Hotel Berna - Milan

Via Torriani Napo 18, Milan, 20124 Italy
Hotel Info: 020 3 027 8143
Guest rating 8.8 / 10
96% Recommend
(Neighbourhood average 7.7)
8.8 overall guest rating
Reviewed by 194 guests
Average for the neighbourhood is 7.7
"best hotel for everything!"
 by j from coventry
this is a perfect hotel for business or pleasure right next to central station rooms are good bri...
11/09/2008
45.48254, 9.2033
Hotel coordinates:

Street map

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Guest review summary

  • 8.8 Average rating: All Trip Types
  • 96% Recommended
  • 194 Reviews
  • 9.0  Hotel Service
  • 8.4  Room Comfort
  • 8.6  Hotel Condition
  • 9.2  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (194) 8.8
Business (13) 8.8
Romance (8) 9.0
Family (11) 9.0
With Friends (9) 9.6
All Others (153) 8.6

Overview

Location.
Situated in Milan's Stazione Centrale neighborhood, this family-friendly property is close to Grattacielo Pirelli, Piazza della Repubblica, and Public Gardens. Also nearby are Cathedral of Milan and Brera Art Gallery.

Features.
Hotel Berna has a bar/lounge and a coffee shop/café. Room service is available during limited hours. Business amenities include complimentary wireless Internet access, business services, and secretarial services. Event facilities include conference rooms. The staff can arrange concierge services and dry cleaning/laundry services. Additional amenities include room service during limited hours, laundry facilities, and multilingual staff. This is a smoke-free property (fines may apply for violations).

Guestrooms.
Amenities featured in guestrooms include air conditioning, minibars, and clock radios. Business-friendly amenities include wireless Internet access (surcharge), desks, and direct-dial phones. Bathrooms feature bathroom phones, hair dryers, and complimentary toiletries. Rollaway beds are available on request. All guestrooms at Hotel Berna are non-smoking.

Notifications:

Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 0203 027 81 46

Facilities

Services

  • Complimentary newspapers in lobby
  • Concierge services
  • Currency exchange
  • Laundry facilities
  • Multilingual staff
  • Parking (secure)
  • Parking (surcharge)
  • Parking garage
  • Room service (limited hours)
  • Safe-deposit box - front desk

Business & Event

  • 24-hour front desk
  • Business services
  • Conference room(s)
  • Dry cleaning/laundry service
  • Secretarial services

Rooms (all rooms include)

  • Air conditioning
  • Bathroom phone
  • Cable/satellite television channels
  • Cable television service
  • Climate control
  • Clock radio
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Desk
  • Direct-dial phone
  • Extra towels/bedding
  • Hair dryer
  • Housekeeping
  • In-room safe
  • Minibar
  • Non-smoking only
  • Rollaway beds
  • Voice mail
  • Wake-up calls
  • Window opens
  • Wireless high-speed Internet access (surcharge)

General

  • Air-conditioned public areas;
  • Bar/lounge;
  • Coffee shop or café;
  • Elevator/lift;
  • Number of floors: 6;
  • Number of rooms: 126;
  • Smoke-free property;
  • Television in lobby;
  • Umbrella;
  • Wireless (high-speed) Internet access - complimentary
Check-in time is 2 PM
Check-out time is Noon
Small pets considered

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Guestrooms Guestrooms

Comfort

One double bed. Desk. Wireless Internet connection. Cable/satellite TV. Clock radio. Complimentary minibar. Hair dryer. In-room safe. Guestrooms are all non-smoking.

All rooms include All rooms include
  • Air conditioning
  • Bathroom phone
  • Cable/satellite television channels
  • Cable television service
  • Climate control
  • Clock radio
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Desk
  • Direct-dial phone
  • Extra towels/bedding
  • Hair dryer
  • Housekeeping
  • In-room safe
  • Minibar
  • Non-smoking only
  • Rollaway beds
  • Voice mail
  • Wake-up calls
  • Window opens
  • Wireless high-speed Internet access (surcharge)

Comfort Double/Twin

One double or two twin beds. Individually decorated in a light, modern style with functional furnishings. Air conditioning, cable television, wireless Internet connection, complimentary minibar, desk, direct-dial phone with voicemail, clock radio, safe, and extra towels, linens and bedding. Bathroom with hair dryer, complimentary toiletries, bidet and telephone. Nonsmoking.

All rooms include

Comfort Double/Twin No Breakfast

One double bed. Desk. Wireless Internet connection. Cable/satellite TV. Clock radio. Complimentary minibar. Hair dryer. In-room safe. Guestrooms are all non-smoking.

All rooms include

Everest Room

All rooms include

Quality Double/Twin

One double bed or two twin beds. Desk. Wireless Internet connection. Cable/satellite TV. Clock radio. Complimentary minibar. Hair dryer. In-room safe. Nonsmoking.

All rooms include

Quality Double/Twin with 3rd bed

One double bed. Desk. Wireless Internet access. Cable/satellite TV. Clock radio. Complimentary minibar. Hair dryer. In-room safe. Nonsmoking.

All rooms include

Standard

One twin bed. Individually decorated in a light, modern style with functional furnishings. Air conditioning, cable television, wireless Internet connection, complimentary minibar, desk, direct-dial phone with voicemail, clock radio, safe, and extra towels, linens and bedding. Bathroom with hair dryer, complimentary toiletries, bidet and telephone. Nonsmoking.

All rooms include

Standard Plus

1 twin bed. Desk. In-room safe. Wireless (high-speed) Internet access - surcharge. Television - Cable service. Cable/satellite TV. Direct-dial phone. Voice mail. Clock radio. Minibar. Bathroom telephone. Hair dryer. Complimentary toiletries. Air conditioning. Climate control. Nonsmoking.

All rooms include

Superior Double/Twin

One double bed or two twin beds. Desk. Wireless Internet connection. Cable/satellite TV. Clock radio. Complimentary minibar. Hair dryer. In-room safe. Guestrooms are all non-smoking.

All rooms include

Superior Double/ Twin with 3rd bed

One double bed. Desk. Wireless Internet access. Cable/satellite TV. Clock radio. Complimentary minibar. Hair dryer. In-room safe. Guestrooms are all non-smoking.

All rooms include

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.

Area map

Hotel Berna Stazione Centrale

A short guide to Stazione Centrale

Milan’s central station is monumental; full of marbled halls, terraces and mosaic floors. It is Northern Italy’s largest and busiest station and, arguably, Europe’s most splendid. Most international and high-speed trains arrive here and there is easy access to the city centre by metro. Nearby soars the Pirelli skyscraper (Grattacielo Pirelli), Milan’s highest building and symbol of its prosperity.

see all hotels in Stazione Centrale

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Grattacielo Pirelli - 300 yards
  • Central Train Station - 400 yards
  • Piazza della Repubblica, Milan - 800 yards
  • Public Gardens (Giardini Pubblici) - 800 yards

0.5 - 1.0 mi

  • Porta Nuova - 1000 yards
  • Porta Venezia (Porta Orientale) - 1000 yards
  • Corso Buenos Aires - 1100 yards
  • Stazione Centrale - 1100 yards
  • Contemporary Arts Pavillion (PAC) - 1200 yards
  • Galleria d'Arte Moderne - 1200 yards

3.0+ mi

  • Milan Linate Airport (LIN) - 4.0 miles
  • Milan Malpensa Intl. Airport (MXP) - 26 miles
  • Bergamo Orio Al Serio Airport (BGY) - 27 miles
  • Lugano Agno Airport (LUG) - 39 miles

Reviews

Hotel Berna 2008.09.11
Recommended Trip type: Business "best hotel for everything!"

Reviewed by j of coventry on Sep 11, 2008

this is a perfect hotel for business or pleasure right next to central station rooms are good brilliant breakfast good staff and thay speak good english!!

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2008.09.09
Not recommended Trip type: Business "Will use again when I go back!"

Reviewed by J of London on Sep 9, 2008

Conveniently located to Central Station and Metro so accessibility to anywhere is on your door step. Close to the Shops and Sites. Our room was great, comfortable and most importantly clean. One day did not leave the room until 230pm and on my return room service had cleaned up - not expected as it was late Only negative is our bathroom looked dated but that is really being picky, but it did not bother us as it was large and clean Great service and very helpful staff, really looked after us and a bargain reasonably priced hotel

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2008.08.23
Recommended Trip type: All Others "Berna"

Reviewed by B of Lincoln on Aug 23, 2008

A comfortable, welcoming hotel with a fantastic breakfast!

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Hotel Berna 2008.08.22
Recommended Trip type: All Others "Great place for a short trip"

Reviewed by S of London on Aug 22, 2008

Well located for seeing Milan. Close to the central station and buses. A very good range of foods for breakfast. Complimentary snacks at 6-8pm at the bar and soft drinks in the mini bar in the room.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Hotel Berna 2008.08.03
Recommended Trip type: All Others "Excellent clean hotel!!"

Reviewed by K of Scotland on Aug 3, 2008

This hotel was of a really high standard. The rooms were air conditioned, had a free mini bar and were spacious and clean. We could not fault the condition of the hotel. The location is excellent for the train station, only a couple of minutes walk! Only problem was that breakfast is not included in room rate and was quite expensive!

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2008.06.01
Recommended Trip type: All Others "Excellent Hotel"

Reviewed by B of London on Jun 1, 2008

The staff were very friendly and helpful. The room was great and very clean. The hotel is situated in a convenient location, right near the main station. Excellent hotel! I would definately recommend staying here.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2008.05.24
Recommended Trip type: All Others "Hotel Berna"

Reviewed by J of Birmingham on May 24, 2008

This hotel is really nice and great value. The reception staff were very helpful and friendly. The staff we encountered at breakfast we not as nice or helpful as those on reception. The location is great for the Central Rail Station and Metro to get you everywhere in Milan. The metro to Duomo takes only 10 minutes and is very cheap at 1 euro each way. Overall enjoyed the stay and would recommend.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Hotel Berna 2008.05.06
Recommended Trip type: Business "Highly recommend - budget hotel in Milan"

Reviewed by s of London on May 6, 2008

Very clean, modern hotel with nice comfortable rooms. Free wireless internet for first one hour, really useful if you just want to catch up with e-mails. Friendly staff and hotel is close to good restaurants also.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2008.04.13
Recommended Trip type: All Others "Loved Milan"

Reviewed by T of Milton Keynes on Apr 13, 2008

This hotel is very close to the main station in Milan & convenient for the metro. Good buffet breakfast set's you up for the day ahead.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2008.04.12
Recommended Trip type: All Others "Good value"

Reviewed by C of Somerset on Apr 12, 2008

Htel Berna is in a good location fro exploring Milan and the Lakes, 100m from the metro and 200m from station. The breakfast is as good as all the reviews say, wth a huge choice available from 7am to 11am. The complimentary soft drink mini-bar, which is refilled daily, is great, and apples and biscuits are available throughout the day in reception. We stayed in a standard room, which was quiet and adequate, although smaller than some 4* hotels. I have given it a "3" as the bed was not as comfortable as I would have liked and the shower was more like a tap (no showerhead). The staff put the folowing day's weather forecast in the lift everyday, which was helpful, as was the free A4 sheet of news available in many languages at breakfast. The free internet in reception is also good. I would recommend this hotle as it is good value for money. The area you are in is not good for shops and restaurants, and a fair distance from the centre (ok if you can manage the metro - 10mins on direct line to Duomo). I have stayed in better 4* hotels, but for the price paid (£67/night) it was great.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 6.0 Room Comfort
  • 8.0 Room Cleanliness
Hotel Berna 2008.04.10
Recommended Trip type: All Others "My stay at Hotel Berna"

Reviewed by M of Liverpool on Apr 10, 2008

It was ok. The breakfast was really good and the area was perfect for the central station. We used the metro a lot so that was great. The area at night wasn't great but you can forget about that knowing you are only 10 minutes tube ride from the centre of milan. The service at the hotel was good and they provided a good service where they keep hold of your bags if your outward flight is late in the day. It is free of Charge.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 6.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2007.12.12
Recommended Trip type: All Others "We were pleasantly surprised"

Reviewed by S of Tunbridge Wells Kent on Dec 12, 2007

Although most of the reviews we read were positive, we didn't realise the hotel would be as good as it actually was. The staff were very helpful and nothing was too much trouble. The breakfast was lovely and as it was from 7 to 11 very convenient too. We decided on an executive room which, although it was on the other side of the street to the main hotel, was very comfortable. We would love to stay there again. Being near the Central Station is great.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2007.12.08
Recommended Trip type: All Others "Good base for exploring Milan"

Reviewed by a Hotels.com guest on Dec 8, 2007

Very close to railway station, where terravision coach dropped us off from Bergamo airport. Metro station nearby. Staff welcoming. Excellent breakfast. Good comfortable bedroom.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Hotel Berna 2007.10.29
Recommended Trip type: All Others "Good for a City Centre Hotel"

Reviewed by a of Poole, UK on Oct 29, 2007

Hotel is 5 mins walk from Milan Centrale train station and underground. Hotel tries to be have a "grand" interior, and is certainly clean and well run, but looking closely, it is clear that they are making the best of an old building and some old fittings. (standard) Rooms not very spacious. However, for a city centre hotel, it is perfectly acceptable - I've stayed in worse in Milan - the differenct between 3* and this, a 4*, is significant.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness

The following English reviews were posted by Hotels.com guests from other countries

Hotel Berna 2009.11.12
Recommended Trip type: With Friends "outstanding hotel"

Reviewed by caren of st louis on Nov 12, 2009

the front desk was extremely helpful! The hotel is beautiful - the bathroom met more than american standards - would stay there again

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.10.06
Recommended Trip type: All Others "Recent Changes"

Reviewed by Janey of Golden on Oct 6, 2009

We stayed at this hotel five years ago and found it to be a wonderful experience at a great location, and reasonable price. I upgraded our reservations to a superior room this time, and found the room to be much smaller and a bit more "worn" than our last visit. I understand the hotel has done some renovation and now has a special new section that obviously rate one step above "superior". A bit disappointed since our last visit, although front desk was most helpful and good breakfast buffet included with large selection of items.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Hotel Berna 2009.09.26
Recommended Trip type: All Others "Good value hotel"

Reviewed by J of Greenock on Sep 26, 2009

We stayed in the hotel from the 21st to 25th September 2009. From checking in we were made most welcome by the staff who were more than willing to answer any questions regarding how to get to destinations in the city. The breakfast was excelent with a choice of hot and cold food. The prices in the hotel bar were also cheaper than the surrounding cafeterias. I would recomend this hotel to anyone who is thinking of going to Milan

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.09.26
Recommended Trip type: All Others "Good value for money"

Reviewed by A of Moscow on Sep 26, 2009

Clean nice hotel (I stayed in the "new" building opposite the reception). Breakfast is excellent. Location - OK, but depends on the purpose of the trip. One area they could improve on - individual air conditioning: it is supposed to be individually set, but in reality you have to call reception to set it for you via their computer.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.09.22
Recommended Trip type: All Others "Great hotel"

Reviewed by c of ayrshire scotland on Sep 22, 2009

In Milan for a long weekend. Hotel was 5 minutes walk from central station where we were dropped off. Metro station just a couple of minutes from hotel door. Reception staff could not have been more helpful or pleasant. Dining room staff were very pleasant. Overall this is an excellent base for a stay in Milan. Will definitely recommend it to friends and family and I will stay there if I visit the lovely city again. Thank you Hotel Berna.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.09.21
Recommended Trip type: With Friends "Much better than expected"

Reviewed by Eric of Basking Ridge on Sep 21, 2009

We booked this hotel at the last minute and, being a three minute walk from Milan Central train station, we not sure what to expect. Upon arrival we were greeted by a friendly and professional staff and provided an upgrade to a larger room. The premium room was large, clean and very comfortable. The morning breakfast was wonderful - the best we had on our trip through Italy. About the only negative is that the street was a little noisy but that's to be expected in a downtown hotel. Close the window and crank the AC if it bothers you.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.09.18
Recommended Trip type: All Others "Good Deal!"

Reviewed by A of Roelands, Australia on Sep 18, 2009

We had two stays at Hotel Bernina, first for 3 nights, then 3 weeks later, for two nights. Each time we were impressed with the high level of courtesy and service from staff. On our second stay we were greet with a friendly "Welcome back" when we walked into reception. Our room was spotlessly clean, although the first was a little tired looking, and the bathroom in need of a little "facelift". However these were minor issues in view of the what we felt was a great deal. Breakfast is worth staying for. Contrary to what we have experienced in most European hotels of that standard, we were given a wide choice of foods, buffet style, each morning. Nothing seemed to be too much trouble for the staff. We really enjoyed our experience at Hotel Bernina and would definitely stay again if we return to Milan in the future,

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.09.16
Recommended Trip type: Business "Very good hoter"

Reviewed by I of Manchester on Sep 16, 2009

Very close to the central train station. Very welcoming and comfortable. Staff members are very polite and supportive. Breakfast is very good.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.09.11
Not recommended Trip type: Romance "Room OK service stinks"

Reviewed by Frank of Estero on Sep 11, 2009

The room was small but ok, the room service was bad and the concierge was quick with non Italian speaking people. The breakfeast was nice.

Overall Rating

6.0 out of value="10"
  • 6.0 Hotel Service
  • 8.0 Hotel Condition
  • 4.0 Room Comfort
  • 6.0 Room Cleanliness
Hotel Berna 2009.09.10
Recommended Trip type: All Others "Excellent Service Superb Staff"

Reviewed by R of Dublin on Sep 10, 2009

A very well appointed four star hotel that is kept in immaculate condition. The staff are very helpful and friendly. Rooms are very clean and tidy. The breakfast buffet is superb. High recommended.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.09.02
Recommended Trip type: All Others "TOP HOTEL"

Reviewed by g of kilmarnock on Sep 2, 2009

The Berna is by far the best hotel I have used in Milan. The staff are very helpful and hospitable. Cleanliness and comfort are excellent. Best kept secret is the breakfast.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.08.29
Recommended Trip type: All Others "best service and staff!"

Reviewed by Z of Nottingham, UK on Aug 29, 2009

hotel staff were great both at reception and in breakfast room. rooms clean, minibar free! 1/2 hour free internet in room via vouchers each day... was very useful to plan our trips and activities.. location great.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.08.28
Recommended Trip type: All Others "highly recommended"

Reviewed by k of leicestershire on Aug 28, 2009

a very good hotel pleasant helpful staff, very clean, pleasant bedrooms and public rooms and an excellent breakfast

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.08.27
Recommended Trip type: All Others "splendid"

Reviewed by T of Nr Manchester on Aug 27, 2009

we were upgraded to an executive room, which is across the road in what one must presume is a new part of the hotel - it was beautiful, decor, facilities, staff were very helpful and always cheerful. would recommend this hotel to anyone

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.08.26
Recommended Trip type: All Others "Had a good time but UNFORTUNATLY"

Reviewed by W of Sultannat of Oman on Aug 26, 2009

The hotel is realy great n the family n I would recomended it to all we know... If I will b in Milan again I'll sure stay there... but unfortunatly as I was in hurry to leave the room I left my white gold ring on the dresser n I'de really apriciate it if the hotel mail it to me... It's means alot to me.... I'm sure I left it there....

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 6.0 Room Comfort
  • 6.0 Room Cleanliness
Hotel Berna 2009.08.25
Recommended Trip type: Family "Excellent hotel for the money"

Reviewed by Ted of Berkeley on Aug 25, 2009

Well run hotel with friendly and helpful staff. Very good breakfast.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.08.19
Recommended Trip type: All Others "good value"

Reviewed by a Hotels.com guest on Aug 19, 2009

This hotel came across pretty much like the previous reviews-- nicely kept, good staff, and excellent location, if you're coming in via Milano Cenrale rail station. It's literally a 5 minute walk away, just down the block from the McDonald's (southeast of the stazione). We were basically only there for the evening, in transit from Lake Como, due to fly out of Linate the next day. There was an asian market across the street, and a couple restaurants in the vicinity, one pizza place which seemed popular enough. Our hotel desk clerk, however, suggested we walk 15-20' to the Mediterranea Brassierie for dinner, and this took us through more deserted neighborhoods, which made my wife feel a little uncomfortable. The restaurant itself, however, was very good and also fairly popular with middle-to-upscale clientale. I guess these folks either walked, too, or taxi'ed or drove themselves. We chose to walk more busy main streets on our way back, which made a slightly longer walk, but a little more enjoyable. Hotel Berna's breakfast buffet was very, very good-- the best we had in Italy, considering that we stayed mainly at 3 star hotels. The usual eggs, meat, etc., but also lots of fresh fruit, pastries, and, curiously, desserts like panna cotta and tirumisu?! Because we "were hotels.com" customers, we were given two free 30min passes for WiFi access to the internet, which was all we really needed to check email and do our online check-in's for the airport. Not sure if that meant we would have gotten more-- or fewer-- minutes if we booked another way. We'd probably stay here again.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.07.27
Recommended Trip type: All Others "Everything you need"

Reviewed by D of Manchester on Jul 27, 2009

great hotel in a conveinent location. Friendly helpful staff and excellent breakfast.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Hotel Berna 2009.07.27
Recommended Trip type: All Others "Fantastic hotel great buffet"

Reviewed by S of Dublin on Jul 27, 2009

Travelled as a couple and we found the hotel excellent. Staff were very friendly and organised tickets to the San Siro for us. The rooms are very clean and cool (important in Italian summers) The only shortcoming was that the rooms were smaller than we expected when looking at the sight. Although the location is right beside the main train/metro station, the street outside the hotel is frequented by ladies of the night throughout the day! However, as this hotel is much cheaper than many of its equivalents the staff, clean rooms and tremendous buffet breakfast make up for the small pointers above.

Overall Rating

10.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.07.23
Not recommended Trip type: All Others "Beware The Night"

Reviewed by s of cumbria on Jul 23, 2009

The hotel was great with very friendly, helpful staff. Our room was of a high standard and very clean. The down side to the hotel was the location at night! Prostitutes walked the streets from 7pm onwards, it has put me off staying there again

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Hotel Berna 2009.07.15
Recommended Trip type: With Friends "Good hotel"

Reviewed by a Hotels.com guest on Jul 15, 2009

If you can live without internet for the price you are paying then it's a comfortable hotel with great breakfast.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 8.0 Room Cleanliness
Hotel Berna 2009.07.08
Recommended Trip type: All Others "Prefect location if you're on a budget"

Reviewed by D of Taunton on Jul 8, 2009

The location of this hotel is prefect, it is about 5 mintues walk away from the Central Station and underground. Also the main street for local shopping is only half a mile away (not the top end shops). Staff are ever so helpful. Breakfast is brilliant, there are so many choices and it serve until 11am so you don't have to spend another 50 euros for lunch! We stayed in the superior room, the Non-alcoholic open bar and coffee bar is ONLY included if you book direct via their website, so we got stung for a bottle of water and 2 cans of soft drinks for 22 euros. The room itself is very dated, it looks like a B&B back in the 70s, it is very clean but the aircon was not working properly. The control will only go down to 27C, outside temp was 30C so I would not say it is fully aircon. My advice is to stay somewhere during the summer, the room gets very hot! I think this hotel is ok after all (if you book it with discount, i.e. stay 3 night and get 1 night free), will not pay full price for it tho.

Overall Rating

6.0 out of value="10"
  • 10.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 8.0 Room Cleanliness
Hotel Berna 2009.07.04
Recommended Trip type: Family "easy connecting stay in Milan"

Reviewed by a Hotels.com guest on Jul 4, 2009

LOVELY BREAKFAST

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.07.02
Recommended Trip type: With Friends "Great hotel"

Reviewed by Hilda of Miami on Jul 2, 2009

Hotel Berna is very well located, next to Central and Metro Stations.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.07.02
Recommended Trip type: Business "Outstanding Hotel"

Reviewed by Martin of Salt Lake City on Jul 2, 2009

We stayed here twice in the same month for a total of 9 nights. This hotel is very convenient to the Central Station and all public transport. The staff were excellent and most pleasant. They recommended local restaurants and checked travel schedules. Our room was most comfortable and everything worked! There was coffee and tea making supplies, complete with cookies, and a free non-alcoholic minibar in the room. These were restocked daily. The buffet breakfast which was included in the price was probably the best that I have encountered in Europe.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.06.27
Recommended Trip type: All Others "Excellent Hotel close to Central Station Milan"

Reviewed by A of Dingle Co Kerry Ireland on Jun 27, 2009

Charming well run hotel close to Central Station and Metro. Very helpful staff , wonderful buffet breakfast. A perfect place to stay in Milan. Rates very reasonable.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.06.24
Recommended Trip type: All Others "Excellent Location and Great Staff"

Reviewed by R of Cheshire on Jun 24, 2009

The hotel is located in a little side street 5 mins walk from Milano Centrale. In fact we had checked into the hotel 15 minutes after arriving from Florence. The room was comfortable with 2 pillows per person (Something my wife likes as she cannot sleep with 1 pillow!) An excellent breakfast in the morning set us up for the day. Only 2 minutes to the metro station for Milans excellent transport system 3 Euro for a day ticket. The only downside was the " ladies of the night " walking from the station to the hotel, this however metioned in most guidebooks.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.06.23
Recommended Trip type: All Others "convenient, comfortable night's stay"

Reviewed by Keith of Palo Alto on Jun 23, 2009

We stayed in the Hotel Berna for one night just before leaving Italy for home, primarily because of it's close proximity to the Milan Central Train Station. The room was comfortable, and the air conditioning was great after the heat of the day. The room was clean and well appointed. The bathroom was a bit small, but not really a problem. Good wireless internet connection. The breakfast buffet was wonderful! The best we had at any of our lodgings in Italy. My only complaint was that the taxis at the train station would not take us to the hotel, because it was too close! This would not normally be a problem, but my wife had injured her foot earlier in the trip and a quarter mile pulling luggage along was slow and difficult.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.06.22
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Jun 22, 2009

This guest did not leave a comment.

Overall Rating

6.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 6.0 Room Comfort
  • 8.0 Room Cleanliness
Hotel Berna 2009.06.22
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Jun 22, 2009

This guest did not leave a comment.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.06.20
Recommended Trip type: All Others "Best hotel to see Milan with ease brside Metro station"

Reviewed by N of Dublin on Jun 20, 2009

Executive type room. Very nice.free mini bar of soft drinks welcome to weary travellers. Breakfast especially good and staff cheerful.Glad to note safety door to bedrooms which only responded to Residents key.Would recommend highly.

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.06.15
Recommended Trip type: All Others "Hotel Berna Milan---excellent hotel"

Reviewed by a Hotels.com guest on Jun 15, 2009

Great location close to main train station Walk to shopping. Good restaurant Limone 4 blocks away Stayed one night , clean efficient and recently redone. Great breakfast included

Overall Rating

8.0 out of value="10"
  • 8.0 Hotel Service
  • 10.0 Hotel Condition
  • 8.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.06.12
Recommended Trip type: All Others "Best breakfast ever"

Reviewed by W of N Ireland on Jun 12, 2009

Very good, clean, comfortable hotel & really close to main railway station. Close to public transport and always easy to get back to central station. Excellent staff and free internet on four computers in lobby. Small number of working girls in street outside present no problem. Five different categories of room - hard to know which one you have been allocated - no indication of category on door of room. I think there should be.

Overall Rating

8.0 out of value="10"
  • 10.0 Hotel Service
  • 8.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.06.04
Recommended Trip type: Business "Excellent hotel"

Reviewed by a Hotels.com guest on Jun 4, 2009

Near the rail station with many restaurants around. Clean & Comfortable with a Fabulous Breakfast. Excellent, friendly staff. What more could you want?

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.05.30
Recommended Trip type: Family "Excellent Milan Hotel"

Reviewed by Lori of Jacksonville on May 30, 2009

Friendly staff, clean rooms with nice size bathrooms, every amenity needed including internet in the lobby. Breakfast was excellent and the train/subway station are 2 blocks away. Excellent choice if staying in Milan.

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness
Hotel Berna 2009.05.26
Recommended Trip type: All Others "Great Value & Location!"

Reviewed by a Hotels.com guest on May 26, 2009

We were very happy with our stay at Hotel Berna. The Breakfast was the best we had in all of italy. A great selection for food. We also loved that the hotel had complimentary beverages in the mini bar at no charge! That is unheard of. The location was just great as well. Very close to the train station which was convienient for us and easy to walk to take the subway to see the Duomo and other sights. We would definetly stay here again! :-)

Overall Rating

10.0 out of value="10"
  • 10.0 Hotel Service
  • 10.0 Hotel Condition
  • 10.0 Room Comfort
  • 10.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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