All hotels in Mexico City, Distrito Federal, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereMarsella 28, Col. Juárez, Mexico City, DF, 06600, Mexico, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 36 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.6
  • Condition
    3.5
  • Neighborhood
    4.2
3.0 / 5Good
"Bad wifi"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Really really bad internet connection but other than that nice place.
Genuine Hotels.com guest review
3 night trip Nov 5, 2014
Luc
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"A charming surprise in Zona Rosa"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
This is charming hotel in the reasonably quiet neighbourhood of Zona Rosa. The rooms are gigantic with a separate sitting area. For the price, it is a great deal! From the outside it is not impressive, but once inside the charm of Mexico is everywhere. Service is prompt, friendly. My only complaint is the shower curtain needed to be changed. Breakfast is good, but it is the same thing every day. There are a few wonderful restaurants near by. We would strongly suggest the restaurant down the street on Calle Marsella La Marisqueria. It is family owned and a pleasure on all accounts.
Genuine Hotels.com guest review
4 night romance trip Feb 24, 2015
Karen
CA
4.0 / 5Excellent
"Great option"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We just stayed overnight to take an exam nearby in the morning. The staff were friendly, the hotel was pretty, and the included breakfast was perfect. The beds were slightly uncomfortable, but I slept well because it was so quiet and peaceful.
Genuine Hotels.com guest review
1 night business trip Feb 18, 2015
Erin
MX

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Guten Hotel, geräumige Zimmer. Lage auch gut!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Insgesamt ein empfehlenswertes Hotel in guter Lage. Allerdings könnte das Frühstück etwas hochwertiger sein.
Genuine Hotels.com guest review
1 night trip with friends Mar 17, 2015
A Traveler
DE
2.0 / 5Fair
"se me perdieron unos aretes"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
se me perdieron unos aretes
Genuine Hotels.com guest review
2 night business trip Mar 6, 2015
MARGARITA
MX
3.0 / 5Good
"No sería mi primera opción definitivamente."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
La habitación muy, muy pequeña, se escucha todo el ruido de afuera y de las habitaciones contiguas, el baño viejo y la regadera horrorosa, era un chorro únicamente.
Genuine Hotels.com guest review
1 night trip with friends Dec 5, 2014
Grace
MX
5.0 / 5Outstanding
"Posada Viena"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Espectaculaaaar !!! me encanta este hotel, me fascina Mexico y me gusta este hotel además es bellísimo y muy atentos todos los q trabajan allí, lo recomiendo
Genuine Hotels.com guest review
9 night family trip Nov 27, 2014
mercedes
VE
5.0 / 5Outstanding
"Accueillant, coquet et confo à bon prix"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Ayant séjourné à l'impersonnel Sevilla Palace auparavant, le Possada Viena nous est apparu comme une belle surprise. Pour bien moins cher. Chambre spacieuse toute en couleurs, wifi qui fonctionne (enfin!), personnel avenant, près d'un métro.
Genuine Hotels.com guest review
2 night trip with friends Dec 2, 2014
sonya
CA
2.0 / 5Fair
"No recomiendo este hotel"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
No me pareció un buen hotel ya que no se ve bien aseado ni confortable y el lugar donde estaba ubicado no me gusto .
Genuine Expedia guest review
Other trip Dec 2, 2014
laura
MX
4.0 / 5Excellent
"Excellent rapport qualité prix"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hôtel bien situé, les principaux centres d'intérêts sonts à proximité, idéal pour sortir le soir car à 5min à pied des bars et restaurants prisés de la zona Rosa, chambre spacieuse, salle de bain vieillissante mais propre, petit déj correct
Genuine Hotels.com guest review
2 night trip Nov 21, 2014
maxence
FR
4.0 / 5Excellent
"Buena experiencia ."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Agradable hotel .Le hace falta servicio de restaurant para comer y cenar . Solo lo tiene para el desayuno incluido .
Genuine Hotels.com guest review
1 night business trip Nov 11, 2014
Carlos
MX
3.0 / 5Good
"Centrale in zona rosa"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Ideale per visitare il centro storico e le altre attrazioni raggiungibili con il metro .ottimo per uscire la sera in zona rosa e rimanere a due passi dall hotel. Carino ma le camere prenotate tramite EXPERIA non sono le migliori ( anche se l hotel non era affollato) .
Genuine Expedia guest review
Other trip Nov 25, 2014
A Traveler
IT
3.0 / 5Good
"Hotel en una zona céntrica de la Ciudad."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Es un hotel cómodo, las habitaciones son muy grandes a un costo muy económico.
Genuine Expedia guest review
Other trip Nov 24, 2014
Pedro
MX
4.0 / 5Excellent
"SERVICIO BUENO"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
EN GENERAL EL SERVICIO Y LAS HABITACIONES SON BUENAS
Genuine Hotels.com guest review
1 night trip Nov 20, 2014
A Traveler
MX
3.0 / 5Good
"Bueno, sólo arreglen algunos detalles"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Todo limpio y comodo, sin embargo odie la regadera por que cae un hilito de agua sin presión y fue una lata desenjabonarme.... También falta que pongan toallas para manos. *el desayuno incluido podría ser mejor.... Pero en general buen hotel
Genuine Hotels.com guest review
1 night trip with friends Nov 13, 2014
César Carlos
MX
3.0 / 5Good
"Sopravvalutato"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Viaggio di lavoro. L'hotel è datato e non di certo della categoria assegnatagli. Il ristorante Hasado Argentino è valido.
Genuine Hotels.com guest review
1 night business trip Oct 28, 2014
A Traveler
IT
3.0 / 5Good
"Sopravvalutato"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Viaggio di lavoro. L'hotel è datato e non di certo della categoria assegnatagli. Il ristorante Hasado Argentino è valido.
Genuine Hotels.com guest review
1 night business trip Oct 29, 2014
A Traveler
IT
5.0 / 5Outstanding
"Hotel muy familiar !!! Excelente restaurante ,"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Mis padres estuvieron el hotel y la pasaron muy bien!!! las habitaciones son muy comodas el baño tambien , todo muy limpio gracias a la Sra Bertita quien se encarga que este todo reluciente. los desayunos son contundentes,la ubicacion del hotel tiene muchas alternativas de locomocion y en el primer piso un restaurante argentino donde se come de primera y lo mejor que los viernes se Baila TANGO !! espectacular muchas gracias.
Genuine Hotels.com guest review
7 night romance trip Oct 28, 2014
Candy
CL
4.0 / 5Excellent
"Ruido en la habitación"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
En general todo está bien, solo que en la habitación se mete mucho el ruido de la calle
Genuine Hotels.com guest review
2 night business trip Oct 10, 2014
A Traveler
MX
3.0 / 5Good
"Hotel Posada Viena"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
El hotel está bien sólo para pasar la noche, no hay lugares para cenar, pero el desayuno está bien; los muebles están muy biejos y huelen extraño.
Genuine Expedia guest review
Other trip Sep 29, 2014
A Traveler
MX
4.0 / 5Excellent
"Buen servicio"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Mucho ruido por la noche. Buen servicio, personal muy amable y alimentos agradables, instalaciones muy limpias y buena ubicación. Recomendable para una corta estancia.
Genuine Hotels.com guest review
1 night trip Sep 10, 2014
Graciela
MX
5.0 / 5Outstanding
"Excelente servicio y ubicacion"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Muy buena, sobre todo el desayuno muy rico lo recomiendo ampliamente
Genuine Hotels.com guest review
1 night romance trip Aug 29, 2014
A Traveler
MX
4.0 / 5Excellent
"Cerca de varios puntos de interés"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Acogedor con un diseño rústico que te hace sentir como en casa, personal muy atento y amable que te ayuda a planear que hacer cerca de ahí. El desayuno estuvo excelente. Mi único pero serían las almohadas que eran incómodas de ahí en mas me encanto mi estadía.
Genuine Expedia guest review
Other trip Aug 21, 2014
Karen
MX
4.0 / 5Excellent
"Buena ubicacion y buen servicio"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Este hotel tiene una gran ubicación, buen servicio y limpieza. Tiene un restaurante bueno aunque cierra temprano. El salón de usos múltipes podria estar mejor pero igual nos sirvió. En relación ubicación y precio es muy buena opción.
Genuine Hotels.com guest review
2 night trip Aug 13, 2014
Adriana
MX
5.0 / 5Outstanding
"Excelente ubicación y buen precio"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Fueron 2 noches con desayuno completo incluido. La ubicación y el precio fue lo mejor. Las habitaciones bastante bien. Creo que es un buen hotel para turistas y para quienes viajan al DF por trabajo.
Genuine Hotels.com guest review
2 night business trip Aug 13, 2014
Carlos
MX
5.0 / 5Outstanding
"céntrico"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
fue estancia corta pero de buen servicio ya había estado hospedado ahí por tres días y es recomendable, muchos servicios en distancia corta a la ubicación del hotel.
Genuine Expedia guest review
Other trip Aug 8, 2014
A Traveler
MX
5.0 / 5Outstanding
"Muy buen hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Un hotel con un excelente personal con buen trato al público buen precio buena ubicación
Genuine Hotels.com guest review
4 night business trip Jul 29, 2014
A Traveler
MX
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Un hotel bastante agradable,muy limpio, las habitaciones confortables, una atencion muy buena. Unicamente objeto lo dificil que me fue tomarme un cafe fuera del horario del restaurant. Del resto su ubicacion excelente
Genuine Hotels.com guest review
6 night business trip Jul 16, 2014
Carmen Mirella
VE
4.0 / 5Excellent
"Buen hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Este hotel es bueno, hay limpieza, desayuno incluido muy rico y en verdad el personal es muy amable. El único problema es que las instalaciones son algo viejas y el estacionamiento tiene el techo muy bajo. Sin embargo en general es bueno yblo recomiendo. La ubicacion es excelente si se quiere ir al aeropuerto y a reforma. Lo recomiendo bastante para un fin de semana en el df.
Genuine Expedia guest review
Other trip Jul 26, 2014
A Traveler
MX
4.0 / 5Excellent
"Buen hotel cerca del centro"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Agradable, muy amable el personal, un poco pasado el edificio pero comprensible en el centro de la ciudad, recomendable.
Genuine Expedia guest review
Other trip Jul 3, 2014
A Traveler
MX
4.0 / 5Excellent
"Recomendable"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
En viaje familiar, este hotel excedio mis expectativas, por su ubicacion y precio considero que es u a buena opcion, limpio, las ha itaciones son amplias y omodas y el personal muy amable, ademas el restaurant del hotel es muy rico
Genuine Expedia guest review
Other trip Apr 20, 2014
FAM RODRIGUEZ A
MX
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
9 night business trip Sep 12, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Nov 19, 2014
FERNANDO
MX
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Nov 6, 2014
A Traveler
MX
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Nov 6, 2014
A Traveler
MX
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night business trip Jul 17, 2014
A Traveler
MX

TripAdvisor reviews for Posada Viena Hotel

Overall rating:Based on 82 traveler reviews

Most recent traveler reviews:

Overall Rating
"Good price and location"
04/12/15 Longmark Lima, Peru
We spent two days in the Posada Viena at the end of March. The staff was very helpful, the free breakfast adequate and the location in the heart of the Zona Rosa meant that lots of things were within walking distance. The rooms were large and colorfully painted. My only complaints were that the beds were too hard and that the internet connections were sparadic.
Overall Rating
"Good Value - In the Pink Zone"
02/22/15 Angela S Ladyville, Belize
Reception was very good, friendly staff. The room was large enough with fresh flowers, but was dated. The bathroom could have used a renovation. There was no free wifi in the rooms, had to go down to the reception area. I appreciated that the location was near everything. The hotel has an Argentine restaurant downstairs. They also had music and dancing nightly. Over all my stay was enjoyable.
Overall Rating
"Wouldn't ask for more"
12/18/14 Roberta C New York City, New York
We wouldn't ask for anymore improvements of this hotel: delicious traditional breakfast, comfy& cozy room with nice view although it was not so spacious, friendly staff... We would come back here again in our next trip to Mexico
Overall Rating
"Good value - but not ideal"
10/03/14 Ray3zor Guildford
I stayed for five nights here and found it a very good base from which to explore the city. Depending on what you are used to, it is quite basic and the staff appear a bit wary of English-speaking guests. The Argentine steak restaurant below can get quite busy and there was late-night music and dancing in the building one night I was there - but I thought that added to its charm.
Overall Rating
"Don't park your car at the hotel!"
09/26/14 joanshields Toronto, ON
I must say, our initial reception at the hotel was excellent. The receptionist on hand was very friendly and helpful, but the rooms are very dated and should, at the very least, be painted and have the carpet (especially on the beds!) taken out. Our problem started the next morning just before 11am when we were to leave the hotel. Our car was parked in the underground parking space, and because we arrived the night before, it was in behind two other cars- one of which, owned by one of the hotel's own employees, they didn't have the keys for. Not only did we have to wait for 55 MINUTES to get our car (with a four-hour drive and a full day of work ahead of us), but two of the hotel employees were extremely rude to us and the three other people also waiting to get their cars out. One employee, the rudest of all, seemed to be in more of a managerial position. Instead of offering us a coffee in the hotel restaurant while we waited for them to locate the employee, this manager treated us like WE had done something wrong. I immediately went back upstairs to file a formal complaint (written, as no one but another receptionist was around) and then, as were leaving (they had to LIFT and steer the car out, as the employee with the keys never showed up!!), I spoke with the 'manager' and told him that his attitude was offensive and completely uncalled for. He got defensive again, blaming everything and everyone else. All in all, there are MANY other hotels that are way more comfortable, have better customer relations and can be found for cheaper than the $950 pesos we paid in the area.
Overall Rating
"Old, clean, strategically located, cheap"
08/28/14 PhedeB
The hotel offers a good staying solution for the non-demanding guests: the furniture is old and not so spectacular, but it's clean and tidy. Weak wifi signal in the rooms, the staff is not so friendly and some people do not speak English fluently.
Overall Rating
"A really charming, economical hotel close to the Zona Rosa"
05/04/14 Esoudek Orange, Virginia
The Posada Viena has been my choice for thirty years when travelling in Mexico with student groups. Charming décor, large rooms(especially in the wing above the Argentinian steak-restaurant) and very friendly personnel make the Posada Viena an excellent deal for people who travel economically, yet want to sleep comfortably.
Overall Rating
"cute, convienient, reasonable, a little noisy"
01/26/14 Franz S Juneau, Alaska
I've stayed in this hotel a few times over the last couple of years. It's in a great location, within walking distance of the Centro Historico (if you like to walk), and is safe to walk around in, even at night. The rooms are nothing special, but comfortable.Being a small hotel, only four floors, it's easy to get in and out of. One thing I particularly like is that the floors are wood or tile, with no mildewed carpet to smell - something that is very common in mid range mexico city motels. Not great internet service in my experience. If you have a room on the street, expect plenty of traffic noise, it's 24/7 in Mexico city. Mexico city has a plethora of bad hotels; this one is better than most.
Overall Rating
"Beware of booking online"
12/21/13 Jonathonhoward brisbane
Posada Viena was a fine hotel in a good location. I would however like to warn travellers to be cautious when booking here online. We had issues with a particular booking website and two duplicate bookings were sent to Posada. The management were kind enough to acknowledge the mistake and attempted to have the duplicates canceled, however we later discovered the hotel had asked for a $40 booking few or $80 to cancel the two additional bookings. It really is all about money regardless if you simply want a refund. In addition, travellers should also be extra careful with valuables at this hotel. Housekeeping persistently left our windows wide open and although nothing was stolen, it was not a risk worth taking. I should mention there's a very nice lady at the front counter who can help with most enquires, but the other staff were distant and unhelpful for even the most basic requests.
Overall Rating
"Posada Viena, not quite Europe"
10/19/13 Noe011 Los angeles, Ca. USA
The best part, and perhaps the most engaging: the genuine kindness of the people working in and for the Posada. Then, comes the rest: the beds...hard and uncomfortable, Lighting in the room: scarce and remorseful. Peculiar policies: not sufficient towels unless seriously requested, no wash cloth, thus you use an entire towel as small wash cloth. Toilet paper: allowed two rolls, morose sorts of toilet paper. Elevator; ay, there's something "unique": an alarming lack of "co ordination" with the elevator floor and the area where you have to enter...several inches of difference in height and they claimed to "just have had the repair person there to adjust." I did not have my i pad with me and had asked if there were computers available on the lobby and I was told that they did have computer service. One computer and a small , non lit room, and each time I wanted to use it...either someone else there, for long periods, or I had to wait for someone in reception to type in the password. Local phone calls are free from the room, but to call a cell phone, significant charges. There are three 'public phones" in the lobby to use for cell phone calls..the three are constantly out of order. There is a small café next door, open for dismal breakfast and I absolutely would not encourage anyone to go there. Safe deposit box. I preferred not to have my passport with me...An elaborate sort of small box in a side room and you are given a long key chain that holds the key, however, you have to leave a 200 peso deposit (returned when you take out your valuables) I thought this was an excessive deposit and have not been charged this much in any other hotel. Although the area is quiet...often in the night, you could hear adjacent rooms and discussions. So, the price was reasonable, however, Mexico City does not lack a variety of hotels at similar prices and I think with accommodations that are perhaps more inviting.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews