Very comfortable bed and convenient with fridge and microwave.Genuine Hotels.com guest review
"Best hotel bed and pillows"
Excellent!! One of the most comfortable bed I've ever slept on !!Genuine Expedia guest review
"Clean but "Damp""
This was the first hotel to come up on the Expedia App when we searched Chicago. The reviews were good and it was supposedly convenient location relative to Chicago. The hotel did seem clean, but once we arrived in our room we realized that the carpets and bed linens felt damp. Our entire room felt damp, it was kind of icky the whole time to feel slightly […] damp. The hotel is 60 minutes from Chicago, so if you are looking to go into the city I would recommend finding a closer location like the North Suburbs or even Schaumburg. The staff was extremely pleasant and friendly. The continental breakfast was a great value, but I swear there was dish soap residue in the coffee which seemed too bubbly to be normal. Read moreGenuine Expedia guest review
"Comfortable rooms with a great breakfast!"
We have stayed at this Elgin hotel several times when we visit family. We like the large rooms, large bathrooms and generous hot breakfast. There is a mini fridge and microwave in each room, too! Great to store and heat up Gino's East pizza!Genuine Expedia guest review
"Some good, some bad"
The good - friendly staff, good price, good breakfast for the price, pool was clean. The bad - A/C condensation leaked all over the floor. We told the staff 2 separate days, nothing was ever done. Also, the entire hotel is non-smoking, but somebody was smoking on our floor and stinking up the whole place. We told staff, but again nothing was done and […] the same thing happened again on the 2nd day of our stay. Read moreGenuine Hotels.com guest review
Arrived late evening after long car ride and left early next day. A huge improvement over the room prior nights on the trip elsewhere we had to take due to a central reservation service for event we were attending. Staff capable and helpful on check in and check out. A great choice for 2 adults and 2 teens to have a room with two beds plus sofa bed […] and a large sized room for a reasonable price. Facilities condition and upkeep, cleanliness, and comfort of beds all very positive at this property. Location convenient to I-90 and just outside the high-traffic zone for the Chicago metro, and several dining options all in walking distance. The hotel breakfast too was very good. A totally positive experience and the price on Expedia very fair for what you get. Read moreGenuine Expedia guest review
This hotel is a great value for business travelers.Genuine Hotels.com guest review
The security lock inside the room was broke. Water presure was terrible. The room was clean and the staff was inviting.Genuine Expedia guest review
"Elgin Comfort Suites"
Nice hotel. clean nice staff. great location. good price.Genuine Expedia guest review
"Comfortable stay at Comfort Suites"
Nice room, clean, and very accommodating staff - desk person went out of her way to find us a luggage cart. Hot breakfast food was OK but not great. Nice selection of food. Pool and hot tub was nice. Very convenient to Starbucks and other restaurants, gas station. Great location to get on 90 (tollroad) to travel east and west and off of Randall Road […] to travel north and south. Read moreGenuine Hotels.com guest review
"Hotel was OK, not great"
The best thing I can say about this hotel is that the room was clean and comfortable. The free public WIFI seems to block access to Netflix and many other streaming sites. The breakfast was not good at all - sausage and eggs were rubbery, biscuits were dry and crumbly, apples were soft and mushy, only 1 waffle iron for all the guests. The pool is one […] of the smallest I have ever seen. Read moreGenuine Hotels.com guest review
Great place to stay at a reasonable rate.Genuine Hotels.com guest review
"Excellent facility for a weekend stay!"
the hotel was great - really enjoyed the breakfast buffet, and found the site was close to the areas in Elgin we wanted to viist. Super access to the interstate highway made going into Chicago area an absolute breeze. We'll definitely stay there again.Genuine Hotels.com guest review
It was a good hotel, nothing fancy but nice and clean. Breakfast was just ok, nothing special.Genuine Hotels.com guest review
"A Nice Stay for a Reasonable Price"
I selected the room with two queen beds and a sleeper sofa, as there were three of us girls in town for a long weekend. It was pretty spacious room and it was nice to have the mini-fridge and microwave. We didn't end up using the sleeper sofa so I can't comment on it's comfort. The location was safe and quiet and I wouldn't be worried about being a […] female alone at night. The staff was very friendly and answered the questions I had. The breakfast was more than ample for a free breakfast, and they had different special items each morning (french toast, gravy and biscuits, etc). We were the only ones in the pool/hottub on a Saturday afternoon and it was about as clean as any I've seen. We were only a few minutes drive away from the Metra station and we used that one day, but be aware that it takes over 1.5 hours to get to Union Station as Elgin/Big Timber is the LAST stop on the line. Read moreGenuine Hotels.com guest review
"Nice location and clean hotel"
We were visiting family for the weekend. the hotel was quiet,clean,and rooms are spacious. The continental breakfast looked like a good selection and the sitting area was comfortable,although we went to a nearby restaurant called burnt toast for breakfast with family. The location is right on top of gas station, starbucks, panera, and about 10 other […] eateries so it's good to walk to dinner etc. Read moreGenuine Hotels.com guest review
"NIce for the price."
We were looking to stay in my college town...to see how things had changed over the years. We were already on our vacation, and had limited access to booking. Check in was a breeze. Kids walked into the room and said "finally...a good hotel!" Breakfast and evening meal were not as nice as the Drury Hotels, but still nice to have warm protein. Hotel […] staff was wonderful at helping us find a resturant that we wanted. Only problem, no free wifi, which disappointed the kids. Read moreGenuine Expedia guest review
"Solid, clean hotel."
We stayed for one night on our way from Minneapolis to Detroit. The hotel completely met our needsGenuine Expedia guest review
Great place to stay.Genuine Hotels.com guest review
"Very clean, and very friendly staff"
I loved the hotel, stayed here before. It's very clean, very comfortable and the staff is very friendly. We did have a bad experience with some other guests being very rude, loud and obnoxious., slamming doors, knocking on the doors at 2 and 3 in the morning. The Hotel manger went up and spoke with the other visitors immediately after I called him. […] As soon as he left, the people came back and started doing it again. Also the same group of people came down in the morning and kept eating all the breakfast that the staff would put out. The staff in my opinion did a great job of trying to deal with the people, they were very rude people. Otherwise I liked the hotel. Just a bad stay, no sleep, no breakfast. Read moreGenuine Hotels.com guest review
Clean rooms, nice breakfast, good location. Refrigerator didn't work in first room and no maintenance person available but staff quickly put us in new room right across hall so convenient to move our belongings. Overall a good night.Genuine Hotels.com guest review
"Good place to stay in Elgin"
Hotel and breakfast were decent....hot tub and pool were nice. Great for the money!Genuine Expedia guest review
Never stayed at a Comfort Suites before ~~ basically an oasis of tranquility surrounded by an ocean of road construction. Something this quiet and peaceful only 1 hour west of metro Chicago is kind of a miracle. Lovely people in the kitchen and at the front desk. My 3 days there were as part of a family funeral and this hotel was a refuge.Genuine Hotels.com guest review
"Very clean and comfortable!"
Probably one of the cleanest hotels I've stayed at.Genuine Hotels.com guest review
"Peaceful Spot w/Action Just Up The Road"
Relocating for a job means living in a hotel for weeks at a time. Looking for a home in an area the size of Chicago means I've been able to try out quite a few. Overall, this is one of the nicer extended stay hotels I've experienced. The hotel itself is in a nice, quiet spot, however there is plenty of fun to be had about 5 minutes up the road.Genuine Expedia guest review
"Right across the street from the Tilted Kilt!"
Overall, very pleasant hotel experience. Location was great, breakfast was good. They offer 20% off of dining at the Tilted Kilt! Only complaint is the lack of water pressure in the shower....Other than that, I recommend this hotel for anyone!Genuine Expedia guest review
The bed was not comfortable. I had trouble sleeping and woke up with a backache.Genuine Expedia guest review
The room was very spacious. Comfortable beds and good price. Highly recommend it. Will choose this hotel again.Genuine Hotels.com guest review
"Nice lodging for anyone"
Clean , modern, very spacious room. Plenty of amenities. Large variety of dining options within walking distance.Genuine Expedia guest review
Great room, friendly staff & wonderful breakfast! Good location too.Genuine Expedia guest review
the rooms were very clean and the beds were very comfortable!Genuine Expedia guest review
"Good, not great"
We spent four nights here and were unfortunate enough to get a room on the second floor terrace overlooking the lobby. Every sound in the lobby made its way through our door and kept us awake until we asked the front desk staff to see if they could quiet things down. We were also disappointed that the hot tub did not work, the room temperature was […] stuck at an unpleasantly warm 74 degrees, the sofabed was sagging and missing springs, and the maid failed to properly stock our room once with coffee and enough towels. It was a good value, but we are likely to look at other options before booking in the future. Read moreGenuine Hotels.com guest review
"sauber aber unpersönlich"
Zimmer und Sauberkeit waren sehr gut.Das Schwimmbad mit Whirlpool war nach einem erfüllten Tag in Chicago sehr angenehm. Das Team der Rezeption erschien nur durchschnittlich motiviert. Das Frühstück im Vergleich zu den anderen besuchten Motels und Hotels an Auswahl und Qualität der Speisen im unteren Durchschnitt.Genuine Expedia guest review
11/24/14 kbaby1998 Chicago, Illinois
I had a party on November 22, 2014 in the Grove Banquet room. The staff was excellent, the hotel was VERY CLEAN!!!! I would recommend this property to anyone that asked The rates are very reasonable!!
09/04/14 SUga_Spice_Diva Greenwood, Mississippi
I really enjoyed my stay at this hotel..The rooms were large and spacious. ..the rooms came equipped with a fridge, microwave, coffee maker, and a sofa sleeper. I love the way that the gym is directly across from the pool... I was able 2 watch the kids in the pool with ease while I worked out. The breakfast was plentiful and tasty. .. I have no complaints about my visit. ..
"SOME things were good...Other things not so much!"
05/31/14 julie_boll NEW BRIGHTON
My first impression of this hotel was not good. I had a very difficult time making an ACCURATE reservation for 4 nights. One of their reservationists (Cheryl) was outright rude to me! The rooms were pricey. Once I arrived at the hotel, I was more impressed. Beautiful lobby, spacious eating area, fairly large sleeping rooms (which included a sleeper sofa, microwave and refrigerator). Front desk staff were friendly and called to see if our room was satisfactory. I like that there were several restaurants within walking distance of the property. However, there were several major issues with our stay. First, I found a bottle of shampoo in my bed upon pulling the covers back. When I called the front desk, I was told that Housekeeping had gone home but that she would bring me clean bedding. I had to change MY OWN bedding! The next day, the elevator broke down! The following day, the pool and hot tub were closed! We really missed using the hot tub after a long day of walking around in the city of Chicago. In the end, we had use of the pool/hot tub for 2 days (out of 5).
"Clean, well-run and nicely situated, but rates a little higher than expected"
05/29/14 DavetravelerCt CT
Newish and nicely outfitted Comfort Suites - clean inside and out. Room was large and very clean, Internet was steady and fast, AC was powerful and quiet. Bedding was clean and mattress was better than most, but not among the best. Breakfast had a few hot items - a small step up from the normal Comfort breakfast. Hotel is walking distance from several moderate priced restaurants. I paid $10-15/night more for this hotel than I would have expected - at $100/night it would have been a better value.
05/26/14 sdbraund Wisconsin
Our basketball team stayed at this hotel in May. The hotel was awesome. Very clean, rooms were very big - they had both a microwave and refrigerator, which is very important to us. The location was perfect. Lots of food choices in walking distance. Pool was smaller but very nice. Breakfast was the normal hotel breakfast - it was enough for our players and families. We would definitely stay again.
"Comfort Suites at Elgin, ILL"
03/26/14 Tony R Elgin, Illinois
Great service and staff. Excellent attitude. Friendly. Always smiling. Very courteious. Knows your name. Great phone skills. Gets you to and back if you need transportaion. Rooms are always cleaned and neat.
"Very Nice Stopover"
01/03/14 Jeremy B Indianapolis, Indiana, United States
The hotel is VERY well kept & the service was outstanding! Only the breakfast left a little to be desired, but that may just be my opinion. Easy access to on-site laundry, indoor pool/hot tub, and breakfast area.
11/16/13 Emily L Lake in the Hills, Illinois
The hotel it self was nice, clean, decent rooms. The hotel service was awful. We used this hotel as our wedding hotel and they would provide a shuttle. We even paid extra for a third shuttle for our guests to and from the wedding. The third shuttle was so late for our ceremony that even when we waited 15 minutes to start the ceremony, many of them missed it, which was very upsetting. At the end of the night the third shuttle wasn't even going to come back and we had to pay another fee on the spot as a large tip to get the shuttle to come back for our remaining guests. Our guests struggled with booking rooms in our room block due to the disorganization and lack of knowledge of the staff. The Manager was wonderful and would correct errors, but it would take three phone calls to take care of something that shouldn't have been an issue to begin with. Even with handing out gift bags to our guests had to be reminded to them after we found out some of our guests never received them. For staying the night the hotel is probably an ok choice, and is conveniently located next to some restaurants. I would not recommend booking this hotel as a wedding hotel, it will be more of a headache than it's worth.
10/10/13 L C Barrington, Illinois
We had a wonderful overnight stay. Extremely friendly staff. We had a hot tub suite and I was quite impressed how large, spacious, clean, comfortably and up to date our room was, more so than a lot of other high end hotels we have stayed at in the past. I would highly recommend this establishment. Kudos to the General Manager, Cheryl!
We stayed here while in town for a family wedding, and we were very impressed with this hotel. Our room was very large and clean with 2 queen beds and a pull out sofa. The pool was heated and of good size. The breakfast area was large and open with a standard hotel breakfast. Coffee, tea and hot cocoa were available all day, complimentary. The staff was friendly and welcoming. There are a lot of restaurants and stores for shopping nearby with a handful of restaurants within walking distance. Overall, we were very pleased with this hotel and would not hesitate to stay here in the future.
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