All hotels in Lugano, Switzerland
1 room, 2 adults
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Via Montalbano 5, Lugano, TI, 6900, Switzerland, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 116 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.4
  • Condition
    4.1
  • Neighborhood
    4.2
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4.0 / 5Excellent
good food friendly staff breakfast room needs renovation nice pool area .
Genuine Expedia guest review
Other trip Apr 28, 2015
elena
US
5.0 / 5Outstanding
"Best place to stay near Lugano"
I am here for family reasons and the hotel couldn't be more accommodating. From the staff to the accommodations, I am very happy with my choice. Not in central Lugano but next to my daughters school where I need to be. But to get to Lugano is only a 10 minute ride.
Genuine Hotels.com guest review
4 night family trip Jan 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel Located on the tap of the good view-to"
For my experience the best Good food Clean room Nice staff Easy to find Easy to go to city center
Genuine Expedia guest review
Other trip Jan 3, 2015
peter
US
5.0 / 5Outstanding
"Great Hotel in Lugano"
We recently spend one night at Villa Principe Leopoldo in Lugano. Beautiful neighborhood setting with great views of the lake. Our room was in the "residences", which is across the street from the main hotel building, but that is really not an inconvenience at all. I've stayed at hotels where the room is MUCH farther away than in this situation. Rooms are spacious and very nice. Loved having our own outdoor patio. It felt much to me like a Beverly Hills or Bel Air setting.
Genuine Expedia guest review
Other trip Nov 20, 2014
Andrew
US
5.0 / 5Outstanding
"Best Location to TASIS"
We were there for family weekend at TASIS and stayed in the main building. The annex building is across the street and down the long driveway. We booked the annex and were surprised to be upgraded to the main building and a larger room. Everyone was just wonderful and so helpful. The dinner was amazing in both the restaurant and the bar rooms. And if the shuttle is available you can use in the morning and all day. Not so much after 6pm. Then you get a taxi (aways €20 and then up)
Genuine Hotels.com guest review
4 night family trip Nov 6, 2014
Michelle
US
5.0 / 5Outstanding
"tyu"
fghjkl
Genuine Hotels.com guest review
1 night trip Oct 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Breakfast!"
We stayed two days in the Residence building. It was a large, comfortable suite. Excellent for the price we paid. The breakfast was best we had in our two weeks in Switzerland and Italy. May be too far from the town center for those that like to walk to restaurants, shops, etc., and the hotel is up on a hill.
Genuine Expedia guest review
Other trip Oct 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent Hotel! Excellent Stay!!"
very nice room and restaurants in the hotel. Best Hotel in Lugano, hands down.
Genuine Hotels.com guest review
4 night trip Aug 15, 2014
Fred Bauer
US
5.0 / 5Outstanding
"geauxsb"
They made the trip extra special and arranged everything we ask for!
Genuine Hotels.com guest review
3 night trip Jul 21, 2014
A Traveler
US
4.0 / 5Excellent
"very nice hotel with a great view and terrace"
Even we stayed at the residences, we enjoyed the villa's terrace to see the sunset. Just one thing: there was a bad sewer smell in the shower.
Genuine Expedia guest review
Other trip May 31, 2014
Paspi
US
4.0 / 5Excellent
"Fantastic Breakfast"
The rooms in the Residence are incredibly spacious, comfortable, and clean with private patios/ balconies. The hotel staff are very kind and helpful. We stayed in the Residence (separate from the actual villa). I especially like the surrounding of the hotel with trees, grass, and vineyard. There are lots of free parking spaces. Very good breakfast and a short drive to TASIS.
Genuine Hotels.com guest review
1 night trip Apr 7, 2014
JoJo
US
4.0 / 5Excellent
"Classic upscale experience"
It is worth the experience at the Expedia special rate we were able to book the room. Our room was spacious with an incredible view of the Lake. Good quality Spa, excellent bar with amazing lists of whiskey and cognac. Restaurant a bit pricey but high quality of classic Italian and French dishes. Service was excellent.
Genuine Expedia guest review
Other trip Apr 7, 2014
A Traveler
US
4.0 / 5Excellent
"Beautiful locale and gracious staff-near TASIS"
We stayed just one night at the annex. The room was wonderfully large and very comfortable - divided imaginatively by a few steps down to a sitting area and balcony. Since we were there on a very rainy and chilly December day, the walk over to the main building for a light lunch wasn't ideal. Staff were uniformly welcoming and helpful - arranged to have a rental car delivered to the hotel and picked up there next day to suit our evening transportation needs.
Genuine Expedia guest review
Other trip Dec 23, 2013
Jan
US
4.0 / 5Excellent
"Great Hotel with poor attention to details"
The hotel was great, but the fact that the staff was not able to deal with very noisy tourists screaming at 3am all around the hallways, was a big disappointment. will not return
Genuine Hotels.com guest review
1 night business trip Nov 14, 2013
A Traveler
US
4.0 / 5Excellent
"Great Hotel, but with a BIG downside"
Everything was perfect. Unfortunately, the lack of capability from the staff to deal with drunken, noisy guests (at 3am on a wednesday night) running around the hallways and screaming like a UEFA final, will make sure I will not return again....
Genuine Hotels.com guest review
4 night business trip Nov 16, 2013
A Traveler
US
2.0 / 5Fair
overpriced for what it is Bed too short ( I'm 190cm) Bit old and dirty (room) Spa massage need to book a day in advance ( if you stay 1 night then you can forget since no enough employee at the spa) Staff not very polite Missing indication, like where to leave the car, parking Breakfast so so for a 4-5 stars it is way behind location is very nice, ambiance at the evening as well and food, I would return but not to stay there, only spending the evening
Genuine Venere guest review
Other trip Sep 7, 2013
A Traveler
US
5.0 / 5Outstanding
"Premium property meets high expectations"
Top flight hotel with the level of service and amenities expected. Located on the hill overlooking Lugano rather than on the waterfront, but the view and complementary shuttle to town center make this a plus. Expensive but worth it.
Genuine Hotels.com guest review
2 night trip May 29, 2013
A Traveler
US
3.0 / 5Good
"Not impressed"
The hotel is old, overpriced for what it offers. Nice gym, good breakfast, good rooms but terrible decoration. No spa just small sauna that can be booked on request. Location a bit remote.
Genuine Expedia guest review
Other trip Apr 1, 2013
A Traveler
US
5.0 / 5Outstanding
The hotel is beautiful and offers amazing views of Lugano and the surrounding area. We stayed in the Residence (separate from the actual villa). At first I was disappointed as the views from the Residence are nothing special, but when we got to our room, we were thrilled. The rooms in the Residence are incredibly spacious with private patios or balconies. Dinner was also amazing. Some of the best food of our entire trip.
Genuine Hotels.com guest review
Other trip Oct 4, 2012
Beth
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Not that bad"
The room was smelly ! The staff were very friendly
Genuine Hotels.com guest review
2 night romance trip Jun 2, 2015
Abdulrahman
IE
4.0 / 5Excellent
"View and service"
If you go to Leopoldo you go for its breathless view. Day and night tou have one amd mybe the one view on lugano lake. The main terasse is beautiful. The breakfast terasse as well. You do feel in a 5* terasse. The hotel service is great. They are all very nice and helping. The SPA is a private one so you need to book at least couples of days before. Its full all the time. And Paula is a true professional. We enjoyed our stay at the hotel.
Genuine Hotels.com guest review
3 night trip with friends May 14, 2015
A Traveler
IE
3.0 / 5Good
"Dated and Not all it appears"
I booked the hotel based on the picture of the magnificient view from the hotel for some friends visiting from US. However on arrival we were advised that we were staying there but across the road in another section of the hotel, with no view. Asked about an upgrade we were politely informed that as we booked on expedia that was not possible. The hotel section without a view was clean but well dated. The gym is extremely dated, the sauna postage sized and the pool was closed for the winter. One redeeming feature was a clean room and a good breakfast.
Genuine Expedia guest review
Other trip Mar 5, 2015
A Traveler
GB
5.0 / 5Outstanding
"Superb"
Magnificent. Best hotel view I have ever seen. Peaceful, stylish. Outstandings
Genuine Hotels.com guest review
1 night romance trip Dec 30, 2014
A Traveler
IE
3.0 / 5Good
"Poor"
Great view and this is it . Poor spa , poor condition and poor location , overpriced
Genuine Hotels.com guest review
2 night romance trip Dec 24, 2014
Alexander
GB
5.0 / 5Outstanding
"Lovely hotel close to Lugano Central. Perfect"
Spent a fabulous week over Christmas, very special, wonderful meal in hotel restaurant. Would recommend treating yourselves.
Genuine Expedia guest review
Other trip Dec 28, 2014
Jan
GB
5.0 / 5Outstanding
"amazing hotel"
an amazing hotel located a bit far from the center of town - never the less the view is so beautiful and worth it. the hotel service was great , very kind. the pool is outside and we did not use it as it was December. the bar and restaurant were just wonderfull - for my opinion it worth at least 1 star michelin
Genuine Hotels.com guest review
1 night romance trip Dec 21, 2014
A Traveler
IE
4.0 / 5Excellent
"Great destination"
Excellent renovated rooms
Genuine Hotels.com guest review
1 night romance trip Nov 17, 2014
Cherif
IE
3.0 / 5Good
"never stay with kids!"
Overall, it's a beautiful property with breathtaking views. The rooms are dated a bit, but not too much. Breakfast was OK. But what made us mad was service. We traveled with 2 kids, our youngest was 3 months. We decided to have room service, and then get to bed early, as everyone was tired. My baby cried maybe for 2 minutes before falling asleep. I got a phone call, and in 10 minutes another one. The lady from the reception was calling because somebody reported noise, and she dared to wake everyone in our room to inform about that. (!!!) She never apologized, and the manager at the reception that I talked to in the morning, thought it was OK to call and check. We feel really unwelcome there.
Genuine Hotels.com guest review
1 night family trip Aug 21, 2014
A Traveler
IE
5.0 / 5Outstanding
"Relaxation pure :-)"
Great hotel, very relaxing atmosphere. Not really a children's hotel, but saying that they were very friendly to our son. Just not a lot for kids to do except swim, or play tennis. Hotel is located in a mountain area above Lugano centre. If you want to go out, you have to drive, take a taxi or the free shuttle bus from hotel, but that service finishes at 6.30pm. All staff were very friendly. Food was great. We really enjoyed the tranquility, but our son, at times, did get a little bored (aged 11). Still, we would definitely go there again.
Genuine Hotels.com guest review
10 night family trip Jul 14, 2014
Finkie
IE
4.0 / 5Excellent
"Fantastic Breakfast"
There is ample free-parking around the hotel site, rooms are OK. Most surprising part was the breakfast. Hotel has really nice breakfast selection with perfect breakfast service! We enjoyed our stay.
Genuine Hotels.com guest review
1 night family trip Oct 15, 2013
ViDDaL
GB
4.0 / 5Excellent
""Annex Building""
When the reference in the offer says 'annex building' what this really means is that it's a sister accomodation across the road (the 'Residence'), not the one that's sown in the photos (the 'Hotel'). Rooms are very nice
Genuine Hotels.com guest review
2 night business trip Dec 9, 2012
Vin
IE
5.0 / 5Outstanding
"Amazing and Wonderful Hotel"
The room is very big, comfortable, clean, and enjoyable especially for honeymooners. The hotel staff are very kind and helpful. I liked the free shuttle to the city.
Genuine Hotels.com guest review
2 night romance trip Oct 29, 2012
Abdulla
IE
2.0 / 5Fair
"Second class quests"
We had a discounted rate through Hotels.com and we felt that we were treated as second class (discounted) quests. We were not even able to get a booking at the hotel restaurant on one of the nights because of a function for mainly outside quests who were more important. We were sent to a local restaurant, the only one in reasonable walking distance (about 1 mile away), and it was terrible. We were in the residence which has strange decor with alcoves with statues along the corridor to the rooms. Felt like someone might be lurking in there at night. In the morning they were a convenient dumping ground for dirty sheets, cleaning trolleys and vacuum cleaners. Buffet breakfast was good though, as were breakfast restaurant staff. Main reception was quite unwelcoming and not friendly at all. In all, not the wedding anniversary venue that we had hoped for and will not be returning.
Genuine Hotels.com guest review
3 night trip Sep 20, 2012
Alan and Mary
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Wir sind begeistert."
Wir gehen 3-4 mal im Jahr zum endspannen und uns am Wochenende verwöhnen zu lassen da hinn.Und sind jedes mal auf ein neues begeistert.
Genuine Hotels.com guest review
1 night romance trip Jul 5, 2015
Urs
CH
4.0 / 5Excellent
"Alte Teppiche / altes Bad"
Harley Days
Genuine Hotels.com guest review
1 night romance trip Jul 4, 2015
A Traveler
CH
5.0 / 5Outstanding
"Traumhaft"
wir haben einen Kurzurlaub der ersten Klasse verbracht. Das Hotel liegt in einer wundervollen, sehr liebevollen Umgebung. Die Zimmer in der Villa sind sehr schön eingerichtet und man fühlt sich sehr wohl. Das Essen in der Piano Lounge war vorzüglich und wir waren beindruckt von der Aufmerksamkeit des Personal. Wir mussten uns nicht einmal bemerkbar machen, was Nachschenken des Getränkes oder Auffüllen des Toastes war. Wir wurden bei diesem kurzen Aufenthalt richtig verwöhnt, nur das Wetter hat nicht mitgespielt. Wir sind sicher nicht das letzte Mal in diesem Hotel gewesen und können es nur weiterempfehlen.
Genuine Hotels.com guest review
1 night romance trip Apr 25, 2015
A Traveler
CH
4.0 / 5Excellent
O anexo ao hotel mais parece um condominio de apartamentos nao dando uma impressao de intimismo.
Genuine Expedia guest review
Other trip Apr 22, 2015
A Traveler
BR
4.0 / 5Excellent
"week-end en famille"
Pour un petit weekend un famille, nous avons passé un très agréable moment dans l'hôtel. La propreté de la chambre est bien, la qualité de service est également bien. A noter que le personnel est très agréable, souriant et communique dans plusieurs langues. Les services proposés sont très bien ainsi que tous les équipements de l'hôtel. A souligner que l'emplacement de l'hôtel est.....MAGNIFIQUE. Nous conseillons a tous le monde cet établissement.
Genuine Hotels.com guest review
2 night family trip Feb 14, 2015
A Traveler
CH
5.0 / 5Outstanding
"Ein sehr schönes, ruhig gelegenes Hotel."
Wir waren schon das dritte mal in der Villa Principe Leopoldo, und waren immer sehr zufrieden. Das Frühstück ist immer aussergewöhnlich, und wird mit viel liebe zubereitet, und lässt keine wünsche offen. Wir können es nur weiter empfehlen.
Genuine Hotels.com guest review
1 night family trip Jan 31, 2015
Anita
CH
4.0 / 5Excellent
Abbiamo scelto questo hotel perché volevamo goderci due giorni senza pensieri.L'hotel è bellissimo ed il personale molto accorto e gentile.Lo stile è forse un po datato ma perfetto per la clientela adulta che abbiamo trovato.E non sarebbe facile rinnovare tutta la struttura per adeguarla ad un gusto contemporaneo e più per una clientela giovanile.Abbiamo usufruito solo della colazione e posso dire che è stata perfetta!
Genuine Expedia guest review
Other trip Feb 4, 2015
Gera
IT
5.0 / 5Outstanding
"Отличный отель!"
Отличный отель. Отличное сочетание цена-качество. Город Лугано также стоит того чтобы в него заехать. Были в январе - город утопает в зелени. Рекомендуем!
Genuine Hotels.com guest review
1 night family trip Jan 11, 2015
Alexey
RU
2.0 / 5Fair
"Προσοχή!!! Villa ή residence τελικα;;;;;"
Καταρχάς θα ξεκινήσω λέγοντας οτι το ξενοδοχείο χωρίζεται στα δυο σαν κατάλυμα . Δηλαδή υπάρχει το villa Leopoldo και το residence. Κατι για το οποίο δεν αναφέρεται πουθενά μέσα στα sites. Οταν φτάσαμε εκει πήγαμε να κάνουμε check in στο villa. Εκει μάθαμε οτι η κράτηση ειναι για το residence και πρέπει να παμε στο απέναντι κτήριο.!!! Βεβαια αυτο το αποφάσισαν εκείνοι γιατι οπως είπα δεν γνώριζα κάν την ύπαρξη του residence( γιατι παντού στα χαρτιά έγραφε villa) . Το residence κτηριακά ειναι αίσχος ( ειδικά για χειμώνα) . Στους κοινόχρηστους χώρους έκανε παγωνιά και ηταν μαύρο σκοτάδι !!! Μονο οταν εμπαινες στο δωμάτιο αισθανοσουν άνθρωπος!!! Αφού μπήκαμε στα δωμάτια - που σε γενικές γραμμές ηταν μεγάλα και καθαρά - έρχεται και η δεύτερη κρυαδα για να με αποτελειώσει.... Ήμασταν 4 στο δωμάτιο και για τα δυο παιδια είχαν βάλει 2 ράντζα , κυριολεκτικά ΡΑΝΤΖΑ!!!! Εκει πια δεν άντεξα !!! Εκανα τοςο μεγάλη φασαρία που μου εξήγησαν οτι ολα αυτα έγιναν επειδή ηταν fully booked και δεν το περίμεναν ,και δεν είχαν άλλη εναλλακτική. Στο τελος μας μετέφεραν στο villa και ηρέμησα με ολοι!!!γιατι το villa δεν εχει καμία σχέση με το residence - μέρα με την νύχτα- (ΠΡΟΣΟΧΗ λοιπόν που έχετε κανει την κράτηση... Διευκρινιστε το!!!
Genuine Hotels.com guest review
2 night family trip Dec 26, 2014
SOFIA
GR
5.0 / 5Outstanding
"nice hotel"
Very nice hotel, and excellent services
Genuine Hotels.com guest review
1 night family trip Dec 26, 2014
Ahmed
AE
3.0 / 5Good
"Hauptgebäude od. Residenz nur ein Scherz ...?"
Naja, wir waren da weil wir ein top Angebot angepriesen bekamen dass von rund CHF 600.– zu einen sensationell tiefen Schnupper-Preis zu haben war! Schöne Bilder und top Zimmer wurden angeboten..! Unser Zimmer war, "Eines der Renovierten" im Nebengebäude "Residenz"und war am äussersten Ende des Ganges im 1 OG, Z116, Schön gross und ziemlich kalt, es ist ja Winter und Zimmertemperatur 19 Grad ist so dass man nur zum Schlafen kommen mag! ..Also wichtig, informieren ob man im Hauptgebäude wohnt od. im Nebengebäude, denn ca. CHF 600.– in der Haupsaison, dass wäre wirklich nicht nachvollziebar!
Genuine Hotels.com guest review
1 night romance trip Dec 26, 2014
René
CH
5.0 / 5Outstanding
"Kurzbesuch"
Sehr schönes Hotel mit hervorragendem Service. Rund um zufrieden!!
Genuine Hotels.com guest review
1 night family trip Dec 22, 2014
Max
CH
5.0 / 5Outstanding
"Férias"
Hotel excelente, com toda a infraestrutura, excelente apartamento e atendimento !
Genuine Hotels.com guest review
1 night romance trip Dec 10, 2014
Odilon
BR
3.0 / 5Good
"The-Shinning-Hotel"
Eigentlich ein super Hotel, der Service ist erste Klasse und das Essen auch. Jedoch gibt es einige Negativ-Punkte. Die Lage vom Hauptgebäude ist super, das zweite Gebäude ist jedoch auf der gegenüberliegenden Strassenseite. Der Innenausbau ist alt, obwohl das Hotel anscheinend kürzlich renoviert wurde. Die Zimmer sind gross, das Bad ist jedoch alt und nicht auf dem Standart eines 5-Sterne Hotels. Im Zimmer stand eine mobile Klima-Anlage und auch sonst ist alles etwas in die Jahre gekommen. Der Service ist super, obwohl es keinen Roomservice gibt. Das Frühstück war ok. Ich hatte bei meinem Besuch in diesem Hotel eher das Gefühl ich sei im The-Shinning-Hotel abgestiegen.
Genuine Hotels.com guest review
1 night trip Dec 4, 2014
A Traveler
CH
4.0 / 5Excellent
"Eccellente Hotel e Piano Bar con ottima musica!"
Ottimo Hotel con buona musica e eccellente cucina ! Vista sul Lago di Lugano favolosa!
Genuine Hotels.com guest review
1 night romance trip Nov 29, 2014
Roberto
CH
5.0 / 5Outstanding
"otimo"
excelente! cafe da manha otimo!
Genuine Hotels.com guest review
6 night family trip Nov 6, 2014
ANTONIO L B S
BR
5.0 / 5Outstanding
"Ruhe geniessen in gediegener Atmosphäre"
Wir waren 3 Tage im Hotel und fühlten uns dort sehr wohl. Wunderbares, sehr freundliches Personal, wir haben uns sofort zu Hause gefühlt. Wir empfehlen das Residence Principe Leopoldo allen, die ein paar Tage in Ruhe verbringen wollen. Die Lage ist wunderbar, Lugano ist auch gut zu Fuss erreichbar. In der Villa haben wir unseren Apritiv bei traumhafter Aussicht genossen, leider hatten wir zu weinig Zeit, da wir bereits im Voraus Termine mit unseren Freunden in Lugano hatten, um auch die anderen Annehmlichkeiten wie das Spa oder das Restaurant zu geniessen, das werden wir beim nächsten Mal nachholen.
Genuine Hotels.com guest review
3 night romance trip Oct 24, 2014
A Traveler
CH
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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