"Room never cleaned."
I was there for two days. They never cleaned the room. Never hit the fresh baked cookies I was promised. Also on Sunday, stopping breakfast to10am does not make sense.Genuine Hotels.com guest review
"Pay for parking""
I must have overlook the fact that I had to pay for parking. I was able to check in early, which was great for us. The fact that I was staying away from the downtown area, I thought that the parking was FREE. Do they have free parking at the Staybridge down the street?Genuine Expedia guest review
"Enjoyed my stay"
Room was comfy and I enjoyed my time here. Will be back next time I'm in need of a quality.Genuine Expedia guest review
My stay was great wish there was free breakfast.Genuine Hotels.com guest review
I should have known when I found such a good price for the room that there was some sort of reason for the good price. Breakfast was not included it was $10.00 extra plus tip was expected. The buffet did not look any different from what I have been to that was offered free with room price. Parking was another charge, not free. Room was clean, large, […] and nice. You do need to look closer when booking at all the extra costs associated with staying here. Read moreGenuine Hotels.com guest review
Stayed here while attending a braves series. Only few minutes away. Stay was amazing. Will be back.Genuine Expedia guest review
Very clean, staff was awesome. The front desk clerk was so helpful. She even took time out to print directions out for me. I will go backGenuine Expedia guest review
"Close to Airport"
Staff/service was excellent and made it nice being so close to the airport when we had an early morning flight.Genuine Expedia guest review
"Nice accommodations convenient to the convention c"
Great wish there was a complimentary breakfast included otherwise it was a good stay!Genuine Expedia guest review
I enjoyed my stay. I had a Great night sleep and I loved the chocolate chip cookie they give you....Genuine Hotels.com guest review
"Perfect for being close to airport"
We stayed overnight so that we could catch an early morning international flight from Atlanta. Convenient location, nice hotel and comfortable beds. Airport shuttle is also a plus.Genuine Hotels.com guest review
Stay was good; however, carpet looks worn and definitely needs replacement. I did not appreciate being charged for parking!Genuine Hotels.com guest review
The room was great, except the bathroom had not been cleaned. The tub was full of someone's hair and the floor was covered in hair. The rest of the room was great.Genuine Hotels.com guest review
"NOt good it all"
I thought that this hotel was one of top of the line but when we check in in the room the room was really dirty, the trash can were broke and the carpet look like it wasn't clean for a while, Also we ask for a non smoking room or floor and there was people smoking in the next room, so it was not a good experience.Genuine Hotels.com guest review
"Awesome all around!"
No complaints, great area! Friendly workers. Best stay in a long time. Surrounding neighborhood almost gives you a home feeling rather than tourist town! I would book here again!Genuine Hotels.com guest review
"A great night's sleep"
I was in a bind and had to find a place to stay quick. I missed my connecting flight and needed a room. My stay for the night was very nice and very close to the airport.Genuine Hotels.com guest review
This hotel was great!! It was clean, smell great, comfortable, fabulous scenery and the customer service was great along with the price!! I loved it and I most defiantly will be staying there again.Genuine Expedia guest review
"Clean hotel for good price"
We stayed here for a concert at Lakewood. It was very convenient and nice, especially for the price. The only negative was paying for parking. But the staff was helpful and the overall experience was good.Genuine Expedia guest review
The hotel is not on the main street. You have to look for it.Genuine Hotels.com guest review
"Not worth the low price"
This was a horrible hotel experience. The common areas are not clean. There was a very loud noise outside front of hotel like a loading dock or trash compactor sound. The front desk staff on the evening of check in was just terrible. I mentioned that the vending machines on our floor were not working and the front desk clerk responded "then you need […] to go to another floor's vending machine or you can buy from the store here!" Wow, not I'm sorry we will look into that. She also did not give the standard cookie that regular Double Tree guest look for. I would not recommend this place. Read moreGenuine Hotels.com guest review
This was a good place for our overnight stay. We would have liked a refrigerator and microwave in the room. Tissue box was empty during stay.Genuine Expedia guest review
The hospitality and abundance care to be there was greatly appreciated. They called the cab for me had it ready for me and any questions I had about the area or anything they were so helpful and ready to help me. Thank you ladies.Genuine Hotels.com guest review
"Perfect for airport access"
Very easy access to airport. Extremely comfortable bed. Greeted with a warm cookie at check in. Could do without $10 / night parking though.Genuine Hotels.com guest review
goodGenuine Hotels.com guest review
"Exactly what others said"
This hotel was clean an comfortable. Location was great. Staff was friendly and I had fast checkin. I would recommend this hotel to others.Genuine Hotels.com guest review
"Great Hotel with Great Service"
I really enjoy my stay the hotel was well maintained and the room was comfortable and the staff was very friendly.Genuine Hotels.com guest review
"Great stay @ doubletree!!"
The stay was wonderful!! I don't understand the fee for parking? I've never had to pay for parking at a hotel.. Service and room was outstanding and I will stay again. It would help to inform customer of the parking fee.. Thank you for everything and hope to stay again real soon!!!!!Genuine Hotels.com guest review
"OK For Price"
Convenient to airport.Genuine Hotels.com guest review
My only issue is that I was supposed to be charged $79.99 and that's what was pending on my account but once it posted to my account I was charged $89.99 I don't know why I was charged an extra $10.00Genuine Hotels.com guest review
"Will not be back..."
Well besides the staff being VERY RUDE, Judgmental, Phone didn't work, Toilet issues and lack of room service ( Take 45 minutes to get a towel and razor ) , I could go on and on, i think yall get the pointGenuine Expedia guest review
It was great except no ironing board and we love to iron.Genuine Expedia guest review
"Excellent service and convenient location"
The staff provided excellent customer service. They were very accommodating and helped me with all my special requests as I was traveling with a toddler. The hotel was in a great location as it was close to the airport and not too far away from downtown and all the attractions.Genuine Hotels.com guest review
Our experience was marginal. We selected the hotel because it offered a free shuttle to the atlanta airport. Well, we waited for an hour and half until a different hotel shuttle, finally took us to the DoubleTree. Once we were there everything was just fine.Genuine Expedia guest review
Great hotel for the price and convenience to airport. I was happy. Small mishap with the bill but staff corrected it. Room was nice and very large. Some features in bathroom a little dates but overall nice. Will be back for stays near the airport.Genuine Hotels.com guest review
Very Nice. Clean. Shuttle from Airport. As expectedGenuine Hotels.com guest review
"Great airport hotel"
Clean rooms, friendly staff, softest hotel sheets of any hotel I've been to. Comfortable stay for an overnight layover in ATL. Free shuttle back from/to the airport out of the domestic terminal is a bonus.Genuine Expedia guest review
"Nice hotel for step 2 CS Atlanta"
Had an a clinical medical licensing exam nearby and this hotel provided a home for us to feel comfortable and refreshed for the examGenuine Expedia guest review
The hotel is nice for people that need to be by the airport it is clean and everyone on the staff is very helpfulGenuine Hotels.com guest review
"All is well."
Arrived late. Food and bar closed. Nothing more to say.Genuine Expedia guest review
"close to the airport and where i travel to work"
Except for the overall cleanliness and in room housekeeping my stay was pleasantGenuine Expedia guest review
"Cozy bed & view"
Love the romantic night with my husband. I didn't understand why they gave us a handicap roomGenuine Expedia guest review
"An Okay Stay, Probably Won't Return"
I've stayed at the Double Tree before but it was at a different location and I enjoyed my stay which is why I chose this Double Tree. The room was nice and clean, but the air conditioner didn't work really well, the wifi didn't work during our entire stay and we didn't like that we had to pay for parking daily. When we arrived there was a tray of food […] in the hall by a door and a glass of wine by our door that remainded there all day and night. We also didn't like that they knocked on our door extremely early in the morning for towels and when my husband said no they still requested that he open the door and signed a paper. When he did open the door he asked for extra wash cloths, but we never got them. They also knocked on the door very early on the day we checked out to ask us what time will we be leaving. We thought that was rude since check out is 12pm and they knocked on our door at about 8am. They were also terribly loud when cleaning the other rooms next door. VERY LOUD!! I have enjoyed my stay at other Double Tree hotels, but I don't know if I will return to this one. The one thing that I did enjoy was the tin of cookies I bought when leaving, but that was about it. Read moreGenuine Hotels.com guest review
"Not a good hotel"
Hidden fees(parking). Breakfast not included with hotels.com price. Staff not very friendly. Rooms are ok. Not what I expected from a doubletree.Genuine Hotels.com guest review
"Great Hotel, Great Stay!"
Hotel staff was very friendly and professional. Spotless room, comfortable bed, security guarded parking. Free shuttle to airport. The walls are a little thin. The guests in the room next to us were very loud, but we called the front desk and within 20 minutes the noise stopped completely. The staff did a great job policing the hotel. I would definitely […] stay there again! Read moreGenuine Hotels.com guest review
"Phone what phone???"
We came in and they had us ready. When we got to the room it was clean. BUT, when we tried to get our wake up call the phone wouldn't work. I had to call the front desk with my cell phone. They said that they would have someone come and Knock on the door, but no one came and knocked. Thank goodness for smartphone alarm clocks. Would we stay again? Not […] really sure. What if we had an emergency in the room????? Read moreGenuine Hotels.com guest review
It's was good, I would stay there againGenuine Hotels.com guest review
loved the bed and quietnessGenuine Hotels.com guest review
I was given an unbelievable rate for a superior room. I was pleasantly surprised at the quality of the room. The towels were so white and fluffy. The room had complimentary Fuji bottles of water and high end toiletries. The beds were comfortable. The staff was friendly. Kudos to Brittany who checked us in. She was so friendly and professional. Sorry […] to say I can't say the same about the person who was training her. I really enjoyed chatting with Leo, the bartender. My only suggestion would be to have the staff, especially the front desk, to take an iron to their uniform shirts. I stilll can't wrap my head around the need to charge $10.00 nightly for parking. This nickel and diming seem to have permeated every part of our society. Read moreGenuine Hotels.com guest review
"Nice and affordable hotel near Atlanta Airport"
Very impressed. Staff was friendly and caring. with a convenient shuttle service that took us to our restaurant.Genuine Expedia guest review
Great! We came to Atlanta for Sundays Best at Greater Travelers Rest. Breakfast at hotel costly. Room service was nice, good meatloaf.Genuine Expedia guest review
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