"Great Hotel with Great Service"
I really enjoy my stay the hotel was well maintained and the room was comfortable and the staff was very friendly.Genuine Hotels.com guest review
"Great stay @ doubletree!!"
The stay was wonderful!! I don't understand the fee for parking? I've never had to pay for parking at a hotel.. Service and room was outstanding and I will stay again. It would help to inform customer of the parking fee.. Thank you for everything and hope to stay again real soon!!!!!Genuine Hotels.com guest review
"OK For Price"
Convenient to airport.Genuine Hotels.com guest review
My only issue is that I was supposed to be charged $79.99 and that's what was pending on my account but once it posted to my account I was charged $89.99 I don't know why I was charged an extra $10.00Genuine Hotels.com guest review
"Will not be back..."
Well besides the staff being VERY RUDE, Judgmental, Phone didn't work, Toilet issues and lack of room service ( Take 45 minutes to get a towel and razor ) , I could go on and on, i think yall get the pointGenuine Expedia guest review
It was great except no ironing board and we love to iron.Genuine Expedia guest review
"Excellent service and convenient location"
The staff provided excellent customer service. They were very accommodating and helped me with all my special requests as I was traveling with a toddler. The hotel was in a great location as it was close to the airport and not too far away from downtown and all the attractions.Genuine Hotels.com guest review
Our experience was marginal. We selected the hotel because it offered a free shuttle to the atlanta airport. Well, we waited for an hour and half until a different hotel shuttle, finally took us to the DoubleTree. Once we were there everything was just fine.Genuine Expedia guest review
Great hotel for the price and convenience to airport. I was happy. Small mishap with the bill but staff corrected it. Room was nice and very large. Some features in bathroom a little dates but overall nice. Will be back for stays near the airport.Genuine Hotels.com guest review
Very Nice. Clean. Shuttle from Airport. As expectedGenuine Hotels.com guest review
"Great airport hotel"
Clean rooms, friendly staff, softest hotel sheets of any hotel I've been to. Comfortable stay for an overnight layover in ATL. Free shuttle back from/to the airport out of the domestic terminal is a bonus.Genuine Expedia guest review
"Nice hotel for step 2 CS Atlanta"
Had an a clinical medical licensing exam nearby and this hotel provided a home for us to feel comfortable and refreshed for the examGenuine Expedia guest review
The hotel is nice for people that need to be by the airport it is clean and everyone on the staff is very helpfulGenuine Hotels.com guest review
"All is well."
Arrived late. Food and bar closed. Nothing more to say.Genuine Expedia guest review
"close to the airport and where i travel to work"
Except for the overall cleanliness and in room housekeeping my stay was pleasantGenuine Expedia guest review
"Cozy bed & view"
Love the romantic night with my husband. I didn't understand why they gave us a handicap roomGenuine Expedia guest review
"An Okay Stay, Probably Won't Return"
I've stayed at the Double Tree before but it was at a different location and I enjoyed my stay which is why I chose this Double Tree. The room was nice and clean, but the air conditioner didn't work really well, the wifi didn't work during our entire stay and we didn't like that we had to pay for parking daily. When we arrived there was a tray of food […] in the hall by a door and a glass of wine by our door that remainded there all day and night. We also didn't like that they knocked on our door extremely early in the morning for towels and when my husband said no they still requested that he open the door and signed a paper. When he did open the door he asked for extra wash cloths, but we never got them. They also knocked on the door very early on the day we checked out to ask us what time will we be leaving. We thought that was rude since check out is 12pm and they knocked on our door at about 8am. They were also terribly loud when cleaning the other rooms next door. VERY LOUD!! I have enjoyed my stay at other Double Tree hotels, but I don't know if I will return to this one. The one thing that I did enjoy was the tin of cookies I bought when leaving, but that was about it. Read moreGenuine Hotels.com guest review
"Not a good hotel"
Hidden fees(parking). Breakfast not included with hotels.com price. Staff not very friendly. Rooms are ok. Not what I expected from a doubletree.Genuine Hotels.com guest review
"Great Hotel, Great Stay!"
Hotel staff was very friendly and professional. Spotless room, comfortable bed, security guarded parking. Free shuttle to airport. The walls are a little thin. The guests in the room next to us were very loud, but we called the front desk and within 20 minutes the noise stopped completely. The staff did a great job policing the hotel. I would definitely […] stay there again! Read moreGenuine Hotels.com guest review
"Phone what phone???"
We came in and they had us ready. When we got to the room it was clean. BUT, when we tried to get our wake up call the phone wouldn't work. I had to call the front desk with my cell phone. They said that they would have someone come and Knock on the door, but no one came and knocked. Thank goodness for smartphone alarm clocks. Would we stay again? Not […] really sure. What if we had an emergency in the room????? Read moreGenuine Hotels.com guest review
It's was good, I would stay there againGenuine Hotels.com guest review
loved the bed and quietnessGenuine Hotels.com guest review
I was given an unbelievable rate for a superior room. I was pleasantly surprised at the quality of the room. The towels were so white and fluffy. The room had complimentary Fuji bottles of water and high end toiletries. The beds were comfortable. The staff was friendly. Kudos to Brittany who checked us in. She was so friendly and professional. Sorry […] to say I can't say the same about the person who was training her. I really enjoyed chatting with Leo, the bartender. My only suggestion would be to have the staff, especially the front desk, to take an iron to their uniform shirts. I stilll can't wrap my head around the need to charge $10.00 nightly for parking. This nickel and diming seem to have permeated every part of our society. Read moreGenuine Hotels.com guest review
"Nice and affordable hotel near Atlanta Airport"
Very impressed. Staff was friendly and caring. with a convenient shuttle service that took us to our restaurant.Genuine Expedia guest review
Great! We came to Atlanta for Sundays Best at Greater Travelers Rest. Breakfast at hotel costly. Room service was nice, good meatloaf.Genuine Expedia guest review
"Great for a 3 day business trip!"
This Hotel had everything that I wanted for a stay that encompassed attending a trade show. Took the MARTA to the trade show and was there in 15 minutes. Great price too!Genuine Hotels.com guest review
"Beautiful hotel, great long term parking!"
Very clean hotel, great price for the location and upscale feeling. Beautiful room and secure parking. Great if you are fling in/out Hartsfield airport.Genuine Expedia guest review
"Nice airport location"
Great for an overnight in ATL.Genuine Hotels.com guest review
"Great location, price and relaxing."
Tired and flying out early this hotel was perfect.Genuine Expedia guest review
"Put out Do Not Disturb"
I flew in from Australia and arrive late. With the time change, I had trouble getting to sleep. I was awakened beginning at 6 am! Yes, failed to put out DND sign. Kept getting woken up every 20-30". If not for that, would have been fine to rest for a night.Genuine Expedia guest review
goodGenuine Hotels.com guest review
"Hotel was beautiful!"
Reminded me of an upscale hotel to a certain extent. The only issue was because the hotel was completely booked we had to request towels ahead of time but who cares, we were out exploring the town anyway lol. Awesome place and they give these amazing chocolate chip & walnut cookies that are scrumptious!!Genuine Expedia guest review
"Bad customer service"
I booked a king size bed and my room was changed without any word or warning....Genuine Hotels.com guest review
"Our weekend get away"
We enjoyed our stay and will be back. I will tell others about the hotel. Great location, clean. I just wish they had refrigerators in the room. But overall love it.Genuine Hotels.com guest review
The hotel was awesome, clean, and had great customer service. I'll be staying here again.Genuine Hotels.com guest review
We did not stay at this hotel, but rather were supposed to have stayed, so this is rating the service provided; The good: The hotel shuttle driver from the airport to hotel was awesome. Very pleasant and personable, impressed with his attitude and professionalism. I only wish I had caught his name in order to give him credit...he was working the night […] of march 2nd, 2014) The bad: We booked this hotel, which was very close to the airport, with a need to get there quickly and sleep fast, (we had a seven hour layover overnight in Atlanta). The hotel overbooked/had some difficulty with the rooms. So we were rerouted to holiday inn. It took, in our opinion, a long time for the office staff to figure out the procedure to book at the holiday inn. We arrived at the holiday inn with only 3.5 hours of time to sleep. Not worth the money we paid, in our opinion. I had to rate the rooms in order to submit this review...so the rating on the rooms is actually a rating of the lobby and lobby bathroom, which were nice. Read moreGenuine Hotels.com guest review
"Nice location and hotel"
This facility could use some serious cleaning. The hotel lobby and hall ways are dirty periodGenuine Expedia guest review
Every thing was greatGenuine Hotels.com guest review
"Nice hotel for a quick trip..."
Was only there for a night so it hit the spot...close to the airport & dining!Genuine Expedia guest review
Nice place to stay. The customer service was also nice.Genuine Hotels.com guest review
"Atlanta Doubletree Adventure"
The room was nice. The accessories in the room ie coffee condiments were old and molded. The lobby area had a bad musty smell to it. The restaurant was excellent. the hotel charges a parking fee for your car and the parking lot was on the premises. I didn't get that. The best thing about this hotel is the staff. They were wonderful to me and my wif […] e. Read moreGenuine Hotels.com guest review
Did not get the room that I originally booked. Hotel made no attempt to resolve issue. Very disappointed!Genuine Hotels.com guest review
"10miles to ATL Aquarium / World of Coca Cola"
It was a very nice Hotel, nice staff.Genuine Hotels.com guest review
Two women at check-in desk were rude, barely spoke to us. Rooms just average. Carpet should be cleaned or replaced. Best thing they've got going for them is the bartender. He was very friendly and courteous.Genuine Hotels.com guest review
Very cozy place! The staff were pleasant and it was a relaxing stay. I would recommend this hotel as it is also ecomical, except you have to pay to park!Genuine Expedia guest review
"Nice hotel close to Atlanta airport"
This hotel is a convenient place to stay prior to an early morning flightGenuine Expedia guest review
"Helpful staff, nice rooms, but noisy & overbooked"
The hotel lobby and rooms are very nice and spacious. They are well decorated and create a nice welcome. The check-in staff was super helpful and even pulled up directions for me. Unfortunately, I was traveling with a group, and the 3 rooms who checked in after me were overbooked. The staff was helpful and sent them to another hotel, but it was still […] inconvenient. My bed was comfortable, but I could never get the room temperature adjusted correctly. The noise from the adjacent rooms was very loud. On one side, I could clearly hear the tv and on the other side, I heard full conversations well past midnight. It was unbelievable how much noise could be heard from room to room! (I finally knocked on the wall to get the loud man next door to stop talking at 12:30am.) Read moreGenuine Expedia guest review
This hotel is AWESOME!!! Would recommend to anyone.Genuine Hotels.com guest review
No problems at all. Good stay as usual. Second time here.Genuine Hotels.com guest review
"Convenient hotel only for a layover"
Came to Atlanta, on Christmas Eve. The shuttle took awhile to arrive and it's best to call the hotel immediately once you're at the airport. The check-in was smooth and I received free cookie. Unfortunately, when I called for room service, the kitchen staff decided to go home early. Even the hotel receptionist wasn't aware. So this was totally disappointing. […] And I had to order for a food delivery from outside. The only plus thing was the shuttle driver was kind enough to bring me to the international terminal for my next connecting flight on the next day. Read moreGenuine Expedia guest review
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