Pullman Paris Charles de Gaulle Airport - Roissy-en-France

Room smelled awful. Cold and noisy from AC that just pumped out cold air in January snow storm.

Genuine Expedia guest review

Renovated but not modern hotel, only one bar in the lobby, cold water in the swimming pool, no clock room to change dress. Good for stay a night between flights, otherwise a bit dull - nowhere to go outside the room. Still very good soundproof windows, ours facing runway did not let any take-off or landing sounds in

Genuine Expedia guest review

If you're flying from CDG this is a nice hotel but forget about the restaurant.

Genuine Hotels.com guest review

We were staying one night in order to make an early flight the next morning. We arrived at the airport TGV station after 9pm and waited for the hotel shuttle to bring us to the hotel. The hotel brags on its web site that the shuttle runs every 15 minutes. An hour later, after calling numerous times, and several guests lining up for the shuttle, the […] shuttle finally showed up. There was no explanation given and no apology. On the shuttle ride the next morning the driver must have felt he was in a formula 1 race - drove way too fast for a shuttle van and I feared for my life. The hotel needs an update. Carpets were worn and not the cleanest, room was a little rundown. There must be better, cleaner, more updated hotels near the airport. Read more

Genuine Expedia guest review

TOO FAR FROM CENTER OF CITY ABOUT 55 MINUTES BY TRAIN AND COST 9 EUROS EACH WAY. BUT EXCELLENT HOTEL. PERFECT FOR SOMEONE WHO NEEDS TO GET TO AIRPORT QUICK ONLY ABOUT 15 MINUTES.

Genuine Expedia guest review

I only stayed at the hotel for one night between flights, so I did'nt see much of it. The lobby was beautiful and the room was very comfortable. The problem was I couldn't find the shuttle to the hotel when I landed at CDG airport. The directions were not very helpful and the directions I got at the tourist information at the airport were even less […] so. I ended up asking every guard I saw at the airport for directions and finally ended up walking in the pouring rain from the stop of the airport train. Walking into the hotel with water dripping from my hair and clothes was not a nice experience. The receptionist and the manager were very sorry for me, but didn't offer anything as some kind of compensation. This is not the first time I had to find a hotel shuttle at an airport, but the first time I couldn't find it. Read more

Genuine Expedia guest review

It is clean and conveniently located Staff was very helpful for storing our luggage. Restaurant menu is limited but quality is good. Breakfasts however is great. Finally shuttle runs regularly. And that is very helpful.

Genuine Expedia guest review

The temperature in the room was around 22 degrees when I adjusted it and I was ready to sleep under the sheet but there was only a heavy blanket. I have been sweating under the blanket and could non adjust the blower. However I liked my stay.

Genuine Expedia guest review

Room was clean, but air conditioning never cooled room. It washot and stuffy all night. Trouble with hotels.com reservation(did not show in hotel system) and endured an hour of back and forth with receptionist that spoke limited english before we squared it away. Overall easy location for early morning flight.

Genuine Hotels.com guest review

Toilet in my room was out of order. I informed front desk about that problem and nobody took care about this

Genuine Expedia guest review

The bed was amazingly comfortable - I slept like a rock. The bedroom was smaller (when comparing to an American hotel) but it was plenty big for my one night stay. It was nice to have the bathroom part of the room and they included toiletries like soap, shampoo, conditioner and lotion. Internet was ok - about 1.2 Mbs connection. There is a shuttle […] (free) there that leaves every 15 minutes for the airport - which only took about 8 minutes to get to check-in area. If you don't want to take the shuttle, the hotel is only about a 10 minute walk from the free airport tram which will take you straight to where you need to go. Read more

Genuine Expedia guest review

Checked in to one room. The smell of smoke was overwhelming. Requested another room. They gave me a room in the category above at no charge but same thing. Smell of smoke is terrible as well. Carpet was very old and "bubbling". at this price point I expect a real 4 star standard.

Genuine Expedia guest review

The bed was very comfortable and the room was very clean; loved the shower/lots of warm water and "massage" shower head; breakfast was great, especially the "on the spot" omelettes; had a little issue getting a shuttle to the airport terminal, but someone quickly took care of it; the hotel was very convenient to the airport. Thanks!

Genuine Expedia guest review

The website made the hotel look nice, but it has very cheap furnishings, bathroom fixtures, etc. Also, it wasn't even an especially hot night, but the air conditioning didn't manage to cool the room off at all.

Genuine Expedia guest review

Fairly nice in terms of condition and cleanliness. Decor rather standard. Experienced excellent room service and restaurant service. Reception rather standard. Shuttle service rather "casual". (Perhaps a an outside service provider.)

Genuine Expedia guest review

It was very comfortable and friendly staff

Genuine Hotels.com guest review

Good Location to catch an early flight Impossible to find Hotel Shuttle Bus in Arrival

Genuine Expedia guest review

we arrived late, but were so happy to find everything was ready for us! Staff is very nice and room is pretty big, with a real bathroom and all the little tokens that makes you feel at a high standing hotel. Also we were never bothered by plane noises, which is pretty great! overall: we loved it!

Genuine Expedia guest review

Nice hotel and very close to the airport which is what I needed the most since I was only spending one day in Paris. The restaurant closed a little earlier than announced for lunch. Breaks fast is great. Pool should have heated more than it was but it was nice to do some laps.

Genuine Expedia guest review

I was here for a convention at Paris Nord Villepinte, which was a "shuttle ride" away from the hotel. I figured I could go into the city at night for dinner if appropriate, and assumed there would be some nightlife/restaurants close by. This is a very tired hotel in desperate need of updating. Carpets and upholstered furniture were stained and dirty […] looking. It has the "bones" of a nice hotel. Service was at best mediocre, as coffee bar was oft times not refilled, and the shuttle service to and from the airport did not operate as timely as advertised. Staff was always apologetic and took actions to correct those things they could, but did not seem to be too focused on addressing the real problem(s). The food in the restaurant was worse than horrible but to go anywhere else was a long cab ride or a trip to the airport so you could take the train into Paris. Next time, I will stay in the city and ride the train daily to the convention center that is near the hotel as opposed to doing the opposite, which was my choice this time. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I got booked at the Pullman through the Expedia special rate deal. When I got the name after booking, I read the reviews and was a bit wary. This hotel was wonderful for one night stay. The lobby was slick and modern. Upon arriving at 2 PM, I tried to check-in. I was informed my room would be ready within 30 min. and I was offered a free drink at the […] bar while I waited. The room was immaculate along the standards of the Hyatt or Westin. The shuttle buses were clean and frequent and easily found on level #5 at the the TGV station at CDG. Numerous other hotels had their shovels meeting there too. Yes, the restaurant was pricey a lot like eating at a Hyatt. All in all, I was very pleasantly surprised. If you're coming by the TGV for flight the next morning, this is a great spot. Read more

Genuine Expedia guest review

My wife and I booked this hotel for its proximity to CDG and were pleasantly surprised at the quality of the facility and the friendliness of the staff. Added bonus was the complimentary shuttle to and from CDG. The only warning is the hotel is about 30-40 minutes from downtown by cab, so not the best if you want to vacation in downtown Paris; this […] was not our reason for visiting so was not an issue. Read more

Genuine Expedia guest review

Hotel Entrance 4 Stuff 5 Hallway 4 Elevator 4 Room Carpet 1 Paining 2 Beds 5 (clean and confy) Bathroom Clean recently updateted paintjob horable water so hard to ajust, tolet sucks!

Genuine Expedia guest review

As in other hotels in France which use Orange wireless internet service, reception was poor and intermittent. After long complain, we were given free access to internet through LAN cord. Room service food was good, although one item was missing. Checkout was slow, shuttle to airport not on schedule.

Genuine Expedia guest review

We booked this hotel because we had a morning flight out of CDG Airport and wanted to be nearby. It is an excellent hotel, very close to the airport with friendly and helpful staff. Finding the location of the shuttle pickup was confusing and I had to call to get a shuttle pickup. Otherwise and excellent choice.

Genuine Expedia guest review

Terrible. Everything you want in an airport hotel is absent. Things dont work...they dont care. No printer in business center worls. AC does not work. Rooms are HOT. Never again!p

Genuine Expedia guest review

The hotel was wonderful on all counts EXCEPT the room lighting. It could have used an overhead light on the wall overlooking the luggage rack. In order to pack in the morning I had to move the suitcase to the vestibule, where there WAS light. Otherwise, food good, service good, room lovely.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My ratings and reviews are based on what I expected from an airport hotel i.e. a place where you would normally stay for few hours while waiting for your next connecting flight. There is no transit hotel located inside the airport. Most of the airport hotels are located within 7-10 minutes drive from the airport and most of them provide shuttle service. Pullman […] hotel provides shuttle bus service to and from the airport. To catch the shuttle bus you have to walk to the train station from the airport. It's about 10-15 walk walk inside the airport to the connecting train station. You will find signs of the train station along the way. Once you reach the train station, you need to take an elevator to go to level 5 in order to catch the shuttle bus. Since we reached after mid-night, the information desk was closed and unfortunately there were no signs about where to catch the shuttle bus. We spend 10 very frustrating minutes to find this out and had to finally call the hotel to find this out. Moreover their every 15-minutes shuttle service was no longer operational because it was after mid-night. So we had to let the hotel know that we are waiting for the shuttle service and the bus arrived in about 10 minutes. The hotel was fine as a short-stay hotel for few hours. The check-in process and hotel rooms were fine in terms of what you expect from an airport hotel. The food was very expensive so we did not eat anything there. Read more

Genuine Expedia guest review

This hotel is located at CDG within walking distance to the terminal train (5 min walk). My room was in pretty poor condition - wall paper coming off the walls, in desparate need of new carpet and paint and the bathroom was nasty. The restaurant service was very poor/slow and the food was terrible and overpriced ($18 for a very small glass of wine...). […] Not coming back to this one for sure as there are many other options close by that are far better Read more

Genuine Hotels.com guest review

he Pullman is ideally located, just under a mile to Charles de GAULLE airport. The free and frequent shuttle service is very convenient. The breakfast buffet service is quite nice, and one doesn't go wanting for much with the selection of pastries, cold-plate items, omelet/egg station and full English breakfast options. (even if all I have is coffee, […] toast and bit of cheese..) Sadly, a nice breakfast spread does little to compensate for scratched and peeling wallpaper, a destroyed desk, odd carpet stains, touchy shower controls and dated decor. Combine that with a very poor room-service menu (do not order the Caesar salad or the pasta carbonara, both were horrid), no attractions or restaurants within walking distance, and it the fact that there is no pay-per-view ... and it's an acceptable stay for an economy price.. sadly, they want charge luxury hotel rates for a night in this dingy corner of the airport. It just isn't worth it. For less the cost you can stay at the Best Western just a half mile up the road and be in much cleaner and higher quality room accommodations or spend just a bit less than the Pullman and stay in the Hyatt Regency (also within a mile of CDG) and enjoy how the Pullman SHOULD be. Read more

Genuine Expedia guest review

This hotel is in disrepair and is old. The room smelled, the carpet was threadbare and the furniture was cheap.

Genuine Expedia guest review

The Pullman was very conveniently loccated especially since we only had a day and a night in Paris. We got to the hotel they took our luggage and explained how to catch the train to the Eiffel tower--it was easy. When we got back to the hotel we spent the evening in their lounge emailing and chatting and had a lovely dinner later on in the restaurant. […] Our room was beautiful and the bed super comfy. At 5 am the nex day the shuttle took us to the airport--a great stay. Read more

Genuine Expedia guest review

The first room assigned had a very large wet puddle in the carpet. The staff sent a plumber and asked us to wait while repairs were made. The second room was not much better, thread bare carpets, furniture that was worn, scratched and dirty. Outside of windows were absolutely filthy. Air conditioning that did nothing to cool the room. Television and […] internet service were not available in the morning. Food in the restaurant varied from mediocre to inedible. I have stayed in 3 star hotels in Paris that far exceed the quality of this property. Read more

Genuine Expedia guest review

perfect stop over for return home. found all negative reviews to be invalid. restaurant can be pricey if you're counting your euros.

Genuine Expedia guest review

Nice place to stay if you're flying out the next morning. Large comfortable rooms. Helpful staff. Expensive unless you can get a good deal through service such as Expedia. Dining options are limited without driving a couple of KM and who wants to drive around in that airport mess?

Genuine Expedia guest review

This hotel is at an iconic location overlooking the Charles de Gaulle Airport. My room looked out onto a retired Concorde the CDG Airport has put up as an exhibit. I was thrilled to find the hotel has three free Internet terminals in the lobby. I was thinking the hotel was going to gouge visitors for using those computers. Exactly the opposite was […] true. The hotel is very much isolated. It's adjacent to a parking lot between Terminals 1 and 2 at CDG. Not as if you're going to go for a stroll to a charming neighborhood restaurant nearby. I'd eat dinner before you arrive there. Read more

Genuine Expedia guest review

Nice pool, easy shuttle from the hotel to CDG2, the other way is more difficult as you have to find it at the TGV Station.

Genuine Expedia guest review

The hotel was nice. We checked in late to find that no food was available other than room service. The bar was open until 12 but the bar tender was rude to say the least. He wanted to go home early and was upset that we sat down at 11. He served others after 12 and made an issue with not serving us. He was taking a hissy fit, throwing things and su […] ch.. Read more

Genuine Hotels.com guest review

The hotel is in a great location at the airport, a short walk from one of the parking lots on the light rail. Rooms are large and comfortable. Free wifi. However bar and restaurant are expensive. A 25cl beer at the bar was €6. A glass of house red wine was €7. Breakfast was advertized at €22 with additional options such as an €8 egg, if I understood […] it correctly. After a drink at the bar we ended up going back on the light rail to Terminal 2E where we found a shop selling beer, wine and sandwiches. all at reasonable prices. Read more

Genuine Expedia guest review

It was difficult to find shuttle bus stop to the hotel. (This was not necessarily the hotel’s fault.) At first, my room smelled strangely, so I called the reception. However they didn’t answer for a long time (I had to call the reception more than three times). In addition I had to wait another ten more minutes before room change. The next morning, […] again, I had to wait in a line for checkout. The room was not so bad, but service was not so good. If you are impatient like me, avoid choosing this hotel. Read more

Genuine Expedia guest review

The hotel is well located literally within sight of the Aeroport Charles de Gaulle (which itself is a darkened unstaffed nightmare if you have an early morning flight). I picked it because of its location and the fact that I had a 7:25 am flight. I, frankly, had some apprehensions because of the reviews shown for it. Contrary to those reviews, the staff […] was very courteous, the room was very clean and comfortable and the restaurant had excellent, attentive service and good food. I agree with the negative comments that there is nothing a person might go to Paris to see near it nor is anything else near it other than the airport because, gosh, it is at the airport and that's why people stay there. Read more

Genuine Expedia guest review

We arrived at Chas deGaulle at 10:00 PM. There were no information desks open to explain how to use the train to the hotel's shuttle van location. Six cab drivers refused to take us to the hotel and none gave instructions as how to get there. We ended up on the train and walked to the hotel, arriving at midnight. We will absolutely not travel through […] this airport in the future. Read more

Genuine Expedia guest review

The hotel's reception service does not make the customer top priority. Dealing with stuff behind the counter is more important to the staff than dealing with guests checkin in. The hotel also does not comply with promises that it makes concerning what the room includes. A separate reservation with Accor for other nights at the hotel did not include […] the promised safe in the room and hotel staff were totally unaware of the free laundry promised. Read more

Genuine Expedia guest review

The hotel's reception service does not make the customer top priority. Dealing with stuff behind the counter is more important to the staff than dealing with guests checkin in. The hotel also does not comply with promises that it makes concerning what the room includes. A separate reservation with Accor for other nights at the hotel did not include […] the promised safe in the room and hotel staff were totally unaware of the free laundry promised. Read more

Genuine Expedia guest review

I make an effort to stay here whenever I need layover in Paris. Excellent staff. Great breakfast!

Genuine Expedia guest review

Shuttle vehicle for transport from airport not well-marked, nor did it run every 15 minutes. It took over an hour to get from the airport to the hotel. Check-in was smooth, but later received a very rude, abrupt phone call from the front desk stating that I had not checked in and how did I get into the room. Room service menu is very limited, even if […] it is 24 hour. Did not describe meals well enough (I ordered a salad and an entree; when meal arrived, the salad turned out to be an entree as well.) The lobby is beautiful and up-to-date/well-maintained. The room. . .not so much, though the bed was comfortable. Not as many stars as advertised in my opinion. I am a frequent international traveler, resting overnight between flight segments. Read more

Genuine Expedia guest review

Location was inconvenient and the service was slower than expected.

Genuine Expedia guest review

it is not easy to access the hotel fromt airport, even though it is not too far. you can take the tram, very easy, but the problem is the long walking distance between the station and the hotel. there suppose to be hotel shuttle buses, but the schedule was not posted. it is a simple business hotel. fitness room is very small. has an indoor swimming […] pool but i did not use it. Read more

Genuine Expedia guest review