"Fancy boutiqe hotel, great location"
A Boutique Hotel, very good taste, The hotel is located in the center of the city, at the main avenue, really great location.Genuine Hotels.com guest review
Wonderful visit. Hotel is great. No too fancy but you aren't going to be staying in in Lisbon.Genuine Expedia guest review
"Exactly what you need"
Four of us stayed 3 nights at this lovely hotel arriving home this morning. The hotel is right in the heart of Lisbon and offers so many different places to see and eat. Our room was in the front of the building facing the main road but we were never aware of traffic noise. The staff were really pleasant and helpful and couldn't do enough to help us. […] Our room was spotless and the bed really comfortable. The bathroom was also spotless and super Molton Brown shampoo, body wash and body lotion was supplied.. TV and mini bar, AC. The only thing it lacked was tea and coffee making facilities. Read moreGenuine Expedia guest review
"Great hotel not far from the centre of Lisbon"
Title says it all. Only criticism is that due to the close proximity of a couple of 'night cafes', the music from them can be a little noisy. We didn't have any issues, but light sleepers might.Genuine Expedia guest review
"Perfect place for us"
This hotel is within walking distance of restaurants, public transportation and shopping. The staff were welcoming and took care of room maintenance problems quickly and efficiently. Our room was large and comfortable with a nice bath and shower and floor to ceiling windows, but unfortunately no view. I would suggest bath towels be replaced as they […] are quite tired. The breakfast selection has something for everyone, from fruit to cereals to eggs. Tea, coffee and port were available to guests in the lobby area, which was a very welcome touch. It was hot in Lisbon and a very efficient A/C was appreciated. The staff was always helpful in providing maps and information on places to visit. We highly recommend this hotel. Read moreGenuine Expedia guest review
Response by Heritage Avenida Liberdade Dear Guest, Thank you very much for your review following your stay with us. We were very pleased to know that you liked specially our location and staff. We took good not of your suggestions which will help us to improve our service. We look forward to welcoming you again and be able to offer you a very pleasant stay. Yours sincerely, Diogo Laranjo General Manager
"Exceptional accommodation in ideal location!"
A beautiful property! Luxe yet extremely comfortable. The staff was exceptional in both service delivery and recommendations. Courteous and professional. The hotel's location is perfect for exploring Lisboa!Genuine Expedia guest review
"Beautiful hotel in an excellent location!"
Wonderful experience from start to finish. We stayed at the hotel for 4 nights at the beginning of our trip to Portugal and on our last night before going home. Well located walking distance to the sights and the train station and also to some great restaurants. The rooms are beautiful with stunning views on the higher floors.Genuine Expedia guest review
"Lovely boutique hotel"
All in all a great experience. Fantastic location to explore the wonderful city of Lisbon. The staff were very polite and happy to help out. We had 3 young kids with us and although probably not the most appropriate hotel for this, the staff were very understanding and helpful. Only slight drawback was the A/C didn't seem to work particularly well in […] one of the rooms on the 6th floor which meant a slightly uncomfortable night's sleep. However, I would definitely go again (without kids!) and would recommend to anyone wanting to make the most of what Lisbon has to offer. Read moreGenuine Hotels.com guest review
"A lovely historic hotel with modern conveniences"
The hotel is small but with a grand appearance that only historic places have. It has a soothing atmosphere which keeps out the noise of traffic along the Avenida Das Liberdades. The rooms are spacious and retain that historic feel despite modern conveniences. Ours had a balcony to step onto. The hotel is very well located to visit the Lisbon sights. […] Lots of nearby restaurants. Free coffee and a glass of port each afternoon! Staff are very helpful and courteous. Read moreGenuine Expedia guest review
"Excellent hotel, excellent value"
We were delighted with the whole package, location great, staff lovely, room beautiful and breakfast excellent (especially the Nespresso machine... I can rarely get a coffee made by anyone else to taste just how I like it!)Genuine Expedia guest review
A great base for exploring Lisbon on foot. Comfortable, quiet and with excellent staff. Highly recommended.Genuine Expedia guest review
"Some very nice touches"
Stylish hotel in a good location with helpful staff and some nice touches - including a good range of teas and port available in reception for guests to help themselves. Our only gripe was that we requested two twin rooms and were allocated a twin and a double - not ideal for four ladies travelling on a girls' trip.Genuine Expedia guest review
"Great location and lovely hotel."
Lovely hotel. Comfortable beds, spotlessly clean, luxury toiletries. Great location in central Lisbon. Easy to walk to lots of attractions and to metro and bus stops. Friendly staff. Could not ask for more.Genuine Expedia guest review
"Excellent quiet city centre location"
Fantastic location within walking distance if everything. Very friendly helpful staff. Dud not eat breakfast in the hotel but ate in the numerous cafes surrounding it.Genuine Expedia guest review
"Boutique hotel in great location"
Given that the hotel is so central, we thought the room rate reasonable. Very near tube station, buses and tourist info office. Bairro Alto and Baixa 10 minutes' walk away. Main railway station even nearer. Nice big room and bathroom, with dressing gowns.Genuine Expedia guest review
"Charming hotel close to the city centre"
Hotel and staff were great. Hotel was fully air conditioned, our room was very spacious with both old world charm and modern facilities. The staff were especially helpful when my husband realised at the airport after clearing security that he had left his wallet in the wardrobe and arranged a taxi to bring it to the airport for us (have to say airport […] security staff were also extremely helpful in allowing him to go back out and in again). Our package didn't include breakfast - at €14 each we didn't bother and just ate out and althoUgh there was a mini bar in the room, there was complimentary tea and coffee and sherry and port in the hotel bar which was a nice touch! Read moreGenuine Expedia guest review
"A very enjoyable stay, friendly and helpful staff."
Just returned home after a four night break in Lisbon, and highly recommend this hotel. A hotel with high standards and very friendly staff. Although no actual restaurant or breakfast room, this added rather than distracted from the experience. Breakfast was served in the main lounge, come bar, come residents seating area, but was always of a very high […] standard, ample choice and quantity always available. Although small, the swimming pool was very enviting at the end of a tiring day sight seeing. Our room, No.45 exceptionally quiet, with large bathroom and three windows that opened onto small balconies. A fabulous room with comfortable beds. I would definitely use this hotel if visiting Lisbon again. Read moreGenuine Expedia guest review
We stayed in Lisbon for 4 days and had a really enjoyable time.Genuine Expedia guest review
"Lovely holiday hotel near city centre"
Tastefully decorated, good facilities despite lack of restaurant. Very comfortable room with proper sized bath. Nice buffet breakfast. Very helpful staff. All round gem.Genuine Expedia guest review
"Great hotel location"
Very nice hotel in the perfect location. Staff very helpful and rooms always cleaned to perfection.Genuine Expedia guest review
"Excellent hotel, close to everything"
We were given a very warm welcome at the hotel. The room was excellent with lovely views of the Avenue Liberdade. We had a delicious breakfast every morning and free port, coffee and biscuits each evening before we went out for dinner. All in all it was a very good experience.Genuine Expedia guest review
"A small jewel in Lisbon"
A very pleasant experience, this Hotel is a jewel in Lisbon. Very convenient for anyone on a short break.Genuine Expedia guest review
"Great hotel in central location"
Hotel very easy to find - short walk from Aerobus stop at Avenida or from Restauradores metro station. Warm welcome, receptionists helpful, knowledgeable, multilingual, friendly. Room was excellent, large, comfortable and front facing and with doors to balconies. Bed very comfortable and pillows good, slept well - although hotel on a main avenue hotel […] has good sound proofing. Bathroom large with variety of toiletries and there were also dressing gowns and slippers if needed. Breakfasts good with a variety of food and drinks on offer, efficient staff there too and lounge chairs comfortable. Everywhere appeared clean and tidy. Great location and easy to walk or use nearby public transport to see the sights. We arrived on the day of the St Anthony parade and when we had had enough of being outside we were able to watch and take photographs from the hotel room balconies which was fun. Thank you to all at Hotel Heritage Avenida Liberdade, and to Expedia, we had a great few days in Lisbon. Read moreGenuine Expedia guest review
"Centrally located boutique hotel."
Excellent,relaxed stay at a stylish city hotel.My very late check-in wasn't a problem,staff very friendly & spoke good English.Generously allowed me a slightly later check-out time,as my flight was delayed. A beautiful,quiet sanctuary in a busy city.This hotel,with a rich history,has been renovated to a high standard,while reflecting the character of […] the building. Read moreGenuine Expedia guest review
"Good central hotel with excellent flexible staff"
We took an early flight to Lisbon and dispite checking being advertised as 3:00 decide to go straight to the hotel arriving about 12:00 on the off chance we could drop off our bags. The staff were very helpful and friendly and said we could leave the bags in there storage room however they made a couple of calls to find our room was ready and so checked […] us in early. All through the time we were there the staff were extremely helpful answering question and offering advice on things to see and do and frequently offering to make arrangements for us as well Will definitely be returning to this hotel Read moreGenuine Expedia guest review
"Can't be bettered"
Wonderful relaxed and intimate hotel in the perfect position on the Avenida. I would definitely stay here again.Genuine Expedia guest review
"A very pleasant city centre hotel."
The reception staff were excellent always helpful and finding us marvellous restaurants. Breakfast was in the large bar area and was varied in choice.Genuine Expedia guest review
"Central location and awesome staff."
The hotel is very centrally located and within easy walking distance to many historical areas and transit. The staff were very helpful and friendly and the accommodations are very well appointed, clean, and comfortable. There are computers and printers available in the small library where guests can borrow books, DVDs. The breakfast buffet features […] hot items, a selection of baked goods, cheeses, cold cereal, freshly squeezed juice, coffee and tea and guests can enjoy complimentary coffee, tea, port and Madeira in the afternoon and evening. Read moreGenuine Expedia guest review
We stayed in this hotel for 4 days and it was very special. The place is beautiful, the staff so friendly, the breakfast marvellous, and the location super. I'll definitely stay here again next time i'm in Lisbon.Genuine Expedia guest review
"Lovely hotel for weekend"
Great room, fantastic sleep, nice bathroom. Staff welcoming on registration but less interested rest of time. Breakfast good but you pay extra. Free tea/ coffee available during the day and free Porto wine at night. Convenient location, very pleasant stay.Genuine Expedia guest review
"Short walk to the city centre"
This is a lovely hotel where there are loads of restaurants, transport to the different areas of Lisbon, shops and a short walk to a beach area on the River Tagus. Highly recommend this hotel to anyone wanting to be close to what Lisbon offers.Genuine Expedia guest review
"Great location - within walking distance"
Great location - could walk everywhere Small problem with the Expedia Rate which they did not accept. After a lot of talking and proof (I had printed my receipt from Expedia, luckily) a manager with a calculator finally accepted the price/rate. This was the first time that something like this has ever happened to me and since this is an Expedia VIP […] hotel I was quite surprised. Read moreGenuine Expedia guest review
"Ideal location for city and transport"
Excellent hotel, with great friendly staff. All you need for a city break.. very helpful and caring. The hotel is ideally situated for both new and old town walks, but beware it is a hilly city... But with free tea/coffee and even a glass of port you feel rested when you return.Genuine Expedia guest review
"Perfect location to explore Lisbon"
Comfortable ,stylish, relaxed, quiet and clean room and shared facilities, the pool was great but could have done with a little less chlorine. The staff were attentive and friendly at all times without exception and were never intrusive. As well as all of this the central location of the hotel made our 4 day exploration of Lisbon a real pleasurable […] experience. (don't be put off by aback room, ours was on the 6Th floor at the back and it was quiet ,private and still had a great view ) Read moreGenuine Expedia guest review
"Good hotel and great location"
Large room, helpful staff. Location great, close to many of the key sights.Genuine Expedia guest review
"Heritage Avenida Liberdade is quality hospitality"
Lisbon should be proud of this Hotel as it sets and achieves very high standards in a relaxed and friendly atmosphere. From the moment of our arrival to the end of the stay nothing was too much trouble from well trained and enthusiastic staff. Take your time to explore the city it has a lot to offer but be aware that Portugal is going through a difficult […] financial and economic period, and the Portuguese are rightly proud people. Don't expect things to be easily signposted its not London, and do expect the occasional climb but its always well worth it. Be aware of pickpockets especially at Bus stops, and crowded public transport. But have a great time because Lisbon is a great city, great people, and Avenida Liberdade is a fantastic Hotel t osee it from. Read moreGenuine Expedia guest review
"Excellent small hotel, great location"
Great small hotel in a perfect location in Lisbon. Comfortable rooms, very good breakfast and very helpful staff.Genuine Expedia guest review
"Central, helpful, comfortable, friendly."
From the moment you arrive to the time you leave you are welcomed by friendly efficient staff who do everything possible to make your stay as enjoyable as possible. You are in the centre of the city close to all the sights and the shopping. All in all we enjoyed every minute and would recommend this hotel to anyone.Genuine Expedia guest review
"Great Location near everything"
We were really happy about the hotel look The room decor, bed was super confortable and big bathroom great with lots of power in the shower even if we where on the Sixt floor great elevator And nice reception all Amazing value for price and they are very honest about anything no hidden charges Free unlimited internet and we have paid only 7 euros for […] 5 bottles of water from the minibar. Read moreGenuine Expedia guest review
We stayed at this hotel a year ago and thought it was perfect - great location, staff and the hotel itself is lovely. Yes, the swimming pool is tiny, but why would you want to go for a swim when you can sit and relax in the lounge whilst sipping one of their speciality teas or the port? Will definitely be back!Genuine Expedia guest review
"Lovely position very close to centre"
Enjoyed the stay, good facilities - tea available at any time in the lobby and also port and muscatel!Genuine Expedia guest review
great hotel. all organised brilliantly by ExpediaGenuine Expedia guest review
This was one of the best hotel experiences we've had in years. The Heritage is in an excellent position, minutes away from the Rossio Train Station (trains for Sintra), a short walk to the famous Tram 28 and the metro. The rooms were superb and amazingly quiet and the staff were extremely helpful. We didn't have time to try out the pool and health suite […] but were very impressed by the standard of both. After a busy day sightseeing it was especially nice to return to the comfy hotel bar and enjoy a complimentary herbal tea and glass of port. All in all a completely faultless visit! Read moreGenuine Expedia guest review
"Good 4 star hotel in central Lisbon"
This hotel is convenient for walking into the central part of Lisbon and is close to a wide choice of restaurants. It does not have its own restaurant, only serving breakfast. Being British, it was very useful that all the staff spoke good English. The hotel is close to bus routes and two Metro stations. We used the airport bus to get to and from the […] hotel on arrival and departure - the bus stop is only 5 minutes walk away near the Restauradores Metro station. Avenida Liberdade is a wide, main road into central Lisbon but that is not a problem because the hotel is situated on a parallel service road, which only carries local traffic. Read moreGenuine Expedia guest review
"Very clean and comfortable hotel"
All staff very friendly and helpful, nothing was to much trouble. From helping with where to eat, the best way to get about and the best places to go sightseeing. At the end of our stay a taxi was arranged to take us to the Airport and our Airline check in done online by a very helpful Andrew on Reception.Genuine Expedia guest review
The hotel is closer to the Restauradores Aerobus stop right outside Hard Rock Cafe, than Avenida Liberdade. It's quite quiet but bear in mind that we visited at end of March so season not in full swing. Many 'average' restaurants close by but probably better to use a recommended site if fine dining is your choiceGenuine Expedia guest review
"This hotel got everything right!"
We were welcomed and cosseted. One big room for greeting, meeting, eating worked brilliantly. Tiny gym and pool were great. Only problem: website doesn't tell it's story adequately.Genuine Expedia guest review
"Good choice for tourists."
Very good location near the centre and close to main attractions. Free tea and coffee available all day.Genuine Expedia guest review
"Well placed hotel for centre, restaurants, metro"
very efficient and well organised hotel but friendly and helpful staffGenuine Expedia guest review
"Great hotel in central Lisbon"
Lovely small hotel, fantastic location, easy walk to centre, friendly and helpful staff, nice atmosphere in lounge area, nice selection of free teas and delicious cookies! The rooms were lovely, comfortable, spacious, nice TV, excellent bathroom. I really enjoyed my stay!Genuine Expedia guest review
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