"Not a true hotel!"
Having booked a queen size bed AND a sofa bed, we were shown to a room with just a sofa bed. Refusing this, we were then somewhat reluctantly given the key to a room with a queen size bed and a somewhat old sofa bed that was sagging. Also, having paid for everything in advance, we were told that there would be a $7+ daily housekeeping fee. I declined […] this and told the staff to sort it out, which they did. The receptionist was wrong and I was right in that it had been paid in advance. Unlike a regular hotel, there is no daily housekeeping and you have to go to the front desk for everything you need, from toilet tissue, clean towels, pool towels, etc.. The room itself, apart from the old sofa bed was adequate albeit dull and dreary as the sun never reached the room and it overlooked the car park. The pool is named 'winding river'. Interpret this to mean too narrow and too curved to swim, but okay for kids. The hot tub was small but fine. Being a Diamond resort, there was a very short (three minute) sales pitch to go and have a longer sales pitch with promises of free snacks, free hotel stay, and $50 credit card. We declined, and the lady saleslady's smile dimmed somewhat. Would I stay here again? No! Read moreGenuine Expedia guest review
"Wonderful, comfortable, relaxing...."
We will always stay here if the prices remain as reasonable as they are currently! This place has a clean, comfortable, home-like atmosphere and we very much enjoyed our stay. Hopefully they will replace the couch though, because it was not comfortable (seat sank down nearly a foot when two people used the couch) but other than that, no complaints. […] Great view from the balcony, comfortable bed and pillows, nice kitchen. Read moreGenuine Hotels.com guest review
"Great stay at North Tower"
The 2-bedroom suite in North Tower was very nice, spacious, and clean. We had 6 and all fit very comfortably. It had 2 bathrooms, tile floors, 2 queen beds, sofa bed and two balconies with ocean view. We were on the top floor and early morning or late at night we heard very loud noises from the roof sounded like thumping. I'm a heavy sleeper so once […] I get sleeping I didn't hear it any more. Has middle table, dining table, bar top counter chairs. Full kitchen. No washer/dryer in the room. Nice pool and nice small indoor pool in South tower. Will consider staying here again. Read moreGenuine Hotels.com guest review
Response by The Cove On Ormond Beach Thank you, please return to visit us again soon as we are already looking forward to welcoming you back!
We loved our room! Cozy and clean. Friendly staff!Genuine Hotels.com guest review
Response by The Cove On Ormond Beach Thank you for your kind comments!
Room was very clean. Couch was very uncomfortable. The mattress on the sofa bed was awful, stained and just discusting. Luckily we brought our kids sleeping bags so they didn't actually touch it. If it wasn't cold during the time we went, they would have slept on the floor, it would have been just as soft. haha The queen bed was very comfortable. We […] didn't use any resort facilities so can't comment on anything but the room. Read moreGenuine Hotels.com guest review
will not stay aginGenuine Hotels.com guest review
"Nice staff and clean. Close to the beach"
wonderful experience. was a nice time to go as well. Cold in Ohio nice weather in Florida.Genuine Expedia guest review
One stay was booked only one day in advance through Expedia. Upon arrival the front desk had no record of our reservation and could not find it even after I provided the itinerary confirmation information. Staff was very accommodating and found a room for us. Although a bit frustrating and time consuming, everything worked out. Note that toiletries […] are not provided here so bring your own. Also, we needed linens and blankets for the pull out couch which required a visit to the front desk as they were not in the room and nobody was available to deliver them to us at 8:00 pm. Great location, decent room. Read moreGenuine Expedia guest review
"Location location, NICE"
Very nice hotel, clean and roomy, the facilities were number 1, and going thru Expedia made it all possible.Genuine Expedia guest review
"Really great place to stay in Ormond Beach."
The room was very clean and well equipped for our week long stay with adequate towels, dishes, and towelitries etc. The staff was very friendly and helpful. Would highly recommend this hotel to everyone.Genuine Expedia guest review
Don't get the studio. The murphee bed is not comfortable. Hotel needs more upgrades.Genuine Expedia guest review
Response by The Cove On Ormond Beach We sincerely apologize that your stay with us did not measure up to your expectations. We understand that no one wishes to have their vacation tarnished by accommodations and amenities less than anticipated. As the property has recently come under new management, we are in the process of updating many different aspects of the resort. We're sorry that you were not satisfied with the beds in the unit. Our full sized, contemporary, pull out murphy beds are designed to optimize space and comfort in our studio units and have been popular with many past guests. We would like to welcome you back to our resort in the future and hope you will enjoy our enhancements the next time you visit.
"near a wedding location"
It was goodGenuine Hotels.com guest review
This was our second time stay at the Cove and my children are teenagers now. I was a bit afraid of them being bored but the lazy river along with the slide proves that they're never to old to enjoy the stay at the Cove. Already looking for another available week to stay.Genuine Hotels.com guest review
The best place to stay in Ormond Beach!!!!!!!!!!!! Great location, wonderful place to stay. We will stay here againGenuine Hotels.com guest review
No covered parking. Overall a great stay.Genuine Hotels.com guest review
"hotel was ok but needs upgrades"
wasn't what we expected for the price we paid. was supposed to have a jetted tub but we got a handicapped walk in shower. we were in the south tower and it is older and needing upgrades. The condo smelled like fish when we first walked in, had to keep patio doors open to air out as we don't like fish probably from people who had condo before us. Bed […] was comfortable and clean. Location was great for biketoberfest and parking was adequate. stayed three nights, heard the north tower is better so we may try again. Did not use the pool. Read moreGenuine Hotels.com guest review
"Great place to stay!"
Will definitely be back to stay again. The water slide is a lot of fun, the lazy river is a short trip around but it is relaxing. The room was very nice and spacious.Genuine Hotels.com guest review
"Great place to stay"
Room was nice, clean, had all the amenities needed for a vacation. Staff was friendly and helpful. View was wonderful. Only minus would be the bed. The box spring squeaked with every move. We would definitely stay again.Genuine Hotels.com guest review
"2day stay on the beach"
Only one elevator in south tower is just ridiculous. Contenental breakfast was sparse. Complimentary beach chairs and umbrellas was nice.Genuine Expedia guest review
"Nice Kid-Friendly Place"
We attended an event at The Cove which was aimed at kids in the 5 - teen age range. The facility is well suited to young people with the pool which includes the Lazy River and a small game room just inside. The kids were well behaved and did not deter from an enjoyable stay by guests without children. We enjoyed our 4 day stay!Genuine Hotels.com guest review
"Great Family hotel"
Front desk staff is very friendly and helpful. The rooms are comfortable and spacious. The property is family-friendly (we have 3 kids who love going here). We have stayed here 4-5 times, and enjoyed it every time!Genuine Hotels.com guest review
This place is great if you are traveling with children. The pool and the beach keep them entertained. My only complaint is that the floor in our room was really dirty, but everything else was clean. Great view of the ocean .Genuine Expedia guest review
"Great for families!"
Wanted to find something on the beach with a great pool, and this is it!Genuine Expedia guest review
"The Cove on Ormond Beach"
The condo was beautiful and close to everything, immaculately clean and well supplied. We didn't care for the check in at 4pm it seemed a bit late compared to other hotels, and check out was at 10am. We were told by hotel staff that they would call us when our room was ready, and we never received a phone call, and we were told to call at 7am on the […] day we were to leave to request a later check out, but when we called, we were told they weren't "granting" any more late check outs, so we were not sure why we were told to call in the first place. The overall stay was very nice, although the hotel has a lot of rules and regulations but probably the most difficult thing was the lack of parking., there were two cars and one car was made to park offsite which required a walk across a busy street to access it. I would stay on Ormond Beach again, but probably not at that particular location. Read moreGenuine Hotels.com guest review
"Not the Condo I paid for"
Upon checking in I found out I was not put in the condo I paid for. I was put in a 2bedroom with no granite countertops on kitchen. The room wasn't cleaned as well as I'd like but after being bombarded by the timeshare people at the front desk there was no way I was going back down there.Genuine Expedia guest review
It was a great place for the kids and adults. The only negative part was that as soon as you check in, you are directed to another desk where another employee tries to talk you into a 90 minute timeshare meeting. We were there during their slow time,so we did not have a problem with chairs by the pool or beach. Bout I can see wher it would be a problem […] during the peak times. Read moreGenuine Hotels.com guest review
"Great for kids"
Hotel and staff is great, Angela at front desk is very professional, customer care and should get a raise in next annually review. Hotels installations are great, my only complain is the common areas are over crowded. I think there are too many rooms for the size of pool and common areas. You have to wake up before 7am if you want to reserve table or […] chairs next to the pool, if not you are out of luck with no chairs to seat. Read moreGenuine Hotels.com guest review
as a 60 year old I found it to be too kid/family friendly. condo was more than adequate, the sofa bed acceptable.Genuine Hotels.com guest review
The appearance of the condos was attractive and clean. Check in was easy and the staff were friendly. The kids loved the pool, slide, and lazy river. These things entertained them for hours each day. We were pleasantly surprised to see the Cove offered beach chairs and umbrellas for the guest at no charge. Our week there was great and we will stay at […] the Cove again in the near future. Read moreGenuine Expedia guest review
We were there for a family celebration. Our family had 6 condos and friends in one more. We enjoyed our stay. We were able to use the owner's room one nite to get together. That was much nicer than all going out to a restaurant. We were able to chat much more and had platters and pizza for all. The kids and the adults enjoyed the water slide and lazy […] river. We loved being so close to the beach. The only downside was that the rooms could have been better soundproofed. Read moreGenuine Expedia guest review
"Great accommodations for the money"
Kids loved the slide and lazy river. For such nice accommodations, there was a noticeable lack of food or drink on the premises.Genuine Expedia guest review
"Very classy place to stay!"
The staff was great. The rooms were very clean. Great place to stay!Genuine Hotels.com guest review
"Weekend getaway with the kids"
I stayed with my family and 2 young kids on June1st-3rd, 2013. I was not happy to find that when we arrived the water features within the pool were not working at the time. Staff said the motor just died and they were working on getting it fixed. You can check out towels for the pool at the desk, which you sign out. Within a day I had to ask for additional […] room towels which you have to go to the desk for. There isn't housekeeping per se unless you pay for it. Also found there to be only 1 car pass given to guests. We had 2 cars so one car had to be parked at the overflow area which is across the street (busy) by the IHop. There is a commercial building in front of North Tower but you have to park there at your own risk as there isn't an established relationship with that business? Hmm , not sure why there isnt a relationship if you were to offer to pay them weekly for the spaces needed since they are closed? Something management should look into as it is very inconvenient to go back and forth for items. The parking spaces adjacent to North Tower are very small and hard to maneuver in and out of. We rented a 1 bedroom which was a good size. Strange floor plan for a dining room that could've been a smaller 2nd bdrm if they had wanted with its own balcony off it. Otherwise, my stay was good, but parking not so good. Read moreGenuine Expedia guest review
"Clean Hotel on the Beach"
Very nice clean hotel on the beach. We had two one bedroom and a studio. Rooms could be a bit bigger but worked out great!Genuine Expedia guest review
This was just what we expected! The kids LOVED the water slide and it was right on the beach! Beautiful rooms and nice location! We will definitely stay here again!Genuine Hotels.com guest review
"Great stay, as always!"
This is a great hotel. We have stayed at The Cove several years in a row. We have a six year old son and he loves the pool. We were actually upgraded to a room that faces the beach this year and the view was gorgeous. The room includes a kitchenette and a washer and dryer, so we had everything we needed. There are many restaurants near by and we love […] the seafood at the Charlie Horse. The pier and boardwalk are within driving distance. Staff are friendly and helpful and if you go there enough they remember you! We love this place and plan on returning next year. Orlando is about an hour away, but add a half hour for traffic. Book this hotel, you will not be disappointed! Read moreGenuine Hotels.com guest review
"A very good value"
We had an exceptional ocean view. The location in Ormond Beach is fantastic. This has been my third stay at the Cove. The hotel is a very good value for the money.Genuine Expedia guest review
"Always love it!"
We've stayed here a couple times a year for several years and it's always fantastic! Love the security, comfort and staff.Genuine Hotels.com guest review
We stayed in a studio suite for two nights. The bed was fantastic and the pool area was great for a crowd. Staff very friendly.Genuine Hotels.com guest review
"Excellent for the price"
This is my fourth time staying at The Cove, you cannot beat the price for what you get. It is not the Hilton but I cannot get a one bedroom apartment like room with a full kitchen. Makes the lack of restaurants not so bad. Great with kids, right on the beach, pool is simple.Genuine Hotels.com guest review
"I will be back next year!"
We had a wonderful time. All the workers were very helpful and pleasant. Fun Time. Our family will return next year.Genuine Hotels.com guest review
CONCIERGE AT CHECK IN WAS HORRIBLY RUDE. NO HELLO , NO WELCOME OR NOTHING. THAT IS NOT A GOOD FIRST IMPRESSION OF A HOTEL IF YOU ARE TREATED LIKE THAT WHEN YOU WALK IN. HOTEL WAS OK.Genuine Hotels.com guest review
"Great for a group"
This was perfect for a group of friends weekend getaway. The rooms are clean and nice. The full kitchen is very convenient. The pool is small but nice. The chairs and umbrellas on the beach are fantastic and the employees will set everything up for you in the morning. The only bummer is that there is driving on the beach in front of this hotel. (which […] is not the hotel's fault) Read moreGenuine Hotels.com guest review
Overall good. Staff was nice and helpfull. I was very surprised at the size of the indoor pool, it was way to small for our liking. It had rained most of the time that my family was there so we had to use the indoor pool. It was also dirty :(Genuine Hotels.com guest review
"Good hotel if your deaf."
We were put in a room with an elevator on each side of our room, the walls are paper thin and all night long it sounded like a rattling bulldozer. Told the front desk about it after the 1st night and their response was " oh that's too bad". Worst customer service ever.Genuine Expedia guest review
Excellent place to stay. Very nice staff.Genuine Hotels.com guest review
This is a grate place to stay . With a grate pool deck and water slide .Genuine Expedia guest review
great place for families with small childrenGenuine Hotels.com guest review
"Great place for families!!"
Check in was fast and easy. We were due to check in until 4pm but arrived at noon and was allowed to check in to a room within 15 minutes. The staff was helpful and pleasant. Our room was well appointed and had everything we needed. We had enough paper products to last the entire trip so no replenishments. We were allowed to swap out wet beach towels […] for fresh ones as many times a day as we wanted. The kids really enjoyed the pools and there were always enough beach chairs put out so that we were always able to get as many as we needed. Having boogie boards for the kids to use in the ocean was nice as well as innertubes to use in the pool and the slide. There was someone stationed at the pool down by the slide to ensure everyone used it properly. We were asked if we wanted to participate in the timeshare presentation to be upgraded to VIP status and declined. There was no pressure from anyone at that point a second time. Our stay was in the South Tower and it is a nonsmoking building as well as no one allowed to smoke on the balconies so being nonsmokers we appreciated that. The North Tower does allow smoking tho for smokers. I would recommend this property to anyone and if we are ever in the Daytona area again we will definitely stay there. Read moreGenuine Expedia guest review
when i made the reservation on hotels.com it stated I was reserving a ocean front room, but when i checked in, I had ocean view, which was fine, but this is not what i reserved. They were unable to change. it.Genuine Hotels.com guest review
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