pretty fussy not to appreciate the breakfast supplied (for instance there was cereal, toast, freshly cooked omelets, made to your selection of fillings, freshly cut salad vegetables, freshly cut fruit including paw paw, watermelon, pineapple, banana. We stayed in an area of the hotel where the pool was for adults only, so our stay was very quiet and peaceful. After two weeks, even the guards at the gate would have a smile and a joke with you. All the staff would greet you with a smile every time you walked by them. The only down side was the tailor J.Armani across the road. My wife was not happy with the work he did for her. My wife also had some tailor work done by Valentino (just down the road across from the pedestrian crossing) and was very happy with the garments they made for her.
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