A little shocked at the lack of room service, but great quiet place to stayGenuine Hotels.com guest review
Brandon and Drew where great. They need recyclable containers in room or nearGenuine Expedia guest review
"welcoming and very clean"
The staff was very kind and accommodating to make sure our stay was perfect. They went above to assist with any problems or requests made, and very prompt with resolution. The room was very grand and very spacious, with a full balcony with table and chairs. It had a full kitchen, providing the basic supplies. The pool was very large and very relaxi […] ng. Read moreGenuine Expedia guest review
"Cibola vista resort"
this is one of the cleanest hotels I ever stayed in.....and i'm picky when we talk about clean , I couldn't believe it was so clean ..I thought it was only surface clean , so I moved th night stand...looked behind the bed (where no one looks)...in the corners of all the doors just to find some normal dust gathered there .....NONE !!! I am so impressed... […] not to mention the beds ,linen , kithcken ...I am sold ...don't take my word ...go see for your self...My new Arizona Resort......5***** Read moreGenuine Expedia guest review
"Phoenix area vacation"
Have stayed at this resort many times. Would rate everything as a+ but still has no free WiFi. Feel like that should be included for as much as the nightly rate is.Genuine Expedia guest review
AmazingGenuine Hotels.com guest review
"Nice stay. Excellent pool."
Very accommodating staff. Clean and spacious room.Genuine Expedia guest review
"Close to family"
We stayed here due to its location . Very near my family's home. It was very nice and had lots of amenities ( washer/dryer in room, dishwasher,stove, fridge). It was kind of like apartment and you can hear footsteps above and beside you when people walked by. I am used to that so i did not bother me. Weren't in room enough for it to bother me. I would […] reccomend Read moreGenuine Expedia guest review
"Nice resort but lacked things to do"
The resort is a very attractive southwest setting. It is very enjoyable to walk around it and enjoy the landscape. The large swimming pool areas are beautiful with different types of pools and hot tubs to enjoy. There is also horseback riding available. Other than museums we didn't see a lot to do in the immediate area.Genuine Expedia guest review
"Nice facilities and rooms, but staff was so-so."
The two girls who checked us in late at night were humbug. One girl was preoccupied with herself and didn't seem to care much about us as guests and the other girl was quick to say "no" to any request that was not part of her employee manual. The guy that works late nights was great though and the rooms and pool were nice.Genuine Expedia guest review
Beautiful city, great family vac great pool, mostly timeshare owners there. So convenient with your own kitchen and washer and dryer. We will come againGenuine Hotels.com guest review
Resort itself is very nice. Very quiet and nicely appointed. Location is not very convenient if you don't have a car. Not really a restaurant on site. The poolside grill is not open for breakfast and closes by about 7 each night.Genuine Hotels.com guest review
"Not a Hotel"
The property is very lovely and well located, but it is a timeshare -- not a hotel and we should have been informed of that fact when we made our reservation. They do only "light cleaning" -- If you leave your coffee cup in the bathroom, it will still be there when you return. They did not replace the sugar/artificial sweetener each day; no replacement […] shampoo although there were three of us in the room. If you want the sheets changed, there's an additional charge. There is no restaurant within walking distance and the Cibola's grill and room service close at 7 p.m. Read moreGenuine Hotels.com guest review
"Away from everything"
If you are looking for a place away from the bustle of Phoenix, this is it. We used it to break up the Tucson to Las Vegas trip and that worked well. The shower didn't work and it took two calls to get moved to another room. Also, the map the front desk gave us to find nearby restaurants was not accurate. Other than that, the room was big and fairly […] comfy. Read moreGenuine Expedia guest review
The mattress was a bit hard but other than that we were very happy with our stay. We were very pleased with our room, especially at such a reasonable rate. The kitchen had all we needed and everything was clean and nice. The location was very convenient for us as we had a personal reason to be in that particular neighborhood but if we were just coming […] to Tucson to enjoy the attractions it seems a bit out of the way. Read moreGenuine Hotels.com guest review
"Very quite getaway"
The rooms are very spacious, we stayed in the 2 bdrm Villa both units had a kitchen and all the necessity cooking utensils/pans/silverware. Which is necesssary due to the local of the hotel it made things alot more accessible since there is no facilities within walking distance. There are a few places to eat within a mile or so. We were a little disappointed […] in the swimming pool, beautiful area but the deepest in the larger pool was 4'6" and the adult pool was alot smaller only went to 5'. The hotel was very quite and had basketball and tennis court. Across the street was horseback riding available. The hotel lobby does not allow guests to use the computer without a charge, which was quite spendy. All activities on sight cost $, whether the BBQ and/or the Friday night roastings. Read moreGenuine Expedia guest review
While I spent little time in the room however the atomsphere was great Friendly and helpful staffGenuine Expedia guest review
"Nice place for a family vacation!"
We booked this not knowing it was a time share property. After being directed to the "concierge" (really, a salesperson for the property) after checking in, he went through the options for activities available at the property, told us there was a meeting for people interested in purchasing a time share, and that was it. No pressure, no big deal at all […] and we never got asked again. The room was very big--modern kitchen, nice couch in the living area that pulled out to a bed for the kids, a dining room table, nice balcony, and a large jet-tub in the bedroom as well as a separate shower. So first impression was really good--looking closer, there were some things that needed improvement or fixing--old TVs ( we didn't realize how much we take HD for granted until we watched sports on a 1990s TV one night...), a few lightbulbs burned out, some chipped paint--nothing huge, but quite a few little things that continued to add up. What felt initially like a super luxurious resort ended up being a nice place to stay. We loved the pool area--not many people while we were there (first week of April), so the kids had the run of the whole pool. A little disappointed at the 48in minimum height to go down the waterslide, as our 4 & 5 year old kids weren't even close to being tall enough to go down. We loved that this place was close enough to the city to get dinner, go shopping, etc, but was really in the middle of nowhere. All in all, we will be back for another trip in the near future. Read moreGenuine Expedia guest review
"If you don't have to don't stay here"
What was booked, king bed, wasn't delivered as we were given a queen. We called and eventually spoke to the manager, after spending 5 minutes on hold which also happened when we called upon landing in Phoenix to inquire about check in. Extremely unhelpful we were told that it was a "premium" room, we were paying a discount and that he'd be happy to […] move us to another room. Given that the price quoted on Expedia was for a king I felt I was actually over paying. That coupled with the total lack of any customer service created disappointment. I think they are living off the fact that they are the only available accomdations in that part of severe north Peoria Read moreGenuine Expedia guest review
We were in Phoenix for our daughter's wedding. The hotel was wonderful and we would definately stay here again.Genuine Hotels.com guest review
"Come swim and sun at Cibola Vista Resort."
The hotel was well located for kids and shops. It was only about 1/2 hour from Peroria. The pools were top notch. The grounds were pretty. The room had a kitchen that was well equipped, and having a washer and dryer in the room was great with young children. All was good, and we hope we can come again!Genuine Expedia guest review
nice comfortable room / very slow & poor WiFi / limited amenities / pools NOT heated / no on-site restaurants - one mile away closest restaurant / poorly trained amateur staff / extra charges for most thingsGenuine Expedia guest review
"Fun for families"
We had a great time! The pools were great and the staff was very friendly. Only complaint is that the sofa sleeper was very uncomfortable. Even the kids opted to sleep on the floor instead of the pullout sofa. Other than that, everything was great! Looking forward to going back in the fall.Genuine Hotels.com guest review
The resort specifically states that it's a non-smoking facility and there are cigarette butts on the ground and smokers outside on their balconies, so that was disappointing to see especially when you are playing a steep price. The other important point to note is that this resort is a timshare community so you will be "encouraged" to attend the presentation […] so discounts can be given. Besides those two side comments, the resort was just okay. I didn't walk away thinking that it was bad or dirty - it was just okay. Read moreGenuine Expedia guest review
Great for families, my kids loved the horseback ridingGenuine Expedia guest review
"Luxury experience without the luxury price"
We live in the area and just wanted to have a little staycation for our anniversary. The room was beautiful, the grounds were well maintained and the staff was friendly. We got a couples massage in the spa and it was a wonderful experience! The therapists were very friendly and trained well. They made us feel very welcome and comfortable and knew what […] they were doing. The whole experience was great and I would go back in a heartbeat! Read moreGenuine Hotels.com guest review
"perfect for long term stays"
The room was more like a fully supplied apartment. Full kitchen appliances, lots of room. The conceirge service was complimentary and extremely helpful. The resort has many activities offered daily. Wonderful place to stay. I wish i was able to be there longer. Very clean room, grounds were immaculate. Plenty to do there.Genuine Hotels.com guest review
"Nice sunny place to stay."
We were 2 couples and had a great time at the hotel and the pool with a bar. The only hiccup is, the hotel charged my card and Expedia charged me also. I am working with the hotel to get those charges back. We'll see how that goes.Genuine Expedia guest review
The hotel is a beautiful hotel but our room was not in the best condition. Our room had a huge tear on the sofa, 3 holes in the wall that were small and the washer had old hard towels hanging out of it. The pool was cooler than expected but the jacuzzi was great and huge. The bed size of our room was definitely bigger than expected which was a great […] plus. Good place to stay for a long vacation. Read moreGenuine Hotels.com guest review
"Well Equipped room for Couple or Family"
It is a time share so it gets a little strange seeing the concierge/sales team for a parking pass, but as we only stayed one night it was not a problem at all. They offered a second night to sit through the pitch but I was flying out the next day any way. They have some activities that I did not take advantage of but the exercise room was well equipped […] and open 24 hours, and the suite was well equipped as well with a full kitchen and a washer/dryer. Read moreGenuine Expedia guest review
It is a pretty good place to stay. Close to most places and a great and clean room. The corridors are a bit dirty....Genuine Expedia guest review
The room was beautiful. the only thing I didnt like was the 10am checkout, for me that is too early since u cant check in til 4pm.Genuine Hotels.com guest review
"North Phoenix resort"
It was ok. Very good if you need to stay in North Phoenix.Genuine Expedia guest review
"Great place to getaway and experience a good time."
Beautiful place to stay. Grounds were very clean. Pool with large silde and separate adult pool. Horse back riding, cowboy cookout, star gazing with telescope and lots of activities for kids onsite. Shopping area all around for those who like to shop. Spa on site is absolutely indulgent.Genuine Expedia guest review
This place is gorgeous! I only stayed one night and unfortunately didn't have time to take advantage of the amenities. Very comfortable bed, nicely decorated. Plenty of nearby restaurants and shopping. Lake pleasant is only 15 minutes away.Genuine Hotels.com guest review
The best place I have ever stayed at.Genuine Hotels.com guest review
"A perfect family vacation get-away!"
Rooms were above expectation, very quiet, spacious, clean and convenient to the pool. Price a bargain, for what you get! Full sized kitchens will all the convenience of home as well as full washer and dryer in each room! There is only one cafe on premise (by the adult pool) .... excellent burgers and great prices .... works well for lunch. One comment […] mentioned on a review is not to expect daily housekeeping service, which was fine to us, but we still received it. This is a property that sells night-by-night rentals as well as time shares. Check in was extremely helpful. We were worried about the "Time Share Sales Plug" .... we really had no pressure for the sales bit at all. We were referred to Concierge for that information, but really didn't get a lot of info from her, (she might have been having a bad day or not feeling well). All in all, BEST of the BEST! Worked fantastic for our family of 5! Definitely would go back!!! Read moreGenuine Hotels.com guest review
"great place to stay"
Every thing was just right. Verry relaxing however if you are looking for action this is not the spot.Genuine Hotels.com guest review
"Nice facility, lacks instructions"
We traveled with another couple. Wasn't quite sure what we would be getting when we booked a 2 room vila. Loved the fact that our rooms were adjoining so we truly had separate areas. Had problems with the thermostat, no instructions how to adjust it so we weren't getting any heat. We had to call for assistance. We were given handicap rooms which we […] didn't need, the other couple hated their bathroom with the open shower, water got everywhere. Since there was a washer/dryer in our room we washed a load of laundry. No where did it indicate that since we were in a handicap room, the heating element from the dryer was removed. We found this out when we called the front desk. We ended up hanging the clothes over chairs, patio furniture, etc to get them to dry. Read moreGenuine Expedia guest review
"travel team coaches"
My son loved his room so much he didn't want to do anything but stay in. Next time I'll make sure all of the team stay here. I recommend traveling teams stay here very convinient for the parents. The room has washer and dryer and u can get together with the rest of the team and bar-B-Q next to the pool.Genuine Expedia guest review
Thanks for the Military Discount! Great service, nice place!Genuine Expedia guest review
We had a great time at Cibola, our stay was excellent. Recomend to others. Full size refrigerator and even a laundry room in each unit. Thanks Cibola we will return.Genuine Hotels.com guest review
"Great Hotel No Service"
I was not aware when I booked the hotel, but Cibola Vista is a time share resort. They rent available suites as hotel rooms, but the resort does not come with the service you expect from a hotel. There was no one to greet me when I arrived. There is no concierge and no staff to help with luggage. They offered a baggage cart that I could use to walk […] my luggage to a building several yards from the main office. There was also no daily housekeeping service. The rooms were amazing and the resort was in wonderful shape, but if you expect to be pampered you are at the wrong place. Read moreGenuine Hotels.com guest review
"Great couple or family getaway..."
I really enjoyed this hotel...it was great for couples or families...has a really cool waterslide into the pool and then across the street is a place where you can ride horses on a trail...The only complaint I have is that the WiFi should be free to all guests at hotel in all areas, not just in the lobby...Genuine Expedia guest review
"great for family"
We had a great experience, we want to back and visit again.Genuine Expedia guest review
"Great for families!"
Great family staycation! Kid friendly, close to shopping! Loved our spacious room and staff was great!Genuine Expedia guest review
Excellent.Genuine Hotels.com guest review
Great vacation location. Friendly staff. Pool hours could be extended beyond 9:00 PM.Genuine Hotels.com guest review
"Great Big Swimming Pool"
Not bad, love the pool which is where we spent most of our time. Plenty of eating establishments just a short drive down the road. Our room needed some maintenance and we made a list and gave to very helpful and cordial front desk staff.Shower head leaking along and down shower wall, some annoying whistle coming from device with little holes in ceiling […] above tub? garbage disposal was not working therefore there was a foul smell coming from it under the sink ,so i suspect anyway..blankets and sheets on bed had some spots/stains here and there. Read moreGenuine Hotels.com guest review
"Memorial Day Weekend Getaway"
Stay here every year with the family. We will keep coming back.Genuine Expedia guest review
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