It's was good, I would stay there againGenuine Hotels.com guest review
loved the bed and quietnessGenuine Hotels.com guest review
I was given an unbelievable rate for a superior room. I was pleasantly surprised at the quality of the room. The towels were so white and fluffy. The room had complimentary Fuji bottles of water and high end toiletries. The beds were comfortable. The staff was friendly. Kudos to Brittany who checked us in. She was so friendly and professional. Sorry […] to say I can't say the same about the person who was training her. I really enjoyed chatting with Leo, the bartender. My only suggestion would be to have the staff, especially the front desk, to take an iron to their uniform shirts. I stilll can't wrap my head around the need to charge $10.00 nightly for parking. This nickel and diming seem to have permeated every part of our society. Read moreGenuine Hotels.com guest review
"Nice and affordable hotel near Atlanta Airport"
Very impressed. Staff was friendly and caring. with a convenient shuttle service that took us to our restaurant.Genuine Expedia guest review
Great! We came to Atlanta for Sundays Best at Greater Travelers Rest. Breakfast at hotel costly. Room service was nice, good meatloaf.Genuine Expedia guest review
"Great for a 3 day business trip!"
This Hotel had everything that I wanted for a stay that encompassed attending a trade show. Took the MARTA to the trade show and was there in 15 minutes. Great price too!Genuine Hotels.com guest review
"Beautiful hotel, great long term parking!"
Very clean hotel, great price for the location and upscale feeling. Beautiful room and secure parking. Great if you are fling in/out Hartsfield airport.Genuine Expedia guest review
"Nice airport location"
Great for an overnight in ATL.Genuine Hotels.com guest review
"Great location, price and relaxing."
Tired and flying out early this hotel was perfect.Genuine Expedia guest review
"Put out Do Not Disturb"
I flew in from Australia and arrive late. With the time change, I had trouble getting to sleep. I was awakened beginning at 6 am! Yes, failed to put out DND sign. Kept getting woken up every 20-30". If not for that, would have been fine to rest for a night.Genuine Expedia guest review
goodGenuine Hotels.com guest review
"Hotel was beautiful!"
Reminded me of an upscale hotel to a certain extent. The only issue was because the hotel was completely booked we had to request towels ahead of time but who cares, we were out exploring the town anyway lol. Awesome place and they give these amazing chocolate chip & walnut cookies that are scrumptious!!Genuine Expedia guest review
"Bad customer service"
I booked a king size bed and my room was changed without any word or warning....Genuine Hotels.com guest review
"Our weekend get away"
We enjoyed our stay and will be back. I will tell others about the hotel. Great location, clean. I just wish they had refrigerators in the room. But overall love it.Genuine Hotels.com guest review
The hotel was awesome, clean, and had great customer service. I'll be staying here again.Genuine Hotels.com guest review
We did not stay at this hotel, but rather were supposed to have stayed, so this is rating the service provided; The good: The hotel shuttle driver from the airport to hotel was awesome. Very pleasant and personable, impressed with his attitude and professionalism. I only wish I had caught his name in order to give him credit...he was working the night […] of march 2nd, 2014) The bad: We booked this hotel, which was very close to the airport, with a need to get there quickly and sleep fast, (we had a seven hour layover overnight in Atlanta). The hotel overbooked/had some difficulty with the rooms. So we were rerouted to holiday inn. It took, in our opinion, a long time for the office staff to figure out the procedure to book at the holiday inn. We arrived at the holiday inn with only 3.5 hours of time to sleep. Not worth the money we paid, in our opinion. I had to rate the rooms in order to submit this review...so the rating on the rooms is actually a rating of the lobby and lobby bathroom, which were nice. Read moreGenuine Hotels.com guest review
"Nice location and hotel"
This facility could use some serious cleaning. The hotel lobby and hall ways are dirty periodGenuine Expedia guest review
Every thing was greatGenuine Hotels.com guest review
"Nice hotel for a quick trip..."
Was only there for a night so it hit the spot...close to the airport & dining!Genuine Expedia guest review
Nice place to stay. The customer service was also nice.Genuine Hotels.com guest review
"Atlanta Doubletree Adventure"
The room was nice. The accessories in the room ie coffee condiments were old and molded. The lobby area had a bad musty smell to it. The restaurant was excellent. the hotel charges a parking fee for your car and the parking lot was on the premises. I didn't get that. The best thing about this hotel is the staff. They were wonderful to me and my wif […] e. Read moreGenuine Hotels.com guest review
Did not get the room that I originally booked. Hotel made no attempt to resolve issue. Very disappointed!Genuine Hotels.com guest review
"10miles to ATL Aquarium / World of Coca Cola"
It was a very nice Hotel, nice staff.Genuine Hotels.com guest review
Two women at check-in desk were rude, barely spoke to us. Rooms just average. Carpet should be cleaned or replaced. Best thing they've got going for them is the bartender. He was very friendly and courteous.Genuine Hotels.com guest review
Very cozy place! The staff were pleasant and it was a relaxing stay. I would recommend this hotel as it is also ecomical, except you have to pay to park!Genuine Expedia guest review
"Nice hotel close to Atlanta airport"
This hotel is a convenient place to stay prior to an early morning flightGenuine Expedia guest review
"Helpful staff, nice rooms, but noisy & overbooked"
The hotel lobby and rooms are very nice and spacious. They are well decorated and create a nice welcome. The check-in staff was super helpful and even pulled up directions for me. Unfortunately, I was traveling with a group, and the 3 rooms who checked in after me were overbooked. The staff was helpful and sent them to another hotel, but it was still […] inconvenient. My bed was comfortable, but I could never get the room temperature adjusted correctly. The noise from the adjacent rooms was very loud. On one side, I could clearly hear the tv and on the other side, I heard full conversations well past midnight. It was unbelievable how much noise could be heard from room to room! (I finally knocked on the wall to get the loud man next door to stop talking at 12:30am.) Read moreGenuine Expedia guest review
This hotel is AWESOME!!! Would recommend to anyone.Genuine Hotels.com guest review
No problems at all. Good stay as usual. Second time here.Genuine Hotels.com guest review
"Convenient hotel only for a layover"
Came to Atlanta, on Christmas Eve. The shuttle took awhile to arrive and it's best to call the hotel immediately once you're at the airport. The check-in was smooth and I received free cookie. Unfortunately, when I called for room service, the kitchen staff decided to go home early. Even the hotel receptionist wasn't aware. So this was totally disappointing. […] And I had to order for a food delivery from outside. The only plus thing was the shuttle driver was kind enough to bring me to the international terminal for my next connecting flight on the next day. Read moreGenuine Expedia guest review
I stayed just one night and it was fine for that. Room clean and hotel near airport. However, they need to update their description. I specifically asked for a smoking room and they stated in my res I had one, but when I got there the clerk told me they went non smoking 6 months ago.Genuine Hotels.com guest review
"It's a good experience staying in the hotel"
Overall very good experience. No complains. But the only thing is that parking is an extra $10/night charge. It would be nice if this is informed to us when we booked our hotel online.Genuine Expedia guest review
Only marked OK for hotel conditions because the bathroom drain didn't work and I like hot baths before I go to bed. Doesn't the person who cleans the rooms check this? I've always understood Doubletree to be near the top of Hilton's properties -- not so hereGenuine Expedia guest review
First of all your have to pay for parking, then they put me in a room with no view , then they charge my credit card for parking and I paid cash for the parking . Then they hold 25.00 instead of a dollar as law say to do for authorization only. They ran my credit card before my checkout time, what if I wanted to pay cash for any other services thAt […] I used beside the room charge, which was already collect by hotel com. Then they do not refund your money until 3 to 5 business days, one person would tell you one thing and then it's something else from another employee. I would never use this hotel ever again. Especially in ATL. Read moreGenuine Hotels.com guest review
"Convenience and comfort great, but pricey."
Great stay, but coordination needed to allow guests to leave our cars in the ample parking lot until we return. There was confusion and I had to park at the airport which had exorbitant pricing...Genuine Hotels.com guest review
Staff was very helpful to change my room from a queen/sleeper to 2 doubles.Genuine Hotels.com guest review
Good value.Genuine Hotels.com guest review
"Nice hotel close to the airport"
The room had a light on and the air on! I hate walking into a stuffy hotel room. Great room and a great experience!Genuine Expedia guest review
"Preflight stay at Doubletree"
Close to Atlanta airport, clean, moderately upscale and affordable. For my purposes: perfect!Genuine Hotels.com guest review
Close to airport. Modern, up to date furnishings. Great staff dealing with numerous bookings due to winter storms. Will book again!!!Genuine Expedia guest review
"A little warm in the public areas but nice rooms."
The hotel shuttle was convenient and the hotel is about 5 mins. from the airport. The lobby and hall was quite room and clean but felt like it needed some remodeling. The room however was updated and very nice so I stopped worrying about the public areas. The breakfast was not included but quite nice as it is run like a small restaurant within the […] hotel. Great for the quick overnight stay and the price was very reasonable. Read moreGenuine Expedia guest review
"Overnight before early flight"
convenient to airport. rooms in need of refreshing but comfortable enough. nothing really around it, but I wasn't looking for anything, so it didn't matter. Would have been nice to have shuttle run every 15 minutes at 7am rather than every 30 minutes to the airport.Genuine Hotels.com guest review
Upon arrival it was a pleasant check-In process. Once I got into the room settled in the chair after a long drive. Being close to the airport I thought maybe that was the reason that my room shook. I didn't think it was nothing major. However in the middle of the night it started again. About 930 aam housekeeping would have walked in on me and my spouse […] in bed if had not been for the latch on the door. I though protocol was you knock first! I really didn't appreciate that and would have raised cain if my wife didn't say let it go. Then today I see a charge on my card for parking and I paid cash,,, someone front desk supervisor please contact me.. Timothy .. I shall see how long before I get a response. Read moreGenuine Hotels.com guest review
"nice hotel ,was close to restaurants and shops"
the stay was really nice i don't like that you have to pay overnight parking . but other that it was great it had a restaurant and bar it was nice i relly would tell my friends when staying in hotel in atlanta to stay here.Genuine Expedia guest review
This was an overnight stay for my family attending the Hawks game.Genuine Expedia guest review
Room was great, the front desk staff were rude, and unfriendly. Our waitress and the bar tender were both very nice. The cookies were GREAT!Genuine Hotels.com guest review
Heater didn't work too well. The place needs a face lift and paying 10 dollars to park is not right !!!!Genuine Expedia guest review
"the best hotel I've ever stayed at!!"
i will defiantly stay at this hotel when i am in Atlanta again. everyone from the parking attendant to the front desk people to the restaurant staff to the house cleaners was very friendly And helpful. the room was great and the bed was amazing. not to mention the free warn cookie you get when you check in. it's only 15 minutes from downtown Atlanta […] so the location is great!!!!!# Read moreGenuine Expedia guest review
"Very Satisfactory experience"
The hotel was exactly as expected and the service was excellent. Roomy, clean rooms. Very satisfied with the experience and I would stay there again.Genuine Hotels.com guest review
My husband and I went to Atlanta for my 65th birthday. We had said we would be in checking in late due to the time of our plane arrival. We arrived at 8 p.m. and after a 5 hour plane trip and driving in a unfamiliar city, we were told they had overbooked and we would need to go to another hotel. After a 10 minute wait, we were told to go to the Holiday […] Inn. Double Tree had arranged for our room. The staff said they had just talked to Holiday Inn and they were waiting for us. After getting lost a few times we arrived at Holiday Inn. They knew NOTHING about our arrival and they had all rooms rented. They called other Holiday Inns and NO ONE knew about a call from Double Tree. H.I. called Double Tree and D.T. said they had sent other customers to H.I.that afternoon but this had NOTHING to do with our stay. We felt completely stranded by DOUBLE TREE. Terrence from Holiday Inn tried for at least 30 min. calling hotels and after a cancellation we were able to get a room at 9:40 p.m. at Holiday Inn. Terrence from Holiday Inn was GREAT and Double Tree was TERRIBLE. Read moreGenuine Expedia guest review
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